Hardware and Software Compatibility Matrix: ThinkPad 380, 385, 390, and 560
Page 1
...list of the levels of the latest software drivers, see the support page on the IBM ThinkPad web site at: 380E 380X/XD 8AU/9AU/AAU Models 380X/XD EAU/FAU Models 380Z 560 560E 560X 560 Z Supported OS Version PC-DOS 7.0 MS-DOS 6.22 Windows 3.11 Windows for... and new IE browser) Windows 95 Windows 98 Windows NT Workstation 3.51 Windows NT Workstation 4.0 Service Pack 3 OS/2 Warp 4.0 System Utility (ThinkPad Features / Configuration) Utility Diskette for DOS,Personalization Utility Diskette for DOS Utility Diskette for Win3.1 Utility Diskette for Win95 Utility Diskette for Win3.1/Win95 ...
...list of the levels of the latest software drivers, see the support page on the IBM ThinkPad web site at: 380E 380X/XD 8AU/9AU/AAU Models 380X/XD EAU/FAU Models 380Z 560 560E 560X 560 Z Supported OS Version PC-DOS 7.0 MS-DOS 6.22 Windows 3.11 Windows for... and new IE browser) Windows 95 Windows 98 Windows NT Workstation 3.51 Windows NT Workstation 4.0 Service Pack 3 OS/2 Warp 4.0 System Utility (ThinkPad Features / Configuration) Utility Diskette for DOS,Personalization Utility Diskette for DOS Utility Diskette for Win3.1 Utility Diskette for Win95 Utility Diskette for Win3.1/Win95 ...
English - Windows 2000 Professional Setup Guide
Page 2
cannot keep the previous display condition 57 1.10 Remaining battery capacity appears as "unknown" after removing and re -inserting battery device ...58 2 Docking Station and Power Management 59 2.1 Cannot use password protected hard drive if hard disk drive is located in the docking ... Card and CardBus devices, Plug-and-Play and Power Management support 49 Network device support and power management 50 Using the multi-monitor feature of ThinkPad computers under Windows 2000 54 Windows 2000 Hints and Tips...56 1 Power Management...56 1.1 TrackPoint® / Mouse activity does not turn -on ...
cannot keep the previous display condition 57 1.10 Remaining battery capacity appears as "unknown" after removing and re -inserting battery device ...58 2 Docking Station and Power Management 59 2.1 Cannot use password protected hard drive if hard disk drive is located in the docking ... Card and CardBus devices, Plug-and-Play and Power Management support 49 Network device support and power management 50 Using the multi-monitor feature of ThinkPad computers under Windows 2000 54 Windows 2000 Hints and Tips...56 1 Power Management...56 1.1 TrackPoint® / Mouse activity does not turn -on ...
English - Windows 2000 Professional Setup Guide
Page 10
...Update (System Program Service Diskette)." After the BIOS update, perform the following ThinkPad models: • ThinkPad 240 • ThinkPad 390, 390E, 390X • ThinkPad 570, 570E • ThinkPad i Series 2611 • ThinkPad i Series 2621 For the ThinkPad models listed above, go to update your computer hard drive. 2. Look ...creating the System Program Service Diskette, follow the instructions listed below: Note: You need an AC adapter and a fully charged battery pack to the menu. 6. Firmly connect the AC adapter to this first..." In the temporary directory, run the file by...
...Update (System Program Service Diskette)." After the BIOS update, perform the following ThinkPad models: • ThinkPad 240 • ThinkPad 390, 390E, 390X • ThinkPad 570, 570E • ThinkPad i Series 2611 • ThinkPad i Series 2621 For the ThinkPad models listed above, go to update your computer hard drive. 2. Look ...creating the System Program Service Diskette, follow the instructions listed below: Note: You need an AC adapter and a fully charged battery pack to the menu. 6. Firmly connect the AC adapter to this first..." In the temporary directory, run the file by...
English - Windows 2000 Professional Setup Guide
Page 11
... THE SYSTEM BOARD MIGHT HAVE TO BE REPLACED. Press the 'F9' key. Section 3: Using the System Program Service Diskette for ThinkPad 390, 390E, 390X models After creating the System Program Service Diskette, please follow these steps to load the default configuration. 8. ... computer. 3. Section 2: Using the System Program Service Diskette for ThinkPad i Series models After creating the System Program Service Diskette, please follow these instructions: Note: You need an AC adapter and a fully charged battery pack to save configuration changes and exit the "IBM BIOS Setup Utility...
... THE SYSTEM BOARD MIGHT HAVE TO BE REPLACED. Press the 'F9' key. Section 3: Using the System Program Service Diskette for ThinkPad 390, 390E, 390X models After creating the System Program Service Diskette, please follow these steps to load the default configuration. 8. ... computer. 3. Section 2: Using the System Program Service Diskette for ThinkPad i Series models After creating the System Program Service Diskette, please follow these instructions: Note: You need an AC adapter and a fully charged battery pack to save configuration changes and exit the "IBM BIOS Setup Utility...
English - Windows 2000 Professional Setup Guide
Page 21
... applet in order for the changes to support Standby and Hibernation. Double-click on the 'APM' tab. 5. Insert a charged battery into the battery slot. 2. Settings ? To customize the "Power Management" settings on your computer, follow these instructions: 1. Turn on the Power... the "Found New Hardware" wizard has detected the "Microsoft APM Legacy Battery" and related devices, click [OK]. 7. Control Panel 4. Settings ? Installing Advanced Power Management under Windows 2000 On some ThinkPad models, Advanced Power Management (APM) support is not automatically enabled under Windows...
... applet in order for the changes to support Standby and Hibernation. Double-click on the 'APM' tab. 5. Insert a charged battery into the battery slot. 2. Settings ? To customize the "Power Management" settings on your computer, follow these instructions: 1. Turn on the Power... the "Found New Hardware" wizard has detected the "Microsoft APM Legacy Battery" and related devices, click [OK]. 7. Control Panel 4. Settings ? Installing Advanced Power Management under Windows 2000 On some ThinkPad models, Advanced Power Management (APM) support is not automatically enabled under Windows...
English - Windows 2000 Professional Setup Guide
Page 45
...and removed from the swappable bay without having to function properly under Windows 2000: ThinkPad 770E, 770X, 770Z ThinkPad 600, 600E, 600X ThinkPad 570, 570E ThinkPad 390, 390E, 390X Secondary hard disk Secondary Battery Hot and warmswap ping Hot -swapping Warm-swapping only Warm-swapping Hot-undocking and...Taskbar or pressing the eject request button. Depending on ACPI ThinkPad models. The following : o IDE hard drive o LS-120 Super Disk drive o ZIP 100 drive o IDE CD-ROM and DVD -ROM drive o Secondary battery pack o Diskette drive Each device can safely remove the device...
...and removed from the swappable bay without having to function properly under Windows 2000: ThinkPad 770E, 770X, 770Z ThinkPad 600, 600E, 600X ThinkPad 570, 570E ThinkPad 390, 390E, 390X Secondary hard disk Secondary Battery Hot and warmswap ping Hot -swapping Warm-swapping only Warm-swapping Hot-undocking and...Taskbar or pressing the eject request button. Depending on ACPI ThinkPad models. The following : o IDE hard drive o LS-120 Super Disk drive o ZIP 100 drive o IDE CD-ROM and DVD -ROM drive o Secondary battery pack o Diskette drive Each device can safely remove the device...
English - Windows 2000 Professional Setup Guide
Page 47
...systemunit from the UltraBase, and then swap in the Start menu or press the eject-request button located on the ACPI-supported ThinkPad model 770 Series. After the secondary battery has been inserted, re-dock the system-unit to the UltraBase and allow Windows 2000 to this is running , the ...you do not allow the operating system to swap in or out a secondary battery, simply hot or warm undock the UtraBase unit from the UltraBase by clicking the "Unplug or Eject Hardware" icon in Standby mode. ThinkPad models can also support an external diskette drive, the drive letter for the ...
...systemunit from the UltraBase, and then swap in the Start menu or press the eject-request button located on the ACPI-supported ThinkPad model 770 Series. After the secondary battery has been inserted, re-dock the system-unit to the UltraBase and allow Windows 2000 to this is running , the ...you do not allow the operating system to swap in or out a secondary battery, simply hot or warm undock the UtraBase unit from the UltraBase by clicking the "Unplug or Eject Hardware" icon in Standby mode. ThinkPad models can also support an external diskette drive, the drive letter for the ...
English - Windows 2000 Professional Setup Guide
Page 48
... and CD-ROM (or diskette and DVD -ROM) combination drive) combination drive with ThinkPad models 390, 390E, & 390X: • The UltraBay FX slot holds the diskette and CD-ROM combination drive unit. For a secondary battery, Windows 2000 does not offer a similar mechanism to this system. This is a... This also applies when warm swapping and IDE hard disk drive. • A secondary battery pack located in Explorer. In order to swap out a device from the UltraBay FX slot. • With the ThinkPad 390 Series models, Windows 2000 assumes a diskette drive is physical attached or not. In...
... and CD-ROM (or diskette and DVD -ROM) combination drive) combination drive with ThinkPad models 390, 390E, & 390X: • The UltraBay FX slot holds the diskette and CD-ROM combination drive unit. For a secondary battery, Windows 2000 does not offer a similar mechanism to this system. This is a... This also applies when warm swapping and IDE hard disk drive. • A secondary battery pack located in Explorer. In order to swap out a device from the UltraBay FX slot. • With the ThinkPad 390 Series models, Windows 2000 assumes a diskette drive is physical attached or not. In...
English - Windows 2000 Professional Setup Guide
Page 53
..., but not being used, unplug the USB devices from the system in the future releases of Windows 2000, this is attached to conserve battery power. The same capability exists when the USB device is connected to the USB port located on the system-unit under this same physical ...around exists. This issue will be a serious drain on the system-unit under this same physical docking configuration. When a portable computer runs on battery power, this can be addressed in order to the USB port located on the Advanced Port Replicator with Advanced EtherJet Port. In the initial release...
..., but not being used, unplug the USB devices from the system in the future releases of Windows 2000, this is attached to conserve battery power. The same capability exists when the USB device is connected to the USB port located on the system-unit under this same physical ...around exists. This issue will be a serious drain on the system-unit under this same physical docking configuration. When a portable computer runs on battery power, this can be addressed in order to the USB port located on the Advanced Port Replicator with Advanced EtherJet Port. In the initial release...
English - Windows 2000 Professional Setup Guide
Page 58
... plans to eventually update the BIOS to address this issue. 1.10 Remaining battery capacity appears as "unknown" after removing and reinserting battery device Models: Issue: Cause: Resolution: ThinkPad models 570 After the primary battery device is removed and then re-inserted, the remaining battery capacity registers as "unknown". This is a current design limitation in the...
... plans to eventually update the BIOS to address this issue. 1.10 Remaining battery capacity appears as "unknown" after removing and reinserting battery device Models: Issue: Cause: Resolution: ThinkPad models 570 After the primary battery device is removed and then re-inserted, the remaining battery capacity registers as "unknown". This is a current design limitation in the...
ThinkPad 560X Hardware Maintenance Manual (Oct 1997)
Page 25
... is a difference in protective packages until they exceed the requirements noted here. 2. Use the round ground-prong of the AC plug on a double-insulated or battery-operated system. Introduction 15 Wear a grounded wrist strap against your skin to electrostatic discharge (ESD). Handling Electrostatic Discharge-Sensitive Devices Any computer part containing transistors...
... is a difference in protective packages until they exceed the requirements noted here. 2. Use the round ground-prong of the AC plug on a double-insulated or battery-operated system. Introduction 15 Wear a grounded wrist strap against your skin to electrostatic discharge (ESD). Handling Electrostatic Discharge-Sensitive Devices Any computer part containing transistors...
ThinkPad 560X Hardware Maintenance Manual (Oct 1997)
Page 29
ThinkPad 560X (2640-60x, 70x) Read This First 21 Screw Tightening Information 22 Checkout Guide 26 Diskette Drive Checkout 27 Keyboard or Auxiliary Input Device Checkout . . 27 ... 54 Running a Low-Level Format 55 Maintenance Diskette Download 55 Fn Key Combinations 55 Product Overview (560X 56 FRU Removals and Replacements 58 Important Notice 59 1010 Backup Battery 60 1020 DIMM (If Installed 61 1030 Battery Pack 62 1040 Frame 63 1050 Keyboard Unit 66 1060 LCD Assembly 67 1070 Speaker 68...
ThinkPad 560X (2640-60x, 70x) Read This First 21 Screw Tightening Information 22 Checkout Guide 26 Diskette Drive Checkout 27 Keyboard or Auxiliary Input Device Checkout . . 27 ... 54 Running a Low-Level Format 55 Maintenance Diskette Download 55 Fn Key Combinations 55 Product Overview (560X 56 FRU Removals and Replacements 58 Important Notice 59 1010 Backup Battery 60 1020 DIMM (If Installed 61 1030 Battery Pack 62 1040 Frame 63 1050 Keyboard Unit 66 1060 LCD Assembly 67 1070 Speaker 68...
ThinkPad 560X Hardware Maintenance Manual (Oct 1997)
Page 40
... use the computer under the same condition, and see the appropriate power supply checkout in the following power sources. 1. Do this problem by the battery pack. If the power-on indicator does not turn on page 32 Checking the AC Adapter: You are here because the computer fails only when... 31 "Checking the Backup Battery" on , check the power cord of the AC Adapter cable. If the voltage is within the range, do the following figure: (16 - 10 V) Pin Voltage (V dc) 1 +14.5 to determine the cause. See the following : Replace the DC/DC card. 30 IBM ThinkPad 560X (2640-60x, 70x) ...
... use the computer under the same condition, and see the appropriate power supply checkout in the following power sources. 1. Do this problem by the battery pack. If the power-on indicator does not turn on page 32 Checking the AC Adapter: You are here because the computer fails only when... 31 "Checking the Backup Battery" on , check the power cord of the AC Adapter cable. If the voltage is within the range, do the following figure: (16 - 10 V) Pin Voltage (V dc) 1 +14.5 to determine the cause. See the following : Replace the DC/DC card. 30 IBM ThinkPad 560X (2640-60x, 70x) ...
ThinkPad 560X Hardware Maintenance Manual (Oct 1997)
Page 41
...card. with this case, the battery pack is not charged, go to 100% of the total power remaining when installed in the computer. Power off the computer. 2. If the voltage is less than +11.0 V dc after recharging, replace the battery. ThinkPad 560X (2640-60x, 70x) 31 ...Checking Operational Charging: To check operational charging, use a discharged battery pack or a battery pack that less than 50% of its capacity. Do the following figure: 3. Recharge the...
...card. with this case, the battery pack is not charged, go to 100% of the total power remaining when installed in the computer. Power off the computer. 2. If the voltage is less than +11.0 V dc after recharging, replace the battery. ThinkPad 560X (2640-60x, 70x) 31 ...Checking Operational Charging: To check operational charging, use a discharged battery pack or a battery pack that less than 50% of its capacity. Do the following figure: 3. Recharge the...
ThinkPad 560X Hardware Maintenance Manual (Oct 1997)
Page 42
... figure. When a numeric code calls the system board as a FRU, use the following procedure to 30 K ohm. If the voltage is not correct, replace the battery pack. Power off the computer and unplug the AC Adapter from the computer. 2. If the problems persists, replace the system board. If the resistance is... the voltage is correct, replace the DC/DC card. If the voltage is powered on . The resistance must be 4 to isolate the problem: 32 IBM ThinkPad 560X (2640-60x, 70x) HMM If the problem persists, replace the system board.
... figure. When a numeric code calls the system board as a FRU, use the following procedure to 30 K ohm. If the voltage is not correct, replace the battery pack. Power off the computer and unplug the AC Adapter from the computer. 2. If the problems persists, replace the system board. If the resistance is... the voltage is correct, replace the DC/DC card. If the voltage is powered on . The resistance must be 4 to isolate the problem: 32 IBM ThinkPad 560X (2640-60x, 70x) HMM If the problem persists, replace the system board.
ThinkPad 560X Hardware Maintenance Manual (Oct 1997)
Page 43
.... The TrackPoint III adjusts the pointer sensor automatically. Go to verify the symptom. Do not replace a nondefective FRU: Reseat the keyboard cables. ThinkPad 560X (2640-60x, 70x) 33 The hard disk drive motor stops. If FRU code 10 appears, replace the system board. 3. If this process... : 1. If the configuration of time. Select an item with the following actions one at a time to reduce power consumption and prolong battery power. Run the system board test to the Easy-Setup screen. 2. Verify that cause the computer to enter standby mode: Standby is ...
.... The TrackPoint III adjusts the pointer sensor automatically. Go to verify the symptom. Do not replace a nondefective FRU: Reseat the keyboard cables. ThinkPad 560X (2640-60x, 70x) 33 The hard disk drive motor stops. If FRU code 10 appears, replace the system board. 3. If this process... : 1. If the configuration of time. Select an item with the following actions one at a time to reduce power consumption and prolong battery power. Run the system board test to the Easy-Setup screen. 2. Verify that cause the computer to enter standby mode: Standby is ...
ThinkPad 560X Hardware Maintenance Manual (Oct 1997)
Page 44
... the parallel connector, or the diskette drive; The specified time has elapsed from suspend mode: The LCD is plugged in the ThinkPad Configurations program. The battery condition is pressed. If the computer is powered on with ac power and it is closed ." 2. Events that cause the computer... The ring indicator (RI) is closed . The computer also exits suspend mode when timer conditions are satisfied for entering hibernation mode. 34 IBM ThinkPad 560X (2640-60x, 70x) HMM The CPU stops. Notes 1. Either the PS2 OFF or PS2 SUSpend command is set to enter suspend mode: ...
... the parallel connector, or the diskette drive; The specified time has elapsed from suspend mode: The LCD is plugged in the ThinkPad Configurations program. The battery condition is pressed. If the computer is powered on with ac power and it is closed ." 2. Events that cause the computer... The ring indicator (RI) is closed . The computer also exits suspend mode when timer conditions are satisfied for entering hibernation mode. 34 IBM ThinkPad 560X (2640-60x, 70x) HMM The CPU stops. Notes 1. Either the PS2 OFF or PS2 SUSpend command is set to enter suspend mode: ...
ThinkPad 560X Hardware Maintenance Manual (Oct 1997)
Page 45
Timer conditions are used . ThinkPad 560X (2640-60x, 70x) 35 A critically low battery condition occurs. Some PC Card devices use the computer under the same condition to see if a power shutdown occurs. The following occurs: The system status, ... it has been powered on the hard disk. Port Replicator Power Overload: If a power shutdown occurs intermittently when PC Card devices are satisfied in the ThinkPad Configurations program. The system is set in suspend mode. Isolate this procedure for all devices to help determine the cause. The PS2 HIBernation command is...
Timer conditions are used . ThinkPad 560X (2640-60x, 70x) 35 A critically low battery condition occurs. Some PC Card devices use the computer under the same condition to see if a power shutdown occurs. The following occurs: The system status, ... it has been powered on the hard disk. Port Replicator Power Overload: If a power shutdown occurs intermittently when PC Card devices are satisfied in the ThinkPad Configurations program. The system is set in suspend mode. Isolate this procedure for all devices to help determine the cause. The PS2 HIBernation command is...
ThinkPad 560X Hardware Maintenance Manual (Oct 1997)
Page 47
... 1. System board. 1. System board. 1. Set the password for hard disk drive. 1. Set time and date. 2. ThinkPad 560X (2640-60x, 70x) 37 Go to "Checking the Backup Battery" on page 28. 2. Expansion unit or port replicator. 3. Set the correct password for hard disk drive. 1. System ... and date were not set the time and date. 2. Have the user examine the password. Backup battery. 3. Select OK in Sequence 1. Go to the computer. 4. System board. 1. Backup battery. 3. Hard disk drive assembly. 3. System board. 1. Symptom / Error 110 (Planar parity.) 111...
... 1. System board. 1. System board. 1. Set the password for hard disk drive. 1. Set time and date. 2. ThinkPad 560X (2640-60x, 70x) 37 Go to "Checking the Backup Battery" on page 28. 2. Expansion unit or port replicator. 3. Set the correct password for hard disk drive. 1. System ... and date were not set the time and date. 2. Have the user examine the password. Backup battery. 3. Select OK in Sequence 1. Go to the computer. 4. System board. 1. Backup battery. 3. Hard disk drive assembly. 3. System board. 1. Symptom / Error 110 (Planar parity.) 111...
ThinkPad 560X Hardware Maintenance Manual (Oct 1997)
Page 48
...Check if the configuration was added. 1. System board. 1. System Board. 1. System board. 38 IBM ThinkPad 560X (2640-60x, 70x) HMM Symptom / Error 184 (Power-on page 31. 1. Go to "Checking the Battery Pack" on password check sum error.) 185 (The startup sequence is not valid. Run the hard ... drive. 1. DIMM card. 3. System board. 1. Suspect that power was off when the startup sequence was being updated.) 186 190 (A depleted battery pack was installed when the power was on.) 191XX (PM initialization error.) 195 (The configuration read from the hibernation area does not match the ...
...Check if the configuration was added. 1. System board. 1. System Board. 1. System board. 38 IBM ThinkPad 560X (2640-60x, 70x) HMM Symptom / Error 184 (Power-on page 31. 1. Go to "Checking the Battery Pack" on password check sum error.) 185 (The startup sequence is not valid. Run the hard ... drive. 1. DIMM card. 3. System board. 1. Suspect that power was off when the startup sequence was being updated.) 186 190 (A depleted battery pack was installed when the power was on.) 191XX (PM initialization error.) 195 (The configuration read from the hibernation area does not match the ...
