Hardware Maintenance Manual
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... Hard disk drive boot error 53 Power Supply Problems 53 Diagnostic error codes 54 Beep symptoms 75 © Lenovo 2006. Safety information . . . . . 3 General safety 3 Electrical safety 3 Safety inspection guide 5 Handling electrostatic discharge-sensitive devices . . 6 Grounding requirements 6 Safety notices (multi-lingual translations) . . . . . 7 Chapter 3. Diagnostics using PC-Doctor for DOS 43 Starting PC-Doctor from the Setup Utility program . . . . . 51 Chapter 7. Replacing FRUs (Types 8453, 8454, 8455, 8456, 8457, 8458, 8459, and 8460 113 Rear connectors...
... Hard disk drive boot error 53 Power Supply Problems 53 Diagnostic error codes 54 Beep symptoms 75 © Lenovo 2006. Safety information . . . . . 3 General safety 3 Electrical safety 3 Safety inspection guide 5 Handling electrostatic discharge-sensitive devices . . 6 Grounding requirements 6 Safety notices (multi-lingual translations) . . . . . 7 Chapter 3. Diagnostics using PC-Doctor for DOS 43 Starting PC-Doctor from the Setup Utility program . . . . . 51 Chapter 7. Replacing FRUs (Types 8453, 8454, 8455, 8456, 8457, 8458, 8459, and 8460 113 Rear connectors...
Hardware Maintenance Manual
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... requesting assistance from Service Support and Engineering functions. v Machine type and model v Processor or hard disk upgrades v Failure symptom - Chapter 4. General Checkout Attention The drives in problem determination. Use the following conditions and follow the instructions: v If you are servicing might cause false errors and unnecessary replacement of hardware and software combinations that can be encountered, use the following information to the middle position. 4. Do diagnostics indicate a failure? © Lenovo 2006. Be extremely...
... requesting assistance from Service Support and Engineering functions. v Machine type and model v Processor or hard disk upgrades v Failure symptom - Chapter 4. General Checkout Attention The drives in problem determination. Use the following conditions and follow the instructions: v If you are servicing might cause false errors and unnecessary replacement of hardware and software combinations that can be encountered, use the following information to the middle position. 4. Do diagnostics indicate a failure? © Lenovo 2006. Be extremely...
Hardware Maintenance Manual
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... function test 1. Make sure the component that is called out is connected and/or enabled. See "Flash update procedures" on page 205 2. Flash the system. See "Flash update procedures" on page 205 2. See Chapter 6, "Using the Setup Utility," on page 205 2. Re-run test 3. See "Flash update procedures" on page 49 2. Flash the system and re-test 3. Symptom-to review the log file 2. System board 1. Diagnostic Error Code 000-196-XXX BIOS test halt, error threshold...
... function test 1. Make sure the component that is called out is connected and/or enabled. See "Flash update procedures" on page 205 2. Flash the system. See "Flash update procedures" on page 205 2. See Chapter 6, "Using the Setup Utility," on page 205 2. Re-run test 3. See "Flash update procedures" on page 49 2. Flash the system and re-test 3. Symptom-to review the log file 2. System board 1. Diagnostic Error Code 000-196-XXX BIOS test halt, error threshold...
Hardware Maintenance Manual
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... called out, make sure it is connected and/or enabled. Flash the system and retest. Replace component under test 1. Power-off /on system and re-test 2. See Chapter 6, "Using the Setup Utility," on page 79 1. Re-run test 3. Reboot the system 2. If a component is called out in warning statement 4. System board System board System board 1. Go to review the log file 2. Diagnostic Error Code 001-032-XXX System Device Controller failure 001-034-XXX...
... called out, make sure it is connected and/or enabled. Flash the system and retest. Replace component under test 1. Power-off /on system and re-test 2. See Chapter 6, "Using the Setup Utility," on page 79 1. Re-run test 3. Reboot the system 2. If a component is called out in warning statement 4. System board System board System board 1. Go to review the log file 2. Diagnostic Error Code 001-032-XXX System Device Controller failure 001-034-XXX...
Hardware Maintenance Manual
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... enabled 2. Wrap plug 2. Re-start the test, if necessary 011-196-XXX 1. Flash the system and re-test 3. System board 011-002-XXX 011-003-XXX Serial port Timeout/Parity error System board 011-013-XXX 011-014-XXX Serial port Control Signal/Loopback test failure System board 011-015-XXX Serial port External Loopback failure 1. Remove external serial device, if present 2. System board 011-027-XXX Serial port Configuration/Setup error 1. Flash the system. Go to reset the log file 60 Lenovo 3000 J Series...
... enabled 2. Wrap plug 2. Re-start the test, if necessary 011-196-XXX 1. Flash the system and re-test 3. System board 011-002-XXX 011-003-XXX Serial port Timeout/Parity error System board 011-013-XXX 011-014-XXX Serial port Control Signal/Loopback test failure System board 011-015-XXX Serial port External Loopback failure 1. Remove external serial device, if present 2. System board 011-027-XXX Serial port Configuration/Setup error 1. Flash the system. Go to reset the log file 60 Lenovo 3000 J Series...
Hardware Maintenance Manual
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... USB port External Loopback failure 015-027-XXX USB port Configuration/Setup error 015-032-XXX USB port Device Controller failure 015-034-XXX USB port buffer allocation failure 015-035-XXX USB port Reset condition detected FRU/Action 1. System board 1. See "Flash update procedures" on page 205 3. If a component is called out is connected and/or enabled. See "Flash update procedures" on page 205 2. Reboot the system 2. System board 1. See "Flash update procedures" on page 205 3. Replace component under test 1. External parallel device 2. System board...
... USB port External Loopback failure 015-027-XXX USB port Configuration/Setup error 015-032-XXX USB port Device Controller failure 015-034-XXX USB port buffer allocation failure 015-035-XXX USB port Reset condition detected FRU/Action 1. System board 1. See "Flash update procedures" on page 205 3. If a component is called out is connected and/or enabled. See "Flash update procedures" on page 205 2. Reboot the system 2. System board 1. See "Flash update procedures" on page 205 3. Replace component under test 1. External parallel device 2. System board...
Hardware Maintenance Manual
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... without a keyboard, set to skip memory test HARD DISK INSTALL FAILURE The computer loads the default configuration settings. This information gives specifics about the type and location of tests is the running speed of the system and some basic system-board operations v Checks the memory operation v Starts the video operation v Verifies that the boot drive is properly connected to HALT ON ALL, BUT KEYBOARD. Cannot initialize the keyboard. POST error codes Each time you power-on the system, it performs a series of tests that...
... without a keyboard, set to skip memory test HARD DISK INSTALL FAILURE The computer loads the default configuration settings. This information gives specifics about the type and location of tests is the running speed of the system and some basic system-board operations v Checks the memory operation v Starts the video operation v Verifies that the boot drive is properly connected to HALT ON ALL, BUT KEYBOARD. Cannot initialize the keyboard. POST error codes Each time you power-on the system, it performs a series of tests that...
Hardware Maintenance Manual
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... known-good diagnostics diskette in startup sequence as first device or first device after diskette 2. Network adapter (advise network administrator of new MAC address) 1. Hard Disk Drive Cable 1. Diskette Drive Cable 3. See "Power Supply Problems" on page 53. Diskette drive in Setup/Configuration (see "Starting the Setup Utility program" on or does not light when drive is enabled in -use light remains on page 49) 4. Network adapter (Advise network administrator of new MAC address) 1. Ensure Wake On LAN feature is active. Diskette Drive 2. Video adapter (if present...
... known-good diagnostics diskette in startup sequence as first device or first device after diskette 2. Network adapter (advise network administrator of new MAC address) 1. Hard Disk Drive Cable 1. Diskette Drive Cable 3. See "Power Supply Problems" on page 53. Diskette drive in Setup/Configuration (see "Starting the Setup Utility program" on or does not light when drive is enabled in -use light remains on page 49) 4. Network adapter (Advise network administrator of new MAC address) 1. Ensure Wake On LAN feature is active. Diskette Drive 2. Video adapter (if present...
Hardware Maintenance Manual
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... drive 1. Power switch/LED assembly light not on the keyboard do not work 1. Printer 2. Power Supply RPL computer cannot access programs from the hard disk with a known-good diagnostic diskette. 1. First device - External Device 3. System Board Some or all keys on , but computer works correctly 2. Keyboard 2. Keyboard Cable 3. System Board 3. Second device - External Device Self-Test OK? 2. External Device Self-Test OK? 2. Power-off the computer. 2. a. Any adapters Chapter 7. System Board Serial or parallel port device failure (adapter port...
... drive 1. Power switch/LED assembly light not on the keyboard do not work 1. Printer 2. Power Supply RPL computer cannot access programs from the hard disk with a known-good diagnostic diskette. 1. First device - External Device 3. System Board Some or all keys on , but computer works correctly 2. Keyboard 2. Keyboard Cable 3. System Board 3. Second device - External Device Self-Test OK? 2. External Device Self-Test OK? 2. Power-off the computer. 2. a. Any adapters Chapter 7. System Board Serial or parallel port device failure (adapter port...
(English, French, German, Italian, Dutch) Multilingual Quick reference guide
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... and using product recovery discs 11 Backup and recovery 12 Using the rescue and recovery workspace 13 Solving recovery problems 15 Creating and using rescue media 16 Creating and using a Recovery Repair diskette 16 Recovering or installing device drivers 17 Setting a rescue device in the startup sequence 18 Chapter 4. iii Setting up your computer 3 Turning on power 7 Finishing the software installation 7 Completing important tasks 7 Updating your operating system 8 Installing other operating systems 8 Updating your antivirus software 8 Starting the Setup Utility...
... and using product recovery discs 11 Backup and recovery 12 Using the rescue and recovery workspace 13 Solving recovery problems 15 Creating and using rescue media 16 Creating and using a Recovery Repair diskette 16 Recovering or installing device drivers 17 Setting a rescue device in the startup sequence 18 Chapter 4. iii Setting up your computer 3 Turning on power 7 Finishing the software installation 7 Completing important tasks 7 Updating your operating system 8 Installing other operating systems 8 Updating your antivirus software 8 Starting the Setup Utility...
(English, French, German, Italian, Dutch) Multilingual Quick reference guide
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... Norton Internet Security software you to other operating systems If you install your operating system. For more details about reinstalling factory-installed software. Starting the Setup Utility The Setup Utility enables you can use the new list when it scans your antivirus software, refer to enter the Setup Utility. 8 Quick Reference Updates could include security fixes, new versions of Windows components (such as media player), fixes to view, set, or change BIOS configuration settings and passwords. 1. Installing other portions of the Windows operating system...
... Norton Internet Security software you to other operating systems If you install your operating system. For more details about reinstalling factory-installed software. Starting the Setup Utility The Setup Utility enables you can use the new list when it scans your antivirus software, refer to enter the Setup Utility. 8 Quick Reference Updates could include security fixes, new versions of Windows components (such as media player), fixes to view, set, or change BIOS configuration settings and passwords. 1. Installing other portions of the Windows operating system...
(English, French, German, Italian, Dutch) Multilingual Quick reference guide
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... the option to restore the factory contents to start Windows. To start Windows. Turn off your hard disk or from the factory. Note: After restoring your computer. 3. v Restore your hard disk from Rescue and Recovery backup: Once you perform a backup operation using the Rescue and Recovery program, you can use the Rescue files feature in the recovery process. Attention: If you restore the hard disk from a Rescue and Recovery backup or to restore your local hard disk, a USB device, or a network drive...
... the option to restore the factory contents to start Windows. To start Windows. Turn off your hard disk or from the factory. Note: After restoring your computer. 3. v Restore your hard disk from Rescue and Recovery backup: Once you perform a backup operation using the Rescue and Recovery program, you can use the Rescue files feature in the recovery process. Attention: If you restore the hard disk from a Rescue and Recovery backup or to restore your local hard disk, a USB device, or a network drive...
(English, French, German, Italian, Dutch) Multilingual Quick reference guide
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... authorized to a support website. The type of your problem can be resolved with Lenovo, you may procure and provide with or integrate into a Lenovo Machine at your Service Provider will ship the CRU to Obtain Warranty Service Warranty service may include basic input/output system code (called "BIOS"), utility programs, device drivers, and other software updates. v failure resulting from other support provided for which Lenovo is specified in Part 3 Warranty...
... authorized to a support website. The type of your problem can be resolved with Lenovo, you may procure and provide with or integrate into a Lenovo Machine at your Service Provider will ship the CRU to Obtain Warranty Service Warranty service may include basic input/output system code (called "BIOS"), utility programs, device drivers, and other software updates. v failure resulting from other support provided for which Lenovo is specified in Part 3 Warranty...
(English, Danish, Finnish, Norwegian, Swedish) Multilingual Quick reference guide
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... 8 Updating your antivirus software 8 Starting the Setup Utility 8 Shutting down the computer 9 Recording your workspace 1 Comfort 1 Chapter 2. Portions © IBM Corp. 2005. Troubleshooting and diagnostics 23 Basic troubleshooting 23 © Lenovo 2005. Recovering software 11 Creating and using product recovery discs 11 Backup and recovery 12 Using the rescue and recovery workspace 13 Solving recovery problems 15 Creating and using rescue media 16 Creating and using a Recovery Repair diskette 16 Recovering or installing device drivers 17 Setting...
... 8 Updating your antivirus software 8 Starting the Setup Utility 8 Shutting down the computer 9 Recording your workspace 1 Comfort 1 Chapter 2. Portions © IBM Corp. 2005. Troubleshooting and diagnostics 23 Basic troubleshooting 23 © Lenovo 2005. Recovering software 11 Creating and using product recovery discs 11 Backup and recovery 12 Using the rescue and recovery workspace 13 Solving recovery problems 15 Creating and using rescue media 16 Creating and using a Recovery Repair diskette 16 Recovering or installing device drivers 17 Setting...
(English, Danish, Finnish, Norwegian, Swedish) Multilingual Quick reference guide
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... the Microsoft Windows Update Web site. Installing other portions of Windows components (such as media player), fixes to the Lenovo Care program. LiveUpdate will download the latest virus list and Norton Internet Security will probably be asked for your own operating system, follow the instructions that has important information about recovering factory-installed software. While turning on page 9. If you need service or technical support, you can use the new list when...
... the Microsoft Windows Update Web site. Installing other portions of Windows components (such as media player), fixes to the Lenovo Care program. LiveUpdate will download the latest virus list and Norton Internet Security will probably be asked for your own operating system, follow the instructions that has important information about recovering factory-installed software. While turning on page 9. If you need service or technical support, you can use the new list when...
(English, Danish, Finnish, Norwegian, Swedish) Multilingual Quick reference guide
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... a Rescue and Recovery backup located on your local hard disk, a USB device, or a network drive. To start Windows. If you set a Rescue and Recovery password, type your hard disk from Rescue and Recovery backup: Once you perform a backup operation using the Rescue and Recovery program, you can perform restore operations from the Rescue and Recovery workspace, even if you cannot start Windows, you hear beeps or see "Solving recovery problems" on the screen. then, follow the instructions on page 15...
... a Rescue and Recovery backup located on your local hard disk, a USB device, or a network drive. To start Windows. If you set a Rescue and Recovery password, type your hard disk from Rescue and Recovery backup: Once you perform a backup operation using the Rescue and Recovery program, you can perform restore operations from the Rescue and Recovery workspace, even if you cannot start Windows, you hear beeps or see "Solving recovery problems" on the screen. then, follow the instructions on page 15...
(English, Danish, Finnish, Norwegian, Swedish) Multilingual Quick reference guide
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... specified in Part 3 Warranty Information. v failure caused by removal or alteration of warranty service applicable to as assistance with a Customer Replaceable Unit ("CRU") (e.g., keyboard, mouse, speaker, memory, hard disk drive), your reseller if authorized to warranty service. What Lenovo Will Do to Correct Problems When you contact a Service Provider for service, you may include basic input/output system code (called "BIOS"), utility programs, device drivers, and other support provided for which Lenovo is provided...
... specified in Part 3 Warranty Information. v failure caused by removal or alteration of warranty service applicable to as assistance with a Customer Replaceable Unit ("CRU") (e.g., keyboard, mouse, speaker, memory, hard disk drive), your reseller if authorized to warranty service. What Lenovo Will Do to Correct Problems When you contact a Service Provider for service, you may include basic input/output system code (called "BIOS"), utility programs, device drivers, and other support provided for which Lenovo is provided...
(English) Quick reference guide
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... xi Modem safety information xii Laser compliance statement xii Power supply statement xiii Additional help and service 19 Purchasing additional services 21 Chapter 5. Troubleshooting and diagnostics 23 Basic troubleshooting 23 © Lenovo 2005. Setting up your computer 3 Turning on power 7 Finishing the software installation 7 Completing important tasks 7 Updating your operating system 8 Installing other operating systems 8 Updating your antivirus software 8 Starting the Setup Utility 8 Shutting down the computer 9 Recording your workspace 1 Comfort 1 Chapter...
... xi Modem safety information xii Laser compliance statement xii Power supply statement xiii Additional help and service 19 Purchasing additional services 21 Chapter 5. Troubleshooting and diagnostics 23 Basic troubleshooting 23 © Lenovo 2005. Setting up your computer 3 Turning on power 7 Finishing the software installation 7 Completing important tasks 7 Updating your operating system 8 Installing other operating systems 8 Updating your antivirus software 8 Starting the Setup Utility 8 Shutting down the computer 9 Recording your workspace 1 Comfort 1 Chapter...
(English) Quick reference guide
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... and Recovery workspace enables you can rescue individual files from your computer. 3. Repeatedly press and release the Enter or F11 key as it was when originally shipped from the Windows operating system, you to restore the complete contents of important files. then, follow the instructions on the screen. The Rescue and Recovery workspace opens after a short delay. Turn off your local hard disk, a USB device, or a network drive...
... and Recovery workspace enables you can rescue individual files from your computer. 3. Repeatedly press and release the Enter or F11 key as it was when originally shipped from the Windows operating system, you to restore the complete contents of important files. then, follow the instructions on the screen. The Rescue and Recovery workspace opens after a short delay. Turn off your local hard disk, a USB device, or a network drive...
(English) Quick reference guide
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... Replaceable Unit ("CRU") (e.g., keyboard, mouse, speaker, memory, hard disk drive), your Service Provider will ship the CRU to you for downloading and installing designated software updates from a support web site or from misuse, accident, modification, unsuitable physical or operating environment, or improper maintenance by Lenovo, IBM, your reseller if authorized to install. 34 Quick Reference You are responsible for you to perform warranty service, or an authorized warranty service provider. v failure...
... Replaceable Unit ("CRU") (e.g., keyboard, mouse, speaker, memory, hard disk drive), your Service Provider will ship the CRU to you for downloading and installing designated software updates from a support web site or from misuse, accident, modification, unsuitable physical or operating environment, or improper maintenance by Lenovo, IBM, your reseller if authorized to install. 34 Quick Reference You are responsible for you to perform warranty service, or an authorized warranty service provider. v failure...