Safety and General Information Guide - Notebook
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... 1394 cables while the computer power is shut down to insert it into a non-grounded outlet. There are using is a safety feature. otherwise, you suspect a problem with a three-pronged plug. Be sure that the power outlet provides the correct voltage and current for the product you are no serviceable parts inside...
... 1394 cables while the computer power is shut down to insert it into a non-grounded outlet. There are using is a safety feature. otherwise, you suspect a problem with a three-pronged plug. Be sure that the power outlet provides the correct voltage and current for the product you are no serviceable parts inside...
Safety and General Information Guide - Notebook
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... and CD-RW/DVD drives are easily installed. • Use or schedule System Restore to have the error screen on other non-Lenovo hardware. Note: Always take a system snapshot before installing new drivers, updating software, or installing new software. • Update device drivers...number available and the computer is helpful to take a system snapshot periodically. With proper care, you can avoid common problems. The following Web address: http://support.lenovo.com. Chapter 2. When calling the customer support center, please make sure you have experienced and how you resolved them...
... and CD-RW/DVD drives are easily installed. • Use or schedule System Restore to have the error screen on other non-Lenovo hardware. Note: Always take a system snapshot before installing new drivers, updating software, or installing new software. • Update device drivers...number available and the computer is helpful to take a system snapshot periodically. With proper care, you can avoid common problems. The following Web address: http://support.lenovo.com. Chapter 2. When calling the customer support center, please make sure you have experienced and how you resolved them...
Safety and General Information Guide - Notebook
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... section contains information about where to go to call for additional information about Lenovo computers, you . For more information about Lenovo computers, what to do if you experience a problem with installation of a Web download (connection charges may apply) or from Lenovo to , Service Packs for Windows product updates. Microsoft Service Packs are available by...
... section contains information about where to go to call for additional information about Lenovo computers, you . For more information about Lenovo computers, what to do if you experience a problem with installation of a Web download (connection charges may apply) or from Lenovo to , Service Packs for Windows product updates. Microsoft Service Packs are available by...
Safety and General Information Guide - Notebook
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...items are required after a product has been sold. Lenovo or your Lenovo hardware product is determined to assist you have tried to correct the problem yourself and still need help, during the warranty period: • Problem determination - The following services are available to be ... level of parts not manufactured for your Lenovo computer at http://support.lenovo.com Research this Web site to learn how to solve problems, find support information for or by Lenovo or non warranted parts • Identification of software problem sources • Changes, modifications, or...
...items are required after a product has been sold. Lenovo or your Lenovo hardware product is determined to assist you have tried to correct the problem yourself and still need help, during the warranty period: • Problem determination - The following services are available to be ... level of parts not manufactured for your Lenovo computer at http://support.lenovo.com Research this Web site to learn how to solve problems, find support information for or by Lenovo or non warranted parts • Identification of software problem sources • Changes, modifications, or...
Safety and General Information Guide - Notebook
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... please have downloaded the most current drivers and system updates, and recorded information before you resolve a computer problem. Chapter 3. Getting help and service Refer to your Lenovo hardware warranty for your country or region is not listed, contact your call in case the technical assistance ...8226; Machine Type and Model • Serial number of your computer and your proof of purchase • Description of the problem • Hardware and software configuration information for your proof of operation, go to obtain warranty service. If the number for a full ...
... please have downloaded the most current drivers and system updates, and recorded information before you resolve a computer problem. Chapter 3. Getting help and service Refer to your Lenovo hardware warranty for your country or region is not listed, contact your call in case the technical assistance ...8226; Machine Type and Model • Serial number of your computer and your proof of purchase • Description of the problem • Hardware and software configuration information for your proof of operation, go to obtain warranty service. If the number for a full ...
Hardware Maintenance Manual - Notebook
Page 4
Important: This manual is divided into the following Lenovo product: G400s/G405s/G400s Touch/G500s/G505s/G500s Touch Use this manual to troubleshoot problems effectively. Use this manual to troubleshoot problems. The manual is intended only for servicing computers. • The product-specific ... The common sections provide general information, guidelines, and safety information required for trained servicers who are familiar with Lenovo products. Before servicing a Lenovo product, make sure to read all the information under "Safety information" on page 1 and "Important service information"...
Important: This manual is divided into the following Lenovo product: G400s/G405s/G400s Touch/G500s/G505s/G500s Touch Use this manual to troubleshoot problems effectively. Use this manual to troubleshoot problems. The manual is intended only for servicing computers. • The product-specific ... The common sections provide general information, guidelines, and safety information required for trained servicers who are familiar with Lenovo products. Before servicing a Lenovo product, make sure to read all the information under "Safety information" on page 1 and "Important service information"...
Hardware Maintenance Manual - Notebook
Page 9
... safety hazards they present: • Electrical hazards, especially primary power (primary voltage on the frame can continue without first correcting the problem. This guide addresses only those items. You should be the type specified in good condition. Disconnect the power cord. 3. Safety information... use good judgment to identify potential safety hazards due to attachment of non-Lenovo features or options not covered by this inspection guide is to the safety of any obvious non-Lenovo alterations. If any unsafe conditions are any obvious unsafe conditions, such as ...
... safety hazards they present: • Electrical hazards, especially primary power (primary voltage on the frame can continue without first correcting the problem. This guide addresses only those items. You should be the type specified in good condition. Disconnect the power cord. 3. Safety information... use good judgment to identify potential safety hazards due to attachment of non-Lenovo features or options not covered by this inspection guide is to the safety of any obvious non-Lenovo alterations. If any unsafe conditions are any obvious unsafe conditions, such as ...
Hardware Maintenance Manual - Notebook
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... expense for replacing and servicing FRUs: • If you are instructed to replace either of them, and replacing one of them does not solve the problem, reinstall that board, and then replace the other one. • If an adapter or a device consists of more than one to be lost. If you... in the computer you select an incorrect drive, data or programs can cause damage to replace an FRU, but the replacement does not solve the problem, reinstall the original FRU before you are very sensitive. Before replacing the adapter or device, remove the FRUs one by one FRU, any kind. •...
... expense for replacing and servicing FRUs: • If you are instructed to replace either of them, and replacing one of them does not solve the problem, reinstall that board, and then replace the other one. • If an adapter or a device consists of more than one to be lost. If you... in the computer you select an incorrect drive, data or programs can cause damage to replace an FRU, but the replacement does not solve the problem, reinstall the original FRU before you are very sensitive. Before replacing the adapter or device, remove the FRUs one by one FRU, any kind. •...
Hardware Maintenance Manual - Notebook
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... nylon-coated screws. • Be extremely careful during such write operations as cosmic radiation, electrostatic discharge, or software errors. Consider replacing an FRU only when a problem recurs. General checkout General checkout This chapter presents the following important notes: Important notes: • Only certified trained personnel can occur for a variety of a single...
... nylon-coated screws. • Be extremely careful during such write operations as cosmic radiation, electrostatic discharge, or software errors. Consider replacing an FRU only when a problem recurs. General checkout General checkout This chapter presents the following important notes: Important notes: • Only certified trained personnel can occur for a variety of a single...
Hardware Maintenance Manual - Notebook
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...drive damage caused by nonwarranted activities: • Missing parts might indicate that the system was subjected to stress beyond normal use. Before checking problems with the computer, determine whether the damage is a list of an incorrect AC adapter on which the failing FRU was detected 6. The ...drive cover, foreign material in which the machine failed 4. Name and phone number of a hard disk drive becomes noisy, it : 1. Lenovo G400s/G405s/G400s Touch/G500s/G505s/G500s Touch Hardware Maintenance Manual What to do first When you do return an FRU, you must include the following...
...drive damage caused by nonwarranted activities: • Missing parts might indicate that the system was subjected to stress beyond normal use. Before checking problems with the computer, determine whether the damage is a list of an incorrect AC adapter on which the failing FRU was detected 6. The ...drive cover, foreign material in which the machine failed 4. Name and phone number of a hard disk drive becomes noisy, it : 1. Lenovo G400s/G405s/G400s Touch/G500s/G505s/G500s Touch Hardware Maintenance Manual What to do first When you do return an FRU, you must include the following...
Hardware Maintenance Manual - Notebook
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... off the computer. 6. General checkout Power system checkout To verify a symptom, follow the steps below : 1. If you suspect a power problem, see the appropriate one you are here because the computer fails only when the AC adapter is supplied when you turn on, check the power...sure that has less than 50% of the AC adapter cable. See the following : • Replace the system board. • If the problem persists, go to "Lenovo G400s/G405s/G400s Touch/G500s/ G505s/G500s Touch" on the computer. If the voltage is acceptable, do the following figure: Pin Voltage (V DC) 1...
... off the computer. 6. General checkout Power system checkout To verify a symptom, follow the steps below : 1. If you suspect a power problem, see the appropriate one you are here because the computer fails only when the AC adapter is supplied when you turn on, check the power...sure that has less than 50% of the AC adapter cable. See the following : • Replace the system board. • If the problem persists, go to "Lenovo G400s/G405s/G400s Touch/G500s/ G505s/G500s Touch" on the computer. If the voltage is acceptable, do the following figure: Pin Voltage (V DC) 1...
Hardware Maintenance Manual - Notebook
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... will continue until the battery is being charged. The battery has more than 20% charge. The battery has between 20% and 80% charge and is a problem with the battery or the battery connection. There is still charging. The battery has between 5% and 20% charge. The computer is in sleep mode. The... On (solid white) Blinking Off On (solid white) Solid amber Fast blinking amber Slow blinking amber Slow blinking white Meaning The computer is powered on. Lenovo G400s/G405s/G400s Touch/G500s/G505s/G500s Touch Table 2.
... will continue until the battery is being charged. The battery has more than 20% charge. The battery has between 20% and 80% charge and is a problem with the battery or the battery connection. There is still charging. The battery has between 5% and 20% charge. The computer is in sleep mode. The... On (solid white) Blinking Off On (solid white) Solid amber Fast blinking amber Slow blinking amber Slow blinking white Meaning The computer is powered on. Lenovo G400s/G405s/G400s Touch/G500s/G505s/G500s Touch Table 2.
Hardware Maintenance Manual - Notebook
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Lenovo G400s/G405s/G400s Touch/G500s/G505s/G500s Touch FRU replacement notices This section presents notices ... refer to tighten. • Each one . Do the following country specifications. 33 Never use the correct screws. Read this problem is addressed with shock or vibration. • They are calibrated correctly following when you service this machine: • Keep the ...and replacing parts. Use a new one should be used only once. In the Lenovo computer, this section carefully before replacing any FRU. If you have one. Screw notices Loose screws can cause a ...
Lenovo G400s/G405s/G400s Touch/G500s/G505s/G500s Touch FRU replacement notices This section presents notices ... refer to tighten. • Each one . Do the following country specifications. 33 Never use the correct screws. Read this problem is addressed with shock or vibration. • They are calibrated correctly following when you service this machine: • Keep the ...and replacing parts. Use a new one should be used only once. In the Lenovo computer, this section carefully before replacing any FRU. If you have one. Screw notices Loose screws can cause a ...
Lenovo Limited Warranty & Product specific Notices - Lenovo G400s, G400sTouch, G500s, G500s Touch, G405s, G505s (Windows 8.1
Page 3
...original product or part. The replacement product or part provided by telephone, e-mail or remote assistance. Some problems may direct you to Lenovo for replacement. If your problem cannot be resolved with one that it is unable to download and install designated software updates. Only unaltered... of software updates or the installation of a product or part, the replaced product or part becomes Lenovo's property and the replacement product or part becomes your problem by Lenovo may not be warranted for the product under the type of warranty service designated for the balance of...
...original product or part. The replacement product or part provided by telephone, e-mail or remote assistance. Some problems may direct you to Lenovo for replacement. If your problem cannot be resolved with one that it is unable to download and install designated software updates. Only unaltered... of software updates or the installation of a product or part, the replaced product or part becomes Lenovo's property and the replacement product or part becomes your problem by Lenovo may not be warranted for the product under the type of warranty service designated for the balance of...
Lenovo Limited Warranty & Product Specific Notices - Notebooks
Page 3
...If the Service Provider determines that it is at least functionally equivalent to Correct Problems When you contact a Service Provider, you install yourself called a "Customer Replaceable Unit" or "CRU". Only unaltered Lenovo products and parts are eligible for the product under "Part 3 - The Service... one that you must follow the specified problem determination and resolution procedures. Some problems may not be new, but it with a replacement part that is unable to download and install designated software updates. If your problem by Lenovo may be in good working order and ...
...If the Service Provider determines that it is at least functionally equivalent to Correct Problems When you contact a Service Provider, you install yourself called a "Customer Replaceable Unit" or "CRU". Only unaltered Lenovo products and parts are eligible for the product under "Part 3 - The Service... one that you must follow the specified problem determination and resolution procedures. Some problems may not be new, but it with a replacement part that is unable to download and install designated software updates. If your problem by Lenovo may be in good working order and ...
User Guide - Lenovo G400s, G400s Touch, G500s, G500s Touch, G405s, G505s (Windows 8.1 Preloaded)
Page 17
... status indicators Symbol a Power indicator Battery status indicator Indicator status Meaning On (solid white) The computer is in sleep mode. Chapter 1. Off The computer is a problem with the battery or the battery connection. Fast blinking amber There is powered off.
... status indicators Symbol a Power indicator Battery status indicator Indicator status Meaning On (solid white) The computer is in sleep mode. Chapter 1. Off The computer is a problem with the battery or the battery connection. Fast blinking amber There is powered off.
User Guide - Lenovo G400s, G400s Touch, G500s, G500s Touch, G405s, G505s (Windows 8.1 Preloaded)
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... the Start screen, to learn more information on one of the two links listed under More to use Windows 8.1 Help and support If you have a problem with the operating system, see the Windows Help and Support file. You can also get online help and support by clicking on new features of...
... the Start screen, to learn more information on one of the two links listed under More to use Windows 8.1 Help and support If you have a problem with the operating system, see the Windows Help and Support file. You can also get online help and support by clicking on new features of...
User Guide - Lenovo G400s, G400s Touch, G500s, G500s Touch, G405s, G505s (Windows 8.1 Preloaded)
Page 36
... . • Your screen saver or power management may be enabled. The AC power adapter is connected to its original factory contents using the Lenovo OneKey Recovery system. If you still see only the cursor on a blank screen. • Restore backed-up files to your Windows environment or... Do one of your hard disk to the computer, and the power cord is installed correctly. - Press the power button. - Troubleshooting Troubleshooting Display problems When I turn on the computer, nothing appears on . (Press the power button again for the LCD screen has been turned off. 32
... . • Your screen saver or power management may be enabled. The AC power adapter is connected to its original factory contents using the Lenovo OneKey Recovery system. If you still see only the cursor on a blank screen. • Restore backed-up files to your Windows environment or... Do one of your hard disk to the computer, and the power cord is installed correctly. - Press the power button. - Troubleshooting Troubleshooting Display problems When I turn on the computer, nothing appears on . (Press the power button again for the LCD screen has been turned off. 32
User Guide - Lenovo G400s, G400s Touch, G500s, G500s Touch, G405s, G505s (Windows 8.1 Preloaded)
Page 37
...battery is getting low. Use and care Information" of purchase is required, and a fee will be charged for parts and service. Sleep problems The critical low-battery error message appears, and the computer immediately turns off. • The battery power is charged. - The operating ... range. You must take your password or recover data from the hard disk. Troubleshooting BIOS password problems I forgot my password. • If you forget your computer to a Lenovo authorized servicer or a marketing representative to have the computer serviced. 33 Note: If the battery...
...battery is getting low. Use and care Information" of purchase is required, and a fee will be charged for parts and service. Sleep problems The critical low-battery error message appears, and the computer immediately turns off. • The battery power is charged. - The operating ... range. You must take your password or recover data from the hard disk. Troubleshooting BIOS password problems I forgot my password. • If you forget your computer to a Lenovo authorized servicer or a marketing representative to have the computer serviced. 33 Note: If the battery...
User Guide - Lenovo G400s, G400s Touch, G500s, G500s Touch, G405s, G505s (Windows 8.1 Preloaded)
Page 38
...driver is still not reset, remove the AC power adapter and the battery. correctly? Chapter 4. If the computer is installed correctly. - If the problem persists, follow the solution in sleep mode, connect the AC power adapter to the computer and then press any key or the power button. •... is unreadable or distorted." - The monitor type is blank. • Do the following: - Press F9 ( ) to make the screen brighter. - Display panel problems The screen is correct. If you are using the AC power adapter or the battery and the battery status indicator is in the next...
...driver is still not reset, remove the AC power adapter and the battery. correctly? Chapter 4. If the computer is installed correctly. - If the problem persists, follow the solution in sleep mode, connect the AC power adapter to the computer and then press any key or the power button. •... is unreadable or distorted." - The monitor type is blank. • Do the following: - Press F9 ( ) to make the screen brighter. - Display panel problems The screen is correct. If you are using the AC power adapter or the battery and the battery status indicator is in the next...