User Manual
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... familiar with the advanced diagnostic tests to read all the information under "Safety information" on page 1 and "Important service information" on page 39. © Copyright Lenovo 2008, 2009 v ThinkPad T500 MT 2055, 2056, 2081, 2082, 2083, 2087, 2088, 2089, 2241, 2242, 2243, 2246, 2247, and 2261...
... familiar with the advanced diagnostic tests to read all the information under "Safety information" on page 1 and "Important service information" on page 39. © Copyright Lenovo 2008, 2009 v ThinkPad T500 MT 2055, 2056, 2081, 2082, 2083, 2087, 2088, 2089, 2241, 2242, 2243, 2246, 2247, and 2261...
User Manual
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... can be accessed at the following Web site: http://www.lenovo.com/ support v To view the key commodities, click on PARTS INFORMATION, then PARTS LOOKUP. For the Remaining FRUs (the complete list of FRUs at the MT Model level. 42 ThinkPad T500 and W500 Hardware Maintenance Manual hard disk drive, system board, microprocessor...
... can be accessed at the following Web site: http://www.lenovo.com/ support v To view the key commodities, click on PARTS INFORMATION, then PARTS LOOKUP. For the Remaining FRUs (the complete list of FRUs at the MT Model level. 42 ThinkPad T500 and W500 Hardware Maintenance Manual hard disk drive, system board, microprocessor...
User Manual
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... on the screen. It enables you to troubleshoot and resolve problems related to display symptoms and solutions: v Check System Health v System and Device Tests v Lenovo Troubleshooting Center 48 ThinkPad T500 and W500 Hardware Maintenance Manual v DOS Shell v Tech Support Form v Battery Rundown v View Test Log v Print Log v Save Log v Full Erase Hard Drive...
... on the screen. It enables you to troubleshoot and resolve problems related to display symptoms and solutions: v Check System Health v System and Device Tests v Lenovo Troubleshooting Center 48 ThinkPad T500 and W500 Hardware Maintenance Manual v DOS Shell v Tech Support Form v Battery Rundown v View Test Log v Print Log v Save Log v Full Erase Hard Drive...
User Manual
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... must be made available to the service technician, there is no master HDP is known by the service technician: 1. Turn on the ThinkPad Notebook. 3. Select Password. 58 ThinkPad T500 and W500 Hardware Maintenance Manual Attention: If the user HDP has been forgotten, check whether a master HDP has been set : 1.... to Security --> Password. Reinstall the backup battery and the battery pack. (B) If an SVP has been set and is available, neither Lenovo nor Lenovo authorized service technicians provide any services to reset either the user or the master HDP, or to the system user.
... must be made available to the service technician, there is no master HDP is known by the service technician: 1. Turn on the ThinkPad Notebook. 3. Select Password. 58 ThinkPad T500 and W500 Hardware Maintenance Manual Attention: If the user HDP has been forgotten, check whether a master HDP has been set : 1.... to Security --> Password. Reinstall the backup battery and the battery pack. (B) If an SVP has been set and is available, neither Lenovo nor Lenovo authorized service technicians provide any services to reset either the user or the master HDP, or to the system user.
User Manual
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... less visible defective pixels, it should not be adjusted. v LCD contrast cannot be replaced. v Screen abnormal. Reseat all ThinkPad Notebooks purchased on LCD. v Lenovo will have zero pixel defects. v LCD screen unreadable. Horizontal or vertical lines displayed on 1 January, 2008 or later.... many thin-film transistors (TFTs). LCD-related symptoms Important: The TFT LCD for "LCD-related symptoms." 2. LCD assembly. 68 ThinkPad T500 and W500 Hardware Maintenance Manual The presence of a small number of R, G, B sub-pixels. v One pixel consists of dots...
... less visible defective pixels, it should not be adjusted. v LCD contrast cannot be replaced. v Screen abnormal. Reseat all ThinkPad Notebooks purchased on LCD. v Lenovo will have zero pixel defects. v LCD screen unreadable. Horizontal or vertical lines displayed on 1 January, 2008 or later.... many thin-film transistors (TFTs). LCD-related symptoms Important: The TFT LCD for "LCD-related symptoms." 2. LCD assembly. 68 ThinkPad T500 and W500 Hardware Maintenance Manual The presence of a small number of R, G, B sub-pixels. v One pixel consists of dots...
User Manual
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...when setting Serial Number) In the example, the Serial Number to your computer at production and stored in your system board. 80 ThinkPad T500 and W500 Hardware Maintenance Manual From the main menu, select 1. If the MTM and Product ID numbers differ from each device in ...is shown for the Product ID field. From the main menu, select 1. Retaining serial numbers This section includes the following : 1. Install the LENOVO ThinkPad Hardware Maintenance Diskette Version 1.76 or later, and restart the computer. 2. Note: The serial number of the computer. Follow the instructions on ...
...when setting Serial Number) In the example, the Serial Number to your computer at production and stored in your system board. 80 ThinkPad T500 and W500 Hardware Maintenance Manual From the main menu, select 1. If the MTM and Product ID numbers differ from each device in ...is shown for the Product ID field. From the main menu, select 1. Retaining serial numbers This section includes the following : 1. Install the LENOVO ThinkPad Hardware Maintenance Diskette Version 1.76 or later, and restart the computer. 2. Note: The serial number of the computer. Follow the instructions on ...
User Manual
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... to this diagnostic shows that a physically damaged battery pack is non-warranty replacement. If ThinkVantage Toolbox or Lenovo System Toolbox is in the locked position. 84 ThinkPad T500 and W500 Hardware Maintenance Manual DANGER Use only the battery specified in the parts list for replacing a battery... pack: ThinkVantage Toolbox (in Windows 7) and Lenovo System Toolbox (in Windows Vista and Windows XP) have an automatic...
... to this diagnostic shows that a physically damaged battery pack is non-warranty replacement. If ThinkVantage Toolbox or Lenovo System Toolbox is in the locked position. 84 ThinkPad T500 and W500 Hardware Maintenance Manual DANGER Use only the battery specified in the parts list for replacing a battery... pack: ThinkVantage Toolbox (in Windows 7) and Lenovo System Toolbox (in Windows Vista and Windows XP) have an automatic...
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Locations Front view This chapter presents the location of ThinkPad T500 and W500 features and hardware. 1 ThinkLight 2 Integrated camera (for some models) 3 Status indicators Note: For the description of each indicator, see "Status indicators" on page ... pad 15 UltraNav 16 ThinkVantage button 17 Volume control buttons 18 Power switch 12 18 17 4 3 16 14 13 12 15 11 10 © Copyright Lenovo 2008, 2009 4 5 6 7 8 9 141
Locations Front view This chapter presents the location of ThinkPad T500 and W500 features and hardware. 1 ThinkLight 2 Integrated camera (for some models) 3 Status indicators Note: For the description of each indicator, see "Status indicators" on page ... pad 15 UltraNav 16 ThinkVantage button 17 Volume control buttons 18 Power switch 12 18 17 4 3 16 14 13 12 15 11 10 © Copyright Lenovo 2008, 2009 4 5 6 7 8 9 141
User Manual
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...Some measurements may have been estimated through extrapolation. The following terms are trademarks of Lenovo in the United States, other countries or both: Active Protection System Lenovo® Rescue and Recovery® ThinkLight® ThinkPad® ThinkVantage® TrackPoint® Ultrabay Ultrabay 2000 Ultrabay Enhanced Ultrabay Plus UltraNav... or service marks of this document should verify the applicable data for their specific environment. Users of others. 262 ThinkPad T500 and W500 Hardware Maintenance Manual Actual results may vary. Trademarks vary significantly.
...Some measurements may have been estimated through extrapolation. The following terms are trademarks of Lenovo in the United States, other countries or both: Active Protection System Lenovo® Rescue and Recovery® ThinkLight® ThinkPad® ThinkVantage® TrackPoint® Ultrabay Ultrabay 2000 Ultrabay Enhanced Ultrabay Plus UltraNav... or service marks of this document should verify the applicable data for their specific environment. Users of others. 262 ThinkPad T500 and W500 Hardware Maintenance Manual Actual results may vary. Trademarks vary significantly.
Hardware Maintenance Manual
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... Symptom-to-FRU index 39 Numeric error codes 39 Error messages 43 Beep symptoms 44 © Copyright Lenovo 2008, 2009 No-beep symptoms 44 LCD-related symptoms 45 Intermittent problems 46 Undetermined problems 46 ThinkPad T500 and W500 47 Specifications 47 Status indicators 50 FRU tests 53 Fn key combinations 55 FRU replacement...
... Symptom-to-FRU index 39 Numeric error codes 39 Error messages 43 Beep symptoms 44 © Copyright Lenovo 2008, 2009 No-beep symptoms 44 LCD-related symptoms 45 Intermittent problems 46 Undetermined problems 46 ThinkPad T500 and W500 47 Specifications 47 Status indicators 50 FRU tests 53 Fn key combinations 55 FRU replacement...
Hardware Maintenance Manual
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...v The product-specific section includes service, reference, and product-specific parts information. ThinkPad T500 MT 2055, 2056, 2081, 2082, 2083, 2087, 2088, 2089, 2241, 2242, 2243, 2246, 2247, and 2261 ThinkPad W500 MT 4058, 4061, 4062, 4063, 4064, and 4065 Use this manual ...page 1 and "Important service information" on page 17. © Copyright Lenovo 2008, 2009 v Before servicing a ThinkPad product, be sure to troubleshoot problems. The manual is intended only for the following ThinkPad® products. About this manual This manual contains service and reference information for...
...v The product-specific section includes service, reference, and product-specific parts information. ThinkPad T500 MT 2055, 2056, 2081, 2082, 2083, 2087, 2088, 2089, 2241, 2242, 2243, 2246, 2247, and 2261 ThinkPad W500 MT 4058, 4061, 4062, 4063, 4064, and 4065 Use this manual ...page 1 and "Important service information" on page 17. © Copyright Lenovo 2008, 2009 v Before servicing a ThinkPad product, be sure to troubleshoot problems. The manual is intended only for the following ThinkPad® products. About this manual This manual contains service and reference information for...
Hardware Maintenance Manual
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v Authorized IBM Business Partners can be accessed at the following Web site: http://www.lenovo.com/ support v To view the key commodities, click on PARTS INFORMATION, then PARTS LOOKUP. Under "View by Date" select SYSTEM SERVICE PARTS. v eSupport can access ... be used to view the list of FRUs at the MT Model level. 20 ThinkPad T500 and W500 Hardware Maintenance Manual Under "Filter by description, with applicable machine type model and FRU will be displayed. warranty.vm&sitestyle=lenovo Select Warranty lookup. Input the MT and the Serial number and the list of...
v Authorized IBM Business Partners can be accessed at the following Web site: http://www.lenovo.com/ support v To view the key commodities, click on PARTS INFORMATION, then PARTS LOOKUP. Under "View by Date" select SYSTEM SERVICE PARTS. v eSupport can access ... be used to view the list of FRUs at the MT Model level. 20 ThinkPad T500 and W500 Hardware Maintenance Manual Under "Filter by description, with applicable machine type model and FRU will be displayed. warranty.vm&sitestyle=lenovo Select Warranty lookup. Input the MT and the Serial number and the list of...
Hardware Maintenance Manual
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...the screen. 26 ThinkPad T500 and W500 Hardware Maintenance Manual If an error code appears, go to the USB connector of the computer, PC-Doctor might not run PC-Doctor. To enter BIOS Setup Utility, do as follows: Note: In the following Web site: http://www.lenovo.com/support PC-Doctor...depend on page 47. Turn on the following procedure, you test one of the procedure. To avoid this problem, you will need to "ThinkPad T500 and W500" on model-unique functions, refer to initialize the computer setup by pressing Enter instead of the BIOS Setup Utility before you initialize ...
...the screen. 26 ThinkPad T500 and W500 Hardware Maintenance Manual If an error code appears, go to the USB connector of the computer, PC-Doctor might not run PC-Doctor. To enter BIOS Setup Utility, do as follows: Note: In the following Web site: http://www.lenovo.com/support PC-Doctor...depend on page 47. Turn on the following procedure, you test one of the procedure. To avoid this problem, you will need to "ThinkPad T500 and W500" on model-unique functions, refer to initialize the computer setup by pressing Enter instead of the BIOS Setup Utility before you initialize ...
Hardware Maintenance Manual
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...one of the computer. Note: After running PC-Doctor, check the time and date on the Rescue and Recovery main screen. 28 ThinkPad T500 and W500 Hardware Maintenance Manual Detecting system information with PC-Doctor PC-Doctor can detect the following system information: Hardware Info v System ... test the hardware features of the categories listed below to display symptoms and solutions: v Check System Health v System and Device Tests v Lenovo Troubleshooting Center v System Reports v Updates and Support PC-Doctor for Windows This product is designed to help you to run the test, click...
...one of the computer. Note: After running PC-Doctor, check the time and date on the Rescue and Recovery main screen. 28 ThinkPad T500 and W500 Hardware Maintenance Manual Detecting system information with PC-Doctor PC-Doctor can detect the following system information: Hardware Info v System ... test the hardware features of the categories listed below to display symptoms and solutions: v Check System Health v System and Device Tests v Lenovo Troubleshooting Center v System Reports v Updates and Support PC-Doctor for Windows This product is designed to help you to run the test, click...
Hardware Maintenance Manual
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...Attention: If the user HDP has been forgotten, check whether a master HDP has been set , a prompt for a scheduled fee. 34 ThinkPad T500 and W500 Hardware Maintenance Manual Supervisor password A supervisor password (SVP) protects the system information stored in the same operation. For how to remove...the hard-disk password" on . If it has, it can use it appears on the screen whenever the computer is available, neither Lenovo nor Lenovo authorized servicers provide any services to reset either the user or the master HDP, or to recover data from being powered on the screen...
...Attention: If the user HDP has been forgotten, check whether a master HDP has been set , a prompt for a scheduled fee. 34 ThinkPad T500 and W500 Hardware Maintenance Manual Supervisor password A supervisor password (SVP) protects the system information stored in the same operation. For how to remove...the hard-disk password" on . If it has, it can use it appears on the screen whenever the computer is available, neither Lenovo nor Lenovo authorized servicers provide any services to reset either the user or the master HDP, or to recover data from being powered on the screen...
Hardware Maintenance Manual
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... module to enter SETUP 1. Reseat the hard disk drive. Main hard disk drive. 3. Ultrabay hard disk drive. 3. System board. 42 ThinkPad T500 and W500 Hardware Maintenance Manual Numeric error codes (continued) Symptom or error FRU or action, in sequence 1804 Unauthorized WAN card is plugged in... with an old firmware, the customer needs to update its firmware to the latest. The latest version is available at http://www.lenovo.com/support 2100 Initialization error on this system. Initialization error on HDD1 (Ultrabay hard disk drive) 1. Install DIMM in Slot-0, but...
... module to enter SETUP 1. Reseat the hard disk drive. Main hard disk drive. 3. Ultrabay hard disk drive. 3. System board. 42 ThinkPad T500 and W500 Hardware Maintenance Manual Numeric error codes (continued) Symptom or error FRU or action, in sequence 1804 Unauthorized WAN card is plugged in... with an old firmware, the customer needs to update its firmware to the latest. The latest version is available at http://www.lenovo.com/support 2100 Initialization error on this system. Initialization error on HDD1 (Ultrabay hard disk drive) 1. Install DIMM in Slot-0, but...
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... This chapter presents following table lists the specifications of the ThinkPad T500 and W500 : Table 7. Specifications Feature Processor Bus architecture Graphic memory chip Description v Intel® Core™ 2 Duo processor P7370 (2.0 GHz), 3-MB L2 cache v Intel Core ... DDR3 SDRAM (PC3-8500) v PCI bus v PCI Express bus v DMI v Intel® Integrated Graphics 4500MHD v AMD M86M 256 MB v AMD M86GL 512 MB © Copyright Lenovo 2008, 2009 47 v "Specifications" v "Status indicators" on page 50 v "FRU tests" on page 53 v "Fn key combinations" on page 55 v "FRU replacement notices" on...
... This chapter presents following table lists the specifications of the ThinkPad T500 and W500 : Table 7. Specifications Feature Processor Bus architecture Graphic memory chip Description v Intel® Core™ 2 Duo processor P7370 (2.0 GHz), 3-MB L2 cache v Intel Core ... DDR3 SDRAM (PC3-8500) v PCI bus v PCI Express bus v DMI v Intel® Integrated Graphics 4500MHD v AMD M86M 256 MB v AMD M86GL 512 MB © Copyright Lenovo 2008, 2009 47 v "Specifications" v "Status indicators" on page 50 v "FRU tests" on page 53 v "Fn key combinations" on page 55 v "FRU replacement notices" on...
Hardware Maintenance Manual
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... 05K9283 USB floppy diskette drive tool kit 27L3452 Test card for integrated Smart Card 42W7820 ThinkPad Hardware Maintenance Diskette Version 1.73 or later - Note: Download the file from the following Web site: http://www.lenovo.com/ spm ThinkPad T500 and W500 203 Common service tools Table 59. Parts list-Common service tools Tool P/N Screwdriver...
... 05K9283 USB floppy diskette drive tool kit 27L3452 Test card for integrated Smart Card 42W7820 ThinkPad Hardware Maintenance Diskette Version 1.73 or later - Note: Download the file from the following Web site: http://www.lenovo.com/ spm ThinkPad T500 and W500 203 Common service tools Table 59. Parts list-Common service tools Tool P/N Screwdriver...
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... measurements will be the trademarks or service marks of others. 206 ThinkPad T500 and W500 Hardware Maintenance Manual The following terms are trademarks of Lenovo in the United States, other countries or both: Active Protection System Lenovo® Rescue and Recovery® ThinkLight® ThinkPad® ThinkVantage® TrackPoint® Ultrabay Ultrabay 2000 Ultrabay Plus...
... measurements will be the trademarks or service marks of others. 206 ThinkPad T500 and W500 Hardware Maintenance Manual The following terms are trademarks of Lenovo in the United States, other countries or both: Active Protection System Lenovo® Rescue and Recovery® ThinkLight® ThinkPad® ThinkVantage® TrackPoint® Ultrabay Ultrabay 2000 Ultrabay Plus...
Hardware Maintenance Manual
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... Symptom-to-FRU index 39 Numeric error codes 39 Error messages 43 Beep symptoms 44 © Copyright Lenovo 2008 No-beep symptoms 44 LCD-related symptoms 45 Intermittent problems 46 Undetermined problems 46 ThinkPad T500 and W500 (15.4-inch widescreen 47 Specifications 47 Status indicators 50 FRU tests 53 Fn key combinations 55...
... Symptom-to-FRU index 39 Numeric error codes 39 Error messages 43 Beep symptoms 44 © Copyright Lenovo 2008 No-beep symptoms 44 LCD-related symptoms 45 Intermittent problems 46 Undetermined problems 46 ThinkPad T500 and W500 (15.4-inch widescreen 47 Specifications 47 Status indicators 50 FRU tests 53 Fn key combinations 55...