Cisco SPA9000 Voice System Administration Guide
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... Internetwork Expert logo, Cisco IOS, Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Cisco Unity, Collaboration Without Limitation, EtherFast, EtherSwitch, Event Center, Fast Step, Follow Me Browsing, FormShare, GigaDrive, HomeLink, Internet Quotient, IOS, iPhone, iQuick Study, IronPort, the IronPort logo, LightStream, Linksys, MediaTone, MeetingPlace, MeetingPlace Chime Sound, MGX, Networkers, Networking Academy, Network Registrar, PCNow...
Cisco SPA9000 Voice System Administration Guide
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...you begin to use this guide and other resources that an administrator performs to the following audience: • Service providers offering services using Cisco SPA products • VARs and resellers who need configuration references for the following topics: • "Purpose," on page ix • ... is intended to help VARs and Service Providers to configure the SPA9000 Voice System, which typically consists of a SPA9000 IP PBX, one or more SPA900 Series IP phones, and the optional SPA400 PSTN gateway and voice mail server. Before you . See "Related Documentation" in PDF Files...
...you begin to use this guide and other resources that an administrator performs to the following audience: • Service providers offering services using Cisco SPA products • VARs and resellers who need configuration references for the following topics: • "Purpose," on page ix • ... is intended to help VARs and Service Providers to configure the SPA9000 Voice System, which typically consists of a SPA9000 IP PBX, one or more SPA900 Series IP phones, and the optional SPA400 PSTN gateway and voice mail server. Before you . See "Related Documentation" in PDF Files...
Cisco SPA9000 Voice System Administration Guide
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... and choosing Support. Firmware This guide describes the features that are available in the Software Search box: http://tools.cisco.com/support/downloads Product SPA9000 SPA400 SPA901 SPA921/SPA941 SPA922/942 SPA962 WIP310 Firmware Version 6.1.5 1.1.2.2 5.1.5 5.1.8 6.1.3 6.1.3 5.0.8 SPA9000 Voice System Administration Guide x Or visit the following URL and enter the model number in the...
... and choosing Support. Firmware This guide describes the features that are available in the Software Search box: http://tools.cisco.com/support/downloads Product SPA9000 SPA400 SPA901 SPA921/SPA941 SPA922/942 SPA962 WIP310 Firmware Version 6.1.5 1.1.2.2 5.1.5 5.1.8 6.1.3 6.1.3 5.0.8 SPA9000 Voice System Administration Guide x Or visit the following URL and enter the model number in the...
Cisco SPA9000 Voice System Administration Guide
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Each SPA400 occupies one of the Cisco SPA900 Series SIP IP Phones, as well as the Cisco WIP310 Wireless IP Phone. NOTE This guide explains how to configure the SPA9000 and the SPA400 to receive and playback voice mail messages. SPA400 SIP-... connectivity between the PSTN and the local client stations that are possible. For more information about the phones, see the SPA9x2 Phone Administration Guide, the SPA9x2 Phone User Guide, and the Cisco Wireless-G IP Phone User Guide. Deployment Scenarios The SPA9000 Voice System can be connected to the SPA9000. Various deployment scenarios...
Each SPA400 occupies one of the Cisco SPA900 Series SIP IP Phones, as well as the Cisco WIP310 Wireless IP Phone. NOTE This guide explains how to configure the SPA9000 and the SPA400 to receive and playback voice mail messages. SPA400 SIP-... connectivity between the PSTN and the local client stations that are possible. For more information about the phones, see the SPA9x2 Phone Administration Guide, the SPA9x2 Phone User Guide, and the Cisco Wireless-G IP Phone User Guide. Deployment Scenarios The SPA9000 Voice System can be connected to the SPA9000. Various deployment scenarios...
Cisco SPA9000 Voice System Administration Guide
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... features, and to set up the essential calling features. After you use this administration guide. Getting Started Initial Installation, and Configuration 1 Initial Installation, and Configuration Cisco strongly recommends that you complete the procedures in the installation guide, the users can make and receive calls. By following the instructions in the installation...
... features, and to set up the essential calling features. After you use this administration guide. Getting Started Initial Installation, and Configuration 1 Initial Installation, and Configuration Cisco strongly recommends that you complete the procedures in the installation guide, the users can make and receive calls. By following the instructions in the installation...
Cisco SPA9000 Voice System Administration Guide
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STEP 3 In the next window that appears, enter the IP address of the SPA9000 Upgrading Firmware for the SPA9000 2 Upgrading Firmware for the SPA9000 As needed, you can download new firmware and then install it ... System Administration Guide 25 When the Firmware Upgrade Warning window appears, click Continue. STEP 1 Download the latest SPA9000 firmware from the following URL: http://tools.cisco.com/support/downloads/go/Redirect.x?mdfid=282414116 STEP 2 Extract the Zip file, and then run the executable file to upgrade the firmware. Basic Administration of...
STEP 3 In the next window that appears, enter the IP address of the SPA9000 Upgrading Firmware for the SPA9000 2 Upgrading Firmware for the SPA9000 As needed, you can download new firmware and then install it ... System Administration Guide 25 When the Firmware Upgrade Warning window appears, click Continue. STEP 1 Download the latest SPA9000 firmware from the following URL: http://tools.cisco.com/support/downloads/go/Redirect.x?mdfid=282414116 STEP 2 Extract the Zip file, and then run the executable file to upgrade the firmware. Basic Administration of...
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... about system activity (no SIP messages). • Debug Server: Enter the server IP address and port to the SPA9000 Administration Web Server," on the line interface. • Debug Level: Choose 3 to Cisco Partner Central, Voice & Conferencing page, Technical Resources section. STEP 4 Click Voice tab...Devices by enabling system logging on page 27). STEP 3 In the Miscellaneous Settings section, enter the following URL: /www.cisco.com/web/partners/sell/smb/products/ voice_and_conferencing.html#~vc_technical_resources NOTE As a best practice, enable logging only when needed, and disable...
... about system activity (no SIP messages). • Debug Server: Enter the server IP address and port to the SPA9000 Administration Web Server," on the line interface. • Debug Level: Choose 3 to Cisco Partner Central, Voice & Conferencing page, Technical Resources section. STEP 4 Click Voice tab...Devices by enabling system logging on page 27). STEP 3 In the Miscellaneous Settings section, enter the following URL: /www.cisco.com/web/partners/sell/smb/products/ voice_and_conferencing.html#~vc_technical_resources NOTE As a best practice, enable logging only when needed, and disable...
Cisco SPA9000 Voice System Administration Guide
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Configuring Phone Lines and Calling Routing Behavior Configuring Line Interfaces on the SPA9000 4 ...SPA400 should reserve one SPA400 exclusively for ITSP Service STEP 1 Start Internet Explorer, and then enter the IP address of the SPA9000. Click Admin Login and then click Advanced. If more than two PSTN lines connected...STEP 2 Click Voice tab > Line N, where N represents the line interface number. Use the following URL: www.cisco.com/web/partners/sell/smb/products/ voice_and_conferencing.html#~vc_technical_resources This section includes the following types of voice mail playback and...
Configuring Phone Lines and Calling Routing Behavior Configuring Line Interfaces on the SPA9000 4 ...SPA400 should reserve one SPA400 exclusively for ITSP Service STEP 1 Start Internet Explorer, and then enter the IP address of the SPA9000. Click Admin Login and then click Advanced. If more than two PSTN lines connected...STEP 2 Click Voice tab > Line N, where N represents the line interface number. Use the following URL: www.cisco.com/web/partners/sell/smb/products/ voice_and_conferencing.html#~vc_technical_resources This section includes the following types of voice mail playback and...
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Configuring Phone Lines and Calling Routing Behavior Configuring Line Interfaces on the SPA9000 4 Bandwidth Requirements and Call Capacity The available connection bandwidth determines the maximum number of ... calls that the system can support with the appropriate audio quality. In general it is determined by the upstream bandwidth. Before installing and configuring the Cisco SPA components, use no more than 75% of simultaneous VoIP connections that the system can support. For asymmetric connections, such as ADSL, the maximum number...
Configuring Phone Lines and Calling Routing Behavior Configuring Line Interfaces on the SPA9000 4 Bandwidth Requirements and Call Capacity The available connection bandwidth determines the maximum number of ... calls that the system can support with the appropriate audio quality. In general it is determined by the upstream bandwidth. Before installing and configuring the Cisco SPA components, use no more than 75% of simultaneous VoIP connections that the system can support. For asymmetric connections, such as ADSL, the maximum number...
Cisco SPA9000 Voice System Administration Guide
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...SPA9xx Telephone Configuration > Ext: Shared Line Appearance c. Ext n, depending on the selected station: a. NOTE As a general practice, Cisco recommends that you always reserve Extension 1 on the phone display and in the Corporate Directory. Scroll down to configure: a. STEP 2 Choose the client station that you want to the ...and Calling Routing Behavior Managing Inbound Calls with Shared Line Appearances 4 STEP 1 Start Internet Explorer, and then enter the IP address of client stations. Click the PBX Status link near the top right corner or lower left corner of the ...
...SPA9xx Telephone Configuration > Ext: Shared Line Appearance c. Ext n, depending on the selected station: a. NOTE As a general practice, Cisco recommends that you always reserve Extension 1 on the phone display and in the Corporate Directory. Scroll down to configure: a. STEP 2 Choose the client station that you want to the ...and Calling Routing Behavior Managing Inbound Calls with Shared Line Appearances 4 STEP 1 Start Internet Explorer, and then enter the IP address of client stations. Click the PBX Status link near the top right corner or lower left corner of the ...
Cisco SPA9000 Voice System Administration Guide
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....) STEP 3 Click Administration tab > Firmware Upgrade. Go to your Desktop, and click Open. STEP 1 Download the latest SPA400 firmware from the following URL: http://tools.cisco.com/support/downloads/go/Redirect.x?mdfid=282414117 STEP 2 Connect to the SPA400 administration web server. (See "Connecting to re-register with SPA400). When the Reboot...
....) STEP 3 Click Administration tab > Firmware Upgrade. Go to your Desktop, and click Open. STEP 1 Download the latest SPA400 firmware from the following URL: http://tools.cisco.com/support/downloads/go/Redirect.x?mdfid=282414117 STEP 2 Connect to the SPA400 administration web server. (See "Connecting to re-register with SPA400). When the Reboot...
Cisco SPA9000 Voice System Administration Guide
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...page103.) STEP 2 Click Event Logs tab. The syslog messages can download the Syslog Server for the SPA400. Use the following URL: www.cisco.com/web/partners/sell/smb/products/ voice_and_conferencing.html#~vc_technical_resources STEP 1 Connect to the SPA400 administration web server. (See "Connecting to the SPA400 ... Service Enabling Debugging on the SPA400 5 Enabling Debugging on the SPA400 If you are investigating issues, you want to collect. Enter the IP address of information that is on the Voice > System page, in the same directory as the slogsrv.exe syslog server application. STEP...
...page103.) STEP 2 Click Event Logs tab. The syslog messages can download the Syslog Server for the SPA400. Use the following URL: www.cisco.com/web/partners/sell/smb/products/ voice_and_conferencing.html#~vc_technical_resources STEP 1 Connect to the SPA400 administration web server. (See "Connecting to the SPA400 ... Service Enabling Debugging on the SPA400 5 Enabling Debugging on the SPA400 If you are investigating issues, you want to collect. Enter the IP address of information that is on the Voice > System page, in the same directory as the slogsrv.exe syslog server application. STEP...
Cisco SPA9000 Voice System Administration Guide
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Start Internet Explorer, and then enter the IP address of the page. b. Scroll down to download the files from Cisco Partner Central, Voice & Conferencing page, Technical Resources section, using the following tasks: a. SYNTAX: serv=scheme://server_addr[:port]/root_path;[p1... closed and prompts for an extension number. STEP 1 Download the SPA9000 Auto Attendant prompts from the server, complete the following URL: www.cisco.com/web/partners/sell/smb/products/ voice_and_conferencing.html#~vc_technical_resources STEP 2 Store the downloaded files on a TFTP/HTTP/HTTPS server. STEP 3 To...
Start Internet Explorer, and then enter the IP address of the page. b. Scroll down to download the files from Cisco Partner Central, Voice & Conferencing page, Technical Resources section, using the following tasks: a. SYNTAX: serv=scheme://server_addr[:port]/root_path;[p1... closed and prompts for an extension number. STEP 1 Download the SPA9000 Auto Attendant prompts from the server, complete the following URL: www.cisco.com/web/partners/sell/smb/products/ voice_and_conferencing.html#~vc_technical_resources STEP 2 Store the downloaded files on a TFTP/HTTP/HTTPS server. STEP 3 To...
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...toolbar. The USB drive contains the spa400vm folder. SPA9000 Voice System Administration Guide 160 b. STEP 1 Download the necessary language files from Cisco Partner Central, Voice & Conferencing page, Technical Resources section, using Windows Explorer, and then click OK. STEP 3 To move the ...files to view files using the following URL: www.cisco.com/web/partners/sell/smb/products/ voice_and_conferencing.html#~vc_technical_resources STEP 2 To extract the files, complete the following tasks: a. Power off ...
...toolbar. The USB drive contains the spa400vm folder. SPA9000 Voice System Administration Guide 160 b. STEP 1 Download the necessary language files from Cisco Partner Central, Voice & Conferencing page, Technical Resources section, using Windows Explorer, and then click OK. STEP 3 To move the ...files to view files using the following URL: www.cisco.com/web/partners/sell/smb/products/ voice_and_conferencing.html#~vc_technical_resources STEP 2 To extract the files, complete the following tasks: a. Power off ...
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...warranty User License Agreement SPA9000 Voice System Administration Guide 275 Cisco Community Central > Small Business Support Community www.myciscocommunity.com/community/ smallbizsupport/voiceandconferencing/voice Phone Support www.cisco.com/en/US/support/ tsd_cisco_small_business_support_center_contacts.html Warranty and End-... web browsers do not require it. Resource Location Technical Documentation www.cisco.com/en/US/products/ps10030/ tsd_products_support_series_home.html Firmware Downloads Go to tools.cisco.com/support/downloads, and enter the model number in the Software ...
...warranty User License Agreement SPA9000 Voice System Administration Guide 275 Cisco Community Central > Small Business Support Community www.myciscocommunity.com/community/ smallbizsupport/voiceandconferencing/voice Phone Support www.cisco.com/en/US/support/ tsd_cisco_small_business_support_center_contacts.html Warranty and End-... web browsers do not require it. Resource Location Technical Documentation www.cisco.com/en/US/products/ps10030/ tsd_products_support_series_home.html Firmware Downloads Go to tools.cisco.com/support/downloads, and enter the model number in the Software ...
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....cisco.com/go/osln Regulatory Compliance and Safety Information www.cisco.com/en/US/products/ps10030/ tsd_products_support_series_home.html Cisco Partner Central (Login Required) www.cisco.com/web/partners/sell/smb Cisco Small Business Home www.cisco.com/smb Related Documentation The following URL: www.cisco.com...Using the Setup Wizard Installation, configuration and maintenance of the Cisco SPA900 Voice System Setup Wizard. These documents and more are available at the following table describes the various documents that Cisco provides to help you to install, configure, and manage...
....cisco.com/go/osln Regulatory Compliance and Safety Information www.cisco.com/en/US/products/ps10030/ tsd_products_support_series_home.html Cisco Partner Central (Login Required) www.cisco.com/web/partners/sell/smb Cisco Small Business Home www.cisco.com/smb Related Documentation The following URL: www.cisco.com...Using the Setup Wizard Installation, configuration and maintenance of the Cisco SPA900 Voice System Setup Wizard. These documents and more are available at the following table describes the various documents that Cisco provides to help you to install, configure, and manage...
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... ITSP, PSTN, and ISDN services • SPA9000, SPA400, SPA900 series phones • Configuration and management of SPA9x2 series IP phones • Deployment options with or without the SPA9000 IP PBX • SPA9x2 series IP phones • Phone setup • Phone features • SPA9x2 series IP phones • Administration and use of Cisco Small Business ATAs • PAP2T, SPA2102, SPA3102, SPA8000, WRP400...
... ITSP, PSTN, and ISDN services • SPA9000, SPA400, SPA900 series phones • Configuration and management of SPA9x2 series IP phones • Deployment options with or without the SPA9000 IP PBX • SPA9x2 series IP phones • Phone setup • Phone features • SPA9x2 series IP phones • Administration and use of Cisco Small Business ATAs • PAP2T, SPA2102, SPA3102, SPA8000, WRP400...
Cisco Small Business IP Phone SPA9XX User Guide
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USER GUIDE Cisco Small Business IP Phone Model SPA92X, SPA94X, and SPA962
USER GUIDE Cisco Small Business IP Phone Model SPA92X, SPA94X, and SPA962
Cisco Small Business IP Phone SPA9XX User Guide
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... 6 Overview of the Cisco SPA9000 Voice System IP Phones 6 SPA921/922 IP Phone 8 SPA941/942 IP Phone 9 SPA962 IP Phone 10 SPA932 Attendant Console 11 Caring for Your Phone 11 Chapter 2: Installing Your Phone 12 Before You Begin 13 Connecting the Handset 13 (Optional) Attaching the Desk Stand 15 (Optional) Mounting the Phone to the Wall 15 Connecting Your Phone's Power 19 Connecting Your...
... 6 Overview of the Cisco SPA9000 Voice System IP Phones 6 SPA921/922 IP Phone 8 SPA941/942 IP Phone 9 SPA962 IP Phone 10 SPA932 Attendant Console 11 Caring for Your Phone 11 Chapter 2: Installing Your Phone 12 Before You Begin 13 Connecting the Handset 13 (Optional) Attaching the Desk Stand 15 (Optional) Mounting the Phone to the Wall 15 Connecting Your Phone's Power 19 Connecting Your...
Cisco Small Business IP Phone SPA9XX User Guide
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...Speakerphone 38 Using Headsets 38 Connecting the Headset 38 Using the Headset with Your IP Phone 39 Switching Between the Handset/Headset/Speakerphone During a Call 39 Sending Audio to the Phone Speaker 39 Choosing Your Preferred Audio Device 40 Adjusting Call Volume and Muting 40...a Single Number 46 Forwarding Calls When Your Phone is Busy 46 Forwarding Calls When You Don't Answer the Phone 47 Delaying Call Forwarding When You Don't Answer the Phone 47 Stopping Call Forwarding 47 Changing the Call Forwarding Delay 48 Cisco Small Business IP Phone SPA9XX User Guide 2
...Speakerphone 38 Using Headsets 38 Connecting the Headset 38 Using the Headset with Your IP Phone 39 Switching Between the Handset/Headset/Speakerphone During a Call 39 Sending Audio to the Phone Speaker 39 Choosing Your Preferred Audio Device 40 Adjusting Call Volume and Muting 40...a Single Number 46 Forwarding Calls When Your Phone is Busy 46 Forwarding Calls When You Don't Answer the Phone 47 Delaying Call Forwarding When You Don't Answer the Phone 47 Stopping Call Forwarding 47 Changing the Call Forwarding Delay 48 Cisco Small Business IP Phone SPA9XX User Guide 2