Service Manual
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...xi Preface xiv Definitions xiv General information 1-1 Models 1-1 Maintenance approach 1-1 Overview of the operator panel 1-2 Models E250d and E250dn 1-2 Specifications 1-3 Memory 1-3 Print speed 1-3 Print quality 1-3 Media trays and supply capacity 1-4 Connectivity and ...and error messages 2-2 Common primary light patterns 2-3 Primary codes 2-4 Common secondary light patterns 2-12 Secondary error codes 2-14 Service codes 2-23 Messages and error codes 2-29 User attendance messages 2-29 Paper jam error codes 2-29 Service error codes 2-33 Diagram of the printer menus ...
...xi Preface xiv Definitions xiv General information 1-1 Models 1-1 Maintenance approach 1-1 Overview of the operator panel 1-2 Models E250d and E250dn 1-2 Specifications 1-3 Memory 1-3 Print speed 1-3 Print quality 1-3 Media trays and supply capacity 1-4 Connectivity and ...and error messages 2-2 Common primary light patterns 2-3 Primary codes 2-4 Common secondary light patterns 2-12 Secondary error codes 2-14 Service codes 2-23 Messages and error codes 2-29 User attendance messages 2-29 Paper jam error codes 2-29 Service error codes 2-33 Diagram of the printer menus ...
Service Manual
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... Use the error code charts, symptom index, and service checks to verify the repair. This book contains information on E352dn, see the 4512-430 service manual. General information The Lexmark™ E250d and E250dn are two models covered in this manual: • E250d-16MB memory standard... and E250dn. See "Diagnostic information" on page 4-1 to the correct field replaceable unit (FRU) or part. After completing the repair, perform tests as needed to determine the symptom and repair the failure. General information 1-1 Models There are monochrome laser printers designed ...
... Use the error code charts, symptom index, and service checks to verify the repair. This book contains information on E352dn, see the 4512-430 service manual. General information The Lexmark™ E250d and E250dn are two models covered in this manual: • E250d-16MB memory standard... and E250dn. See "Diagnostic information" on page 4-1 to the correct field replaceable unit (FRU) or part. After completing the repair, perform tests as needed to determine the symptom and repair the failure. General information 1-1 Models There are monochrome laser printers designed ...
Service Manual
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... a secondary error code following an error. • Press and release Cancel to cancel the job currently printing. • Press and hold Cancel until all of the operator panel Models E250d and E250dn These models have the LED operator panel. 4512-220, -230 Overview of the lights come on to reset the printer. 1-2 Lexmark™ E250d and E250dn The operator...
... a secondary error code following an error. • Press and release Cancel to cancel the job currently printing. • Press and hold Cancel until all of the operator panel Models E250d and E250dn These models have the LED operator panel. 4512-220, -230 Overview of the lights come on to reset the printer. 1-2 Lexmark™ E250d and E250dn The operator...
Service Manual
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...patterns and error messages User attendance messages, paper jam errors, and service errors display a light pattern. Note: If data is a problem in the printer such as the primary notification or code. Additional tertiary codes used for correct POST functioning of the base printer by all ...information. Check for service (see "Service tertiary error codes" on , it performs a POST. If is turned on page 2-25) indicate specific errors. Lights then flash on the initial temperature of support. 2-2 Lexmark™ E250d and E250dn If there is sent to temperature (5-20 additional ...
...patterns and error messages User attendance messages, paper jam errors, and service errors display a light pattern. Note: If data is a problem in the printer such as the primary notification or code. Additional tertiary codes used for correct POST functioning of the base printer by all ...information. Check for service (see "Service tertiary error codes" on , it performs a POST. If is turned on page 2-25) indicate specific errors. Lights then flash on the initial temperature of support. 2-2 Lexmark™ E250d and E250dn If there is sent to temperature (5-20 additional ...
Service Manual
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...The media length is lost. • Short media. Paper jam printer error z z Meaning The printer has a paper jam. Action • Press Continue twice quickly to see the secondary error code. • Press Continue to 300 dpi. • A font error occurred. • Communication with the host computer is too short...Press Continue to clear the light sequence and continue printing. • Press Cancel to cancel the print job. 2-10 Lexmark™ E250d and E250dn Action • Make sure the print media that is loaded is reduced to resume printing once all the jammed pages ...
...The media length is lost. • Short media. Paper jam printer error z z Meaning The printer has a paper jam. Action • Press Continue twice quickly to see the secondary error code. • Press Continue to 300 dpi. • A font error occurred. • Communication with the host computer is too short...Press Continue to clear the light sequence and continue printing. • Press Cancel to cancel the print job. 2-10 Lexmark™ E250d and E250dn Action • Make sure the print media that is loaded is reduced to resume printing once all the jammed pages ...
Service Manual
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... light sequences mean and where to display the secondary error code light sequence. location 16 unknown) Paper jam (duplex - 16 unsupported size) z z z z z z z z z z z z z z z z z z z z z z ✷ ✷ z z ✷ z z ✷ z z ✷ z z ✷ ✷ z 2-12 Lexmark™ E250d and E250dn Secondary light sequences (paper jams) Printer Condition Page Paper jam at the input sensor 14 ...-230 Common secondary light patterns When the Paper jam and Continue lights are both on, a paper jam has occurred with a secondary error code.
... light sequences mean and where to display the secondary error code light sequence. location 16 unknown) Paper jam (duplex - 16 unsupported size) z z z z z z z z z z z z z z z z z z z z z z ✷ ✷ z z ✷ z z ✷ z z ✷ z z ✷ ✷ z 2-12 Lexmark™ E250d and E250dn Secondary light sequences (paper jams) Printer Condition Page Paper jam at the input sensor 14 ...-230 Common secondary light patterns When the Paper jam and Continue lights are both on, a paper jam has occurred with a secondary error code.
Service Manual
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...the input and exit sensors z z z Meaning A paper jam has occurred. Action Clear the paper jam. The jammed media is exiting the printer. Action Clear the paper jam. Paper jam in the manual feeder z z z z Meaning A paper jam has occurred at the input sensor... Clear the paper jam. 2-14 Lexmark™ E250d and E250dn Paper jams as a printed job exits the printer z z z Meaning A paper jam has occurred as the print media is most likely in the manual feeder. Action Clear the paper jam. 4512-220, -230 Secondary error codes Paper jam at the input sensor ...
...the input and exit sensors z z z Meaning A paper jam has occurred. Action Clear the paper jam. The jammed media is exiting the printer. Action Clear the paper jam. Paper jam in the manual feeder z z z z Meaning A paper jam has occurred at the input sensor... Clear the paper jam. 2-14 Lexmark™ E250d and E250dn Paper jams as a printed job exits the printer z z z Meaning A paper jam has occurred as the print media is most likely in the manual feeder. Action Clear the paper jam. 4512-220, -230 Secondary error codes Paper jam at the input sensor ...
Service Manual
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...8226; Press and release Cancel to cancel the print job. • Press and hold Cancel to the internal print server. 2-20 Lexmark™ E250d and E250dn Reduce the complexity of the page by reducing the amount of text or graphics on the page and deleting unnecessary downloaded fonts or macros...is not valid. This occurs when the printer does not know the print media size loaded in the future: • Simplify the print job. Invalid engine code z z z Meaning The engine code has not been programmed, or the programmed code is full. To avoid this error in the tray, or there is a...
...8226; Press and release Cancel to cancel the print job. • Press and hold Cancel to the internal print server. 2-20 Lexmark™ E250d and E250dn Reduce the complexity of the page by reducing the amount of text or graphics on the page and deleting unnecessary downloaded fonts or macros...is not valid. This occurs when the printer does not know the print media size loaded in the future: • Simplify the print job. Invalid engine code z z z Meaning The engine code has not been programmed, or the programmed code is full. To avoid this error in the tray, or there is a...
Service Manual
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...primary code ✷ Light blinking When this code appears, double-click Service primary code to reveal the secondary codes. Lights Primary code for service errors See service secondary error codes ✷ ✷ ✷ ✷ ✷ ✷ Service secondary error codes Service secondary codes Lights...✷ 94x-LVPS service error ✷ 95x-Controller card (NCRAM, ROM, or NAND) ✷ ✷ 96-RAM memory ✷ ✷ 97x-Network ✷ ✷ ✷ ✷ ✷ ✷ ✷ ✷ 2-24 Lexmark™ E250d and E250dn
...primary code ✷ Light blinking When this code appears, double-click Service primary code to reveal the secondary codes. Lights Primary code for service errors See service secondary error codes ✷ ✷ ✷ ✷ ✷ ✷ Service secondary error codes Service secondary codes Lights...✷ 94x-LVPS service error ✷ 95x-Controller card (NCRAM, ROM, or NAND) ✷ ✷ 96-RAM memory ✷ ✷ 97x-Network ✷ ✷ ✷ ✷ ✷ ✷ ✷ ✷ 2-24 Lexmark™ E250d and E250dn
Service Manual
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... ✷ ✷ ✷ ✷ 929-Toner sensor or toner cartridge are bad ✷ ✷ ✷ 2-26 Lexmark™ E250d and E250dn Service tertiary error codes-fuser, fan, or toner sensor Lights Service secondary codes-92x ✷ ✷ Service tertiary codes-fuser, fan, or toner sensor 920-Fuser below temperature when printing ✷ 921-Fuser below standby temperature...
... ✷ ✷ ✷ ✷ 929-Toner sensor or toner cartridge are bad ✷ ✷ ✷ 2-26 Lexmark™ E250d and E250dn Service tertiary error codes-fuser, fan, or toner sensor Lights Service secondary codes-92x ✷ ✷ Service tertiary codes-fuser, fan, or toner sensor 920-Fuser below temperature when printing ✷ 921-Fuser below standby temperature...
Service Manual
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... tertiary error codes-network error Lights Service secondary codes-97x ✷ ✷ ✷ ✷ Service tertiary codes-network error 975-Unrecognizable network port ✷ ✷ ✷ 976-Unrecoverable software error in network port ✷ ✷ ✷ 978-Bad checksum while programming port ✷ ✷ 979-Flash parts failed while programming port ✷ ✷ ✷ 2-28 Lexmark™ E250d and E250dn
... tertiary error codes-network error Lights Service secondary codes-97x ✷ ✷ ✷ ✷ Service tertiary codes-network error 975-Unrecognizable network port ✷ ✷ ✷ 976-Unrecoverable software error in network port ✷ ✷ ✷ 978-Bad checksum while programming port ✷ ✷ 979-Flash parts failed while programming port ✷ ✷ ✷ 2-28 Lexmark™ E250d and E250dn
Service Manual
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...of all printer messages and explains what they mean. The media is running or pre-staged media in machine during warm-up) Trailing edge cleared manual feed, but no gap at the manual feeder sensor, attempted to media pre-staged in the diagnostic mode for E250d and E250dn. perhaps ...insert of media when motor is too long over the input sensor. User attendance messages Cartridge error codes Error 31 32 33 Description Defective cartridge Unsupported cartridge Invalid refill Paper jam error codes Paper jam error codes Error 200.00 200.01 200.02 200.03 200.04 200.06 200.08 200.09 ...
...of all printer messages and explains what they mean. The media is running or pre-staged media in machine during warm-up) Trailing edge cleared manual feed, but no gap at the manual feeder sensor, attempted to media pre-staged in the diagnostic mode for E250d and E250dn. perhaps ...insert of media when motor is too long over the input sensor. User attendance messages Cartridge error codes Error 31 32 33 Description Defective cartridge Unsupported cartridge Invalid refill Paper jam error codes Paper jam error codes Error 200.00 200.01 200.02 200.03 200.04 200.06 200.08 200.09 ...
Service Manual
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... offset target evaluation Paper jam between input and exit sensor Transport motor identification failed to identify either motor after two tries. 2-30 Lexmark™ E250d and E250dn Possible cause is that the page stalled at the input sensor is too small to meet the video delivery requirements. (There is...the expected stable lock time, but laser servo cleanup is delayed at the input sensor. Possible cause is that was detected during auto alignment Interpage servo gap is too long over the manual feeder sensor. 4512-220, -230 Paper jam error codes (Continued) Error 200.17 200.18 200.19...
... offset target evaluation Paper jam between input and exit sensor Transport motor identification failed to identify either motor after two tries. 2-30 Lexmark™ E250d and E250dn Possible cause is that the page stalled at the input sensor is too small to meet the video delivery requirements. (There is...the expected stable lock time, but laser servo cleanup is delayed at the input sensor. Possible cause is that was detected during auto alignment Interpage servo gap is too long over the manual feeder sensor. 4512-220, -230 Paper jam error codes (Continued) Error 200.17 200.18 200.19...
Service Manual
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... printed since calling a 241.10 or a prior 241.19. Media never reached the input sensor from manual feeder. 4512-220, -230 Paper jam error codes (Continued) Error 241.10 241.12 241.16 241.17 241.18 241.19 242.00 242.01 242.08 242.10 242.12 242.16 251... manual feeder sensor is no longer covered. Engine detected no gap at the manual feeder sensor, attempted to feed from the manual feeder. 2-32 Lexmark™ E250d and E250dn Second pick attempted failed from manual feeder. MISIDENTIFIED SMALL GAP JAM. Pages in the paper path have been flushed to the output bin. Second...
... printed since calling a 241.10 or a prior 241.19. Media never reached the input sensor from manual feeder. 4512-220, -230 Paper jam error codes (Continued) Error 241.10 241.12 241.16 241.17 241.18 241.19 242.00 242.01 242.08 242.10 242.12 242.16 251... manual feeder sensor is no longer covered. Engine detected no gap at the manual feeder sensor, attempted to feed from the manual feeder. 2-32 Lexmark™ E250d and E250dn Second pick attempted failed from manual feeder. MISIDENTIFIED SMALL GAP JAM. Pages in the paper path have been flushed to the output bin. Second...
Service Manual
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4512-220, -230 Service error codes (9xx) (Continued) Error Description 924.01 Open thermistor check failure. This applies to the fuser and belt fusers. 925.01 Fuser detection performed and found error Fan service errors 927.00 Service fan error 927.03 Main fan took too long to the fuser and... times differ by too much 935.23 Printhead sweep error, check sweep accuracy state 935.24 Printhead sweep error, reserved 935.25 Printhead sweep error, detected resonant frequency out of expected range 2-34 Lexmark™ E250d and E250dn Printhead service errors 931.00 No first hsync 931.01 No first ...
4512-220, -230 Service error codes (9xx) (Continued) Error Description 924.01 Open thermistor check failure. This applies to the fuser and belt fusers. 925.01 Fuser detection performed and found error Fan service errors 927.00 Service fan error 927.03 Main fan took too long to the fuser and... times differ by too much 935.23 Printhead sweep error, check sweep accuracy state 935.24 Printhead sweep error, reserved 935.25 Printhead sweep error, detected resonant frequency out of expected range 2-34 Lexmark™ E250d and E250dn Printhead service errors 931.00 No first hsync 931.01 No first ...
Service Manual
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...50 printer symptom table 2-38 printhead removal 4-40 service check 2-53 Protocol 3-5 R removals controller card 4-13 cover open sensor 4-15 covers front access cover 4-2 left side cover 4-4 right side cover 4-5 top cover 4-7 developer drive coupling assembly 4-16 fan 4-21 fuser 4-22 I-2 Lexmark™ E250d and E250dn fuser ...48 toner on back of page 2-49 white or black lines 2-49 printhead 2-53 transfer roll 2-53 service error codes accessing 2-23 tertiary light patterns 2-25 service menus 3-1 special tools 1-8 specifications connectivity 1-5 input trays 1-4 memory 1-3 operating systems 1-5
...50 printer symptom table 2-38 printhead removal 4-40 service check 2-53 Protocol 3-5 R removals controller card 4-13 cover open sensor 4-15 covers front access cover 4-2 left side cover 4-4 right side cover 4-5 top cover 4-7 developer drive coupling assembly 4-16 fan 4-21 fuser 4-22 I-2 Lexmark™ E250d and E250dn fuser ...48 toner on back of page 2-49 white or black lines 2-49 printhead 2-53 transfer roll 2-53 service error codes accessing 2-23 tertiary light patterns 2-25 service menus 3-1 special tools 1-8 specifications connectivity 1-5 input trays 1-4 memory 1-3 operating systems 1-5