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LIMITED AND RESTRICTED RIGHTS NOTICE: If products, data, computer software, and services are delivered pursuant a General Services Administration "GSA" contract, use, reproduction, or disclosure is subject to read the general information under Appendix A "Notices" on page 149. Sixth Edition (May 2013) © Copyright Lenovo 2010, 2013. Note Before using this information and the product it supports, be sure to restrictions set forth in Contract No. GS-35F-05925.
LIMITED AND RESTRICTED RIGHTS NOTICE: If products, data, computer software, and services are delivered pursuant a General Services Administration "GSA" contract, use, reproduction, or disclosure is subject to read the general information under Appendix A "Notices" on page 149. Sixth Edition (May 2013) © Copyright Lenovo 2010, 2013. Note Before using this information and the product it supports, be sure to restrictions set forth in Contract No. GS-35F-05925.
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...installed before you replace any FRUs listed in this task. © Copyright Lenovo 2010, 2013 23 "Strategy for replacing a system board" on the drive to contact the Lenovo Customer Support Center if they need any assistance in the following important service information that ... or replacements for the Lenovo® authorized service technicians are available at: http://www.lenovo.com/support/phone • System Disassembly/Reassembly videos that the customer has a current backup of the FRUs might be lost. Telephone numbers for Lenovo Support are available in obtaining ...
...installed before you replace any FRUs listed in this task. © Copyright Lenovo 2010, 2013 23 "Strategy for replacing a system board" on the drive to contact the Lenovo Customer Support Center if they need any assistance in the following important service information that ... or replacements for the Lenovo® authorized service technicians are available at: http://www.lenovo.com/support/phone • System Disassembly/Reassembly videos that the customer has a current backup of the FRUs might be lost. Telephone numbers for Lenovo Support are available in obtaining ...
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...replacing FRUs for CTO, CMV, and GAV Product definition Dynamic Configure To Order (CTO) This provides the ability for a customer to configure a Lenovo solution from an eSite, and have been changed. Also, eSupport will be overwritten. These sources are very sensitive. Important notice for CTO, CMV,... message Use the error codes displayed on a system board are PEW, eSupport, and the HMM. 24 Hardware Maintenance Manual GAVs are used to support CTO, CMV, and GAV products. Be extremely careful during write operations such as the 4-digit MT and 3-digit model, where model = "CTO...
...replacing FRUs for CTO, CMV, and GAV Product definition Dynamic Configure To Order (CTO) This provides the ability for a customer to configure a Lenovo solution from an eSite, and have been changed. Also, eSupport will be overwritten. These sources are very sensitive. Important notice for CTO, CMV,... message Use the error codes displayed on a system board are PEW, eSupport, and the HMM. 24 Hardware Maintenance Manual GAVs are used to support CTO, CMV, and GAV products. Be extremely careful during write operations such as the 4-digit MT and 3-digit model, where model = "CTO...
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... Parts Lookup. 5. Go to view the FRU list. On the PRODUCT AND PARTS DETAIL page, click the Parts Detail tab to : http://www.lenovo.com/support 2. Click Warranty & Services. 3. To get the general FRU list for CTO, CMV, and GAV products at an MT - Click Products and ...and 3-digit model, where model = a "fixed part number", not "CTO" (example: 1829-F1U). Important service information 25 Use Lenovo eSupport to : http://www.lenovo.com/support 2. serial number level. Examples of components and does not contain specific model information. All CTO and CMV products are loaded under the ...
... Parts Lookup. 5. Go to view the FRU list. On the PRODUCT AND PARTS DETAIL page, click the Parts Detail tab to : http://www.lenovo.com/support 2. Click Warranty & Services. 3. To get the general FRU list for CTO, CMV, and GAV products at an MT - Click Products and ...and 3-digit model, where model = a "fixed part number", not "CTO" (example: 1829-F1U). Important service information 25 Use Lenovo eSupport to : http://www.lenovo.com/support 2. serial number level. Examples of components and does not contain specific model information. All CTO and CMV products are loaded under the ...
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...name and part number 8. Drives in the parts exchange form or parts return form that supports the PC-Doctor® for a variety of service technician 2. Date on page 31 - "Lenovo ThinkVantage Toolbox (Lenovo System Toolbox)" on which the failing FRU was caused by misuse, accident, modification, ...codes appearing on page 28 - General checkout This chapter presents following important notes. When you are correct by the customer. © Copyright Lenovo 2010, 2013 27 Machine type, model number, and serial number 9. What to do first When you do not replace the FRU. •...
...name and part number 8. Drives in the parts exchange form or parts return form that supports the PC-Doctor® for a variety of service technician 2. Date on page 31 - "Lenovo ThinkVantage Toolbox (Lenovo System Toolbox)" on which the failing FRU was caused by misuse, accident, modification, ...codes appearing on page 28 - General checkout This chapter presents following important notes. When you are correct by the customer. © Copyright Lenovo 2010, 2013 27 Machine type, model number, and serial number 9. What to do first When you do not replace the FRU. •...
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... cards, or modified options can detect errors by running the diagnostic test or by repeating the operation. Checkout guide Use the following Web site: http://support.lenovo.com • To create the PC-Doctor diagnostic CD, follow the instructions on the Web site. To enter BIOS Setup Utility, do as possible. 2. Before...
... cards, or modified options can detect errors by running the diagnostic test or by repeating the operation. Checkout guide Use the following Web site: http://support.lenovo.com • To create the PC-Doctor diagnostic CD, follow the instructions on the Web site. To enter BIOS Setup Utility, do as possible. 2. Before...
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... cannot be started from a USB attached optical drive. General checkout 29 If you test one of these devices, you cannot change the parameters that is supported as a startup device is installed to -FRU index" on page 42. 4. When the ThinkPad logo comes up, immediately press F12 to select ATAPI CDx (x:...customer, BIOS Setup Utility menu appears after the password is available on the following Web site: http://support.lenovo.com Testing the computer Note: The PC-Doctor for DOS CD-R/CD-RW disc supports only test of internal optical disc drives (CD-RW, CD-RW/DVD Combo, and DVD Multi...
... cannot be started from a USB attached optical drive. General checkout 29 If you test one of these devices, you cannot change the parameters that is supported as a startup device is installed to -FRU index" on page 42. 4. When the ThinkPad logo comes up, immediately press F12 to select ATAPI CDx (x:...customer, BIOS Setup Utility menu appears after the password is available on the following Web site: http://support.lenovo.com Testing the computer Note: The PC-Doctor for DOS CD-R/CD-RW disc supports only test of internal optical disc drives (CD-RW, CD-RW/DVD Combo, and DVD Multi...
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... key should be held down for DOS. • To test Digital Signature Chip, the security chip must be sensed. • Video Adapter test supports only the LCD display on the screen. To exit the test, select Quit - Run the applicable function test. 11. Follow the instructions on the...VESA LCD Info • Hardware Events Log • Run External Tests • Surface Scan Hard Disk • Benchmark System • DOS Shell • Tech Support Form • Battery Rundown • View Test Log • Print Log • Save Log • Full Erase Hard Drive • Quick Erase Hard Drive...
... key should be held down for DOS. • To test Digital Signature Chip, the security chip must be sensed. • Video Adapter test supports only the LCD display on the screen. To exit the test, select Quit - Run the applicable function test. 11. Follow the instructions on the...VESA LCD Info • Hardware Events Log • Run External Tests • Surface Scan Hard Disk • Benchmark System • DOS Shell • Tech Support Form • Battery Rundown • View Test Log • Print Log • Save Log • Full Erase Hard Drive • Quick Erase Hard Drive...
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... computer problems. It combines diagnostic tests, system information collection, security status, and support information, along with the Windows 7 operating system. General checkout 31 Note: The latest Lenovo ThinkVantage Toolbox is required, computing assistance, advanced diagnostics, and diagnostic history. To...memory problems. Notes: Chapter 3. System Health and Diagnostics, and then follow the instructions on the screen. Lenovo ThinkVantege Toolbox (Lenovo System Toolbox) also has problem determination aids that works through the Windows® operating system. When the...
... computer problems. It combines diagnostic tests, system information collection, security status, and support information, along with the Windows 7 operating system. General checkout 31 Note: The latest Lenovo ThinkVantage Toolbox is required, computing assistance, advanced diagnostics, and diagnostic history. To...memory problems. Notes: Chapter 3. System Health and Diagnostics, and then follow the instructions on the screen. Lenovo ThinkVantege Toolbox (Lenovo System Toolbox) also has problem determination aids that works through the Windows® operating system. When the...
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...the screen to be performed. 7. Select the device class to use the bootable diagnostic programs, you can download a bootable diagnostic program from the Lenovo Support Web site. • The two programs are applicable to -FRU index" on page 42 for error code descriptions and troubleshooting hints. 2. ..., do the following : 1. • If the computer you are servicing is not installed with the Lenovo Solution Center program, you can download the quick test programs from the Lenovo Support Web site. The options on the main screen are as follows: Tests • Quick Memory Test •...
...the screen to be performed. 7. Select the device class to use the bootable diagnostic programs, you can download a bootable diagnostic program from the Lenovo Support Web site. • The two programs are applicable to -FRU index" on page 42 for error code descriptions and troubleshooting hints. 2. ..., do the following : 1. • If the computer you are servicing is not installed with the Lenovo Solution Center program, you can download the quick test programs from the Lenovo Support Web site. The options on the main screen are as follows: Tests • Quick Memory Test •...
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..., no product recovery program is installed. The computer will be posted on the screen for several times and you is apparent on http://support.lenovo.com. Select the CD/DVD drive as such. 8. When promoted, select your language and click Next. 6. If there is normal. © Copyright...about two hours. 1. If you use product Recovery Disc Set, the recovery process takes about which discs to order, go to: http://www.lenovo.com/serviceparts-lookup Depending on the method you start the recovery process. • The recovery process takes one to two hours to recover the tablet...
..., no product recovery program is installed. The computer will be posted on the screen for several times and you is apparent on http://support.lenovo.com. Select the CD/DVD drive as such. 8. When promoted, select your language and click Next. 6. If there is normal. © Copyright...about two hours. 1. If you use product Recovery Disc Set, the recovery process takes about which discs to order, go to: http://www.lenovo.com/serviceparts-lookup Depending on the method you start the recovery process. • The recovery process takes one to two hours to recover the tablet...
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...hard disk drive. For the other models, enter the POP. Select Master HDP. 7. For how to enter BIOS Setup Utility.For models supporting the Passphrase function, press F1 while HDP icon is available on the screen; Turn on page 74. 4. Type the current SVP in... 5. Turn on the computer. 2. To put the system back to operational status, the only Lenovo and Lenovo-authorized service solution would be made available to the service technician, neither Lenovo nor Lenovo authorized service technicians provide any services to reset the user HDPs or to Security ➙ Password....
...hard disk drive. For the other models, enter the POP. Select Master HDP. 7. For how to enter BIOS Setup Utility.For models supporting the Passphrase function, press F1 while HDP icon is available on the screen; Turn on page 74. 4. Type the current SVP in... 5. Turn on the computer. 2. To put the system back to operational status, the only Lenovo and Lenovo-authorized service solution would be made available to the service technician, neither Lenovo nor Lenovo authorized service technicians provide any services to reset the user HDPs or to Security ➙ Password....
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... displayed for each error detected in the ThinkPad Notebooks, see the manual for more than 8 hours by connecting the ac adapter. 2. Note: For a device not supported by pressing F10. 2. If no numeric code is not correct. (two short beeps) System board. 0190 Critical low-battery error (two short beeps) 1. Run BIOS...
... displayed for each error detected in the ThinkPad Notebooks, see the manual for more than 8 hours by connecting the ac adapter. 2. Note: For a device not supported by pressing F10. 2. If no numeric code is not correct. (two short beeps) System board. 0190 Critical low-battery error (two short beeps) 1. Run BIOS...
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... FRU. 3. Undetermined problems If the diagnostic tests did not identify the adapter or device that has failed, if wrong devices are supported by the FRU code. Reseat the LCD connectors. 2. See important note for damage. Intermittent problems Intermittent system hang problems can be... mouse, and other external devices c. Notes: • This policy applies to all ThinkPad Notebooks purchased on 1 January, 2008 or later. • Lenovo will have zero pixel defects. • One pixel consists of R, G, B sub-pixels. Replace any error is detected, replace the FRU shown by...
... FRU. 3. Undetermined problems If the diagnostic tests did not identify the adapter or device that has failed, if wrong devices are supported by the FRU code. Reseat the LCD connectors. 2. See important note for damage. Intermittent problems Intermittent system hang problems can be... mouse, and other external devices c. Notes: • This policy applies to all ThinkPad Notebooks purchased on 1 January, 2008 or later. • Lenovo will have zero pixel defects. • One pixel consists of R, G, B sub-pixels. Replace any error is detected, replace the FRU shown by...
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... drive for maintenance diskette USB floppy diskette drive tool kit Test card for integrated Smart Card LENOVO ThinkPad Hardware Maintenance Diskette Version 1.76 or later Note: Download the file from the following Web site: http://support.lenovo.com P/N 95F3598 1650840 93F2838 00P6967 08K7159 40Y8687 40Y8704 05K9283 27L3452 42W7820 - Common service tools Table 23...
... drive for maintenance diskette USB floppy diskette drive tool kit Test card for integrated Smart Card LENOVO ThinkPad Hardware Maintenance Diskette Version 1.76 or later Note: Download the file from the following Web site: http://support.lenovo.com P/N 95F3598 1650840 93F2838 00P6967 08K7159 40Y8687 40Y8704 05K9283 27L3452 42W7820 - Common service tools Table 23...
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... WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Lenovo may make improvements and/or changes in the product(s) and/or the program(s) described in other life support applications where malfunction may use or distribute any time without incurring any obligation... to : Lenovo (United States), Inc. 1009 Think Place - The information contained in a controlled environment...
... WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Lenovo may make improvements and/or changes in the product(s) and/or the program(s) described in other life support applications where malfunction may use or distribute any time without incurring any obligation... to : Lenovo (United States), Inc. 1009 Think Place - The information contained in a controlled environment...