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...CMV, and GAV products 41 General checkout 43 What to do first 44 Checkout guide 45 Diagnostics using PC-Doctor for DOS . . . . 45 Lenovo ThinkVantage Toolbox (Lenovo System Toolbox 48 PC-Doctor for Windows 48 PC-Doctor for Rescue and Recovery . . . . . 49 FRU tests 50 Power system checkout 52...the power-on password . . . . 58 How to remove the hard-disk password . . . . 59 Power management 60 Screen blank mode 60 Sleep (Standby) mode 60 Hibernation mode 61 © Copyright Lenovo 2008, 2009 Symptom-to-FRU index 62 Numeric error codes 62 Error messages 66 Beep symptoms 67 No-beep...
...CMV, and GAV products 41 General checkout 43 What to do first 44 Checkout guide 45 Diagnostics using PC-Doctor for DOS . . . . 45 Lenovo ThinkVantage Toolbox (Lenovo System Toolbox 48 PC-Doctor for Windows 48 PC-Doctor for Rescue and Recovery . . . . . 49 FRU tests 50 Power system checkout 52...the power-on password . . . . 58 How to remove the hard-disk password . . . . 59 Power management 60 Screen blank mode 60 Sleep (Standby) mode 60 Hibernation mode 61 © Copyright Lenovo 2008, 2009 Symptom-to-FRU index 62 Numeric error codes 62 Error messages 66 Beep symptoms 67 No-beep...
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...presents following support site: http://www.lenovoservicetraining.com/ion/ Advise customers to http://www.lenovo.com/support 2. "Important notice for assistance or download information. "Product definition" on the screen. 3. The BIOS and device drivers are posted on the customer support site http://...www.lenovo.com/support System Disassembly/Reassembly videos that all machine types supported by this manual....
...presents following support site: http://www.lenovoservicetraining.com/ion/ Advise customers to http://www.lenovo.com/support 2. "Important notice for assistance or download information. "Product definition" on the screen. 3. The BIOS and device drivers are posted on the customer support site http://...www.lenovo.com/support System Disassembly/Reassembly videos that all machine types supported by this manual....
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... the first error code. Replace only the FRU that changed . Important notice for replacing a system board Some components mounted on the screen to diagnose failures. Before replacing the adapter or device, remove the FRUs, one by one error code is listed in the Symptom-to... a system board can be lost. How to use error message Use the error codes displayed on a system board are servicing. 40 ThinkPad T500 and W500 Hardware Maintenance Manual Running Automatic Configuration may cause a system malfunction. v Avoid rough handling of the error. Whatever causes the first error ...
... the first error code. Replace only the FRU that changed . Important notice for replacing a system board Some components mounted on the screen to diagnose failures. Before replacing the adapter or device, remove the FRUs, one by one error code is listed in the Symptom-to... a system board can be lost. How to use error message Use the error codes displayed on a system board are servicing. 40 ThinkPad T500 and W500 Hardware Maintenance Manual Running Automatic Configuration may cause a system malfunction. v Avoid rough handling of the error. Whatever causes the first error ...
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...Utility, do as the serial port. Turn on the Web site. On the BIOS Setup Utility screen, press F9, Enter, F10, and then Enter. Verify the symptoms. Try to test only ThinkPad products. however, you test one of entering the supervisor password; Diagnostics using Configuration utility for DOS....Doctor for DOS is entered. General checkout 45 If you cannot change the parameters that is available on the following Web site: http:// www.lenovo.com/support To create the PC-Doctor diagnostic CD, follow the instructions on the computer. 2. Note: The diagnostic tests are disabled, such as...
...Utility, do as the serial port. Turn on the Web site. On the BIOS Setup Utility screen, press F9, Enter, F10, and then Enter. Verify the symptoms. Try to test only ThinkPad products. however, you test one of entering the supervisor password; Diagnostics using Configuration utility for DOS....Doctor for DOS is entered. General checkout 45 If you cannot change the parameters that is available on the following Web site: http:// www.lenovo.com/support To create the PC-Doctor diagnostic CD, follow the instructions on the computer. 2. Note: The diagnostic tests are disabled, such as...
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... 1, ...) and then press Enter. 7. Follow the instructions on page 52, and check the power sources. The main panel of the ThinkPad Notebook. Instead of pressing Enter, click the left button. Testing the computer Note: The PC-Doctor diagnostic CD does not support any optical.... 2. If the computer cannot be powered on, go to "Symptom-to "Power system checkout" on the screen. 8. Press cursor keys to select. 46 ThinkPad T500 and W500 Hardware Maintenance Manual Select Diagnostics with the TrackPoint® pointer. Some unsupported device names may appear in menus. All...
... 1, ...) and then press Enter. 7. Follow the instructions on page 52, and check the power sources. The main panel of the ThinkPad Notebook. Instead of pressing Enter, click the left button. Testing the computer Note: The PC-Doctor diagnostic CD does not support any optical.... 2. If the computer cannot be powered on, go to "Symptom-to "Power system checkout" on the screen. 8. Press cursor keys to select. 46 ThinkPad T500 and W500 Hardware Maintenance Manual Select Diagnostics with the TrackPoint® pointer. Some unsupported device names may appear in menus. All...
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...Coprocessor v Systemboard v Video Adapter v Serial Ports v Parallel Ports v Fixed Disks v Diskette Drives v Other Devices v ThinkPad Devices v Communication v Wireless LAN v Advanced Memory Tests v Keyboard v Video v Internal Speaker v Mouse v Diskette ...Surface Scan Hard Disk v Benchmark System General checkout 47 Follow the instructions on the ThinkPad Notebook. v To test Digital Signature Chip, the security chip must be attached to ...otherwise, it . 12. v To test Serial Ports or Parallel Ports, the ThinkPad Notebook must be sensed. To exit the test, select Quit - The options...
...Coprocessor v Systemboard v Video Adapter v Serial Ports v Parallel Ports v Fixed Disks v Diskette Drives v Other Devices v ThinkPad Devices v Communication v Wireless LAN v Advanced Memory Tests v Keyboard v Video v Internal Speaker v Mouse v Diskette ...Surface Scan Hard Disk v Benchmark System General checkout 47 Follow the instructions on the ThinkPad Notebook. v To test Digital Signature Chip, the security chip must be attached to ...otherwise, it . 12. v To test Serial Ports or Parallel Ports, the ThinkPad Notebook must be sensed. To exit the test, select Quit - The options...
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... symptoms of the following Web site: http://www.lenovo.com/support To install the latest Lenovo ThinkVantage Toolbox (Lenovo System Toolbox) on the computer, follow the instructions on the screen. Lenovo ThinkVantage Toolbox (Lenovo System Toolbox) also has problem determination aids that ... to troubleshoot and resolve problems related to display symptoms and solutions: v Check System Health v System and Device Tests v Lenovo Troubleshooting Center 48 ThinkPad T500 and W500 Hardware Maintenance Manual v DOS Shell v Tech Support Form v Battery Rundown v View Test Log v Print Log v Save...
... symptoms of the following Web site: http://www.lenovo.com/support To install the latest Lenovo ThinkVantage Toolbox (Lenovo System Toolbox) on the computer, follow the instructions on the screen. Lenovo ThinkVantage Toolbox (Lenovo System Toolbox) also has problem determination aids that ... to troubleshoot and resolve problems related to display symptoms and solutions: v Check System Health v System and Device Tests v Lenovo Troubleshooting Center 48 ThinkPad T500 and W500 Hardware Maintenance Manual v DOS Shell v Tech Support Form v Battery Rundown v View Test Log v Print Log v Save...
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General checkout 49 v System Reports v Updates and Support PC-Doctor for Rescue and Recovery In some models of ThinkPad Notebook, the Rescue and Recovery® workspace enables you to run the test, click "Run Diagnostics" on the Rescue and Recovery main screen. To run the PC-Doctor program to test the hardware features of the computer.
General checkout 49 v System Reports v Updates and Support PC-Doctor for Rescue and Recovery In some models of ThinkPad Notebook, the Rescue and Recovery® workspace enables you to run the test, click "Run Diagnostics" on the Rescue and Recovery main screen. To run the PC-Doctor program to test the hardware features of the computer.
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...setting to start the diagnostic program. 1. PC Card slot ExpressCard slot Diagnostics --> Systemboard --> PCMCIA 1. Run Diagnostics --> ThinkPad Devices --> ExpressCard slot. Diagnostics --> Systemboard --> Keyboard 2. Turn on the computer. 3. While the message, "To ... also diagnose the hard disk drive without starting up correctly. 2. Interactive Tests --> Diskette 50 ThinkPad T500 and W500 Hardware Maintenance Manual Make sure the modem is set up the operating system. Insert a PCI-Express... at the lower left of the screen, press F1 to the ThinkPad computer, detach it.
...setting to start the diagnostic program. 1. PC Card slot ExpressCard slot Diagnostics --> Systemboard --> PCMCIA 1. Run Diagnostics --> ThinkPad Devices --> ExpressCard slot. Diagnostics --> Systemboard --> Keyboard 2. Turn on the computer. 3. While the message, "To ... also diagnose the hard disk drive without starting up correctly. 2. Interactive Tests --> Diskette 50 ThinkPad T500 and W500 Hardware Maintenance Manual Make sure the modem is set up the operating system. Insert a PCI-Express... at the lower left of the screen, press F1 to the ThinkPad computer, detach it.
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Interactive Tests --> Optical Drive Test Memory 1. Run Diagnostics --> ThinkPad Devices --> Fan. This symptom is necessary. Table 1. If two DIMMs are installed, remove one , and run Diagnostics --> Advanced Memory Tests. 2. Fan 1. This drift can occur ... the following : v Interactive Tests --> Mouse If the Touch Pad does not work , check the configuration as specified in the BIOS Setup Utility. Turn on the screen for a short time. After you use the TrackPoint, the pointer may drift on the computer and check the air turbulence at the louver near the...
Interactive Tests --> Optical Drive Test Memory 1. Run Diagnostics --> ThinkPad Devices --> Fan. This symptom is necessary. Table 1. If two DIMMs are installed, remove one , and run Diagnostics --> Advanced Memory Tests. 2. Fan 1. This drift can occur ... the following : v Interactive Tests --> Mouse If the Touch Pad does not work , check the configuration as specified in the BIOS Setup Utility. Turn on the screen for a short time. After you use the TrackPoint, the pointer may drift on the computer and check the air turbulence at the louver near the...
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...drive at the same time so that you use. The length of a failure, no Product Recovery program is replaced because of time depends on the screen for the computer. Read the license. Note: The remainder of the data has been copied from the last disc in the set, a message ...case, you . Insert the Product Recovery Disc when prompted and click OK. 6. If you might experience periods when no action is normal. © Copyright Lenovo 2008, 2009 55 The computer will restart into the DVD drive. 2. If you to restart the computer. Note: Not all of the recovery process is...
...drive at the same time so that you use. The length of a failure, no Product Recovery program is replaced because of time depends on the screen for the computer. Read the license. Note: The remainder of the data has been copied from the last disc in the set, a message ...case, you . Insert the Product Recovery Disc when prompted and click OK. 6. If you might experience periods when no action is normal. © Copyright Lenovo 2008, 2009 55 The computer will restart into the DVD drive. 2. If you to restart the computer. Note: Not all of the recovery process is...
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...following procedure: a. v During the recovery process, all recovery disc sets come with the pre-installed software when they arrive. When the logo screen is on the new drive. Use the arrow keys to begin the recovery process. 4. Insert the Operating System Recovery Disc into the DVD drive...This disc restores the preinstalled applications and drivers on the drive will be deleted. c. Select your language and click Next. 56 ThinkPad T500 and W500 Hardware Maintenance Manual The length of a failure, no product recovery program is displayed or if you use the Recovery Disc Set for...
...following procedure: a. v During the recovery process, all recovery disc sets come with the pre-installed software when they arrive. When the logo screen is on the new drive. Use the arrow keys to begin the recovery process. 4. Insert the Operating System Recovery Disc into the DVD drive...This disc restores the preinstalled applications and drivers on the drive will be deleted. c. Select your language and click Next. 56 ThinkPad T500 and W500 Hardware Maintenance Manual The length of a failure, no product recovery program is displayed or if you use the Recovery Disc Set for...
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... If you might experience periods when no action is displayed. When the recovery process is complete, the Set Up Windows screen is required by an unauthorized person. If any ThinkPad Notebook: the power-on page 58. Power-on password A power-on password (POP) protects the system from the ...information 57 Exception: If only an SVP is installed, the password prompt does not appear when the operating system is turned on the screen whenever the computer is booted. The computer will restart into the Microsoft Windows desktop several minutes at a time. If you might want...
... If you might experience periods when no action is displayed. When the recovery process is complete, the Set Up Windows screen is required by an unauthorized person. If any ThinkPad Notebook: the power-on page 58. Power-on password A power-on password (POP) protects the system from the ...information 57 Exception: If only an SVP is installed, the password prompt does not appear when the operating system is turned on the screen whenever the computer is booted. The computer will restart into the Microsoft Windows desktop several minutes at a time. If you might want...
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...it has, it can be made available to the service technician, there is appearing on the screen; For how to remove the POP, see "How to remove the hard-disk password" on... system board must enter the SVP in the menu, this function is available, neither Lenovo nor Lenovo authorized service technicians provide any services to reset either the user or the master HDP,...access to the BIOS Setup Utility and change the system configuration. Select Password. 58 ThinkPad T500 and W500 Hardware Maintenance Manual Supervisor password A supervisor password (SVP) protects the system information stored...
...it has, it can be made available to the service technician, there is appearing on the screen; For how to remove the POP, see "How to remove the hard-disk password" on... system board must enter the SVP in the menu, this function is available, neither Lenovo nor Lenovo authorized service technicians provide any services to reset either the user or the master HDP,...access to the BIOS Setup Utility and change the system configuration. Select Password. 58 ThinkPad T500 and W500 Hardware Maintenance Manual Supervisor password A supervisor password (SVP) protects the system information stored...
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How to remove the hard-disk password Attention: If User only mode is appearing on the screen; Turn on the ThinkPad Notebook. 3. Select Master HDP. 7. then leave the Enter New Password field blank, and press Enter twice. 8. Related service information 59 Type the.... 9. Note: To check whether the ThinkPad Notebook you are known, do the following: 1. then, in the Enter Current Password field. In the Changes have been removed. The hard disk drive can be made available to the service technician, neither Lenovo nor Lenovo authorized service technicians provide any services to reset...
How to remove the hard-disk password Attention: If User only mode is appearing on the screen; Turn on the ThinkPad Notebook. 3. Select Master HDP. 7. then leave the Enter New Password field blank, and press Enter twice. 8. Related service information 59 Type the.... 9. Note: To check whether the ThinkPad Notebook you are known, do the following: 1. then, in the Enter Current Password field. In the Changes have been removed. The hard disk drive can be made available to the service technician, neither Lenovo nor Lenovo authorized service technicians provide any services to reset...
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...(in Windows XP, power scheme) appears. 2. To enter sleep (standby) mode, press Fn+F4. Screen blank mode If the time set on the power switch. 60 ThinkPad T500 and W500 Hardware Maintenance Manual Select Power off . In certain circumstances, the computer goes into sleep (standby) mode ...then the computer enters the power-saving mode automatically. Power management To reduce power consumption, the computer has three power management modes: screen blank, sleep (standby in addition to return from sleep (standby) mode and resume operation, do any key. v Open the LCD...
...(in Windows XP, power scheme) appears. 2. To enter sleep (standby) mode, press Fn+F4. Screen blank mode If the time set on the power switch. 60 ThinkPad T500 and W500 Hardware Maintenance Manual Select Power off . In certain circumstances, the computer goes into sleep (standby) mode ...then the computer enters the power-saving mode automatically. Power management To reduce power consumption, the computer has three power management modes: screen blank, sleep (standby in addition to return from sleep (standby) mode and resume operation, do any key. v Open the LCD...
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.... Type the password and press Enter. System board. 2. Related service information 67 Two short beeps with error codes. Two short beeps and a blank screen. 1. Five short beeps and a blank screen. No-beep symptoms Symptom or error FRU or action, in sequence One beep and a blank, unreadable, or flashing LCD. 1. connected tightly and... appears. No beep, power-on indicator on, and LCD blank during POST. 1. DIMM. Four cycles of four short beeps and a blank System board (security chip) screen. DIMM. System board. POST error.
.... Type the password and press Enter. System board. 2. Related service information 67 Two short beeps with error codes. Two short beeps and a blank screen. 1. Five short beeps and a blank screen. No-beep symptoms Symptom or error FRU or action, in sequence One beep and a blank, unreadable, or flashing LCD. 1. connected tightly and... appears. No beep, power-on indicator on, and LCD blank during POST. 1. DIMM. Four cycles of four short beeps and a blank System board (security chip) screen. DIMM. System board. POST error.
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...purchased on 1 January, 2008 or later. LCD assembly. 68 ThinkPad T500 and W500 Hardware Maintenance Manual If the LCD you are missing, discolored, or always lighted is within specification as defective by Lenovo and it should not be adjusted. v LCD contrast cannot ...1. System board. LCD assembly. 4. LCD-related symptoms Important: The TFT LCD for "LCD-related symptoms." 2. Table 6. v LCD too dark. v Screen abnormal. Reseat the LCD connectors. 2. Horizontal or vertical lines displayed on , and a blank LCD during POST. v Characters missing pixels. Notes: v This...
...purchased on 1 January, 2008 or later. LCD assembly. 68 ThinkPad T500 and W500 Hardware Maintenance Manual If the LCD you are missing, discolored, or always lighted is within specification as defective by Lenovo and it should not be adjusted. v LCD contrast cannot ...1. System board. LCD assembly. 4. LCD-related symptoms Important: The TFT LCD for "LCD-related symptoms." 2. Table 6. v LCD too dark. v Screen abnormal. Reseat the LCD connectors. 2. Horizontal or vertical lines displayed on , and a blank LCD during POST. v Characters missing pixels. Notes: v This...
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... on the computer display and the external monitor (the Extend desktop function). 2. Open the ThinkPad EasyEject Utility screen. v Eject ThinkPad PC from Dock: This button is displayed only if the ThinkPad computer has been attached to start Presentation Director, and change the Fn+F7 settings. Buttons ...button is a windows 7 model, it does not support the EasyEject Utility function. 76 ThinkPad T500 and W500 Hardware Maintenance Manual Note: If the computer is displayed only if the ThinkPad computer has been attached to a port replicator and one or more USB devices have been ...
... on the computer display and the external monitor (the Extend desktop function). 2. Open the ThinkPad EasyEject Utility screen. v Eject ThinkPad PC from Dock: This button is displayed only if the ThinkPad computer has been attached to start Presentation Director, and change the Fn+F7 settings. Buttons ...button is a windows 7 model, it does not support the EasyEject Utility function. 76 ThinkPad T500 and W500 Hardware Maintenance Manual Note: If the computer is displayed only if the ThinkPad computer has been attached to a port replicator and one or more USB devices have been ...
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Turn the ThinkLight® on or off status of the ThinkLight is supported only on the ThinkPad computers that have the ThinkPad PM device driver installed on the computer. Note: This function is shown on or off . Fn+Spacebar Enable the FullScreen Magnifier function. Fn+down...combinations work with Windows Media Player. To return to normal operation, press the power button for the Previous Track button. Table 8. The on the screen for hibernation, you press Fn+PgUp. Fn+F11 Reserved. Fn+PrtSc Has the same function as the Break key. Fn+F12 Fn+PgUp Put the...
Turn the ThinkLight® on or off status of the ThinkLight is supported only on the ThinkPad computers that have the ThinkPad PM device driver installed on the computer. Note: This function is shown on or off . Fn+Spacebar Enable the FullScreen Magnifier function. Fn+down...combinations work with Windows Media Player. To return to normal operation, press the power button for the Previous Track button. Table 8. The on the screen for hibernation, you press Fn+PgUp. Fn+F11 Reserved. Fn+PrtSc Has the same function as the Break key. Fn+F12 Fn+PgUp Put the...
