Lenovo M5800 Hardware Maintenance Manual
Page 34
Lenovo Support Web site Technical support information is available on the Lenovo Support Web site at: http://www.lenovo.com/support This Web site is updated with the latest support information such as the following: • Drivers and software • Diagnostic solutions • Product and service warranty • Product and parts details • User guides and manuals • Knowledge base and frequently asked questions 28 Lenovo M5800 Hardware Maintenance Manual
Lenovo Support Web site Technical support information is available on the Lenovo Support Web site at: http://www.lenovo.com/support This Web site is updated with the latest support information such as the following: • Drivers and software • Diagnostic solutions • Product and service warranty • Product and parts details • User guides and manuals • Knowledge base and frequently asked questions 28 Lenovo M5800 Hardware Maintenance Manual
Lenovo M5800 Hardware Maintenance Manual
Page 40
...in DOS, the program does not use SoundBlaster Pro or SoundBlaster emulation. • Verify that the audio device drivers are correctly installed. If you need technical assistance, see "Lenovo Solution Center" on page 34. Verify that the Balance settings are running is inserted completely into a drive ...a CD drive Symptom: An audio disc or AutoPlay-enabled disc does not automatically play when it is inserted into a CD drive. 34 Lenovo M5800 Hardware Maintenance Manual • Make sure that the program you are set correctly. If the program is inserted into a CD drive" on ...
...in DOS, the program does not use SoundBlaster Pro or SoundBlaster emulation. • Verify that the audio device drivers are correctly installed. If you need technical assistance, see "Lenovo Solution Center" on page 34. Verify that the Balance settings are running is inserted completely into a drive ...a CD drive Symptom: An audio disc or AutoPlay-enabled disc does not automatically play when it is inserted into a CD drive. 34 Lenovo M5800 Hardware Maintenance Manual • Make sure that the program you are set correctly. If the program is inserted into a CD drive" on ...
Lenovo M5800 Hardware Maintenance Manual
Page 44
...can be used for instructions). If you are using a USB keyboard or mouse, verify that the device drivers for the mouse or pointing device are enabled in the Enhanced Performance Customization Keyboard program to the correct connector... on the computer. • If you need technical assistance, see "Lenovo Solution Center" on page 47 for a USB mouse or pointing device. • Verify that the USB connectors are... are met: • The batteries are properly installed. 38 Lenovo M5800 Hardware Maintenance Manual
...can be used for instructions). If you are using a USB keyboard or mouse, verify that the device drivers for the mouse or pointing device are enabled in the Enhanced Performance Customization Keyboard program to the correct connector... on the computer. • If you need technical assistance, see "Lenovo Solution Center" on page 47 for a USB mouse or pointing device. • Verify that the USB connectors are... are met: • The batteries are properly installed. 38 Lenovo M5800 Hardware Maintenance Manual
Lenovo M5800 Hardware Maintenance Manual
Page 45
... information about the status lights and using the controls, refer to the documentation that the necessary device drivers for the affected application program to see if device drivers are installed. Select your monitor. Action: The computer is probably set for instructions). Action: If ...on the computer. Monitor problems Note: Many monitors have status-indicator lights and built-in controls for instructions). For details, see "Lenovo Solution Center" on page 47 for adjusting brightness, contrast, width, height, and other picture adjustments. The monitor works when you turn...
... information about the status lights and using the controls, refer to the documentation that the necessary device drivers for the affected application program to see if device drivers are installed. Select your monitor. Action: The computer is probably set for instructions). Action: If ...on the computer. Monitor problems Note: Many monitors have status-indicator lights and built-in controls for instructions). For details, see "Lenovo Solution Center" on page 47 for adjusting brightness, contrast, width, height, and other picture adjustments. The monitor works when you turn...
Lenovo M5800 Hardware Maintenance Manual
Page 47
...working Symptom: The Wake on the screen. • The switch port and the adapter have installed all networking software that the correct device driver is , check with your computer and the RJ45 connector of 1000 Mbps, the connection fails or errors occur. Do the following: 1. ... and diagnostics 41 Actions: • Make sure that WOL is enabled in lost connections. • You have the same duplex setting. Update the driver by referring to the "Solution" description for the procedure to the network. Click Device Manager. The network cable must be corrupt or missing. •...
...working Symptom: The Wake on the screen. • The switch port and the adapter have installed all networking software that the correct device driver is , check with your computer and the RJ45 connector of 1000 Mbps, the connection fails or errors occur. Do the following: 1. ... and diagnostics 41 Actions: • Make sure that WOL is enabled in lost connections. • You have the same duplex setting. Update the driver by referring to the "Solution" description for the procedure to the network. Click Device Manager. The network cable must be corrupt or missing. •...
Lenovo M5800 Hardware Maintenance Manual
Page 48
... wireless LAN driver is the latest version. Power off and remove the WAN card. A Bluetooth problem Symptom: Sound does not come from the Bluetooth headset/headphone but comes from the local speaker even though the headset/headphone is a Gigabit Ethernet model, it cannot connect to close the Sound window. 42 Lenovo M5800 Hardware...
... wireless LAN driver is the latest version. Power off and remove the WAN card. A Bluetooth problem Symptom: Sound does not come from the Bluetooth headset/headphone but comes from the local speaker even though the headset/headphone is a Gigabit Ethernet model, it cannot connect to close the Sound window. 42 Lenovo M5800 Hardware...
Lenovo M5800 Hardware Maintenance Manual
Page 49
...If the option is an adapter, you need technical assistance, see your SCSI documentation. • Verify that the option and any required device drivers are installed correctly. • You have not loosened other installed adapters) to determine the resources required for your computer. • You followed...Troubleshooting and diagnostics 43 The last option in each adapter. If these actions do not correct the problem, run the diagnostic programs (see "Lenovo Solution Center" on page 47 for any of the following: • "Insufficient free hard disk drive space" on page 44 •...
...If the option is an adapter, you need technical assistance, see your SCSI documentation. • Verify that the option and any required device drivers are installed correctly. • You have not loosened other installed adapters) to determine the resources required for your computer. • You followed...Troubleshooting and diagnostics 43 The last option in each adapter. If these actions do not correct the problem, run the diagnostic programs (see "Lenovo Solution Center" on page 47 for any of the following: • "Insufficient free hard disk drive space" on page 44 •...
Lenovo M5800 Hardware Maintenance Manual
Page 51
... is securely connected to the serial device. Action: Install additional memory. For step-by-step instructions on installing memory, see "Lenovo Solution Center" on the computer and to the serial port on page 47 for instructions). Refer to the serial port. Insufficient ...memory Symptom: Insufficient memory In general, the more information about purchasing memory, see "Lenovo Support Web site" on page 28. Paper is installed, the better the Windows operating system runs. Any device drivers and other software that : 1. If the problem persists, run the diagnostic programs...
... is securely connected to the serial device. Action: Install additional memory. For step-by-step instructions on installing memory, see "Lenovo Solution Center" on the computer and to the serial port on page 47 for instructions). Refer to the serial port. Insufficient ...memory Symptom: Insufficient memory In general, the more information about purchasing memory, see "Lenovo Support Web site" on page 28. Paper is installed, the better the Windows operating system runs. Any device drivers and other software that : 1. If the problem persists, run the diagnostic programs...
Lenovo M5800 Hardware Maintenance Manual
Page 53
...computer is running the program, save and print the log files created by detaching and reattaching the USB connector. For additional information, refer to a Lenovo technical support representative. You will need the log files when you are unable to isolate and repair the problem yourself after running the Windows operating...in the On position. • If the USB device has an Online switch, make sure paper is loaded correctly. • Make sure any device drivers or other than Windows 8, go to diagnose computer problems, if your computer. Notes: 1. If you speak to the...
...computer is running the program, save and print the log files created by detaching and reattaching the USB connector. For additional information, refer to a Lenovo technical support representative. You will need the log files when you are unable to isolate and repair the problem yourself after running the Windows operating...in the On position. • If the USB device has an Online switch, make sure paper is loaded correctly. • Make sure any device drivers or other than Windows 8, go to diagnose computer problems, if your computer. Notes: 1. If you speak to the...
Lenovo M5800 Hardware Maintenance Manual
Page 113
...drop-down list box, select BIOS. Click Continue. g. This procedure is completed, there will automatically turn off . 10. Click Download & Drivers. d. f. See "Completing the parts replacement" on page 102. Do the following procedure. Then, disconnect all power cords from electrical outlets...computer. 2. See "Completing the parts replacement" on page 102. 8. Updating (flashing) the BIOS from your operating system Note: Because Lenovo makes constant improvements to its Web sites, the Web page contents are connected to the standard position (pin 1 and pin 2). 12....
...drop-down list box, select BIOS. Click Continue. g. This procedure is completed, there will automatically turn off . 10. Click Download & Drivers. d. f. See "Completing the parts replacement" on page 102. Do the following procedure. Then, disconnect all power cords from electrical outlets...computer. 2. See "Completing the parts replacement" on page 102. 8. Updating (flashing) the BIOS from your operating system Note: Because Lenovo makes constant improvements to its Web sites, the Web page contents are connected to the standard position (pin 1 and pin 2). 12....
Lenovo M5800 User Guide
Page 3
...maintenance 26 Basics 26 Cleaning your computer 26 Good maintenance practices 27 Moving your computer current 25 Getting the latest device drivers for the Windows 8 operating system 15 Using Rescue System 16 Chapter 5. Preventing problems . . . 25 Keeping ... problems 34 Monitor problems 35 Networking problems 37 Performance and lockup problems . . . . . 39 Printer problems 41 Serial port problems 41 © Copyright Lenovo 2013 i Contents Important safety information . . . . . You and your computer . . . 7 Accessibility and comfort 7 Arranging your workspace 7 Comfort ...
...maintenance 26 Basics 26 Cleaning your computer 26 Good maintenance practices 27 Moving your computer current 25 Getting the latest device drivers for the Windows 8 operating system 15 Using Rescue System 16 Chapter 5. Preventing problems . . . 25 Keeping ... problems 34 Monitor problems 35 Networking problems 37 Performance and lockup problems . . . . . 39 Printer problems 41 Serial port problems 41 © Copyright Lenovo 2013 i Contents Important safety information . . . . . You and your computer . . . 7 Accessibility and comfort 7 Arranging your workspace 7 Comfort ...
Lenovo M5800 User Guide
Page 26
... drive. Driver and Application Installation The Driver and Application Installation function in NTFS format and install the operating system on -screen instructions to select the backup task you want to restore from and the disk where you to -use it has completed. 16 Lenovo M5800 User Guide...the service partition. Using Rescue System Attention: Using OneKey Recovery will restart. If you can restore the C: drive of the Lenovo applications and drivers that were shipped with OneKey Recovery, you want to install the operating system, then press Next to start the operating system...
... drive. Driver and Application Installation The Driver and Application Installation function in NTFS format and install the operating system on -screen instructions to select the backup task you want to restore from and the disk where you to -use it has completed. 16 Lenovo M5800 User Guide...the service partition. Using Rescue System Attention: Using OneKey Recovery will restart. If you can restore the C: drive of the Lenovo applications and drivers that were shipped with OneKey Recovery, you want to install the operating system, then press Next to start the operating system...
Lenovo M5800 User Guide
Page 27
Method 2: Manual Installation In the Windows system, Select Driver and Application Installation from the Search charm. After starting the operating system. Recovery information 17 The manual installation function can only be used after the software has been installed. Notes: • Do not install software which is already installed on the computer. • Make sure that the Driver and Application Installation software has been automatically installed before starting the procedure, install the drivers and software manually by following the prompts. Chapter 4.
Method 2: Manual Installation In the Windows system, Select Driver and Application Installation from the Search charm. After starting the operating system. Recovery information 17 The manual installation function can only be used after the software has been installed. Notes: • Do not install software which is already installed on the computer. • Make sure that the Driver and Application Installation software has been automatically installed before starting the procedure, install the drivers and software manually by following the prompts. Chapter 4.
Lenovo M5800 User Guide
Page 35
...Windows Update Web site. Follow the instructions on the Windows Web site have not been tested by Lenovo and using them might cause unexpected problems. Obtain updated device drivers from the Windows Update Web site. To access the Microsoft Windows Update site, do the following ...: Attention: Do not download updated device drivers from Lenovo. 1. You can help you need the device driver. 5. The device drivers provided on the screen. © Copyright Lenovo 2013 25 Click the category of your specific computer and lists those updates only....
...Windows Update Web site. Follow the instructions on the Windows Web site have not been tested by Lenovo and using them might cause unexpected problems. Obtain updated device drivers from the Windows Update Web site. To access the Microsoft Windows Update site, do the following ...: Attention: Do not download updated device drivers from Lenovo. 1. You can help you need the device driver. 5. The device drivers provided on the screen. © Copyright Lenovo 2013 25 Click the category of your specific computer and lists those updates only....
Lenovo M5800 User Guide
Page 38
..., from the outlets first, and then disconnect the other action that you can help you or a Lenovo technician determine if a problem is related to avoid damage. 28 Lenovo M5800 User Guide See "Keeping your computer current " on ) from the hard disk drive. This prevents ...ends from electrical outlets. 5. Your operating system also might have a backup program that might include major software or hardware changes, device-driver updates, intermittent problems and what you saved the original shipping cartons and packing materials, use . 2. then, remove them to the computer...
..., from the outlets first, and then disconnect the other action that you can help you or a Lenovo technician determine if a problem is related to avoid damage. 28 Lenovo M5800 User Guide See "Keeping your computer current " on ) from the hard disk drive. This prevents ...ends from electrical outlets. 5. Your operating system also might have a backup program that might include major software or hardware changes, device-driver updates, intermittent problems and what you saved the original shipping cartons and packing materials, use . 2. then, remove them to the computer...
Lenovo M5800 User Guide
Page 41
... connected to adjust volume. If you have a front audio panel, verify that the volume is not set too low. • Verify that the audio device drivers are running is designed for more information. use the audio jacks on the adapter. • Ensure that the program you are using powered external speakers...
... connected to adjust volume. If you have a front audio panel, verify that the volume is not set too low. • Verify that the audio device drivers are running is designed for more information. use the audio jacks on the adapter. • Ensure that the program you are using powered external speakers...
Lenovo M5800 User Guide
Page 45
.... 4. Troubleshooting and diagnostics 35 Some keyboards have integrated USB connectors that can be used for a USB mouse or pointing device. • Verify that the device drivers for the mouse or pointing device are properly installed. • The batteries still retain their current. • The wireless Keyboard is fully installed. See "Optical...
.... 4. Troubleshooting and diagnostics 35 Some keyboards have integrated USB connectors that can be used for a USB mouse or pointing device. • Verify that the device drivers for the mouse or pointing device are properly installed. • The batteries still retain their current. • The wireless Keyboard is fully installed. See "Optical...
Lenovo M5800 User Guide
Page 46
... rates. • The monitor might be affected by interference from the monitor. Move fluorescent desk lighting or any equipment that the necessary device drivers for the application programs are installed. Turn off the monitor. (Moving a color monitor while it is turned on the computer. Turn on ... computer inactivity Symptom: The monitor works when you turn on the screen. Then click the Monitor tab and select a new refresh rate. 36 Lenovo M5800 User Guide Attention: Using a resolution or refresh rate that they are required. If this does not correct the problem, do the following: 1....
... rates. • The monitor might be affected by interference from the monitor. Move fluorescent desk lighting or any equipment that the necessary device drivers for the application programs are installed. Turn off the monitor. (Moving a color monitor while it is turned on the computer. Turn on ... computer inactivity Symptom: The monitor works when you turn on the screen. Then click the Monitor tab and select a new refresh rate. 36 Lenovo M5800 User Guide Attention: Using a resolution or refresh rate that they are required. If this does not correct the problem, do the following: 1....
Lenovo M5800 User Guide
Page 47
... working for an administrator password or confirmation, type the password or provide confirmation. The maximum allowable distance from the following are using the correct device driver. Click Start ➙ Control Panel. 2. Click Device Manager. If you are at 1000 Mbps. Troubleshooting and diagnostics 37 Actions: Ensure that: • The cable is...
... working for an administrator password or confirmation, type the password or provide confirmation. The maximum allowable distance from the following are using the correct device driver. Click Start ➙ Control Panel. 2. Click Device Manager. If you are at 1000 Mbps. Troubleshooting and diagnostics 37 Actions: Ensure that: • The cable is...
Lenovo M5800 User Guide
Page 48
...Mbps Symptom: If your LAN administrator for no apparent reason Symptom: The adapter stops working . Click Hardware and Sound. 3. Update the driver by referring to the "Solution" description for the necessary networking software. If your computer is not working for the necessary settings. 4. ...for an administrator password or confirmation, type the password or provide confirmation. 4. Actions: • Try another cable. 38 Lenovo M5800 User Guide Click Update Driver Software, and then follow the instructions on LAN (WOL) feature is a Gigabit Ethernet model and you might not be ...
...Mbps Symptom: If your LAN administrator for no apparent reason Symptom: The adapter stops working . Click Hardware and Sound. 3. Update the driver by referring to the "Solution" description for the necessary networking software. If your computer is not working for the necessary settings. 4. ...for an administrator password or confirmation, type the password or provide confirmation. 4. Actions: • Try another cable. 38 Lenovo M5800 User Guide Click Update Driver Software, and then follow the instructions on LAN (WOL) feature is a Gigabit Ethernet model and you might not be ...
