Maintenance Guide
Page 2
......10 Ordering a waste toner bottle ...10 Ordering staple cartridges ...10 Ordering a maintenance kit ...11 Replacing parts and supplies...11 Replacing a maintenance kit...11 Replacing a photoconductor unit ...11 Replacing a toner cartridge...17 Replacing the waste toner bottle ...19 Replacing a staple cartridge...24 Moving the printer...32 Before moving the printer ...32 Moving the printer to another location...32...
......10 Ordering a waste toner bottle ...10 Ordering staple cartridges ...10 Ordering a maintenance kit ...11 Replacing parts and supplies...11 Replacing a maintenance kit...11 Replacing a photoconductor unit ...11 Replacing a toner cartridge...17 Replacing the waste toner bottle ...19 Replacing a staple cartridge...24 Moving the printer...32 Before moving the printer ...32 Moving the printer to another location...32...
Maintenance Guide
Page 10
...waste toner bottle When 82.xx Waste toner bottle nearly full appears, order a replacement waste toner bottle. When 84.xx Replace [color] photoconductor appears, replace the specified photoconductor. Part name Magenta high‑yield toner cartridge Cyan high‑yield toner cartridge ...Part number C950X2MG C950X2CG Ordering a photoconductor unit When 84.xx [Color] photoconductor low or 84.xx [Color] photoconductor nearly low appears, order a replacement photoconductor unit. Note: Waste toner bottle reuse is not recommended. Part name...
...waste toner bottle When 82.xx Waste toner bottle nearly full appears, order a replacement waste toner bottle. When 84.xx Replace [color] photoconductor appears, replace the specified photoconductor. Part name Magenta high‑yield toner cartridge Cyan high‑yield toner cartridge ...Part number C950X2MG C950X2CG Ordering a photoconductor unit When 84.xx [Color] photoconductor low or 84.xx [Color] photoconductor nearly low appears, order a replacement photoconductor unit. Note: Waste toner bottle reuse is not recommended. Part name...
Maintenance Guide
Page 11
...Replacing a photoconductor unit 1 Open the front door. Maintaining the printer 11 Recommended maintenance kits and part numbers Maintenance kit 160K Maintenance Kit 320K (100 V) Maintenance Kit 320K (110 V) Maintenance Kit 320K (220 V) Maintenance Kit 480K Maintenance Kit Service part number 40X7540 40X7568 40X7550 40X7569 40X7560 Replacing parts and supplies Replacing a maintenance kit 1 Replace..., order the indicated maintenance kit to replace the worn parts. Ordering a maintenance kit When [x] Maintenance Kit appears on replacing the maintenance kit and resetting the maintenance...
...Replacing a photoconductor unit 1 Open the front door. Maintaining the printer 11 Recommended maintenance kits and part numbers Maintenance kit 160K Maintenance Kit 320K (100 V) Maintenance Kit 320K (110 V) Maintenance Kit 320K (220 V) Maintenance Kit 480K Maintenance Kit Service part number 40X7540 40X7568 40X7550 40X7569 40X7560 Replacing parts and supplies Replacing a maintenance kit 1 Replace..., order the indicated maintenance kit to replace the worn parts. Ordering a maintenance kit When [x] Maintenance Kit appears on replacing the maintenance kit and resetting the maintenance...
Maintenance Guide
Page 13
Maintaining the printer 13 4 Grasp the handle of the photoconductor unit and pull it out of the machine. 5 Unpack the replacement photoconductor unit. 6 Align and insert the end of photoconductor unit.
Maintaining the printer 13 4 Grasp the handle of the photoconductor unit and pull it out of the machine. 5 Unpack the replacement photoconductor unit. 6 Align and insert the end of photoconductor unit.
Print Defects Guide
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... in.) of the page Every 31.4 mm (1.24 in.) of the repeating print defects indicates which photoconductor unit is causing the defect. The color of the page Note: The printer has four photoconductor units. Replace the photoconductor unit that has the same color as the repeating print defect. Print defects guide Page 1 of 1 Print...
... in.) of the page Every 31.4 mm (1.24 in.) of the repeating print defects indicates which photoconductor unit is causing the defect. The color of the page Note: The printer has four photoconductor units. Replace the photoconductor unit that has the same color as the repeating print defect. Print defects guide Page 1 of 1 Print...
Print Quality Guide
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... Paper Type and Paper Weight settings. 2 Before sending the job to the correct positions for the paper size loaded. MAKE SURE THE PHOTOCONDUCTOR UNIT IS NOT DEFECTIVE Replace the defective photoconductor unit. CHECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in Quiet Mode. To fix this...
... Paper Type and Paper Weight settings. 2 Before sending the job to the correct positions for the paper size loaded. MAKE SURE THE PHOTOCONDUCTOR UNIT IS NOT DEFECTIVE Replace the defective photoconductor unit. CHECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in Quiet Mode. To fix this...
Print Quality Guide
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Try one or more information, contact customer support. Doing so may need to touch the photoconductor drum. Gray background ABCDE ABCDE ABCDE CHECK THE TONER DARKNESS SETTING Select a lighter Toner Darkness setting: • From the printer control panel ...Warning-Potential Damage: Be careful not to be serviced. THE TONER CARTRIDGE MAY BE WORN OR DEFECTIVE Replace the toner cartridge. Incorrect margins These are possible solutions. Note: If print quality does not improve, replace the toner cartridge. Print quality guide Page 3 of future print jobs. 2 Firmly shake the cartridge...
Try one or more information, contact customer support. Doing so may need to touch the photoconductor drum. Gray background ABCDE ABCDE ABCDE CHECK THE TONER DARKNESS SETTING Select a lighter Toner Darkness setting: • From the printer control panel ...Warning-Potential Damage: Be careful not to be serviced. THE TONER CARTRIDGE MAY BE WORN OR DEFECTIVE Replace the toner cartridge. Incorrect margins These are possible solutions. Note: If print quality does not improve, replace the toner cartridge. Print quality guide Page 3 of future print jobs. 2 Firmly shake the cartridge...
Print Quality Guide
Page 4
MAKE SURE THE PHOTOCONDUCTOR UNIT IS NOT DEFECTIVE Replace the defective photoconductor unit. CLEAN THE PRINTHEAD LENSES 1 Open the front door, and then the internal cover. 2 Locate the printhead wipers. 3 Gently pull the printhead wiper out until ...it stops, and then slowly slide it back into place. 4 Clean the remaining three printhead lenses. MAKE SURE THE TRANSFER MODULE IS NOT DEFECTIVE Replace...
MAKE SURE THE PHOTOCONDUCTOR UNIT IS NOT DEFECTIVE Replace the defective photoconductor unit. CLEAN THE PRINTHEAD LENSES 1 Open the front door, and then the internal cover. 2 Locate the printhead wipers. 3 Gently pull the printhead wiper out until ...it stops, and then slowly slide it back into place. 4 Clean the remaining three printhead lenses. MAKE SURE THE TRANSFER MODULE IS NOT DEFECTIVE Replace...
Print Quality Guide
Page 6
...only one or more of the following: MAKE SURE THE PHOTOCONDUCTOR UNIT IS NOT DEFECTIVE The photoconductor unit may damage the finish of 12 THE TONER MAY BE LOW When 88 Cartridge Low appears or when the print becomes faded, replace the toner cartridge. Print quality guide Page 6 of the... when cleaning the exterior of the printer 1 Make sure that meets the printer specifications. THE FUSER MAY BE WORN OR DEFECTIVE Replace the fuser. Repeating defects appear on a page. • Replace the photoconductor unit if the defects occur every 94.2 mm (3.71 in.) or 37.68 mm (1.48 in .).
...only one or more of the following: MAKE SURE THE PHOTOCONDUCTOR UNIT IS NOT DEFECTIVE The photoconductor unit may damage the finish of 12 THE TONER MAY BE LOW When 88 Cartridge Low appears or when the print becomes faded, replace the toner cartridge. Print quality guide Page 6 of the... when cleaning the exterior of the printer 1 Make sure that meets the printer specifications. THE FUSER MAY BE WORN OR DEFECTIVE Replace the fuser. Repeating defects appear on a page. • Replace the photoconductor unit if the defects occur every 94.2 mm (3.71 in.) or 37.68 mm (1.48 in .).
Print Quality Guide
Page 7
...cloth with water. 4 Clean the paper feed rollers. Warning-Potential Damage: Do not touch the rubber. Streaked horizontal lines appear on how to replace the worn or defective paper feed rollers. Note: For instructions on prints ABCDE ABCDE ABCDE Try one or more of the printer, making sure to... include the standard exit bin. If the problem continues, then the photoconductor may cause damage to be replaced. Warning-Potential Damage: Using a damp cloth to clean the interior may need to your printer. 5 Make sure the paper support...
...cloth with water. 4 Clean the paper feed rollers. Warning-Potential Damage: Do not touch the rubber. Streaked horizontal lines appear on how to replace the worn or defective paper feed rollers. Note: For instructions on prints ABCDE ABCDE ABCDE Try one or more of the printer, making sure to... include the standard exit bin. If the problem continues, then the photoconductor may cause damage to be replaced. Warning-Potential Damage: Using a damp cloth to clean the interior may need to your printer. 5 Make sure the paper support...
Print Quality Guide
Page 11
.... MAKE SURE NO TONER IS IN THE PAPER PATH Contact customer support. MAKE SURE THE PHOTOCONDUCTOR UNIT IS NOT DEFECTIVE Replace the defective photoconductor unit. MAKE SURE THE PHOTOCONDUCTOR UNIT IS NOT WORN OR DEFECTIVE Replace the word or defective photoconductor unit. Print quality guide Page 11 of 12 Toner specks Try one or more of...
.... MAKE SURE NO TONER IS IN THE PAPER PATH Contact customer support. MAKE SURE THE PHOTOCONDUCTOR UNIT IS NOT DEFECTIVE Replace the defective photoconductor unit. MAKE SURE THE PHOTOCONDUCTOR UNIT IS NOT WORN OR DEFECTIVE Replace the word or defective photoconductor unit. Print quality guide Page 11 of 12 Toner specks Try one or more of...
Service Manual
Page 47
... Programmable Read-Only Memory Electrostatic Discharge Flatbed Field-programmable Gate Array Field Replaceable Unit Forestry Stewardship Council Gigabyte High Capacity Feeder Hard Disk Drive Human ... Crystal Display Lightweight Directory Access Protocol Light-Emitting Diode Long-edge Fed Lexmark Embedded Solution Low Voltage Power Supply Magenta Megabyte Multi-function Printer Multipurpose ... Paper Not Shown Nonvolatile Memory Nonvolatile Random Access Memory Optical Character Recognition Photoconductor Printed Circuit Board Assembly Program for the Endorsement of Forest Certification Picture ...
... Programmable Read-Only Memory Electrostatic Discharge Flatbed Field-programmable Gate Array Field Replaceable Unit Forestry Stewardship Council Gigabyte High Capacity Feeder Hard Disk Drive Human ... Crystal Display Lightweight Directory Access Protocol Light-Emitting Diode Long-edge Fed Lexmark Embedded Solution Low Voltage Power Supply Magenta Megabyte Multi-function Printer Multipurpose ... Paper Not Shown Nonvolatile Memory Nonvolatile Random Access Memory Optical Character Recognition Photoconductor Printed Circuit Board Assembly Program for the Endorsement of Forest Certification Picture ...
Service Manual
Page 58
... the waste toner bottle into the printer. 82.xx Waste toner bottle nearly full Order a replacement waste toner bottle immediately. 1. Order a replacement photoconductor immediately. 2. photoconductor 84.xx [color] Install the specified color photoconductor, following the instruction sheet that came with the replacement part. 2. Touch Continue to ignore the message and continue printing. Touch Continue to clear...
... the waste toner bottle into the printer. 82.xx Waste toner bottle nearly full Order a replacement waste toner bottle immediately. 1. Order a replacement photoconductor immediately. 2. photoconductor 84.xx [color] Install the specified color photoconductor, following the instruction sheet that came with the replacement part. 2. Touch Continue to ignore the message and continue printing. Touch Continue to clear...
Service Manual
Page 59
... panel, touch More Information. 2. Go to "455 staple jam" on page 3-31. Go to "203 paper jam" on page 3-48. Replace the photoconductor, following the instruction sheet that came with the replacement part. 2. Touch Continue to "250 paper jam" on page 3-44. Note: Repeat this procedure multiple times until the print remains faded...
... panel, touch More Information. 2. Go to "455 staple jam" on page 3-31. Go to "203 paper jam" on page 3-48. Replace the photoconductor, following the instruction sheet that came with the replacement part. 2. Touch Continue to "250 paper jam" on page 3-44. Note: Repeat this procedure multiple times until the print remains faded...
Service Manual
Page 342
...are applied on long enough to be replaced sooner. 5058-030 Service tips • If the surface of the charge roller is damaged (for the repeating marks table. • If the charge roller is severely damaged, the surface of the photoconductor will not be charged properly, and heavy...Laser Beam Previous Next Go Back 0V Invisible Latent Image Discharge Level 3-54 Service Manual This will cause a repeating mark on the photoconductor. Step 2: Exposure The printhead LED generates a scan line of the drum. This discharge/no discharge process creates an invisible, electrostatic image ...
...are applied on long enough to be replaced sooner. 5058-030 Service tips • If the surface of the charge roller is damaged (for the repeating marks table. • If the charge roller is severely damaged, the surface of the photoconductor will not be charged properly, and heavy...Laser Beam Previous Next Go Back 0V Invisible Latent Image Discharge Level 3-54 Service Manual This will cause a repeating mark on the photoconductor. Step 2: Exposure The printhead LED generates a scan line of the drum. This discharge/no discharge process creates an invisible, electrostatic image ...
Service Manual
Page 344
...discharged area) comes in contact with your skin may cause a charge differential on the surface, and toner will not stick properly. This process would be replaced. • If the developer roller is made up of a thin sheet of the can and then rolling it will attract only to the rest ...on the printed page. The DC voltage is now a visible toner image on the magnet roll, making toner transfer easier. Discharged areas of the photoconductor drum that point on the magnet roll. The toner adhering to the magnet roll is called a developed image. The toner will not contact the ...
...discharged area) comes in contact with your skin may cause a charge differential on the surface, and toner will not stick properly. This process would be replaced. • If the developer roller is made up of a thin sheet of the can and then rolling it will attract only to the rest ...on the printed page. The DC voltage is now a visible toner image on the magnet roll, making toner transfer easier. Discharged areas of the photoconductor drum that point on the magnet roll. The toner adhering to the magnet roll is called a developed image. The toner will not contact the ...
Service Manual
Page 345
To solve this , the transfer belt must be replaced. • Don't use solvents or other cleaners to -surface contact between the developed toner image on each color. No matter how careful you are developed on the photoconductor surface and the 1st transfer roller causes the images to ...result would be repeating blotches of the transfer belt for each photoconductor, the high-voltage power supply sends voltage to the surface of voids/light print on the printed page. To solve this , the transfer belt must be replaced. 5058-030 Step 4: 1st Transfer When the latent images are...
To solve this , the transfer belt must be replaced. • Don't use solvents or other cleaners to -surface contact between the developed toner image on each color. No matter how careful you are developed on the photoconductor surface and the 1st transfer roller causes the images to ...result would be repeating blotches of the transfer belt for each photoconductor, the high-voltage power supply sends voltage to the surface of voids/light print on the printed page. To solve this , the transfer belt must be replaced. 5058-030 Step 4: 1st Transfer When the latent images are...
Service Manual
Page 457
... PCBA and remove from the charge roll HVPS PCBA. 5. See "Printer top cover removal" on page 4-139. 9. Previous Next Go Back Re-installation note: When replacing the charge roll HVPS PCBA, ensure that it is properly inserted into the socket in the machine. Remove the operator panel front cover. 2. Repair information... "Inner plate removal" on page 4-3. 10. Remove the transfer belt cleaner. Remove the printhead retract door. CMYK toner dispense auger assembly removal 1. Remove the four photoconductor units. 7. 5058-030 4.
... PCBA and remove from the charge roll HVPS PCBA. 5. See "Printer top cover removal" on page 4-139. 9. Previous Next Go Back Re-installation note: When replacing the charge roll HVPS PCBA, ensure that it is properly inserted into the socket in the machine. Remove the operator panel front cover. 2. Repair information... "Inner plate removal" on page 4-3. 10. Remove the transfer belt cleaner. Remove the printhead retract door. CMYK toner dispense auger assembly removal 1. Remove the four photoconductor units. 7. 5058-030 4.
Service Manual
Page 462
...housing (Y) removal" on page 4-62, or "Developer housing (K) removal" on page 4-3. 12. Remove the printer front door. Remove the four photoconductor units. 6. Remove the operator panel left cover. 8. Remove the printhead retract door. Remove the appropriate developer housing. See "Printer front door removal...on page 4-388. 1. Remove the four toner supplies. 7. Previous Next Go Back 4-42 Service Manual 5058-030 Developer carrier removal and replacement Note: The following procedure can be applied to the assembly. Remove the operator panel right cover. 9. Go to "Sensor (ATC) ...
...housing (Y) removal" on page 4-62, or "Developer housing (K) removal" on page 4-3. 12. Remove the printer front door. Remove the four photoconductor units. 6. Remove the operator panel left cover. 8. Remove the printhead retract door. Remove the appropriate developer housing. See "Printer front door removal...on page 4-388. 1. Remove the four toner supplies. 7. Previous Next Go Back 4-42 Service Manual 5058-030 Developer carrier removal and replacement Note: The following procedure can be applied to the assembly. Remove the operator panel right cover. 9. Go to "Sensor (ATC) ...
Service Manual
Page 465
... carrier (B) will be ejected from the developer unit assembly which will result in carrier contamination and print quality problems. 3. Remove the four photoconductor units. 5. 5058-030 To install the new carrier (B): Warning: Ensure that the four plastic tabs in the top cover (A), are properly... positioned in the assembly before replacing the top cover (A), or spillage may occur which may occur. 1. Remove the printhead retract door. Go to "Sensor (ATC) setup" on page...
... carrier (B) will be ejected from the developer unit assembly which will result in carrier contamination and print quality problems. 3. Remove the four photoconductor units. 5. 5058-030 To install the new carrier (B): Warning: Ensure that the four plastic tabs in the top cover (A), are properly... positioned in the assembly before replacing the top cover (A), or spillage may occur which may occur. 1. Remove the printhead retract door. Go to "Sensor (ATC) setup" on page...