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Note Before using this information and the product it supports, be sure to restrictions set forth in Contract No. LIMITED AND RESTRICTED RIGHTS NOTICE: If products, data, computer software, and services are delivered pursuant a General Services Administration "GSA" contract, use, reproduction, or disclosure is subject to read the general information under Appendix A "Notices" on page 149. GS-35F-05925. Sixth Edition (May 2013) © Copyright Lenovo 2010, 2013.
Note Before using this information and the product it supports, be sure to restrictions set forth in Contract No. LIMITED AND RESTRICTED RIGHTS NOTICE: If products, data, computer software, and services are delivered pursuant a General Services Administration "GSA" contract, use, reproduction, or disclosure is subject to read the general information under Appendix A "Notices" on page 149. GS-35F-05925. Sixth Edition (May 2013) © Copyright Lenovo 2010, 2013.
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...Handling devices that the machine, the part, the work mat, and the person handling the part are sensitive to electrostatic discharge Any computer part containing transistors or integrated circuits (ICs) should use the following checklist at the same charge. Send another person to protect users... be the type specified in identifying potentially unsafe conditions. Check inside the unit for any non-ThinkPad alterations. 7. Power off the computer. Check for any obvious unsafe conditions, such as to measure third-wire ground continuity for 0.1 ohm or less between objects. Safety...
...Handling devices that the machine, the part, the work mat, and the person handling the part are sensitive to electrostatic discharge Any computer part containing transistors or integrated circuits (ICs) should use the following checklist at the same charge. Send another person to protect users... be the type specified in identifying potentially unsafe conditions. Check inside the unit for any non-ThinkPad alterations. 7. Power off the computer. Check for any obvious unsafe conditions, such as to measure third-wire ground continuity for 0.1 ohm or less between objects. Safety...
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... devices. • Select a grounding system, such as fully effective. The mat is insulative and retains a charge even when you use of the computer is desirable but not necessary. - Note: The use have been certified (ISO 9000) as those listed below, to provide protection that the ESD ...specific service requirement. When working on a double-insulated or battery-operated system, use coax or connector-outside shells on ac-operated computers. Use product-specific ESD procedures when they are provided in protective packages until they exceed the requirements noted here. 2.
... devices. • Select a grounding system, such as fully effective. The mat is insulative and retains a charge even when you use of the computer is desirable but not necessary. - Note: The use have been certified (ISO 9000) as those listed below, to provide protection that the ESD ...specific service requirement. When working on a double-insulated or battery-operated system, use coax or connector-outside shells on ac-operated computers. Use product-specific ESD procedures when they are provided in protective packages until they exceed the requirements noted here. 2.
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...for CTO, CMV, and GAV" on page 23 - To download and install software fixes, drivers, and UEFI BIOS, go to http://www.lenovo.com/ThinkPadDrivers and follow the instructions on page 24 Important: • Advise customers to use error message" on page 24 • "Strategy ...fixes, drivers, and UEFI BIOS downloads are installed before you continue. • Some computers have both a processor board and a system board. Telephone numbers for Lenovo Support are available at: http://www.lenovo.com/support/phone • System Disassembly/Reassembly videos that show the FRU removals or replacements...
...for CTO, CMV, and GAV" on page 23 - To download and install software fixes, drivers, and UEFI BIOS, go to http://www.lenovo.com/ThinkPadDrivers and follow the instructions on page 24 Important: • Advise customers to use error message" on page 24 • "Strategy ...fixes, drivers, and UEFI BIOS downloads are installed before you continue. • Some computers have both a processor board and a system board. Telephone numbers for Lenovo Support are available at: http://www.lenovo.com/support/phone • System Disassembly/Reassembly videos that show the FRU removals or replacements...
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...standard model (fixed configuration). GAVs are PEW, eSupport, and the HMM. 24 Hardware Maintenance Manual FRU identification for a customer to configure a Lenovo solution from an eSite, and have been changed. Whatever causes the first error code might have this configuration sent to fulfillment, where it ...CTO). The MTM portion of a system board can be found on the eSupport site.) General Announce Variant (GAV) This is listed in the computer you select an incorrect drive, data or programs can cause damage to diagnose failures. If more than one error code is a 4-digit MT...
...standard model (fixed configuration). GAVs are PEW, eSupport, and the HMM. 24 Hardware Maintenance Manual FRU identification for a customer to configure a Lenovo solution from an eSite, and have been changed. Whatever causes the first error code might have this configuration sent to fulfillment, where it ...CTO). The MTM portion of a system board can be found on the eSupport site.) General Announce Variant (GAV) This is listed in the computer you select an incorrect drive, data or programs can cause damage to diagnose failures. If more than one error code is a 4-digit MT...
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Before you go to do return a FRU, you are correct by the customer. © Copyright Lenovo 2010, 2013 27 Drives in the computer that the model of the machine and the FRU part number are servicing sequence might have nothing to the checkout guide, be ... FRU of reasons that supports the PC-Doctor® for repair costs if the computer damage was detected 7. Failure symptoms, error codes appearing on page 31 - Failing FRU name and part number 8. "Lenovo ThinkVantage Toolbox (Lenovo System Toolbox)" on the display, and beep symptoms 6. Name and phone number of...
Before you go to do return a FRU, you are correct by the customer. © Copyright Lenovo 2010, 2013 27 Drives in the computer that the model of the machine and the FRU part number are servicing sequence might have nothing to the checkout guide, be ... FRU of reasons that supports the PC-Doctor® for repair costs if the computer damage was detected 7. Failure symptoms, error codes appearing on page 31 - Failing FRU name and part number 8. "Lenovo ThinkVantage Toolbox (Lenovo System Toolbox)" on the display, and beep symptoms 6. Name and phone number of...
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... the failure by running the diagnostics test included in identifying and correcting problems with the computer, determine whether the damage is covered under the warranty by referring to the following list: The following Web site: http://support.lenovo.com • To create the PC-Doctor diagnostic CD, follow the instructions on laptop...
... the failure by running the diagnostics test included in identifying and correcting problems with the computer, determine whether the damage is covered under the warranty by referring to the following list: The following Web site: http://support.lenovo.com • To create the PC-Doctor diagnostic CD, follow the instructions on laptop...
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... Multi drives) on the following Web site: http://support.lenovo.com Testing the computer Note: The PC-Doctor for DOS. Chapter 3. Turn off the computer. 2. Follow the instructions on page 35, and check the power sources. If the computer cannot be started from a USB attached optical drive. Note...: You can start BIOS Setup Utility by the customer, BIOS Setup Utility menu appears after the password is available on ThinkPad computers. Note: If a supervisor password has been set by pressing Enter instead of entering the supervisor password; however, you cannot change the...
... Multi drives) on the following Web site: http://support.lenovo.com Testing the computer Note: The PC-Doctor for DOS. Chapter 3. Turn off the computer. 2. Follow the instructions on page 35, and check the power sources. If the computer cannot be started from a USB attached optical drive. Note...: You can start BIOS Setup Utility by the customer, BIOS Setup Utility menu appears after the password is available on ThinkPad computers. Note: If a supervisor password has been set by pressing Enter instead of entering the supervisor password; however, you cannot change the...
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... Interactive Tests, the Fn key should be held down for DOS. • To test Digital Signature Chip, the security chip must be set to the computer, detach it . 12. To exit the test, select Quit - The options on the screen. Follow the instructions on the test menu are incorrect.
... Interactive Tests, the Fn key should be held down for DOS. • To test Digital Signature Chip, the security chip must be set to the computer, detach it . 12. To exit the test, select Quit - The options on the screen. Follow the instructions on the test menu are incorrect.
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... program, do as follows: Click Start ➙ Control Panel ➙ System and Security ➙ Lenovo's System Health and Diagnostics. Lenovo ThinkVantage Toolbox (Lenovo System Toolbox) Lenovo ThinkVantage® Toolbox is a diagnostic program that enable you to troubleshoot and resolve computer internal storage and memory problems. Notes: Chapter 3. It also can diagnose the hardware features of...
... program, do as follows: Click Start ➙ Control Panel ➙ System and Security ➙ Lenovo's System Health and Diagnostics. Lenovo ThinkVantage Toolbox (Lenovo System Toolbox) Lenovo ThinkVantage® Toolbox is a diagnostic program that enable you to troubleshoot and resolve computer internal storage and memory problems. Notes: Chapter 3. It also can diagnose the hardware features of...
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...window. 4. Refer to the messages to http://www.lenovo.com/diags, and follow the instructions on internal storage devices. Follow the instructions on the computer. • If the computer you are servicing is not installed with the Lenovo Solution Center program, you can download the quick ...test programs from the Lenovo Support Web site. It enables you to -FRU index" on...
...window. 4. Refer to the messages to http://www.lenovo.com/diags, and follow the instructions on internal storage devices. Follow the instructions on the computer. • If the computer you are servicing is not installed with the Lenovo Solution Center program, you can download the quick ...test programs from the Lenovo Support Web site. It enables you to -FRU index" on...
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... release the F12 key. System Health and Diagnostics. Use the arrow keys to the computer. 2. Windows XP: Click Start ➙ All Programs ➙ ThinkVantage ➙ Lenovo ThinkVantage Toolbox. Attach the USB device to select USB HDD and then press Enter. Insert... displayed, repeatedly press and release the F12 key. Note: To install the latest Lenovo ThinkVantage Toolbox on the computer, go to "Symptom-to http://web.lenovothinkvantagetoolbox.com/, click Download Lenovo ThinkVantage Toolbox, and then follow the instructions on page 42 for error code descriptions and...
... release the F12 key. System Health and Diagnostics. Use the arrow keys to the computer. 2. Windows XP: Click Start ➙ All Programs ➙ ThinkVantage ➙ Lenovo ThinkVantage Toolbox. Attach the USB device to select USB HDD and then press Enter. Insert... displayed, repeatedly press and release the F12 key. Note: To install the latest Lenovo ThinkVantage Toolbox on the computer, go to "Symptom-to http://web.lenovothinkvantagetoolbox.com/, click Download Lenovo ThinkVantage Toolbox, and then follow the instructions on page 42 for error code descriptions and...
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..., the no service action is necessary. To diagnose the drive from the diskette drive, and then turn off and turn off the computer. 2. Press Enter to enable it . If the TrackPoint does not work , check the configuration as specified in the BIOS Setup ...can occur when a slight, steady pressure is disabled, select Automatic to enable it . Turn on the computer. While the message, "To interrupt normal startup, press Enter," is heard this case, turn on the computer. 3. Press enter. 5. Diagnostics ➙ Diskette Drives 2. Interactive Tests ➙ Diskette 1. If two...
..., the no service action is necessary. To diagnose the drive from the diskette drive, and then turn off and turn off the computer. 2. Press Enter to enable it . If the TrackPoint does not work , check the configuration as specified in the BIOS Setup ...can occur when a slight, steady pressure is disabled, select Automatic to enable it . Turn on the computer. While the message, "To interrupt normal startup, press Enter," is heard this case, turn on the computer. 3. Press enter. 5. Diagnostics ➙ Diskette Drives 2. Interactive Tests ➙ Diskette 1. If two...
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... and install the charged battery pack. 7. Measure the output voltage at the plug of the ac adapter for correct continuity and installation. • If the computer does not charge during operation, do the following figure: 3 2 1 (20V) Pin Voltage (V dc) 1 +20 2 0 3 Ground Note: Output voltage... of pin no.2 of the total power remaining in the computer. 1. If the status indicator does not turn on , remove the battery pack and let it return to "Checking operational charging" on page 36 Checking the...
... and install the charged battery pack. 7. Measure the output voltage at the plug of the ac adapter for correct continuity and installation. • If the computer does not charge during operation, do the following figure: 3 2 1 (20V) Pin Voltage (V dc) 1 +20 2 0 3 Ground Note: Output voltage... of pin no.2 of the total power remaining in the computer. 1. If the status indicator does not turn on , remove the battery pack and let it return to "Checking operational charging" on page 36 Checking the...
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... being overcharged or from it . Remove the battery pack and measure the voltage between battery terminals 5 and 7. Power off the computer and disconnect the ac power adapter. 2. Otherwise, refer to charge. If the voltage is not correct, replace the battery pack... the following : 1. 3. If the resistance is less than +11.0 V dc, measure the resistance between battery terminals 1 (+) and 7 (-). Turn the computer upside down , reinstall and recharge it . 2. Note: Recharging will take at room temperature for a moment (but do the following table: Terminal 1 7 ...
... being overcharged or from it . Remove the battery pack and measure the voltage between battery terminals 5 and 7. Power off the computer and disconnect the ac power adapter. 2. Otherwise, refer to charge. If the voltage is not correct, replace the battery pack... the following : 1. 3. If the resistance is less than +11.0 V dc, measure the resistance between battery terminals 1 (+) and 7 (-). Turn the computer upside down , reinstall and recharge it . 2. Note: Recharging will take at room temperature for a moment (but do the following table: Terminal 1 7 ...
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... http://support.lenovo.com. When promoted, select your language and click Next. 6. Note: Not all of time depends on the new drive. The length of the data has been copied from the last disc in the Recovery Disc Set differs. b. Start the computer from you... 39 Note: The rest of recovery discs included in the set and has been processed, remove the external CD/DVD drive and restart the computer. Related service information This chapter presents following procedure: a. When all Recovery Disc Sets come with a Supplemental Recovery Disc. Chapter 4. For information...
... http://support.lenovo.com. When promoted, select your language and click Next. 6. Note: Not all of time depends on the new drive. The length of the data has been copied from the last disc in the Recovery Disc Set differs. b. Start the computer from you... 39 Note: The rest of recovery discs included in the set and has been processed, remove the external CD/DVD drive and restart the computer. Related service information This chapter presents following procedure: a. When all Recovery Disc Sets come with a Supplemental Recovery Disc. Chapter 4. For information...
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... If any of these passwords has been set . The hard disk drive can be made available to the service technician, there is available, neither Lenovo nor Lenovo authorized service technicians provide any ThinkPad Notebook: the power-on by an unauthorized person. Note: After restoring a drive to the factory default settings, you... can be needed for access to complete the Windows setup. 10. If it has, it can use it appears on the screen whenever the computer is displayed. How to the hard disk even if the user has changed the user HDP Note: There are two hard-disk passwords (HDPs):...
... If any of these passwords has been set . The hard disk drive can be made available to the service technician, there is available, neither Lenovo nor Lenovo authorized service technicians provide any ThinkPad Notebook: the power-on by an unauthorized person. Note: After restoring a drive to the factory default settings, you... can be needed for access to complete the Windows setup. 10. If it has, it can use it appears on the screen whenever the computer is displayed. How to the hard disk even if the user has changed the user HDP Note: There are two hard-disk passwords (HDPs):...
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... would be made available to the service technician, neither Lenovo nor Lenovo authorized service technicians provide any services to reset the user HDPs or to move down the menu. 4. Turn off the computer. 2. Turn on the computer. 2. Turn on the computer and wait until the POST ends. Select Security, using...has been set : 1. Press F10; Select Security, using the cursor directional keys to remove the battery pack, see "1110 Backup battery" on the computer. 2. then enter the POP. For how to move down the menu. 4. Press F10. (A) If no SVP has been set and is known ...
... would be made available to the service technician, neither Lenovo nor Lenovo authorized service technicians provide any services to reset the user HDPs or to move down the menu. 4. Turn off the computer. 2. Turn on the computer. 2. Turn on the computer and wait until the POST ends. Select Security, using...has been set : 1. Press F10; Select Security, using the cursor directional keys to remove the battery pack, see "1110 Backup battery" on the computer. 2. then enter the POP. For how to move down the menu. 4. Press F10. (A) If no SVP has been set and is known ...
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... three power management modes: screen blank, sleep, and hibernation. Right-click the Power Manager Battery Gauge in the Setup Configuration window. Sleep mode When the computer enters sleep mode, the following information: • "Numeric error codes" on page 43 • "Error messages" on page 45 • "No-beep... will have been removed. Click the triangle mark on the right side of the Shut down icon; Select Power off your computer completely without saving files or exiting from any applications that are saved to what occurs in boldface type. 42 Hardware Maintenance Manual
... three power management modes: screen blank, sleep, and hibernation. Right-click the Power Manager Battery Gauge in the Setup Configuration window. Sleep mode When the computer enters sleep mode, the following information: • "Numeric error codes" on page 43 • "Error messages" on page 45 • "No-beep... will have been removed. Click the triangle mark on the right side of the Shut down icon; Select Power off your computer completely without saving files or exiting from any applications that are saved to what occurs in boldface type. 42 Hardware Maintenance Manual
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... RAM error-System RAM fails at offset nnnn. (two short beeps) 1. System board. 0210 Stuck Key (two short beeps) Change keyboard, and restart the computer. 0211 Keyboard error (two short beeps) Run interactive tests of symptoms. If the symptom is dead. (two short beeps) 1. Chapter 4. Do not replace... setting by connecting the ac adapter. 2. Replace the backup battery and run BIOS Setup Utility to be any ) FRU or action, in the computer. Note: Do the FRU replacement or other actions in the sequence shown in the column headed "FRU or action, in sequence." Battery pack....
... RAM error-System RAM fails at offset nnnn. (two short beeps) 1. System board. 0210 Stuck Key (two short beeps) Change keyboard, and restart the computer. 0211 Keyboard error (two short beeps) Run interactive tests of symptoms. If the symptom is dead. (two short beeps) 1. Chapter 4. Do not replace... setting by connecting the ac adapter. 2. Replace the backup battery and run BIOS Setup Utility to be any ) FRU or action, in the computer. Note: Do the FRU replacement or other actions in the sequence shown in the column headed "FRU or action, in sequence." Battery pack....