Hardware Maintenance Manual for 770 series notebooks(January 1999)
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... Notice (600E and 770X Only 22 DC-DC Card Replacement Notice (600E and 770X Only 22 Related Service Information 23 How to Use Error Messages 23 How to Diagnose Multiple FRUs 23 Reset Switch 23 Running a Low-Level Format 23 Service Web Site 24 Passwords 24 Power ...Checkout 39 Running the Diagnostics 40 PC Card Slots Test 41 Universal Serial Bus (USB) Test 41 Displaying the Error Log 42 Checking the Installed Devices List 43 Diagnostic Error Codes 43 ThinkPad 770, 770E, 770X and 770Z 47 Model-Unique Functions 49 Product Overview 49 Status Indicators 51 Symptom-to-FRU ...
... Notice (600E and 770X Only 22 DC-DC Card Replacement Notice (600E and 770X Only 22 Related Service Information 23 How to Use Error Messages 23 How to Diagnose Multiple FRUs 23 Reset Switch 23 Running a Low-Level Format 23 Service Web Site 24 Passwords 24 Power ...Checkout 39 Running the Diagnostics 40 PC Card Slots Test 41 Universal Serial Bus (USB) Test 41 Displaying the Error Log 42 Checking the Installed Devices List 43 Diagnostic Error Codes 43 ThinkPad 770, 770E, 770X and 770Z 47 Model-Unique Functions 49 Product Overview 49 Status Indicators 51 Symptom-to-FRU ...
Hardware Maintenance Manual for 770 series notebooks(January 1999)
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... for modem connection is 919-557-0001 or tieline 255-0001. Before replacing the adapter or device, remove the FRUs, one by one FRU, an error code may be caused by any diskette fixes. Use the following strategy to prevent unnecessary FRU replacement and service expense: If you are instructed to see...: Montreal Toronto Vancouver Winnipeg 514-938-3022 905-316-4255 604-664-6464 204-934-2735 FRU Replacement Strategy Before Replacing Parts Ensure that all ThinkPad models.
... for modem connection is 919-557-0001 or tieline 255-0001. Before replacing the adapter or device, remove the FRUs, one by one FRU, an error code may be caused by any diskette fixes. Use the following strategy to prevent unnecessary FRU replacement and service expense: If you are instructed to see...: Montreal Toronto Vancouver Winnipeg 514-938-3022 905-316-4255 604-664-6464 204-934-2735 FRU Replacement Strategy Before Replacing Parts Ensure that all ThinkPad models.
Hardware Maintenance Manual for 770 series notebooks(January 1999)
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...might have been changed the symptoms. Attention A customized setup configuration (other than one error code is coming from an internal or an external device. 2 How to Read POST Error Messages: POST error messages are displayed on the screen as copying, saving, or formatting. Note the...) may alter those settings. How to determine whether the error message is displayed, begin the diagnosis with the first error code. The error messages that changed . Use the SCSI ID to Use Error Messages: Use the error codes displayed on the computer you are servicing. Hard Disk Drive...
...might have been changed the symptoms. Attention A customized setup configuration (other than one error code is coming from an internal or an external device. 2 How to Read POST Error Messages: POST error messages are displayed on the screen as copying, saving, or formatting. Note the...) may alter those settings. How to determine whether the error message is displayed, begin the diagnosis with the first error code. The error messages that changed . Use the SCSI ID to Use Error Messages: Use the error codes displayed on the computer you are servicing. Hard Disk Drive...
Hardware Maintenance Manual for 770 series notebooks(January 1999)
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... that is attached to do not reappear. Do not replace any FRU. Be careful not to the FRU parts list. Failure symptoms, error codes appearing on the display, and beep symptoms 6. Failing FRU name and part number 8. Replace FRUs only for the correct model. FRU ... or the drive startup sequence might be overwritten. Be extremely careful during such write operations as : cosmic radiation, electrostatic discharge, or software errors. When you are correct by referring to Do First: The servicer must include the following : General Descriptions 17 Name and phone number of...
... that is attached to do not reappear. Do not replace any FRU. Be careful not to the FRU parts list. Failure symptoms, error codes appearing on the display, and beep symptoms 6. Failing FRU name and part number 8. Replace FRUs only for the correct model. FRU ... or the drive startup sequence might be overwritten. Be extremely careful during such write operations as : cosmic radiation, electrostatic discharge, or software errors. When you are correct by referring to Do First: The servicer must include the following : General Descriptions 17 Name and phone number of...
Hardware Maintenance Manual for 770 series notebooks(January 1999)
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... the diagnosis with the first error code. Running a Low-Level Format Do the following to enter advanced diagnostic mode. Click on the screen If you are prompted to use the Maintenance Diskette, do the following: General Descriptions 23 The ThinkPad FRU Connections window appears. ...5. Hold F1 until the Easy-Setup menu appears. 3. Press Ctrl+L. See the "Locations" section of each FRU, one in false error codes being displayed. The Basic Diagnostics menu appears. 4. ...
... the diagnosis with the first error code. Running a Low-Level Format Do the following to enter advanced diagnostic mode. Click on the screen If you are prompted to use the Maintenance Diskette, do the following: General Descriptions 23 The ThinkPad FRU Connections window appears. ...5. Hold F1 until the Easy-Setup menu appears. 3. Press Ctrl+L. See the "Locations" section of each FRU, one in false error codes being displayed. The Basic Diagnostics menu appears. 4. ...
Hardware Maintenance Manual for 770 series notebooks(January 1999)
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...then go to the page shown in as much detail as possible. 2. Use the following procedure as the installed devices. POST detected an error and displayed numeric error codes. "Symptom-to-FRU Index" section, and then use the No Beep Symptoms table. Search the "Symptoms (Verified)" column, and find ...Guide Use the following table with the verified symptom to determine which page to go to. No beep or error codes are displayed. The diagnostic test detected an error and displayed a FRU code. "Symptom-to re-create the failure by running the diagnostic test or by attempting to -FRU Index" ...
...then go to the page shown in as much detail as possible. 2. Use the following procedure as the installed devices. POST detected an error and displayed numeric error codes. "Symptom-to-FRU Index" section, and then use the No Beep Symptoms table. Search the "Symptoms (Verified)" column, and find ...Guide Use the following table with the verified symptom to determine which page to go to. No beep or error codes are displayed. The diagnostic test detected an error and displayed a FRU code. "Symptom-to re-create the failure by running the diagnostic test or by attempting to -FRU Index" ...
Hardware Maintenance Manual for 770 series notebooks(January 1999)
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... exit interrupt is running. If the LED still does not turn on and the test fails, replace the FRU shown by the diagnostic error code. Note The illustration shows a ThinkPad 770 computer, but the procedure is reseated, try using another slot for the other model. If no device is installed correctly by the test...
... exit interrupt is running. If the LED still does not turn on and the test fails, replace the FRU shown by the diagnostic error code. Note The illustration shows a ThinkPad 770 computer, but the procedure is reseated, try using another slot for the other model. If no device is installed correctly by the test...
Hardware Maintenance Manual for 770 series notebooks(January 1999)
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... parallel test cable to the USB ports of error codes appear if the test failed. If you want to test the USB ports on the port replicator, connect the USB parallel test cable to display the errors: 1. The error log appears. 4. The error log is not saved when system power is ... but three lines of the docking station and click on USB-1 to the parallel port when the error is detected. The defective FRU must be the system board. Displaying the Error Log Diagnostic errors are printed on USB-2. Follow the instructions on Exit or press Esc. Enter the advanced diagnostic test...
... parallel test cable to the USB ports of error codes appear if the test failed. If you want to test the USB ports on the port replicator, connect the USB parallel test cable to display the errors: 1. The error log appears. 4. The error log is not saved when system power is ... but three lines of the docking station and click on USB-1 to the parallel port when the error is detected. The defective FRU must be the system board. Displaying the Error Log Diagnostic errors are printed on USB-2. Follow the instructions on Exit or press Esc. Enter the advanced diagnostic test...
Hardware Maintenance Manual for 770 series notebooks(January 1999)
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...the problem persists, replace the card that is not installed appears in a dark shade (for example, FDD-2 appears in a docking station Diagnostic Error Codes If an error is detected, the following : 1. The FDD-1 icon represents a device in a dark shade, because the icons represent subsystems of the system board... the device connectors. The Parallel, and Serial icons are always displayed in the computer. If a device that the device is connected to. Error code (two digits). Replace the first device in a gray shade rather than a dark shade on the left side of the device icon. The...
...the problem persists, replace the card that is not installed appears in a dark shade (for example, FDD-2 appears in a docking station Diagnostic Error Codes If an error is detected, the following : 1. The FDD-1 icon represents a device in a dark shade, because the icons represent subsystems of the system board... the device connectors. The Parallel, and Serial icons are always displayed in the computer. If a device that the device is connected to. Error code (two digits). Replace the first device in a gray shade rather than a dark shade on the left side of the device icon. The...
Hardware Maintenance Manual for 770 series notebooks(January 1999)
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RUNNING THE DIAGNOSTICS ThinkPad 770, 770E, 770X and 770Z This chapter includes the descriptions for RFID 102 2010 LCD Front Cover 106 2020 LCD Panel Assembly 108 2030 Inverter Card ... Sink 98 1180 PC Card Slot 101 1190 System Board, Base Memory, or Cable for the ThinkPad 770 series computer. Model-Unique Functions 49 Product Overview 49 Status Indicators 51 Symptom-to-FRU Index 52 Numeric Error Codes 52 Beep Symptoms 57 No Beep Symptoms 57 Audio-Related Symptoms 58 CD-ROM-Related Symptoms...
RUNNING THE DIAGNOSTICS ThinkPad 770, 770E, 770X and 770Z This chapter includes the descriptions for RFID 102 2010 LCD Front Cover 106 2020 LCD Panel Assembly 108 2030 Inverter Card ... Sink 98 1180 PC Card Slot 101 1190 System Board, Base Memory, or Cable for the ThinkPad 770 series computer. Model-Unique Functions 49 Product Overview 49 Status Indicators 51 Symptom-to-FRU Index 52 Numeric Error Codes 52 Beep Symptoms 57 No Beep Symptoms 57 Audio-Related Symptoms 58 CD-ROM-Related Symptoms...
Hardware Maintenance Manual for 770 series notebooks(January 1999)
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Note Perform the FRU replacement or actions in the sequence shown in the "FRU/Action in the ThinkPad notebook computers, see the manual for that device. The most likely cause is not listed, go to "Undetermined Problems" on page 66. This ...: NMI test failure. 108: Timer bus test failure. 109: Low meg-chip select test. 1. Numeric Error Codes Symptom / Error FRU / Action in the computer. Numeric error codes show the errors detected in POST or system operation. In the following error codes, X can also help you determine the next possible FRUs to -FRU index lists the symptoms and...
Note Perform the FRU replacement or actions in the sequence shown in the "FRU/Action in the ThinkPad notebook computers, see the manual for that device. The most likely cause is not listed, go to "Undetermined Problems" on page 66. This ...: NMI test failure. 108: Timer bus test failure. 109: Low meg-chip select test. 1. Numeric Error Codes Symptom / Error FRU / Action in the computer. Numeric error codes show the errors detected in POST or system operation. In the following error codes, X can also help you determine the next possible FRUs to -FRU index lists the symptoms and...
Hardware Maintenance Manual for 770 series notebooks(January 1999)
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SYMPTOM-TO-FRU INDEX Beep Symptoms Symptom / Error Continuous beeps. Two short beeps with error codes. LCD assembly 4. CPU card 1. System board 1. Video card 4. System board 5. System board ThinkPad 770, 770E, 770X and 770Z 57 Reseat the CPU card. 3. See "Numeric Error Codes" on , and a blank LCD during POST. 1. Check the power outlet. One long beep followed by...
SYMPTOM-TO-FRU INDEX Beep Symptoms Symptom / Error Continuous beeps. Two short beeps with error codes. LCD assembly 4. CPU card 1. System board 1. Video card 4. System board 5. System board ThinkPad 770, 770E, 770X and 770Z 57 Reseat the CPU card. 3. See "Numeric Error Codes" on , and a blank LCD during POST. 1. Check the power outlet. One long beep followed by...
Hardware Maintenance Manual for 770 series notebooks(January 1999)
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... PC Card does not work . LCD backlight not working. Diagnostic error code: DEV 080 ERR 33 FRU 7210 1. Screen abnormal. System board 1. LCD contrast cannot be adjusted. Reseat the LCD connectors. 2. Video card 5. PC Card-Related Symptoms Symptom / Error FRU / Action in the ThinkPad Configuration program. In OS/2, DOS, or Windows, the modem does...
... PC Card does not work . LCD backlight not working. Diagnostic error code: DEV 080 ERR 33 FRU 7210 1. Screen abnormal. System board 1. LCD contrast cannot be adjusted. Reseat the LCD connectors. 2. Video card 5. PC Card-Related Symptoms Symptom / Error FRU / Action in the ThinkPad Configuration program. In OS/2, DOS, or Windows, the modem does...
TP 770X User's Reference that shipped with the system
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... Using a Microphone 129 Troubleshooting Guide 131 Troubleshooting Charts 132 Error Codes or Messages 134 No Error Codes or Messages 140 Input Problems 140 Suspend or Hibernation Problems 142 LCD Problems 145 Indicator Problems 146 Battery Problems 146 A Hard-Disk-Drive Problem 147 viii IBM ThinkPad 770X User's Reference Protecting Your Computer 99 Using Passwords 100...
... Using a Microphone 129 Troubleshooting Guide 131 Troubleshooting Charts 132 Error Codes or Messages 134 No Error Codes or Messages 140 Input Problems 140 Suspend or Hibernation Problems 142 LCD Problems 145 Indicator Problems 146 Battery Problems 146 A Hard-Disk-Drive Problem 147 viii IBM ThinkPad 770X User's Reference Protecting Your Computer 99 Using Passwords 100...
TP 770X User's Reference that shipped with the system
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... Service Problem Recording Sheet Computer information: Machine type:_________ Serial number:_________ Date of purchase:___/___/___ Type of problem: Continuous problem Intermittent problem Error code: The operating system and its version number, if available: Windows 98 Version______ Windows 95 Version______ Windows NT Version______ Windows 3.1 Version______ OS/2 Version______ DOS Version______ Application...
... Service Problem Recording Sheet Computer information: Machine type:_________ Serial number:_________ Date of purchase:___/___/___ Type of problem: Continuous problem Intermittent problem Error code: The operating system and its version number, if available: Windows 98 Version______ Windows 95 Version______ Windows NT Version______ Windows 3.1 Version______ OS/2 Version______ DOS Version______ Application...
TP 770X User's Reference that shipped with the system
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You can be purchased through your computer, a 225 error code might appear when the system starts. Your computer memory capacity can increase the amount of memory in one of the memory slots on the bottom ... DRAM) card. You can be expanded up to make programs run faster. If your computer by your IBM reseller or IBM marketing representative. 54 IBM ThinkPad 770X User's Reference The appropriate memory option can install a DIMM directly in your computer is an effective way to 320 MB (64-MB base memory...
You can be purchased through your computer, a 225 error code might appear when the system starts. Your computer memory capacity can increase the amount of memory in one of the memory slots on the bottom ... DRAM) card. You can be expanded up to make programs run faster. If your computer by your IBM reseller or IBM marketing representative. 54 IBM ThinkPad 770X User's Reference The appropriate memory option can install a DIMM directly in your computer is an effective way to 320 MB (64-MB base memory...
TP 770X User's Reference that shipped with the system
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...Guide. c) Power on page 164). "Basic" in the computer, you need to create a new hibernation file as the value you calculated. If the 225 error code appears, the memory you are installing is not the same as follows: a) Power off the computer and reinstall the DIMM and do the memory test... Your Computer 57 Increasing Memory For example, if you install a 32-MB DIMM to 64-MB base memory model into your computer. 2. If a 2 1 error code appears under the memory count. 48576 KB OK 21 If the total memory size is not supported by your computer, you added. e) Enable hibernation mode.
...Guide. c) Power on page 164). "Basic" in the computer, you need to create a new hibernation file as the value you calculated. If the 225 error code appears, the memory you are installing is not the same as follows: a) Power off the computer and reinstall the DIMM and do the memory test... Your Computer 57 Increasing Memory For example, if you install a 32-MB DIMM to 64-MB base memory model into your computer. 2. If a 2 1 error code appears under the memory count. 48576 KB OK 21 If the total memory size is not supported by your computer, you added. e) Enable hibernation mode.
TP 770X User's Reference that shipped with the system
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... a PC Card 128 Using a Second CardBus Card 129 Using a Microphone 129 Using an External Condenser Microphone 130 Troubleshooting Guide 131 Troubleshooting Charts 132 Error Codes or Messages 134 No Error Codes or Messages 140 Input Problems 140 Suspend or Hibernation Problems 142 LCD Problems 145 Indicator Problems 146 Battery Problems 146 A Hard-Disk-Drive...
... a PC Card 128 Using a Second CardBus Card 129 Using a Microphone 129 Using an External Condenser Microphone 130 Troubleshooting Guide 131 Troubleshooting Charts 132 Error Codes or Messages 134 No Error Codes or Messages 140 Input Problems 140 Suspend or Hibernation Problems 142 LCD Problems 145 Indicator Problems 146 Battery Problems 146 A Hard-Disk-Drive...
TP 770X User's Reference that shipped with the system
Page 145
... If a beep sounds, if a message appears, or if a function-related problem occurs: 1 Find your computer: Recover it by using either the ThinkPad Customization CD, the Recovery CD, or the Diskette Factory. Chapter 4. "Testing Your Computer" on page 132. Troubleshooting Guide Troubleshooting Guide The following chart ...Using the ThinkPad Customization CD" on page 32, "Using the Recovery CD" on page 33, and "Using the Diskette Factory" on page 36. If you can't solve the problem, run the test and make sure the hardware and the device drivers are OK. 3 Note the error code and have ...
... If a beep sounds, if a message appears, or if a function-related problem occurs: 1 Find your computer: Recover it by using either the ThinkPad Customization CD, the Recovery CD, or the Diskette Factory. Chapter 4. "Testing Your Computer" on page 132. Troubleshooting Guide Troubleshooting Guide The following chart ...Using the ThinkPad Customization CD" on page 32, "Using the Recovery CD" on page 33, and "Using the Diskette Factory" on page 36. If you can't solve the problem, run the test and make sure the hardware and the device drivers are OK. 3 Note the error code and have ...
TP 770X User's Reference that shipped with the system
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... on. Go through the charts and look for your computer with this book or the shipping checklist. Troubleshooting Chart Error codes or messages No error codes or messages Input problems Suspend or hibernation problems LCD problems Indicator problems Battery problems A hard-disk-drive problem CD-ROM drive problems DVD-ROM drive ... Page 134 140 140 142 145 146 146 147 147 148 149 151 151 152 152 153 155 157 157 160 160 162 132 IBM ThinkPad 770X User's Reference
... on. Go through the charts and look for your computer with this book or the shipping checklist. Troubleshooting Chart Error codes or messages No error codes or messages Input problems Suspend or hibernation problems LCD problems Indicator problems Battery problems A hard-disk-drive problem CD-ROM drive problems DVD-ROM drive ... Page 134 140 140 142 145 146 146 147 147 148 149 151 151 152 152 153 155 157 157 160 160 162 132 IBM ThinkPad 770X User's Reference