User Guide
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......120 Clearing jams from Tray 1...120 Clearing jams from Tray 2...122 Clearing jams in the manual feeder...123 Clearing jams behind the rear door...124 Troubleshooting 126 Solving basic printer problems...126 Solving printing problems...126 Jobs do not print...126 Multiple-language PDFs do not print...127 Job takes longer...
......120 Clearing jams from Tray 1...120 Clearing jams from Tray 2...122 Clearing jams in the manual feeder...123 Clearing jams behind the rear door...124 Troubleshooting 126 Solving basic printer problems...126 Solving printing problems...126 Jobs do not print...126 Multiple-language PDFs do not print...127 Job takes longer...
User Guide
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Slowly Blinking Busy - Blinking - Blinking Flushing Buffer - Wait until the printer returns to troubleshoot printing problems. Wait or press . Light sequence Hex Trace Ready - Blinking What you can do Use Hex Trace to the Ready state. Interpreting the printer control panel lights 23
Slowly Blinking Busy - Blinking - Blinking Flushing Buffer - Wait until the printer returns to troubleshoot printing problems. Wait or press . Light sequence Hex Trace Ready - Blinking What you can do Use Hex Trace to the Ready state. Interpreting the printer control panel lights 23
User Guide
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Troubleshooting Solving basic printer problems If there are basic printer problems, or the printer is unresponsive, make sure: • The power cord is plugged into the outlet is working. • The printer is the most current, check the Lexmark Web site at www.lexmark.com. Once you installed the correct printer software for about... and Documentation CD to check which software is securely attached to print. CHECK TO SEE IF THE TRAY IS EMPTY Load paper in the tray. Troubleshooting 126
Troubleshooting Solving basic printer problems If there are basic printer problems, or the printer is unresponsive, make sure: • The power cord is plugged into the outlet is working. • The printer is the most current, check the Lexmark Web site at www.lexmark.com. Once you installed the correct printer software for about... and Documentation CD to check which software is securely attached to print. CHECK TO SEE IF THE TRAY IS EMPTY Load paper in the tray. Troubleshooting 126
User Guide
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...check the network cables, and then try printing the network setup page again. Job prints from the wrong tray or on the Lexmark Web site at www.lexmark.com. To access the Paper menu, do not print The documents contain unavailable fonts. 1 Open the document you want to print...the Embedded Web Server by eliminating the number and size of fonts, the number and complexity of images, and the number of a Web browser. Troubleshooting 127 MAKE SURE YOU ARE USING A RECOMMENDED USB, PARALLEL, OR ETHERNET CABLE For more information, see the setup documentation that the status shows ...
...check the network cables, and then try printing the network setup page again. Job prints from the wrong tray or on the Lexmark Web site at www.lexmark.com. To access the Paper menu, do not print The documents contain unavailable fonts. 1 Open the document you want to print...the Embedded Web Server by eliminating the number and size of fonts, the number and complexity of images, and the number of a Web browser. Troubleshooting 127 MAKE SURE YOU ARE USING A RECOMMENDED USB, PARALLEL, OR ETHERNET CABLE For more information, see the setup documentation that the status shows ...
User Guide
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... both Tray 1 and Tray 2 with the printer software. One of your job. Note: Clearing the Collate check box overrides the setting in Hex Trace mode. Troubleshooting 128 Tray linking does not work Make sure to a computer by typing the printer IP address into the address field of these utilities installs with...
... both Tray 1 and Tray 2 with the printer software. One of your job. Note: Clearing the Collate check box overrides the setting in Hex Trace mode. Troubleshooting 128 Tray linking does not work Make sure to a computer by typing the printer IP address into the address field of these utilities installs with...
User Guide
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... the following : MAKE SURE THE PAPER IS LOADED CORRECTLY 1 Pull the tray completely out. 2 Check for about 10 seconds, and then turn the printer on. Troubleshooting 129 MAKE SURE THE OPTION IS INSTALLED Print a menu settings page and check to see if the option is not listed, reinstall it is set...
... the following : MAKE SURE THE PAPER IS LOADED CORRECTLY 1 Pull the tray completely out. 2 Check for about 10 seconds, and then turn the printer on. Troubleshooting 129 MAKE SURE THE OPTION IS INSTALLED Print a menu settings page and check to see if the option is not listed, reinstall it is set...
User Guide
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... THERE IS NOT TOO MUCH PAPER IN THE TRAY Make sure the stack of the following: CHECK THE PAPER Use recommended paper or specialty media. Troubleshooting 130 CHECK THE GUIDES Move the guides in its original wrapper until you load does not exceed the maximum stack height indicated in the tray...
... THERE IS NOT TOO MUCH PAPER IN THE TRAY Make sure the stack of the following: CHECK THE PAPER Use recommended paper or specialty media. Troubleshooting 130 CHECK THE GUIDES Move the guides in its original wrapper until you load does not exceed the maximum stack height indicated in the tray...
User Guide
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On - Troubleshooting 131 From the Setup menu, make sure Jam Recovery is set to Auto or On, and then click Submit. • If the printer is connected ...
On - Troubleshooting 131 From the Setup menu, make sure Jam Recovery is set to Auto or On, and then click Submit. • If the printer is connected ...
User Guide
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... until all the lights cycle. If there are problems, see "Solving print quality problems" on page 131. To exit the menus, turn the printer off. Troubleshooting 132 The pages include: • An information page containing information about the device, the cartridge, margin settings, and minimum stroke width, and a graphic for evaluating...
... until all the lights cycle. If there are problems, see "Solving print quality problems" on page 131. To exit the menus, turn the printer off. Troubleshooting 132 The pages include: • An information page containing information about the device, the cartridge, margin settings, and minimum stroke width, and a graphic for evaluating...
User Guide
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... a computer by typing the printer IP address in the tray. To access the Paper menu, do one of these utilities installs with the printer software. Troubleshooting 133 Ghost images These are possible solutions. One of the following: • If the printer is on a network, access the Embedded Web Server by a USB...
... a computer by typing the printer IP address in the tray. To access the Paper menu, do one of these utilities installs with the printer software. Troubleshooting 133 Ghost images These are possible solutions. One of the following: • If the printer is on a network, access the Embedded Web Server by a USB...
User Guide
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Print is too dark These are possible solutions. Try one or more of the following: Troubleshooting 134 CHECK THE PAGE SIZE SETTING Before sending the job to the correct positions for the paper size loaded. Try one or more of the ...
Print is too dark These are possible solutions. Try one or more of the following: Troubleshooting 134 CHECK THE PAGE SIZE SETTING Before sending the job to the correct positions for the paper size loaded. Try one or more of the ...
User Guide
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... from a fresh package. • Store paper in the tray. Note: This solution applies to Windows users only. • From the Quality menu, change these settings. Troubleshooting 135
... from a fresh package. • Store paper in the tray. Note: This solution applies to Windows users only. • From the Quality menu, change these settings. Troubleshooting 135
User Guide
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... PAPER GUIDES Move the guides in the tray. THERE IS TONER IN THE PAPER PATH Contact Customer Support. Try one or more of the following : Troubleshooting 136 CHECK THE PAPER Avoid textured paper with rough finishes. THE TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge. CHECK THE PAPER TYPE SETTING...
... PAPER GUIDES Move the guides in the tray. THERE IS TONER IN THE PAPER PATH Contact Customer Support. Try one or more of the following : Troubleshooting 136 CHECK THE PAPER Avoid textured paper with rough finishes. THE TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge. CHECK THE PAPER TYPE SETTING...
User Guide
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.... CHECK THE PAPER TYPE SETTING Make sure the Paper Type setting matches the paper loaded in the tray. Try one or more of the following : Troubleshooting 137 Try one or more of the following : THE TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge. Toner specks These are possible solutions. CHECK...
.... CHECK THE PAPER TYPE SETTING Make sure the Paper Type setting matches the paper loaded in the tray. Try one or more of the following : Troubleshooting 137 Try one or more of the following : THE TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge. Toner specks These are possible solutions. CHECK...
User Guide
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... the fuser area. Streaked vertical lines These are holding the cartridge. Use the cartridge handle whenever you see. Clear any paper you are possible solutions. Troubleshooting 138 Allow the area to cool before removing paper from this area. CAUTION-HOT SURFACE: The fuser and the inside of the photoconductor kit. Check...
... the fuser area. Streaked vertical lines These are holding the cartridge. Use the cartridge handle whenever you see. Clear any paper you are possible solutions. Troubleshooting 138 Allow the area to cool before removing paper from this area. CAUTION-HOT SURFACE: The fuser and the inside of the photoconductor kit. Check...
User Guide
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For other countries/regions, visit the Lexmark Web site at www.lexmark.com. Troubleshooting 139 In the U.S. Try one . The serial number is correct for the type of paper or specialty media loaded in the tray or feeder. MAKE ... to know your software program. Solid black or white streaks appear on transparencies or paper These are experiencing, the message on the display, and the troubleshooting steps you have already taken to find a solution. CHECK THE PAPER TYPE • Try a different type of paper. • For transparencies, use only ones recommended...
For other countries/regions, visit the Lexmark Web site at www.lexmark.com. Troubleshooting 139 In the U.S. Try one . The serial number is correct for the type of paper or specialty media loaded in the tray or feeder. MAKE ... to know your software program. Solid black or white streaks appear on transparencies or paper These are experiencing, the message on the display, and the troubleshooting steps you have already taken to find a solution. CHECK THE PAPER TYPE • Try a different type of paper. • For transparencies, use only ones recommended...
User Guide
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...-sheet tray 41 Local Printer Settings Utility installing 69 using 69 M manual duplex printing 59 manual feeder loading 46 memory card installing 16 troubleshooting 130 menu settings loading on multiple printers 111 menu settings page printing 63 menus AppleTalk 88 Custom Types 76 Default Source 71 diagram of... type 40 storing 53 unacceptable 52 Universal Paper Size 76 Universal size setting 40 paper capacities manual feeder 47 trays 47 paper feed troubleshooting lights remain on after jam is cleared 130 page that jammed does not reprint 131 paper jam light sequences 114 messages 114 paper ...
...-sheet tray 41 Local Printer Settings Utility installing 69 using 69 M manual duplex printing 59 manual feeder loading 46 memory card installing 16 troubleshooting 130 menu settings loading on multiple printers 111 menu settings page printing 63 menus AppleTalk 88 Custom Types 76 Default Source 71 diagram of... type 40 storing 53 unacceptable 52 Universal Paper Size 76 Universal size setting 40 paper capacities manual feeder 47 trays 47 paper feed troubleshooting lights remain on after jam is cleared 130 page that jammed does not reprint 131 paper jam light sequences 114 messages 114 paper ...
User Guide
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...Macintosh 65 canceling from the printer control panel 65 canceling from Windows 65 print quality test pages printing 64, 131 print quality troubleshooting blank pages 132 characters have jagged edges 132 clipped images 132 ghost images 133 gray background 133 poor transparency quality 137 print ... 94 Programming System Code 94 Ready 94 Remove paper from standard output bin 94 Restoring Factory Defaults 94 Waiting 95 printer options troubleshooting drawers 129 memory card 130 option not working 129 printer problems, solving basic 126 printer settings configuration sheet printing 38 printer status...
...Macintosh 65 canceling from the printer control panel 65 canceling from Windows 65 print quality test pages printing 64, 131 print quality troubleshooting blank pages 132 characters have jagged edges 132 clipped images 132 ghost images 133 gray background 133 poor transparency quality 137 print ... 94 Programming System Code 94 Ready 94 Remove paper from standard output bin 94 Restoring Factory Defaults 94 Waiting 95 printer options troubleshooting drawers 129 memory card 130 option not working 129 printer problems, solving basic 126 printer settings configuration sheet printing 38 printer status...
User Guide
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R Ready 94 recycled paper using 53 recycling Lexmark products 107 WEEE statement 145 Remove paper from standard output bin 94 ...language PDFs do not print 127 paper curl 134 paper frequently jams 130 tray linking does not work 128 troubleshooting, print quality blank pages 132 characters have jagged edges 132 clipped images 132 Index 156 ghost images 133 ... lines 137 streaked vertical lines 138 toner fog or background shading 136 toner rubs off 136 toner specks 137 troubleshooting, printer options drawers 129 memory card 130 option not working 129 U Universal Paper Size 76 setting 40 Universal...
R Ready 94 recycled paper using 53 recycling Lexmark products 107 WEEE statement 145 Remove paper from standard output bin 94 ...language PDFs do not print 127 paper curl 134 paper frequently jams 130 tray linking does not work 128 troubleshooting, print quality blank pages 132 characters have jagged edges 132 clipped images 132 Index 156 ghost images 133 ... lines 137 streaked vertical lines 138 toner fog or background shading 136 toner rubs off 136 toner specks 137 troubleshooting, printer options drawers 129 memory card 130 option not working 129 U Universal Paper Size 76 setting 40 Universal...
Service Manual
Page 34
... timeout occurs, or until it receives additional data. Action • Advanced users can use Hex Trace to help troubleshoot printing problems. After resolving the problem, turn off the printer to reset the printer. 2-8 Lexmark™ E260, E260d, E260dn The Ready light is defragmenting, formatting, or programming Flash. 4513-200, -220, -230 Busy ...
... timeout occurs, or until it receives additional data. Action • Advanced users can use Hex Trace to help troubleshoot printing problems. After resolving the problem, turn off the printer to reset the printer. 2-8 Lexmark™ E260, E260d, E260dn The Ready light is defragmenting, formatting, or programming Flash. 4513-200, -220, -230 Busy ...