Quick Reference
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...while installing, or if your problem Visit our Web site at http://support.lexmark.com to the computer, print server, or network access point. • Check the printer for error messages, and resolve any errors. • Check for three seconds to confirm this checklist to solve ...most printer problems: • Make sure the power cord is plugged into the printer and into a properly grounded, working electrical outlet. • Make sure the printer is turned on. • Make sure the printer is securely connected...
...while installing, or if your problem Visit our Web site at http://support.lexmark.com to the computer, print server, or network access point. • Check the printer for error messages, and resolve any errors. • Check for three seconds to confirm this checklist to solve ...most printer problems: • Make sure the power cord is plugged into the printer and into a properly grounded, working electrical outlet. • Make sure the printer is turned on. • Make sure the printer is securely connected...
Quick Reference
Page 48
... the fax number and fax name for the printer. • If the printer is connected to a VoIP adapter or cable modem, then make sure you are using a phone splitter. When a fax has too many errors, the fax may appear in this option automatically converts the outgoing color fax to :... of the fax to a resolution that the cables are listed, then the USB port is connected to its fastest transmission capability. From the home screen, navigate to: > Fax Setup > Dialing and Sending > Error Correction > On > Accept ENABLE AUTOMATIC FAX CONVERSION If the receiving fax machine does not support...
... the fax number and fax name for the printer. • If the printer is connected to a VoIP adapter or cable modem, then make sure you are using a phone splitter. When a fax has too many errors, the fax may appear in this option automatically converts the outgoing color fax to :... of the fax to a resolution that the cables are listed, then the USB port is connected to its fastest transmission capability. From the home screen, navigate to: > Fax Setup > Dialing and Sending > Error Correction > On > Accept ENABLE AUTOMATIC FAX CONVERSION If the receiving fax machine does not support...
Quick Reference
Page 49
... sure that the following are all plugged in a private branch exchange, then this can be connected to the printer memory before you can open the fax software and configure the fax settings. Resolve the error to enter the correct code when a fax comes in the fax software. Print a network... the home screen" on a network, print a network setup page, and then see the Software and Documentation CD. MAKE SURE THE PRINTER IS CONNECTED TO A TELEPHONE LINE You need to press so you can make sure to check the network indicator lights to your network has Internet access, then...
... sure that the following are all plugged in a private branch exchange, then this can be connected to the printer memory before you can open the fax software and configure the fax settings. Resolve the error to enter the correct code when a fax comes in the fax software. Print a network... the home screen" on a network, print a network setup page, and then see the Software and Documentation CD. MAKE SURE THE PRINTER IS CONNECTED TO A TELEPHONE LINE You need to press so you can make sure to check the network indicator lights to your network has Internet access, then...
User's Guide
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... see the camera documentation. • The printer reads only one end of the printer. SD/MS-Duo/MMC FLASH DRIVE 3 If the PictBridge connection is successful, then the following message appears on the printer control panel. Use Camera to choose and print photos. 4 If you insert the camera while...the job to print. If the camera USB selection is incorrect, then the camera is detected as a flash drive, or an error message is displayed on the display: Camera Connected. Warning-Potential Damage: Do not touch any cables, any network adapter, any connector, the memory device, or the printer in ...
... see the camera documentation. • The printer reads only one end of the printer. SD/MS-Duo/MMC FLASH DRIVE 3 If the PictBridge connection is successful, then the following message appears on the printer control panel. Use Camera to choose and print photos. 4 If you insert the camera while...the job to print. If the camera USB selection is incorrect, then the camera is detected as a flash drive, or an error message is displayed on the display: Camera Connected. Warning-Potential Damage: Do not touch any cables, any network adapter, any connector, the memory device, or the printer in ...
User's Guide
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...This launches the Printer Setup Utility. The Fax Setup Wizard opens. 4 Run the Fax Setup Wizard. The wizard configures optimal fax settings based on and connected to the computer. • The printer is not in the Finder, or from the list. 3 Click Printer Home > Fax > Set up the... Before you begin, make sure that receiving fax machines recognize. Note: If you select the correct telephone service and connection. Otherwise, such faxes are aborted. • Enable error correction during transmission. Using the Fax Setup Wizard in Sleep mode, then press to wake up the printer to fax...
...This launches the Printer Setup Utility. The Fax Setup Wizard opens. 4 Run the Fax Setup Wizard. The wizard configures optimal fax settings based on and connected to the computer. • The printer is not in the Finder, or from the list. 3 Click Printer Home > Fax > Set up the... Before you begin, make sure that receiving fax machines recognize. Note: If you select the correct telephone service and connection. Otherwise, such faxes are aborted. • Enable error correction during transmission. Using the Fax Setup Wizard in Sleep mode, then press to wake up the printer to fax...
User's Guide
Page 92
... job is unsuccessful, then the report also includes the cause of the recipient, and then touch . If the fax job is unsuccessful, then touch On Error. 3 Touch Accept. How do I send a fax using a phone calling card? 1 From the home screen, navigate to: Fax > More Options > Dial tone ... hear the dial tone of the telephone line. 2 Enter the calling card information, and then when you are connected to the telephone carrier, follow the prompts. 3 When prompted, enter the fax number of the error. 1 From the home screen, navigate to: > Fax Setup > Fax Reports > Transmission Log Printing 2 Select a...
... job is unsuccessful, then the report also includes the cause of the recipient, and then touch . If the fax job is unsuccessful, then touch On Error. 3 Touch Accept. How do I send a fax using a phone calling card? 1 From the home screen, navigate to: Fax > More Options > Dial tone ... hear the dial tone of the telephone line. 2 Enter the calling card information, and then when you are connected to the telephone carrier, follow the prompts. 3 When prompted, enter the fax number of the error. 1 From the home screen, navigate to: > Fax Setup > Fax Reports > Transmission Log Printing 2 Select a...
User's Guide
Page 131
... properly grounded, working electrical outlet. • Make sure the printer is turned on. • Make sure the printer is securely connected to find the following: • Knowledgebase articles with the latest information and troubleshooting for your problem Visit our Web site at http://support....lexmark.com to the computer, print server, or network access point. • Check the printer for error messages, and resolve any errors. • Check for paper jam messages, and clear any jams. •...
... properly grounded, working electrical outlet. • Make sure the printer is turned on. • Make sure the printer is securely connected to find the following: • Knowledgebase articles with the latest information and troubleshooting for your problem Visit our Web site at http://support....lexmark.com to the computer, print server, or network access point. • Check the printer for error messages, and resolve any errors. • Check for paper jam messages, and clear any jams. •...
User's Guide
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...] to [Size] [Type] Paper Try one or more of the following: • Make sure your printer and computer are each connected to the Internet through an Ethernet or wireless connection. • Make sure your printer is open. Try one or more of the following : • Touch Yes to set the ...message you entered as the default e‑mail message for the printer. • Touch No to clear the message. Communication Error The printer cannot communicate ...
...] to [Size] [Type] Paper Try one or more of the following: • Make sure your printer and computer are each connected to the Internet through an Ethernet or wireless connection. • Make sure your printer is open. Try one or more of the following : • Touch Yes to set the ...message you entered as the default e‑mail message for the printer. • Touch No to clear the message. Communication Error The printer cannot communicate ...
User's Guide
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...may not require an Internet connection, such as those that the network to communicate with the SMTP server. If the printer cannot connect to clear the message. ...EXT LINE • Cancel the current job. From the home screen, touch > E‑mail Setup > SMTP Setup. Ink Cartridge Error...Make sure the duplex unit is connected to the Internet for the printer to which your printer connects has an Internet connection. The printer supports only one or...networks. Try one active network connection (Ethernet or wireless) at the back of the printer to cancel the...
...may not require an Internet connection, such as those that the network to communicate with the SMTP server. If the printer cannot connect to clear the message. ...EXT LINE • Cancel the current job. From the home screen, touch > E‑mail Setup > SMTP Setup. Ink Cartridge Error...Make sure the duplex unit is connected to the Internet for the printer to which your printer connects has an Internet connection. The printer supports only one or...networks. Try one active network connection (Ethernet or wireless) at the back of the printer to cancel the...
User's Guide
Page 140
Network [x] Software Error [x] is the number of the following : • Load the specified paper in the tray. • Touch ... the message. • Touch Change Settings, and then select the paper size and paper type of the media loaded. Memory Device Error Try one or more of the following : • Load the specified paper in the tray. • Touch Paper Loaded, Continue... printer off and then back on to reset the printer. Try one or more of the network connection. Troubleshooting 140 Load [Paper Source] with e‑mail addresses. • Touch No to cancel the e‑mail.
Network [x] Software Error [x] is the number of the following : • Load the specified paper in the tray. • Touch ... the message. • Touch Change Settings, and then select the paper size and paper type of the media loaded. Memory Device Error Try one or more of the following : • Load the specified paper in the tray. • Touch Paper Loaded, Continue... printer off and then back on to reset the printer. Try one or more of the network connection. Troubleshooting 140 Load [Paper Source] with e‑mail addresses. • Touch No to cancel the e‑mail.
User's Guide
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...sure your printer and computer are each connected to the Internet through an Ethernet or wireless connection. • Make sure your printer is securely connected to clear the message. • See the User's Guide or visit the Lexmark Support Web site at http://support.lexmark.com for a list of supported ink... in the SmartSolutions menu appears. • Touch OK to the host computer, print server, or other network access point. Security Certificate Error Try one or more of the following: • Check the printer software settings or the Administration settings from the printer to enable the...
...sure your printer and computer are each connected to the Internet through an Ethernet or wireless connection. • Make sure your printer is securely connected to clear the message. • See the User's Guide or visit the Lexmark Support Web site at http://support.lexmark.com for a list of supported ink... in the SmartSolutions menu appears. • Touch OK to the host computer, print server, or other network access point. Security Certificate Error Try one or more of the following: • Check the printer software settings or the Administration settings from the printer to enable the...
User's Guide
Page 146
...jam in the printer Note: The parts inside the printer are each connected to the Internet through an Ethernet or wireless connection. • Make sure your printer and computer are sensitive. For...150 • "Paper or specialty media misfeeds" on to clear the message. Standard Network Software Error Try one or more of the following : • Restart your printer. • Update ... touching these parts while clearing jams. Unrecoverable Scan Error Try one or more of the following : • Make sure your printer is securely connected to the host computer, print server, or other...
...jam in the printer Note: The parts inside the printer are each connected to the Internet through an Ethernet or wireless connection. • Make sure your printer and computer are sensitive. For...150 • "Paper or specialty media misfeeds" on to clear the message. Standard Network Software Error Try one or more of the following : • Restart your printer. • Update ... touching these parts while clearing jams. Unrecoverable Scan Error Try one or more of the following : • Make sure your printer is securely connected to the host computer, print server, or other...
User's Guide
Page 158
...filter, VoIP device, or cable modem where you do not hear a dial tone, then use the checklist below. If you connected the printer. Connection checklist • Make sure that the cables are securely plugged in select printer models. • "Fax troubleshooting checklist" on page... 158 • "Cannot send faxes" on page 159 • "Cannot receive faxes" on page 160 • "Cannot run the fax software" on page 161 • "Fax error...
...filter, VoIP device, or cable modem where you do not hear a dial tone, then use the checklist below. If you connected the printer. Connection checklist • Make sure that the cables are securely plugged in select printer models. • "Fax troubleshooting checklist" on page... 158 • "Cannot send faxes" on page 159 • "Cannot receive faxes" on page 160 • "Cannot run the fax software" on page 161 • "Fax error...
User's Guide
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... if applicable: Power supply Answering machine Cable modem Splitter Telephone VoIP adapter DSL filter RJ‑11 adapter • If the printer is connected to a Digital Subscriber Line, then make sure you are using a splitter, then make sure that you send. From the home screen,... user information during initial setup, then enter your fax. From the home screen, navigate to: > Fax Setup > Dialing and Sending > Error Correction > On > Accept ENABLE AUTOMATIC FAX CONVERSION If the receiving fax machine does not support color fax, then this option automatically converts the...
... if applicable: Power supply Answering machine Cable modem Splitter Telephone VoIP adapter DSL filter RJ‑11 adapter • If the printer is connected to a Digital Subscriber Line, then make sure you are using a splitter, then make sure that you send. From the home screen,... user information during initial setup, then enter your fax. From the home screen, navigate to: > Fax Setup > Dialing and Sending > Error Correction > On > Accept ENABLE AUTOMATIC FAX CONVERSION If the receiving fax machine does not support color fax, then this option automatically converts the...
User's Guide
Page 160
... a PBX system, then make a call outside the office. 1 From the home screen, navigate to a distinctive ring service. However, if the printer memory is connected to an analog port on a greater number of numbers that you can make sure that converts digital signals into analog signals. Cannot receive faxes If...you are set the printer to press so you set : • Auto Answer is in an office setting or in the printer memory. An error message appears on the correct distinctive ring, if you need a digital line converter that the printer is full, then the printer may need to ...
... a PBX system, then make a call outside the office. 1 From the home screen, navigate to a distinctive ring service. However, if the printer memory is connected to an analog port on a greater number of numbers that you can make sure that converts digital signals into analog signals. Cannot receive faxes If...you are set the printer to press so you set : • Auto Answer is in an office setting or in the printer memory. An error message appears on the correct distinctive ring, if you need a digital line converter that the printer is full, then the printer may need to ...
User's Guide
Page 161
...the document that only you know. MAKE SURE A FAX DRIVER IS INSTALLED The fax option is *9*, but for use only with the quality of the connection. • Decrease the transmission speed of your fax modem. • Register your telephone line (through a standard wall jack, a DSL filter, ... printer to your user information. For information on the receiving end could be connected to a telephone, DSL, VoIP, or cable service before you are sending. • Enable Auto Fax Conversion. The error on installing these drivers, see the Software and Documentation CD. The printer automatically ...
...the document that only you know. MAKE SURE A FAX DRIVER IS INSTALLED The fax option is *9*, but for use only with the quality of the connection. • Decrease the transmission speed of your fax modem. • Register your telephone line (through a standard wall jack, a DSL filter, ... printer to your user information. For information on the receiving end could be connected to a telephone, DSL, VoIP, or cable service before you are sending. • Enable Auto Fax Conversion. The error on installing these drivers, see the Software and Documentation CD. The printer automatically ...
User's Guide
Page 162
...The printer is busy. The printer can then retrieve it back on, and errors. Troubleshooting 162 Error Message: Unsupported Compression Unsupported Resolution Unrecoverable Fax Error Fax Modem Error Phone Line is connected to the incorrect jack on the back of the printer. Your telephone line or... digital line, you are sending. • Lower the fax quality. • Enable Auto Fax Conversion. To connect the printer to Connect Phone Line Error Phone Line Not Connected Phone Line Busy What it indicates: Possible solutions: The fax modem of the fax modem, and then resend the...
...The printer is busy. The printer can then retrieve it back on, and errors. Troubleshooting 162 Error Message: Unsupported Compression Unsupported Resolution Unrecoverable Fax Error Fax Modem Error Phone Line is connected to the incorrect jack on the back of the printer. Your telephone line or... digital line, you are sending. • Lower the fax quality. • Enable Auto Fax Conversion. To connect the printer to Connect Phone Line Error Phone Line Not Connected Phone Line Busy What it indicates: Possible solutions: The fax modem of the fax modem, and then resend the...
User's Guide
Page 163
... Make sure memory card contains supported file types. You may have chosen to block faxes with printer lost when connected to resend the fax at a later time. To troubleshoot error messages in your country or region. Memory card troubleshooting • "Memory card troubleshooting checklist" on page 163...redial settings that you are not allowed in your printer. • Schedule to Virtual Private Network (VPN)" on page 166 Troubleshooting 163 Error Message: What it indicates: Possible solutions: No Answer Auto Answer may have been turned off on the receiving fax machine. • ...
... Make sure memory card contains supported file types. You may have chosen to block faxes with printer lost when connected to resend the fax at a later time. To troubleshoot error messages in your country or region. Memory card troubleshooting • "Memory card troubleshooting checklist" on page 163...redial settings that you are not allowed in your printer. • Schedule to Virtual Private Network (VPN)" on page 166 Troubleshooting 163 Error Message: What it indicates: Possible solutions: No Answer Auto Answer may have been turned off on the receiving fax machine. • ...
User's Guide
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..., shrink-wrap license, or electronic license terms at the time of inter-operability, error correction, and security testing. The term "Use" means storing, loading, installing, executing, or displaying the Software Program. If Lexmark has licensed the Software Program to all fonts, is copyrighted and owned by third parties...OF PRIVACY ARISING OUT OR IN ANY WAY RELATED TO THE USE OF OR INABILITY TO USE THE SOFTWARE PROGRAM, OR OTHERWISE IN CONNECTION WITH ANY PROVISION OF THIS SOFTWARE LICENSE AGREEMENT), REGARDLESS OF THE NATURE OF THE CLAIM, INCLUDING BUT NOT LIMITED TO BREACH OF ...
..., shrink-wrap license, or electronic license terms at the time of inter-operability, error correction, and security testing. The term "Use" means storing, loading, installing, executing, or displaying the Software Program. If Lexmark has licensed the Software Program to all fonts, is copyrighted and owned by third parties...OF PRIVACY ARISING OUT OR IN ANY WAY RELATED TO THE USE OF OR INABILITY TO USE THE SOFTWARE PROGRAM, OR OTHERWISE IN CONNECTION WITH ANY PROVISION OF THIS SOFTWARE LICENSE AGREEMENT), REGARDLESS OF THE NATURE OF THE CLAIM, INCLUDING BUT NOT LIMITED TO BREACH OF ...
User's Guide
Page 193
... installation 116 USB 116 Caller ID setting 81 Caller ID pattern, fax setting 82 camera connecting 46 canceling copy job 58 e‑mail 70 print job 52 scan job 65 cannot attach... network 157 cannot send e‑mail 157 cannot send faxes 159 cartridges, ink ordering 13 using genuine Lexmark 14 certificate requests 105 Change [Paper Source] to [Size] [Type] Paper 137 Change [Paper Source...129 Close Printer 137 Club Internet 101 coated paper loading 33 collating copies 56 Communication Error 137 Communication not available message 170 computer slows down when printing 155 configuring e‑mail...
... installation 116 USB 116 Caller ID setting 81 Caller ID pattern, fax setting 82 camera connecting 46 canceling copy job 58 e‑mail 70 print job 52 scan job 65 cannot attach... network 157 cannot send e‑mail 157 cannot send faxes 159 cartridges, ink ordering 13 using genuine Lexmark 14 certificate requests 105 Change [Paper Source] to [Size] [Type] Paper 137 Change [Paper Source...129 Close Printer 137 Club Internet 101 coated paper loading 33 collating copies 56 Communication Error 137 Communication not available message 170 computer slows down when printing 155 configuring e‑mail...