User Manual
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.... Before You Begin Lists the items needed to common questions about the SURFboard cable modem. Installation and Configuration Overview Provides an overview and links to fix common problems. Contact Us Provides contact information. Troubleshooting Provides suggestions to cable and configure your SURFboard cable modem and the controls on the Top and Front Panel and Rear Panel. SURFbToitlaerd...
.... Before You Begin Lists the items needed to common questions about the SURFboard cable modem. Installation and Configuration Overview Provides an overview and links to fix common problems. Contact Us Provides contact information. Troubleshooting Provides suggestions to cable and configure your SURFboard cable modem and the controls on the Top and Front Panel and Rear Panel. SURFbToitlaerd...
User Manual
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...sets may be in accordance with all applicable product safety requirements of the country of the supplied cable between system components. Wipe the cable modem with regulations, the user must be used for connections to which this product must use of... OBJECTS FILLED WITH LIQUIDS, SUCH AS VASES, SHALL BE PLACED ON THE DEVICE. CAUTION: DO NOT OPEN THE CABLE MODEM. It is to remove dust. To be in the AC outlet to the main supply circuit. CAUTION: TO ENSURE... by local lightning strikes and other electrical surges. X Home Print Exit ii SURFboard Cable Modem User Guide
...sets may be in accordance with all applicable product safety requirements of the country of the supplied cable between system components. Wipe the cable modem with regulations, the user must be used for connections to which this product must use of... OBJECTS FILLED WITH LIQUIDS, SUCH AS VASES, SHALL BE PLACED ON THE DEVICE. CAUTION: DO NOT OPEN THE CABLE MODEM. It is to remove dust. To be in the AC outlet to the main supply circuit. CAUTION: TO ENSURE... by local lightning strikes and other electrical surges. X Home Print Exit ii SURFboard Cable Modem User Guide
User Manual
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... and Windows XP are registered in the US Patent & Trademark Office. X Home Print Exit iii SURFboard Cable Modem User Guide All rights reserved. Motorola may be reproduced in any form or by any means or used by Motorola, Inc. MOTOROLA and the Stylized M Logo are trademarks of Microsoft Corporation. No part of this product, please ask...
... and Windows XP are registered in the US Patent & Trademark Office. X Home Print Exit iii SURFboard Cable Modem User Guide All rights reserved. Motorola may be reproduced in any form or by any means or used by Motorola, Inc. MOTOROLA and the Stylized M Logo are trademarks of Microsoft Corporation. No part of this product, please ask...
User Manual
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Contents Introduction ...1 Top and Front Panel ...2 Rear Panel ...3 Before You Begin ...4 Precautions ...5 Signing Up for Service ...6 Computer System Requirements 7 Ethernet Card ...7 USB Connection ...7 Installation and Configuration Overview 8 Cabling and Startup for a Single User 9 Setting Up a USB Driver ...11 Setting Up a USB Driver in Windows 98 12 Setting Up a USB Driver in Windows 2000 16 Setting Up a USB Driver in Windows Me 20 Setting Up a USB Driver in Windows XP 21 Configuring TCP/IP ...22 X Home Print Exit iv SURFboard Cable Modem User Guide
Contents Introduction ...1 Top and Front Panel ...2 Rear Panel ...3 Before You Begin ...4 Precautions ...5 Signing Up for Service ...6 Computer System Requirements 7 Ethernet Card ...7 USB Connection ...7 Installation and Configuration Overview 8 Cabling and Startup for a Single User 9 Setting Up a USB Driver ...11 Setting Up a USB Driver in Windows 98 12 Setting Up a USB Driver in Windows 2000 16 Setting Up a USB Driver in Windows Me 20 Setting Up a USB Driver in Windows XP 21 Configuring TCP/IP ...22 X Home Print Exit iv SURFboard Cable Modem User Guide
User Manual
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... or XP 26 Verifying the IP Address in Windows 95, 98, or Me 30 Verifying the IP Address in Windows 2000 or XP 31 Cabling for Multiple Users ...33 Ethernet and USB ...33 Ethernet ...34 Troubleshooting ...35 Front-Panel Lights and Error Conditions 37 Removing the USB Driver ...from Windows 98 or Me 38 Removing the USB Driver from Windows 2000 42 Removing the USB Driver from Windows XP 47 Contact Us ...54 Frequently Asked Questions 55 Glossary ...57 Software License ...59 X Home Print Exit v SURFboard Cable Modem User Guide
... or XP 26 Verifying the IP Address in Windows 95, 98, or Me 30 Verifying the IP Address in Windows 2000 or XP 31 Cabling for Multiple Users ...33 Ethernet and USB ...33 Ethernet ...34 Troubleshooting ...35 Front-Panel Lights and Error Conditions 37 Removing the USB Driver ...from Windows 98 or Me 38 Removing the USB Driver from Windows 2000 42 Removing the USB Driver from Windows XP 47 Contact Us ...54 Frequently Asked Questions 55 Glossary ...57 Software License ...59 X Home Print Exit v SURFboard Cable Modem User Guide
User Manual
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... Motorola® SURFboard cable modem! Because many network and other online services. Just open your home or business to the Internet. Introduction Congratulations, you enjoy surfing the web without the long wait. You can connect: I A single computer equipped with a Universal Serial Bus (USB) port directly to a single SURFboard cable modem using an Ethernet hub X Home Print Exit 1 SURFboard Cable Modem...
... Motorola® SURFboard cable modem! Because many network and other online services. Just open your home or business to the Internet. Introduction Congratulations, you enjoy surfing the web without the long wait. You can connect: I A single computer equipped with a Universal Serial Bus (USB) port directly to a single SURFboard cable modem using an Ethernet hub X Home Print Exit 1 SURFboard Cable Modem...
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...3 Receive 4 Send 5 Online 6 Activity 7 Standby Flashing On Startup diagnostics in this light is transferring data. X Home Print Exit 2 SURFboard Cable Modem User Guide During normal operation, the Power, Receive, Send, and Online lights are off until you can press the Standby button (1) to suspend ...connection The startup process is complete Transmitting or receiving data Transferring a large amount of the SURFboard cable modem (as illustrated) or on and the Activity light flashes when the cable modem is on, all other lights turn off . The Standby button may be located on ...
...3 Receive 4 Send 5 Online 6 Activity 7 Standby Flashing On Startup diagnostics in this light is transferring data. X Home Print Exit 2 SURFboard Cable Modem User Guide During normal operation, the Power, Receive, Send, and Online lights are off until you can press the Standby button (1) to suspend ...connection The startup process is complete Transmitting or receiving data Transferring a large amount of the SURFboard cable modem (as illustrated) or on and the Activity light flashes when the cable modem is on, all other lights turn off . The Standby button may be located on ...
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... find and lock on page 35). It blinks during data transfer. 100 - Key Item Description 1 The Ethernet port provides a connection to the cable modem. 5 X Home Print Exit 3 SURFboard Cable Modem User Guide On when the Ethernet connection is a 100Base-T link and off for a 10Base-T link. 2 USB The USB port provides a connection to USB equipped computers...
... find and lock on page 35). It blinks during data transfer. 100 - Key Item Description 1 The Ethernet port provides a connection to the cable modem. 5 X Home Print Exit 3 SURFboard Cable Modem User Guide On when the Ethernet connection is a 100Base-T link and off for a 10Base-T link. 2 USB The USB port provides a connection to USB equipped computers...
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... installation, check that you may need 75-ohm coaxial cable (coax) with F-type connectors to connect your SURFboard cable modem: Item Power cord 10/100Base-T Ethernet cable USB cable Description Connects the SURFboard cable modem to the AC electrical outlet Connects to the Ethernet port Connects to the USB port SURFboard Cable Modem CD-ROM Contains the User Guide and USB drivers...
... installation, check that you may need 75-ohm coaxial cable (coax) with F-type connectors to connect your SURFboard cable modem: Item Power cord 10/100Base-T Ethernet cable USB cable Description Connects the SURFboard cable modem to the AC electrical outlet Connects to the Ethernet port Connects to the USB port SURFboard Cable Modem CD-ROM Contains the User Guide and USB drivers...
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... you connect or disconnect the USB or Ethernet cable, always touch the coaxial cable connector on the cable modem to your cable modem or PC with a clean, dry cloth. X Home Print Exit 5 SURFboard Cable Modem User Guide Do not open the cable modem. Refer all service to release any static charges. Precautions Postpone cable modem installation until there is no risk of thunderstorm...
... you connect or disconnect the USB or Ethernet cable, always touch the coaxial cable connector on the cable modem to your cable modem or PC with a clean, dry cloth. X Home Print Exit 5 SURFboard Cable Modem User Guide Do not open the cable modem. Refer all service to release any static charges. Precautions Postpone cable modem installation until there is no risk of thunderstorm...
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...name or password to access the Internet and other online services. I Are there any special system requirements? X Home Print Exit 6 SURFboard Cable Modem User Guide Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Signing Up for Service You must sign up with... a cable service provider to access the Internet or use my cable modem? You can I need to provide the MAC address printed on the bar code label marked HFC MAC...
...name or password to access the Internet and other online services. I Are there any special system requirements? X Home Print Exit 6 SURFboard Cable Modem User Guide Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Signing Up for Service You must sign up with... a cable service provider to access the Internet or use my cable modem? You can I need to provide the MAC address printed on the bar code label marked HFC MAC...
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... System Requirements Your SURFboard cable modem is not installed, follow the installation instructions provided with Microsoft Windows®, Macintosh®, and UNIX® computers. If it must use the Ethernet connection. Windows 95, UNIX, or Macintosh computers must be installed in your system configuration. For information, check our website http://www.motorola.com/broadband...
... System Requirements Your SURFboard cable modem is not installed, follow the installation instructions provided with Microsoft Windows®, Macintosh®, and UNIX® computers. If it must use the Ethernet connection. Windows 95, UNIX, or Macintosh computers must be installed in your system configuration. For information, check our website http://www.motorola.com/broadband...
User Manual
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... the Installation Assistant from the Main Menu on the SURFboard Cable Modem CD-ROM. You can use the Installation Assistant. Otherwise, to install and configure your cable modem: 1 Install the cables as described in one of : I "Cabling and Startup for a single PC running Microsoft Windows ...this step. 3 Configure TCP/IP and verify the IP address for your cable modem for a Single User" on page 9 I Your Macintosh or UNIX user manual X Home Print Exit 8 SURFboard Cable Modem User Guide Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License...
... the Installation Assistant from the Main Menu on the SURFboard Cable Modem CD-ROM. You can use the Installation Assistant. Otherwise, to install and configure your cable modem: 1 Install the cables as described in one of : I "Cabling and Startup for a single PC running Microsoft Windows ...this step. 3 Configure TCP/IP and verify the IP address for your cable modem for a Single User" on page 9 I Your Macintosh or UNIX user manual X Home Print Exit 8 SURFboard Cable Modem User Guide Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License...
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...flashes while scanning for the receive channel and changes to solid green when the receive channel is locked. X Home Print Exit 9 SURFboard Cable Modem User Guide You do not need to unplug it when not in use. 5 Check that the lights on . I Power flashes ...You Begin Installation & Configuration Troubleshooting FAQ Glossary License To cable outlet (step 2) To electrical outlet (step 4) SURFboard cable modem Cabling and Startup for a Single User Allow 5 to 30 minutes to power up the first time because the SURFboard cable modem must find and lock on the appropriate channels for ...
...flashes while scanning for the receive channel and changes to solid green when the receive channel is locked. X Home Print Exit 9 SURFboard Cable Modem User Guide You do not need to unplug it when not in use. 5 Check that the lights on . I Power flashes ...You Begin Installation & Configuration Troubleshooting FAQ Glossary License To cable outlet (step 2) To electrical outlet (step 4) SURFboard cable modem Cabling and Startup for a Single User Allow 5 to 30 minutes to power up the first time because the SURFboard cable modem must find and lock on the appropriate channels for ...
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... port on your computer. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Cabling and Startup for "Configuring TCP/IP" on page 22. Computer Home SURFboard cable modem X Print Exit 10 SURFboard Cable Modem User Guide Connect the other end to the USB port on page 11. Then perform... Perform the procedures for a Single User, continued License Caution Do not connect both the Ethernet and USB cables to the cable modem using USB or Ethernet: USB: Be sure the SURFboard Cable Modem CD-ROM is inserted in your computer to the same computer.
... port on your computer. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Cabling and Startup for "Configuring TCP/IP" on page 22. Computer Home SURFboard cable modem X Print Exit 10 SURFboard Cable Modem User Guide Connect the other end to the USB port on page 11. Then perform... Perform the procedures for a Single User, continued License Caution Do not connect both the Ethernet and USB cables to the cable modem using USB or Ethernet: USB: Be sure the SURFboard Cable Modem CD-ROM is inserted in your computer to the same computer.
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... Guide For those systems, you plug in Windows XP" on page 21 The SURFboard cable modem USB driver does not support Macintosh or UNIX computers. Perform the appropriate procedure for your CD-ROM drive before you can connect through Ethernet .... Setting Up a USB Driver The following subsections describe setting up a USB driver. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Be sure the SURFboard Cable Modem CD-ROM is inserted in your Windows version: I "Setting Up a USB Driver in Windows 98" on page 12 I "Setting Up a USB Driver in ...
... Guide For those systems, you plug in Windows XP" on page 21 The SURFboard cable modem USB driver does not support Macintosh or UNIX computers. Perform the appropriate procedure for your CD-ROM drive before you can connect through Ethernet .... Setting Up a USB Driver The following subsections describe setting up a USB driver. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Be sure the SURFboard Cable Modem CD-ROM is inserted in your Windows version: I "Setting Up a USB Driver in Windows 98" on page 12 I "Setting Up a USB Driver in ...
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...Configuration Troubleshooting FAQ Glossary License Setting Up a USB Driver in Windows 98 Be sure the SURFboard Cable Modem CD-ROM is selected as in the window at bottom left. 3 Click Next. X Home Print Exit 12 SURFboard Cable Modem User Guide A few seconds after you plug in your device" is inserted in the ...USB cable. This CD contains the USB drivers and must be inserted and read by the PC before...
...Configuration Troubleshooting FAQ Glossary License Setting Up a USB Driver in Windows 98 Be sure the SURFboard Cable Modem CD-ROM is selected as in the window at bottom left. 3 Click Next. X Home Print Exit 12 SURFboard Cable Modem User Guide A few seconds after you plug in your device" is inserted in the ...USB cable. This CD contains the USB drivers and must be inserted and read by the PC before...
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... may need to click Browse to step 8. 6 If your computer does not locate the driver, the previous window is displayed again. X Home Print Exit 13 SURFboard Cable Modem User Guide To load the driver successfully, you can skip to manually select the NetMotCM.sys file on the CD-ROM. 7 Click Next. The message...
... may need to click Browse to step 8. 6 If your computer does not locate the driver, the previous window is displayed again. X Home Print Exit 13 SURFboard Cable Modem User Guide To load the driver successfully, you can skip to manually select the NetMotCM.sys file on the CD-ROM. 7 Click Next. The message...
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..., type your CD-ROM drive letter (for "Removing the USB Driver from Windows 98 or Me" on page 38. Then repeat this window is not displayed, verify that the SURFboard Cable Modem CD-ROM is properly inserted in this guide, the procedure is displayed, click Next. To install the files, ...insert your SURFboard cable modem model number may be different than in the images in the CD-ROM drive. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary...
..., type your CD-ROM drive letter (for "Removing the USB Driver from Windows 98 or Me" on page 38. Then repeat this window is not displayed, verify that the SURFboard Cable Modem CD-ROM is properly inserted in this guide, the procedure is displayed, click Next. To install the files, ...insert your SURFboard cable modem model number may be different than in the images in the CD-ROM drive. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary...
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...USB driver, perform "Removing the USB Driver from Windows 98 or Me" on page 22. If you can continue with your SURFboard cable modem for information about obtaining warranty service. If that does not correct your problem, see the Software License and Warranty Information card provided... with "Configuring TCP/IP" on page 38 and repeat this procedure. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Setting Up a USB Driver in Windows 98, continued...
...USB driver, perform "Removing the USB Driver from Windows 98 or Me" on page 22. If you can continue with your SURFboard cable modem for information about obtaining warranty service. If that does not correct your problem, see the Software License and Warranty Information card provided... with "Configuring TCP/IP" on page 38 and repeat this procedure. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Setting Up a USB Driver in Windows 98, continued...