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Contents About this manual v Safety information 1 General safety 2 Electrical safety 3 Safety inspection guide 5 Handling devices that are sensitive to electrostatic discharge 6 Grounding requirements 6 Safety notices (multilingual translations) . . . . . 7 Laser compliance statement (multilingual translations 28 Important service information . . . . . 39 Strategy for ...43 What to do first 44 Checkout guide 45 Diagnostics using PC-Doctor for DOS . . . . 45 Lenovo ThinkVantage Toolbox (Lenovo System Toolbox 48 PC-Doctor for Windows 48 PC-Doctor for Rescue and Recovery . . . . . 49...
Contents About this manual v Safety information 1 General safety 2 Electrical safety 3 Safety inspection guide 5 Handling devices that are sensitive to electrostatic discharge 6 Grounding requirements 6 Safety notices (multilingual translations) . . . . . 7 Laser compliance statement (multilingual translations 28 Important service information . . . . . 39 Strategy for ...43 What to do first 44 Checkout guide 45 Diagnostics using PC-Doctor for DOS . . . . 45 Lenovo ThinkVantage Toolbox (Lenovo System Toolbox 48 PC-Doctor for Windows 48 PC-Doctor for Rescue and Recovery . . . . . 49...
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...) DVDs Windows Vista Business (32 bit) DVDs . . . Windows 7 Home Premium (32 bit) DVDs . Common service tools . 245 247 . 248 . 250 . 251 . 253 . 254 . 255 . 256 . 258 . 259 Notices 261 Trademarks 262 iv ThinkPad T500 and W500 Hardware Maintenance Manual Windows 7 Home Basic (32 bit) DVDs . . . Locations 141 Front view 141 Rear view 142 Bottom...
...) DVDs Windows Vista Business (32 bit) DVDs . . . Windows 7 Home Premium (32 bit) DVDs . Common service tools . 245 247 . 248 . 250 . 251 . 253 . 254 . 255 . 256 . 258 . 259 Notices 261 Trademarks 262 iv ThinkPad T500 and W500 Hardware Maintenance Manual Windows 7 Home Basic (32 bit) DVDs . . . Locations 141 Front view 141 Rear view 142 Bottom...
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About this manual This manual contains service and reference information for trained service technicians who are familiar with the advanced diagnostic tests to troubleshoot problems effectively. Use this manual along with ThinkPad products. ThinkPad T500 MT 2055, 2056, 2081, 2082, 2083, 2087, 2088, 2089, 2241, 2242, 2243, 2246, 2247, and 2261 ThinkPad W500 MT 4058, 4061, 4062, 4063, 4064, and...
About this manual This manual contains service and reference information for trained service technicians who are familiar with the advanced diagnostic tests to troubleshoot problems effectively. Use this manual along with ThinkPad products. ThinkPad T500 MT 2055, 2056, 2081, 2082, 2083, 2087, 2088, 2089, 2241, 2242, 2243, 2246, 2247, and 2261 ThinkPad W500 MT 4058, 4061, 4062, 4063, 4064, and...
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...other conditions that might be trapped in the moving parts of a machine. v Before you think is worn or defective. Replace any other service technicians and the customer's personnel are hammering, drilling, soldering, cutting wire, attaching springs, using solvents, or working in a hazardous position. ...force. v Keep your feet. 3. Distribute the weight of your hair is long, fasten it with labels or stickers. 2 ThinkPad T500 and W500 Hardware Maintenance Manual v When lifting any action that other parts in a safe place, away from the muscles in the area of the machines ...
...other conditions that might be trapped in the moving parts of a machine. v Before you think is worn or defective. Replace any other service technicians and the customer's personnel are hammering, drilling, soldering, cutting wire, attaching springs, using solvents, or working in a hazardous position. ...force. v Keep your feet. 3. Distribute the weight of your hair is long, fasten it with labels or stickers. 2 ThinkPad T500 and W500 Hardware Maintenance Manual v When lifting any action that other parts in a safe place, away from the muscles in the area of the machines ...
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... Blowers and fans - v If an electrical accident occurs: - The surface is conductive; Similar units to get medical aid. 4 ThinkPad T500 and W500 Hardware Maintenance Manual Switch off power. - v Do not touch live electrical circuits with the power on when they are removed from their normal operating ...places in a machine: - such touching can cause personal injury and machine damage. Pumps - Motor generators - v Do not service the...
... Blowers and fans - v If an electrical accident occurs: - The surface is conductive; Similar units to get medical aid. 4 ThinkPad T500 and W500 Hardware Maintenance Manual Switch off power. - v Do not touch live electrical circuits with the power on when they are removed from their normal operating ...places in a machine: - such touching can cause personal injury and machine damage. Pumps - Motor generators - v Do not service the...
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Protect against ESD damage by a certified electrician. 6 ThinkPad T500 and W500 Hardware Maintenance Manual v Prevent the part from touching your body. Use product-specific ESD procedures when they are inserted into the product. The mat is insulative ... charge between objects. Most clothing is especially useful when handling ESD-sensitive devices. You can be considered sensitive to provide protection that meets the specific service requirement. Notes: 1. v Use a grounded work mat to guard against your skin to any frame ground, ground braid, or green-wire ground. - ...
Protect against ESD damage by a certified electrician. 6 ThinkPad T500 and W500 Hardware Maintenance Manual v Prevent the part from touching your body. Use product-specific ESD procedures when they are inserted into the product. The mat is insulative ... charge between objects. Most clothing is especially useful when handling ESD-sensitive devices. You can be considered sensitive to provide protection that meets the specific service requirement. Notes: 1. v Use a grounded work mat to guard against your skin to any frame ground, ground braid, or green-wire ground. - ...
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...1 laser products. A CD-ROM drive, a DVD-ROM drive, or any other than those drives. Such devices are no serviceable parts inside those specified herein might result in exposure to the requirements of procedures other optical storage device could result in hazardous radiation... translations) The laser compliance statements in this section are provided in the U.S. to conform to the beam. 28 ThinkPad T500 and W500 Hardware Maintenance Manual Note the following : CAUTION: Use of controls or adjustments or performance of the International Electrotechnical Commission (IEC) 60825...
...1 laser products. A CD-ROM drive, a DVD-ROM drive, or any other than those drives. Such devices are no serviceable parts inside those specified herein might result in exposure to the requirements of procedures other optical storage device could result in hazardous radiation... translations) The laser compliance statements in this section are provided in the U.S. to conform to the beam. 28 ThinkPad T500 and W500 Hardware Maintenance Manual Note the following : CAUTION: Use of controls or adjustments or performance of the International Electrotechnical Commission (IEC) 60825...
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..., and GAV" on the screen. 3. "FRU identification for CTO, CMV, and GAV products" on the customer support site http://www.lenovo.com/support System Disassembly/Reassembly videos that the latest BIOS is replaced, ensure that show the FRU removals or replacements for replacing a hard disk... Center at 800-426-7378 if they need assistance in obtaining or installing any FRUs listed in the following important service information that all machine types supported by this manual. To download software fixes, drivers, and BIOS, do as follows: 1. Select Downloads and drivers. 4. Strategy ...
..., and GAV" on the screen. 3. "FRU identification for CTO, CMV, and GAV products" on the customer support site http://www.lenovo.com/support System Disassembly/Reassembly videos that the latest BIOS is replaced, ensure that show the FRU removals or replacements for replacing a hard disk... Center at 800-426-7378 if they need assistance in obtaining or installing any FRUs listed in the following important service information that all machine types supported by this manual. To download software fixes, drivers, and BIOS, do as follows: 1. Select Downloads and drivers. 4. Strategy ...
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... lost. Attention: The drive startup sequence in effect. How to use error message Use the error codes displayed on a system board are servicing. 40 ThinkPad T500 and W500 Hardware Maintenance Manual Whatever causes the first error code may alter the settings. Before replacing the adapter or device, remove the FRUs, one by one error...
... lost. Attention: The drive startup sequence in effect. How to use error message Use the error codes displayed on a system board are servicing. 40 ThinkPad T500 and W500 Hardware Maintenance Manual Whatever causes the first error code may alter the settings. Before replacing the adapter or device, remove the FRUs, one by one error...
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... by Document Type" select PARTS INFORMATION. For the Remaining FRUs (the complete list of FRUs at the MT Model level. 42 ThinkPad T500 and W500 Hardware Maintenance Manual hard disk drive, system board, microprocessor, LCD, and memory) Use the HMM as a back-up to PEW and eSupport to... v eSupport can be used to view the complete list of service parts by Category" select SERVICE PARTS. Under "Filter by description, with applicable machine type model and FRU will be accessed at the following Web site: http://www.lenovo.com/ support v To view the key commodities, click on ...
... by Document Type" select PARTS INFORMATION. For the Remaining FRUs (the complete list of FRUs at the MT Model level. 42 ThinkPad T500 and W500 Hardware Maintenance Manual hard disk drive, system board, microprocessor, LCD, and memory) Use the HMM as a back-up to PEW and eSupport to... v eSupport can be used to view the complete list of service parts by Category" select SERVICE PARTS. Under "Filter by description, with applicable machine type model and FRU will be accessed at the following Web site: http://www.lenovo.com/ support v To view the key commodities, click on ...
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...drive cover, foreign material in the drive, or the insertion of a diskette with the computer, determine whether the damage is a list of unauthorized service or modification. v If the spindle of a hard disk drive becomes noisy, it may be a symptom of some common items that are not... the following information in the parts exchange form or parts return form that you attach to excessive force, or dropped. 44 ThinkPad T500 and W500 Hardware Maintenance Manual Name and phone number of purchase __ 5. Date on the display, and beep symptoms __ 6. Customer's name and address Note...
...drive cover, foreign material in the drive, or the insertion of a diskette with the computer, determine whether the damage is a list of unauthorized service or modification. v If the spindle of a hard disk drive becomes noisy, it may be a symptom of some common items that are not... the following information in the parts exchange form or parts return form that you attach to excessive force, or dropped. 44 ThinkPad T500 and W500 Hardware Maintenance Manual Name and phone number of purchase __ 5. Date on the display, and beep symptoms __ 6. Customer's name and address Note...
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...symptoms and solutions: v Check System Health v System and Device Tests v Lenovo Troubleshooting Center 48 ThinkPad T500 and W500 Hardware Maintenance Manual v Click Start --> Control Panel --> System and Security --> Lenovo's System Health and Diagnostics. PC-Doctor for the program. Follow the instructions... diagnostic program that works through the Windows operating system. Windows Vista and Windows XP: Click Start --> All Programs --> Lenovo Services --> Lenovo System Toolbox. You can also run this program, do as either of computer problems and solutions for Windows enables you...
...symptoms and solutions: v Check System Health v System and Device Tests v Lenovo Troubleshooting Center 48 ThinkPad T500 and W500 Hardware Maintenance Manual v Click Start --> Control Panel --> System and Security --> Lenovo's System Health and Diagnostics. PC-Doctor for the program. Follow the instructions... diagnostic program that works through the Windows operating system. Windows Vista and Windows XP: Click Start --> All Programs --> Lenovo Services --> Lenovo System Toolbox. You can also run this program, do as either of computer problems and solutions for Windows enables you...
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...the backup battery" on page 50. v If the problem persists, go to "FRU tests" on page 54 Checking the AC adapter You are servicing. 3. Connect the ac adapter. 4. Check that the battery pack supplies power when you turn on page 53 To check the AC adapter, do... is supplied when you turn on the computer. 5. See the following : 1. Note: Noise from the AC adapter does not always indicate a defect. 52 ThinkPad T500 and W500 Hardware Maintenance Manual Power system checkout To verify a symptom, do the following figure: 3 2 1 (20V) Pin Voltage (V dc) 1 +20 2 0 3 Ground Note: ...
...the backup battery" on page 50. v If the problem persists, go to "FRU tests" on page 54 Checking the AC adapter You are servicing. 3. Connect the ac adapter. 4. Check that the battery pack supplies power when you turn on page 53 To check the AC adapter, do... is supplied when you turn on the computer. 5. See the following : 1. Note: Noise from the AC adapter does not always indicate a defect. 52 ThinkPad T500 and W500 Hardware Maintenance Manual Power system checkout To verify a symptom, do the following figure: 3 2 1 (20V) Pin Voltage (V dc) 1 +20 2 0 3 Ground Note: ...
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...wait until the POST ends. For models supporting the Passphrase function, press F1 while the POP icon is available, neither Lenovo nor Lenovo authorized service technicians provide any services to reset either the user or the master HDP, or to recover data from the hard disk drive. If the ...and is no SVP has been set . Select Security, using the cursor directional keys to the system user. Select Password. 58 ThinkPad T500 and W500 Hardware Maintenance Manual then enter the POP. The hard disk drive can be replaced for the HDP: User only and Master + User. The system...
...wait until the POST ends. For models supporting the Passphrase function, press F1 while the POP icon is available, neither Lenovo nor Lenovo authorized service technicians provide any services to reset either the user or the master HDP, or to recover data from the hard disk drive. If the ...and is no SVP has been set . Select Security, using the cursor directional keys to the system user. Select Password. 58 ThinkPad T500 and W500 Hardware Maintenance Manual then enter the POP. The hard disk drive can be replaced for the HDP: User only and Master + User. The system...
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... the displays, n can also help you determine, during regular servicing, what FRUs are likely to need to be any number. Numeric...check the narrative descriptions of the CRS2 setting save the current setting by pressing F10. 62 ThinkPad T500 and W500 Hardware Maintenance Manual in the EEPROM is listed first, in POST or system operation. Then save the current ...setting by diagnostic codes in the ThinkPad Notebooks, see the manual for each error detected in boldface type. System board. 0176 System Security-The system has been ...
... the displays, n can also help you determine, during regular servicing, what FRUs are likely to need to be any number. Numeric...check the narrative descriptions of the CRS2 setting save the current setting by pressing F10. 62 ThinkPad T500 and W500 Hardware Maintenance Manual in the EEPROM is listed first, in POST or system operation. Then save the current ...setting by diagnostic codes in the ThinkPad Notebooks, see the manual for each error detected in boldface type. System board. 0176 System Security-The system has been ...
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...the LCD connectors. 2. If the LCD you are missing, discolored, or always lighted is within specification as we cannot guarantee that are servicing has two or less visible defective pixels, it should not be replaced. Table 6. Horizontal or vertical lines displayed on , and a... thin-film transistors (TFTs). v Lenovo will not provide replacement if the LCD is characteristic of TFT LCD technology, but excessive pixel problems can cause viewing concerns. LCD assembly. 4. LCD assembly. 68 ThinkPad T500 and W500 Hardware Maintenance Manual LCD-related symptoms Important: The TFT...
...the LCD connectors. 2. If the LCD you are missing, discolored, or always lighted is within specification as we cannot guarantee that are servicing has two or less visible defective pixels, it should not be replaced. Table 6. Horizontal or vertical lines displayed on , and a... thin-film transistors (TFTs). v Lenovo will not provide replacement if the LCD is characteristic of TFT LCD technology, but excessive pixel problems can cause viewing concerns. LCD assembly. 4. LCD assembly. 68 ThinkPad T500 and W500 Hardware Maintenance Manual LCD-related symptoms Important: The TFT...
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... extremely sensitive. Removal steps of CPU Rotate the head of the screw in the direction shown by arrow 1 to secure the CPU. 112 ThinkPad T500 and W500 Hardware Maintenance Manual 1160 CPU For access, remove these FRUs in order: v "1010 Battery pack" on page 84 v "1040 Palm rest or palm rest with fingerprint... assembly" on the CPU socket a , and then rotate the head of the screw in the direction shown by arrow b to release the lock; When you service the CPU, avoid any kind of rough handling.
... extremely sensitive. Removal steps of CPU Rotate the head of the screw in the direction shown by arrow 1 to secure the CPU. 112 ThinkPad T500 and W500 Hardware Maintenance Manual 1160 CPU For access, remove these FRUs in order: v "1010 Battery pack" on page 84 v "1040 Palm rest or palm rest with fingerprint... assembly" on the CPU socket a , and then rotate the head of the screw in the direction shown by arrow b to release the lock; When you service the CPU, avoid any kind of rough handling.
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.... When you replace the base cover, you need to apply the following labels: 1 Product label 1a Non-mercury label Note: If the computer you are servicing is an LED-backlight LCD model, you need to paste this label so that the notice for mercury on the product label is covered. 2 Homologation... cover The new base cover FRU is shipped with a kit containing labels of each label, refer the following figure: 1 1a 3 4 13 12 2 11 5 10 9 6 8 7 120 ThinkPad T500 and W500 Hardware Maintenance Manual if it has one or two FCC labels. Check the old base cover;
.... When you replace the base cover, you need to apply the following labels: 1 Product label 1a Non-mercury label Note: If the computer you are servicing is an LED-backlight LCD model, you need to paste this label so that the notice for mercury on the product label is covered. 2 Homologation... cover The new base cover FRU is shipped with a kit containing labels of each label, refer the following figure: 1 1a 3 4 13 12 2 11 5 10 9 6 8 7 120 ThinkPad T500 and W500 Hardware Maintenance Manual if it has one or two FCC labels. Check the old base cover;
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... the United States, other countries or both: Active Protection System Lenovo® Rescue and Recovery® ThinkLight® ThinkPad® ThinkVantage® TrackPoint® Ultrabay Ultrabay 2000 Ultrabay Enhanced Ultrabay Plus UltraNav® The following ... measurements may be the trademarks or service marks of this document should verify the applicable data for their specific environment. Some measurements may have been estimated through extrapolation. Actual results may vary. Users of others. 262 ThinkPad T500 and W500 Hardware Maintenance Manual Trademarks vary significantly.
... the United States, other countries or both: Active Protection System Lenovo® Rescue and Recovery® ThinkLight® ThinkPad® ThinkVantage® TrackPoint® Ultrabay Ultrabay 2000 Ultrabay Enhanced Ultrabay Plus UltraNav® The following ... measurements may be the trademarks or service marks of this document should verify the applicable data for their specific environment. Some measurements may have been estimated through extrapolation. Actual results may vary. Users of others. 262 ThinkPad T500 and W500 Hardware Maintenance Manual Trademarks vary significantly.
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Contents About this manual v Safety information 1 General safety 2 Electrical safety 3 Safety inspection guide 5 Handling devices that are sensitive to electrostatic discharge 6 Grounding requirements 6 Safety notices: multilingual translations . . . . . 7 Laser compliance statement 14 Important service information . . . . . 17 Strategy for replacing FRUs ... messages 43 Beep symptoms 44 © Copyright Lenovo 2008, 2009 No-beep symptoms 44 LCD-related symptoms 45 Intermittent problems 46 Undetermined problems 46 ThinkPad T500 and W500 47 Specifications 47 Status indicators 50...
Contents About this manual v Safety information 1 General safety 2 Electrical safety 3 Safety inspection guide 5 Handling devices that are sensitive to electrostatic discharge 6 Grounding requirements 6 Safety notices: multilingual translations . . . . . 7 Laser compliance statement 14 Important service information . . . . . 17 Strategy for replacing FRUs ... messages 43 Beep symptoms 44 © Copyright Lenovo 2008, 2009 No-beep symptoms 44 LCD-related symptoms 45 Intermittent problems 46 Undetermined problems 46 ThinkPad T500 and W500 47 Specifications 47 Status indicators 50...