Clearing Jams Guide
Page 1
...door. 2 Push the release latch, and then open the front cover. 3 Lift and pull the print cartridge out of the cartridge. Lexmark™ T65x Clearing Jams Guide Clearing jams Avoiding jams The following hints can stain garments and skin. Paper recommendations • Use only ...recommended paper or specialty media. Envelope recommendations • To reduce wrinkling, use paper that : - Open doors and covers and remove trays to access jam locations. Warning-Potential Damage: Do not touch the photoconductor drum on the display. Have metal clasps, string ties, or folding bars...
...door. 2 Push the release latch, and then open the front cover. 3 Lift and pull the print cartridge out of the cartridge. Lexmark™ T65x Clearing Jams Guide Clearing jams Avoiding jams The following hints can stain garments and skin. Paper recommendations • Use only ...recommended paper or specialty media. Envelope recommendations • To reduce wrinkling, use paper that : - Open doors and covers and remove trays to access jam locations. Warning-Potential Damage: Do not touch the photoconductor drum on the display. Have metal clasps, string ties, or folding bars...
Clearing Jams Guide
Page 2
... then press . If the paper is not exiting the printer: 1 Pull down the top rear door. 230 paper jam Rear paper jams 1 Remove the standard tray from the printer. 2 Pull down the bottom rear door. 3 Push the tab down. 4 Remove the jammed paper. 5 Close the bottom rear door. 6 Insert the standard... tray. 7 Press . 2 Slowly remove the jammed paper to remove, then open the rear door and remove the paper from a hot component, allow the surface to cool ...
... then press . If the paper is not exiting the printer: 1 Pull down the top rear door. 230 paper jam Rear paper jams 1 Remove the standard tray from the printer. 2 Pull down the bottom rear door. 3 Push the tab down. 4 Remove the jammed paper. 5 Close the bottom rear door. 6 Insert the standard... tray. 7 Press . 2 Slowly remove the jammed paper to remove, then open the rear door and remove the paper from a hot component, allow the surface to cool ...
Clearing Jams Guide
Page 3
Front paper jams 1 Remove the standard tray from the printer. 2 Push the tab down. 231-239 paper jams (optional external duplex unit) Rear paper jams 1 Push in and hold the latch while pulling up the rear duplex door. Front paper jams 1 Remove the standard tray from the printer. 2 Remove the duplex jam access tray. 3 Remove the jammed paper. 4 Insert the standard tray. 5 Press . 2 Remove the jammed paper. 3 Close the rear duplex door. 4 Press . 3
Front paper jams 1 Remove the standard tray from the printer. 2 Push the tab down. 231-239 paper jams (optional external duplex unit) Rear paper jams 1 Push in and hold the latch while pulling up the rear duplex door. Front paper jams 1 Remove the standard tray from the printer. 2 Remove the duplex jam access tray. 3 Remove the jammed paper. 4 Insert the standard tray. 5 Press . 2 Remove the jammed paper. 3 Close the rear duplex door. 4 Press . 3
Clearing Jams Guide
Page 4
... on a level surface. 3 Load the paper into the multipurpose feeder. 4 Slide the paper guide toward the inside of the tray until it lightly rests against the edge of paper back and forth to loosen them, and then fan them. Straighten the edges on the ... multipurpose feeder. 4 Remove the jammed paper. 5 Replace the duplex jam access tray. 6 Insert the standard tray. 7 Press . 2 Remove any jammed paper, and then insert the tray. 3 Press . 4 If the jam message persists for a 250-sheet or 550-sheet tray, then remove the tray from the printer. 5 Remove the jammed paper, and then insert the...
... on a level surface. 3 Load the paper into the multipurpose feeder. 4 Slide the paper guide toward the inside of the tray until it lightly rests against the edge of paper back and forth to loosen them, and then fan them. Straighten the edges on the ... multipurpose feeder. 4 Remove the jammed paper. 5 Replace the duplex jam access tray. 6 Insert the standard tray. 7 Press . 2 Remove any jammed paper, and then insert the tray. 3 Press . 4 If the jam message persists for a 250-sheet or 550-sheet tray, then remove the tray from the printer. 5 Remove the jammed paper, and then insert the...
Troubleshooting Guide
Page 1
...Lexmark™ T65x Troubleshooting Guide Troubleshooting Solving basic problems Solving basic printer problems If there are possible solutions. Error message about reading USB drive appears Make sure the USB drive is blank or displays only diamonds The printer self test failed. CHECK TO SEE IF THE PAPER TRAY... not turned off and contact Customer Support. For information regarding tested and approved USB flash memory devices, visit the Lexmark Web site at www.lexmark.com. MAKE SURE THE INTERNAL PRINT SERVER IS INSTALLED PROPERLY AND WORKING • Make sure the internal print server...
...Lexmark™ T65x Troubleshooting Guide Troubleshooting Solving basic problems Solving basic printer problems If there are possible solutions. Error message about reading USB drive appears Make sure the USB drive is blank or displays only diamonds The printer self test failed. CHECK TO SEE IF THE PAPER TRAY... not turned off and contact Customer Support. For information regarding tested and approved USB flash memory devices, visit the Lexmark Web site at www.lexmark.com. MAKE SURE THE INTERNAL PRINT SERVER IS INSTALLED PROPERLY AND WORKING • Make sure the internal print server...
Troubleshooting Guide
Page 2
... up additional printer memory by eliminating the number and size of fonts, the number and complexity of images, and the number of pages in the tray: 1 From the printer control panel, check the Paper Type setting from the Paper menu. 2 Before sending the job to exit Hex Trace mode. ...of held jobs do not collate These are possible solutions. MAKE SURE THE PRINTER HAS ENOUGH MEMORY Add printer memory or an optional hard disk. Tray linking does not work These are possible solutions. Confidential and other held jobs and deleting some of them. You must exit Hex Trace mode ...
... up additional printer memory by eliminating the number and size of fonts, the number and complexity of images, and the number of pages in the tray: 1 From the printer control panel, check the Paper Type setting from the Paper menu. 2 Before sending the job to exit Hex Trace mode. ...of held jobs do not collate These are possible solutions. MAKE SURE THE PRINTER HAS ENOUGH MEMORY Add printer memory or an optional hard disk. Tray linking does not work These are possible solutions. Confidential and other held jobs and deleting some of them. You must exit Hex Trace mode ...
Troubleshooting Guide
Page 3
... settings page and check to see the hardware setup documentation that came with the duplex unit, or go to www.lexmark.com/publications to view the paper tray instruction sheet. 2000-sheet tray These are using : 1 From the printer control panel, check the settings for paper jams or misfeeds. 3 Make ...see the User's Guide. Try one or more information, see the hardware setup documentation that came with the paper tray, or go to www.lexmark.com/publications to the 2000-sheet tray. • Make sure the printer is not listed, then reinstall it is listed in the software as well as...
... settings page and check to see the hardware setup documentation that came with the duplex unit, or go to www.lexmark.com/publications to view the paper tray instruction sheet. 2000-sheet tray These are using : 1 From the printer control panel, check the settings for paper jams or misfeeds. 3 Make ...see the User's Guide. Try one or more information, see the hardware setup documentation that came with the paper tray, or go to www.lexmark.com/publications to the 2000-sheet tray. • Make sure the printer is not listed, then reinstall it is listed in the software as well as...
Troubleshooting Guide
Page 4
... Load paper from the entire paper path, and then press . Clear jammed paper from a fresh package. • Store paper in the tray to the printer system board. Flash memory card Make sure the flash memory card is securely connected to the correct positions for network printing, see... the hardware setup documentation that came with the option, or go to www.lexmark.com/publications to view the 5-bin mailbox instruction sheet. Internal Solutions Port If the LexmarkTM Internal Solutions Port (ISP) does not operate ...
... Load paper from the entire paper path, and then press . Clear jammed paper from a fresh package. • Store paper in the tray to the printer system board. Flash memory card Make sure the flash memory card is securely connected to the correct positions for network printing, see... the hardware setup documentation that came with the option, or go to www.lexmark.com/publications to view the 5-bin mailbox instruction sheet. Internal Solutions Port If the LexmarkTM Internal Solutions Port (ISP) does not operate ...
Troubleshooting Guide
Page 5
... When 88 Cartridge low appears, order a new print cartridge. For more of the following : CHECK THE GUIDES Move the width and length guides in the tray: 1 From the printer control panel, check the Paper Size setting from the Paper menu. 2 Before sending the job to print, specify the correct type setting... not correct the problem, then call for service. CHECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray to the correct positions for the paper size loaded. Try one or more of the following : PACKING MATERIAL MAY BE ON THE PRINT CARTRIDGE Remove...
... When 88 Cartridge low appears, order a new print cartridge. For more of the following : CHECK THE GUIDES Move the width and length guides in the tray: 1 From the printer control panel, check the Paper Size setting from the Paper menu. 2 Before sending the job to print, specify the correct type setting... not correct the problem, then call for service. CHECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray to the correct positions for the paper size loaded. Try one or more of the following : PACKING MATERIAL MAY BE ON THE PRINT CARTRIDGE Remove...
Troubleshooting Guide
Page 6
... fuser. Try one or more of the following: CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: 1 From the printer control panel, check the Paper Type setting from the Paper menu. 2 Before sending the job to print, specify the correct ...textured paper with rough finishes. THE PAPER HAS ABSORBED MOISTURE DUE TO HIGH HUMIDITY • Load paper from a fresh package. • Store paper in the tray: 1 From the printer control panel, check the Paper Size setting from the Paper menu. 2 Before sending the job to print, specify the correct size ...
... fuser. Try one or more of the following: CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: 1 From the printer control panel, check the Paper Type setting from the Paper menu. 2 Before sending the job to print, specify the correct ...textured paper with rough finishes. THE PAPER HAS ABSORBED MOISTURE DUE TO HIGH HUMIDITY • Load paper from a fresh package. • Store paper in the tray: 1 From the printer control panel, check the Paper Size setting from the Paper menu. 2 Before sending the job to print, specify the correct size ...
Troubleshooting Guide
Page 7
...rough finishes. Repeating defects 7 REPEATING MARKS OCCUR EVENLY DOWN THE PAGE Replace the charge rolls if the defects occur every 28.3 mm (1.11 in the tray: 1 From the printer control panel, check the Paper Type setting from the Paper menu. 2 Before sending the job to print, specify the correct... 88 Cartridge Low appears, order a new print cartridge. Try one or more of the following : CHECK THE PAPER GUIDES Move the guides in the tray to print, specify the correct type setting: • For Windows users, specify the type from Print Properties. • For Macintosh users, specify the...
...rough finishes. Repeating defects 7 REPEATING MARKS OCCUR EVENLY DOWN THE PAGE Replace the charge rolls if the defects occur every 28.3 mm (1.11 in the tray: 1 From the printer control panel, check the Paper Type setting from the Paper menu. 2 Before sending the job to print, specify the correct... 88 Cartridge Low appears, order a new print cartridge. Try one or more of the following : CHECK THE PAPER GUIDES Move the guides in the tray to print, specify the correct type setting: • For Windows users, specify the type from Print Properties. • For Macintosh users, specify the...
Troubleshooting Guide
Page 8
...8226; Use only transparencies recommended by the printer manufacturer. • Make sure the Paper Type and Paper Texture settings match the paper loaded in the tray or feeder. Try one . To reduce the risk of injury from a hot component, allow the surface to cool before touching. THE PAPER PATH...it . THE PRINT CARTRIDGE IS DEFECTIVE Replace the print cartridge. CAUTION-HOT SURFACE: The inside of the following: THE TONER IS SMEARED Select another tray or feeder to feed paper for the job: • From the printer control panel, select the Default Source from the Paper Menu. •...
...8226; Use only transparencies recommended by the printer manufacturer. • Make sure the Paper Type and Paper Texture settings match the paper loaded in the tray or feeder. Try one . To reduce the risk of injury from a hot component, allow the surface to cool before touching. THE PAPER PATH...it . THE PRINT CARTRIDGE IS DEFECTIVE Replace the print cartridge. CAUTION-HOT SURFACE: The inside of the following: THE TONER IS SMEARED Select another tray or feeder to feed paper for the job: • From the printer control panel, select the Default Source from the Paper Menu. •...
Troubleshooting Guide
Page 9
...Support, describe the problem you are experiencing, the message on the page These are possible solutions. For other countries/regions, visit the Lexmark Web site at www.lexmark.com. 9 Toner rubs off These are possible solutions. THERE IS TONER IN THE PAPER PATH Clean any toner from the Print dialog... Try one or more of the following : CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray. THE CHARGE ROLLS MAY BE DEFECTIVE Replace the charge rolls. Try one or more of the following : CHECK THE TRANSPARENCIES Use only transparencies ...
...Support, describe the problem you are experiencing, the message on the page These are possible solutions. For other countries/regions, visit the Lexmark Web site at www.lexmark.com. 9 Toner rubs off These are possible solutions. THERE IS TONER IN THE PAPER PATH Clean any toner from the Print dialog... Try one or more of the following : CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray. THE CHARGE ROLLS MAY BE DEFECTIVE Replace the charge rolls. Try one or more of the following : CHECK THE TRANSPARENCIES Use only transparencies ...
User's Guide
Page 3
Loading the standard or optional 250-sheet or 550-sheet tray 52 Loading the 2000-sheet tray...55 Loading the multipurpose feeder...59 Loading the envelope feeder...61 Linking and unlinking trays...63 Linking trays...63 Unlinking trays...63 Linking exit bins ...63 Changing a Custom Type name ...64 Paper and specialty media guidelines 65 Paper guidelines...
Loading the standard or optional 250-sheet or 550-sheet tray 52 Loading the 2000-sheet tray...55 Loading the multipurpose feeder...59 Loading the envelope feeder...61 Linking and unlinking trays...63 Linking trays...63 Unlinking trays...63 Linking exit bins ...63 Changing a Custom Type name ...64 Paper and specialty media guidelines 65 Paper guidelines...
User's Guide
Page 6
... a fuser...169 Ordering a fuser wiper ...169 Ordering pick rollers ...170 Ordering staple cartridges...170 Ordering a transfer roller...170 Recycling Lexmark products...170 Moving the printer...170 Before moving the printer...170 Moving the printer to another location...171 Shipping the printer ...171 Administrative... jobs do not print ...177 Job takes longer than expected to print ...177 Job prints from the wrong tray or on the wrong paper 178 Incorrect characters print...178 Tray linking does not work ...178 Large jobs do not collate ...178 Unexpected page breaks occur...179 Solving option ...
... a fuser...169 Ordering a fuser wiper ...169 Ordering pick rollers ...170 Ordering staple cartridges...170 Ordering a transfer roller...170 Recycling Lexmark products...170 Moving the printer...170 Before moving the printer...170 Moving the printer to another location...171 Shipping the printer ...171 Administrative... jobs do not print ...177 Job takes longer than expected to print ...177 Job prints from the wrong tray or on the wrong paper 178 Incorrect characters print...178 Tray linking does not work ...178 Large jobs do not collate ...178 Unexpected page breaks occur...179 Solving option ...
User's Guide
Page 10
... THESE INSTRUCTIONS. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you are using a high-capacity input tray, a duplex unit and an input option, or more information, see www.lexmark.com/multifunctionprinters. Do not set up this product or make any electrical or cabling connections, such as the fax feature...
... THESE INSTRUCTIONS. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you are using a high-capacity input tray, a duplex unit and an input option, or more information, see www.lexmark.com/multifunctionprinters. Do not set up this product or make any electrical or cabling connections, such as the fax feature...
User's Guide
Page 12
... additional furniture. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you are using a high-capacity input tray, a duplex unit and an input option, or more information, see www.lexmark.com/multifunctionprinters. Fully configured model CAUTION-TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. Learning about the printer...
... additional furniture. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you are using a high-capacity input tray, a duplex unit and an input option, or more information, see www.lexmark.com/multifunctionprinters. Fully configured model CAUTION-TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. Learning about the printer...
User's Guide
Page 13
... 1 5-bin mailbox2 500 sheets 2 5-bin mailbox 500 sheets 3 Envelope feeder 85 envelopes 4 Standard tray (Tray 1) 250 or 550 sheets 5 Duplex unit3 Not applicable 6 Optional tray (Tray 2) 250 or 550 sheets 7 Optional tray (Tray 3) 250 or 550 sheets 8 Optional 2000-sheet tray (Tray 4) 2000 sheets 9 Caster base Not applicable 1 Based on 75 g/m2 (20 lb.) paper. ... (not depicted), or one stapler unit (not depicted). 3 An optional duplex unit is available for basic models with a 550-sheet standard tray may have an internal duplex unit. Models with a 250-sheet standard...
... 1 5-bin mailbox2 500 sheets 2 5-bin mailbox 500 sheets 3 Envelope feeder 85 envelopes 4 Standard tray (Tray 1) 250 or 550 sheets 5 Duplex unit3 Not applicable 6 Optional tray (Tray 2) 250 or 550 sheets 7 Optional tray (Tray 3) 250 or 550 sheets 8 Optional 2000-sheet tray (Tray 4) 2000 sheets 9 Caster base Not applicable 1 Based on 75 g/m2 (20 lb.) paper. ... (not depicted), or one stapler unit (not depicted). 3 An optional duplex unit is available for basic models with a 550-sheet standard tray may have an internal duplex unit. Models with a 250-sheet standard...
User's Guide
Page 14
... options, leave enough room for them also. If you plan to : • Make sure airflow in .) 1 Allows for the printer, leave enough room to open trays, covers, and doors. Learning about the printer 14 Selecting a location for the printer When selecting a location for addition of all output options.
... options, leave enough room for them also. If you plan to : • Make sure airflow in .) 1 Allows for the printer, leave enough room to open trays, covers, and doors. Learning about the printer 14 Selecting a location for the printer When selecting a location for addition of all output options.
User's Guide
Page 34
...The printer weight is greater than one input option. For more information on installing a printer stand, caster base, or 2,000-sheet tray, see the setup documentation that scans, copies, and faxes, you may need additional furniture. CAUTION-SHOCK HAZARD: If you have ...any other devices attached to install, then see www.lexmark.com/multifunctionprinters. A drawer consists of installation CAUTION-TIPPING HAZARD: Floor-mounted configurations require additional furniture for the printer. All drawers are...
...The printer weight is greater than one input option. For more information on installing a printer stand, caster base, or 2,000-sheet tray, see the setup documentation that scans, copies, and faxes, you may need additional furniture. CAUTION-SHOCK HAZARD: If you have ...any other devices attached to install, then see www.lexmark.com/multifunctionprinters. A drawer consists of installation CAUTION-TIPPING HAZARD: Floor-mounted configurations require additional furniture for the printer. All drawers are...