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... for DOS . . . . 26 PC-Doctor for Windows 28 PC-Doctor for Rescue and Recovery . . . ...Lenovo 2008, 2009 No-beep symptoms 44 LCD-related symptoms 45 Intermittent problems 46 Undetermined problems 46 ThinkPad T500... and W500 47 Specifications 47 Status indicators 50 FRU tests 53 Fn key combinations 55 FRU replacement notices 58 Screw notices 58 Retaining serial numbers 59 Removing and replacing a FRU 62 1010 Battery pack 63 1020 Serial Ultrabay Slim device 64... for wireless LAN . . 75 1090 Intel Turbo Memory Minicard or Wireless USB adapter 77 1100 Backup battery ...
... for DOS . . . . 26 PC-Doctor for Windows 28 PC-Doctor for Rescue and Recovery . . . ...Lenovo 2008, 2009 No-beep symptoms 44 LCD-related symptoms 45 Intermittent problems 46 Undetermined problems 46 ThinkPad T500... and W500 47 Specifications 47 Status indicators 50 FRU tests 53 Fn key combinations 55 FRU replacement notices 58 Screw notices 58 Retaining serial numbers 59 Removing and replacing a FRU 62 1010 Battery pack 63 1020 Serial Ultrabay Slim device 64... for wireless LAN . . 75 1090 Intel Turbo Memory Minicard or Wireless USB adapter 77 1100 Backup battery ...
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...pc/ entitle/pg2/Service.wss/display/Home Customers can be found in the HMM. Strategy for replacing FRUs for CTO, CMV, and GAV Product definition Dynamic Configure To Order (CTO) This provides the ability for a customer to configure an IBM® or a Lenovo solution from an eSite, and have...model, where model = "CTO" (Example: 1829-CTO). These sources are hard disk drives, system boards, microprocessors, Liquid Crystal Displays (LCDs), and memory. v Remember, all customers. Also, PEW, eSupport, and the HMM will have this configuration sent to place orders (Example: 1829-W15).
...pc/ entitle/pg2/Service.wss/display/Home Customers can be found in the HMM. Strategy for replacing FRUs for CTO, CMV, and GAV Product definition Dynamic Configure To Order (CTO) This provides the ability for a customer to configure an IBM® or a Lenovo solution from an eSite, and have...model, where model = "CTO" (Example: 1829-CTO). These sources are hard disk drives, system boards, microprocessors, Liquid Crystal Displays (LCDs), and memory. v Remember, all customers. Also, PEW, eSupport, and the HMM will have this configuration sent to place orders (Example: 1829-W15).
Hardware Maintenance Manual
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....vm&sitestyle=lenovo Select Warranty lookup. v Business Partners using Eclaim will be accessed at the MT Model level. 20 ThinkPad T500 and W500 Hardware Maintenance Manual Business Partners will enter Loc ID, MT and Serial, and the key commodities will be displayed. v Authorized IBM Business Partners can... to view the complete list of key commodities will be returned in PEW). hard disk drive, system board, microprocessor, LCD, and memory) v eSupport can be returned in the model type and serial number. Type in the eSupport record under SYSTEM DETAILS. For the ...
....vm&sitestyle=lenovo Select Warranty lookup. v Business Partners using Eclaim will be accessed at the MT Model level. 20 ThinkPad T500 and W500 Hardware Maintenance Manual Business Partners will enter Loc ID, MT and Serial, and the key commodities will be displayed. v Authorized IBM Business Partners can... to view the complete list of key commodities will be returned in PEW). hard disk drive, system board, microprocessor, LCD, and memory) v eSupport can be returned in the model type and serial number. Type in the eSupport record under SYSTEM DETAILS. For the ...
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...Quick Test v CPU/Coprocessor v Systemboard v Video Adapter v Serial Ports v Parallel Ports v Fixed Disks v Diskette Drives v Other Devices v ThinkPad Devices v Communication v Wireless LAN v Advanced Memory Tests v Keyboard v Video v Internal Speaker v Mouse v Diskette v System Load v Optical Drive Test v Intel WLAN Radio Test Notes: ...keys and ESC to select. Press ENTER to move in menus. Run the applicable function test. 5. Follow the instructions on the ThinkPad computer. Exit Diag. A pull-down for DOS. v Video Adapter test supports only the LCD display on the screen. 2....
...Quick Test v CPU/Coprocessor v Systemboard v Video Adapter v Serial Ports v Parallel Ports v Fixed Disks v Diskette Drives v Other Devices v ThinkPad Devices v Communication v Wireless LAN v Advanced Memory Tests v Keyboard v Video v Internal Speaker v Mouse v Diskette v System Load v Optical Drive Test v Intel WLAN Radio Test Notes: ...keys and ESC to select. Press ENTER to move in menus. Run the applicable function test. 5. Follow the instructions on the ThinkPad computer. Exit Diag. A pull-down for DOS. v Video Adapter test supports only the LCD display on the screen. 2....
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... main screen. 28 ThinkPad T500 and W500 Hardware Maintenance Manual Select one of the categories listed below to display symptoms and solutions: v Check System Health v System and Device Tests v Lenovo Troubleshooting Center v System Reports v Updates and Support PC-Doctor for Windows This product is designed... to help you to run the test, click "Run Diagnostics" on the system and reset them if they are incorrect. Detecting system information with PC-Doctor PC-Doctor can detect the following system information: Hardware Info v System Configuration v Memory...
... main screen. 28 ThinkPad T500 and W500 Hardware Maintenance Manual Select one of the categories listed below to display symptoms and solutions: v Check System Health v System and Device Tests v Lenovo Troubleshooting Center v System Reports v Updates and Support PC-Doctor for Windows This product is designed... to help you to run the test, click "Run Diagnostics" on the system and reset them if they are incorrect. Detecting system information with PC-Doctor PC-Doctor can detect the following system information: Hardware Info v System Configuration v Memory...
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...the customer is using a supported IBM/Lenovo HDD with the risk in the primary drive bay the customer is attached. Initialization error on a horizontal surface. System board. 2112 Read error on HDD0 (Main hard disk drive) 2. System board. 42 ThinkPad T500 and W500 Hardware Maintenance Manual ...disk drive. Reseat the hard disk drive. 2. Table 1. Remove all but the reader that you set up for the authentication. 1830 Invalid memory configuration-Power off and remove all but not in -Power off and remove the WAN card. 1. Note: For the construction of the DIMM...
...the customer is using a supported IBM/Lenovo HDD with the risk in the primary drive bay the customer is attached. Initialization error on a horizontal surface. System board. 2112 Read error on HDD0 (Main hard disk drive) 2. System board. 42 ThinkPad T500 and W500 Hardware Maintenance Manual ...disk drive. Reseat the hard disk drive. 2. Table 1. Remove all but the reader that you set up for the authentication. 1830 Invalid memory configuration-Power off and remove all but not in -Power off and remove the WAN card. 1. Note: For the construction of the DIMM...
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... configuration data. DIMM. 2. Fan. 2. Device not found. 1. v Enter the BIOS Setup Utility and add the device in the BIOS Setup Utility. 2. Thermal sensing error. If memory size has been changed, re-create the hibernation file. 1. Device Error. 1. System board. 1. System board. 1. No valid operating system. 1. I/O device IRQ conflict. Load "Setup Defaults...
... configuration data. DIMM. 2. Fan. 2. Device not found. 1. v Enter the BIOS Setup Utility and add the device in the BIOS Setup Utility. 2. Thermal sensing error. If memory size has been changed, re-create the hibernation file. 1. Device Error. 1. System board. 1. System board. 1. No valid operating system. 1. I/O device IRQ conflict. Load "Setup Defaults...
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Specifications Feature Processor Bus architecture Graphic memory chip Description v Intel® Core™ 2 Duo processor P7370 (2.0 GHz), 3-MB L2 cache v Intel Core 2 Duo processor P8400 (2.26 GHz), 3-MB L2 cache v Intel Core 2... Express bus v DMI v Intel® Integrated Graphics 4500MHD v AMD M86M 256 MB v AMD M86GL 512 MB © Copyright Lenovo 2008, 2009 47 ThinkPad T500 and W500 This chapter presents following table lists the specifications of the ThinkPad T500 and W500 : Table 7. v "Specifications" v "Status indicators" on page 50 v "FRU tests" on page 53 v "Fn key ...
Specifications Feature Processor Bus architecture Graphic memory chip Description v Intel® Core™ 2 Duo processor P7370 (2.0 GHz), 3-MB L2 cache v Intel Core 2 Duo processor P8400 (2.26 GHz), 3-MB L2 cache v Intel Core 2... Express bus v DMI v Intel® Integrated Graphics 4500MHD v AMD M86M 256 MB v AMD M86GL 512 MB © Copyright Lenovo 2008, 2009 47 ThinkPad T500 and W500 This chapter presents following table lists the specifications of the ThinkPad T500 and W500 : Table 7. v "Specifications" v "Status indicators" on page 50 v "FRU tests" on page 53 v "Fn key ...
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Table 7. Solid state drive v 64 GB, 8 mm high, SATA interface v 80 GB, 8 mm high, SATA interface v 128 GB, 8 ...7200 rpm, 9.5 mm high, SATA interface Supported hard disk drives varies depending on your model. Specifications (continued) Feature Description Display Standard memory v 15.4-inch, 16M colors, WXGA (1280 × 800 resolution) TFT color LCD v 15.4-inch, 16M colors, WXGA (...-8500) card × 2 v 4-GB DDR3-1067 SDRAM SO-DIMM (PC3-8500) card × 1 Extended memory device v Intel Turbo Memory 2-GB Minicard (some models) 48 ThinkPad T500 and W500 Hardware Maintenance Manual
Table 7. Solid state drive v 64 GB, 8 mm high, SATA interface v 80 GB, 8 mm high, SATA interface v 128 GB, 8 ...7200 rpm, 9.5 mm high, SATA interface Supported hard disk drives varies depending on your model. Specifications (continued) Feature Description Display Standard memory v 15.4-inch, 16M colors, WXGA (1280 × 800 resolution) TFT color LCD v 15.4-inch, 16M colors, WXGA (...-8500) card × 2 v 4-GB DDR3-1067 SDRAM SO-DIMM (PC3-8500) card × 1 Extended memory device v Intel Turbo Memory 2-GB Minicard (some models) 48 ThinkPad T500 and W500 Hardware Maintenance Manual
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If the problem does not recur, return the DIMM to enable it . Run Diagnostics --> ThinkPad Devices --> Fan. This drift can occur when a slight, steady pressure is applied to enable it . If the pointer stops after a short time, ...are installed, remove one , and run Diagnostics --> Advanced Memory Tests. 2. If the TrackPoint is disabled, select Automatic to the TrackPoint pointer. If enabling the Touch Pad does not correct the problem, continue with the following : v Interactive Tests --> Mouse 54 ThinkPad T500 and W500 Hardware Maintenance Manual Interactive Tests --> Optical Drive ...
If the problem does not recur, return the DIMM to enable it . Run Diagnostics --> ThinkPad Devices --> Fan. This drift can occur when a slight, steady pressure is applied to enable it . If the pointer stops after a short time, ...are installed, remove one , and run Diagnostics --> Advanced Memory Tests. 2. If the TrackPoint is disabled, select Automatic to the TrackPoint pointer. If enabling the Touch Pad does not correct the problem, continue with the following : v Interactive Tests --> Mouse 54 ThinkPad T500 and W500 Hardware Maintenance Manual Interactive Tests --> Optical Drive ...
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Removal steps of the arrow. 1 ThinkPad T500 and W500 77 For the models with the Wireless USB adapter. In step 1 , unplug the jack by using the removal tool antenna RF connector (P/N: 08K7159) ... or palm rest with fingerprint reader" on page 67 v "1060 Keyboard" on page 71 Table 20. 1090 Intel Turbo Memory Minicard or Wireless USB adapter For access, remove these FRUs in direction of Intel Turbo Memory Minicard or Wireless USB adapter Note: Step 1 is only for the models with the Intel Turbo...
Removal steps of the arrow. 1 ThinkPad T500 and W500 77 For the models with the Wireless USB adapter. In step 1 , unplug the jack by using the removal tool antenna RF connector (P/N: 08K7159) ... or palm rest with fingerprint reader" on page 67 v "1060 Keyboard" on page 71 Table 20. 1090 Intel Turbo Memory Minicard or Wireless USB adapter For access, remove these FRUs in direction of Intel Turbo Memory Minicard or Wireless USB adapter Note: Step 1 is only for the models with the Intel Turbo...
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Removal steps of Intel Turbo Memory Minicard or Wireless USB adapter (continued) 2 3 Step 2 Screw (quantity) For Japan M2 × 3 mm, tamper proof (2) Color Black Other than Japan M2 × 3 mm, wafer-head, nylon-coated (2) Silver Torque 0.189 Nm (1.85 kgfcm) 0.189 Nm (1.85 kgfcm) 4 78 ThinkPad T500 and W500 Hardware Maintenance Manual Table 20.
Removal steps of Intel Turbo Memory Minicard or Wireless USB adapter (continued) 2 3 Step 2 Screw (quantity) For Japan M2 × 3 mm, tamper proof (2) Color Black Other than Japan M2 × 3 mm, wafer-head, nylon-coated (2) Silver Torque 0.189 Nm (1.85 kgfcm) 0.189 Nm (1.85 kgfcm) 4 78 ThinkPad T500 and W500 Hardware Maintenance Manual Table 20.
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...M2 × 3 mm, wafer-head, nylon-coated (1) Color Silver Torque 0.189 Nm (1.85 kgfcm) 100 ThinkPad T500 and W500 Hardware Maintenance Manual 1190 Structure frame For access, remove these FRUs, in order: v "1010 Battery pack..." on page 63 v "1020 Serial Ultrabay Slim device" on page 64 v "1030 Hard disk drive (HDD) cover, HDD and HDD rubber rails or solid state drive (SSD) ...on page 73 v "1080 PCI Express Mini Card for wireless LAN" on page 75 v "1090 Intel Turbo Memory Minicard or Wireless USB adapter" on page 77 v "1120 Keyboard bezel" on page 81 v "1130 PCI ...
...M2 × 3 mm, wafer-head, nylon-coated (1) Color Silver Torque 0.189 Nm (1.85 kgfcm) 100 ThinkPad T500 and W500 Hardware Maintenance Manual 1190 Structure frame For access, remove these FRUs, in order: v "1010 Battery pack..." on page 63 v "1020 Serial Ultrabay Slim device" on page 64 v "1030 Hard disk drive (HDD) cover, HDD and HDD rubber rails or solid state drive (SSD) ...on page 73 v "1080 PCI Express Mini Card for wireless LAN" on page 75 v "1090 Intel Turbo Memory Minicard or Wireless USB adapter" on page 77 v "1120 Keyboard bezel" on page 81 v "1130 PCI ...
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... sensitive. For access, remove these FRUs, in order: v "1010 Battery pack" on page 63 v "1020 Serial Ultrabay Slim device" on page 64 v "1030 Hard disk drive (HDD) cover, HDD and HDD rubber rails or solid state drive (SSD) and storage converter" on page 65 v... "1130 PCI Express Mini Card for the HDD Active Protection System™ e ICH (I/O Controller Hub) a b e c d 104 ThinkPad T500 and W500 Hardware Maintenance Manual a CPU b Video chip c MCH (Memory Controller Hub) d Accelerometer chip for wireless WAN" on page 83 v "1140 Speaker assembly" on page 85 v "1150 Fan assembly"...
... sensitive. For access, remove these FRUs, in order: v "1010 Battery pack" on page 63 v "1020 Serial Ultrabay Slim device" on page 64 v "1030 Hard disk drive (HDD) cover, HDD and HDD rubber rails or solid state drive (SSD) and storage converter" on page 65 v... "1130 PCI Express Mini Card for the HDD Active Protection System™ e ICH (I/O Controller Hub) a b e c d 104 ThinkPad T500 and W500 Hardware Maintenance Manual a CPU b Video chip c MCH (Memory Controller Hub) d Accelerometer chip for wireless WAN" on page 83 v "1140 Speaker assembly" on page 85 v "1150 Fan assembly"...
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...on page 191 v "Power cords" on page 192 v "Recovery discs" on page 193 v "Common service tools" on product design may include a memory, a wireless card, a keyboard, and a palm rest with specific models listed and described as options. Optional-service CRUs These CRUs are isolated parts ... of CRUs: Self-service CRUs These CRUs unplug or are specified. Examples of the service parts. ThinkPad T500 and W500 121 v FRU with finger print reader and touchpad. ThinkPad computers contain the following lists of these models, unless specific country or region designator is an Optional-service...
...on page 191 v "Power cords" on page 192 v "Recovery discs" on page 193 v "Common service tools" on product design may include a memory, a wireless card, a keyboard, and a palm rest with specific models listed and described as options. Optional-service CRUs These CRUs are isolated parts ... of CRUs: Self-service CRUs These CRUs unplug or are specified. Examples of the service parts. ThinkPad T500 and W500 121 v FRU with finger print reader and touchpad. ThinkPad computers contain the following lists of these models, unless specific country or region designator is an Optional-service...
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Table 42. FRU 7 Intel Turbo Memory Minicard, 2GB (half size) v 2055-CTO, 2Ex, 2Nx, 2Px, 3Ax, 48x, 49x, 4Ax, 4Ex, 4Fx, 4Gx, 4Hx, 5Rx, 5Vx, 5Wx... v 4062-CTO, 24x, 27x, 2Ax, 2Gx, 2Yx, 3Bx, 3Hx, 3Sx v 4063-CTO, 2Tx, 2Ux, 34x, 3Fx v 4064-CTO v 4065-CTO 7 Intel Turbo Memory Minicard, 4GB (half size) v 2055-CTO v 2056-CTO v 2081-CTO v 2082-CTO v 2083-CTO v 2087-CTO v 2088-CTO v 2089-CTO v 2241-CTO v..., 4Bx v 4062-CTO, 3Qx v 4063-CTO v 4064-CTO v 4065-CTO FRU no. 42T0991 RoHS CRU ID ID R ** 42T0995 R ** 126 ThinkPad T500 and W500 Hardware Maintenance Manual Parts list-Overall (continued) No.
Table 42. FRU 7 Intel Turbo Memory Minicard, 2GB (half size) v 2055-CTO, 2Ex, 2Nx, 2Px, 3Ax, 48x, 49x, 4Ax, 4Ex, 4Fx, 4Gx, 4Hx, 5Rx, 5Vx, 5Wx... v 4062-CTO, 24x, 27x, 2Ax, 2Gx, 2Yx, 3Bx, 3Hx, 3Sx v 4063-CTO, 2Tx, 2Ux, 34x, 3Fx v 4064-CTO v 4065-CTO 7 Intel Turbo Memory Minicard, 4GB (half size) v 2055-CTO v 2056-CTO v 2081-CTO v 2082-CTO v 2083-CTO v 2087-CTO v 2088-CTO v 2089-CTO v 2241-CTO v..., 4Bx v 4062-CTO, 3Qx v 4063-CTO v 4064-CTO v 4065-CTO FRU no. 42T0991 RoHS CRU ID ID R ** 42T0995 R ** 126 ThinkPad T500 and W500 Hardware Maintenance Manual Parts list-Overall (continued) No.
Service Guide
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...SSD) problems 31 Fingerprint reader problems . . . . . 33 © Copyright Lenovo 2008 Startup problems 33 Chapter 4. Warranty information . . . . 63 Types of your... Replacing the battery 39 Upgrading the hard disk drive or solid state drive 41 Replacing memory 48 Chapter 6. Finding information . . . . . 1 This guide and other .... . 6 Handle storage media and drives properly 6 Be sure not to modify your ThinkPad computer 5 Important tips 5 Be careful about where and how you work 5 Be gentle... . . 7 Cleaning the cover of warranty service 64 Appendix B. Getting help and service . . ....
...SSD) problems 31 Fingerprint reader problems . . . . . 33 © Copyright Lenovo 2008 Startup problems 33 Chapter 4. Warranty information . . . . 63 Types of your... Replacing the battery 39 Upgrading the hard disk drive or solid state drive 41 Replacing memory 48 Chapter 6. Finding information . . . . . 1 This guide and other .... . 6 Handle storage media and drives properly 6 Be sure not to modify your ThinkPad computer 5 Important tips 5 Be careful about where and how you work 5 Be gentle... . . 7 Cleaning the cover of warranty service 64 Appendix B. Getting help and service . . ....
Service Guide
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...transferring data to work properly: v Scratching the surface of the ThinkPad Advanced Dock. Be sure not to replace your system board, or HDD or SSD. If you forget a supervisor or hard disk password, Lenovo authorized service provider cannot reset it not to or from your ...ThinkPad repair technician should disassemble and repair your computer. v Do not modify or tape the latches to your data. v Turn off your computer if you install any static electricity from a Flash Media Card, such as xD-Picture Card, SD Card, Memory Stick, and MultiMediaCard - Memory module - Memory...
...transferring data to work properly: v Scratching the surface of the ThinkPad Advanced Dock. Be sure not to replace your system board, or HDD or SSD. If you forget a supervisor or hard disk password, Lenovo authorized service provider cannot reset it not to or from your ...ThinkPad repair technician should disassemble and repair your computer. v Do not modify or tape the latches to your data. v Turn off your computer if you install any static electricity from a Flash Media Card, such as xD-Picture Card, SD Card, Memory Stick, and MultiMediaCard - Memory module - Memory...
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For details about safety. How can be found in the package with or without a recovery disc or Windows disc depending on your ThinkPad computer," on page 1. My computer is accessible. See "Problem solving" in Access Help. This chapter presents information for detailed ... the SSD, the PCI Express Mini Card, the Modem Daughter Card, the memory, the keyboard, or the palm rest. What safety precautions should I need to upgrade a device or I follow when using my ThinkPad computer? See http://www.lenovo.com/think/support. Chapter 3. See "Read this first" on page v, and...
For details about safety. How can be found in the package with or without a recovery disc or Windows disc depending on your ThinkPad computer," on page 1. My computer is accessible. See "Problem solving" in Access Help. This chapter presents information for detailed ... the SSD, the PCI Express Mini Card, the Modem Daughter Card, the memory, the keyboard, or the palm rest. What safety precautions should I need to upgrade a device or I follow when using my ThinkPad computer? See http://www.lenovo.com/think/support. Chapter 3. See "Read this first" on page v, and...
Service Guide
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...-PCI Ethernet Card or an Ethernet of them. v If the computer stops during the test, have the computer serviced. 16 ThinkPad® T500 and W500 Service and Troubleshooting Guide Test your computer's memory with PC-Doctor. 0250: System battery error The backup battery, which is used to continue. Press Daughter Card. Turn off...
...-PCI Ethernet Card or an Ethernet of them. v If the computer stops during the test, have the computer serviced. 16 ThinkPad® T500 and W500 Service and Troubleshooting Guide Test your computer's memory with PC-Doctor. 0250: System battery error The backup battery, which is used to continue. Press Daughter Card. Turn off...