Cisco SPA9000 Voice System Administration Guide
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Contents About This Document ix Purpose ix Audience ix Firmware x Organization xi Document Conventions xii Finding Information in PDF Files xiii Chapter 1: Getting Started 16 Introduction to the SPA9000 Voice System 16 SPA9000 IP PBX 17 SPA400 SIP-PSTN Gateway and Voicemail Server 18 IP Phones and Accessories 18 Deployment Scenarios 18 PSTN Access and...
Contents About This Document ix Purpose ix Audience ix Firmware x Organization xi Document Conventions xii Finding Information in PDF Files xiii Chapter 1: Getting Started 16 Introduction to the SPA9000 Voice System 16 SPA9000 IP PBX 17 SPA400 SIP-PSTN Gateway and Voicemail Server 18 IP Phones and Accessories 18 Deployment Scenarios 18 PSTN Access and...
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... SPA400 Administration Web Server Configuring the SPA400 Network Connection Saving or Discarding Changes on the SPA400 Managing Access to the SPA400 Configuration Utility Upgrading the Firmware for the SPA400 Configuring a SPA400 to Interoperate with the SPA9000 Configuring a SPA400 for PSTN Access Configuring a SPA400 for Voice Mail Service Voice Mail Capacity Configuring...
... SPA400 Administration Web Server Configuring the SPA400 Network Connection Saving or Discarding Changes on the SPA400 Managing Access to the SPA400 Configuration Utility Upgrading the Firmware for the SPA400 Configuring a SPA400 to Interoperate with the SPA9000 Configuring a SPA400 for PSTN Access Configuring a SPA400 for Voice Mail Service Voice Mail Capacity Configuring...
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System page SIP Page Provisioning page Regional page FXS 1/2 page Line 1/2/3/4 page Appendix C: SPA400 Field Reference Setup Basic Setup SPA9000 Interface Voice Voicemail Server Voicemail Users Administration Management Factory Default USB Setting Firmware Upgrade Reboot Status Gateway Event Logs Set Log Level Tone Appendix D: Where to Go From Here Product Resources Related Documentation SPA9000 Voice System Administration Guide Contents 200 202 224 224 241 251 261 261 262 262 264 268 269 270 270 270 271 271 271 272 272 273 273 274 275 275 276 vii
System page SIP Page Provisioning page Regional page FXS 1/2 page Line 1/2/3/4 page Appendix C: SPA400 Field Reference Setup Basic Setup SPA9000 Interface Voice Voicemail Server Voicemail Users Administration Management Factory Default USB Setting Firmware Upgrade Reboot Status Gateway Event Logs Set Log Level Tone Appendix D: Where to Go From Here Product Resources Related Documentation SPA9000 Voice System Administration Guide Contents 200 202 224 224 241 251 261 261 262 262 264 268 269 270 270 270 271 271 271 272 272 273 273 274 275 275 276 vii
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... following topics: • "Purpose," on page ix • "Audience," on page ix • "Firmware," on page x • "Organization," on page xi • "Document Conventions," on page xii ...configure the SPA9000 Voice System, which typically consists of a SPA9000 IP PBX, one or more SPA900 Series IP phones, and the optional SPA400 PSTN gateway and voice mail server. Before... audience: • Service providers offering services using Cisco SPA products • VARs and resellers who need configuration references for Cisco SPA products SPA9000 Voice System Administration Guide ix See...
... following topics: • "Purpose," on page ix • "Audience," on page ix • "Firmware," on page x • "Organization," on page xi • "Document Conventions," on page xii ...configure the SPA9000 Voice System, which typically consists of a SPA9000 IP PBX, one or more SPA900 Series IP phones, and the optional SPA400 PSTN gateway and voice mail server. Before... audience: • Service providers offering services using Cisco SPA products • VARs and resellers who need configuration references for Cisco SPA products SPA9000 Voice System Administration Guide ix See...
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... describes the features that are available in the Software Search box: http://tools.cisco.com/support/downloads Product SPA9000 SPA400 SPA901 SPA921/SPA941 SPA922/942 SPA962 WIP310 Firmware Version 6.1.5 1.1.2.2 5.1.5 5.1.8 6.1.3 6.1.3 5.0.8 SPA9000 Voice System Administration Guide x You can find all available firmware updates by specific service providers. Please consult with the service provider for specific service...
... describes the features that are available in the Software Search box: http://tools.cisco.com/support/downloads Product SPA9000 SPA400 SPA901 SPA921/SPA941 SPA922/942 SPA962 WIP310 Firmware Version 6.1.5 1.1.2.2 5.1.5 5.1.8 6.1.3 6.1.3 5.0.8 SPA9000 Voice System Administration Guide x You can find all available firmware updates by specific service providers. Please consult with the service provider for specific service...
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2 Basic Administration of the system. See the following topics: • "Upgrading Firmware for the SPA9000," on page 25 • "Connecting to the SPA9000 Administration Web Server," on page 27 • "Saving or Discarding Changes SPA9000," on page ...
2 Basic Administration of the system. See the following topics: • "Upgrading Firmware for the SPA9000," on page 25 • "Connecting to the SPA9000 Administration Web Server," on page 27 • "Saving or Discarding Changes SPA9000," on page ...
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STEP 1 Download the latest SPA9000 firmware from the following URL: http://tools.cisco.com/support/downloads/go/Redirect.x?mdfid=282414116 STEP 2 Extract the Zip file, and then run the executable file to upgrade the firmware. SPA9000 Voice System Administration Guide 25 STEP 3 In the next window that appears, enter the IP address of the SPA9000...
STEP 1 Download the latest SPA9000 firmware from the following URL: http://tools.cisco.com/support/downloads/go/Redirect.x?mdfid=282414116 STEP 2 Extract the Zip file, and then run the executable file to upgrade the firmware. SPA9000 Voice System Administration Guide 25 STEP 3 In the next window that appears, enter the IP address of the SPA9000...
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... may need to refresh your browser to the SPA9000 Administration Web Server," on page 27). Then click Upgrade. The Software Version field should show the firmware version that the correct device information and product number appear. STEP 5 When the confirmation message appears, click OK. SPA9000 Voice System Administration Guide 26... Admin access with Advanced settings. (See "Connecting to display the updated page reflecting the new version number. Basic Administration of the SPA9000 Upgrading Firmware for the SPA9000 2 STEP 4 In the Confirm Upgrade window, verify that you installed.
... may need to refresh your browser to the SPA9000 Administration Web Server," on page 27). Then click Upgrade. The Software Version field should show the firmware version that the correct device information and product number appear. STEP 5 When the confirmation message appears, click OK. SPA9000 Voice System Administration Guide 26... Admin access with Advanced settings. (See "Connecting to display the updated page reflecting the new version number. Basic Administration of the SPA9000 Upgrading Firmware for the SPA9000 2 STEP 4 In the Confirm Upgrade window, verify that you installed.
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... Password For example, 224.168.168.169:80 89 is 80.) Check LAN IP 210 Address None IVR announces the current IP address of the firmware running on the SPA. Set Primary DNS Server 161 Enter IP address Requires password using numbers on . (Default is 224*168*168*169*8 ...Check Primary 160 DNS Server Setting None IVR announces the current setting in the parameter. Set PBX multicast address 181 Enter IP address Enter a * between the IP and port. Basic Administration of the SPA9000 Using the Interactive Voice Response Unit 2 IVR Action IVR Parameters Menu Choice Notes...
... Password For example, 224.168.168.169:80 89 is 80.) Check LAN IP 210 Address None IVR announces the current IP address of the firmware running on the SPA. Set Primary DNS Server 161 Enter IP address Requires password using numbers on . (Default is 224*168*168*169*8 ...Check Primary 160 DNS Server Setting None IVR announces the current setting in the parameter. Set PBX multicast address 181 Enter IP address Enter a * between the IP and port. Basic Administration of the SPA9000 Using the Interactive Voice Response Unit 2 IVR Action IVR Parameters Menu Choice Notes...
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... page103 • "Configuring the SPA400 Network Connection," on page104 • "Managing Access to the SPA400 Web-Based Configuration Utility," on page 106 • "Upgrading the Firmware for the SPA400," on each page of configuring and managing the SPA400 for detailed information about the fields on page107 • "Configuring a SPA400 to the...
... page103 • "Configuring the SPA400 Network Connection," on page104 • "Managing Access to the SPA400 Web-Based Configuration Utility," on page 106 • "Upgrading the Firmware for the SPA400," on each page of configuring and managing the SPA400 for detailed information about the fields on page107 • "Configuring a SPA400 to the...
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... 6 Click Upgrade. Go to re-register with SPA400). STEP 4 Click Browse. SPA9000 Voice System Administration Guide 107 STEP 1 Download the latest SPA400 firmware from the following URL: http://tools.cisco.com/support/downloads/go/Redirect.x?mdfid=282414117 STEP 2 Connect to the SPA400 administration web server. (See "Connecting to your Desktop, and click...
... 6 Click Upgrade. Go to re-register with SPA400). STEP 4 Click Browse. SPA9000 Voice System Administration Guide 107 STEP 1 Download the latest SPA400 firmware from the following URL: http://tools.cisco.com/support/downloads/go/Redirect.x?mdfid=282414117 STEP 2 Connect to the SPA400 administration web server. (See "Connecting to your Desktop, and click...
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...the SPA9000 STEP 7 When the confirmation message appears, click OK. 5 STEP 8 When the Setup page reappears, verify that the Firmware Version number matches the firmware version that you need to enter corresponding information on the SPA9000 Voice > Line page and on the SPA400 Setup > SPA9000 Interface ...your browser to display the updated banner reflecting the new version number. See "Configuring a Line Interface for each SPA400. SPA400 Main Page: Firmware Version NOTE You may need to configure a SPA9000 line interface for a SPA400 (PSTN or Voice Mail)," on the SPA400 Setup > Voicemail ...
...the SPA9000 STEP 7 When the confirmation message appears, click OK. 5 STEP 8 When the Setup page reappears, verify that the Firmware Version number matches the firmware version that you need to enter corresponding information on the SPA9000 Voice > Line page and on the SPA400 Setup > SPA9000 Interface ...your browser to display the updated banner reflecting the new version number. See "Configuring a Line Interface for each SPA400. SPA400 Main Page: Firmware Version NOTE You may need to configure a SPA9000 line interface for a SPA400 (PSTN or Voice Mail)," on the SPA400 Setup > Voicemail ...
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... only the necessary parameters to the switch. Upgrade the IP phone with the contents of the parameters have appropriate values, which... the following XML file is connected and power on the client stations. To add a previously-used IP phone to manually configure other extensions on specific client stations. For example, the SPA9000 provisions only Extension 1... Config Server Request /cfg/init_$MA.xml Request /cfg/generic.xml To add a new IP phone to the SPA9000, connect the IP phone to the QoS switch to which are either the default values or manually configured values. The...
... only the necessary parameters to the switch. Upgrade the IP phone with the contents of the parameters have appropriate values, which... the following XML file is connected and power on the client stations. To add a previously-used IP phone to manually configure other extensions on specific client stations. For example, the SPA9000 provisions only Extension 1... Config Server Request /cfg/init_$MA.xml Request /cfg/generic.xml To add a new IP phone to the SPA9000, connect the IP phone to the QoS switch to which are either the default values or manually configured values. The...
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... via a remote profile resync. SYNTAX: http://spa-ip-addr/admin/upgrade?[protocol://][servername[:port]][/firmware-pathname] EXAMPLE: http://192.168.2.217/admin/upgrade?tftp:// 192.168.2.251/spaconf.cfg Both HTTP and TFTP are supported for HTTP) • The firmware-pathname is specified, / SPA9000 Voice System Administration Guide...that the SPA9000 can use this feature, the Upgrade Enable field on the Voice > Provisioning page must be set to Yes. If no firmware-pathname is typically the file name of the protocol is used . (69 for TFTP or 80 for the upgrade operation. • If ...
... via a remote profile resync. SYNTAX: http://spa-ip-addr/admin/upgrade?[protocol://][servername[:port]][/firmware-pathname] EXAMPLE: http://192.168.2.217/admin/upgrade?tftp:// 192.168.2.251/spaconf.cfg Both HTTP and TFTP are supported for HTTP) • The firmware-pathname is specified, / SPA9000 Voice System Administration Guide...that the SPA9000 can use this feature, the Upgrade Enable field on the Voice > Provisioning page must be set to Yes. If no firmware-pathname is typically the file name of the protocol is used . (69 for TFTP or 80 for the upgrade operation. • If ...
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...the unit. SPA9000 NOTE Do not deploy the SPA9000 as a router. for up to the SPA9000 The LAN IP address of the company that the SPA9000 is blank, install firmware version 5.2.5 or higher. SPA9000 Voice System Administration Guide 192 If the unit has already retrieved its customized profile,... this field is licensed for example, 25 days and 18:12:36 The connection type: DHCP or Static IP The current IP address assigned to the...
...the unit. SPA9000 NOTE Do not deploy the SPA9000 as a router. for up to the SPA9000 The LAN IP address of the company that the SPA9000 is blank, install firmware version 5.2.5 or higher. SPA9000 Voice System Administration Guide 192 If the unit has already retrieved its customized profile,... this field is licensed for example, 25 days and 18:12:36 The connection type: DHCP or Static IP The current IP address assigned to the...
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Pending indicates a new RC unit that is connected to the corresponding Phone port on the SPA9000 • On: Ready for use • Off: In use in progress: Yes or No Last number called Number of the last ... Waiting Call Back Active Last Called Number Last Caller Number Call 1/2 State Call 1/2 Tone Call 1/2 Encoder The readiness of the device that is blank, install firmware version 5.2.5 or higher. SPA9000 Field Reference Voice tab B Client Certificate Customization Licenses The status of the client certificate, which authenticates the SPA9000 for use Indicates...
Pending indicates a new RC unit that is connected to the corresponding Phone port on the SPA9000 • On: Ready for use • Off: In use in progress: Yes or No Last number called Number of the last ... Waiting Call Back Active Last Called Number Last Caller Number Call 1/2 State Call 1/2 Tone Call 1/2 Encoder The readiness of the device that is blank, install firmware version 5.2.5 or higher. SPA9000 Field Reference Voice tab B Client Certificate Customization Licenses The status of the client certificate, which authenticates the SPA9000 for use Indicates...
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... once a new user-id is expanded to the product name of the client requesting the firmware. Default: (*xx|[3469]11|0|00|[2-9]xxxxxx|1xxx[29]xxxxxxS0|xxxxxxxxxxxx.) This dial plan tells the phone to do the following: • *xx: Allows any 3-character entry, with any character...If password is not specified, all stations are evaluated after 0 seconds • xxxxxxxxxxxx.: Allows any 10-digit telephone number starting with different firmware using a single rule. For example: tftp://192.168.2.207/$PN.bin Note that requests initial profile from the SPA9000 internal configuration server....
... once a new user-id is expanded to the product name of the client requesting the firmware. Default: (*xx|[3469]11|0|00|[2-9]xxxxxx|1xxx[29]xxxxxxS0|xxxxxxxxxxxx.) This dial plan tells the phone to do the following: • *xx: Allows any 3-character entry, with any character...If password is not specified, all stations are evaluated after 0 seconds • xxxxxxxxxxxx.: Allows any 10-digit telephone number starting with different firmware using a single rule. For example: tftp://192.168.2.207/$PN.bin Note that requests initial profile from the SPA9000 internal configuration server....
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...Enables or disables the Computer Telephone Interface feature provided by querying the LAN via multicast. NOTE If you have a compatible firmware that understands that is served to the phones when they request the init_$MA.xml file from the SPA9000 on initial power-up. ITSP can obtain it from the... or later. for SPA-841, use 4.1.12 or later; The purpose of this parameter is to facilitate ITSP provisioning of its actual IP address. On reboot, the phones resolve the LVS_PROXY by some servers. The SPA9000 replies to the query with a SPA932 console, enable CTI to support busy lamp field ...
...Enables or disables the Computer Telephone Interface feature provided by querying the LAN via multicast. NOTE If you have a compatible firmware that understands that is served to the phones when they request the init_$MA.xml file from the SPA9000 on initial power-up. ITSP can obtain it from the... or later. for SPA-841, use 4.1.12 or later; The purpose of this parameter is to facilitate ITSP provisioning of its actual IP address. On reboot, the phones resolve the LVS_PROXY by some servers. The SPA9000 replies to the query with a SPA932 console, enable CTI to support busy lamp field ...
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... the following pages within the Administration module: • "Management," on page 270 • "Factory Default," on page 270 • "USB Setting," on page 271 • "Firmware Upgrade," on page 271 • "Reboot," on page 271 Administration tab> Management Local Access Gateway Username Gateway Password Re-enter to Confirm The user name...
... the following pages within the Administration module: • "Management," on page 270 • "Factory Default," on page 270 • "USB Setting," on page 271 • "Firmware Upgrade," on page 271 • "Reboot," on page 271 Administration tab> Management Local Access Gateway Username Gateway Password Re-enter to Confirm The user name...
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... system mounted and available) or unmount Erases the voice mail messages that are stored on the USB Administration tab> Firmware Upgrade File Path Browse Upgrade Administration tab> Reboot The file path to the firmware file that you want to install, as selected by using the Browse button Allows you to select... a firmware file on your PC, and populates the File Path field Starts the Firmware upgrade, using the file that is specified in the File Path field Restart System Restarts the SPA400 NOTE All SPA400 ...
... system mounted and available) or unmount Erases the voice mail messages that are stored on the USB Administration tab> Firmware Upgrade File Path Browse Upgrade Administration tab> Reboot The file path to the firmware file that you want to install, as selected by using the Browse button Allows you to select... a firmware file on your PC, and populates the File Path field Starts the Firmware upgrade, using the file that is specified in the File Path field Restart System Restarts the SPA400 NOTE All SPA400 ...