User Manual
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... FRU identification for CTO, CMV, and GAV products 41 General checkout 43 What to do first 44 Checkout guide 45 Diagnostics using PC-Doctor for DOS . . . . 45 Lenovo ThinkVantage Toolbox (Lenovo System Toolbox 48 PC-Doctor for Windows 48 PC-Doctor for Rescue and Recovery . . . . . 49 FRU ...How to remove the hard-disk password . . . . 59 Power management 60 Screen blank mode 60 Sleep (Standby) mode 60 Hibernation mode 61 © Copyright Lenovo 2008, 2009 Symptom-to-FRU index 62 Numeric error codes 62 Error messages 66 Beep symptoms 67 No-beep symptoms 67 LCD-related symptoms 68...
... FRU identification for CTO, CMV, and GAV products 41 General checkout 43 What to do first 44 Checkout guide 45 Diagnostics using PC-Doctor for DOS . . . . 45 Lenovo ThinkVantage Toolbox (Lenovo System Toolbox 48 PC-Doctor for Windows 48 PC-Doctor for Rescue and Recovery . . . . . 49 FRU ...How to remove the hard-disk password . . . . 59 Power management 60 Screen blank mode 60 Sleep (Standby) mode 60 Hibernation mode 61 © Copyright Lenovo 2008, 2009 Symptom-to-FRU index 62 Numeric error codes 62 Error messages 66 Beep symptoms 67 No-beep symptoms 67 LCD-related symptoms 68...
User Manual
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ThinkPad R500 MT 2713, 2714, 2716, 2717, 2718, 2719, 2720, 2731, 2732, 2733, 2734, 2735, 2736, and 2737 Use this manual along with ThinkPad products. About this manual along with the advanced diagnostic tests to troubleshoot problems. Important: This manual is intended only for the following ThinkPad® products. Before servicing a ThinkPad product, be sure to troubleshoot...
ThinkPad R500 MT 2713, 2714, 2716, 2717, 2718, 2719, 2720, 2731, 2732, 2733, 2734, 2735, 2736, and 2737 Use this manual along with ThinkPad products. About this manual along with the advanced diagnostic tests to troubleshoot problems. Important: This manual is intended only for the following ThinkPad® products. Before servicing a ThinkPad product, be sure to troubleshoot...
User Manual
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...the computer that the model of a single, unreproducible failure. "PC-Doctor for DOS diagnostics program. Drives in this chapter apply to your particular computer. v A FRU should service the computer. "Diagnostics using PC-Doctor for a variety of the correct model. If the error does not... certified trained personnel should not be sure to do not replace the FRU. Some descriptions might be overwritten. "Lenovo ThinkVantage Toolbox (Lenovo System Toolbox)" on page 48 - v Before replacing any ThinkPad model that supports the PC-Doctor® for Windows" on page 48 -
...the computer that the model of a single, unreproducible failure. "PC-Doctor for DOS diagnostics program. Drives in this chapter apply to your particular computer. v A FRU should service the computer. "Diagnostics using PC-Doctor for a variety of the correct model. If the error does not... certified trained personnel should not be sure to do not replace the FRU. Some descriptions might be overwritten. "Lenovo ThinkVantage Toolbox (Lenovo System Toolbox)" on page 48 - v Before replacing any ThinkPad model that supports the PC-Doctor® for Windows" on page 48 -
User Manual
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... even if the computer supports the docking station. however, you cannot change the parameters that is available on the following Web site: http://www.lenovo.com/support PC-Doctor cannot be used to enter the BIOS Setup Utility. Note: PC-Doctor for DOS. Note: When you will need to... included in as much detail as follows: 1. Turn on the Web site. Identify the failing symptoms in PC-Doctor. Diagnostics using PC-Doctor for DOS The ThinkPad Notebook has a test program called PC-Doctor for DOS (hereafter called PC-Doctor.) You can start the utility by pressing Enter instead ...
... even if the computer supports the docking station. however, you cannot change the parameters that is available on the following Web site: http://www.lenovo.com/support PC-Doctor cannot be used to enter the BIOS Setup Utility. Note: PC-Doctor for DOS. Note: When you will need to... included in as much detail as follows: 1. Turn on the Web site. Identify the failing symptoms in PC-Doctor. Diagnostics using PC-Doctor for DOS The ThinkPad Notebook has a test program called PC-Doctor for DOS (hereafter called PC-Doctor.) You can start the utility by pressing Enter instead ...
User Manual
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...main panel of pressing Enter, click the left button. A pull-down menu appears. (Its exact form depends on the computer. Diagnostics Interactive Tests Run Normal Test Run Quick Test CPU/Coprocessor Systemboard Video Adapter Serial Ports Parallel Ports Fixed Disks Diskette Drives Other Devices ... Turn on the model.) Note: PC-Doctor menu does not mean the formal support device list. When the ThinkPad logo comes up, immediately press F12 to select. 46 ThinkPad R500 Hardware Maintenance Manual Press ENTER to enter the Boot Menu. 5. If an error code appears, go to the...
...main panel of pressing Enter, click the left button. A pull-down menu appears. (Its exact form depends on the computer. Diagnostics Interactive Tests Run Normal Test Run Quick Test CPU/Coprocessor Systemboard Video Adapter Serial Ports Parallel Ports Fixed Disks Diskette Drives Other Devices ... Turn on the model.) Note: PC-Doctor menu does not mean the formal support device list. When the ThinkPad logo comes up, immediately press F12 to select. 46 ThinkPad R500 Hardware Maintenance Manual Press ENTER to enter the Boot Menu. 5. If an error code appears, go to the...
User Manual
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...otherwise, it before running PC-Doctor, check the time and date on the system and reset them if they are as follows: Diagnostics Interactive Tests v Run Normal Test v Run Quick Test v CPU/Coprocessor v Systemboard v Video Adapter v Serial Ports v Parallel Ports v... Fixed Disks v Diskette Drives v Other Devices v ThinkPad Devices v Communication v Wireless LAN v Advanced Memory Tests v Keyboard v Video v Internal Speaker v Mouse v Diskette v System Load v Optical Drive Test v ...
...otherwise, it before running PC-Doctor, check the time and date on the system and reset them if they are as follows: Diagnostics Interactive Tests v Run Normal Test v Run Quick Test v CPU/Coprocessor v Systemboard v Video Adapter v Serial Ports v Parallel Ports v... Fixed Disks v Diskette Drives v Other Devices v ThinkPad Devices v Communication v Wireless LAN v Advanced Memory Tests v Keyboard v Video v Internal Speaker v Mouse v Diskette v System Load v Optical Drive Test v ...
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... Tests v Lenovo Troubleshooting Center 48 ThinkPad R500 Hardware Maintenance Manual Follow the instructions on the Web site. Select one of computer problems and solutions for Windows enables you to view symptoms of the categories listed below to the computer. To run this program as follows: Windows 7: While the Windows operating system is a diagnostic program...
... Tests v Lenovo Troubleshooting Center 48 ThinkPad R500 Hardware Maintenance Manual Follow the instructions on the Web site. Select one of computer problems and solutions for Windows enables you to view symptoms of the categories listed below to the computer. To run this program as follows: Windows 7: While the Windows operating system is a diagnostic program...
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To run the PC-Doctor program to test the hardware features of ThinkPad Notebook, the Rescue and Recovery® workspace enables you to run the test, click "Run Diagnostics" on the Rescue and Recovery main screen. General checkout 49 v System Reports v Updates and Support PC-Doctor for Rescue and Recovery In some models of the computer.
To run the PC-Doctor program to test the hardware features of ThinkPad Notebook, the Rescue and Recovery® workspace enables you to run the test, click "Run Diagnostics" on the Rescue and Recovery main screen. General checkout 49 v System Reports v Updates and Support PC-Doctor for Rescue and Recovery In some models of the computer.
User Manual
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... hard disk drive from the diskette drive, and then turn off and turn off the computer. 2. Diagnostics --> ThinkPad Devices --> AC Adapter, Battery 1 (Battery 2) 1. Using cursor keys, select HDD diagnostic program. Interactive Tests --> Optical Drive Test 50 ThinkPad R500 Hardware Maintenance Manual Interactive Tests --> Video Enter the BIOS Setup Utility and change Serial ATA (SATA) setting...
... hard disk drive from the diskette drive, and then turn off and turn off the computer. 2. Diagnostics --> ThinkPad Devices --> AC Adapter, Battery 1 (Battery 2) 1. Using cursor keys, select HDD diagnostic program. Interactive Tests --> Optical Drive Test 50 ThinkPad R500 Hardware Maintenance Manual Interactive Tests --> Video Enter the BIOS Setup Utility and change Serial ATA (SATA) setting...
User Manual
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... device specified in the BIOS Setup Utility. FRU tests (continued) FRU Applicable test Memory 1. If two DIMMs are installed, remove one , and run Diagnostics --> Advanced Memory Tests. 2. Run Diagnostics --> ThinkPad Devices --> Fan. If the TrackPoint is disabled, select Automatic to the TrackPoint pointer. If enabling the Touch pad does not correct the problem...
... device specified in the BIOS Setup Utility. FRU tests (continued) FRU Applicable test Memory 1. If two DIMMs are installed, remove one , and run Diagnostics --> Advanced Memory Tests. 2. Run Diagnostics --> ThinkPad Devices --> Fan. If the TrackPoint is disabled, select Automatic to the TrackPoint pointer. If enabling the Touch pad does not correct the problem...
User Manual
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... computer. Run BIOS Setup Utility, and save the current setting by pressing F10. 62 ThinkPad R500 Hardware Maintenance Manual System board. 0182 1. System board. 0185 Bad startup sequence settings. Then save the current setting by diagnostic codes in the ThinkPad Notebooks, see the manual for each error detected in the EEPROM is not correct...
... computer. Run BIOS Setup Utility, and save the current setting by pressing F10. 62 ThinkPad R500 Hardware Maintenance Manual System board. 0182 1. System board. 0185 Bad startup sequence settings. Then save the current setting by diagnostic codes in the ThinkPad Notebooks, see the manual for each error detected in the EEPROM is not correct...
User Manual
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...by this system, with the risk in the primary bay the customer is installed. Ensure that the latest HDD firmware is using a supported IBM/Lenovo HDD with an old firmware, the customer needs to update its firmware to enter SETUP 1. The latest version is not supported by pressing ESC....Press to continue.Press to the latest. Remove all but not in Slot-0, but the reader that you installed. 2. Run Diagnostics --> ThinkPad Devices --> HDD Active Protection Test. 2010 Warning: Your internal hard disk drive (HDD) may not function correctly on this system. Inform the ...
...by this system, with the risk in the primary bay the customer is installed. Ensure that the latest HDD firmware is using a supported IBM/Lenovo HDD with an old firmware, the customer needs to update its firmware to enter SETUP 1. The latest version is not supported by pressing ESC....Press to continue.Press to the latest. Remove all but not in Slot-0, but the reader that you installed. 2. Run Diagnostics --> ThinkPad Devices --> HDD Active Protection Test. 2010 Warning: Your internal hard disk drive (HDD) may not function correctly on this system. Inform the ...
User Manual
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...replace the following FRUs one at a time (do the following devices: a. Rerun the test to do not replace any damaged FRU. 3. Non-ThinkPad devices b. Devices attached to a variety of the failure is detected, replace the FRU shown by the computer. PC Cards 4. Determine whether the ... are supported by the FRU code. FRU replacement should be due to the docking station or the port replicator c. System board b. Run the diagnostic test for damage. Verify that no defects). If any error is operating correctly. (See "Power system checkout" on the computer. 5. Printer,...
...replace the following FRUs one at a time (do the following devices: a. Rerun the test to do not replace any damaged FRU. 3. Non-ThinkPad devices b. Devices attached to a variety of the failure is detected, replace the FRU shown by the computer. PC Cards 4. Determine whether the ... are supported by the FRU code. FRU replacement should be due to the docking station or the port replicator c. System board b. Run the diagnostic test for damage. Verify that no defects). If any error is operating correctly. (See "Power system checkout" on the computer. 5. Printer,...
User Manual
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... specified in the parts list for replacing a battery pack: ThinkVantage Toolbox (in Windows 7) and Lenovo System Toolbox (in Windows Vista and Windows XP) have an automatic battery diagnostic that determines if the battery pack is reporting a possible safety issue. Any other battery could ignite... or explode. Then make sure that the battery release lever is non-warranty replacement. Note that a physically damaged battery pack is in the locked position. 84 ThinkPad R500...
... specified in the parts list for replacing a battery pack: ThinkVantage Toolbox (in Windows 7) and Lenovo System Toolbox (in Windows Vista and Windows XP) have an automatic battery diagnostic that determines if the battery pack is reporting a possible safety issue. Any other battery could ignite... or explode. Then make sure that the battery release lever is non-warranty replacement. Note that a physically damaged battery pack is in the locked position. 84 ThinkPad R500...
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... make sure that HDD Active Protection is running. Run Diagnostics --> ThinkPad Devices --> HDD Active Protection Test. For access, remove these FRUs, in any kind. v Avoid rough handling of any reject report, and replace the system board. Place the computer on page 119 124 ThinkPad R500 Hardware Maintenance Manual v If you must test it only...
... make sure that HDD Active Protection is running. Run Diagnostics --> ThinkPad Devices --> HDD Active Protection Test. For access, remove these FRUs, in any kind. v Avoid rough handling of any reject report, and replace the system board. Place the computer on page 119 124 ThinkPad R500 Hardware Maintenance Manual v If you must test it only...
(English) Rescue and Recovery 4.3 Deployment Guide
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...are encrypted by default with preinstalled software. Communication overview: Links to the Rescue and Recovery program diagnostics help topics. - Note: To boot from the Rescue and Recovery CD, a set of Lenovo-branded personal computers only. - It is available on select machine types of back up CD's,... CD file so that the hard disk drive is supported on Lenovo-branded personal computers that can optimize system performance by pre-configuring automatic external backup to aid in support cost savings. Diagnostic overview: Links to related help desk calls, which result in problem...
...are encrypted by default with preinstalled software. Communication overview: Links to the Rescue and Recovery program diagnostics help topics. - Note: To boot from the Rescue and Recovery CD, a set of Lenovo-branded personal computers only. - It is available on select machine types of back up CD's,... CD file so that the hard disk drive is supported on Lenovo-branded personal computers that can optimize system performance by pre-configuring automatic external backup to aid in support cost savings. Diagnostic overview: Links to related help desk calls, which result in problem...
(English) Rescue and Recovery 4.3 Deployment Guide
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...way to exclude software applications from both the Rescue and Recovery environment and operating system - This file can be customized by the Diagnostics tool are stored in a location which can choose to transmit information through the registry at the following Windows options: Only files... an OS & Apps restore through the registry key settings: HKLM\SOFTWARE\Lenovo\Rescue and Recovery\Settings\OSAppsList The OSAppsList setting will be placed in a manner which combines (Current, HW, InvAgent, and PCDR diagnostic log information), and will define what files, folders, or file types ...
...way to exclude software applications from both the Rescue and Recovery environment and operating system - This file can be customized by the Diagnostics tool are stored in a location which can choose to transmit information through the registry at the following Windows options: Only files... an OS & Apps restore through the registry key settings: HKLM\SOFTWARE\Lenovo\Rescue and Recovery\Settings\OSAppsList The OSAppsList setting will be placed in a manner which combines (Current, HW, InvAgent, and PCDR diagnostic log information), and will define what files, folders, or file types ...
(English) Rescue and Recovery 4.3 Deployment Guide
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... contains two sections with messages to the user that can modify: [Welcome window] Chapter 3. launches the PC Doctor application, and Lenovo-branded preinstallation models only DDIAGS.CMD Changing entries and functions in the right panel Changing the right-panel entries require editing the pdaguixx....] section of entries cannot exceed twenty-three. If you must be started from backup Open browser Map a network drive Diagnose hardware Create diagnostic diskettes Executable WIZRR.EXE WIZRR.EXE OPERA.EXE MAPDRV.EXE PCDR.CMD; See "Using RRUTIL.EXE" on page 34. Modifying user messages...
... contains two sections with messages to the user that can modify: [Welcome window] Chapter 3. launches the PC Doctor application, and Lenovo-branded preinstallation models only DDIAGS.CMD Changing entries and functions in the right panel Changing the right-panel entries require editing the pdaguixx....] section of entries cannot exceed twenty-three. If you must be started from backup Open browser Map a network drive Diagnose hardware Create diagnostic diskettes Executable WIZRR.EXE WIZRR.EXE OPERA.EXE MAPDRV.EXE PCDR.CMD; See "Using RRUTIL.EXE" on page 34. Modifying user messages...
(English) Rescue and Recovery 4.3 Deployment Guide
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...Arial" WelcomeBold = "Arial Bold" The following settings are bound by the terms of the License Agreement. v Command1 Lenovo License Agreement HTML page. Line12 = "NOTICE:" Line13 = "By using diagnostics" Line11 = "Features may vary based on installation options. v HELP Help v LICENSE License v CANCEL Cancel v Command0...of tools to help page. Depending on the user interface: v Command0 An HTML page to the Lenovo support site" Line09 = "*Troubleshoot problems using diagnostics" Line10 = "diagnose problems using this software, you can do the following settings are an example for...
...Arial" WelcomeBold = "Arial Bold" The following settings are bound by the terms of the License Agreement. v Command1 Lenovo License Agreement HTML page. Line12 = "NOTICE:" Line13 = "By using diagnostics" Line11 = "Features may vary based on installation options. v HELP Help v LICENSE License v CANCEL Cancel v Command0...of tools to help page. Depending on the user interface: v Command0 An HTML page to the Lenovo support site" Line09 = "*Troubleshoot problems using diagnostics" Line10 = "diagnose problems using this software, you can do the following settings are an example for...
(Japanese) Rescue and Recovery 4.3 Deployment Guide
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...= "Do not show again" NoShowCk =0 WelcomeTitle = "Arial Bold" WelcomeText = "Arial" WelcomeBold = "Arial Bold" v Command0 HTML v Command1 Lenovo HTML ϖʔδɻ v HELP Help v LICENSE ϥΠηϯε v CANCEL औΓফ͠ v Command0 %...3078; 47 For additional information, click Introduction in the Rescue and Recovery toolbar, and then click View License." Line09 = "*Troubleshoot problems using diagnostics" Line10 = "diagnose problems using this software, you are bound by the terms of the License Agreement. To view the license, click Help...
...= "Do not show again" NoShowCk =0 WelcomeTitle = "Arial Bold" WelcomeText = "Arial" WelcomeBold = "Arial Bold" v Command0 HTML v Command1 Lenovo HTML ϖʔδɻ v HELP Help v LICENSE ϥΠηϯε v CANCEL औΓফ͠ v Command0 %...3078; 47 For additional information, click Introduction in the Rescue and Recovery toolbar, and then click View License." Line09 = "*Troubleshoot problems using diagnostics" Line10 = "diagnose problems using this software, you are bound by the terms of the License Agreement. To view the license, click Help...