Cisco SPA9000 Voice System Administration Guide
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Contents About This Document ix Purpose ix Audience ix Firmware x Organization xi Document Conventions xii Finding Information in PDF Files xiii Chapter 1: Getting Started 16 Introduction to the SPA9000 Voice System 16 SPA9000 IP PBX 17 SPA400 SIP-PSTN Gateway and Voicemail Server 18 IP Phones and Accessories 18 Deployment Scenarios 18 PSTN Access and...
Contents About This Document ix Purpose ix Audience ix Firmware x Organization xi Document Conventions xii Finding Information in PDF Files xiii Chapter 1: Getting Started 16 Introduction to the SPA9000 Voice System 16 SPA9000 IP PBX 17 SPA400 SIP-PSTN Gateway and Voicemail Server 18 IP Phones and Accessories 18 Deployment Scenarios 18 PSTN Access and...
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... SPA400 Administration Web Server Configuring the SPA400 Network Connection Saving or Discarding Changes on the SPA400 Managing Access to the SPA400 Configuration Utility Upgrading the Firmware for the SPA400 Configuring a SPA400 to Interoperate with the SPA9000 Configuring a SPA400 for PSTN Access Configuring a SPA400 for Voice Mail Service Voice Mail Capacity Configuring...
... SPA400 Administration Web Server Configuring the SPA400 Network Connection Saving or Discarding Changes on the SPA400 Managing Access to the SPA400 Configuration Utility Upgrading the Firmware for the SPA400 Configuring a SPA400 to Interoperate with the SPA9000 Configuring a SPA400 for PSTN Access Configuring a SPA400 for Voice Mail Service Voice Mail Capacity Configuring...
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System page SIP Page Provisioning page Regional page FXS 1/2 page Line 1/2/3/4 page Appendix C: SPA400 Field Reference Setup Basic Setup SPA9000 Interface Voice Voicemail Server Voicemail Users Administration Management Factory Default USB Setting Firmware Upgrade Reboot Status Gateway Event Logs Set Log Level Tone Appendix D: Where to Go From Here Product Resources Related Documentation SPA9000 Voice System Administration Guide Contents 200 202 224 224 241 251 261 261 262 262 264 268 269 270 270 270 271 271 271 272 272 273 273 274 275 275 276 vii
System page SIP Page Provisioning page Regional page FXS 1/2 page Line 1/2/3/4 page Appendix C: SPA400 Field Reference Setup Basic Setup SPA9000 Interface Voice Voicemail Server Voicemail Users Administration Management Factory Default USB Setting Firmware Upgrade Reboot Status Gateway Event Logs Set Log Level Tone Appendix D: Where to Go From Here Product Resources Related Documentation SPA9000 Voice System Administration Guide Contents 200 202 224 224 241 251 261 261 262 262 264 268 269 270 270 270 271 271 271 272 272 273 273 274 275 275 276 vii
Cisco SPA9000 Voice System Administration Guide
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...is written for the following topics: • "Purpose," on page ix • "Audience," on page ix • "Firmware," on page x • "Organization," on page xi • "Document Conventions," on page xii • "Finding Information...Service Providers to configure the SPA9000 Voice System, which typically consists of a SPA9000 IP PBX, one or more SPA900 Series IP phones, and the optional SPA400 PSTN gateway and voice mail server. This guide focuses...audience: • Service providers offering services using Cisco SPA products • VARs and resellers who need configuration references for...
...is written for the following topics: • "Purpose," on page ix • "Audience," on page ix • "Firmware," on page x • "Organization," on page xi • "Document Conventions," on page xii • "Finding Information...Service Providers to configure the SPA9000 Voice System, which typically consists of a SPA9000 IP PBX, one or more SPA900 Series IP phones, and the optional SPA400 PSTN gateway and voice mail server. This guide focuses...audience: • Service providers offering services using Cisco SPA products • VARs and resellers who need configuration references for...
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... describes the features that are available in the Software Search box: http://tools.cisco.com/support/downloads Product SPA9000 SPA400 SPA901 SPA921/SPA941 SPA922/942 SPA962 WIP310 Firmware Version 6.1.5 1.1.2.2 5.1.5 5.1.8 6.1.3 6.1.3 5.0.8 SPA9000 Voice System Administration Guide x You can find all available firmware updates by specific service providers. Please consult with the service provider for specific service...
... describes the features that are available in the Software Search box: http://tools.cisco.com/support/downloads Product SPA9000 SPA400 SPA901 SPA921/SPA941 SPA922/942 SPA962 WIP310 Firmware Version 6.1.5 1.1.2.2 5.1.5 5.1.8 6.1.3 6.1.3 5.0.8 SPA9000 Voice System Administration Guide x You can find all available firmware updates by specific service providers. Please consult with the service provider for specific service...
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... SPA9000 This chapter introduces you to start using the SPA9000 administration web server and the Interactive Voice Response Unit. See the following topics: • "Upgrading Firmware for the SPA9000," on page 25 • "Connecting to the SPA9000 Administration Web Server," on page 27 • "Saving or Discarding Changes SPA9000," on page...
... SPA9000 This chapter introduces you to start using the SPA9000 administration web server and the Interactive Voice Response Unit. See the following topics: • "Upgrading Firmware for the SPA9000," on page 25 • "Connecting to the SPA9000 Administration Web Server," on page 27 • "Saving or Discarding Changes SPA9000," on page...
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..., enter the IP address of the SPA9000 Upgrading Firmware for the SPA9000 2 Upgrading Firmware for the SPA9000 As needed, you can download new firmware and then install it on the SPA9000. STEP 1 Download the latest SPA9000 firmware from the following URL: http://tools.cisco.com/support/downloads.../go/Redirect.x?mdfid=282414116 STEP 2 Extract the Zip file, and then run the executable file to upgrade the firmware. Basic Administration of the SPA9000, and then ...
..., enter the IP address of the SPA9000 Upgrading Firmware for the SPA9000 2 Upgrading Firmware for the SPA9000 As needed, you can download new firmware and then install it on the SPA9000. STEP 1 Download the latest SPA9000 firmware from the following URL: http://tools.cisco.com/support/downloads.../go/Redirect.x?mdfid=282414116 STEP 2 Extract the Zip file, and then run the executable file to upgrade the firmware. Basic Administration of the SPA9000, and then ...
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The Software Version field should show the firmware version that the correct device information and product number appear. SPA9000 Voice System Administration Guide 26 b. NOTE You may need to refresh your browser to ..., and choose Admin access with Advanced settings. (See "Connecting to display the updated page reflecting the new version number. Basic Administration of the SPA9000 Upgrading Firmware for the SPA9000 2 STEP 4 In the Confirm Upgrade window, verify that you installed. Then click Upgrade. STEP 5 When the confirmation message appears, click OK...
The Software Version field should show the firmware version that the correct device information and product number appear. SPA9000 Voice System Administration Guide 26 b. NOTE You may need to refresh your browser to ..., and choose Admin access with Advanced settings. (See "Connecting to display the updated page reflecting the new version number. Basic Administration of the SPA9000 Upgrading Firmware for the SPA9000 2 STEP 4 In the Confirm Upgrade window, verify that you installed. Then click Upgrade. STEP 5 When the confirmation message appears, click OK...
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...168*169*8 089. Requires Password For example, 224.168.168.169:80 89 is 80.) Check LAN IP 210 Address None IVR announces the current IP address of the firmware running on the telephone key pad. Basic Administration of the SPA9000 Using the Interactive Voice Response Unit 2... IVR Action IVR Parameters Menu Choice Notes Check Firmware 150 Version None IVR announces the version of the LAN ...
...168*169*8 089. Requires Password For example, 224.168.168.169:80 89 is 80.) Check LAN IP 210 Address None IVR announces the current IP address of the firmware running on the telephone key pad. Basic Administration of the SPA9000 Using the Interactive Voice Response Unit 2... IVR Action IVR Parameters Menu Choice Notes Check Firmware 150 Version None IVR announces the version of the LAN ...
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... page103 • "Configuring the SPA400 Network Connection," on page104 • "Managing Access to the SPA400 Web-Based Configuration Utility," on page 106 • "Upgrading the Firmware for the SPA400," on page107 • "Configuring a SPA400 to Interoperate with the SPA9000," on page108 • "Configuring a SPA400 for Voice Mail Service," on page112 •...
... page103 • "Configuring the SPA400 Network Connection," on page104 • "Managing Access to the SPA400 Web-Based Configuration Utility," on page 106 • "Upgrading the Firmware for the SPA400," on page107 • "Configuring a SPA400 to Interoperate with the SPA9000," on page108 • "Configuring a SPA400 for Voice Mail Service," on page112 •...
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... As needed, you extracted to re-register with SPA400). Administering the SPA400 and Voice Mail Service Upgrading the Firmware for the SPA400 5 d. STEP 1 Download the latest SPA400 firmware from the following URL: http://tools.cisco.com/support/downloads/go/Redirect.x?mdfid=282414117 STEP 2 Connect to the SPA400 administration web server. (See "Connecting to...
... As needed, you extracted to re-register with SPA400). Administering the SPA400 and Voice Mail Service Upgrading the Firmware for the SPA400 5 d. STEP 1 Download the latest SPA400 firmware from the following URL: http://tools.cisco.com/support/downloads/go/Redirect.x?mdfid=282414117 STEP 2 Connect to the SPA400 administration web server. (See "Connecting to...
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... • You need to complete this procedure for each SPA400. Be aware of the two devices, you installed. SPA400 Main Page: Firmware Version NOTE You may need to enter corresponding information on the SPA9000 Voice > Line page and on the SPA400 Setup > Voicemail Server page...8226; You need to configure a SPA9000 line interface for a SPA400 (PSTN or Voice Mail)," on page 60. You have successfully upgraded the firmware. SPA9000 Voice System Administration Guide 108 For voice mail service, additional entries are needed on the SPA400 Setup > SPA9000 Interface page. Administering the...
... • You need to complete this procedure for each SPA400. Be aware of the two devices, you installed. SPA400 Main Page: Firmware Version NOTE You may need to enter corresponding information on the SPA9000 Voice > Line page and on the SPA400 Setup > Voicemail Server page...8226; You need to configure a SPA9000 line interface for a SPA400 (PSTN or Voice Mail)," on page 60. You have successfully upgraded the firmware. SPA9000 Voice System Administration Guide 108 For voice mail service, additional entries are needed on the SPA400 Setup > SPA9000 Interface page. Administering the...
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...the switch. Factory reset the unit. 3. Manual Client Configuration The client stations can also be manually configured with SPA9000-compatible firmware. 2. Upgrade the IP phone with the contents of the parameters have appropriate values, which the SPA9000 is served by the SPA9000. Access the administration web...$PSN.cfg No Look For Config Server Request /cfg/init_$MA.xml Request /cfg/generic.xml To add a new IP phone to the SPA9000, connect the IP phone to the QoS switch to which are either the default values or manually configured values. The following steps: 1. It ...
...the switch. Factory reset the unit. 3. Manual Client Configuration The client stations can also be manually configured with SPA9000-compatible firmware. 2. Upgrade the IP phone with the contents of the parameters have appropriate values, which the SPA9000 is served by the SPA9000. Access the administration web...$PSN.cfg No Look For Config Server Request /cfg/init_$MA.xml Request /cfg/generic.xml To add a new IP phone to the SPA9000, connect the IP phone to the QoS switch to which are either the default values or manually configured values. The following steps: 1. It ...
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... is achieved via a remote profile resync. Remote upgrades are controlled by the ITSP. SYNTAX: http://spa-ip-addr/admin/upgrade?[protocol://][servername[:port]][/firmware-pathname] EXAMPLE: http://192.168.2.217/admin/upgrade?tftp:// 192.168.2.251/spaconf.cfg Both HTTP and TFTP are not supported). ... Enable field on an NTP server or a DATE header supplied by configuring the desired firmware image URL into the SPA9000 via TFTP or HTTP (firmware upgrades using HTTPS are supported for HTTP) • The firmware-pathname is typically the file name of the protocol is used . (69 for TFTP...
... is achieved via a remote profile resync. Remote upgrades are controlled by the ITSP. SYNTAX: http://spa-ip-addr/admin/upgrade?[protocol://][servername[:port]][/firmware-pathname] EXAMPLE: http://192.168.2.217/admin/upgrade?tftp:// 192.168.2.251/spaconf.cfg Both HTTP and TFTP are not supported). ... Enable field on an NTP server or a DATE header supplied by configuring the desired firmware image URL into the SPA9000 via TFTP or HTTP (firmware upgrades using HTTPS are supported for HTTP) • The firmware-pathname is typically the file name of the protocol is used . (69 for TFTP...
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... of the client certificate, which authenticates the SPA9000 for use in the ITSP network For an remote configuration (RC) unit, this field is blank, install firmware version 5.2.5 or higher. if this field indicates whether the unit has been customized or not. SPA9000 NOTE Do not deploy the SPA9000 as a router.... time elapsed since the last reboot of the SPA9000. for example, 25 days and 18:12:36 The connection type: DHCP or Static IP The current IP address assigned to the SPA9000 The current host name assigned to the SPA9000 The network domain name of the SPA9000 The network mask assigned...
... of the client certificate, which authenticates the SPA9000 for use in the ITSP network For an remote configuration (RC) unit, this field is blank, install firmware version 5.2.5 or higher. if this field indicates whether the unit has been customized or not. SPA9000 NOTE Do not deploy the SPA9000 as a router.... time elapsed since the last reboot of the SPA9000. for example, 25 days and 18:12:36 The connection type: DHCP or Static IP The current IP address assigned to the SPA9000 The current host name assigned to the SPA9000 The network domain name of the SPA9000 The network mask assigned...
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... the SPA9000 is ready for up to the FXS port has new voicemail waiting: Yes or No Indicates whether a call back request is blank, install firmware version 5.2.5 or higher. Voice tab > Info page > System Status section Current Time Elapsed Time The current date and time of the client certificate, ...Back Active Last Called Number Last Caller Number Call 1/2 State Call 1/2 Tone Call 1/2 Encoder The readiness of the device that is connected to the corresponding Phone port on the SPA9000 • On: Ready for use • Off: In use in progress: Yes or No Last number called Number of the...
... the SPA9000 is ready for up to the FXS port has new voicemail waiting: Yes or No Indicates whether a call back request is blank, install firmware version 5.2.5 or higher. Voice tab > Info page > System Status section Current Time Elapsed Time The current date and time of the client certificate, ...Back Active Last Called Number Last Caller Number Call 1/2 State Call 1/2 Tone Call 1/2 Encoder The readiness of the device that is connected to the corresponding Phone port on the SPA9000 • On: Ready for use • Off: In use in progress: Yes or No Last number called Number of the...
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... without being challenged by the SPA9000. SPA9000 Field Reference Voice tab B Voice tab > SIP page PBX Phone Parameters section Next Auto User ID Phone Ext Password Phone Upgrade Rule Phone Dial Plan User-id assigned to the next (unprovisioned) client station that the $PN macro is expanded ... (*xx|[3469]11|0|00|[2-9]xxxxxx|1xxx[29]xxxxxxS0|xxxxxxxxxxxx.) This dial plan tells the phone to register without an area code • 1xxx[2-9]xxxxxxS0: Allows any entry of the client requesting the firmware. Default: blank Dial plan for all the client stations. If password is assigned. ...
... without being challenged by the SPA9000. SPA9000 Field Reference Voice tab B Voice tab > SIP page PBX Phone Parameters section Next Auto User ID Phone Ext Password Phone Upgrade Rule Phone Dial Plan User-id assigned to the next (unprovisioned) client station that the $PN macro is expanded ... (*xx|[3469]11|0|00|[2-9]xxxxxx|1xxx[29]xxxxxxS0|xxxxxxxxxxxx.) This dial plan tells the phone to register without an area code • 1xxx[2-9]xxxxxxS0: Allows any entry of the client requesting the firmware. Default: blank Dial plan for all the client stations. If password is assigned. ...
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... parameter that is not fixed. This allows the SPA9000 to use 3.1.6(KS) or later. for SPA-841, use a dynamically-assigned IP address that is served to the phones when they request the init_$MA.xml file from the SPA9000 on initial power-up. ITSP can obtain it from the SPA9000...the query with a SPA932 console, enable CTI to support busy lamp field (B LF). If this parameter is a special hostname. NOTE If you have a compatible firmware that understands that the phones have a SPA962 with its IP address in this option is yes, the SPA9000 uses the hostname LVS_PROXY instead of new...
... parameter that is not fixed. This allows the SPA9000 to use 3.1.6(KS) or later. for SPA-841, use a dynamically-assigned IP address that is served to the phones when they request the init_$MA.xml file from the SPA9000 on initial power-up. ITSP can obtain it from the SPA9000...the query with a SPA932 console, enable CTI to support busy lamp field (B LF). If this parameter is a special hostname. NOTE If you have a compatible firmware that understands that the phones have a SPA962 with its IP address in this option is yes, the SPA9000 uses the hostname LVS_PROXY instead of new...
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... the following pages within the Administration module: • "Management," on page 270 • "Factory Default," on page 270 • "USB Setting," on page 271 • "Firmware Upgrade," on page 271 • "Reboot," on page 271 Administration tab> Management Local Access Gateway Username Gateway Password Re-enter to Confirm The user name...
... the following pages within the Administration module: • "Management," on page 270 • "Factory Default," on page 270 • "USB Setting," on page 271 • "Firmware Upgrade," on page 271 • "Reboot," on page 271 Administration tab> Management Local Access Gateway Username Gateway Password Re-enter to Confirm The user name...
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... system mounted and available) or unmount Erases the voice mail messages that are stored on the USB Administration tab> Firmware Upgrade File Path Browse Upgrade Administration tab> Reboot The file path to the firmware file that you want to install, as selected by using the Browse button Allows you to select... a firmware file on your PC, and populates the File Path field Starts the Firmware upgrade, using the file that is specified in the File Path field Restart System Restarts the SPA400 NOTE All SPA400 ...
... system mounted and available) or unmount Erases the voice mail messages that are stored on the USB Administration tab> Firmware Upgrade File Path Browse Upgrade Administration tab> Reboot The file path to the firmware file that you want to install, as selected by using the Browse button Allows you to select... a firmware file on your PC, and populates the File Path field Starts the Firmware upgrade, using the file that is specified in the File Path field Restart System Restarts the SPA400 NOTE All SPA400 ...