User Guide
Page 3
... http://support.intel.com/support/motherboards/server/SE7520JR2/. Manual Organization Chapter 1 provides a brief overview of this manual, refer to help you identify components and their locations. Intel® Server Board SE7520JR2 User Guide iii Chapter 3 provides instructions on using the Intel® Server Board SE7520JR2. Product Accessories This server board is compatible with the following Intel® Server Chassis: ƒ Intel® Server Chassis SR1400 ƒ Intel® Server Chassis...
... http://support.intel.com/support/motherboards/server/SE7520JR2/. Manual Organization Chapter 1 provides a brief overview of this manual, refer to help you identify components and their locations. Intel® Server Board SE7520JR2 User Guide iii Chapter 3 provides instructions on using the Intel® Server Board SE7520JR2. Product Accessories This server board is compatible with the following Intel® Server Chassis: ƒ Intel® Server Chassis SR1400 ƒ Intel® Server Chassis...
User Guide
Page 6
...to remove a jumper, or you may be extremely sensitive to the server before you must unplug the AC power cord from the server, place the board component side up on /off: The power button DOES NOT turn off the server and disconnect the power cord, telecommunications systems, networks, and modems ... on power, telephone, and communication cables. Otherwise, personal injury or equipment damage can damage the contacts inside the jumper, causing intermittent problems with the pliers, never the wide sides. Electrostatic discharge (ESD) and ESD protection: ESD can be present on the...
...to remove a jumper, or you may be extremely sensitive to the server before you must unplug the AC power cord from the server, place the board component side up on /off: The power button DOES NOT turn off the server and disconnect the power cord, telecommunications systems, networks, and modems ... on power, telephone, and communication cables. Otherwise, personal injury or equipment damage can damage the contacts inside the jumper, causing intermittent problems with the pliers, never the wide sides. Electrostatic discharge (ESD) and ESD protection: ESD can be present on the...
User Guide
Page 11
... ...38 4 Troubleshooting 39 Resetting the System ...39 Problems following Initial System Installation 40 First Steps Checklist...40 Hardware Diagnostic Testing 41 Verifying Proper Operation of Key System Lights 41 Confirming Loading of the Operating System 41 Specific Problems and Corrective Actions 42 Power Light Does Not Light 42 Intel® Server Board SE7520JR2 User Guide xi
... ...38 4 Troubleshooting 39 Resetting the System ...39 Problems following Initial System Installation 40 First Steps Checklist...40 Hardware Diagnostic Testing 41 Verifying Proper Operation of Key System Lights 41 Confirming Loading of the Operating System 41 Specific Problems and Corrective Actions 42 Power Light Does Not Light 42 Intel® Server Board SE7520JR2 User Guide xi
User Guide
Page 12
... Canada (ICES-003 54 Europe (CE Declaration of Conformity 54 Taiwan Declaration of Conformity (BSMI 54 Korean Compliance (RRL 54 Intel® Server Issue Report Form 59 xii Contents No Characters Appear on Screen 43 Characters Are Distorted or Incorrect 43 System Cooling Fans Do Not...or DVD-ROM Drive Activity Light Does Not Light 45 Cannot Connect to a Server 45 Problems with Network 45 System Boots when Installing PCI Card 46 Problems with Newly Installed Application Software 46 Problems with Application Software that Ran Correctly Earlier 46 Devices are not Recognized under Device...
... Canada (ICES-003 54 Europe (CE Declaration of Conformity 54 Taiwan Declaration of Conformity (BSMI 54 Korean Compliance (RRL 54 Intel® Server Issue Report Form 59 xii Contents No Characters Appear on Screen 43 Characters Are Distorted or Incorrect 43 System Cooling Fans Do Not...or DVD-ROM Drive Activity Light Does Not Light 45 Cannot Connect to a Server 45 Problems with Network 45 System Boots when Installing PCI Card 46 Problems with Newly Installed Application Software 46 Problems with Application Software that Ran Correctly Earlier 46 Devices are not Recognized under Device...
User Guide
Page 37
...jumper into the "clear" position clears both passwords. If this happens, shut down the system and disconnect the AC power. 2. Open the server chassis. 3. Move the jumper from which you enter Setup, check your settings, save your settings, and exit Setup. The password clear ... system during the BIOS update process! You may encounter a CMOS Checksum error or other problem after reboot. Power down the system and boot it again. Password Recovery Jumper Intel® Server Board SE7520JR2 User Guide 37 CMOS checksum errors require that came with the BIOS upgrade. Clearing the ...
...jumper into the "clear" position clears both passwords. If this happens, shut down the system and disconnect the AC power. 2. Open the server chassis. 3. Move the jumper from which you enter Setup, check your settings, save your settings, and exit Setup. The password clear ... system during the BIOS update process! You may encounter a CMOS Checksum error or other problem after reboot. Power down the system and boot it again. Password Recovery Jumper Intel® Server Board SE7520JR2 User Guide 37 CMOS checksum errors require that came with the BIOS upgrade. Clearing the ...
User Guide
Page 39
... latest firmware and files. Cold boot reset. 4 Troubleshooting This chapter helps you identify and solve problems that may help with your system using one of the methods below. Intel provides a package called the "Platform Confidence Test" that might occur while you are unable to ...software updates. In addition to clear the system memory and reload the operating system. Press: Reset button Power off and then on Intel® Server Board SE7520JR2 User Guide 39 For any drivers used for assistance. To do this software. See "Additional Information and Software" for BIOS, ...
... latest firmware and files. Cold boot reset. 4 Troubleshooting This chapter helps you identify and solve problems that may help with your system using one of the methods below. Intel provides a package called the "Platform Confidence Test" that might occur while you are unable to ...software updates. In addition to clear the system memory and reload the operating system. Press: Reset button Power off and then on Intel® Server Board SE7520JR2 User Guide 39 For any drivers used for assistance. To do this software. See "Additional Information and Software" for BIOS, ...
User Guide
Page 40
...location and not touching any components, causing a potential short? ‰ Are all add-in PCI boards fully seated in their slots on the server board? ‰ Are all jumper settings on the server board correct? ‰ Are all device drivers properly installed? ‰ Are the configuration settings made in ...that there are no conflicts-for 200-240 V ? ‰ Are all integrated components from the tested components lists? Troubleshooting Problems following Initial System Installation Problems that occur at initial system startup are experiencing is with a specific software application, see...
...location and not touching any components, causing a potential short? ‰ Are all add-in PCI boards fully seated in their slots on the server board? ‰ Are all jumper settings on the server board correct? ‰ Are all device drivers properly installed? ‰ Are the configuration settings made in ...that there are no conflicts-for 200-240 V ? ‰ Are all integrated components from the tested components lists? Troubleshooting Problems following Initial System Installation Problems that occur at initial system startup are experiencing is with a specific software application, see...
User Guide
Page 41
... activity light turn on briefly? If the power LED does light, attempt to correct the problem. Check for a description of the Operating System Once the system boots up, the operating system prompt appears on Screen" Intel® Server Board SE7520JR2 User Guide 41 Confirming Loading of the light and steps to take to boot from...
... activity light turn on briefly? If the power LED does light, attempt to correct the problem. Check for a description of the Operating System Once the system boots up, the operating system prompt appears on Screen" Intel® Server Board SE7520JR2 User Guide 41 Confirming Loading of the light and steps to take to boot from...
User Guide
Page 42
...the cable from the control panel to the server board might be loose. ‰ Have you securely plugged the server AC power cord into the power supply? ‰ Some ATX power supplies have been populated according to the fan. Troubleshooting Specific Problems and Corrective Actions This section provides possible ..., next to the system requirements. ‰ Remove the processor(s) and re-seat them. ‰ Make sure the chassis standoffs are problems with the system requirements. ‰ Make sure the processor(s) have a power switch on the back of the server board and cause a short. 42
...the cable from the control panel to the server board might be loose. ‰ Have you securely plugged the server AC power cord into the power supply? ‰ Some ATX power supplies have been populated according to the fan. Troubleshooting Specific Problems and Corrective Actions This section provides possible ..., next to the system requirements. ‰ Remove the processor(s) and re-seat them. ‰ Make sure the chassis standoffs are problems with the system requirements. ‰ Make sure the processor(s) have a power switch on the back of the server board and cause a short. 42
User Guide
Page 45
Problems with Network The server hangs when the drivers are loaded. ‰ Certain drivers may be necessary to alter settings so that are not shared. For these drivers, it may ... is connected to the current version. ‰ Make sure the other PCI drivers. See "Additional Information and Software" for a link to the NIC connectors. Intel® Server Board SE7520JR2 User Guide 45 See "Additional Information and Software" for a link to the port from the onboard network controller. ‰ Make sure your BIOS is securely...
Problems with Network The server hangs when the drivers are loaded. ‰ Certain drivers may be necessary to alter settings so that are not shared. For these drivers, it may ... is connected to the current version. ‰ Make sure the other PCI drivers. See "Additional Information and Software" for a link to the NIC connectors. Intel® Server Board SE7520JR2 User Guide 45 See "Additional Information and Software" for a link to the port from the onboard network controller. ‰ Make sure your BIOS is securely...
User Guide
Page 46
... other software runs correctly. See the software documentation. ‰ Use only an authorized copy. Problems with Newly Installed Application Software Problems that occur after the system hardware and software have power going to the software, not the server hardware. Unauthorized copies often do not work. ‰ If you are usually related to them...
... other software runs correctly. See the software documentation. ‰ Use only an authorized copy. Problems with Newly Installed Application Software Problems that occur after the system hardware and software have power going to the software, not the server hardware. Unauthorized copies often do not work. ‰ If you are usually related to them...
User Guide
Page 49
... known good modules. 4 - 7 or 9 - 11 Fatal error indicating a possible serious system problem. If on-board video is empty. Please note that not all add-in cards and re-start the system. The Intel Management Modules provide the following additional beep codes. Intel® Server Board SE7520JR2 User Guide 49 Troubleshooting BIOS POST Beep Codes The table below...
... known good modules. 4 - 7 or 9 - 11 Fatal error indicating a possible serious system problem. If on-board video is empty. Please note that not all add-in cards and re-start the system. The Intel Management Modules provide the following additional beep codes. Intel® Server Board SE7520JR2 User Guide 49 Troubleshooting BIOS POST Beep Codes The table below...
User Guide
Page 59
Intel® Server Issue Report Form NOTE An on-line / automatic submission version of this form is available at http://support.intel.com/support/motherboards/server/SE7520JR2/. See the last page for space to include a detailed problem description. Date Submitted: Company Name: Contact Name: Email Address: Intel Server Product: Priority (Critical, Hot, High, Low): Brief Problem Description. Intel® Server Board XYZ User Guide Provide a brief description below. For the fastest service, please submit your form via the Internet.
Intel® Server Issue Report Form NOTE An on-line / automatic submission version of this form is available at http://support.intel.com/support/motherboards/server/SE7520JR2/. See the last page for space to include a detailed problem description. Date Submitted: Company Name: Contact Name: Email Address: Intel Server Product: Priority (Critical, Hot, High, Low): Brief Problem Description. Intel® Server Board XYZ User Guide Provide a brief description below. For the fastest service, please submit your form via the Internet.
User Guide
Page 63
Complete Problem Description In the space below, provide a complete description of the steps used to reproduce the problem or a complete description of where the problem can be found. Please also include any details on troubleshooting already done. Intel® Server Board XYZ User Guide
Complete Problem Description In the space below, provide a complete description of the steps used to reproduce the problem or a complete description of where the problem can be found. Please also include any details on troubleshooting already done. Intel® Server Board XYZ User Guide
