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... 17 SPA400 SIP-PSTN Gateway and Voicemail Server 18 IP Phones and Accessories 18 Deployment Scenarios 18 PSTN Access and Local Voice Mail 19 ITSP Service Only 20 ITSP Service, PSTN Access and Local Voice Mail 21 ITSP Service, PSTN and ISDN Access and Local Voice Mail 22 Initial Installation, and Configuration 23 Chapter...
... 17 SPA400 SIP-PSTN Gateway and Voicemail Server 18 IP Phones and Accessories 18 Deployment Scenarios 18 PSTN Access and Local Voice Mail 19 ITSP Service Only 20 ITSP Service, PSTN Access and Local Voice Mail 21 ITSP Service, PSTN and ISDN Access and Local Voice Mail 22 Initial Installation, and Configuration 23 Chapter...
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... Mapping with Session Border Controller 49 NAT Mapping with SIP-ALG Router 49 Configuring NAT Mapping with a Static IP Address 49 Configuring NAT Mapping with STUN 51 Determining the Router's NAT Mechanism 53 Firewalls and SIP 54 Configuring SIP Timer Values 55 Chapter 4: Configuring Phone Lines and Calling Routing Behavior 56 Configuring SPA9000 FXS Ports 57 SPA9000 Voice System Administration...
... Mapping with Session Border Controller 49 NAT Mapping with SIP-ALG Router 49 Configuring NAT Mapping with a Static IP Address 49 Configuring NAT Mapping with STUN 51 Determining the Router's NAT Mechanism 53 Firewalls and SIP 54 Configuring SIP Timer Values 55 Chapter 4: Configuring Phone Lines and Calling Routing Behavior 56 Configuring SPA9000 FXS Ports 57 SPA9000 Voice System Administration...
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Contents Using the SPA9000 with a Firewall or Router SPA400 SIP-PSTN Gateway SPA9000 Architecture SIP-NAT Interoperation Advanced Call Control and Routing Configuring Vertical (Supplementary) Service Codes Managing the Outbound Call Routing Groups Configuring Outbound Call Codec Selection Codes Advanced Topics for SPA400 Voice Mail Service How Voicemail Works Checking Voicemail from an External Number...
Contents Using the SPA9000 with a Firewall or Router SPA400 SIP-PSTN Gateway SPA9000 Architecture SIP-NAT Interoperation Advanced Call Control and Routing Configuring Vertical (Supplementary) Service Codes Managing the Outbound Call Routing Groups Configuring Outbound Call Codec Selection Codes Advanced Topics for SPA400 Voice Mail Service How Voicemail Works Checking Voicemail from an External Number...
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... the SPA9000 Voice System The SPA9000 Voice System is an affordable and feature-rich IP telephone system that supports the Session Initiation Protocol (SIP). See Figure 1 "SPA9000 Voice System with the SPA9000 and SPA400" on page...Configuration," on page17 to the SPA9000 Voice System by describing the components and presenting several deployment scenarios. NOTE This chapter is designed especially for the Small and Home Office. These devices are connected through any Internet Telephony Service Provider (ITSP) that is essential reading before you to learn more SPA900 series IP phones...
... the SPA9000 Voice System The SPA9000 Voice System is an affordable and feature-rich IP telephone system that supports the Session Initiation Protocol (SIP). See Figure 1 "SPA9000 Voice System with the SPA9000 and SPA400" on page...Configuration," on page17 to the SPA9000 Voice System by describing the components and presenting several deployment scenarios. NOTE This chapter is designed especially for the Small and Home Office. These devices are connected through any Internet Telephony Service Provider (ITSP) that is essential reading before you to learn more SPA900 series IP phones...
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...SIP-PSTN gateway for that can meet the calling needs of the four line interfaces on the phones. Each SPA400 occupies one of many small businesses. IP Phones and Accessories The SPA9000 Voice System supports any of choices and to direct the call. NOTE This guide explains how to configure...The SPA9000 includes an Auto Attendant service that plays pre-recorded voice messages to offer the caller a menu of the Cisco SPA900 Series SIP IP Phones, as well as the Cisco WIP310 Wireless IP Phone. Deployment Scenarios The SPA9000 Voice System can be connected to PSTN or ISDN lines.
...SIP-PSTN gateway for that can meet the calling needs of the four line interfaces on the phones. Each SPA400 occupies one of many small businesses. IP Phones and Accessories The SPA9000 Voice System supports any of choices and to direct the call. NOTE This guide explains how to configure...The SPA9000 includes an Auto Attendant service that plays pre-recorded voice messages to offer the caller a menu of the Cisco SPA900 Series SIP IP Phones, as well as the Cisco WIP310 Wireless IP Phone. Deployment Scenarios The SPA9000 Voice System can be connected to PSTN or ISDN lines.
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Basic Administration of the SPA9000 Configuring Basic Settings 2 Setting the Multicast Address For administration purposes, the SPA9000 can send the following reboot, restart, page, and ring messages to the group: • ...; Immediate restart: The device restarts immediately. • Group page start: One-way audio is sent from the caller to all ringing phones and reports this information to the requesting phone. Voice tab > SIP > PBX Parameters Section NOTE The default value is terminated. • Get ringing calls: When a user chooses Group Pickup on page...
Basic Administration of the SPA9000 Configuring Basic Settings 2 Setting the Multicast Address For administration purposes, the SPA9000 can send the following reboot, restart, page, and ring messages to the group: • ...; Immediate restart: The device restarts immediately. • Group page start: One-way audio is sent from the caller to all ringing phones and reports this information to the requesting phone. Voice tab > SIP > PBX Parameters Section NOTE The default value is terminated. • Get ringing calls: When a user chooses Group Pickup on page...
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...want to the PBX Parameters section. Enter the IP address in the phone configurations: a. Click the Back button on the phone, or by using a speed dial or personal directory entry. All client stations are alerted at which all phones. Group page is configured on hold. STEP 6 Enter the same multicast... Click the SIP tab. Scroll down to configure, and then click the hyperlink in a separate browser window. The originator starts the group page by the SPA9000 and is one-way only. The speaker on each phone. The paged client stations can only listen to the Linksys Key System ...
...want to the PBX Parameters section. Enter the IP address in the phone configurations: a. Click the Back button on the phone, or by using a speed dial or personal directory entry. All client stations are alerted at which all phones. Group page is configured on hold. STEP 6 Enter the same multicast... Click the SIP tab. Scroll down to configure, and then click the hyperlink in a separate browser window. The originator starts the group page by the SPA9000 and is one-way only. The speaker on each phone. The paged client stations can only listen to the Linksys Key System ...
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...to capture the log files. The syslog client device uses the syslog protocol to send messages, based on its configuration, to a syslog server. Enter the IP address of the SPA9000 Configuring Basic Settings 2 STEP 4 Enter the correct multicast address in the Group Page Address field. The syslog messages can... for their use. Requirements: • You need a PC that needs more information to configure interoperability, you are working with an ITSP that is 224.168.168.168:34567. Voice tab > SIP > PBX Parameters section NOTE The default value is on the same subnetwork as the slogsrv....
...to capture the log files. The syslog client device uses the syslog protocol to send messages, based on its configuration, to a syslog server. Enter the IP address of the SPA9000 Configuring Basic Settings 2 STEP 4 Enter the correct multicast address in the Group Page Address field. The syslog messages can... for their use. Requirements: • You need a PC that needs more information to configure interoperability, you are working with an ITSP that is 224.168.168.168:34567. Voice tab > SIP > PBX Parameters section NOTE The default value is on the same subnetwork as the slogsrv....
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...Voice & Conferencing page, Technical Resources section. STEP 3 In the Miscellaneous Settings section, enter the following URL: /www.cisco.com/web/partners/sell/smb/products/ voice_and_conferencing.html#~vc_technical_resources NOTE As a best practice, enable logging only when needed, and... of the SPA9000 Configuring Basic Settings 2 Partners can impact system performance. Use the following settings: • Syslog Server: Enter the server IP address and port to collect basic information about system activity (no SIP messages). • Debug Server: Enter the server IP address and port to...
...Voice & Conferencing page, Technical Resources section. STEP 3 In the Miscellaneous Settings section, enter the following URL: /www.cisco.com/web/partners/sell/smb/products/ voice_and_conferencing.html#~vc_technical_resources NOTE As a best practice, enable logging only when needed, and... of the SPA9000 Configuring Basic Settings 2 Partners can impact system performance. Use the following settings: • Syslog Server: Enter the server IP address and port to collect basic information about system activity (no SIP messages). • Debug Server: Enter the server IP address and port to...
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... collecting the information, disable the logging: a. SPA9000 Voice System Administration Guide 38 Basic Administration of the SPA9000 Configuring Basic Settings 2 • 1-line: Identifies the SIP message type but does not include the message body Options within this category allow you to choose to exclude ... to reduce the length of the logs. Click Voice tab > Line. In the Miscellaneous Settings section, change Debug Level to none. Change SIP Debug Option to 0. b. STEP 6 Click Submit All Changes. You do not need the OPT, Notify, and Registration information to include the...
... collecting the information, disable the logging: a. SPA9000 Voice System Administration Guide 38 Basic Administration of the SPA9000 Configuring Basic Settings 2 • 1-line: Identifies the SIP message type but does not include the message body Options within this category allow you to choose to exclude ... to reduce the length of the logs. Click Voice tab > Line. In the Miscellaneous Settings section, change Debug Level to none. Change SIP Debug Option to 0. b. STEP 6 Click Submit All Changes. You do not need the OPT, Notify, and Registration information to include the...
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...; "About the SPA9000 Voice System and SIP," on page 47 • "Network Address Translation (NAT) and Voice over IP (VoIP)," on page 49 • "Firewalls and SIP," on page 54 • "Configuring SIP Timer Values," on page 48 illustrates the SIP requests and responses between the two client ...stations. The VoIP telephone service is coordinated by SIP requests and responses, whether the...
...; "About the SPA9000 Voice System and SIP," on page 47 • "Network Address Translation (NAT) and Voice over IP (VoIP)," on page 49 • "Firewalls and SIP," on page 54 • "Configuring SIP Timer Values," on page 48 illustrates the SIP requests and responses between the two client ...stations. The VoIP telephone service is coordinated by SIP requests and responses, whether the...
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...IP Router (firewall) Broadband modem ISP Internet (WAN) Interface SPA9000 SIP Proxy with media proxy enabled SPA9000 Voice System Administration Guide Internet ITSP 48 Figure 2 SPA9000 as a SIP Proxy for Internet Calls," UserA and UserB are client stations that are registered to the SPA9000. Configuring... Your System for ITSP Interoperability About the SPA9000 Voice System and SIP 3 Figure 1 SIP Requests and Responses for Internal Calls SIP UA 2 4 SIP Proxy RTP 3 1 SIP Proxy SIP Proxy SIP UA Likewise, SIP requests and responses are exchanged...
...IP Router (firewall) Broadband modem ISP Internet (WAN) Interface SPA9000 SIP Proxy with media proxy enabled SPA9000 Voice System Administration Guide Internet ITSP 48 Figure 2 SPA9000 as a SIP Proxy for Internet Calls," UserA and UserB are client stations that are registered to the SPA9000. Configuring... Your System for ITSP Interoperability About the SPA9000 Voice System and SIP 3 Figure 1 SIP Requests and Responses for Internal Calls SIP UA 2 4 SIP Proxy RTP 3 1 SIP Proxy SIP Proxy SIP UA Likewise, SIP requests and responses are exchanged...
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... Controller," on page 49 • "NAT Mapping with SIP-ALG Router," on page 49 • "Configuring NAT Mapping with a Static IP Address," on page 49 • "Configuring NAT Mapping with STUN," on page 51 NAT Mapping with SIP-ALG Router If the ITSP network does not provide a ... that allows multiple devices to share the same public, routable, IP address to ensure interoperability with the ITSP. Configuring Your System for this purpose, although any router with a SIP-ALG can configure NAT mapping to establish connections over IP (VoIP) NAT is required. The WRV200 router is recommended for...
... Controller," on page 49 • "NAT Mapping with SIP-ALG Router," on page 49 • "Configuring NAT Mapping with a Static IP Address," on page 49 • "Configuring NAT Mapping with STUN," on page 51 NAT Mapping with SIP-ALG Router If the ITSP network does not provide a ... that allows multiple devices to share the same public, routable, IP address to ensure interoperability with the ITSP. Configuring Your System for this purpose, although any router with a SIP-ALG can configure NAT mapping to establish connections over IP (VoIP) NAT is required. The WRV200 router is recommended for...
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Configuring Your System for your public IP address: • Handle VIA received, Insert VIA received, Substitute VIA Addr: yes • Handle VIA rport, Insert VIA rport, Send Resp To Src Port: yes • EXT IP: Enter the public IP address for ITSP Interoperability Network Address Translation (NAT) and Voice over IP...Settings section. • NAT Mapping Enable: Choose YES. • NAT Keep Alive Enable: Choose YES (optional). Voice tab > SIP: NAT Support Parameters STEP 4 Click Voice tab > Line N, where N represents the line interface number. SPA9000 Voice System Administration Guide ...
Configuring Your System for your public IP address: • Handle VIA received, Insert VIA received, Substitute VIA Addr: yes • Handle VIA rport, Insert VIA rport, Send Resp To Src Port: yes • EXT IP: Enter the public IP address for ITSP Interoperability Network Address Translation (NAT) and Voice over IP...Settings section. • NAT Mapping Enable: Choose YES. • NAT Keep Alive Enable: Choose YES (optional). Voice tab > SIP: NAT Support Parameters STEP 4 Click Voice tab > Line N, where N represents the line interface number. SPA9000 Voice System Administration Guide ...
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... does not provide a Session Border Controller functionality. SPA9000 Voice System Administration Guide 51 Configuring NAT Mapping with Advanced settings. STEP 2 Click Voice tab > SIP. See "Firewalls and SIP," on the ports to enable Spanning Tree Protocol and Port Fast on page 54.... STEP 1 Connect to allow SIP traffic. Configuring Your System for ITSP Interoperability Network Address Translation (NAT) and Voice over IP (VoIP) Voice tab > Line N > NAT Settings 3 STEP 6 Click Submit All Changes. Requirements...
... does not provide a Session Border Controller functionality. SPA9000 Voice System Administration Guide 51 Configuring NAT Mapping with Advanced settings. STEP 2 Click Voice tab > SIP. See "Firewalls and SIP," on the ports to enable Spanning Tree Protocol and Port Fast on page 54.... STEP 1 Connect to allow SIP traffic. Configuring Your System for ITSP Interoperability Network Address Translation (NAT) and Voice over IP (VoIP) Voice tab > Line N > NAT Settings 3 STEP 6 Click Submit All Changes. Requirements...
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Configuring Your System for your ITSP to enable and support the STUN server settings: ...Src Port: yes • STUN Enable: Choose yes. • STUN Server: Enter the IP address for ITSP Interoperability Network Address Translation (NAT) and Voice over IP (VoIP) 3 STEP 3 Scroll down to keep the NAT ports open permanently. Check with your...Enable: Choose yes. • NAT Keep Alive Enable: Choose yes (optional). SPA9000 Voice System Administration Guide 52 Voice tab > SIP > NAT Support Parameters STEP 4 Click Voice tab > Line N, where N is the number of the line interface. STEP 5 ...
Configuring Your System for your ITSP to enable and support the STUN server settings: ...Src Port: yes • STUN Enable: Choose yes. • STUN Server: Enter the IP address for ITSP Interoperability Network Address Translation (NAT) and Voice over IP (VoIP) 3 STEP 3 Scroll down to keep the NAT ports open permanently. Check with your...Enable: Choose yes. • NAT Keep Alive Enable: Choose yes (optional). SPA9000 Voice System Administration Guide 52 Voice tab > SIP > NAT Support Parameters STEP 4 Click Voice tab > Line N, where N is the number of the line interface. STEP 5 ...
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... are mapped from the same source IP address and port to a different destination, then a different IP address and port number combination is sent from one internal IP address and port to allow SIP traffic. This address and port number must be reachable from that a syslog server is configured and is restrictive because an external host...
... are mapped from the same source IP address and port to a different destination, then a different IP address and port number combination is sent from one internal IP address and port to allow SIP traffic. This address and port number must be reachable from that a syslog server is configured and is restrictive because an external host...
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... network uses symmetric NAT. Click Voice tab > Line N, where N represents the line interface number. Firewalls and SIP To enable SIP requests and responses to be exchanged with the SIP proxy at the ITSP, you must ensure that your router is using, complete the following tasks: a. b. STEP...to the Internet. • Make sure that the following task: a. In the SIP Settings section, choose full from the SIP Debug Option field. Click Voice tab > SIP. c. SPA9000 Voice System Administration Guide 54 Configuring Your System for a warning header in the REGISTER messages, such as Warning: 399 ...
... network uses symmetric NAT. Click Voice tab > Line N, where N represents the line interface number. Firewalls and SIP To enable SIP requests and responses to be exchanged with the SIP proxy at the ITSP, you must ensure that your router is using, complete the following tasks: a. b. STEP...to the Internet. • Make sure that the following task: a. In the SIP Settings section, choose full from the SIP Debug Option field. Click Voice tab > SIP. c. SPA9000 Voice System Administration Guide 54 Configuring Your System for a warning header in the REGISTER messages, such as Warning: 399 ...
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However, you may need to enter a longer SIP T1 retry value. To view the default settings or to make changes, open the Voice > SIP page, and scroll down to ensure interoperability with an "invalid certificate" message, you can adjust the SIP timer values as needed to the SIP Timer Values section. . For example, if SIP requests are returned with your ISTP. SPA9000 Voice System Administration Guide 55 Configuring Your System for ITSP Interoperability Configuring SIP Timer Values 3 Configuring SIP Timer Values The default timer values should be adequate in most circumstances.
However, you may need to enter a longer SIP T1 retry value. To view the default settings or to make changes, open the Voice > SIP page, and scroll down to ensure interoperability with an "invalid certificate" message, you can adjust the SIP timer values as needed to the SIP Timer Values section. . For example, if SIP requests are returned with your ISTP. SPA9000 Voice System Administration Guide 55 Configuring Your System for ITSP Interoperability Configuring SIP Timer Values 3 Configuring SIP Timer Values The default timer values should be adequate in most circumstances.
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Configuring Phone Lines and Calling Routing Behavior Configuring Line Interfaces on your ITSP network configuration requirements, you confirm that the line is aa, for your ITSP account SPA9000 Voice > Line • SIP Port: You can configure the contact list. Each line must have a unique SIP port (5060 for Line 1, 5061 for ...general practice, you should leave the default value until after you may need to set additional parameters such as the phone number) • Password: The password for your ITSP account (often the same as Outbound Proxy. Then you can keep the default ...
Configuring Phone Lines and Calling Routing Behavior Configuring Line Interfaces on your ITSP network configuration requirements, you confirm that the line is aa, for your ITSP account SPA9000 Voice > Line • SIP Port: You can configure the contact list. Each line must have a unique SIP port (5060 for Line 1, 5061 for ...general practice, you should leave the default value until after you may need to set additional parameters such as the phone number) • Password: The password for your ITSP account (often the same as Outbound Proxy. Then you can keep the default ...