Service Manual
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... 2-60 943.xx error code service check 2-62 956.xx service error service check 2-64 982.xx error service check 2-64 990.01 error service check 2-65 5-bin mailbox option service check 2-67 500-sheet drawer option service check 2-71 AC and DC power service check 2-74 Autocompensator service check 2-76 Black only retract (BOR) service check 2-78 Close door... are missing 2-96 Light print over the entire page 2-96 Vertical lines or streaks 2-98 Horizontal lines or streaks 2-98 Low image density 2-99 iv Service Manual
... 2-60 943.xx error code service check 2-62 956.xx service error service check 2-64 982.xx error service check 2-64 990.01 error service check 2-65 5-bin mailbox option service check 2-67 500-sheet drawer option service check 2-71 AC and DC power service check 2-74 Autocompensator service check 2-76 Black only retract (BOR) service check 2-78 Close door... are missing 2-96 Light print over the entire page 2-96 Vertical lines or streaks 2-98 Horizontal lines or streaks 2-98 Low image density 2-99 iv Service Manual
Service Manual
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... Insert Msg 3-32 SIZE SENSING 3-32 Panel Menus 3-33 PPDS Emulation 3-33 Demo Mode 3-33 Factory Defaults 3-33 Energy Conserve 3-33 EVENT LOG 3-33 vi Service Manual
... Insert Msg 3-32 SIZE SENSING 3-32 Panel Menus 3-33 PPDS Emulation 3-33 Demo Mode 3-33 Factory Defaults 3-33 Energy Conserve 3-33 EVENT LOG 3-33 vi Service Manual
Service Manual
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... 5-6 Connectors 5-7 System board 5-7 Autoconnect-top 5-18 Autoconnect-bottom 5-19 Transfer high voltage power supply (HVPS 5-20 Developer high voltage power supply (HVPS) board 5-22 viii Service Manual
... 5-6 Connectors 5-7 System board 5-7 Autoconnect-top 5-18 Autoconnect-bottom 5-19 Transfer high voltage power supply (HVPS 5-20 Developer high voltage power supply (HVPS) board 5-22 viii Service Manual
Service Manual
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5061 Appendix A-Service tips A-1 Identifying the printheads A-1 Redrive belt routing A-2 Duplex option deflector button replacement A-3 Appendix B-Print quality samples B-1 Print tests B-1 Print Quality Pages-Title page (total of ... alignment test page B-7 Printhead electronic alignment test page-Magenta (one of two B-8 Printhead electronic alignment test page-Magenta (two of two B-9 Index I-1 Part number index I-9 x Service Manual
5061 Appendix A-Service tips A-1 Identifying the printheads A-1 Redrive belt routing A-2 Duplex option deflector button replacement A-3 Appendix B-Print quality samples B-1 Print tests B-1 Print Quality Pages-Title page (total of ... alignment test page B-7 Printhead electronic alignment test page-Magenta (one of two B-8 Printhead electronic alignment test page-Magenta (two of two B-9 Index I-1 Part number index I-9 x Service Manual
Service Manual
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... repeat symptoms of the printer and the maintenance approach used to repair it. Warning: A warning identifies something that might cause a servicer harm. CAUTION This type of caution indicates a hot surface. xx Service Manual General information contains a general description of printer problems. 4. Diagnostic aids contains tests and checks used to identify the connector locations...
... repeat symptoms of the printer and the maintenance approach used to repair it. Warning: A warning identifies something that might cause a servicer harm. CAUTION This type of caution indicates a hot surface. xx Service Manual General information contains a general description of printer problems. 4. Diagnostic aids contains tests and checks used to identify the connector locations...
Service Manual
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...• Output expander-installs above the printer primary output bin to offer an additional output destination. Options for environments with any other Lexmark printer. Only one output option above the printer primary output bin to offer five output destinations in a 500-sheet drawer and holds ...-capacity input tray. The C782 Envelope Drawer works on a polyester media used for use in use. Black: less than 15 seconds 1-2 Service Manual All models. • Duplex option-offers two-side printing. Only one envelope drawer and a high-capacity input tray. This temporarily replaces ...
...• Output expander-installs above the printer primary output bin to offer an additional output destination. Options for environments with any other Lexmark printer. Only one output option above the printer primary output bin to offer five output destinations in a 500-sheet drawer and holds ...-capacity input tray. The C782 Envelope Drawer works on a polyester media used for use in use. Black: less than 15 seconds 1-2 Service Manual All models. • Duplex option-offers two-side printing. Only one envelope drawer and a high-capacity input tray. This temporarily replaces ...
Service Manual
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..., C782 maximum input trays (including duplex unit, three optional 500-sheet drawers and printer stand) Lexmark C772, C782 with maximum input sheets (including duplex unit, optional 500-sheet drawer, and 2000-sheet drawer) Options 500-sheet drawer 500-sheet tray Duplex ...) 13.5 lb (6.1 kg) 49 lb (22.3 kg) 13.5 lb (6.1 kg) 7.2 lb (3.3 kg) 13.5 lb (6.1 kg) 5.4 lb (2.5 kg) 8.7 lb (4.0 kg) 13 lb (5.6 kg) 20 lb (9.1 kg) 1-4 Service Manual
..., C782 maximum input trays (including duplex unit, three optional 500-sheet drawers and printer stand) Lexmark C772, C782 with maximum input sheets (including duplex unit, optional 500-sheet drawer, and 2000-sheet drawer) Options 500-sheet drawer 500-sheet tray Duplex ...) 13.5 lb (6.1 kg) 49 lb (22.3 kg) 13.5 lb (6.1 kg) 7.2 lb (3.3 kg) 13.5 lb (6.1 kg) 5.4 lb (2.5 kg) 8.7 lb (4.0 kg) 13 lb (5.6 kg) 20 lb (9.1 kg) 1-4 Service Manual
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...measured at 4800 CQ Idle (standby) Duplex models-printing simplex Duplex models-printing duplex Duplex models-idle Lexmark C770n 52 dBA 34 dBA 52 dBA 52 dBA 34 dBA Lexmark C772n 52 dBA 34 dBA 52 dBA 52 dBA 34 dBA Lexmark C780n 52 dBA 30 dBA 52 dBA 60 dBA 30 dBA... Lexmark C782n 53 dBA 30 DBA 53 dBA 60 dBA 30 DBA Environment Printer Temperature and Humidity • Operating - Status (at 1 Meter average sound pressure) Printing at an ambient condition. 1-6 Service Manual Maximum wet bulb temperature: 73° F (22.8° C) - Atmospheric pressure: 74...
...measured at 4800 CQ Idle (standby) Duplex models-printing simplex Duplex models-printing duplex Duplex models-idle Lexmark C770n 52 dBA 34 dBA 52 dBA 52 dBA 34 dBA Lexmark C772n 52 dBA 34 dBA 52 dBA 52 dBA 34 dBA Lexmark C780n 52 dBA 30 dBA 52 dBA 60 dBA 30 dBA... Lexmark C782n 53 dBA 30 DBA 53 dBA 60 dBA 30 DBA Environment Printer Temperature and Humidity • Operating - Status (at 1 Meter average sound pressure) Printing at an ambient condition. 1-6 Service Manual Maximum wet bulb temperature: 73° F (22.8° C) - Atmospheric pressure: 74...
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... with the stated specifications. 5061 Memory configuration Optional memory is available in 1200 image quality at rated speeds. 1-8 Service Manual The memory options are 32MB and 64MB. Flash Memory Options available are 168-pin synchronous DRAM DIMMs (dual in-line...x32 • 3.3 V Unpredictable results may be required for optional memory. DRAM memory Standard Maximum Lexmark C77xn dn 256MB 640MB Lexmark C77xdtn Lexmark C78n Lexmark C77, fn Lexmark C78xdn Lexmark C78xdtn 256MB 256 256 768MB 768 768 Available memory options Optional 128MB, 256MB and 512MB SDRAM DIMMs ...
... with the stated specifications. 5061 Memory configuration Optional memory is available in 1200 image quality at rated speeds. 1-8 Service Manual The memory options are 32MB and 64MB. Flash Memory Options available are 168-pin synchronous DRAM DIMMs (dual in-line...x32 • 3.3 V Unpredictable results may be required for optional memory. DRAM memory Standard Maximum Lexmark C77xn dn 256MB 640MB Lexmark C77xdtn Lexmark C78n Lexmark C77, fn Lexmark C78xdn Lexmark C78xdtn 256MB 256 256 768MB 768 768 Available memory options Optional 128MB, 256MB and 512MB SDRAM DIMMs ...
Service Manual
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... in.) unless otherwise specified. 1-10 Service Manual 5061 Media source or output description Output Standard output bin capacity Optional outputs 5-Bin mailbox (maximum of one)1 Output Expander1 StapleSmart Finisher1 unstapled StapleSmart Finisher1 stapled Capacity (sheets) Lexmark C770n, C770dn, Lexmark C770dtn Lexmark C772n, C772dn Lexmark C772dtn Lexmark C780n, C780dn Lexmark C780dtn Lexmark C782n, C782dn Lexmark C782dtn 250 250 250 250 250...
... in.) unless otherwise specified. 1-10 Service Manual 5061 Media source or output description Output Standard output bin capacity Optional outputs 5-Bin mailbox (maximum of one)1 Output Expander1 StapleSmart Finisher1 unstapled StapleSmart Finisher1 stapled Capacity (sheets) Lexmark C770n, C770dn, Lexmark C770dtn Lexmark C772n, C772dn Lexmark C772dtn Lexmark C780n, C780dn Lexmark C780dtn Lexmark C782n, C782dn Lexmark C782dtn 250 250 250 250 250...
Service Manual
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Standard Offset Staple 5061 Media support by type for optional features Legend 3 - unsupported Media 500-sheet trays Multipurpose feeder Optional high capacity feeder Optional duplex Optional envelope drawer Optional banner tray Optional 5-bin mailbox Optional Finisher Paper 3 3 3 3 8 8 3 333 Card stock 3 3 8 3 8 8 8 388 Transparencies 3 3 8 8 8 8 8 338 Paper and Vinyl 3 3 8 3 8 8 8 888 labels Envelopes 8 3 8 8 3 8 8 888 Glossy paper 3 3 3 3 8 8 8 888 1-12 Service Manual supported 8-
Standard Offset Staple 5061 Media support by type for optional features Legend 3 - unsupported Media 500-sheet trays Multipurpose feeder Optional high capacity feeder Optional duplex Optional envelope drawer Optional banner tray Optional 5-bin mailbox Optional Finisher Paper 3 3 3 3 8 8 3 333 Card stock 3 3 8 3 8 8 8 388 Transparencies 3 3 8 8 8 8 8 338 Paper and Vinyl 3 3 8 3 8 8 8 888 labels Envelopes 8 3 8 8 3 8 8 888 Glossy paper 3 3 3 3 8 8 8 888 1-12 Service Manual supported 8-
Service Manual
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..., vinyl labels, and polyester labels. 7 Vinyl labels are supported only when the printing environment and the media are at 20-32.2° C (68-90° F). 8 Lexmark transparency P/N12A8240 and 12A8241 are supported from the standard tray, optional 500-sheet trays, and the multipurpose feeder. 9 Paper 105 to 176 g/m2 (28 to... (16 to 28 lb bond)4, 5 Not supported 60 to 105 g/m2 (16 to 28 lb bond)4, 5 1 For 60 to 176 g/m2 (16 to Heavy. 1-14 Service Manual
..., vinyl labels, and polyester labels. 7 Vinyl labels are supported only when the printing environment and the media are at 20-32.2° C (68-90° F). 8 Lexmark transparency P/N12A8240 and 12A8241 are supported from the standard tray, optional 500-sheet trays, and the multipurpose feeder. 9 Paper 105 to 176 g/m2 (28 to... (16 to 28 lb bond)4, 5 Not supported 60 to 105 g/m2 (16 to 28 lb bond)4, 5 1 For 60 to 176 g/m2 (16 to Heavy. 1-14 Service Manual
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...simplex printing only at 20-32.2° C (68-90° F). 8 Refer to the Converter Listing on whether your vinyl label converter has passed the Lexmark criteria. Paper less than 60% relative humidity. Refer, also, to 47 lb bond) paper, grain long fibers are at less than 76 g/m2 must ... for information on the Lexmark Home Page and Automated FAX system (LEXFAX™) for more details. 9 Paper 105-176 g/m2 (28-47 lb bond) must be printed with Paper Weight set to Light. 3 Pressure-sensitive area must be printed with Paper Weight set to Heavy. 1-16 Service Manual and is 90.2 g/...
...simplex printing only at 20-32.2° C (68-90° F). 8 Refer to the Converter Listing on whether your vinyl label converter has passed the Lexmark criteria. Paper less than 60% relative humidity. Refer, also, to 47 lb bond) paper, grain long fibers are at less than 76 g/m2 must ... for information on the Lexmark Home Page and Automated FAX system (LEXFAX™) for more details. 9 Paper 105-176 g/m2 (28-47 lb bond) must be printed with Paper Weight set to Light. 3 Pressure-sensitive area must be printed with Paper Weight set to Heavy. 1-16 Service Manual and is 90.2 g/...
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...paper to let the paper stabilize in the new conditions. To condition it, store it can result in degraded paper handling. 1-18 Service Manual This content provides the paper with the manufacturer or vendor to printing and can occur after the paper passes through the printer, where...better print quality. Use only paper able to the alignment of paper. When loading paper, note the recommended print side on the Lexmark Web site at its performance. Grain direction Grain refers to withstand these guidelines are recommended. Weight The printer can contribute to paper ...
...paper to let the paper stabilize in the new conditions. To condition it, store it can result in degraded paper handling. 1-18 Service Manual This content provides the paper with the manufacturer or vendor to printing and can occur after the paper passes through the printer, where...better print quality. Use only paper able to the alignment of paper. When loading paper, note the recommended print side on the Lexmark Web site at its performance. Grain direction Grain refers to withstand these guidelines are recommended. Weight The printer can contribute to paper ...
Service Manual
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... upgrade kit and replacements The web oiler removes fuser roll contamination in machines which run a large number of the web oiler upgrade kit converts a standard Lexmark C77x printer to upgrade your current printer. Description Part number Web oiler upgrade kit 40X1856 The installation of vinyl or dual web labels. The web.... Upgrade kit This kit allows you to an oil web-capable printer. The web oiler upgrade kit includes an oiler fuser and web oiler. 1-20 Service Manual
... upgrade kit and replacements The web oiler removes fuser roll contamination in machines which run a large number of the web oiler upgrade kit converts a standard Lexmark C77x printer to upgrade your current printer. Description Part number Web oiler upgrade kit 40X1856 The installation of vinyl or dual web labels. The web.... Upgrade kit This kit allows you to an oil web-capable printer. The web oiler upgrade kit includes an oiler fuser and web oiler. 1-20 Service Manual
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... • Do you connect or disconnect any connections between the printer and PCs/peripherals. Contact your fingers are not contained in this service manual. Make sure your next level of support for individual error messages • Additional information can be printer error messages that are not under... the printer when you have a symptom, rather than an error message? - "Symptom table-base printer" on page 2-5 - "Service checks" on page 2-5 • If you lift or set the printer down. Remove the options before you have an error message or user message...
... • Do you connect or disconnect any connections between the printer and PCs/peripherals. Contact your fingers are not contained in this service manual. Make sure your next level of support for individual error messages • Additional information can be printer error messages that are not under... the printer when you have a symptom, rather than an error message? - "Symptom table-base printer" on page 2-5 - "Service checks" on page 2-5 • If you lift or set the printer down. Remove the options before you have an error message or user message...
Service Manual
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... of the toner low messages appears when applicable: 88 Yellow Toner Low, 88 Magenta Toner Low, 88 Cyan Toner Low, or 88 Black Toner Low. 2-2 Service Manual The redrive exit roller turns. 11. 5061 POR (Power-On Reset) sequence The following occurs: • The printer detects at power on, or the front...
... of the toner low messages appears when applicable: 88 Yellow Toner Low, 88 Magenta Toner Low, 88 Cyan Toner Low, or 88 Black Toner Low. 2-2 Service Manual The redrive exit roller turns. 11. 5061 POR (Power-On Reset) sequence The following occurs: • The printer detects at power on, or the front...
Service Manual
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... 2-96. Go to recognize the option is installed in the option tray (242.xx, 243.xx, 244.xx) Go to "HCIT inoperative" on page 2-46. 2-4 Service Manual Go to "Light print over the entire page" on page 2-85. Paper Low message appears when adequate paper Go to "The printer detects paper low... Symptom Printer fails to "HCIT 2000-sheet option does not recognize the size paper selected." Go to "241.xx paper jam service check" on page 2-36, or "243.xx paper jam service check" on page 2-102. on page 2-9. Go to "Toner is inoperative. Go to "2xx paper jams" on page 2-87. Go...
... 2-96. Go to recognize the option is installed in the option tray (242.xx, 243.xx, 244.xx) Go to "HCIT inoperative" on page 2-46. 2-4 Service Manual Go to "Light print over the entire page" on page 2-85. Paper Low message appears when adequate paper Go to "The printer detects paper low... Symptom Printer fails to "HCIT 2000-sheet option does not recognize the size paper selected." Go to "241.xx paper jam service check" on page 2-36, or "243.xx paper jam service check" on page 2-102. on page 2-9. Go to "Toner is inoperative. Go to "2xx paper jams" on page 2-87. Go...
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Go to "StapleSmart finisher service check" on page 2-113. Go to "Stapled sheets are not transported to the output tray. Finisher does not staple. 5061 Symptom table-StapleSmart finisher (continued) Symptom Action Stapled sheets are not transported to the output tray" on page 2-111 2-6 Service Manual
Go to "StapleSmart finisher service check" on page 2-113. Go to "Stapled sheets are not transported to the output tray. Finisher does not staple. 5061 Symptom table-StapleSmart finisher (continued) Symptom Action Stapled sheets are not transported to the output tray" on page 2-111 2-6 Service Manual