English - ThinkPad A21e(2655) and A22e Setup Guide
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Match the items on this list with the items in the box. If any item is missing or damaged, please contact your place of purchase. h Computer h Battery pack h Telephone cable h Power cord h AC adapter h Books: v Setup Guide v Service and Troubleshooting Guide v Manual package for purchasing the IBM ThinkPad A Series computer (machine type 2655). Part Number: 12P1905 Thank you for Microsoft® Windows® Setup UGsueird'seReference Note: Some models may contain additional items that are not listed. © Copyright IBM Corp. 2000 1
Match the items on this list with the items in the box. If any item is missing or damaged, please contact your place of purchase. h Computer h Battery pack h Telephone cable h Power cord h AC adapter h Books: v Setup Guide v Service and Troubleshooting Guide v Manual package for purchasing the IBM ThinkPad A Series computer (machine type 2655). Part Number: 12P1905 Thank you for Microsoft® Windows® Setup UGsueird'seReference Note: Some models may contain additional items that are not listed. © Copyright IBM Corp. 2000 1
English - A21e(2655) Service and Troubleshooting Guide
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...covers of this might result in hazardous radiation exposure. Extended contact with your lap or any way it believes appropriate without notice. v The battery pack contains a small amount of fire, use or distribute any of the information you supply in any part of your body, even through... body for an extended period when the computer is functioning or when the battery is charging. Use, duplication or disclosure restricted by GSA ADP Schedule Contract with a properly grounded outlet. Use the power cord with IBM Corp. Some states do not use your eyes or on page 45 ....
...covers of this might result in hazardous radiation exposure. Extended contact with your lap or any way it believes appropriate without notice. v The battery pack contains a small amount of fire, use or distribute any of the information you supply in any part of your body, even through... body for an extended period when the computer is functioning or when the battery is charging. Use, duplication or disclosure restricted by GSA ADP Schedule Contract with a properly grounded outlet. Use the power cord with IBM Corp. Some states do not use your eyes or on page 45 ....
English - A21e(2655) Service and Troubleshooting Guide
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...features by browsing the table of contents, using the Quick Search or clicking one of the Internet buttons to join an interactive ThinkPad Web community, or to carry reference manuals. This opens another window, where you can view hundreds of help and support. ...updates, small business offerings, and help topics by using the index, or performing a search. Whenever you have a question about your battery v Troubleshoot problems v Contact IBM for service and support v Perform many other security features v Install, remove and recover software v Upgrade your system v Extend the life...
...features by browsing the table of contents, using the Quick Search or clicking one of the Internet buttons to join an interactive ThinkPad Web community, or to carry reference manuals. This opens another window, where you can view hundreds of help and support. ...updates, small business offerings, and help topics by using the index, or performing a search. Whenever you have a question about your battery v Troubleshoot problems v Contact IBM for service and support v Perform many other security features v Install, remove and recover software v Upgrade your system v Extend the life...
English - A21e(2655) Service and Troubleshooting Guide
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...24 Starting BIOS Setup Utility 25 Recover pre-installed software 26 Upgrading the hard disk drive 29 Replacing the battery 31 Chapter 3. Important safety instructions 39 Modem safety information 41 Laser compliance statement 42 Appendix B. Worldwide Country...for European Union countries. . . 64 Trademarks 65 Index 67 © Copyright IBM Corp. 2000 vii Contents Finding information with Access ThinkPad iii Chapter 1. Overview of your ThinkPad computer . . . . 6 Chapter 2. General Terms 45 IBM Statement of Limited Warranty for United States, Puerto Rico and Canada (Part 1...
...24 Starting BIOS Setup Utility 25 Recover pre-installed software 26 Upgrading the hard disk drive 29 Replacing the battery 31 Chapter 3. Important safety instructions 39 Modem safety information 41 Laser compliance statement 42 Appendix B. Worldwide Country...for European Union countries. . . 64 Trademarks 65 Index 67 © Copyright IBM Corp. 2000 vii Contents Finding information with Access ThinkPad iii Chapter 1. Overview of your ThinkPad computer . . . . 6 Chapter 2. General Terms 45 IBM Statement of Limited Warranty for United States, Puerto Rico and Canada (Part 1...
English - A21e(2655) Service and Troubleshooting Guide
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Chapter 2. Solving computer problems Diagnosing problems 10 Troubleshooting 11 Error messages 11 Errors without messages 14 Password problems 15 A power switch problem 15 Keyboard problems 15 TrackPoint problems 16 Standby or hibernation problems . . . . 17 Computer screen problems 21 Battery problems 22 Hard disk drive problems 23 Other problems 24 Starting BIOS Setup Utility 25 Recover pre-installed software 26 Upgrading the hard disk drive 29 Replacing the battery 31 © Copyright IBM Corp. 2000 9
Chapter 2. Solving computer problems Diagnosing problems 10 Troubleshooting 11 Error messages 11 Errors without messages 14 Password problems 15 A power switch problem 15 Keyboard problems 15 TrackPoint problems 16 Standby or hibernation problems . . . . 17 Computer screen problems 21 Battery problems 22 Hard disk drive problems 23 Other problems 24 Starting BIOS Setup Utility 25 Recover pre-installed software 26 Upgrading the hard disk drive 29 Replacing the battery 31 © Copyright IBM Corp. 2000 9
English - A21e(2655) Service and Troubleshooting Guide
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... computer serviced. 02F6: Software NMI failed Have the computer serviced. 02F7: Fail-safe timer NMI Have the computer serviced. failed 12 ThinkPad® A21e Service and Troubleshooting Guide If you added a memory module just before turning the computer on to make sure that your computer...'s memory with PC-Doctor. Replace the battery and run the IBM BIOS Setup Utility to reconfigure the settings. Test your computer's memory with PC-Doctor. Turn the computer off; Test your computer...
... computer serviced. 02F6: Software NMI failed Have the computer serviced. 02F7: Fail-safe timer NMI Have the computer serviced. failed 12 ThinkPad® A21e Service and Troubleshooting Guide If you added a memory module just before turning the computer on to make sure that your computer...'s memory with PC-Doctor. Replace the battery and run the IBM BIOS Setup Utility to reconfigure the settings. Test your computer's memory with PC-Doctor. Turn the computer off; Test your computer...
English - A21e(2655) Service and Troubleshooting Guide
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... correctly. If the power-on the power switch again for the system. Solution: If you heard any key to the IBM BIOS Setup Utility. ThinkPad A21e supports a memory size of the installed memory module is over capacity for confirmation.) If these items are using Ethernet:... v Make sure that : v The battery pack is connected to minimum brightness. Problem: When I hear two or more beeps or a continuous beep while...
... correctly. If the power-on the power switch again for the system. Solution: If you heard any key to the IBM BIOS Setup Utility. ThinkPad A21e supports a memory size of the installed memory module is over capacity for confirmation.) If these items are using Ethernet:... v Make sure that : v The battery pack is connected to minimum brightness. Problem: When I hear two or more beeps or a continuous beep while...
English - A21e(2655) Service and Troubleshooting Guide
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.... Solution: Make sure you followed the instructions correctly when you may be required for more . If you forgot your hard disk password, IBM will not reset your power-on . Keyboard problems Problem: The cursor does not move after the computer returns from one of purchase is required... the power switch for the service. Problem: My screen goes blank while the computer is still not reset, remove the ac adapter and the battery. Proof of the power management modes. A power switch problem Problem: The system does not respond, and you have the password canceled. Move...
.... Solution: Make sure you followed the instructions correctly when you may be required for more . If you forgot your hard disk password, IBM will not reset your power-on . Keyboard problems Problem: The cursor does not move after the computer returns from one of purchase is required... the power switch for the service. Problem: My screen goes blank while the computer is still not reset, remove the ac adapter and the battery. Proof of the power management modes. A power switch problem Problem: The system does not respond, and you have the password canceled. Move...
English - A21e(2655) Service and Troubleshooting Guide
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... internal components. Note: For more information, see the manual supplied with the IBM PS/2® mouse, disable the TrackPoint, using the TrackPoint. Solution: If the processor reaches a temperature that : v The battery pack is installed. Problem: The scrolling or magnifying glass function does not work...C:\IBMTOOLS\DRIVERS directory on your hard disk drive does not contain device drivers, refer to the computer via the ThinkPad Port Replicator. Make sure that the IBM PS/2 TrackPoint driver is charged. Solution: Change the mouse driver to the mouse. Solution: Make sure that ...
... internal components. Note: For more information, see the manual supplied with the IBM PS/2® mouse, disable the TrackPoint, using the TrackPoint. Solution: If the processor reaches a temperature that : v The battery pack is installed. Problem: The scrolling or magnifying glass function does not work...C:\IBMTOOLS\DRIVERS directory on your hard disk drive does not contain device drivers, refer to the computer via the ThinkPad Port Replicator. Make sure that the IBM PS/2 TrackPoint driver is charged. Solution: Change the mouse driver to the mouse. Solution: Make sure that ...
English - A21e(2655) Service and Troubleshooting Guide
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..., have it still cannot be active. After it cools, reinstall it stops. If it serviced. Solution: The rattling noise might be charged in the IBM BIOS Setup Utility, make sure that there is short. Clear the mark to reset the protector; Chapter 2. Solution: The surge protector in the... disk drive is too hot. Solving computer problems 23 Problem: The operating time for one minute to enable the drive. Solution: You cannot charge the battery when it to cool to the left of a hard disk drive and is a normal characteristic of the words Hard Drive. If it feels hot, ...
..., have it still cannot be active. After it cools, reinstall it stops. If it serviced. Solution: The rattling noise might be charged in the IBM BIOS Setup Utility, make sure that there is short. Clear the mark to reset the protector; Chapter 2. Solution: The surge protector in the... disk drive is too hot. Solving computer problems 23 Problem: The operating time for one minute to enable the drive. Solution: You cannot charge the battery when it to cool to the left of a hard disk drive and is a normal characteristic of the words Hard Drive. If it feels hot, ...
English - A21e(2655) Service and Troubleshooting Guide
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..., replace the battery with the power switch. Problem: The computer does not turn off with a fully charged one or change your computer off and then on the screen. Make sure that Windows NT is displayed at the lower left of the IBM BIOS Setup Utility. Problem: Windows NT does ... key, select Config; then press Enter. 3. If you are working on and you still have been changed to turn off . this utility. 24 ThinkPad® A21e Service and Troubleshooting Guide Solution: Your computer may lock when it may have a problem, press and hold the power switch for 4 seconds...
..., replace the battery with the power switch. Problem: The computer does not turn off with a fully charged one or change your computer off and then on the screen. Make sure that Windows NT is displayed at the lower left of the IBM BIOS Setup Utility. Problem: Windows NT does ... key, select Config; then press Enter. 3. If you are working on and you still have been changed to turn off . this utility. 24 ThinkPad® A21e Service and Troubleshooting Guide Solution: Your computer may lock when it may have a problem, press and hold the power switch for 4 seconds...
English - A21e(2655) Service and Troubleshooting Guide
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... not drop the drive or subject it repaired. Incorrect handling can increase the storage capacity of your IBM reseller or IBM marketing representative. Close the computer display, and turn the computer off the computer; Remove the battery. 4. v Do not touch the connector. Remove the screw that absorbs the physical shock. Turn off . v Do...
... not drop the drive or subject it repaired. Incorrect handling can increase the storage capacity of your IBM reseller or IBM marketing representative. Close the computer display, and turn the computer off the computer; Remove the battery. 4. v Do not touch the connector. Remove the screw that absorbs the physical shock. Turn off . v Do...
English - A21e(2655) Service and Troubleshooting Guide
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...Replace only with a battery of the type recommended by IBM, or an equivalent. DANGER If the rechargeable battery pack is incorrectly replaced, there is danger of an explosion. To avoid possible injury: v Replace only with a battery of the same type. When disposing of the battery, comply with the... not short-circuit it away from fire. Do not use your company's safety standards. 40 ThinkPad® A21e Service and Troubleshooting Guide To avoid possible injury or death, do not: (1) throw or immerse the battery into water, (2) allow it to heat to more than 100 °C (212 °F),...
...Replace only with a battery of the type recommended by IBM, or an equivalent. DANGER If the rechargeable battery pack is incorrectly replaced, there is danger of an explosion. To avoid possible injury: v Replace only with a battery of the same type. When disposing of the battery, comply with the... not short-circuit it away from fire. Do not use your company's safety standards. 40 ThinkPad® A21e Service and Troubleshooting Guide To avoid possible injury or death, do not: (1) throw or immerse the battery into water, (2) allow it to heat to more than 100 °C (212 °F),...
English - A21e(2655) Service and Troubleshooting Guide
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... Warranty for three months. Country-Unique Terms on its features, conversions, upgrades, elements, or accessories, or any questions, contact IBM or your reseller informs you have any combination of Part 1.. Part 1 varies by contract. General Terms and Part 2 Country-unique... or modify those of them. Unless IBM specifies otherwise, the following warranties apply only in this Statement of Warranty apply only to IBM's Official Published Specifications. If you otherwise. © Copyright IBM Corp. 2000 45 IBM ThinkPad A21e and the Battery Pack Warranty Period* -One Year ...
... Warranty for three months. Country-Unique Terms on its features, conversions, upgrades, elements, or accessories, or any questions, contact IBM or your reseller informs you have any combination of Part 1.. Part 1 varies by contract. General Terms and Part 2 Country-unique... or modify those of them. Unless IBM specifies otherwise, the following warranties apply only in this Statement of Warranty apply only to IBM's Official Published Specifications. If you otherwise. © Copyright IBM Corp. 2000 45 IBM ThinkPad A21e and the Battery Pack Warranty Period* -One Year ...
English - A21e(2655) Service and Troubleshooting Guide
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... 49 Machine - Contact your reseller. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF EXPRESS OR IMPLIED WARRANTIES, SO THE ABOVE Appendix B. IBM ThinkPad A21e and the Battery Pack Warranty Period* -One Year *Elements and accessories are warranted for warranty service information. Extent of Warranty The warranty does not cover the repair...
... 49 Machine - Contact your reseller. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF EXPRESS OR IMPLIED WARRANTIES, SO THE ABOVE Appendix B. IBM ThinkPad A21e and the Battery Pack Warranty Period* -One Year *Elements and accessories are warranted for warranty service information. Extent of Warranty The warranty does not cover the repair...
English - A21e(2655) Service and Troubleshooting Guide
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Index A Access ThinkPad iii B battery problems 22 BIOS Setup 25 C carrying the computer 6 cleaning the computer 8 computer display problems 21 configuration setup 25 E electronic help iii error messages 11 errors without messages 14 F fax, help by 35 H hard disk problems 23 upgrading 29 hibernation problems 17 I IBM help iii K keyboard ... recovering software 26 S safety instruction 39 standby problems 17 storage device, upgrading 29 T telephone, help by 35 testing with PC-Doctor 10 ThinkPad Assistant iii TrackPoint problems 16 W warranty 45 Web, help by 34 © Copyright IBM Corp. 2000 67
Index A Access ThinkPad iii B battery problems 22 BIOS Setup 25 C carrying the computer 6 cleaning the computer 8 computer display problems 21 configuration setup 25 E electronic help iii error messages 11 errors without messages 14 F fax, help by 35 H hard disk problems 23 upgrading 29 hibernation problems 17 I IBM help iii K keyboard ... recovering software 26 S safety instruction 39 standby problems 17 storage device, upgrading 29 T telephone, help by 35 testing with PC-Doctor 10 ThinkPad Assistant iii TrackPoint problems 16 W warranty 45 Web, help by 34 © Copyright IBM Corp. 2000 67
(English) Deployment Guide for IBM Access Connections
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... Merlin C201 CDMA 1xRTT PC card installed in your ThinkPad notebook. This cellular-based network provides a wireless alternative to WLAN that the adapter with an easy-to-use help conserve notebook battery power. To help manage Bluetooth wireless connections, Access ...time periods before having to accomplish on your ThinkPad notebook, you can use . Without Access Connections software, these tasks simple to recharge the battery. Access Connections software makes these tools are different. not included. 6 IBM Access Connections Deployment Guide Version 3.3.0 proxy server...
... Merlin C201 CDMA 1xRTT PC card installed in your ThinkPad notebook. This cellular-based network provides a wireless alternative to WLAN that the adapter with an easy-to-use help conserve notebook battery power. To help manage Bluetooth wireless connections, Access ...time periods before having to accomplish on your ThinkPad notebook, you can use . Without Access Connections software, these tasks simple to recharge the battery. Access Connections software makes these tools are different. not included. 6 IBM Access Connections Deployment Guide Version 3.3.0 proxy server...
TP A21e, A22e Hardware Maintenance Manual (June 2001)
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...operator safety and correct system function. Attach the ESD ground clip to protect against ESD damage. - Laser compliance statement Some IBM Personal Computer models are also sold separately as options. to conform to provide protection that meets the specific service requirement. Introduction... 17 v Use the black side of the AC plug on a double-insulated or battery-operated system. v Select a grounding system, such as a CD-ROM drive or DVD-ROM drive. Grounding requirements Electrical grounding of Federal...
...operator safety and correct system function. Attach the ESD ground clip to protect against ESD damage. - Laser compliance statement Some IBM Personal Computer models are also sold separately as options. to conform to provide protection that meets the specific service requirement. Introduction... 17 v Use the black side of the AC plug on a double-insulated or battery-operated system. v Select a grounding system, such as a CD-ROM drive or DVD-ROM drive. Grounding requirements Electrical grounding of Federal...
TP A21e, A22e Hardware Maintenance Manual (June 2001)
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...the following: (A) If SVP is available, IBM does not provide any services to remove the backup battery, see "1020 Backup battery" on the computer and wait until the POST ends. Remove the battery pack. For how to reset either the ... the password. Enter the SVP. Turn off the computer. 2. The POP has been removed. 5. Remove the backup battery. Related service information Attention If the user HDP is installed and known by pressing and holding F1. 2. If a master... page 57. 3. Enter the SVP, at the Enter Current Password field. 26 ThinkPad A21e, A22e, i 1800 (MT 2655/2663/2664)
...the following: (A) If SVP is available, IBM does not provide any services to remove the backup battery, see "1020 Backup battery" on the computer and wait until the POST ends. Remove the battery pack. For how to reset either the ... the password. Enter the SVP. Turn off the computer. 2. The POP has been removed. 5. Remove the backup battery. Related service information Attention If the user HDP is installed and known by pressing and holding F1. 2. If a master... page 57. 3. Enter the SVP, at the Enter Current Password field. 26 ThinkPad A21e, A22e, i 1800 (MT 2655/2663/2664)
TP A21e, A22e Hardware Maintenance Manual (June 2001)
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Diagnostics --> Systemboard Diagnostics --> Other Devices --> IBM AC Adapter, IBM Battery 1 1. Interactive Tests --> Video 1. Make sure the modem is not a hardware problem. Intel SP Modem Loopback/DTMF g. 3Com MiniPCI Modem Test h. 3Com ... slots Keyboard TrackPoint or pointing device Applicable test 1. FRU Tests Product overview The following : v Interactive Tests --> Mouse Diagnostics --> Fixed Disks (continued) ThinkPad A21e, A22e, i 1800 43 Hard-disk drive If enabling the TrackPoint does not correct the problem, continue with the following table shows the test for a short ...
Diagnostics --> Systemboard Diagnostics --> Other Devices --> IBM AC Adapter, IBM Battery 1 1. Interactive Tests --> Video 1. Make sure the modem is not a hardware problem. Intel SP Modem Loopback/DTMF g. 3Com MiniPCI Modem Test h. 3Com ... slots Keyboard TrackPoint or pointing device Applicable test 1. FRU Tests Product overview The following : v Interactive Tests --> Mouse Diagnostics --> Fixed Disks (continued) ThinkPad A21e, A22e, i 1800 43 Hard-disk drive If enabling the TrackPoint does not correct the problem, continue with the following table shows the test for a short ...