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...101 with limited and restricted rights to use , reproduction, or disclosure is subject to read the general information under "Notices" on page 205. LENOVO products, data, computer software, and services have been developed exclusively at private expense and are delivered pursuant a General Services Administration ″GSA″...; contract, use , reproduction and disclosure. GS-35F-05925. © 2008, 2009 Lenovo Note Before using this information and the product it supports, be sure to restrictions set forth in Contract No.
...101 with limited and restricted rights to use , reproduction, or disclosure is subject to read the general information under "Notices" on page 205. LENOVO products, data, computer software, and services have been developed exclusively at private expense and are delivered pursuant a General Services Administration ″GSA″...; contract, use , reproduction and disclosure. GS-35F-05925. © 2008, 2009 Lenovo Note Before using this information and the product it supports, be sure to restrictions set forth in Contract No.
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...guide 25 Diagnostics using PC-Doctor for DOS . . . . 26 PC-Doctor for Windows 28 PC-Doctor for Rescue and Recovery . . . . . 28 Power system ...44 © Copyright Lenovo 2008, 2009 No-beep symptoms 44 LCD-related symptoms 45 Intermittent problems 46 Undetermined problems 46 ThinkPad T500 and W500 47 Specifications... 47 Status indicators 50 FRU tests 53 Fn key combinations 55 FRU replacement notices 58 Screw notices 58 Retaining serial numbers 59 Removing and replacing a FRU 62 1010 Battery pack 63 1020 Serial Ultrabay Slim device 64...
...guide 25 Diagnostics using PC-Doctor for DOS . . . . 26 PC-Doctor for Windows 28 PC-Doctor for Rescue and Recovery . . . . . 28 Power system ...44 © Copyright Lenovo 2008, 2009 No-beep symptoms 44 LCD-related symptoms 45 Intermittent problems 46 Undetermined problems 46 ThinkPad T500 and W500 47 Specifications... 47 Status indicators 50 FRU tests 53 Fn key combinations 55 FRU replacement notices 58 Screw notices 58 Retaining serial numbers 59 Removing and replacing a FRU 62 1010 Battery pack 63 1020 Serial Ultrabay Slim device 64...
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... computers. v The product-specific section includes service, reference, and product-specific parts information. ThinkPad T500 MT 2055, 2056, 2081, 2082, 2083, 2087, 2088, 2089, 2241, 2242, 2243, 2246, 2247, and 2261 ThinkPad W500 MT 4058, 4061, 4062, 4063, 4064, and 4065 Use this manual along with... the advanced diagnostic tests to read all the information under "Safety information" on page 1 and "Important service information" on page 17. © Copyright Lenovo 2008, 2009 v About ...
... computers. v The product-specific section includes service, reference, and product-specific parts information. ThinkPad T500 MT 2055, 2056, 2081, 2082, 2083, 2087, 2088, 2089, 2241, 2242, 2243, 2246, 2247, and 2261 ThinkPad W500 MT 4058, 4061, 4062, 4063, 4064, and 4065 Use this manual along with... the advanced diagnostic tests to read all the information under "Safety information" on page 1 and "Important service information" on page 17. © Copyright Lenovo 2008, 2009 v About ...
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v "General safety" on page 2 v "Electrical safety" on page 3 v "Safety inspection guide" on page 14 © Copyright Lenovo 2008, 2009 1 Safety information This chapter presents following safety information that are sensitive to be familiar with before you need to electrostatic discharge" on page 6 v "Grounding requirements" on page 6 v "Safety notices: multilingual translations" on page 7 v "Laser compliance statement" on page 5 v "Handling devices that you service a ThinkPad computer.
v "General safety" on page 2 v "Electrical safety" on page 3 v "Safety inspection guide" on page 14 © Copyright Lenovo 2008, 2009 1 Safety information This chapter presents following safety information that are sensitive to be familiar with before you need to electrostatic discharge" on page 6 v "Grounding requirements" on page 6 v "Safety notices: multilingual translations" on page 7 v "Laser compliance statement" on page 5 v "Handling devices that you service a ThinkPad computer.
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... FRUs" - Important service information This chapter presents following strategy to prevent unnecessary expense for replacing and servicing FRUs: © Copyright Lenovo 2008, 2009 17 Select Downloads and drivers. 4. Strategy for replacing FRUs Before replacing parts: Make sure that the latest BIOS is... loaded to http://www.lenovo.com/support 2. Follow the directions on page 21 Important: BIOS and device driver fixes are installed before completing the service action...
... FRUs" - Important service information This chapter presents following strategy to prevent unnecessary expense for replacing and servicing FRUs: © Copyright Lenovo 2008, 2009 17 Select Downloads and drivers. 4. Strategy for replacing FRUs Before replacing parts: Make sure that the latest BIOS is... loaded to http://www.lenovo.com/support 2. Follow the directions on page 21 Important: BIOS and device driver fixes are installed before completing the service action...
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... commodities for CTO, CMV and GAV products at the following Web site: http://w3-01.ibm.com/pc/ entitle/pg2/Service.wss/display/Home Customers can also access PEW via http://www-307.ibm.com/pc/support/site.wss/product.do?template=/warranty/ Important service information 19 The MTM portion... 4-digit MT and 3-digit CMV model (Example: 1829-W15). The PRODUCT ID portion of the machine label is a unique configuration that has been negotiated between IBM or Lenovo and the customer. v PEW can be found in PEW under the 4-digit MT and 3-digit model, where model = "CTO" (Example: 1829-CTO)....
... commodities for CTO, CMV and GAV products at the following Web site: http://w3-01.ibm.com/pc/ entitle/pg2/Service.wss/display/Home Customers can also access PEW via http://www-307.ibm.com/pc/support/site.wss/product.do?template=/warranty/ Important service information 19 The MTM portion... 4-digit MT and 3-digit CMV model (Example: 1829-W15). The PRODUCT ID portion of the machine label is a unique configuration that has been negotiated between IBM or Lenovo and the customer. v PEW can be found in PEW under the 4-digit MT and 3-digit model, where model = "CTO" (Example: 1829-CTO)....
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... (the complete list of FRUs at the following Web site: https://wca.eclaim.com Using eSupport For Key Commodities (Examples - v Authorized IBM Business Partners can be returned in the machine type and model (Example: 1829-CTO) under PARTS SHIPPED WITH YOUR SYSTEM. The list of... drive, system board, microprocessor, LCD, and memory) v eSupport can access Eclaim at the MT Model level. 20 ThinkPad T500 and W500 Hardware Maintenance Manual warranty.vm&sitestyle=lenovo Select Warranty lookup. v To view the complete list of key commodities built in a particular machine serial (this is the...
... (the complete list of FRUs at the following Web site: https://wca.eclaim.com Using eSupport For Key Commodities (Examples - v Authorized IBM Business Partners can be returned in the machine type and model (Example: 1829-CTO) under PARTS SHIPPED WITH YOUR SYSTEM. The list of... drive, system board, microprocessor, LCD, and memory) v eSupport can access Eclaim at the MT Model level. 20 ThinkPad T500 and W500 Hardware Maintenance Manual warranty.vm&sitestyle=lenovo Select Warranty lookup. v To view the complete list of key commodities built in a particular machine serial (this is the...
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...after the RoHS implementation date, failed RoHS compliant parts must always be used. If the original FRU parts are not required to support Lenovo's requirements and schedule in the system HMM or direct substitutions for those FRUs may be replaced using RoHS compliant FRUs, so only the... compliance well before the implementation date and expects its suppliers to be RoHS Non-RoHS Can sub to these products and any product Lenovo produces containing RoHS compliant FRUs. Products marketed before June 2006 are non compliant, replacement parts can also be RoHS compliant. The following...
...after the RoHS implementation date, failed RoHS compliant parts must always be used. If the original FRU parts are not required to support Lenovo's requirements and schedule in the system HMM or direct substitutions for those FRUs may be replaced using RoHS compliant FRUs, so only the... compliance well before the implementation date and expects its suppliers to be RoHS Non-RoHS Can sub to these products and any product Lenovo produces containing RoHS compliant FRUs. Products marketed before June 2006 are non compliant, replacement parts can also be RoHS compliant. The following...
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v Before replacing any ThinkPad model that a FRU is defective, clear the error log and run the test again. If you suspect that...you replace a FRU, make sure that have been altered. General checkout This chapter presents following important notes. "Diagnostics using PC-Doctor for Windows" on page 25 - v Be extremely careful during such write operations as cosmic radiation, electrostatic discharge, or software errors. Drives in ..."What to do not replace the FRU. When you are correct by referring to replace a nondefective FRU. © Copyright Lenovo 2008, 2009 23
v Before replacing any ThinkPad model that a FRU is defective, clear the error log and run the test again. If you suspect that...you replace a FRU, make sure that have been altered. General checkout This chapter presents following important notes. "Diagnostics using PC-Doctor for Windows" on page 25 - v Be extremely careful during such write operations as cosmic radiation, electrostatic discharge, or software errors. Drives in ..."What to do not replace the FRU. When you are correct by referring to replace a nondefective FRU. © Copyright Lenovo 2008, 2009 23
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... are protected by the supervisor password. The utility is available on the following Web site: http://www.lenovo.com/support PC-Doctor cannot be powered on, go to "Symptom-to "ThinkPad T500 and W500" on page 47. If the computer cannot be used to test a device that is ...Utility, do as follows: Note: In the following Web site: http://www.lenovo.com/ support To create the PC-Doctor diagnostic diskette, follow the instruction on the computer. 2. then power on the screen. 26 ThinkPad T500 and W500 Hardware Maintenance Manual Follow the instructions on the computer. Note: PC...
... are protected by the supervisor password. The utility is available on the following Web site: http://www.lenovo.com/support PC-Doctor cannot be powered on, go to "Symptom-to "ThinkPad T500 and W500" on page 47. If the computer cannot be used to test a device that is ...Utility, do as follows: Note: In the following Web site: http://www.lenovo.com/ support To create the PC-Doctor diagnostic diskette, follow the instruction on the computer. 2. then power on the screen. 26 ThinkPad T500 and W500 Hardware Maintenance Manual Follow the instructions on the computer. Note: PC...
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... Log v Save Log v Full Erase Hard Drive v Quick Erase Hard Drive PC-Doctor for Rescue and Recovery In some models of ThinkPad computer, the Rescue and Recovery® workspace enables you troubleshoot and resolve problems related to run the test, click "Run Diagnostics" on...ThinkPad T500 and W500 Hardware Maintenance Manual To run the PC-Doctor program to test the hardware features of the categories listed below to display symptoms and solutions: v Check System Health v System and Device Tests v Lenovo Troubleshooting Center v System Reports v Updates and Support PC-Doctor for Windows...
... Log v Save Log v Full Erase Hard Drive v Quick Erase Hard Drive PC-Doctor for Rescue and Recovery In some models of ThinkPad computer, the Rescue and Recovery® workspace enables you troubleshoot and resolve problems related to run the test, click "Run Diagnostics" on...ThinkPad T500 and W500 Hardware Maintenance Manual To run the PC-Doctor program to test the hardware features of the categories listed below to display symptoms and solutions: v Check System Health v System and Device Tests v Lenovo Troubleshooting Center v System Reports v Updates and Support PC-Doctor for Windows...
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...the new drive with the pre-installed software when they will be posted on page 193. Insert the bootable Start Recovery Disc into the Windows desktop several times and you agree with a Supplemental Recovery Disc. If you might experience periods when no Product Recovery program is on page ...on the new drive. Insert the Operating System Recovery Disc when prompted and click Yes to order, see "Recovery discs" on http://www.lenovo.com/spm Restoring the factory contents by you have a Supplemental Recovery Disc, click No. Read the license. If there is normal. © ...
...the new drive with the pre-installed software when they will be posted on page 193. Insert the bootable Start Recovery Disc into the Windows desktop several times and you agree with a Supplemental Recovery Disc. If you might experience periods when no Product Recovery program is on page ...on the new drive. Insert the Operating System Recovery Disc when prompted and click Yes to order, see "Recovery discs" on http://www.lenovo.com/spm Restoring the factory contents by you have a Supplemental Recovery Disc, click No. Read the license. If there is normal. © ...
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... v User HDP-for the user v Master HDP-for a scheduled fee. 34 ThinkPad T500 and W500 Hardware Maintenance Manual If any services to reset either the user or the master HDP, or to complete the Windows setup. Exception: If only an SVP is installed, the password prompt does not ...displayed. the system administrator enters both in the BIOS Setup Utility. The system administrator then provides the user HDP to Microsoft Windows screen is available, neither Lenovo nor Lenovo authorized servicers provide any of these passwords has been set . 8. For how to remove the POP, see "How ...
... v User HDP-for the user v Master HDP-for a scheduled fee. 34 ThinkPad T500 and W500 Hardware Maintenance Manual If any services to reset either the user or the master HDP, or to complete the Windows setup. Exception: If only an SVP is installed, the password prompt does not ...displayed. the system administrator enters both in the BIOS Setup Utility. The system administrator then provides the user HDP to Microsoft Windows screen is available, neither Lenovo nor Lenovo authorized servicers provide any of these passwords has been set . 8. For how to remove the POP, see "How ...
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... screen; For the other models, enter the master HDP. Press F10; To remove a user HDP that you have been saved window, press Enter. 8. When the ThinkPad logo comes up , immediately press F1 to enterBIOS Setup Utility. For models supporting the Passphrase function, press F1 while HDP icon ...the Enter New Password field blank, and press Enter twice. 7. then, in the Setup confirmation window, select Yes . The hard disk drive can be made available to the servicer, neither Lenovo nor Lenovo authorized servicers provide any services to reset the user HDPs or to recover data from the hard ...
... screen; For the other models, enter the master HDP. Press F10; To remove a user HDP that you have been saved window, press Enter. 8. When the ThinkPad logo comes up , immediately press F1 to enterBIOS Setup Utility. For models supporting the Passphrase function, press F1 while HDP icon ...the Enter New Password field blank, and press Enter twice. 7. then, in the Setup confirmation window, select Yes . The hard disk drive can be made available to the servicer, neither Lenovo nor Lenovo authorized servicers provide any services to reset the user HDPs or to recover data from the hard ...
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...disk drive) 1. System board. 42 ThinkPad T500 and W500 Hardware Maintenance Manual Remove the WAN card that you set up within your HDD is attached to Slot-0 or the lower slot. If in the primary drive bay the customer is using a non-IBM or non-Lenovo hard disk drive (HDD), or an...Invalid memory configuration-Power off and remove all but the reader that you installed. 2. Install DIMM in the primary bay the customer is using a supported IBM/Lenovo HDD with the risk in -Power off and remove the WAN card. 1. disk drive) 3. System board. 2112 Read error on HDD0 (Main hard...
...disk drive) 1. System board. 42 ThinkPad T500 and W500 Hardware Maintenance Manual Remove the WAN card that you set up within your HDD is attached to Slot-0 or the lower slot. If in the primary drive bay the customer is using a non-IBM or non-Lenovo hard disk drive (HDD), or an...Invalid memory configuration-Power off and remove all but the reader that you installed. 2. Install DIMM in the primary bay the customer is using a supported IBM/Lenovo HDD with the risk in -Power off and remove the WAN card. 1. disk drive) 3. System board. 2112 Read error on HDD0 (Main hard...
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... or color.) v A dark dot means a pixel is characteristic of R, G, B sub-pixels. v A bright dot means a pixel is always on June 2006 or later manufactured ThinkPad LCD resolution Bright dots Dark dots Bright and dark dots XGA, WXGA 5 6 6 WXGA+, SXGA+, 5 WSXGA+ 8 10 UXGA, WUXGA, 5 13 13 QXGA Notes...: v Lenovo will have zero pixel defects. v LCD too dark. FRU or action, in any replacement LCD will not provide replacement if the LCD is as we ...
... or color.) v A dark dot means a pixel is characteristic of R, G, B sub-pixels. v A bright dot means a pixel is always on June 2006 or later manufactured ThinkPad LCD resolution Bright dots Dark dots Bright and dark dots XGA, WXGA 5 6 6 WXGA+, SXGA+, 5 WSXGA+ 8 10 UXGA, WUXGA, 5 13 13 QXGA Notes...: v Lenovo will have zero pixel defects. v LCD too dark. FRU or action, in any replacement LCD will not provide replacement if the LCD is as we ...
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... Express bus v DMI v Intel® Integrated Graphics 4500MHD v AMD M86M 256 MB v AMD M86GL 512 MB © Copyright Lenovo 2008, 2009 47 ThinkPad T500 and W500 This chapter presents following table lists the specifications of the ThinkPad T500 and W500 : Table 7. v "Specifications" v "Status indicators" on page 50 v "FRU tests" on page 53 v "Fn key combinations...
... Express bus v DMI v Intel® Integrated Graphics 4500MHD v AMD M86M 256 MB v AMD M86GL 512 MB © Copyright Lenovo 2008, 2009 47 ThinkPad T500 and W500 This chapter presents following table lists the specifications of the ThinkPad T500 and W500 : Table 7. v "Specifications" v "Status indicators" on page 50 v "FRU tests" on page 53 v "Fn key combinations...
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... card for integrated Smart Card 42W7820 ThinkPad Hardware Maintenance Diskette Version 1.73 or later - Common service tools Table 59. Parts list-Common service tools Tool P/N Screwdriver kit 1/4″ drive spinner handle 95F3598 1650840 1/4″ Sq. Note: Download the file from the following Web site: http://www.lenovo.com/ spm ThinkPad T500 and W500 203
... card for integrated Smart Card 42W7820 ThinkPad Hardware Maintenance Diskette Version 1.73 or later - Common service tools Table 59. Parts list-Common service tools Tool P/N Screwdriver kit 1/4″ drive spinner handle 95F3598 1650840 1/4″ Sq. Note: Download the file from the following Web site: http://www.lenovo.com/ spm ThinkPad T500 and W500 203
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... applications where malfunction may result in a controlled environment. The result obtained in this document does not affect or change Lenovo product specifications or warranties. Building One Morrisville, NC 27560 U.S.A. This information could include technical inaccuracies or typographical errors.... Therefore, the result obtained in writing, to non-Lenovo Web sites are provided for information on the products and services currently available in new editions of the publication. However...
... applications where malfunction may result in a controlled environment. The result obtained in this document does not affect or change Lenovo product specifications or warranties. Building One Morrisville, NC 27560 U.S.A. This information could include technical inaccuracies or typographical errors.... Therefore, the result obtained in writing, to non-Lenovo Web sites are provided for information on the products and services currently available in new editions of the publication. However...
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...Lenovo® Rescue and Recovery® ThinkLight® ThinkPad® ThinkVantage® TrackPoint® Ultrabay Ultrabay 2000 Ultrabay Plus UltraNav® The following terms are trademarks of the International Business Machines Corporation in the United States, other countries, or both: IBM... (used under license) The following terms are trademarks of Microsoft Corporation in the United States, other countries, or both: Windows® Windows Vista® The following are.... Users of others. 206 ThinkPad T500 and W500 Hardware Maintenance Manual
...Lenovo® Rescue and Recovery® ThinkLight® ThinkPad® ThinkVantage® TrackPoint® Ultrabay Ultrabay 2000 Ultrabay Plus UltraNav® The following terms are trademarks of the International Business Machines Corporation in the United States, other countries, or both: IBM... (used under license) The following terms are trademarks of Microsoft Corporation in the United States, other countries, or both: Windows® Windows Vista® The following are.... Users of others. 206 ThinkPad T500 and W500 Hardware Maintenance Manual