Quick Reference
Page 2
... the product and easily accessible. Do not place or use the fax feature during a lightning storm. printer except as the only cartridge alternative to Lexmark for returning empty Lexmark cartridges to landfills. Replacement inkjet cartridge(s) sold without these things happen, a risk of such problems. Remove the power cord from the electrical outlet before inspecting...
... the product and easily accessible. Do not place or use the fax feature during a lightning storm. printer except as the only cartridge alternative to Lexmark for returning empty Lexmark cartridges to landfills. Replacement inkjet cartridge(s) sold without these things happen, a risk of such problems. Remove the power cord from the electrical outlet before inspecting...
Quick Reference
Page 5
... other resources. To return an ink cartridge, go to www.lexmark.com/recycle, and then follow the instructions to print multiple pages on troubleshooting printer setup issues as well as solving basic networking and faxing problems. Note: Some functions are mostly text. • Use font... types and font settings that require less ink. The latest supplemental information, updates, Support Web site-http://support.lexmark.com online customer support, and telephone support 1...
... other resources. To return an ink cartridge, go to www.lexmark.com/recycle, and then follow the instructions to print multiple pages on troubleshooting printer setup issues as well as solving basic networking and faxing problems. Note: Some functions are mostly text. • Use font... types and font settings that require less ink. The latest supplemental information, updates, Support Web site-http://support.lexmark.com online customer support, and telephone support 1...
Quick Reference
Page 21
... the printer has wireless capability. Manage your printer. • Order supplies online. Learn more about the printing problems encountered. • Check the supplies status of your fax contacts. Launching an application 1 From the Finder, navigate to: Applications > select your favorite settings in Microsoft ... software Use the LexmarkTM Printer Home (referred to as Printer Home) Lexmark Phone Book (referred to as Phone Book) Abbyy Sprint OCR Lexmark Wireless Setup Utility (referred to as Wireless Setup Utility) Lexmark Tools for Office (referred to as the following: • Select ...
... the printer has wireless capability. Manage your printer. • Order supplies online. Learn more about the printing problems encountered. • Check the supplies status of your fax contacts. Launching an application 1 From the Finder, navigate to: Applications > select your favorite settings in Microsoft ... software Use the LexmarkTM Printer Home (referred to as Printer Home) Lexmark Phone Book (referred to as Phone Book) Abbyy Sprint OCR Lexmark Wireless Setup Utility (referred to as Wireless Setup Utility) Lexmark Tools for Office (referred to as the following: • Select ...
Quick Reference
Page 48
...RJ‑11 adapter 48 • If the printer is plugged into the same port. If you send. Cannot send faxes If the "Fax troubleshooting checklist" does not solve the problem, then try one or more information, see the other devices on the line. The speed of the modem of the ... TO ENTER YOUR USER INFORMATION IN THE PRINTER If you are using a phone splitter. When a fax has too many errors, the fax may appear in . If you hear a dial tone but still have problems sending and receiving faxes, then see the computer documentation. If you do not hear a dial tone, then use a...
...RJ‑11 adapter 48 • If the printer is plugged into the same port. If you send. Cannot send faxes If the "Fax troubleshooting checklist" does not solve the problem, then try one or more information, see the other devices on the line. The speed of the modem of the ... TO ENTER YOUR USER INFORMATION IN THE PRINTER If you are using a phone splitter. When a fax has too many errors, the fax may appear in . If you hear a dial tone but still have problems sending and receiving faxes, then see the computer documentation. If you do not hear a dial tone, then use a...
Quick Reference
Page 49
... Documentation CD. If the printer is in an office setting or in the fax software. Cannot receive faxes If the "Fax troubleshooting checklist" does not solve the problem, then try connecting to your wireless network. If you can dial the actual fax number or telephone number. If the printer runs out of ink or runs...
... Documentation CD. If the printer is in an office setting or in the fax software. Cannot receive faxes If the "Fax troubleshooting checklist" does not solve the problem, then try connecting to your wireless network. If you can dial the actual fax number or telephone number. If the printer runs out of ink or runs...
Quick Reference
Page 56
...icons 13 location 12 printer does not respond 47 printer features 6 printer models 6 printer printing blank pages 47 printer problems, basic solutions 45 printer software installing 20 printer solutions 44 printers supported 24 printhead aligning 18 printhead access area location 13...38 troubleshooting checking an unresponsive printer 45 contacting customer support 45 fax checklist 48 solving basic printer problems 45 wireless network 49 troubleshooting, fax cannot receive faxes 49 cannot run fax software 49 cannot send faxes 48 troubleshooting, print cannot delete documents from print queue 47 ...
...icons 13 location 12 printer does not respond 47 printer features 6 printer models 6 printer printing blank pages 47 printer problems, basic solutions 45 printer software installing 20 printer solutions 44 printers supported 24 printhead aligning 18 printhead access area location 13...38 troubleshooting checking an unresponsive printer 45 contacting customer support 45 fax checklist 48 solving basic printer problems 45 wireless network 49 troubleshooting, fax cannot receive faxes 49 cannot run fax software 49 cannot send faxes 48 troubleshooting, print cannot delete documents from print queue 47 ...
User's Guide
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Contents 5 Troubleshooting 131 Before you troubleshoot...131 If Troubleshooting does not solve your problem 131 Setup troubleshooting...131 Understanding printer messages...136 Clearing paper jams...146 Print troubleshooting...153 Copy and scan troubleshooting...155 E-mail troubleshooting...157 Fax troubleshooting...158 Memory card troubleshooting...163 Network troubleshooting...163 Notices...175 Product information...175 Edition notice...175 Power consumption...179 Index...193
Contents 5 Troubleshooting 131 Before you troubleshoot...131 If Troubleshooting does not solve your problem 131 Setup troubleshooting...131 Understanding printer messages...136 Clearing paper jams...146 Print troubleshooting...153 Copy and scan troubleshooting...155 E-mail troubleshooting...157 Fax troubleshooting...158 Memory card troubleshooting...163 Network troubleshooting...163 Notices...175 Product information...175 Edition notice...175 Power consumption...179 Index...193
User's Guide
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...objects such as furniture and walls. SAVE THESE INSTRUCTIONS. This product is incorrectly replaced. CAUTION-SHOCK HAZARD: Do not use of such problems. Remove the power cord from the electrical outlet before proceeding. Do not recharge, disassemble, or incinerate a lithium battery. Discard used ...a professional service person. If any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning storm. Inspect the power cord regularly for the use the fax feature during a lightning storm. CAUTION-SHOCK HAZARD: Make sure that is near...
...objects such as furniture and walls. SAVE THESE INSTRUCTIONS. This product is incorrectly replaced. CAUTION-SHOCK HAZARD: Do not use of such problems. Remove the power cord from the electrical outlet before proceeding. Do not recharge, disassemble, or incinerate a lithium battery. Discard used ...a professional service person. If any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning storm. Inspect the power cord regularly for the use the fax feature during a lightning storm. CAUTION-SHOCK HAZARD: Make sure that is near...
User's Guide
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...available on the installation software CD. Lexmark Support Web site- Additional setup and instructions for using the printer: • Selecting and storing paper and specialty media • Loading paper • Performing printing, copying, scanning, and faxing tasks, depending on your printer model... and maintaining the printer • Troubleshooting and solving problems Creating and customizing printer solutions, depending on your product to http://smartsolutions.lexmark.com. For updates, check our Web site at http://support.lexmark.com. SmartSolutions User's Guide and Help Go to ...
...available on the installation software CD. Lexmark Support Web site- Additional setup and instructions for using the printer: • Selecting and storing paper and specialty media • Loading paper • Performing printing, copying, scanning, and faxing tasks, depending on your printer model... and maintaining the printer • Troubleshooting and solving problems Creating and customizing printer solutions, depending on your product to http://smartsolutions.lexmark.com. For updates, check our Web site at http://support.lexmark.com. SmartSolutions User's Guide and Help Go to ...
User's Guide
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...your printer software when new updates are available. Learn more about the printing problems encountered. • Check the supplies status of updates to PDF. •...click Advanced Options > Install Additional Software. Manage your favorite settings in Microsoft Office 2007. Access your fax contacts. Note: This program is installed automatically with a word‑processing program. • Set ... to as Printer Home) Lexmark Phone Book (referred to as Phone Book) Abbyy Sprint OCR Lexmark Wireless Setup Utility (referred to as Wireless Setup Utility) Lexmark Tools for Office (referred ...
...your printer software when new updates are available. Learn more about the printing problems encountered. • Check the supplies status of updates to PDF. •...click Advanced Options > Install Additional Software. Manage your favorite settings in Microsoft Office 2007. Access your fax contacts. Note: This program is installed automatically with a word‑processing program. • Set ... to as Printer Home) Lexmark Phone Book (referred to as Phone Book) Abbyy Sprint OCR Lexmark Wireless Setup Utility (referred to as Wireless Setup Utility) Lexmark Tools for Office (referred ...
User's Guide
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... and then touch Accept. How do I set the printer to pick up after a greater number of that you can I set the printer to : > Fax Setup > Ringing and Answering > Ring Pattern 2 Touch the correct ring pattern for the printer? Each telephone number has a designated ring pattern (All Rings, Single... to have multiple telephone numbers on page 158. If the pattern is connected to pick up after six rings. If you encounter problems sending and receiving faxes, then make sure you want. Make sure the printer is connected properly to the telephone line 1 While the printer is set ...
... and then touch Accept. How do I set the printer to pick up after a greater number of that you can I set the printer to : > Fax Setup > Ringing and Answering > Ring Pattern 2 Touch the correct ring pattern for the printer? Each telephone number has a designated ring pattern (All Rings, Single... to have multiple telephone numbers on page 158. If the pattern is connected to pick up after six rings. If you encounter problems sending and receiving faxes, then make sure you want. Make sure the printer is connected properly to the telephone line 1 While the printer is set ...
User's Guide
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...in . Cannot attach files SELECT A SUPPORTED FILE TYPE (JPEG OR PDF) MAKE SURE THE FILE SIZE IS NOT TOO LARGE Fax troubleshooting Note: The fax function is connected to the telephone line, check for a dial tone by plugging an analog telephone into the port of common ...modem where you hear a dial tone but still have problems sending and receiving faxes, then see the following: • "Setting up the printer to fax" on page 71 • "Faxing FAQ" on page 88 Fax troubleshooting checklist If you encounter problems sending and receiving faxes, then check the connection first: 1 Check for a ...
...in . Cannot attach files SELECT A SUPPORTED FILE TYPE (JPEG OR PDF) MAKE SURE THE FILE SIZE IS NOT TOO LARGE Fax troubleshooting Note: The fax function is connected to the telephone line, check for a dial tone by plugging an analog telephone into the port of common ...modem where you hear a dial tone but still have problems sending and receiving faxes, then see the following: • "Setting up the printer to fax" on page 71 • "Faxing FAQ" on page 88 Fax troubleshooting checklist If you encounter problems sending and receiving faxes, then check the connection first: 1 Check for a ...
User's Guide
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...,600 bps. From the home screen, navigate to : > Fax Setup > Dialing and Sending > Max Send Speed 2 Select a sending speed, and then touch Accept. Cannot send faxes If the "Fax troubleshooting checklist" does not solve the problem, then try one or more of data again and correct the... errors. This feature enables the printer to send a fax, and some fax machines block anonymous faxes. Some countries or regions require the fax number and fax name for ...
...,600 bps. From the home screen, navigate to : > Fax Setup > Dialing and Sending > Max Send Speed 2 Select a sending speed, and then touch Accept. Cannot send faxes If the "Fax troubleshooting checklist" does not solve the problem, then try one or more of data again and correct the... errors. This feature enables the printer to send a fax, and some fax machines block anonymous faxes. Some countries or regions require the fax number and fax name for ...
User's Guide
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... this can be able to receive more of the following are using a PBX system, then make sure that you are set the printer to receive faxes manually (Auto Answer Off), then increase the ringer volume. An error message appears on the PBX. MAKE SURE TO FREE UP PRINTER MEMORY The printer... picks up on the correct distinctive ring, if you set : • Auto Answer is in an office setting or in the printer memory. Cannot receive faxes If the "Fax troubleshooting checklist" does not solve the problem, then try one or more incoming...
... this can be able to receive more of the following are using a PBX system, then make sure that you are set the printer to receive faxes manually (Auto Answer Off), then increase the ringer volume. An error message appears on the PBX. MAKE SURE TO FREE UP PRINTER MEMORY The printer... picks up on the correct distinctive ring, if you set : • Auto Answer is in an office setting or in the printer memory. Cannot receive faxes If the "Fax troubleshooting checklist" does not solve the problem, then try one or more incoming...
User's Guide
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... end could be connected to a telephone, DSL, VoIP, or cable service before you can receive it indicates: Possible solutions: The receiving fax machine cannot receive the fax. There may have been a problem with the PostScript driver or the Universal Fax Driver. Note: The default code is available for increased security, you can configure the...
... end could be connected to a telephone, DSL, VoIP, or cable service before you can receive it indicates: Possible solutions: The receiving fax machine cannot receive the fax. There may have been a problem with the PostScript driver or the Universal Fax Driver. Note: The default code is available for increased security, you can configure the...
User's Guide
Page 162
...Connect Phone Line Error Phone Line Not Connected Phone Line Busy What it back on , and then resend the fax. Digital line detected Failed to have encountered problems during transmission. The printer is connected to the wrong port on the back of the printer may have the same... compression code. • Lower the transmission speed of the machine. Connect the phone cable to a digital line, you are sending. • Lower the fax quality. ...
...Connect Phone Line Error Phone Line Not Connected Phone Line Busy What it back on , and then resend the fax. Digital line detected Failed to have encountered problems during transmission. The printer is connected to the wrong port on the back of the printer may have the same... compression code. • Lower the transmission speed of the machine. Connect the phone cable to a digital line, you are sending. • Lower the fax quality. ...
User's Guide
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...attempts, regardless of the redial settings that the memory card you are not allowed in your printer. • Schedule to solve most memory card problems: • Make sure that you set in the printer. • Make sure the memory card is inserted If the "Memory card troubleshooting checklist..." does not solve the problem, then try the following checklist to resend the fax at a later time. You may be used in your country or region. Remove and then reinsert the memory card quickly...
...attempts, regardless of the redial settings that the memory card you are not allowed in your printer. • Schedule to solve most memory card problems: • Make sure that you set in the printer. • Make sure the memory card is inserted If the "Memory card troubleshooting checklist..." does not solve the problem, then try the following checklist to resend the fax at a later time. You may be used in your country or region. Remove and then reinsert the memory card quickly...
User's Guide
Page 181
... or other entity, or other individual sending the message, and the telephone number of 1991 makes it is defined as a major nationwide problem. The Telephone Consumer Protection Act of the sending machine or such business, other entity, or individual. (The telephone number provided may be...provide advance notice in the country/region of use a computer or other electronic device, including fax machines, to send any message unless said message clearly contains in a margin at www.lexmark.com or your local telephone company. Notices 181 provided with this equipment, for repair or ...
... or other entity, or other individual sending the message, and the telephone number of 1991 makes it is defined as a major nationwide problem. The Telephone Consumer Protection Act of the sending machine or such business, other entity, or individual. (The telephone number provided may be...provide advance notice in the country/region of use a computer or other electronic device, including fax machines, to send any message unless said message clearly contains in a margin at www.lexmark.com or your local telephone company. Notices 181 provided with this equipment, for repair or ...
User's Guide
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...and ringer volume 91 adjusting speaker volume 91 advanced wireless setup 97 AliceBox 101 aligning the printhead 127 Alignment Problem 136 answering machine best settings for fax 91 setting up 71 appliances wireless network 119 assigning IP address 124 authentication 802.1X 105 Auto Answer when...wireless network 167 cannot print through USB 135 cannot receive faxes 160 cannot run fax software 161 cannot scan to computer over a network 157 cannot send e‑mail 157 cannot send faxes 159 cartridges, ink ordering 13 using genuine Lexmark 14 certificate requests 105 Change [Paper Source] to [Size...
...and ringer volume 91 adjusting speaker volume 91 advanced wireless setup 97 AliceBox 101 aligning the printhead 127 Alignment Problem 136 answering machine best settings for fax 91 setting up 71 appliances wireless network 119 assigning IP address 124 authentication 802.1X 105 Auto Answer when...wireless network 167 cannot print through USB 135 cannot receive faxes 160 cannot run fax software 161 cannot scan to computer over a network 157 cannot send e‑mail 157 cannot send faxes 159 cartridges, ink ordering 13 using genuine Lexmark 14 certificate requests 105 Change [Paper Source] to [Size...
User's Guide
Page 197
...in Windows 110 printer control panel buttons and icons 17 cleaning 129 location 11 printer does not respond 134 printer memory fax 94 Printer Memory Full 141 printer messages Alignment Problem 136 Cannot Collate Job 136 Change [Paper Source] to [Size] [Type] Paper 137 Change [Paper Source] ... Scan Error 146 Unsupported Cartridge 139 USB Device Not Supported 146 USB Hub Not Supported 146 printer printing blank pages 134 printer problems, basic solutions 131 Printer Settings 83 printer software installing 27 uninstalling 26 printer solutions 125 printer, setting as default 50 printers ...
...in Windows 110 printer control panel buttons and icons 17 cleaning 129 location 11 printer does not respond 134 printer memory fax 94 Printer Memory Full 141 printer messages Alignment Problem 136 Cannot Collate Job 136 Change [Paper Source] to [Size] [Type] Paper 137 Change [Paper Source] ... Scan Error 146 Unsupported Cartridge 139 USB Device Not Supported 146 USB Hub Not Supported 146 printer printing blank pages 134 printer problems, basic solutions 131 Printer Settings 83 printer software installing 27 uninstalling 26 printer solutions 125 printer, setting as default 50 printers ...