User's Guide
Page 6
... the printer ...99 Cleaning the scanner glass ...100 Cleaning the dust-proof glass...101 Ordering supplies...106 Ordering toner cartridges...106 Ordering a fuser...107 Ordering a photodeveloper cartridge...107 Ordering a waste toner bottle ...107 Moving the printer...107 Before moving the printer ...107 Locking the scanner ...108 Removing the printer from the...
... the printer ...99 Cleaning the scanner glass ...100 Cleaning the dust-proof glass...101 Ordering supplies...106 Ordering toner cartridges...106 Ordering a fuser...107 Ordering a photodeveloper cartridge...107 Ordering a waste toner bottle ...107 Moving the printer...107 Before moving the printer ...107 Locking the scanner ...108 Removing the printer from the...
User's Guide
Page 89
... glass) to the Lock position for supplies, and allows supply life to be reset when supplies are replaced Notes: • The option to replace the photodeveloper belt and fuser appears only when the life information is low or empty. • The life information is new or full. Menu item Supplies Info...
... glass) to the Lock position for supplies, and allows supply life to be reset when supplies are replaced Notes: • The option to replace the photodeveloper belt and fuser appears only when the life information is low or empty. • The life information is new or full. Menu item Supplies Info...
User's Guide
Page 96
.... 96 Cancel the job, and then try sending it again. OPC Exhausted: Replace OPC Belt 1 Replace the photodeveloper cartridge. 2 From the Machine Settings menu, reset the photodeveloper cartridge (OPC Belt) counter. Replace the paper feed roller and separator pad for the message to resume printing. ...specified tray with the correct paper type, or change the paper type settings in Tray 1. Install the fuser unit. Install or reseat the photodeveloper cartridge. PF Kit Life: Replace PF Kit The paper feed roller and separator pad in Tray 1. Load Tray 1 with the specified ...
.... 96 Cancel the job, and then try sending it again. OPC Exhausted: Replace OPC Belt 1 Replace the photodeveloper cartridge. 2 From the Machine Settings menu, reset the photodeveloper cartridge (OPC Belt) counter. Replace the paper feed roller and separator pad for the message to resume printing. ...specified tray with the correct paper type, or change the paper type settings in Tray 1. Install the fuser unit. Install or reseat the photodeveloper cartridge. PF Kit Life: Replace PF Kit The paper feed roller and separator pad in Tray 1. Load Tray 1 with the specified ...
User's Guide
Page 102
4 Open the top door. 5 Push the latches toward each other to release the photodeveloper cartridge. 102
4 Open the top door. 5 Push the latches toward each other to release the photodeveloper cartridge. 102
User's Guide
Page 103
6 Grasp the handle, and pull the photodeveloper cartridge straight up and out. 7 Pull on the tabs to lift the dust-proof glass cover. 103
6 Grasp the handle, and pull the photodeveloper cartridge straight up and out. 7 Pull on the tabs to lift the dust-proof glass cover. 103
User's Guide
Page 105
10 Replace the photodeveloper cartridge. 11 Push the latches away from each other to lock the photodeveloper cartridge into place. 12 Close the top door. 105
10 Replace the photodeveloper cartridge. 11 Push the latches away from each other to lock the photodeveloper cartridge into place. 12 Close the top door. 105
User's Guide
Page 107
...the handholds on the sides of the printer to lift it down. 107 For installation information, see the documentation that came with the photodeveloper cartridge. therefore, it requires at least three people to lift it, and make sure your fingers are not under the printer when...name Fuser Part number C500X28G (120 V/50-60 Hz) C500X29G (220-240 V/50-60 Hz) Ordering a photodeveloper cartridge When OPC Belt Life: Replace OPC appears, replace the photodeveloper cartridge (OPC belt) immediately. Part name Yellow High Yield Toner Cartridge Black High Yield Toner Cartridge Cyan Toner Cartridge...
...the handholds on the sides of the printer to lift it down. 107 For installation information, see the documentation that came with the photodeveloper cartridge. therefore, it requires at least three people to lift it, and make sure your fingers are not under the printer when...name Fuser Part number C500X28G (120 V/50-60 Hz) C500X29G (220-240 V/50-60 Hz) Ordering a photodeveloper cartridge When OPC Belt Life: Replace OPC appears, replace the photodeveloper cartridge (OPC belt) immediately. Part name Yellow High Yield Toner Cartridge Black High Yield Toner Cartridge Cyan Toner Cartridge...
User's Guide
Page 127
... feeder. Check the paper guides Move the guides in the tray to see if marks occur across the page repeatedly in all colors Replace the photodeveloper cartridge if the defects occur: • 35 mm (1.38 in.) • 95 mm (3.74 in .). Check to the correct positions for the paper size loaded...
... feeder. Check the paper guides Move the guides in the tray to see if marks occur across the page repeatedly in all colors Replace the photodeveloper cartridge if the defects occur: • 35 mm (1.38 in.) • 95 mm (3.74 in .). Check to the correct positions for the paper size loaded...
User's Guide
Page 128
Replace the toner cartridge causing the line. Is a photodeveloper cartridge defective? Light colored line, white line, or incorrectly colored line These are possible solutions. Try one or more of the appropriate area or has ...been superimposed over another color area. • Remove and reinstall the toner cartridges. • Remove and reinstall the photodeveloper cartridge. Replace the photodeveloper cartridge. Is a toner cartridge defective? Smeared vertical print 128 Replace the fuser if the defects occur every: • 95 mm (3.74 in.) •...
Replace the toner cartridge causing the line. Is a photodeveloper cartridge defective? Light colored line, white line, or incorrectly colored line These are possible solutions. Try one or more of the appropriate area or has ...been superimposed over another color area. • Remove and reinstall the toner cartridges. • Remove and reinstall the photodeveloper cartridge. Replace the photodeveloper cartridge. Is a toner cartridge defective? Smeared vertical print 128 Replace the fuser if the defects occur every: • 95 mm (3.74 in.) •...
User's Guide
Page 129
... Try one or more of the following : Is the toner smeared? Is a toner cartridge defective? Make sure there is a jam behind the photodeveloper cartridge: 1 Press the button on the right side of the printer to release the scanner unit. 2 Lift the scanner unit, and then open... the top cover. 3 Remove the photodeveloper cartridge. 4 Remove any loose paper from the photodeveloper cartridge housing. 5 Install the photodeveloper cartridge. 6 Close the top cover, and then close the scanner unit. Try feeding from the...
... Try one or more of the following : Is the toner smeared? Is a toner cartridge defective? Make sure there is a jam behind the photodeveloper cartridge: 1 Press the button on the right side of the printer to release the scanner unit. 2 Lift the scanner unit, and then open... the top cover. 3 Remove the photodeveloper cartridge. 4 Remove any loose paper from the photodeveloper cartridge housing. 5 Install the photodeveloper cartridge. 6 Close the top cover, and then close the scanner unit. Try feeding from the...
User's Guide
Page 132
... tray. If so, move the guides in the tray to the proper positions for the size loaded. Replace the toner cartridge. Is the photodeveloper cartridge defective? Skewed print Check the paper guides Move the guides in the tray to the correct positions for a different paper size than what... is loaded in the selected tray are using paper that meets the printer specifications. 132 Replace the photodeveloper cartridge. Check the Media Type setting From Print Properties, change the Media Type setting to see if the paper guides in the tray. ...
... tray. If so, move the guides in the tray to the proper positions for the size loaded. Replace the toner cartridge. Is the photodeveloper cartridge defective? Skewed print Check the paper guides Move the guides in the tray to the correct positions for a different paper size than what... is loaded in the selected tray are using paper that meets the printer specifications. 132 Replace the photodeveloper cartridge. Check the Media Type setting From Print Properties, change the Media Type setting to see if the paper guides in the tray. ...
User's Guide
Page 147
... online customer support 117 OPC Belt Life: Replace OPC Belt 96 OPC Exhausted: Replace OPC Belt 96 options 530-sheet drawer 27 ordering fuser 107 photodeveloper cartridge 107 toner cartridges 106 waste toner bottle 107 147
... online customer support 117 OPC Belt Life: Replace OPC Belt 96 OPC Exhausted: Replace OPC Belt 96 options 530-sheet drawer 27 ordering fuser 107 photodeveloper cartridge 107 toner cartridges 106 waste toner bottle 107 147
User's Guide
Page 148
... paper weights, supported 46 password administrator menus 114 PC Printing 96 PF1 Kit Life: Replace PF Kit 1 96 PF2 Kit Life: Replace PF Kit 2 96 photodeveloper cartridge ordering 107 Place Next Page: Then Press Set 97 Please Wait 97 Power Saver adjusting 114 print job canceling from Mac OS 9 49 canceling...
... paper weights, supported 46 password administrator menus 114 PC Printing 96 PF1 Kit Life: Replace PF Kit 1 96 PF2 Kit Life: Replace PF Kit 2 96 photodeveloper cartridge ordering 107 Place Next Page: Then Press Set 97 Please Wait 97 Power Saver adjusting 114 print job canceling from Mac OS 9 49 canceling...
User's Guide
Page 149
... standard tray converting to a legal-size tray 34 loading 31 storing paper 43 supplies 99 supplies conserving toner 99 storing 99 supplies, ordering fuser 107 photodeveloper cartridge 107 toner cartridges 106 waste toner bottle 107 supply information, printing 48 T TAD Answering 98 telecommunication notices 140, 141, 142 toner conserving 99 149
... standard tray converting to a legal-size tray 34 loading 31 storing paper 43 supplies 99 supplies conserving toner 99 storing 99 supplies, ordering fuser 107 photodeveloper cartridge 107 toner cartridges 106 waste toner bottle 107 supply information, printing 48 T TAD Answering 98 telecommunication notices 140, 141, 142 toner conserving 99 149
Service Manual
Page 4
7100-XXX Waste toner bottle service check 2-31 Missing toner cartridge service check 2-32 Missing photodeveloper cartridge service check 2-33 Transfer roller missing service check 2-34 Cover open service check 2-35 OPC belt (photodeveloper) cartridge drive service check 2-36 Missing fuser service check 2-36 Paper size sensing service check 2-37 Printer no power...
7100-XXX Waste toner bottle service check 2-31 Missing toner cartridge service check 2-32 Missing photodeveloper cartridge service check 2-33 Transfer roller missing service check 2-34 Cover open service check 2-35 OPC belt (photodeveloper) cartridge drive service check 2-36 Missing fuser service check 2-36 Paper size sensing service check 2-37 Printer no power...
Service Manual
Page 5
...Paper Jam C rear 3-29 ADF paper jams 3-30 Repair information 4-1 Removal and cleaning precautions 4-1 Handling ESD-sensitive parts 4-2 Photodeveloper cartridge 4-3 During transportation/storage 4-3 Handling 4-3 MFP removals 4-4 Cleaning roller cover removal 4-4 Transfer belt cleaning roller removal 4-4 ...Transfer belt unit removal 4-5 Transfer roller removal 4-6 Fuser assembly removal 4-6 Waste toner bottle removal 4-7 Photodeveloper cartridge removal 4-8 Secondary paper feed assembly removal 4-9 Cover removals 4-10 Top cover assembly removal 4-10 Front cover...
...Paper Jam C rear 3-29 ADF paper jams 3-30 Repair information 4-1 Removal and cleaning precautions 4-1 Handling ESD-sensitive parts 4-2 Photodeveloper cartridge 4-3 During transportation/storage 4-3 Handling 4-3 MFP removals 4-4 Cleaning roller cover removal 4-4 Transfer belt cleaning roller removal 4-4 ...Transfer belt unit removal 4-5 Transfer roller removal 4-6 Fuser assembly removal 4-6 Waste toner bottle removal 4-7 Photodeveloper cartridge removal 4-8 Secondary paper feed assembly removal 4-9 Cover removals 4-10 Top cover assembly removal 4-10 Front cover...
Service Manual
Page 35
...• Switch off printer power, and disconnect the AC power cord from the electrical outlet. • Remove and inspect the photodevelopers and toner cartridges, shielding them from an additional tray or feeder may help you identify parts. • Printer messages •...page. • If additional paper sources are lubricated at the factory). • Inspect and, if necessary, clean all supplies (OCR, cartridges, photodevelopers/toner cartridges, belts, fuser maintenance kits and paper sources (cassettes, trays, feeders, duplex drawers, finisher, mailbox trays) for damaged wires, loose...
...• Switch off printer power, and disconnect the AC power cord from the electrical outlet. • Remove and inspect the photodevelopers and toner cartridges, shielding them from an additional tray or feeder may help you identify parts. • Printer messages •...page. • If additional paper sources are lubricated at the factory). • Inspect and, if necessary, clean all supplies (OCR, cartridges, photodevelopers/toner cartridges, belts, fuser maintenance kits and paper sources (cassettes, trays, feeders, duplex drawers, finisher, mailbox trays) for damaged wires, loose...
Service Manual
Page 46
...empty service check" on page 2-31. See "Toner low/empty service check" on page 2-29. page 4-8. Replace with a new OPC See "Photodeveloper cartridge removal" on unit. See "Transfer belt unit removal" on page 4-6. If the cable is install the upper or lower tray. 7100-XXX ...Missing install Fuser Unit Description Action The upper or lower paper Fill up the paper tray(s) or replace the media with a new OPC See "Photodeveloper cartridge removal" on unit. The fuser is inconsistent. The specific toner cartridge needs to make sure the media setting on page 2-31. If ...
...empty service check" on page 2-31. See "Toner low/empty service check" on page 2-29. page 4-8. Replace with a new OPC See "Photodeveloper cartridge removal" on unit. See "Transfer belt unit removal" on page 4-6. If the cable is install the upper or lower tray. 7100-XXX ...Missing install Fuser Unit Description Action The upper or lower paper Fill up the paper tray(s) or replace the media with a new OPC See "Photodeveloper cartridge removal" on unit. The fuser is inconsistent. The specific toner cartridge needs to make sure the media setting on page 2-31. If ...
Service Manual
Page 47
...The ADF cover is jamming at feeding area. install proper brand of life. If problem persists, see "Cover open . Correctly install the photodeveloper cartridge to clear the jam. Ensure transfer roller is open the cover and close. If problem persists, see "ADF streak service check"... is not installed. Missing install OPC Belt The OPC belt cartridge is not keyed properly. Paper Jam B Paper is already closed, see "Missing photodeveloper cartridge service check" on page 4-32. If not open, open . If the cover is jamming inside the MFP. install a supported cartridge. If...
...The ADF cover is jamming at feeding area. install proper brand of life. If problem persists, see "Cover open . Correctly install the photodeveloper cartridge to clear the jam. Ensure transfer roller is open the cover and close. If problem persists, see "ADF streak service check"... is not installed. Missing install OPC Belt The OPC belt cartridge is not keyed properly. Paper Jam B Paper is already closed, see "Missing photodeveloper cartridge service check" on page 4-32. If not open, open . If the cover is jamming inside the MFP. install a supported cartridge. If...
Service Manual
Page 49
...failure Fax fails to communicate with sending fax machine. Action See "Paper feed service checks" on page 2-36. See "OPC belt (photodeveloper) cartridge drive service check" on page 2-44. Main motor makes noise or continuously runs. Transfer belt unit makes noise when rotated or...noise or continuously runs. Paper fails to scan from scanner. Fax appears stretched or compressed. See "Transfer belt unit service check" on the photodeveloper cartridge. See "Waste toner feed service check" on page 2-13. See "Print quality symptom table" on page 2-39. See "Flatbed service...
...failure Fax fails to communicate with sending fax machine. Action See "Paper feed service checks" on page 2-36. See "OPC belt (photodeveloper) cartridge drive service check" on page 2-44. Main motor makes noise or continuously runs. Transfer belt unit makes noise when rotated or...noise or continuously runs. Paper fails to scan from scanner. Fax appears stretched or compressed. See "Transfer belt unit service check" on the photodeveloper cartridge. See "Waste toner feed service check" on page 2-13. See "Print quality symptom table" on page 2-39. See "Flatbed service...