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iii Portions © IBM Corp. 2005. Contents About this manual 1 Introduction 3 Important service information 3 Strategy for replacing FRUs 3 Strategy for replacing a hard disk drive . . . . . 4 How to use error messages 4 ... management 39 Checkout guide 42 Testing the computer 42 Detecting system information with PC-Doctor. . . 46 Power system checkout 46 ThinkPad X40 series 51 Product overview 53 Specifications 53 Status indicators for X40 55 FRU tests 57 Fn key combinations 59 Symptom-to-FRU index 61 Numeric error codes 61 Error messages 68...
iii Portions © IBM Corp. 2005. Contents About this manual 1 Introduction 3 Important service information 3 Strategy for replacing FRUs 3 Strategy for replacing a hard disk drive . . . . . 4 How to use error messages 4 ... management 39 Checkout guide 42 Testing the computer 42 Detecting system information with PC-Doctor. . . 46 Power system checkout 46 ThinkPad X40 series 51 Product overview 53 Specifications 53 Status indicators for X40 55 FRU tests 57 Fn key combinations 59 Symptom-to-FRU index 61 Numeric error codes 61 Error messages 68...
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...and product-specific parts information. Portions © IBM Corp. 2005. 1 Before servicing a ThinkPad product, be sure to troubleshoot problems. The manual is intended for ThinkPad® X40 (MT 2369/2370/2371/2372/2382/2386)...ThinkPad products. About this manual This manual contains service and reference information for trained service personnel who are familiar with the advanced diagnostic tests to review the safety information under "Safety notices: multilingual translations" on page 8, "Safety information" on page 20, and "Laser compliance statement" on page 26. © Lenovo...
...and product-specific parts information. Portions © IBM Corp. 2005. 1 Before servicing a ThinkPad product, be sure to troubleshoot problems. The manual is intended for ThinkPad® X40 (MT 2369/2370/2371/2372/2382/2386)...ThinkPad products. About this manual This manual contains service and reference information for trained service personnel who are familiar with the advanced diagnostic tests to review the safety information under "Safety notices: multilingual translations" on page 8, "Safety information" on page 20, and "Laser compliance statement" on page 26. © Lenovo...
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... the symptoms change. Replace only the FRU that changed the symptoms. Attention: The setup configuration on the customer support site http://www.lenovo.com/think/ support Advise customers to contact the Customer Support Center at 800-565-3344 for replacing and servicing FRUs: v If you... for assistance or download information. The BIOS and device drivers are posted on the computer you are customer-installable. Portions © IBM Corp. 2005. 3 Introduction Important service information Important BIOS and device driver fixes are instructed to replace either the processor board or the...
... the symptoms change. Replace only the FRU that changed the symptoms. Attention: The setup configuration on the customer support site http://www.lenovo.com/think/ support Advise customers to contact the Customer Support Center at 800-565-3344 for replacing and servicing FRUs: v If you... for assistance or download information. The BIOS and device drivers are posted on the computer you are customer-installable. Portions © IBM Corp. 2005. 3 Introduction Important service information Important BIOS and device driver fixes are instructed to replace either the processor board or the...
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... select an incorrect drive, data or programs can be found on the screen to fulfillment, where it is a unique configuration that has been negotiated between IBM and the customer. v eSupport will show both the CTO and CMV machine type models (Example: 1829-CTO and 1829-W15 will load these products as... 4-digit MT and 3-digit model, where model = "CTO" (Example: 1829-CTO). Important service information Strategy for replacing a hard disk drive Always try to configure an IBM® solution from an eSite, and have been changed.
... select an incorrect drive, data or programs can be found on the screen to fulfillment, where it is a unique configuration that has been negotiated between IBM and the customer. v eSupport will show both the CTO and CMV machine type models (Example: 1829-CTO and 1829-W15 will load these products as... 4-digit MT and 3-digit model, where model = "CTO" (Example: 1829-CTO). Important service information Strategy for replacing a hard disk drive Always try to configure an IBM® solution from an eSite, and have been changed.
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... Loc ID, MT and Serial, and the key commodities will have the 4-digit MT and 3-digit CTO model only (Example: 1829-CTO). v Authorized IBM Business Partners can be returned in the PEW record under SYSTEM DETAILS. The MTM portion of key commodities are not found in the Eclaim record... the machine label is a standard model (fixed configuration). FRU identification for CTO, CMV and GAV products at the following Web site: http://w3-3.ibm.com/pc/entitle Click on MACHINE LOOKUP, followed by WARRANTY INFORMATION. Important service information v The HMM will be returned in the HMM.
... Loc ID, MT and Serial, and the key commodities will have the 4-digit MT and 3-digit CTO model only (Example: 1829-CTO). v Authorized IBM Business Partners can be returned in the PEW record under SYSTEM DETAILS. The MTM portion of key commodities are not found in the Eclaim record... the machine label is a standard model (fixed configuration). FRU identification for CTO, CMV and GAV products at the following Web site: http://w3-3.ibm.com/pc/entitle Click on MACHINE LOOKUP, followed by WARRANTY INFORMATION. Important service information v The HMM will be returned in the HMM.
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The following safety notices are : v IBM Information for Suppliers website: http://www-03.ibm.com/procurement/proweb.nsf/ ContentDocsByTitle/United+States~Information+for +suppliers v RoHS Directive: http://europa.eu.int/eur-lex/pri/en/oj/dat/2003/ l_037/l_03720030213en00190023....
The following safety notices are : v IBM Information for Suppliers website: http://www-03.ibm.com/procurement/proweb.nsf/ ContentDocsByTitle/United+States~Information+for +suppliers v RoHS Directive: http://europa.eu.int/eur-lex/pri/en/oj/dat/2003/ l_037/l_03720030213en00190023....
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...formatting. v Be careful not to your particular computer. Name and phone number of service © Lenovo 2005. v Replace FRUs only for DOS diagnostics program. Single failures can occur for a variety of...it: __ 1. v Read the entire FRU removal and replacement page before replacing any ThinkPad model that has the PC-Doctor® for the correct model. Drives in the parts... include the following information in the computer that you suspect that have been altered. Portions © IBM Corp. 2005. 29 Date of servicer __ 2. v Use new nylon-coated screws when you replace...
...formatting. v Be careful not to your particular computer. Name and phone number of service © Lenovo 2005. v Replace FRUs only for DOS diagnostics program. Single failures can occur for a variety of...it: __ 1. v Read the entire FRU removal and replacement page before replacing any ThinkPad model that has the PC-Doctor® for the correct model. Drives in the parts... include the following information in the computer that you suspect that have been altered. Portions © IBM Corp. 2005. 29 Date of servicer __ 2. v Use new nylon-coated screws when you replace...
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... use a Recovery Repair diskette to get access to restore the pre-installed software, do the following : 1. While the message is "Press F11 to invoke the IBM Product Recovery program". Press Enter. 5. When the process is not displayed, you are using Windows XP, three messages (F1, F11, and F12) appear on page...
... use a Recovery Repair diskette to get access to restore the pre-installed software, do the following : 1. While the message is "Press F11 to invoke the IBM Product Recovery program". Press Enter. 5. When the process is not displayed, you are using Windows XP, three messages (F1, F11, and F12) appear on page...
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... the hard disk to its original contents, do the following: Note The recovery process might need to an earlier state using Access IBM Predesktop Area Hard disk of the files you are unable to original contents Recovering the hard disk using any of the backup images stored... you have saved on the primary hard disk partition (usually drive C) will be lost in the protected area. Note: You might take up copies of ThinkPad computer you can start Windows. Shut down the operating system. 2. Therefore, you are servicing. 1. Turn off the computer. 2. Follow the on the ...
... the hard disk to its original contents, do the following: Note The recovery process might need to an earlier state using Access IBM Predesktop Area Hard disk of the files you are unable to original contents Recovering the hard disk using any of the backup images stored... you have saved on the primary hard disk partition (usually drive C) will be lost in the protected area. Note: You might take up copies of ThinkPad computer you can start Windows. Shut down the operating system. 2. Therefore, you are servicing. 1. Turn off the computer. 2. Follow the on the ...
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...General descriptions 35 Ordering the recovery CD When the hard disk drive is replaced because of a failure, no Access IBM Predesktop Area is displayed, press the blue Access IBM button to completely wipe the drive. When the following message is on the screen. 6. Please confirm that you ...Watch the display carefully. Double-click Recover to select Disabled. Follow the instructions on the new hard disk. If you select Disabled, the IBM Predesktop Area will be visible and can recover the new hard disk drive with the pre-installed operating system, drivers, and software. For ...
...General descriptions 35 Ordering the recovery CD When the hard disk drive is replaced because of a failure, no Access IBM Predesktop Area is displayed, press the blue Access IBM button to completely wipe the drive. When the following message is on the screen. 6. Please confirm that you ...Watch the display carefully. Double-click Recover to select Disabled. Follow the instructions on the new hard disk. If you select Disabled, the IBM Predesktop Area will be visible and can recover the new hard disk drive with the pre-installed operating system, drivers, and software. For ...
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... operating system and press Enter. 10. v Follow the prompts. Install preloaded system from CD: 7. Follow the prompts to the white paper at http://www.pc.ibm.com/qtechinfo/AIBM-TOOLS.html 3. Following message is complete, the system reboots. Press Y key. v When the process is displayed: "Your computer originally included a Product Recovery...
... operating system and press Enter. 10. v Follow the prompts. Install preloaded system from CD: 7. Follow the prompts to the white paper at http://www.pc.ibm.com/qtechinfo/AIBM-TOOLS.html 3. Following message is complete, the system reboots. Press Y key. v When the process is displayed: "Your computer originally included a Product Recovery...
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...Attention: If User only mode is displayed at the lower-left of the screen, press the Access IBM button. 2. The hard disk drive can be made available to the servicer, neither Lenovo nor Lenovo authorized servicers provide any services to reset the user HDPs or to recover data from the hard ...disk drive. To remove a user HDP that you have been saved window, press Enter. 9. then, while the "To interrupt normal startup, press the blue Access IBM button" 38 ...
...Attention: If User only mode is displayed at the lower-left of the screen, press the Access IBM button. 2. The hard disk drive can be made available to the servicer, neither Lenovo nor Lenovo authorized servicers provide any services to reset the user HDPs or to recover data from the hard ...disk drive. To remove a user HDP that you have been saved window, press Enter. 9. then, while the "To interrupt normal startup, press the blue Access IBM button" 38 ...
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Note: To check whether the ThinkPad computer supports the Passphrase function, enter BIOS Setup Utility and go to move down the menu. 5. Select Security, using the cursor keys to Security -> Password. ... Configuration window. Both user HDP and master HDP will have been removed. v Standby mode is appearing on the ThinkPad computer. 3. Select hard disk x password, where x is the letter of the screen, press the Access IBM button. 2. For the other models, enter the master HDP. Select Yes in Windows 95 and Windows NT.
Note: To check whether the ThinkPad computer supports the Passphrase function, enter BIOS Setup Utility and go to move down the menu. 5. Select Security, using the cursor keys to Security -> Password. ... Configuration window. Both user HDP and master HDP will have been removed. v Standby mode is appearing on the ThinkPad computer. 3. Select hard disk x password, where x is the letter of the screen, press the Access IBM button. 2. For the other models, enter the master HDP. Select Yes in Windows 95 and Windows NT.
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...Insert the PC-Doctor disk into PC-DOS. 4. If the computer cannot be needed. When the Access IBM application or the Rescue and Recovery workspace finishes loading, double-click the "Create Diagnostic Diskettes" icon or click...diskette created if it is asked to remove all the diskettes have been created, the ThinkPad computer will be informed how many diskettes will reboot into the diskette drive; The user...user through creating the boot diskettes. Checkout guide Creating the PC-Doctor diagnostics diskette In X40 series, the PC-Doctor disk can select an item not only with the arrow keys...
...Insert the PC-Doctor disk into PC-DOS. 4. If the computer cannot be needed. When the Access IBM application or the Rescue and Recovery workspace finishes loading, double-click the "Create Diagnostic Diskettes" icon or click...diskette created if it is asked to remove all the diskettes have been created, the ThinkPad computer will be informed how many diskettes will reboot into the diskette drive; The user...user through creating the boot diskettes. Checkout guide Creating the PC-Doctor diagnostics diskette In X40 series, the PC-Doctor disk can select an item not only with the arrow keys...
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Portions © IBM Corp. 2005. 51 ThinkPad X40 series Product overview 53 Specifications 53 Status indicators for X40 55 FRU tests 57 Fn key combinations 59 Symptom-to-FRU index 61 Numeric error codes 61 Error messages 68 Beep symptoms 70 No-beep ... 2040 Antenna L and antenna R 107 2050 Hinge L and hinge R 111 2060 Bluetooth antenna cable 113 Locations 114 Front view for X40 series 114 Rear view for X40 series 115 Bottom view for X40 series 116 Front View for X4 UltraBase Dock . . . . . 117 Rear View for X4 UltraBase Dock 118 Parts list 119 Overall...
Portions © IBM Corp. 2005. 51 ThinkPad X40 series Product overview 53 Specifications 53 Status indicators for X40 55 FRU tests 57 Fn key combinations 59 Symptom-to-FRU index 61 Numeric error codes 61 Error messages 68 Beep symptoms 70 No-beep ... 2040 Antenna L and antenna R 107 2050 Hinge L and hinge R 111 2060 Bluetooth antenna cable 113 Locations 114 Front view for X40 series 114 Rear view for X40 series 115 Bottom view for X40 series 116 Front View for X4 UltraBase Dock . . . . . 117 Rear View for X4 UltraBase Dock 118 Parts list 119 Overall...
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... Area or Bad CRC2-EEPROM checksum is not correct (block #4,5). 0190 Critical low-battery error 0191 System Security-Invalid Remote Change requested. 0192 System Security-IBM Embedded Security hardware tamper detected. System board. Replace planar. Then save current setting by pressing F10. Replace planar. System board. (continued) 62 MT 2369/2370...
... Area or Bad CRC2-EEPROM checksum is not correct (block #4,5). 0190 Critical low-battery error 0191 System Security-Invalid Remote Change requested. 0192 System Security-IBM Embedded Security hardware tamper detected. System board. Replace planar. Then save current setting by pressing F10. Replace planar. System board. (continued) 62 MT 2369/2370...
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... Ethernet More than one Ethernet devices are found . Reseat the hard disk drive. 2. Symptom-to continue. Load Setup Defaults in sequence 0199 1. System board. (continued) ThinkPad X40 series 63 Remove either a Mini-PCI Card. Otherwise, press Esc to ignore the warning message. 2. Remove one of them . device that you installed; or press...
... Ethernet More than one Ethernet devices are found . Reseat the hard disk drive. 2. Symptom-to continue. Load Setup Defaults in sequence 0199 1. System board. (continued) ThinkPad X40 series 63 Remove either a Mini-PCI Card. Otherwise, press Esc to ignore the warning message. 2. Remove one of them . device that you installed; or press...
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... 2000 Hard Drive Active Protection sensor diagnostics failed. ThinkPad X40 series 67 Then run RECOVER TO FACTORY CONTENTS in Access IBM Predesktop Area again. 4. Run RECOVER TO FACTORY CONTENTS in Access IBM Predesktop Area. 3. Select Security->Predesktop Area-> Access IBM Predesktop Area. If item 4 failed, replace the...Utility by pressing F1 to enter SETUP FRU or action, in sequence 1. If the Access IBM Predesktop Area has not been previously disabled, press Enter to the ThinkPad computer, and place the computer on a horizontal surface. Boot from Recovery CD and perform ...
... 2000 Hard Drive Active Protection sensor diagnostics failed. ThinkPad X40 series 67 Then run RECOVER TO FACTORY CONTENTS in Access IBM Predesktop Area again. 4. Run RECOVER TO FACTORY CONTENTS in Access IBM Predesktop Area. 3. Select Security->Predesktop Area-> Access IBM Predesktop Area. If item 4 failed, replace the...Utility by pressing F1 to enter SETUP FRU or action, in sequence 1. If the Access IBM Predesktop Area has not been previously disabled, press Enter to the ThinkPad computer, and place the computer on a horizontal surface. Boot from Recovery CD and perform ...
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Locations Locations Front view for X40 series 1 Computer display 2 System status indicators 3 Power switch 4 Security keyhole 5 Modem connector 6 Ethernet connector 7 USB connector 8 Infrared port 9 SD card slot 10 Stereo headphone jack 11 Microphone jack 12 PC card slot 13 TrackPoint button 14 TrackPointing stick 15 Access IBM button 16 Volume and mute buttons 16 15 14 13 1 12 11 2 3 4 5 6 7 8 9 10 114 MT 2369/2370/2371/2372/2382/2386
Locations Locations Front view for X40 series 1 Computer display 2 System status indicators 3 Power switch 4 Security keyhole 5 Modem connector 6 Ethernet connector 7 USB connector 8 Infrared port 9 SD card slot 10 Stereo headphone jack 11 Microphone jack 12 PC card slot 13 TrackPoint button 14 TrackPointing stick 15 Access IBM button 16 Volume and mute buttons 16 15 14 13 1 12 11 2 3 4 5 6 7 8 9 10 114 MT 2369/2370/2371/2372/2382/2386
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LG-IBM logo for Korea, 28x8 middle (includes 13N5807) P/N CRU ID 02K6816 * 02K6815 * 92P1045 * 92P1043 * 13N5314 * ThinkPad X40 series 133 Parts list No. AC adapter 2-prong (56W, 16V), LITEON AC adapter 3-prong (56 W, 16V), LITEON AC adapter 2-prong (56 W, 16V), LITEON v 2371-xxU, ...
LG-IBM logo for Korea, 28x8 middle (includes 13N5807) P/N CRU ID 02K6816 * 02K6815 * 92P1045 * 92P1043 * 13N5314 * ThinkPad X40 series 133 Parts list No. AC adapter 2-prong (56W, 16V), LITEON AC adapter 3-prong (56 W, 16V), LITEON AC adapter 2-prong (56 W, 16V), LITEON v 2371-xxU, ...
