Quick Reference
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Common light sequences (continued) = On = Blinking = Slow blink Empty = Off Printer Condition Complex page Continue Toner Low / Error Replace PC Kit Load Paper Paper Jam Ready Cancel job/ Reset printer Load print media Load manual feeder Toner low Toner cartridge region mismatch Photoconductor kit life warning Replace photoconductor (printer hard stop) Programming engine code/ Programming system code Understanding the control panel lights 4
Common light sequences (continued) = On = Blinking = Slow blink Empty = Off Printer Condition Complex page Continue Toner Low / Error Replace PC Kit Load Paper Paper Jam Ready Cancel job/ Reset printer Load print media Load manual feeder Toner low Toner cartridge region mismatch Photoconductor kit life warning Replace photoconductor (printer hard stop) Programming engine code/ Programming system code Understanding the control panel lights 4
User's Guide
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...the toner cartridge ...80 Changing the photoconductor kit ...82 Recycling Lexmark products ...84 Chapter 9: Troubleshooting 85 General problems ...85 Lexmark Status Messenger Utility ...86 Selecting printer ...operating mode ...86 Turning on Reduced Curl mode ...86 Print quality problems ...87 Cleaning the printhead lens ...91 Notices ...93 Conventions ...93 Electronic emission notices ...93 Noise emission levels ...95 Product energy consumption ...95 Waste from Electrical and Electronic Equipment (WEEE) directive 96 Laser notice ...96 Statement of Limited Warranty for Lexmark E250d...
...the toner cartridge ...80 Changing the photoconductor kit ...82 Recycling Lexmark products ...84 Chapter 9: Troubleshooting 85 General problems ...85 Lexmark Status Messenger Utility ...86 Selecting printer ...operating mode ...86 Turning on Reduced Curl mode ...86 Print quality problems ...87 Cleaning the printhead lens ...91 Notices ...93 Conventions ...93 Electronic emission notices ...93 Noise emission levels ...95 Product energy consumption ...95 Waste from Electrical and Electronic Equipment (WEEE) directive 96 Laser notice ...96 Statement of Limited Warranty for Lexmark E250d...
User's Guide
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Understanding the control panel lights Common light sequences (continued) = On = Blinking = Slow blink Empty = Off Printer Condition Complex page Page Continue 14 Error Toner Low / Replace PC Kit Load Paper Paper Jam Ready Cancel job/ Reset printer 15 Load print media 15 Load manual feeder 16 Toner low 16 Toner cartridge region 17 mismatch Photoconductor kit life 17 warning Replace photoconductor 18 (printer hard stop) Programming engine 18 code/ Programming system code Invalid engine code / 19 Invalid network code 9
Understanding the control panel lights Common light sequences (continued) = On = Blinking = Slow blink Empty = Off Printer Condition Complex page Page Continue 14 Error Toner Low / Replace PC Kit Load Paper Paper Jam Ready Cancel job/ Reset printer 15 Load print media 15 Load manual feeder 16 Toner low 16 Toner cartridge region 17 mismatch Photoconductor kit life 17 warning Replace photoconductor 18 (printer hard stop) Programming engine 18 code/ Programming system code Invalid engine code / 19 Invalid network code 9
User's Guide
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... and process data. What you to load a single sheet of print media in the toner cartridge is ready to reset the printer. Toner low Light sequence: • Continue-On • Toner Low/Replace PC Kit-On What this light sequence means: The printer prompts you can do : • Press and release Continue to clear the light...
... and process data. What you to load a single sheet of print media in the toner cartridge is ready to reset the printer. Toner low Light sequence: • Continue-On • Toner Low/Replace PC Kit-On What this light sequence means: The printer prompts you can do : • Press and release Continue to clear the light...
User's Guide
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What you can do: Remove the toner cartridge, and install a new toner cartridge that matches the region of the installed toner cartridge. Understanding the control panel lights Toner cartridge region mismatch Light sequence: • Toner Low/Replace PC Kit-On • Error-On What this light sequence means: The geographic region of the printer does not match the geographic region of...
What you can do: Remove the toner cartridge, and install a new toner cartridge that matches the region of the installed toner cartridge. Understanding the control panel lights Toner cartridge region mismatch Light sequence: • Toner Low/Replace PC Kit-On • Error-On What this light sequence means: The geographic region of the printer does not match the geographic region of...
User's Guide
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Understanding the control panel lights Secondary light sequences (continued) = On = Blinking = Slow blink Empty = Off Printer Condition Invalid engine code Page Continue 34 Error Toner Low / Replace PC Kit Load Paper Paper Jam Ready Invalid network code 34 Toner cartridge region 34 mismatch Change toner cartridge / 35 invalid refill Missing / Defective toner 35 cartridge Unsupported toner 36 cartridge *Paper jams at the input sensor can be either after the paper leaves the tray and enters the printer or in the manual feeder. 24
Understanding the control panel lights Secondary light sequences (continued) = On = Blinking = Slow blink Empty = Off Printer Condition Invalid engine code Page Continue 34 Error Toner Low / Replace PC Kit Load Paper Paper Jam Ready Invalid network code 34 Toner cartridge region 34 mismatch Change toner cartridge / 35 invalid refill Missing / Defective toner 35 cartridge Unsupported toner 36 cartridge *Paper jams at the input sensor can be either after the paper leaves the tray and enters the printer or in the manual feeder. 24
User's Guide
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Toner cartridge region mismatch Light sequence: • Toner Low/Replace PC Kit-On • Load Paper-Blinking • Error-On What this light sequence means: The code in an internal print server has ... of the printer (see What supplies do I need and how do : Download valid engine code to the internal print server. What you can do : Download valid network code to the internal print server. What you can do : Remove the toner cartridge, and install a new toner cartridge that matches the region of the installed toner cartridge. Understanding the...
Toner cartridge region mismatch Light sequence: • Toner Low/Replace PC Kit-On • Load Paper-Blinking • Error-On What this light sequence means: The code in an internal print server has ... of the printer (see What supplies do I need and how do : Download valid engine code to the internal print server. What you can do : Download valid network code to the internal print server. What you can do : Remove the toner cartridge, and install a new toner cartridge that matches the region of the installed toner cartridge. Understanding the...
User's Guide
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... shake it to extend the life, or replace the toner cartridge if it to extend the life, or replace the toner cartridge with a valid toner cartridge. • Replace the toner cartridge. (See Changing the toner cartridge on page80 for help . • Turn the printer back on . 35 Missing / Defective toner cartridge Light sequence: • Toner Low/Replace PC Kit-On • Paper Jam-On...
... shake it to extend the life, or replace the toner cartridge if it to extend the life, or replace the toner cartridge with a valid toner cartridge. • Replace the toner cartridge. (See Changing the toner cartridge on page80 for help . • Turn the printer back on . 35 Missing / Defective toner cartridge Light sequence: • Toner Low/Replace PC Kit-On • Paper Jam-On...
User's Guide
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on page76 and Changing the toner cartridge on page80 for help.) • Turn the printer back on. 36 Understanding the control panel lights Unsupported toner cartridge Light sequence: • Toner Low/Replace PC Kit-On • Load Paper-On • Error-On What this light sequence means: The toner cartridge is not supported by your printer. What you can do...
on page76 and Changing the toner cartridge on page80 for help.) • Turn the printer back on. 36 Understanding the control panel lights Unsupported toner cartridge Light sequence: • Toner Low/Replace PC Kit-On • Load Paper-On • Error-On What this light sequence means: The toner cartridge is not supported by your printer. What you can do...
User's Guide
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... standard pages4 3,500 standard pages4 76 In other countries or regions, visit the Lexmark online store at approximately 5% coverage), whereas the toner cartridge has to be replaced on your printer. To locate the dealer nearest you can order Lexmark supplies from any authorized Lexmark supplies dealer. Within the United States or Canada, you , call 1-800-539...
... standard pages4 3,500 standard pages4 76 In other countries or regions, visit the Lexmark online store at approximately 5% coverage), whereas the toner cartridge has to be replaced on your printer. To locate the dealer nearest you can order Lexmark supplies from any authorized Lexmark supplies dealer. Within the United States or Canada, you , call 1-800-539...
User's Guide
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... required after 120,000 pages have been printed. If the print remains faded, replace the toner cartridge. To know when to order a maintenance kit, print your specific printer. Knowing when you need new supplies Knowing when you might need new supplies The following table for the... the transfer roller. When you first receive the "Replace photoconductor kit" light sequence, you experience faded print, remove the toner cartridge. While the printer may not be available in your photoconductor kit. Once the photoconductor kit has been replaced, and the counter has been reset, ...
... required after 120,000 pages have been printed. If the print remains faded, replace the toner cartridge. To know when to order a maintenance kit, print your specific printer. Knowing when you need new supplies Knowing when you might need new supplies The following table for the... the transfer roller. When you first receive the "Replace photoconductor kit" light sequence, you experience faded print, remove the toner cartridge. While the printer may not be available in your photoconductor kit. Once the photoconductor kit has been replaced, and the counter has been reset, ...
User's Guide
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a Press the release button on the left side of the print cartridge assembly. Changing the toner cartridge Changing the toner cartridge 1 Turn the printer off. 2 Press the button on the base of the printer to remove the toner cartridge. 80 b Grasp the handle, pulling up and out to release and lower the front door. 3 Remove the toner cartridge.
a Press the release button on the left side of the print cartridge assembly. Changing the toner cartridge Changing the toner cartridge 1 Turn the printer off. 2 Press the button on the base of the printer to remove the toner cartridge. 80 b Grasp the handle, pulling up and out to release and lower the front door. 3 Remove the toner cartridge.
User's Guide
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... the printer back on the tracks of the photoconductor and pushing the toner cartridge in all directions to distribute the toner. 6 Install the new toner cartridge by aligning the white rollers on the toner cartridge with the white arrows on . 81 Note: You can use the packing material from the new toner cartridge to ship the old toner cartridge back to Lexmark for...
... the printer back on the tracks of the photoconductor and pushing the toner cartridge in all directions to distribute the toner. 6 Install the new toner cartridge by aligning the white rollers on the toner cartridge with the white arrows on . 81 Note: You can use the packing material from the new toner cartridge to ship the old toner cartridge back to Lexmark for...
User's Guide
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b Lower the front door. c Grasp the toner cartridge handle, and pull up and out. Extended light exposure can cause print quality problems. 1 Turn the printer off. 2 Remove the print cartridge assembly. Place the print cartridge assembly on the print cartridge assembly. Note: Do not press the button on a flat, clean surface. 82 Changing the photoconductor kit Changing...
b Lower the front door. c Grasp the toner cartridge handle, and pull up and out. Extended light exposure can cause print quality problems. 1 Turn the printer off. 2 Remove the print cartridge assembly. Place the print cartridge assembly on the print cartridge assembly. Note: Do not press the button on a flat, clean surface. 82 Changing the photoconductor kit Changing...
User's Guide
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The cartridge clicks into the new print cartridge assembly by aligning the white rollers on the toner cartridge with the white arrows on the base of the photoconductor and pushing the toner cartridge in as far as it will go. Changing the photoconductor kit 3 Remove the toner cartridge: a Press the button on the tracks of the print cartridge assembly. b Grasp the toner cartridge handle, and pull up and out. 4 Unpack the new photoconductor kit. 5 Install the toner cartridge into place when correctly installed. 83
The cartridge clicks into the new print cartridge assembly by aligning the white rollers on the toner cartridge with the white arrows on the base of the photoconductor and pushing the toner cartridge in as far as it will go. Changing the photoconductor kit 3 Remove the toner cartridge: a Press the button on the tracks of the print cartridge assembly. b Grasp the toner cartridge handle, and pull up and out. 4 Unpack the new photoconductor kit. 5 Install the toner cartridge into place when correctly installed. 83
User's Guide
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...the rear exit door open the rear exit door for laser printers. • If possible try printing it back into the printer. If print remains faded, replace the toner cartridge. Envelopes jam when printing with the low cartridge? Yes, you are printing a multiple-page job, ...missing characters when I don't have been reset. From your printer driver settings to a rougher setting. Factory defaults have another kind or brand of the toner cartridge somewhat, remove the toner cartridge, firmly shake it exits the printer. • Use paper that is on, but I print ...
...the rear exit door open the rear exit door for laser printers. • If possible try printing it back into the printer. If print remains faded, replace the toner cartridge. Envelopes jam when printing with the low cartridge? Yes, you are printing a multiple-page job, ...missing characters when I don't have been reset. From your printer driver settings to a rougher setting. Factory defaults have another kind or brand of the toner cartridge somewhat, remove the toner cartridge, firmly shake it exits the printer. • Use paper that is on, but I print ...
User's Guide
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...horizontal lines ABCDE ABCDE ABCDE The toner cartridge or fuser may be changed using the Local Printer Settings Utility. 87 See the following in the order listed: 1 Clean the printhead lens. (See Cleaning the printhead lens on the printed page. 10 Turn the printer off to exit the menus. Streaked... vertical lines ABCDE ABCDE ABCDE • Toner is smeared before fusing to print quality problems. Symptom White lines ABCDE ABCDE ABCDE Cause • The printhead lens is dirty. • Either the toner cartridge or the fuser is being...
...horizontal lines ABCDE ABCDE ABCDE The toner cartridge or fuser may be changed using the Local Printer Settings Utility. 87 See the following in the order listed: 1 Clean the printhead lens. (See Cleaning the printhead lens on the printed page. 10 Turn the printer off to exit the menus. Streaked... vertical lines ABCDE ABCDE ABCDE • Toner is smeared before fusing to print quality problems. Symptom White lines ABCDE ABCDE ABCDE Cause • The printhead lens is dirty. • Either the toner cartridge or the fuser is being...
User's Guide
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...off the paper easily when sheets are handled Gray background ABCDE ABCDE ABCDE • The Toner Darkness setting is not damp. • Replace the toner cartridge. • Transparencies that do not meet the printer sending the job to print. used. • Set the Form Type setting to ... type of paper being used . driver is set to something other than transparency. • The toner cartridge is defective. • The fuser is worn or defective. • Toner is in the printer transparency. into the paper tray. • Paper that does not meet the • Use only...
...off the paper easily when sheets are handled Gray background ABCDE ABCDE ABCDE • The Toner Darkness setting is not damp. • Replace the toner cartridge. • Transparencies that do not meet the printer sending the job to print. used. • Set the Form Type setting to ... type of paper being used . driver is set to something other than transparency. • The toner cartridge is defective. • The fuser is worn or defective. • Toner is in the printer transparency. into the paper tray. • Paper that does not meet the • Use only...
User's Guide
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... ABCDE ABCDE ABCDE Ghost Images Print quality problems Cause The toner cartridge is not properly installed. Solution Replace the toner cartridge. • The Form Type setting in the printer driver is set incorrectly. • Toner level is low in the toner cartridge. • Make sure the Form Type setting is correct... paper was inserted into the selected tray, but the Form Size setting was not changed using the Local Printer Settings Utility. • Remove and then reinsert the toner cartridge. • Replace the toner cartridge. 89 the print media. Uneven printing DE DE DE The...
... ABCDE ABCDE ABCDE Ghost Images Print quality problems Cause The toner cartridge is not properly installed. Solution Replace the toner cartridge. • The Form Type setting in the printer driver is set incorrectly. • Toner level is low in the toner cartridge. • Make sure the Form Type setting is correct... paper was inserted into the selected tray, but the Form Size setting was not changed using the Local Printer Settings Utility. • Remove and then reinsert the toner cartridge. • Replace the toner cartridge. 89 the print media. Uneven printing DE DE DE The...
User's Guide
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... replace the fuser, call a service technician. †This setting can be changed using the Local Printer Settings Utility. • Replace the toner cartridge. • Call for service. • Change Paper Weight† to the output bin • The toner cartridge is sealed in its original packaging. • Turn the print media over. • Rotate the... print media, open the rear exit door for a straight-through path. • Try another kind or brand of print media, such as a xerographic paper for laser printers. • If possible, try printing in a less humid environment. 90
... replace the fuser, call a service technician. †This setting can be changed using the Local Printer Settings Utility. • Replace the toner cartridge. • Call for service. • Change Paper Weight† to the output bin • The toner cartridge is sealed in its original packaging. • Turn the print media over. • Rotate the... print media, open the rear exit door for a straight-through path. • Try another kind or brand of print media, such as a xerographic paper for laser printers. • If possible, try printing in a less humid environment. 90