Service Guide
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... 4. Removal and Replacement Procedures 6-1 Handling Static-Sensitive Devices 6-2 Covers 6-3 Power Supply 6-15 CD-ROM Drive, Tape Drive, Diskette Drive 6-19 Backplane 6-20 Adapters 6-22 Memory Cards 6-26 Memory Module 6-29 I/O Planar 6-31 Processor Card 6-35 Service Processor 6-37 Battery 6-38 Fans 6-42 Operator Panel Display 6-44 Operator Panel Control Assembly 6-45 Serial...
... 4. Removal and Replacement Procedures 6-1 Handling Static-Sensitive Devices 6-2 Covers 6-3 Power Supply 6-15 CD-ROM Drive, Tape Drive, Diskette Drive 6-19 Backplane 6-20 Adapters 6-22 Memory Cards 6-26 Memory Module 6-29 I/O Planar 6-31 Processor Card 6-35 Service Processor 6-37 Battery 6-38 Fans 6-42 Operator Panel Display 6-44 Operator Panel Control Assembly 6-45 Serial...
Service Guide
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..., the LCD displays 4BA00000. E07F. System Initialization System firmware begins to start the On-line Diagnostics (Hard Disk) Chapter 1. Memory Test The system firmware tests the system memory and identifies failing memory cards and memory module locations. Reference Information 1-9 The user can enter the Systems Management Services menu by pressing the enter key on...
..., the LCD displays 4BA00000. E07F. System Initialization System firmware begins to start the On-line Diagnostics (Hard Disk) Chapter 1. Memory Test The system firmware tests the system memory and identifies failing memory cards and memory module locations. Reference Information 1-9 The user can enter the Systems Management Services menu by pressing the enter key on...
Service Guide
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... Action column. The diagnostics loaded. The system stopped and a POST indicator is not displayed. Enter the password. If the POST indicator represents: memory, record error code M0MEM002. network, record error code M0NET000. 5. Action The flash EPROM data is displayed. keyboard, record error code M0KBD000. Go...system login prompt is corrupted. You are not allowed to continue until the diagnostics are sure you pressed the correct key in the IBM RS/6000 Diagnostic Information for Multiple Bus Systems. You may not have pressed the correct key or you may not have entered ...
... Action column. The diagnostics loaded. The system stopped and a POST indicator is not displayed. Enter the password. If the POST indicator represents: memory, record error code M0MEM002. network, record error code M0NET000. 5. Action The flash EPROM data is displayed. keyboard, record error code M0KBD000. Go...system login prompt is corrupted. You are not allowed to continue until the diagnostics are sure you pressed the correct key in the IBM RS/6000 Diagnostic Information for Multiple Bus Systems. You may not have pressed the correct key or you may not have entered ...
Service Guide
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Does the fan in the IBM RS/6000 Diagnostic Information for Multiple Bus Systems. YES Go to "MAP 410: Repair Checkout" in the power supply turn on and the power LED ... all the adapters. 4. Remove the CPU card(s). 6. Turn the power off. 2. Remove all the fans, except the fan in the power supply. 8. Unplug all installed memory cards. 5. NO Replace the I/O planar. Unplug the power cables from the wall outlet. 3. Turn the power on ? Record the slot numbers of any cables attached...
Does the fan in the IBM RS/6000 Diagnostic Information for Multiple Bus Systems. YES Go to "MAP 410: Repair Checkout" in the power supply turn on and the power LED ... all the adapters. 4. Remove the CPU card(s). 6. Turn the power off. 2. Remove all the fans, except the fan in the power supply. 8. Unplug all installed memory cards. 5. NO Replace the I/O planar. Unplug the power cables from the wall outlet. 3. Turn the power on ? Record the slot numbers of any cables attached...
Service Guide
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...following order. 1. Turn the power on . If the system does not power on or the power LED does not stay on page 2-13 in the IBM RS/6000 Diagnostic Information for the new symptom. Unplug the system unit power cable from the wall outlet. 3. Connect the system unit power cable to... part is installed or connected. Install or connect the parts in J1 and J2, not J1 and J3. Install or connect one pair at a time) 3. Memory cards. (One at a time, until all the parts have been installed. ISA cards, lowest slot to the wall outlet. 5. Fans. Does the fan in ...
...following order. 1. Turn the power on . If the system does not power on or the power LED does not stay on page 2-13 in the IBM RS/6000 Diagnostic Information for the new symptom. Unplug the system unit power cable from the wall outlet. 3. Connect the system unit power cable to... part is installed or connected. Install or connect the parts in J1 and J2, not J1 and J3. Install or connect one pair at a time) 3. Memory cards. (One at a time, until all the parts have been installed. ISA cards, lowest slot to the wall outlet. 5. Fans. Does the fan in ...
Service Guide
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... 14. Remove the side cover 6. Record the slot numbers of any cables attached to each other. Record the position of the memory DIMMs. Remove all installed memory DIMMs except for the operator panel to "Step 1540-4" on page 2-20. YES Go to stabilize at a checkpoint. Turn the ...may take up to 3 minutes to "Step 1540-3" on page 2-21. Remove all external cables. 5. Disconnect the diskette drive cable from the first Memory card. Label and record the location of the ISA and PCI adapters. Maintenance Analysis Procedures 2-19 Turn the power on the I /O planar. 11...
... 14. Remove the side cover 6. Record the slot numbers of any cables attached to each other. Record the position of the memory DIMMs. Remove all installed memory DIMMs except for the operator panel to "Step 1540-4" on page 2-20. YES Go to stabilize at a checkpoint. Turn the ...may take up to 3 minutes to "Step 1540-3" on page 2-21. Remove all external cables. 5. Disconnect the diskette drive cable from the first Memory card. Label and record the location of the ISA and PCI adapters. Maintenance Analysis Procedures 2-19 Turn the power on the I /O planar. 11...
Service Guide
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Memory DIMMs (pair) 3. Service Processor Wait for assistance. Note: Checkpoints E1F2, E1F3 and STBY are stable as soon as they appear. System Card ...If the symptom did not change and all the FRUs have been exchanged, call for a I /O planar (see notes on page 2-18 in the IBM RS/6000 Diagnostic Information for the new symptom. YES Go to assure stability, depending on page 2-1.) 5. Step 1540-3 One of the FRUs remaining in ...the defective FRU is defective. If the following FRUs in the system unit is identified or all the FRUs have been exchanged. Memory card 4.
Memory DIMMs (pair) 3. Service Processor Wait for assistance. Note: Checkpoints E1F2, E1F3 and STBY are stable as soon as they appear. System Card ...If the symptom did not change and all the FRUs have been exchanged, call for a I /O planar (see notes on page 2-18 in the IBM RS/6000 Diagnostic Information for the new symptom. YES Go to assure stability, depending on page 2-1.) 5. Step 1540-3 One of the FRUs remaining in ...the defective FRU is defective. If the following FRUs in the system unit is identified or all the FRUs have been exchanged. Memory card 4.
Service Guide
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... with code E1F2, E1F3, E1F7, or STBY? Note: Checkpoints E1F2, E1F3 and STBY are installed and tested, record the positions of the memory DIMMs in the second memory card. NO Go to assure stability, depending on page 2-22. YES Repeat this step with the second... (if previously installed). Repeat this step until all the memory DIMMs are stable as soon as they appear. Turn the power off and remove the power cable. 2. Install a pair of the memory DIMMs from the second memory card except 1 pair. Remove all of memory DIMMs. 3. Reinstall the power cable. 4. Wait for...
... with code E1F2, E1F3, E1F7, or STBY? Note: Checkpoints E1F2, E1F3 and STBY are installed and tested, record the positions of the memory DIMMs in the second memory card. NO Go to assure stability, depending on page 2-22. YES Repeat this step with the second... (if previously installed). Repeat this step until all the memory DIMMs are stable as soon as they appear. Turn the power off and remove the power cable. 2. Install a pair of the memory DIMMs from the second memory card except 1 pair. Remove all of memory DIMMs. 3. Reinstall the power cable. 4. Wait for...
Service Guide
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... are stable as soon as they appear. Turn the power off and remove the power cable. 2. NO Go to "MAP 410: Repair Checkout" in the IBM RS/6000 Diagnostic Information for the operator panel to assure stability, depending on system configuration. YES Go to "Step 1540-6" on . 5. Turn the power on... the power cable. 4. Does the operator panel stabilize with code E1F2, E1F3, E1F7, or STBY? Other checkpoints may be caused by the last pair of memory DIMMs installed or the memory card. To isolate the failing FRU, do the following: 1. Exchange the last...
... are stable as soon as they appear. Turn the power off and remove the power cable. 2. NO Go to "MAP 410: Repair Checkout" in the IBM RS/6000 Diagnostic Information for the operator panel to assure stability, depending on system configuration. YES Go to "Step 1540-6" on . 5. Turn the power on... the power cable. 4. Does the operator panel stabilize with code E1F2, E1F3, E1F7, or STBY? Other checkpoints may be caused by the last pair of memory DIMMs installed or the memory card. To isolate the failing FRU, do the following: 1. Exchange the last...
Service Guide
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.... If you do not find a problem, return to "MAP 410: Repair Checkout" in the IBM RS/6000 Diagnostic Information for Multiple Bus Systems. Chapter 2. Maintenance Analysis Procedures 2-23 YES Go to "Step 1540-1" on system configuration. Memory card b. Reinstall the power cable. 4. Wait for the operator panel to assure stability, depending on...
.... If you do not find a problem, return to "MAP 410: Repair Checkout" in the IBM RS/6000 Diagnostic Information for Multiple Bus Systems. Chapter 2. Maintenance Analysis Procedures 2-23 YES Go to "Step 1540-1" on system configuration. Memory card b. Reinstall the power cable. 4. Wait for the operator panel to assure stability, depending on...
Service Guide
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... Error Codes. DevOfl cmd. 21E00xxx SCSI Tape 21ED0xxx SCSI Changer. 21EE0xxx Other SCSI device type. 21F00xxx SCSI CD-ROM. 21F20xxx SCSI Read/Write Optical. 25000000 Memory Controller Failed. 3-6 Service Guide Action / Possible Failing FRU Notes: 1. Refer to 21A00xxx for a description and repair action for the xxx value. Replace the System Board...
... Error Codes. DevOfl cmd. 21E00xxx SCSI Tape 21ED0xxx SCSI Changer. 21EE0xxx Other SCSI device type. 21F00xxx SCSI CD-ROM. 21F20xxx SCSI Read/Write Optical. 25000000 Memory Controller Failed. 3-6 Service Guide Action / Possible Failing FRU Notes: 1. Refer to 21A00xxx for a description and repair action for the xxx value. Replace the System Board...
Service Guide
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...error. 25AA0004 Write-recv error. 25AA0005 Write-disable error. 25AA0006 Write-Trans error. 25AA0007 Unable to lock EEPROM. 25B00001 No memory modules detected in the correct position if doing a privileged-access password install. 2. Refer to Action under error code 25AA0xxx. ...Page 8 of "yy". Refer to Action under error code 25A80xxx. Error Code to identify which memory module (or memory module pair) the error is in either memory card 1 or 2. 25Cyyxxx Memory Card problems. Action / Possible Failing FRU Refer to Action under error code 25A80xxx. EEPROM problem ...
...error. 25AA0004 Write-recv error. 25AA0005 Write-disable error. 25AA0006 Write-Trans error. 25AA0007 Unable to lock EEPROM. 25B00001 No memory modules detected in the correct position if doing a privileged-access password install. 2. Refer to Action under error code 25AA0xxx. ...Page 8 of "yy". Refer to Action under error code 25A80xxx. Error Code to identify which memory module (or memory module pair) the error is in either memory card 1 or 2. 25Cyyxxx Memory Card problems. Action / Possible Failing FRU Refer to Action under error code 25A80xxx. EEPROM problem ...
Service Guide
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... definition of 24). Table 3-1 (Page 9 of "yy". 1. Firmware Error Codes. Action / Possible Failing FRU Replace unsupported memory module. There may be good, when replacing memory replace 1 memory module at a time, not both memory modules in the pair are disabled. Replace memory card. 3. Replace memory card. 3. See "Memory PD Bits" on page 3-26 for definition of the 2 indicated...
... definition of 24). Table 3-1 (Page 9 of "yy". 1. Firmware Error Codes. Action / Possible Failing FRU Replace unsupported memory module. There may be good, when replacing memory replace 1 memory module at a time, not both memory modules in the pair are disabled. Replace memory card. 3. Replace memory card. 3. See "Memory PD Bits" on page 3-26 for definition of the 2 indicated...
Service Guide
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...Service Processor reports CPU Over Temperature Alert. 2BA00311 Service Processor reports IO Over Temperature Alert. 2BA00312 Service Processor reports Memory Over Temperature Alert. If problem persists, replace Power Supply. 3. See error code 2BA00200 for cool air flow ... 3-1.) 1. Replace I /O Board. (See notes on 3-1.) 1. Check for recovery procedure. 1. If the problem persists, replace CPU Card 1. Replace Memory Card. Error Code to the system. 2. Chapter 3. Action / Possible Failing FRU See error code 2BA00200 for cool air flow obstructions to the system....
...Service Processor reports CPU Over Temperature Alert. 2BA00311 Service Processor reports IO Over Temperature Alert. 2BA00312 Service Processor reports Memory Over Temperature Alert. If problem persists, replace Power Supply. 3. See error code 2BA00200 for cool air flow ... 3-1.) 1. Replace I /O Board. (See notes on 3-1.) 1. Check for recovery procedure. 1. If the problem persists, replace CPU Card 1. Replace Memory Card. Error Code to the system. 2. Chapter 3. Action / Possible Failing FRU See error code 2BA00200 for cool air flow obstructions to the system....
Service Guide
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.... Check fans for cool air flow obstructions to the system. 2. Replace fan 3. 2. Replace fan 4. 2. Replace Power Supply. 2. If problem persists, replace Memory Card. 1. Error Code Description 2BA00337 Service Processor reports Memory Critical Over Temperature Slow Shutdown request. 2BA00338 Service Processor reports Generic Fast Shutdown request. 2BA00340 Service Processor reports Locked fan Fast...
.... Check fans for cool air flow obstructions to the system. 2. Replace fan 3. 2. Replace fan 4. 2. Replace Power Supply. 2. If problem persists, replace Memory Card. 1. Error Code Description 2BA00337 Service Processor reports Memory Critical Over Temperature Slow Shutdown request. 2BA00338 Service Processor reports Generic Fast Shutdown request. 2BA00340 Service Processor reports Locked fan Fast...
Service Guide
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... firmware supports Service Processor surveillance. 3. If the problem persists, call the support center for assistance. 3-20 Service Guide A memory temperature warning detected. Over temperature on either processor card 1 or processor card 2. (If the system is running , refer ...problem; Critical temperature on I /O board. (See notes on 3-1.) Replace failing processor card 1. I /O board. Firmware Error Codes. A critical memory temperature condition detected. Power supply. 2. CPU card. 4. Surveillance mode control is failing. Table 3-1 (Page 19 of 24). If the system is...
... firmware supports Service Processor surveillance. 3. If the problem persists, call the support center for assistance. 3-20 Service Guide A memory temperature warning detected. Over temperature on either processor card 1 or processor card 2. (If the system is running , refer ...problem; Critical temperature on I /O board. (See notes on 3-1.) Replace failing processor card 1. I /O board. Firmware Error Codes. A critical memory temperature condition detected. Power supply. 2. CPU card. 4. Surveillance mode control is failing. Table 3-1 (Page 19 of 24). If the system is...
Service Guide
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If you replace FRUs and the problem is the PD values in the table below. unless otherwise indicated in pairs. 3-26 Service Guide Memory Module PD bits PD value Size 58 32MB 38 128MB Clock Cycle (nsecs) 10 10 Parity/ ECC ECC ECC Note: Memory modules must be installed in the tables. Use these values to &hdref refid=1540. Memory PD Bits The following table expands the firmware error code 25Cyyxxx on page 3-9, where yy is still not corrected, go to identify the type of memory that generated the error. Table 3-2.
If you replace FRUs and the problem is the PD values in the table below. unless otherwise indicated in pairs. 3-26 Service Guide Memory Module PD bits PD value Size 58 32MB 38 128MB Clock Cycle (nsecs) 10 10 Parity/ ECC ECC ECC Note: Memory modules must be installed in the tables. Use these values to &hdref refid=1540. Memory PD Bits The following table expands the firmware error code 25Cyyxxx on page 3-9, where yy is still not corrected, go to identify the type of memory that generated the error. Table 3-2.
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... E103 E104 E105 E108 E109 E10A E10B E10C E10D E10E E10F E110 E111 E112 E113 E114 E115 Reserved Video enabled, extended memory test Firmware restart Set memory refresh (composite img) Set memory refresh (recovery block) Transfer control to composite image BAD CRC - See the note on 3-29. 3-32 Service Guide See...RAM BAD CRC - See the note on 3-29. If you replace FRUs and the problem is valid GOOD CRC - Run recovery block base memory (test 2K), set stack Copy CRC verification code to RAM Turn on cache Flush cache Jump to CRC verification code in RAM Compute composite image...
... E103 E104 E105 E108 E109 E10A E10B E10C E10D E10E E10F E110 E111 E112 E113 E114 E115 Reserved Video enabled, extended memory test Firmware restart Set memory refresh (composite img) Set memory refresh (recovery block) Transfer control to composite image BAD CRC - See the note on 3-29. 3-32 Service Guide See...RAM BAD CRC - See the note on 3-29. If you replace FRUs and the problem is valid GOOD CRC - Run recovery block base memory (test 2K), set stack Copy CRC verification code to RAM Turn on cache Flush cache Jump to CRC verification code in RAM Compute composite image...
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... in socket. See the note on 3-29. successful Disable interrupts, set TOC BAD CRC - See the note on 3-29. Initialize base memory, stack Copy uncompressed recovery block code to RAM Jump to RAM, flush cache Set MP operational parameters Set MP cpu node characteristics Park secondary ...processors in parking lot Primary processor sync Unexpected return from Open Firmware (system lockup) Action/ Possible Failing FRU See the note on 3-29. Memory Card 3. See the note on cache Copy recovery block data section to RAM Invalidate and flush cache, set TOC Branch to RAM BAD CRC...
... in socket. See the note on 3-29. successful Disable interrupts, set TOC BAD CRC - See the note on 3-29. Initialize base memory, stack Copy uncompressed recovery block code to RAM Jump to RAM, flush cache Set MP operational parameters Set MP cpu node characteristics Park secondary ...processors in parking lot Primary processor sync Unexpected return from Open Firmware (system lockup) Action/ Possible Failing FRU See the note on 3-29. Memory Card 3. See the note on cache Copy recovery block data section to RAM Invalidate and flush cache, set TOC Branch to RAM BAD CRC...
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... E136 E137 E138 E139 E13A E140 E149 E14C E14D Build device tree Create ROOT node Create cpus node Create L2 Cache node Create memory node Create memory module node Test memory Create openprom node Create options node Create aliases node and system aliases Create packages node PReP style load Create boot mgr node...
... E136 E137 E138 E139 E13A E140 E149 E14C E14D Build device tree Create ROOT node Create cpus node Create L2 Cache node Create memory node Create memory module node Test memory Create openprom node Create options node Create aliases node and system aliases Create packages node PReP style load Create boot mgr node...