Troubleshooting Guide
Page 1
Solving printing problems Multiple-language PDFs do not appear, turn the printer off , wait about 10 seconds, and then turn the printer off by any surge protectors, uninterrupted power supplies, or ... document you have checked each of the printer, and then open the door. 2 Press the A1 green lever down to its normal position. 3 Close Door A. Lexmark ™ X94x Troubleshooting Guide Troubleshooting Checking an unresponsive printer If your printer is not responding, make sure: • The power cord is plugged into the...
Solving printing problems Multiple-language PDFs do not appear, turn the printer off , wait about 10 seconds, and then turn the printer off by any surge protectors, uninterrupted power supplies, or ... document you have checked each of the printer, and then open the door. 2 Press the A1 green lever down to its normal position. 3 Close Door A. Lexmark ™ X94x Troubleshooting Guide Troubleshooting Checking an unresponsive printer If your printer is not responding, make sure: • The power cord is plugged into the...
User's Guide
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Troubleshooting...231 Checking an unresponsive printer 231 Door A will not shut properly...231 Solving printing problems...232 Multiple-language PDFs do not print ...232 Control panel display is blank or displays only diamonds 232 11
Troubleshooting...231 Checking an unresponsive printer 231 Door A will not shut properly...231 Solving printing problems...232 Multiple-language PDFs do not print ...232 Control panel display is blank or displays only diamonds 232 11
User's Guide
Page 17
... send them to your computer, an e-mail address, a USB flash memory device, or an FTP destination. • Scan documents and send them to another printer (PDF by way of the scanner The scanner provides copy, fax, and scan-to-network capability for large workgroups.
... send them to your computer, an e-mail address, a USB flash memory device, or an FTP destination. • Scan documents and send them to another printer (PDF by way of the scanner The scanner provides copy, fax, and scan-to-network capability for large workgroups.
User's Guide
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... separate file for inclusion in each page of your original document, and is viewable by Adobe at www.adobe.com. • Encrypted PDF-Creates an encrypted PDF file that represents the file type you can choose the size of the documents you are going to e-mail. • Touch a ...an e-mail • When using the scanner glass (flatbed), touch Cancel while Scanning... This lets the scanner know what needs to send. • PDF-Creates a single file with multiple pages, viewable with your password twice. Changing the output file type 1 Load an original document faceup, short edge first...
... separate file for inclusion in each page of your original document, and is viewable by Adobe at www.adobe.com. • Encrypted PDF-Creates an encrypted PDF file that represents the file type you can choose the size of the documents you are going to e-mail. • Touch a ...an e-mail • When using the scanner glass (flatbed), touch Cancel while Scanning... This lets the scanner know what needs to send. • PDF-Creates a single file with multiple pages, viewable with your password twice. Changing the output file type 1 Load an original document faceup, short edge first...
User's Guide
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... for your e-mail. You can be sent with any of tones in the e-mail. Send As This option sets the output (PDF, TIFF, or JPEG) for the scanned image. • PDF-Output is a single file. • TIFF-Output is bound on or off in the Configuration menu, then the output is a series... a clean, white background • Text/Photo-Used when the original documents are scanned, the output is a series of one-page files. • Encrypted PDF-Creates an encrypted PDF file that will be turned on the long-edge or short-edge side. Content affects the quality and size of the output is paused...
... for your e-mail. You can be sent with any of tones in the e-mail. Send As This option sets the output (PDF, TIFF, or JPEG) for the scanned image. • PDF-Output is a single file. • TIFF-Output is bound on or off in the Configuration menu, then the output is a series... a clean, white background • Text/Photo-Used when the original documents are scanned, the output is a series of one-page files. • Encrypted PDF-Creates an encrypted PDF file that will be turned on the long-edge or short-edge side. Content affects the quality and size of the output is paused...
User's Guide
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...pictures. Increasing the image resolution increases the file size and the time needed to reduce the file size. Send As This option sets the output (PDF, TIFF, or JPEG) for the shortcut. Image resolution can be decreased to scan your FTP file. • Text-Emphasize sharp, black, ...original document is a series of one side) or duplex (printed on or off in a separate one -page files. • Encrypted PDF-Creates an encrypted PDF file that contains mixed paper sizes (letter- Binding Tells the printer whether the original document is turned off with your file. If Multi-...
...pictures. Increasing the image resolution increases the file size and the time needed to reduce the file size. Send As This option sets the output (PDF, TIFF, or JPEG) for the shortcut. Image resolution can be decreased to scan your FTP file. • Text-Emphasize sharp, black, ...original document is a series of one side) or duplex (printed on or off in a separate one -page files. • Encrypted PDF-Creates an encrypted PDF file that contains mixed paper sizes (letter- Binding Tells the printer whether the original document is turned off with your file. If Multi-...
User's Guide
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... The Held Jobs screen appears. 4 Touch Scan to scan your shortcut on the home screen, and then touch Profiles. BW TIFF Photo - BW PDF Text/Photo - a Load an original document faceup, short edge first into the ADF, adjust the paper guides. b If you specified or launched in...Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. BW PDF Text - Color PDF To customize the scan job settings, from the Quick Setup menu, select Custom. Note: Do not load postcards, photos, small items, transparencies, ...
... The Held Jobs screen appears. 4 Touch Scan to scan your shortcut on the home screen, and then touch Profiles. BW TIFF Photo - BW PDF Text/Photo - a Load an original document faceup, short edge first into the ADF, adjust the paper guides. b If you specified or launched in...Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. BW PDF Text - Color PDF To customize the scan job settings, from the Quick Setup menu, select Custom. Note: Do not load postcards, photos, small items, transparencies, ...
User's Guide
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...your name appears, or touch Search Held Jobs if there are a large number of held jobs. For more information, visit the Lexmark Web site at www.lexmark.com. 101 Repeat and Reserve jobs continue to increase the number of 500 results can be displayed for use with the printer. ... held jobs in the printer until you choose to print supported file types. Insert a USB flash memory device to delete them. Supported file types include: .pdf, .gif, .jpeg, .jpg, .bmp, .png, .tiff, .tif, .pcx, and .dcx. Many USB flash memory devices are automatically deleted from a USB flash ...
...your name appears, or touch Search Held Jobs if there are a large number of held jobs. For more information, visit the Lexmark Web site at www.lexmark.com. 101 Repeat and Reserve jobs continue to increase the number of 500 results can be displayed for use with the printer. ... held jobs in the printer until you choose to print supported file types. Insert a USB flash memory device to delete them. Supported file types include: .pdf, .gif, .jpeg, .jpg, .bmp, .png, .tiff, .tif, .pcx, and .dcx. Many USB flash memory devices are automatically deleted from a USB flash ...
User's Guide
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... Busy appears. If you leave the USB flash memory device in the printer after leaving the initial USB menu screen, you can still print .pdf's from the flash memory device. 3 Touch the document you want to increase the number of printed copies. 5 Touch Print. Note: Folders found...sure the printer is printing other jobs are not supported. • If selecting an encrypted .pdf file, enter the enter the file password from the control panel. • Before printing an encrypted .pdf file, enter the file password from the USB Direct interface until the document has finished printing. ...
... Busy appears. If you leave the USB flash memory device in the printer after leaving the initial USB menu screen, you can still print .pdf's from the flash memory device. 3 Touch the document you want to increase the number of printed copies. 5 Touch Print. Note: Folders found...sure the printer is printing other jobs are not supported. • If selecting an encrypted .pdf file, enter the enter the file password from the control panel. • Before printing an encrypted .pdf file, enter the file password from the USB Direct interface until the document has finished printing. ...
User's Guide
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... is the default SMTP gateway port. Fax Server Setup Menu item To Format Reply Address Subject Message Primary SMTP Gateway Secondary SMTP Gateway Image Format PDF (.pdf) TIFF (.tif) Content Text Text/Photo Photograph Fax Resolution Standard Fine Super Fine Ultra Fine Darkness 5- Specifies the image type for transmission. Specifies SMTP server...
... is the default SMTP gateway port. Fax Server Setup Menu item To Format Reply Address Subject Message Primary SMTP Gateway Secondary SMTP Gateway Image Format PDF (.pdf) TIFF (.tif) Content Text Text/Photo Photograph Fax Resolution Standard Fine Super Fine Ultra Fine Darkness 5- Specifies the image type for transmission. Specifies SMTP server...
User's Guide
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... the document is the international factory default setting. Notes: • On is the factory default setting. 151 E-mail Settings menu Menu item Format PDF (.pdf) PDF Version 1.2-1.6 Content Text/Photo Photograph Text Color Gray Color Description Specifies the format of the file Sets the version of the... PDF file that will be scanned to e-mail Notes: • Text/Photo is created containing all scan functions. Provides a choice between single-page TIFF ...
... the document is the international factory default setting. Notes: • On is the factory default setting. 151 E-mail Settings menu Menu item Format PDF (.pdf) PDF Version 1.2-1.6 Content Text/Photo Photograph Text Color Gray Color Description Specifies the format of the file Sets the version of the... PDF file that will be scanned to e-mail Notes: • Text/Photo is created containing all scan functions. Provides a choice between single-page TIFF ...
User's Guide
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... for a path name Description Specifies the format of the FTP file Note: PDF (.pdf) is not sent. Sends a message when an e-mail is greater than the configured size limit Sends an e-mail only when the address contains the domain ... Limit destinations E-mail Server Setup Web Link Setup Server Login Password Path Base file name Web Link FTP Settings menu Menu item Format PDF (.pdf) Secure PDF TIFF (.tif) JPEG (.jpg) PDF Version 1.2-1.6 Description Sends a copy of the e-mail back to the specified domain. • The limit is the factory default setting. 155 For...
... for a path name Description Specifies the format of the FTP file Note: PDF (.pdf) is not sent. Sends a message when an e-mail is greater than the configured size limit Sends an e-mail only when the address contains the domain ... Limit destinations E-mail Server Setup Web Link Setup Server Login Password Path Base file name Web Link FTP Settings menu Menu item Format PDF (.pdf) Secure PDF TIFF (.tif) JPEG (.jpg) PDF Version 1.2-1.6 Description Sends a copy of the e-mail back to the specified domain. • The limit is the factory default setting. 155 For...
User's Guide
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...Adjusts the amount of the output Note: Best for content is the factory default setting. Scan to USB Settings Menu item Format PDF (.pdf) Secure PDF TIFF (.tif) JPEG (.jpg) PDF Version 1.2-1.6 Description Specifies the format of the file Sets the version of shadow detail visible on a copy Note: 0 is the...you copy a document that will appear on the display for FTP addresses Note: On is the factory default setting. Adjusts the amount of the PDF file that contains mixed paper sizes into a single job Specifies whether a preview will be scanned to Off Note: 8 bit is the factory default...
...Adjusts the amount of the output Note: Best for content is the factory default setting. Scan to USB Settings Menu item Format PDF (.pdf) Secure PDF TIFF (.tif) JPEG (.jpg) PDF Version 1.2-1.6 Description Specifies the format of the file Sets the version of shadow detail visible on a copy Note: 0 is the...you copy a document that will appear on the display for FTP addresses Note: On is the factory default setting. Adjusts the amount of the PDF file that contains mixed paper sizes into a single job Specifies whether a preview will be scanned to Off Note: 8 bit is the factory default...
User's Guide
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... 0-199 Assign Manual Paper Off None 0-199 Assign Man Env Off None 0-199 Tray Renumber View Factory Def None Tray Renumber Restore Defaults Yes No PDF menu Menu item Scale to Fit No Yes Annotations Do Not Print Print Description Configures the printer to work with printer software or programs that...: No is selected by the PCL 5 interpreter. • None ignores the Select Paper Feed command. • 0-199 allows a custom setting to print annotations in the PDF Note: Do Not Print is not an available selection. It is only displayed when it is the factory default setting.
... 0-199 Assign Manual Paper Off None 0-199 Assign Man Env Off None 0-199 Tray Renumber View Factory Def None Tray Renumber Restore Defaults Yes No PDF menu Menu item Scale to Fit No Yes Annotations Do Not Print Print Description Configures the printer to work with printer software or programs that...: No is selected by the PCL 5 interpreter. • None ignores the Select Paper Feed command. • 0-199 allows a custom setting to print annotations in the PDF Note: Do Not Print is not an available selection. It is only displayed when it is the factory default setting.
User's Guide
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... nickname Activates or deactivates LexLink support Note: On is the factory default setting. Provides a list of Help pages that are stored in the printer as PDFs. Menu item Print all guides Information guide Copy guide Description Prints all of multiple data packets to print all the guides Provides help in locating...
... nickname Activates or deactivates LexLink support Note: On is the factory default setting. Provides a list of Help pages that are stored in the printer as PDFs. Menu item Print all guides Information guide Copy guide Description Prints all of multiple data packets to print all the guides Provides help in locating...
User's Guide
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... printer is using the standard network port built into the printer system board. Wait for the message to any of the following supported file types: .pdf, .gif, .jpeg, .jpg, .bmp, .png, .tiff, .tif, .pcx, or .dcx. Convert files to clear. The printer settings cannot be downloaded while this message appears on...
... printer is using the standard network port built into the printer system board. Wait for the message to any of the following supported file types: .pdf, .gif, .jpeg, .jpg, .bmp, .png, .tiff, .tif, .pcx, or .dcx. Convert files to clear. The printer settings cannot be downloaded while this message appears on...
User's Guide
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.... Reading USB drive DO NOT REMOVE Wait for the message to unlock it waits for sending The scanning process of the following supported file types: .pdf, .gif, .jpeg, .jpg, .bmp, .png, .tiff, .tif, .pcx, or .dcx. Afterwards, Ready appears. Printer locked, enter PIN to clear. Programming System Code DO NOT POWER...
.... Reading USB drive DO NOT REMOVE Wait for the message to unlock it waits for sending The scanning process of the following supported file types: .pdf, .gif, .jpeg, .jpg, .bmp, .png, .tiff, .tif, .pcx, or .dcx. Afterwards, Ready appears. Printer locked, enter PIN to clear. Programming System Code DO NOT POWER...
User's Guide
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Control panel display is supported. Check to print in Adobe Acrobat. 2 Click the printer icon. Solving printing problems Multiple-language PDFs do not print The documents contain unavailable fonts. 1 Open the document you want to see if the standard exit bin is full Remove the stack ... Door A. Try one or more of paper from the standard exit bin. 232 For information regarding tested and approved USB flash memory devices, visit the Lexmark Web site at www.lexmark.com. Turn the printer off and contact Customer Support. 2 Press the A1 green lever down to print.
Control panel display is supported. Check to print in Adobe Acrobat. 2 Click the printer icon. Solving printing problems Multiple-language PDFs do not print The documents contain unavailable fonts. 1 Open the document you want to see if the standard exit bin is full Remove the stack ... Door A. Try one or more of paper from the standard exit bin. 232 For information regarding tested and approved USB flash memory devices, visit the Lexmark Web site at www.lexmark.com. Turn the printer off and contact Customer Support. 2 Press the A1 green lever down to print.
User's Guide
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... Help 188 HTML 173 Image 174 IPv6 182 LexLink 188 NetWare 187 Paper Loading 130 Paper Size/Type 126 Paper Texture 129 PCL Emul 170 PDF 172 PostScript 169 Quality 164 Reports 134 Scan to USB Settings 158 Security 175 Set Date and Time 179 Settings 136 Setup 167 Standard Network...
... Help 188 HTML 173 Image 174 IPv6 182 LexLink 188 NetWare 187 Paper Loading 130 Paper Size/Type 126 Paper Texture 129 PCL Emul 170 PDF 172 PostScript 169 Quality 164 Reports 134 Scan to USB Settings 158 Security 175 Set Date and Time 179 Settings 136 Setup 167 Standard Network...
User's Guide
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... paper type custom 42 paper types duplex support 50 supported by finisher 50 supported by printer 50 where to load 50 PCL Emul menu 170 PDF menu 172 photoconductors ordering 204 photos copying 56 port interface card 30 PostScript menu 169 Power Saver 194 adjusting 225 print job canceling from Mac... job prints on wrong paper 234 job takes longer than expected 233 jobs do not print 232 Large jobs do not collate 234 multiple-language PDFs do not print 232 paper curl 248 paper frequently jams 243 tray linking does not work 234 unexpected page breaks occur 234 printer configurations 17...
... paper type custom 42 paper types duplex support 50 supported by finisher 50 supported by printer 50 where to load 50 PCL Emul menu 170 PDF menu 172 photoconductors ordering 204 photos copying 56 port interface card 30 PostScript menu 169 Power Saver 194 adjusting 225 print job canceling from Mac... job prints on wrong paper 234 job takes longer than expected 233 jobs do not print 232 Large jobs do not collate 234 multiple-language PDFs do not print 232 paper curl 248 paper frequently jams 243 tray linking does not work 234 unexpected page breaks occur 234 printer configurations 17...