User Manual
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..., and Computer System Requirements. Troubleshooting Provides suggestions to common questions about the SURFboard cable modem. Frequently Asked Questions Provides answers to fix common problems. Contact Us Provides contact information. Next page SURFboard R Cable Modem Before You Begin Lists the items needed to cable and configure your SURFboard cable modem, including Setting Up a USB Driver. Installation and Configuration Overview Provides an overview...
..., and Computer System Requirements. Troubleshooting Provides suggestions to common questions about the SURFboard cable modem. Frequently Asked Questions Provides answers to fix common problems. Contact Us Provides contact information. Next page SURFboard R Cable Modem Before You Begin Lists the items needed to cable and configure your SURFboard cable modem, including Setting Up a USB Driver. Installation and Configuration Overview Provides an overview...
User Manual
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... experience a problem, you can push this recessed button to reset the cable modem (see "Troubleshooting" on the appropriate communications channels. 4 CABLE The CABLE port provides a connection to the coaxial cable (coax) outlet.... 5 POWER The POWER connector provides power to Ethernet equipped computers using a cable terminated with an RJ-45 connector. On if there is available. Key Item Description 1 The Ethernet port provides a connection to the cable modem. 5 X Home Print Exit 3 SURFboard Cable Modem...
... experience a problem, you can push this recessed button to reset the cable modem (see "Troubleshooting" on the appropriate communications channels. 4 CABLE The CABLE port provides a connection to the coaxial cable (coax) outlet.... 5 POWER The POWER connector provides power to Ethernet equipped computers using a cable terminated with an RJ-45 connector. On if there is available. Key Item Description 1 The Ethernet port provides a connection to the cable modem. 5 X Home Print Exit 3 SURFboard Cable Modem...
User Manual
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...on page 22. If that does not correct your problem, see the Software License and Warranty Information card provided with "Configuring TCP/IP" on page 38 and repeat this procedure. X Home Print Exit 15 SURFboard Cable Modem User Guide The window at upper left is displayed... confirming a successful installation. 10 Click Finish. If you can continue with your SURFboard cable modem for information about obtaining warranty ...
...on page 22. If that does not correct your problem, see the Software License and Warranty Information card provided with "Configuring TCP/IP" on page 38 and repeat this procedure. X Home Print Exit 15 SURFboard Cable Modem User Guide The window at upper left is displayed... confirming a successful installation. 10 Click Finish. If you can continue with your SURFboard cable modem for information about obtaining warranty ...
User Manual
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... Installation & Configuration Troubleshooting FAQ Glossary License Verifying the IP Address in Windows 2000 or XP The following instructions are cable network problems. Check: I Your cable connections I Whether you can renew your IP address. 31 SURFboard Cable Modem User Guide The Run window is an incorrect connection between your IP configuration. A window like the window at upper...
... Installation & Configuration Troubleshooting FAQ Glossary License Verifying the IP Address in Windows 2000 or XP The following instructions are cable network problems. Check: I Your cable connections I Whether you can renew your IP address. 31 SURFboard Cable Modem User Guide The Run window is an incorrect connection between your IP configuration. A window like the window at upper...
User Manual
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... the electrical outlet is properly plugged into the electrical outlet and the cable modem. X Home Print Exit 35 SURFboard Cable Modem User Guide Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Troubleshooting If the solutions listed here do not solve your problem, contact your service provider, try pressing the reset button on page 37...
... the electrical outlet is properly plugged into the electrical outlet and the cable modem. X Home Print Exit 35 SURFboard Cable Modem User Guide Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Troubleshooting If the solutions listed here do not solve your problem, contact your service provider, try pressing the reset button on page 37...
User Manual
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...light, the cable modem is properly connected to the cable modem and your Internet service. Call your data service will not function. Check that the USB or Ethernet cable is in one of: I "Removing the USB Driver from Windows 98 or Me" on page 38 I "...Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Problem Cannot send or receive data Problems related to unsuccessful USB driver installation Possible Solutions Check the lights on page 42 X Home Print Exit 36 SURFboard Cable Modem User Guide Press the Standby button to reconnect your computer...
...light, the cable modem is properly connected to the cable modem and your Internet service. Call your data service will not function. Check that the USB or Ethernet cable is in one of: I "Removing the USB Driver from Windows 98 or Me" on page 38 I "...Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Problem Cannot send or receive data Problems related to unsuccessful USB driver installation Possible Solutions Check the lights on page 42 X Home Print Exit 36 SURFboard Cable Modem User Guide Press the Standby button to reconnect your computer...
User Manual
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After you remove the USB driver, re-install the USB driver on your cable service provider. X Home Print Exit 41 SURFboard Cable Modem User Guide Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Removing the USB Driver from Windows 98 or Me, continued 13 Click Remove Driver to have problems, contact your computer: I "Setting Up a USB Driver in Windows 98" on page 12 I "Setting Up a USB Driver in Windows Me" on page 20 If you continue to remove the USB driver.
After you remove the USB driver, re-install the USB driver on your cable service provider. X Home Print Exit 41 SURFboard Cable Modem User Guide Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Removing the USB Driver from Windows 98 or Me, continued 13 Click Remove Driver to have problems, contact your computer: I "Setting Up a USB Driver in Windows 98" on page 12 I "Setting Up a USB Driver in Windows Me" on page 20 If you continue to remove the USB driver.
User Manual
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.... If you remove the USB driver, re-install the USB driver following "Setting Up a USB Driver in Windows 2000" on the SURFboard Cable Modem USB Driver Removal window. X Home Print Exit 46 SURFboard Cable Modem User Guide Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Removing the USB Driver from Windows 2000, continued 19... are displayed on page 16. After you continue to the ones shown at left is disconnected. 20 Click Remove Driver. Informational messages similar to have problems, contact your cable service provider.
.... If you remove the USB driver, re-install the USB driver following "Setting Up a USB Driver in Windows 2000" on the SURFboard Cable Modem USB Driver Removal window. X Home Print Exit 46 SURFboard Cable Modem User Guide Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Removing the USB Driver from Windows 2000, continued 19... are displayed on page 16. After you continue to the ones shown at left is disconnected. 20 Click Remove Driver. Informational messages similar to have problems, contact your cable service provider.
User Manual
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... remove the USB driver, re-install the USB driver following "Setting Up a USB Driver in Windows XP" on the SURFboard Cable Modem USB Driver Removal window. Informational messages similar to have problems, contact your cable service provider. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Removing the USB Driver from Windows XP, continued License...
... remove the USB driver, re-install the USB driver following "Setting Up a USB Driver in Windows XP" on the SURFboard Cable Modem USB Driver Removal window. Informational messages similar to have problems, contact your cable service provider. Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary Removing the USB Driver from Windows XP, continued License...
User Manual
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...? A No, but you continue to change my Internet service provider (ISP)? If you will need to have problems, call your own cable modem. X Home Print Exit 56 SURFboard Cable Modem User Guide A "Troubleshooting" on a network. A Yes! Q I need to subscribe to cable TV to basic service before you can I need more than one computer. A Currently, most Internet service...
...? A No, but you continue to change my Internet service provider (ISP)? If you will need to have problems, call your own cable modem. X Home Print Exit 56 SURFboard Cable Modem User Guide A "Troubleshooting" on a network. A Yes! Q I need to subscribe to cable TV to basic service before you can I need more than one computer. A Currently, most Internet service...