Clearing Jams Guide
Page 2
CAUTION-HOT SURFACE: The inside of the printer might be covered with unfused toner which can stain garments and skin. 6 Remove the jammed paper. 3 Push the release latch, and then open the rear door and remove the paper from a ...
CAUTION-HOT SURFACE: The inside of the printer might be covered with unfused toner which can stain garments and skin. 6 Remove the jammed paper. 3 Push the release latch, and then open the rear door and remove the paper from a ...
Troubleshooting Guide
Page 3
Try one or more of the following : OTHER SOFTWARE PROGRAMS MAY BE INTERFERING WITH SCANNING Close all programs not being used. UNWANTED TONER IS IN THE BACKGROUND • Increase the background removal setting. • Adjust the darkness to the printer and the host computer, print server,... print • Dark print • Skewed lines • Smudges • Streaks • Unexpected characters • White lines in the upper left corner. THE TONER MAY BE LOW When 88 Cartridge low appears or when the print becomes faded, replace the print cartridge. THE COPY IS TOO LIGHT OR TOO...
Try one or more of the following : OTHER SOFTWARE PROGRAMS MAY BE INTERFERING WITH SCANNING Close all programs not being used. UNWANTED TONER IS IN THE BACKGROUND • Increase the background removal setting. • Adjust the darkness to the printer and the host computer, print server,... print • Dark print • Skewed lines • Smudges • Streaks • Unexpected characters • White lines in the upper left corner. THE TONER MAY BE LOW When 88 Cartridge low appears or when the print becomes faded, replace the print cartridge. THE COPY IS TOO LIGHT OR TOO...
Troubleshooting Guide
Page 5
...who sent you do not know the IP address of the following : 2400 4800 9600 14400 33600 6 Click Submit. 5 THE TONER MAY BE LOW 88 Cartridge low appears when the toner is low. Note: If you do not know the IP address of the printer, then print a network setup page and ...both Voice Mail and the printer to answer calls, you may disrupt fax transmissions. Received fax has poor print quality These are possible solutions. THE TONER MAY BE LOW When 88 Cartridge low appears or when you want to ring before answering. 6 Click Submit. TEMPORARILY DISABLE CALL WAITING Call Waiting ...
...who sent you do not know the IP address of the following : 2400 4800 9600 14400 33600 6 Click Submit. 5 THE TONER MAY BE LOW 88 Cartridge low appears when the toner is low. Note: If you do not know the IP address of the printer, then print a network setup page and ...both Voice Mail and the printer to answer calls, you may disrupt fax transmissions. Received fax has poor print quality These are possible solutions. THE TONER MAY BE LOW When 88 Cartridge low appears or when you want to ring before answering. 6 Click Submit. TEMPORARILY DISABLE CALL WAITING Call Waiting ...
Troubleshooting Guide
Page 8
... dpi, or 2400 Image Q. • Enable Enhance Fine Lines in the Quality menu to the correct positions for the paper size loaded. THE TONER MAY BE LOW When 88 Cartridge low appears, order a new print cartridge. If the problem continues, the printer may need to print, specify... specify the type from Print Properties. • For Macintosh users, specify the type from the Print dialog. 8 Gray background CHECK THE TONER DARKNESS SETTING Select a lighter Toner Darkness setting: • From the printer control panel, change the setting from the Quality menu. • For Windows users, change the...
... dpi, or 2400 Image Q. • Enable Enhance Fine Lines in the Quality menu to the correct positions for the paper size loaded. THE TONER MAY BE LOW When 88 Cartridge low appears, order a new print cartridge. If the problem continues, the printer may need to print, specify... specify the type from Print Properties. • For Macintosh users, specify the type from the Print dialog. 8 Gray background CHECK THE TONER DARKNESS SETTING Select a lighter Toner Darkness setting: • From the printer control panel, change the setting from the Quality menu. • For Windows users, change the...
Troubleshooting Guide
Page 9
... the correct positions for the paper size loaded. CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in .). THE TONER MAY BE LOW When 88 Cartridge low appears or when the print becomes faded, replace the print cartridge. Replace the transfer roller if the defects...
... the correct positions for the paper size loaded. CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in .). THE TONER MAY BE LOW When 88 Cartridge low appears or when the print becomes faded, replace the print cartridge. Replace the transfer roller if the defects...
Troubleshooting Guide
Page 10
... For Windows users, specify the type from Print Properties. • For Macintosh users, specify the type from your software program or application. THE TONER IS LOW When 88 Cartridge Low appears, order a new print cartridge. Try one . Print is too low. • From the printer control ...these settings from Print Properties. • For Macintosh users, change these settings from the Paper menu. 2 Before sending the job to redistribute the toner, and then reinstall it . THE PAPER HAS ABSORBED MOISTURE DUE TO HIGH HUMIDITY • Load paper from a fresh package. • Store ...
... For Windows users, specify the type from Print Properties. • For Macintosh users, specify the type from your software program or application. THE TONER IS LOW When 88 Cartridge Low appears, order a new print cartridge. Try one . Print is too low. • From the printer control ...these settings from Print Properties. • For Macintosh users, change these settings from the Paper menu. 2 Before sending the job to redistribute the toner, and then reinstall it . THE PAPER HAS ABSORBED MOISTURE DUE TO HIGH HUMIDITY • Load paper from a fresh package. • Store ...
Troubleshooting Guide
Page 11
...ROLLS MAY BE DEFECTIVE Replace the charge rolls. THE PRINT CARTRIDGE MAY BE DEFECTIVE Replace the print cartridge. Clear any paper you see. Toner rubs off These are possible solutions. Solid color pages These are possible solutions. THE PAPER PATH MAY NOT BE CLEAR Check the paper path... tray: 1 From the printer control panel, check the Paper Type setting from the Paper menu. 2 Before sending the job to redistribute the toner, and then reinstall it. To reduce the risk of the following : MAKE SURE THE PRINT CARTRIDGE IS PROPERLY INSTALLED Remove the print cartridge and...
...ROLLS MAY BE DEFECTIVE Replace the charge rolls. THE PRINT CARTRIDGE MAY BE DEFECTIVE Replace the print cartridge. Clear any paper you see. Toner rubs off These are possible solutions. Solid color pages These are possible solutions. THE PAPER PATH MAY NOT BE CLEAR Check the paper path... tray: 1 From the printer control panel, check the Paper Type setting from the Paper menu. 2 Before sending the job to redistribute the toner, and then reinstall it. To reduce the risk of the following : MAKE SURE THE PRINT CARTRIDGE IS PROPERLY INSTALLED Remove the print cartridge and...
Troubleshooting Guide
Page 12
Toner specks These are experiencing, the message on the display, and the troubleshooting steps you have already taken to find a solution....; For Windows users, specify the type from Print Properties. • For Macintosh users, specify the type from the Print dialog. THERE IS TONER IN THE PAPER PATH Contact Customer Support. Contacting Customer Support When you call (1-800-539-6275). or Canada, call Customer Support, describe the ... : CHECK THE NETWORK CONNECTIONS Make sure the printer and computer are possible solutions. For other countries/regions, visit the Lexmark Web site at www...
Toner specks These are experiencing, the message on the display, and the troubleshooting steps you have already taken to find a solution....; For Windows users, specify the type from Print Properties. • For Macintosh users, specify the type from the Print dialog. THERE IS TONER IN THE PAPER PATH Contact Customer Support. Contacting Customer Support When you call (1-800-539-6275). or Canada, call Customer Support, describe the ... : CHECK THE NETWORK CONNECTIONS Make sure the printer and computer are possible solutions. For other countries/regions, visit the Lexmark Web site at www...
User's Guide
Page 11
......284 Print is too light ...285 Print is too dark...286 Solid color pages...287 Streaked vertical lines ...287 Toner fog or background shading appears on the page 288 Toner rubs off...288 Toner specks...289 Transparency print quality is poor...289 Embedded Web Server does not open...289 Check the network connections...
......284 Print is too light ...285 Print is too dark...286 Solid color pages...287 Streaked vertical lines ...287 Toner fog or background shading appears on the page 288 Toner rubs off...288 Toner specks...289 Transparency print quality is poor...289 Embedded Web Server does not open...289 Check the network connections...
User's Guide
Page 21
... this button. Display item Description 5 Status message bar • Shows the current printer status such as Ready or Busy. • Shows printer conditions such as Toner Low. • Shows intervention messages to access the messages screen for supported extensions only Opens a screen containing all the held jobs This button appears on...
... this button. Display item Description 5 Status message bar • Shows the current printer status such as Ready or Busy. • Shows printer conditions such as Toner Low. • Shows intervention messages to access the messages screen for supported extensions only Opens a screen containing all the held jobs This button appears on...
User's Guide
Page 86
... paper unwrapped in hot, humid, cold, or dry conditions, even in a sheet of paper. If paper is too rough, then toner cannot fuse to moisture changes that can degrade its performance. smoothness between 100 and 300 Sheffield points; This limits the exposure of the printer...period. Leave paper in the same environment as the printer for paper to printing and can contribute to paper curling prior to curl at www.lexmark.com/publications. Condition paper before buying large quantities. Grain is exposed to feed properly, causing jams. For best performance, use paper between 150...
... paper unwrapped in hot, humid, cold, or dry conditions, even in a sheet of paper. If paper is too rough, then toner cannot fuse to moisture changes that can degrade its performance. smoothness between 100 and 300 Sheffield points; This limits the exposure of the printer...period. Leave paper in the same environment as the printer for paper to printing and can contribute to paper curling prior to curl at www.lexmark.com/publications. Condition paper before buying large quantities. Grain is exposed to feed properly, causing jams. For best performance, use paper between 150...
User's Guide
Page 88
... melting or releasing hazardous emissions. Before using chamber tests for different temperature and humidity conditions. latex inks might not. In 1998, Lexmark presented to the US government a study demonstrating that all recycled paper will feed well. Use papers printed with recycled paper (20-...using these requirements; However, no reason to discourage the use of recycled office paper produced specifically for use in toner. Lexmark has found no blanket statement can be able to withstand temperatures up to 230°C (446°F) without melting or releasing...
... melting or releasing hazardous emissions. Before using chamber tests for different temperature and humidity conditions. latex inks might not. In 1998, Lexmark presented to the US government a study demonstrating that all recycled paper will feed well. Use papers printed with recycled paper (20-...using these requirements; However, no reason to discourage the use of recycled office paper produced specifically for use in toner. Lexmark has found no blanket statement can be able to withstand temperatures up to 230°C (446°F) without melting or releasing...
User's Guide
Page 142
... the rear door and remove the paper from a hot component, allow the surface to identify the location of the printer might be covered with unfused toner which can stain garments and skin. 6 Remove the jammed paper. 5 Place the print cartridge aside. To reduce the risk of injury from there. 7 Align and...
... the rear door and remove the paper from a hot component, allow the surface to identify the location of the printer might be covered with unfused toner which can stain garments and skin. 6 Remove the jammed paper. 5 Place the print cartridge aside. To reduce the risk of injury from there. 7 Align and...
User's Guide
Page 186
Menu item Displayed Information Left side Right side Custom Text Black Toner Display When Supply Registers Off Early Warning Low Near End of Life End of Life Type of Message to Display Default Alternate Default Message Alternate ...
Menu item Displayed Information Left side Right side Custom Text Black Toner Display When Supply Registers Off Early Warning Low Near End of Life End of Life Type of Message to Display Default Alternate Default Message Alternate ...
User's Guide
Page 189
... default setting. Specifies the number of minutes of inactivity before the system enters a lower power state Note: 15 minutes is the factory default setting for Toner Alarm and Staple Alarm. Sets the amount of time in the print queue Notes: • 30 seconds is the factory default setting. • This menu...
... default setting. Specifies the number of minutes of inactivity before the system enters a lower power state Note: 15 minutes is the factory default setting for Toner Alarm and Staple Alarm. Sets the amount of time in the print queue Notes: • 30 seconds is the factory default setting. • This menu...
User's Guide
Page 222
... Copies Quality menu Menu item Print Resolution 300 dpi 600 dpi 1200 dpi 1200 Image Q 2400 Image Q Pixel Boost Off Fonts Horizontally Vertically Both Directions Toner Darkness 1-10 Description Prints a border around each copy of text and images. • Both Directions darkens horizontal and vertical lines on text and images. Understanding...; This menu item appears only when the StapleSmart Finisher is installed. • Off is the factory default setting. • Selecting a smaller number can help conserve toner. Specifies whether print jobs are not stapled.
... Copies Quality menu Menu item Print Resolution 300 dpi 600 dpi 1200 dpi 1200 Image Q 2400 Image Q Pixel Boost Off Fonts Horizontally Vertically Both Directions Toner Darkness 1-10 Description Prints a border around each copy of text and images. • Both Directions darkens horizontal and vertical lines on text and images. Understanding...; This menu item appears only when the StapleSmart Finisher is installed. • Off is the factory default setting. • Selecting a smaller number can help conserve toner. Specifies whether print jobs are not stapled.
User's Guide
Page 223
... printed output Notes: • 0 is formatting. Understanding printer menus 223 A positive value will darken text, images, and graphics. Adjusts or darkens printed output and conserves toner Notes: • 0 is the factory default setting. • A negative value will lighten them and conserve...
... printed output Notes: • 0 is formatting. Understanding printer menus 223 A positive value will darken text, images, and graphics. Adjusts or darkens printed output and conserves toner Notes: • 0 is the factory default setting. • A negative value will lighten them and conserve...
User's Guide
Page 246
... defective and require replacing. 80 Routine maintenance needed The printer needs to clear the message and continue printing. 88.yy Cartridge nearly low The toner is low. 62 Disk full Try one or more of the following: • Touch Continue to clear the message and continue processing. •... the following: • Touch Continue to replace the pick rollers, the charge roll, the transfer roller, and the fuser. 88 Cartridge low The toner is low. Order a maintenance kit, which contains all original documents from the scanner. Replace the print cartridge, and then touch Continue to clear the...
... defective and require replacing. 80 Routine maintenance needed The printer needs to clear the message and continue printing. 88.yy Cartridge nearly low The toner is low. 62 Disk full Try one or more of the following: • Touch Continue to clear the message and continue processing. •... the following: • Touch Continue to replace the pick rollers, the charge roll, the transfer roller, and the fuser. 88 Cartridge low The toner is low. Order a maintenance kit, which contains all original documents from the scanner. Replace the print cartridge, and then touch Continue to clear the...
User's Guide
Page 252
Checking the status of supplies from the printer control panel that will help you conserve toner and paper. Note: If Status/Supplies is required. Maintaining the printer 252 Do not expose supplies to use them. For more information, see "Supplies menu," "...
Checking the status of supplies from the printer control panel that will help you conserve toner and paper. Note: If Status/Supplies is required. Maintaining the printer 252 Do not expose supplies to use them. For more information, see "Supplies menu," "...
User's Guide
Page 253
... becomes faded: 1 Remove the print cartridge. 2 Firmly shake the cartridge side-to-side and front-to-back several times to redistribute toner. 3 Reinsert the cartridge and continue printing. Ordering supplies To order supplies in your area. or A4-size plain paper. In other ... Not applicable Maintaining the printer 253 Recommended print cartridges and part numbers Part name For the US and Canada Print cartridge Lexmark Return Program Cartridge Regular cartridge X651A11A X651A21A High Yield Print Cartridge X651H11A X651H21A Extra High Yield Print Cartridge High Yield Return ...
... becomes faded: 1 Remove the print cartridge. 2 Firmly shake the cartridge side-to-side and front-to-back several times to redistribute toner. 3 Reinsert the cartridge and continue printing. Ordering supplies To order supplies in your area. or A4-size plain paper. In other ... Not applicable Maintaining the printer 253 Recommended print cartridges and part numbers Part name For the US and Canada Print cartridge Lexmark Return Program Cartridge Regular cartridge X651A11A X651A21A High Yield Print Cartridge X651H11A X651H21A Extra High Yield Print Cartridge High Yield Return ...