Maintenance Guide
Page 7
... photoconductor kit, and then pull the toner cartridge out using the handle. 3 Unpack the new toner cartridge. Maintaining the printer 7 Extended light exposure can cause print quality problems. 4 Rotate the cartridge in as far as it will go. 2 Press the button on the tracks of the photoconductor kit.
... photoconductor kit, and then pull the toner cartridge out using the handle. 3 Unpack the new toner cartridge. Maintaining the printer 7 Extended light exposure can cause print quality problems. 4 Rotate the cartridge in as far as it will go. 2 Press the button on the tracks of the photoconductor kit.
User Guide
Page 5
... 58 Too many trays attached ...108 59 Incompatible tray ...108 88 Replace toner ...108 Solving basic printer problems...108 Solving printing problems...109 Jobs do not print...109 Multiple-language PDFs do not print...110 Job takes longer than expected to print ...110 Job prints from the wrong tray or on the wrong paper 110 Incorrect characters...
... 58 Too many trays attached ...108 59 Incompatible tray ...108 88 Replace toner ...108 Solving basic printer problems...108 Solving printing problems...109 Jobs do not print...109 Multiple-language PDFs do not print...110 Job takes longer than expected to print ...110 Job prints from the wrong tray or on the wrong paper 110 Incorrect characters...
User Guide
Page 6
... Paper jam lights remain on after jam is cleared ...113 Page that jammed does not reprint after the jam is cleared 114 Solving print quality problems...114 Isolating print quality problems...114 Blank pages...115 Characters have jagged or uneven edges ...115 Clipped images...115 Gray background ...116 Ghost images...116 Incorrect margins...117...
... Paper jam lights remain on after jam is cleared ...113 Page that jammed does not reprint after the jam is cleared 114 Solving print quality problems...114 Isolating print quality problems...114 Blank pages...115 Characters have jagged or uneven edges ...115 Clipped images...115 Gray background ...116 Ghost images...116 Incorrect margins...117...
User Guide
Page 9
...: • Selecting and storing paper and specialty media • Loading paper • Performing printing depending on your printer model • Configuring printer settings • Viewing and printing documents and photos • Setting up and using printer software • Setting up and configuring...looking for and maintaining the printer • Troubleshooting and solving problems Help using your operating system. User's Guide-The User's Guide is also available on the Lexmark Web site at http://support.lexmark.com. Finding information about the printer What are the reason...
...: • Selecting and storing paper and specialty media • Loading paper • Performing printing depending on your printer model • Configuring printer settings • Viewing and printing documents and photos • Setting up and using printer software • Setting up and configuring...looking for and maintaining the printer • Troubleshooting and solving problems Help using your operating system. User's Guide-The User's Guide is also available on the Lexmark Web site at http://support.lexmark.com. Finding information about the printer What are the reason...
User Guide
Page 26
... printers, despite surface texture. Saving paper and toner Using recycled paper and other office papers As an environmentally conscious company, Lexmark supports the use of today's recycled office papers, but generally the following property guidelines apply to recycled paper. • ...for use of recycled office paper produced specifically for different temperature and humidity conditions. Minimizing your printer's environmental impact Lexmark is committed to environmental sustainability and is continually improving its printers with the environment in mind, engineer our packaging to...
... printers, despite surface texture. Saving paper and toner Using recycled paper and other office papers As an environmentally conscious company, Lexmark supports the use of today's recycled office papers, but generally the following property guidelines apply to recycled paper. • ...for use of recycled office paper produced specifically for different temperature and humidity conditions. Minimizing your printer's environmental impact Lexmark is committed to environmental sustainability and is continually improving its printers with the environment in mind, engineer our packaging to...
User Guide
Page 31
Blinking What you can do Use Hex Trace to troubleshoot printing problems. Turn the printer off and then on again to return to the Ready state. Wait or press . Blinking - Interpreting the printer control panel lights 31 Wait until the printer returns to the Ready state. Slowly Blinking Busy - Light sequence Hex Trace Ready - Blinking Flushing Buffer -
Blinking What you can do Use Hex Trace to troubleshoot printing problems. Turn the printer off and then on again to return to the Ready state. Wait or press . Blinking - Interpreting the printer control panel lights 31 Wait until the printer returns to the Ready state. Slowly Blinking Busy - Light sequence Hex Trace Ready - Blinking Flushing Buffer -
User Guide
Page 50
...100% chemically treated pulped wood. Storing paper unwrapped in hot, humid, cold, or dry conditions, even in the trays, can cause feeding problems. Smoothness Paper smoothness directly affects print quality. Leave paper in its original wrapper until it is time to 48 hours before... the paper with chemicals that fail EN12281:2002 (European) • Paper weighing less than ±2.3 mm (±0.9 in fewer paper feeding problems and better print quality. If paper is too rough, toner cannot fuse to moisture changes that can occur after the paper passes through the printer, where it...
...100% chemically treated pulped wood. Storing paper unwrapped in hot, humid, cold, or dry conditions, even in the trays, can cause feeding problems. Smoothness Paper smoothness directly affects print quality. Leave paper in its original wrapper until it is time to 48 hours before... the paper with chemicals that fail EN12281:2002 (European) • Paper weighing less than ±2.3 mm (±0.9 in fewer paper feeding problems and better print quality. If paper is too rough, toner cannot fuse to moisture changes that can occur after the paper passes through the printer, where it...
User Guide
Page 59
... can be printed at a temperature up to Rough. Have windows, holes, perforations, cutouts, or embossing Printing 59 When printing on transparencies: • Feed transparencies from sticking together. • We recommend Lexmark part number 70X7240 for letter-size transparencies and Lexmark part number ... determine whether the chosen preprinted letterhead is placed facedown. Tips on using a local utility. • To prevent print quality problems, avoid getting fingerprints on the envelopes being considered for use before buying large quantities. The top edge of the ...
... can be printed at a temperature up to Rough. Have windows, holes, perforations, cutouts, or embossing Printing 59 When printing on transparencies: • Feed transparencies from sticking together. • We recommend Lexmark part number 70X7240 for letter-size transparencies and Lexmark part number ... determine whether the chosen preprinted letterhead is placed facedown. Tips on using a local utility. • To prevent print quality problems, avoid getting fingerprints on the envelopes being considered for use before buying large quantities. The top edge of the ...
User Guide
Page 61
... Page Layout Options. 5 Click Booklet. 6 Click OK. The menu settings and network setup pages print. Printing 61 • Be aware that preprinting, perforation, and creasing may significantly affect the print quality and cause jams or other paper handling problems. • Check with the manufacturer or vendor to ensure the card stock can withstand temperatures...
... Page Layout Options. 5 Click Booklet. 6 Click OK. The menu settings and network setup pages print. Printing 61 • Be aware that preprinting, perforation, and creasing may significantly affect the print quality and cause jams or other paper handling problems. • Check with the manufacturer or vendor to ensure the card stock can withstand temperatures...
User Guide
Page 62
...turning the printer on. 3 Release . 4 Close the front door. The home menu light sequence appears. - After a few minutes, the print quality test pages print. The pages include: • An information page that contains information about the printer, the toner cartridge, the margin settings, and the minimum...hold until all the lights cycle. On the menu settings page: • Under the Paper Menu, check what papers are problems, see "Solving print quality problems" on page 114. If there are listed under Custom Types. • Under Device Information, verify the amount of memory installed...
...turning the printer on. 3 Release . 4 Close the front door. The home menu light sequence appears. - After a few minutes, the print quality test pages print. The pages include: • An information page that contains information about the printer, the toner cartridge, the margin settings, and the minimum...hold until all the lights cycle. On the menu settings page: • Under the Paper Menu, check what papers are problems, see "Solving print quality problems" on page 114. If there are listed under Custom Types. • Under Device Information, verify the amount of memory installed...
User Guide
Page 86
Warning-Potential Damage: When replacing a toner cartridge, do not leave the new cartridge exposed to distribute the toner. Extended light exposure can cause print quality problems. 4 Rotate the cartridge in all directions to direct light for an extended period of the photoconductor kit, and then pull the toner cartridge out using the handle. 3 Unpack the new toner cartridge. To replace the toner cartridge: 1 Open the front door by pressing the button on the left side of the printer and lowering the door. 2 Press the button on the base of time. Maintaining the printer 86
Warning-Potential Damage: When replacing a toner cartridge, do not leave the new cartridge exposed to distribute the toner. Extended light exposure can cause print quality problems. 4 Rotate the cartridge in all directions to direct light for an extended period of the photoconductor kit, and then pull the toner cartridge out using the handle. 3 Unpack the new toner cartridge. To replace the toner cartridge: 1 Open the front door by pressing the button on the left side of the printer and lowering the door. 2 Press the button on the base of time. Maintaining the printer 86
User Guide
Page 108
... the printer and the host computer, print server, option, or other network device. • All options are properly installed. • The printer driver settings are correct. Solving basic printer problems If there are supported. This often fixes the problem. Try one or more of these .... 5 Turn the printer back on . Once you have checked each of the following : • Remove the tray. • Press to continue printing. Note: Optional trays lock together when stacked. Remove stacked trays one or more of the following : • Replace the toner cartridge. •...
... the printer and the host computer, print server, option, or other network device. • All options are properly installed. • The printer driver settings are correct. Solving basic printer problems If there are supported. This often fixes the problem. Try one or more of these .... 5 Turn the printer back on . Once you have checked each of the following : • Remove the tray. • Press to continue printing. Note: Optional trays lock together when stacked. Remove stacked trays one or more of the following : • Replace the toner cartridge. •...
User Guide
Page 109
...model number of the software matches the model number of the following: MAKE SURE THE PRINTER IS READY TO PRINT Make sure the light is on the Lexmark Web site at www.lexmark.com. To verify that you installed the correct printer software for your printer. Contact your system support person ...to the printer to make sure the network is Not Connected, check the network cables, and then try printing the network setup page again. CHECK TO SEE IF THE TRAY IS EMPTY Load paper in the tray. Solving printing problems Jobs do not print These are also available on before sending a job to...
...model number of the software matches the model number of the following: MAKE SURE THE PRINTER IS READY TO PRINT Make sure the light is on the Lexmark Web site at www.lexmark.com. To verify that you installed the correct printer software for your printer. Contact your system support person ...to the printer to make sure the network is Not Connected, check the network cables, and then try printing the network setup page again. CHECK TO SEE IF THE TRAY IS EMPTY Load paper in the tray. Solving printing problems Jobs do not print These are also available on before sending a job to...
User Guide
Page 112
MAKE SURE THE OPTION IS INSTALLED Print a menu settings page and check to see if the option is installed These are aligned against the edges of the paper. 4 Insert the tray. MAKE ... OPTION IS CONNECTED TO THE PRINTER 1 Turn the printer off , wait for paper jams or misfeeds. 3 Make sure the guides are possible solutions. Solving option problems Option does not operate correctly or quits after it . Troubleshooting 112 Try one or more of the following : MAKE SURE THE PAPER IS LOADED CORRECTLY...
MAKE SURE THE OPTION IS INSTALLED Print a menu settings page and check to see if the option is installed These are aligned against the edges of the paper. 4 Insert the tray. MAKE ... OPTION IS CONNECTED TO THE PRINTER 1 Turn the printer off , wait for paper jams or misfeeds. 3 Make sure the guides are possible solutions. Solving option problems Option does not operate correctly or quits after it . Troubleshooting 112 Try one or more of the following : MAKE SURE THE PAPER IS LOADED CORRECTLY...
User Guide
Page 114
...reprint after the jam is cleared Jam Recovery is set to Auto or On. You may help you solve print quality problems. If these utilities installs with the printer software. Isolating print quality problems Print the print quality test pages to Off. The light sequence that requires adjustment or replacement. On - From the Setup menu..., make sure Jam Recovery is set Jam Recovery to Auto or On: • If the printer is set to isolate print quality problems. 1 Turn the printer off, and then open the Local Printer Settings Utility for Windows or Printer Settings for...
...reprint after the jam is cleared Jam Recovery is set to Auto or On. You may help you solve print quality problems. If these utilities installs with the printer software. Isolating print quality problems Print the print quality test pages to Off. The light sequence that requires adjustment or replacement. On - From the Setup menu..., make sure Jam Recovery is set Jam Recovery to Auto or On: • If the printer is set to isolate print quality problems. 1 Turn the printer off, and then open the Local Printer Settings Utility for Windows or Printer Settings for...
User Guide
Page 115
... and hold until all the lights cycle. Characters have jagged or uneven edges If you are using downloaded fonts, verify that the fonts are problems, see "Solving print quality problems" on page 114. Troubleshooting 115 To exit the menus, turn the printer off. Clipped images These are possible solutions. The pages include: •...
... and hold until all the lights cycle. Characters have jagged or uneven edges If you are using downloaded fonts, verify that the fonts are problems, see "Solving print quality problems" on page 114. Troubleshooting 115 To exit the menus, turn the printer off. Clipped images These are possible solutions. The pages include: •...
User Guide
Page 140
...from standard output bin 107 printer options troubleshooting drawers 112 memory card 113 option not working 112 printer problems, solving basic 108 printer settings configuration sheet printing 22 printing booklet 61 duplex (2-sided) 56 duplex, manual 56 from Macintosh computer 55 from Windows 55 installing printer...both sides of paper manually 56 on both sides of the paper 56 print quality test pages 62, 114 publications, finding 9 Q Quality menu 79 R recycled paper using 26 recycling Lexmark packaging 28 Lexmark products 28 toner cartridges 28 WEEE statement 126 Remove paper from standard ...
...from standard output bin 107 printer options troubleshooting drawers 112 memory card 113 option not working 112 printer problems, solving basic 108 printer settings configuration sheet printing 22 printing booklet 61 duplex (2-sided) 56 duplex, manual 56 from Macintosh computer 55 from Windows 55 installing printer...both sides of paper manually 56 on both sides of the paper 56 print quality test pages 62, 114 publications, finding 9 Q Quality menu 79 R recycled paper using 26 recycling Lexmark packaging 28 Lexmark products 28 toner cartridges 28 WEEE statement 126 Remove paper from standard ...
Service Manual
Page 34
... the pages print. Waiting z z Meaning The printer is on when the printing stops. • Press and release Cancel to cancel printing. • Press and hold Cancel to reset the printer. 2-8 Lexmark™ E260d, E260dn Action Busy:... • Wait for the message to clear. • Press and hold Cancel to reset the printer. Printing a directory, a font list, menu settings pages, or Print Quality Test Pages: • Wait for the pages to exit Hex Trace. Action • Advanced users can use Hex Trace to help troubleshoot printing problems...
... the pages print. Waiting z z Meaning The printer is on when the printing stops. • Press and release Cancel to cancel printing. • Press and hold Cancel to reset the printer. 2-8 Lexmark™ E260d, E260dn Action Busy:... • Wait for the message to clear. • Press and hold Cancel to reset the printer. Printing a directory, a font list, menu settings pages, or Print Quality Test Pages: • Wait for the pages to exit Hex Trace. Action • Advanced users can use Hex Trace to help troubleshoot printing problems...
Service Manual
Page 39
...it performs a soft reset. Service error ✷ ✷ ✷ ✷ ✷ ✷ Meaning The printer has a service error, and printing has stopped. Programming engine code/Programming system code 4513-220, -230 z z z Meaning New code is reduced to see the secondary error code. ...8226; Press Continue to clear the secondary message. Action Wait for the message to locate the problem. Action Press Continue twice to 300 dpi. • A font error occurred. • Communication with the host computer is lost. ...
...it performs a soft reset. Service error ✷ ✷ ✷ ✷ ✷ ✷ Meaning The printer has a service error, and printing has stopped. Programming engine code/Programming system code 4513-220, -230 z z z Meaning New code is reduced to see the secondary error code. ...8226; Press Continue to clear the secondary message. Action Wait for the message to locate the problem. Action Press Continue twice to 300 dpi. • A font error occurred. • Communication with the host computer is lost. ...
Service Manual
Page 90
...exit Hex Trace, turn off the printer. 2. Help isolate printing problems when unexpected characters print or characters are unaffected. Open the front access door. 3. Four pages print to the factory default values except: • All settings ...print quality problems, such as streaking. 4513-220, -230 Configuration menu selections To enter the Configuration menu: 1. Print menus by providing information about what the printer is blank. The replace photoconductor message should be cleared only when the photoconductor kit has been replaced. 3-4 Lexmark™ E260d, E260dn...
...exit Hex Trace, turn off the printer. 2. Help isolate printing problems when unexpected characters print or characters are unaffected. Open the front access door. 3. Four pages print to the factory default values except: • All settings ...print quality problems, such as streaking. 4513-220, -230 Configuration menu selections To enter the Configuration menu: 1. Print menus by providing information about what the printer is blank. The replace photoconductor message should be cleared only when the photoconductor kit has been replaced. 3-4 Lexmark™ E260d, E260dn...