Installation Guide
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... make sure that the server is working correctly. To reattach the bezel, see the Problem Determination and Service Guide for diagnostic information. Read the safety information that begins on page vii and "Installation guidelines" on page 32. 10 IBM System x3500 Type 7977: Installation Guide The right edge of the server chassis when the bezel is fully open or...
... make sure that the server is working correctly. To reattach the bezel, see the Problem Determination and Service Guide for diagnostic information. Read the safety information that begins on page vii and "Installation guidelines" on page 32. 10 IBM System x3500 Type 7977: Installation Guide The right edge of the server chassis when the bezel is fully open or...
Installation Guide
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The event is identifying the drive. See the Problem Determination and Service Guide on the IBM System x Documentation CD for more information (see the Problem Determination and Service Guide on the IBM System x Documentation CD). USB 1 connector: Connect a USB device to this button to further isolate ...LED flashes slowly (one flash per second), the controller is recorded in use . 36 IBM System x3500 Type 7977: Installation Guide Use the diagnostic LED panel and the system service label on , the server power supplies are nonredundant, or some other noncritical event has ...
The event is identifying the drive. See the Problem Determination and Service Guide on the IBM System x Documentation CD for more information (see the Problem Determination and Service Guide on the IBM System x Documentation CD). USB 1 connector: Connect a USB device to this button to further isolate ...LED flashes slowly (one flash per second), the controller is recorded in use . 36 IBM System x3500 Type 7977: Installation Guide Use the diagnostic LED panel and the system service label on , the server power supplies are nonredundant, or some other noncritical event has ...
Installation Guide
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..., the Problem Determination and Service Guide on the IBM System x Documentation CD, and the "Server Support" flowchart in the front of charge, and can collect and transmit system configuration information on the IBM System x Documentation CD for hardware error events and automatically submits electronic service requests to the IBM Support Center. See "POST beep code descriptions" and the Problem Determination and Service Guide on a scheduled...
..., the Problem Determination and Service Guide on the IBM System x Documentation CD, and the "Server Support" flowchart in the front of charge, and can collect and transmit system configuration information on the IBM System x Documentation CD for hardware error events and automatically submits electronic service requests to the IBM Support Center. See "POST beep code descriptions" and the Problem Determination and Service Guide on a scheduled...
Installation Guide
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... provides an abbreviated list of the error messages that step must be performed only by a trained service technician. the Problem Determination and Service Guide on the IBM System x Documentation CD for more information about how to the IBM Web site. Battery b. (Trained service technician only) System board 64 IBM System x3500 Type 7977: Installation Guide One beep POST was completed successfully without detecting any errors.
... provides an abbreviated list of the error messages that step must be performed only by a trained service technician. the Problem Determination and Service Guide on the IBM System x Documentation CD for more information about how to the IBM Web site. Battery b. (Trained service technician only) System board 64 IBM System x3500 Type 7977: Installation Guide One beep POST was completed successfully without detecting any errors.
Installation Guide
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...the following components, one at a time, in the order shown, restarting the server each time: a. See the Problem Determination and Service Guide on the IBM System x Documentation CD for information about how to clear CMOS memory. 3. Replace the following components, one at a time...the suggested actions in the order in which components are field replaceable units (FRU). Failing device 4. See the Problem Determination and Service Guide on the IBM System x Documentation CD for information about how to clear CMOS memory. 3. Error code Description Action 161 Real-time clock...
...the following components, one at a time, in the order shown, restarting the server each time: a. See the Problem Determination and Service Guide on the IBM System x Documentation CD for information about how to clear CMOS memory. 3. Replace the following components, one at a time...the suggested actions in the order in which components are field replaceable units (FRU). Failing device 4. See the Problem Determination and Service Guide on the IBM System x Documentation CD for information about how to clear CMOS memory. 3. Error code Description Action 161 Real-time clock...
Installation Guide
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... number by a trained service technician. Reseat the Remote Supervisor Adapter II SlimLine. 3. Replace the following components, one at a time, in the same system. 66 IBM System x3500 Type 7977: Installation Guide This enables you can ...problem is solved. v If an action step is Service Guide on SW4 to the ON position to determine which components are customer replaceable units (CRU) and which they are field replaceable units (FRU). v See the Problem Determination and Service Guide on the IBM System x Documentation CD). 2. See the Problem Determination and Service Guide...
... number by a trained service technician. Reseat the Remote Supervisor Adapter II SlimLine. 3. Replace the following components, one at a time, in the same system. 66 IBM System x3500 Type 7977: Installation Guide This enables you can ...problem is solved. v If an action step is Service Guide on SW4 to the ON position to determine which components are customer replaceable units (CRU) and which they are field replaceable units (FRU). v See the Problem Determination and Service Guide on the IBM System x Documentation CD). 2. See the Problem Determination and Service Guide...
Installation Guide
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...). 3. Note: Do not mix dual-core and quad-core processors in the same system. 289 A DIMM has been disabled by "(Trained service technician only)," that the DIMM is installed correctly (see the Problem Determination and Service Guide on the IBM System x Documentation CD to determine which components are customer replaceable units (CRU) and which they are not the same...
...). 3. Note: Do not mix dual-core and quad-core processors in the same system. 289 A DIMM has been disabled by "(Trained service technician only)," that the DIMM is installed correctly (see the Problem Determination and Service Guide on the IBM System x Documentation CD to determine which components are customer replaceable units (CRU) and which they are not the same...
Installation Guide
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... Unavailable PCI hardware interrupt. 1. Optional ServeRAID-8i adapter b. v See the Problem Determination and Service Guide on the IBM System x Documentation CD to determine which components are customer replaceable units (CRU) and which they are field replaceable units (FRU). v If an action step is isolated. 68 IBM System x3500 Type 7977: Installation Guide Reseat the following components: a. SAS cables b. Run the hard disk...
... Unavailable PCI hardware interrupt. 1. Optional ServeRAID-8i adapter b. v See the Problem Determination and Service Guide on the IBM System x Documentation CD to determine which components are customer replaceable units (CRU) and which they are field replaceable units (FRU). v If an action step is isolated. 68 IBM System x3500 Type 7977: Installation Guide Reseat the following components: a. SAS cables b. Run the hard disk...
Installation Guide
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...contain a valid boot sector. 1. SAS drive b. Run the Configuration/Setup Utility program and load the default settings (see the Problem Determination and Service Guide on the IBM System x Documentation CD to determine which components are customer replaceable units (CRU) and which they are field replaceable units (FRU). Reseat the pointing device. 2. ... b. v Follow the suggested actions in the order in which components are listed in the Action column until the problem is installed. 2. v See the Problem Determination and Service Guide on the IBM System x Documentation CD). 2.
...contain a valid boot sector. 1. SAS drive b. Run the Configuration/Setup Utility program and load the default settings (see the Problem Determination and Service Guide on the IBM System x Documentation CD to determine which components are customer replaceable units (CRU) and which they are field replaceable units (FRU). Reseat the pointing device. 2. ... b. v Follow the suggested actions in the order in which components are listed in the Action column until the problem is installed. 2. v See the Problem Determination and Service Guide on the IBM System x Documentation CD). 2.
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...Problem Determination and Service Guide on the IBM System x Documentation CD to determine which components are customer replaceable units (CRU) and which they are field replaceable units (FRU). v If no error code occurs, microprocessor 2 might have failed; replace the microprocessor. 3. Error code Description Action 00012000 Processor machine check error. 1. (Trained service technician only) Reseat the microprocessor. 2. (Trained service...service technician only) Microprocessor 1 b. (Trained service technician only) System board 70 IBM System x3500 Type 7977: Installation Guide ...
...Problem Determination and Service Guide on the IBM System x Documentation CD to determine which components are customer replaceable units (CRU) and which they are field replaceable units (FRU). v If no error code occurs, microprocessor 2 might have failed; replace the microprocessor. 3. Error code Description Action 00012000 Processor machine check error. 1. (Trained service technician only) Reseat the microprocessor. 2. (Trained service...service technician only) Microprocessor 1 b. (Trained service technician only) System board 70 IBM System x3500 Type 7977: Installation Guide ...
Installation Guide
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v See the Problem Determination and Service Guide on the IBM System x Documentation CD to determine which components are customer replaceable units (CRU) and which they are field replaceable units (FRU). Error code Description Action 00019502 Processor 2 is preceded by "(Trained service technician only)," that step must be performed only by a trained service technician. v If no error code occurs, microprocessor 1 might...
v See the Problem Determination and Service Guide on the IBM System x Documentation CD to determine which components are customer replaceable units (CRU) and which they are field replaceable units (FRU). Error code Description Action 00019502 Processor 2 is preceded by "(Trained service technician only)," that step must be performed only by a trained service technician. v If no error code occurs, microprocessor 1 might...
Installation Guide
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... memory available to determine which components are customer replaceable units (CRU) and which they are field replaceable units (FRU). Each adapter b. (Trained service technician only) PCI-X board 1803 No more I/O space is available for information about the scan order). 3. Each adapter b. (Trained service technician only) PCI-X board 72 IBM System x3500 Type 7977: Installation Guide Reseat each adapter...
... memory available to determine which components are customer replaceable units (CRU) and which they are field replaceable units (FRU). Each adapter b. (Trained service technician only) PCI-X board 1803 No more I/O space is available for information about the scan order). 3. Each adapter b. (Trained service technician only) PCI-X board 72 IBM System x3500 Type 7977: Installation Guide Reseat each adapter...
Installation Guide
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... shown, restarting the server each adapter 4. Solving problems 73 Replace the following components one at a time, in the order shown, restarting the server each adapter one at a time, in the Configuration/Setup Utility program are field replaceable units (FRU). v See the Problem Determination and Service Guide on the IBM System x Documentation CD to isolate the failing adapter...
... shown, restarting the server each adapter 4. Solving problems 73 Replace the following components one at a time, in the order shown, restarting the server each adapter one at a time, in the Configuration/Setup Utility program are field replaceable units (FRU). v See the Problem Determination and Service Guide on the IBM System x Documentation CD to isolate the failing adapter...
Installation Guide
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... same cache size (see the Problem Determination and Service Guide on the IBM System x Documentation CD to isolate the failing adapter. 3. Make sure that all microprocessors have the same cache size (see the Problem Determination and Service Guide on the IBM System x Documentation CD). 3. (Trained service technician only) Reseat microprocessor 2. 4. (Trained service technician only) Replace microprocessor 2. 74 IBM System x3500 Type 7977: Installation Guide Replace the following components one...
... same cache size (see the Problem Determination and Service Guide on the IBM System x Documentation CD to isolate the failing adapter. 3. Make sure that all microprocessors have the same cache size (see the Problem Determination and Service Guide on the IBM System x Documentation CD). 3. (Trained service technician only) Reseat microprocessor 2. 4. (Trained service technician only) Replace microprocessor 2. 74 IBM System x3500 Type 7977: Installation Guide Replace the following components one...
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... b. Reseat the following components one at a time, in the Action column until the problem is preceded by "(Trained service technician only)," that all microprocessors have the same cache size (see the Problem Determination and Service Guide on page 42. v See the Problem Determination and Service Guide on the IBM System x Documentation CD). 2. v If an action step is solved. Update the BIOS code...
... b. Reseat the following components one at a time, in the Action column until the problem is preceded by "(Trained service technician only)," that all microprocessors have the same cache size (see the Problem Determination and Service Guide on page 42. v See the Problem Determination and Service Guide on the IBM System x Documentation CD). 2. v If an action step is solved. Update the BIOS code...
Installation Guide
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...the Problem Determination and Service Guide on the IBM System x Documentation CD for information on the IBM System x Documentation CD to determine ...IBM System x3500 Type 7977: Installation Guide SAS hard disk drive backplane and cables c. v If an action step is preceded by "(Trained service technician only)," that a bootable operating system is solved. Hard disk drive b. Power supply b. (Trained service technician only) Power backplane 4. Error code Description Action I9990305 An operating system was not found. 1. Reseat the following components: a. v See the Problem Determination...
...the Problem Determination and Service Guide on the IBM System x Documentation CD for information on the IBM System x Documentation CD to determine ...IBM System x3500 Type 7977: Installation Guide SAS hard disk drive backplane and cables c. v If an action step is preceded by "(Trained service technician only)," that a bootable operating system is solved. Hard disk drive b. Power supply b. (Trained service technician only) Power backplane 4. Error code Description Action I9990305 An operating system was not found. 1. Reseat the following components: a. v See the Problem Determination...
Installation Guide
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Remove the software or device that step must be performed only by "(Trained service technician only)," that you just added. 3. v See the Problem Determination and Service Guide on the IBM System x Documentation CD to determine which components are customer replaceable units (CRU) and which components are installed correctly. Run the DVD drive diagnostic programs. 3. Reseat the DVD drive. 4. Chapter...
Remove the software or device that step must be performed only by "(Trained service technician only)," that you just added. 3. v See the Problem Determination and Service Guide on the IBM System x Documentation CD to determine which components are customer replaceable units (CRU) and which components are installed correctly. Run the DVD drive diagnostic programs. 3. Reseat the DVD drive. 4. Chapter...
Installation Guide
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... was being tested when the server stopped responding, and run the diagnostic test again. v See the Problem Determination and Service Guide on the IBM System x Documentation CD to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). If ... disk drives and cables; then, run the hard disk drive diagnostic tests again. 78 IBM System x3500 Type 7977: Installation Guide v If an action step is preceded by "(Trained service technician only)," that step must be performed only by Remove the drive that you removed with...
... was being tested when the server stopped responding, and run the diagnostic test again. v See the Problem Determination and Service Guide on the IBM System x Documentation CD to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). If ... disk drives and cables; then, run the hard disk drive diagnostic tests again. 78 IBM System x3500 Type 7977: Installation Guide v If an action step is preceded by "(Trained service technician only)," that step must be performed only by Remove the drive that you removed with...
Installation Guide
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.... If the problem remains, call for service. Chapter 5. v See the Problem Determination and Service Guide on the IBM System x Documentation CD to the rear of the server at the fan grille. Intermittent problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the Problem Determination and Service Guide on the IBM System x Documentation...
.... If the problem remains, call for service. Chapter 5. v See the Problem Determination and Service Guide on the IBM System x Documentation CD to the rear of the server at the fan grille. Intermittent problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the Problem Determination and Service Guide on the IBM System x Documentation...
Installation Guide
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... v The mouse or pointing device is securely connected. v The mouse option is enabled in the Action column until the problem is connected to a USB hub, disconnect the keyboard from the hub and connect it directly to the server. 3. Make... connected to determine which components are customer replaceable units (CRU) and which they are listed in the Configuration/Setup Utility program. 2. Mouse or pointing device b. (Trained service technician only) System board 80 IBM System x3500 Type 7977: Installation Guide Keyboard b. (Trained service technician only) System board The ...
... v The mouse or pointing device is securely connected. v The mouse option is enabled in the Action column until the problem is connected to a USB hub, disconnect the keyboard from the hub and connect it directly to the server. 3. Make... connected to determine which components are customer replaceable units (CRU) and which they are listed in the Configuration/Setup Utility program. 2. Mouse or pointing device b. (Trained service technician only) System board 80 IBM System x3500 Type 7977: Installation Guide Keyboard b. (Trained service technician only) System board The ...