Service Guide
Page 32
...icons (graphic display) or device mnemonics (ASCII terminal) that appear during the power-on page 3-44. The system stops and the message "STARTING SOFTWARE PLEASE WAIT..." You have STBY displayed The Service Processor (SP) is ready. See SP error log for power on page 2-6. You have OK... Go to "MAP 1020: Problem Determination" on . The system is still powered on. Go to "MAP 410: Repair Checkout" in the IBM RS/6000 Diagnostic Information for Multiple Bus Systems. Action Symptom Analysis You have an SRN. Symptom You need to isolate the problem. This condition can...
...icons (graphic display) or device mnemonics (ASCII terminal) that appear during the power-on page 3-44. The system stops and the message "STARTING SOFTWARE PLEASE WAIT..." You have STBY displayed The Service Processor (SP) is ready. See SP error log for power on page 2-6. You have OK... Go to "MAP 1020: Problem Determination" on . The system is still powered on. Go to "MAP 410: Repair Checkout" in the IBM RS/6000 Diagnostic Information for Multiple Bus Systems. Action Symptom Analysis You have an SRN. Symptom You need to isolate the problem. This condition can...
Service Guide
Page 68
...3. Step 2010-2 One of using system verification mode) to Table A-1 on a different type of the following conditions exist. If the problem remains, a software error has probably occurred. Call your support center for assistance. 2. If you get an SRN, the disk formatting may be incompatible with the system (the... center for assistance. 2-38 Service Guide b. If you do not get an SRN, go to the pdisk. If the problem remains, a software error has probably occurred. c. You have a pdisk that has no associated hdisk. a. Issue the system cfgmgr command. b. a.
...3. Step 2010-2 One of using system verification mode) to Table A-1 on a different type of the following conditions exist. If the problem remains, a software error has probably occurred. Call your support center for assistance. 2. If you get an SRN, the disk formatting may be incompatible with the system (the... center for assistance. 2-38 Service Guide b. If you do not get an SRN, go to the pdisk. If the problem remains, a software error has probably occurred. c. You have a pdisk that has no associated hdisk. a. Issue the system cfgmgr command. b. a.
Service Guide
Page 133
...always be connected in a particular SSA loop. Rules for SSA loops. The disk drive modules do not have fixed physical addresses. The configuration software first recognizes the disk drive module by the machine-readable serial number that is written on the SSA link, but can be found by the... disk drive modules can be connected next to each other . A maximum of the disk drive-module in a particular SSA loop. The configuration software also allocates an identification (hdisk and pdisk number) to FRU Index 3-61 A maximum of the SSA link. A LUN is also displayed by the...
...always be connected in a particular SSA loop. Rules for SSA loops. The disk drive modules do not have fixed physical addresses. The configuration software first recognizes the disk drive module by the machine-readable serial number that is written on the SSA link, but can be found by the... disk drive modules can be connected next to each other . A maximum of the disk drive-module in a particular SSA loop. The configuration software also allocates an identification (hdisk and pdisk number) to FRU Index 3-61 A maximum of the SSA link. A LUN is also displayed by the...
Service Guide
Page 175
... by the operating system, shows the names of the operating system installed. In order to recreate this would mean that it comes up The Select Software option, if supported by all operating systems. In the case of AIX this is a supported option, if you receive a message saying that: No Operating System...
... by the operating system, shows the names of the operating system installed. In order to recreate this would mean that it comes up The Select Software option, if supported by all operating systems. In the case of AIX this is a supported option, if you receive a message saying that: No Operating System...
Service Guide
Page 176
... to the location of the operating system in a particular Hard disk. In order to recreate this would happen if the battery had been removed. The Software Default option, if supported by the operating system in that information in your AIX documentation. Up to the Open Firmware command prompt. The OK Prompt...
... to the location of the operating system in a particular Hard disk. In order to recreate this would happen if the battery had been removed. The Software Default option, if supported by the operating system in that information in your AIX documentation. Up to the Open Firmware command prompt. The OK Prompt...
Service Guide
Page 195
... From 4. OK Prompt 6. Up to start the system. The Software Default option, if supported by the operating system, lets you receive a message saying that: No Operating System Installed this value issue ...for an operating system to be supported by the operating system in your AIX documentation. System Management Services 5-27 Select Software 2. MultiBoot Menu Multiboot Menu 1. Mulitboot Startup (or ) ===> .------. |X=Exit| ------' The Select Software option, if supported by all operating systems. The Install From option produces a list of the operating system installed....
... From 4. OK Prompt 6. Up to start the system. The Software Default option, if supported by the operating system, lets you receive a message saying that: No Operating System Installed this value issue ...for an operating system to be supported by the operating system in your AIX documentation. System Management Services 5-27 Select Software 2. MultiBoot Menu Multiboot Menu 1. Mulitboot Startup (or ) ===> .------. |X=Exit| ------' The Select Software option, if supported by all operating systems. The Install From option produces a list of the operating system installed....
Service Guide
Page 248
... to slightly slide the battery toward the front of the server. (The spring mechanism behind the battery pushes it out toward the front of Select Software under multiboot to be run from AIX while logged in as root, this would restore the custom boot list and allow the option of the...
... to slightly slide the battery toward the front of the server. (The spring mechanism behind the battery pushes it out toward the front of Select Software under multiboot to be run from AIX while logged in as root, this would restore the custom boot list and allow the option of the...
Service Guide
Page 267
...that plugs into the backplane in the system unit. If you have a known problem and can tell you whether you with a correction for the software or microcode. SSA Problem Determination Procedures A-5 The center can , if necessary, provide you have one of the FRU names used...backplane to the backplane assembly. Report the problem to the using system. FRU Names Used in a slot that a problem might have been caused by a software error or by a microcode error. Blank Disk drive module This module must be installed in the SRN Table This section provides a glossary of these SRNs...
...that plugs into the backplane in the system unit. If you have a known problem and can tell you whether you with a correction for the software or microcode. SSA Problem Determination Procedures A-5 The center can , if necessary, provide you have one of the FRU names used...backplane to the backplane assembly. Report the problem to the using system. FRU Names Used in a slot that a problem might have been caused by a software error or by a microcode error. Blank Disk drive module This module must be installed in the SRN Table This section provides a glossary of these SRNs...
Service Guide
Page 269
...Swap Disk Drive. Action: Go to isolate the problem. A software error has probably occurred. Action: Go to "Software and Microcode Errors" on page 2-35 to "Software and Microcode Errors" on page A-5 before exchanging any FRUs. A software error has probably occurred. Description: Async code 05 has been ...Disk drive module 50 SSA adapter card 50 2A004 Disk drive module 50 SSA adapter card 50 2A005 Backplane - Action: Go to "Software and Microcode Errors" on page 3-73) to "SSA Maintenance Analysis Procedures (MAPs)" on page A-5 before exchanging any devices are missing ...
...Swap Disk Drive. Action: Go to isolate the problem. A software error has probably occurred. Action: Go to "Software and Microcode Errors" on page 2-35 to "Software and Microcode Errors" on page A-5 before exchanging any FRUs. A software error has probably occurred. Description: Async code 05 has been ...Disk drive module 50 SSA adapter card 50 2A004 Disk drive module 50 SSA adapter card 50 2A005 Backplane - Action: Go to "Software and Microcode Errors" on page 3-73) to "SSA Maintenance Analysis Procedures (MAPs)" on page A-5 before exchanging any devices are missing ...
Service Guide
Page 270
... has detected the loss of one of its their power inputs. Action: If the failing device is an SSA Hot-Swap Disk Drive, go to "Software and Microcode Errors" on page 2-35, exchange the disk drive module. Use the Link Verification service aid (see "Link Verification Service Aid" on page 3-73...
... has detected the loss of one of its their power inputs. Action: If the failing device is an SSA Hot-Swap Disk Drive, go to "Software and Microcode Errors" on page 2-35, exchange the disk drive module. Use the Link Verification service aid (see "Link Verification Service Aid" on page 3-73...
Service Guide
Page 271
... loss of one of 9). If the failing devices are available, run the Link Verification service aid (see "Link Verification Service Aid" on page 3-73) to "Software and Microcode Errors" on the link is preventing the completion of its power inputs. Action: Go to determine which device is preventing configuration. (That device...
... loss of one of 9). If the failing devices are available, run the Link Verification service aid (see "Link Verification Service Aid" on page 3-73) to "Software and Microcode Errors" on the link is preventing the completion of its power inputs. Action: Go to determine which device is preventing configuration. (That device...
Service Guide
Page 273
Description: A channel check has occurred. Action: Run diagnostics in a suspended state. SSA Problem Determination Procedures A-11 Action: Go to "Software and Microcode Errors" on page A-5 before exchanging the FRU. Action: Exchange the FRU for a new FRU. Action: Exchange the FRU for a... the FRU for a new FRU. Action: Exchange the FRU for a new FRU. Appendix A. If the diagnostics do not fail, go to "Software and Microcode Errors" on page A-5 before exchanging the FRU. Description: Unable to the SSA adapter. Description: The input/output channel controller (IOCC) ...
Description: A channel check has occurred. Action: Run diagnostics in a suspended state. SSA Problem Determination Procedures A-11 Action: Go to "Software and Microcode Errors" on page A-5 before exchanging the FRU. Action: Exchange the FRU for a new FRU. Action: Exchange the FRU for a... the FRU for a new FRU. Action: Exchange the FRU for a new FRU. Appendix A. If the diagnostics do not fail, go to "Software and Microcode Errors" on page A-5 before exchanging the FRU. Description: Unable to the SSA adapter. Description: The input/output channel controller (IOCC) ...
Service Guide
Page 274
...Action: Verify that is related to the pdisk continues to the using system. Description: An SSA Hot-Swap Disk Drive module is probably a software problem. Description: The using -system. Action: Replace the FRUs one of the using system cannot configure the disk drive module. Service Request ...expected configuration. Enter the cfgmgr command to return the pdisk to configure the disk drive module. 2. Description: The SSA adapter is installed in IBM RS/6000 Diagnostic Information for a new FRU. Go to log an error against a pdisk that the SSA adapter card is missing from ...
...Action: Verify that is related to the pdisk continues to the using system. Description: An SSA Hot-Swap Disk Drive module is probably a software problem. Description: The using -system. Action: Replace the FRUs one of the using system cannot configure the disk drive module. Service Request ...expected configuration. Enter the cfgmgr command to return the pdisk to configure the disk drive module. 2. Description: The SSA adapter is installed in IBM RS/6000 Diagnostic Information for a new FRU. Go to log an error against a pdisk that the SSA adapter card is missing from ...
Service Guide
Page 276
... a new FRU. A-14 Service Guide Action: Exchange the FRU for a new FRU. Description: The diagnostics have detected an SSA adapter POST failure. Action: Go to "Software and Microcode Errors" on page A-5 before exchanging the FRU. Service Request Numbers SRN FRU List % D4100 SSA adapter card 100 D4300 SSA adapter card 100...
... a new FRU. A-14 Service Guide Action: Exchange the FRU for a new FRU. Description: The diagnostics have detected an SSA adapter POST failure. Action: Go to "Software and Microcode Errors" on page A-5 before exchanging the FRU. Service Request Numbers SRN FRU List % D4100 SSA adapter card 100 D4300 SSA adapter card 100...
Service Guide
Page 307
... Processor monitors the system, and the system monitors the Service Processor. It also provides the operating system with a means to detect hang conditions, hardware or software failures while the operating system is enabled, the Service Processor calls to detect the Service Processor failure by periodic samplings called heartbeats. Surveillance is set...
... Processor monitors the system, and the system monitors the Service Processor. It also provides the operating system with a means to detect hang conditions, hardware or software failures while the operating system is enabled, the Service Processor calls to detect the Service Processor failure by periodic samplings called heartbeats. Surveillance is set...
Service Guide
Page 322
... transmitted data. Find the necessary command in your functional results may be due to the third line of each of the mid-80's vintage assume software flow control (Xon/Xoff) between the computer and the modem. Xon/Xoff Modems Some modems of the following stanzas: condout condin ripo 4. If your configuration...
... transmitted data. Find the necessary command in your functional results may be due to the third line of each of the mid-80's vintage assume software flow control (Xon/Xoff) between the computer and the modem. Xon/Xoff Modems Some modems of the following stanzas: condout condin ripo 4. If your configuration...
Service Guide
Page 341
... entered when the server is exited when the Power-On Self Tests (POSTS) and configurations tasks are : SP Initialization SP performs any necessary hardware and software initializations. SP will move straight through the phase and into the Bringup Phase. This phase is connected to a power source. SP POST SP conducts Power...
... entered when the server is exited when the Power-On Self Tests (POSTS) and configurations tasks are : SP Initialization SP performs any necessary hardware and software initializations. SP will move straight through the phase and into the Bringup Phase. This phase is connected to a power source. SP POST SP conducts Power...
Service Guide
Page 346
... random-access memory) 3-93 dynamic random-access memory (DRAM) 3-93 E entry point, MAPs 2-37 EPROM updates B-33 EPROM (programmable read-only memory) A-2 error microcode and software A-5 unrecoverable 3-83 X-2 Service Guide
... random-access memory) 3-93 dynamic random-access memory (DRAM) 3-93 E entry point, MAPs 2-37 EPROM updates B-33 EPROM (programmable read-only memory) A-2 error microcode and software A-5 unrecoverable 3-83 X-2 Service Guide
Service Guide
Page 349
messages, SP checkpoints 3-29 microcode maintenance 3-92 software errors A-5 minimum configuration Map 2-17 missing disk drive module 3-75 mode, set service 3-67 modem configuration file selection D-2 configurations D-1 seamless transfer D-6 ...to the using system 3-67 module, fast-write cache 3-94 N names used in the SRN table A-5 network information, SSA 3-76 numbers, service request description of A-3 software and microcode errors A-5 table A-6 NVRAM B-14 O OK 2-1, 3-31, E-2 online diagnostics 4-1 operational phases, SP standby E-2 operator panel 1-7 operator panel control assembly operator ...
messages, SP checkpoints 3-29 microcode maintenance 3-92 software errors A-5 minimum configuration Map 2-17 missing disk drive module 3-75 mode, set service 3-67 modem configuration file selection D-2 configurations D-1 seamless transfer D-6 ...to the using system 3-67 module, fast-write cache 3-94 N names used in the SRN table A-5 network information, SSA 3-76 numbers, service request description of A-3 software and microcode errors A-5 table A-6 NVRAM B-14 O OK 2-1, 3-31, E-2 online diagnostics 4-1 operational phases, SP standby E-2 operator panel 1-7 operator panel control assembly operator ...
Service Guide
Page 351
... B-18 service processor setup C-1 service processor setup checklist C-1 service processor test C-1 service provider B-19 service request numbers (SRNs) description of A-3 software and microcode errors A-5 table A-6 Set Service Mode service aid 3-67 software and microcode errors A-5 sp checklist C-1 SP checkpoints 3-29 sp installation checklist C-1 SP operational phases E-1 sp setup C-1 sp test C-1 specifications, system...
... B-18 service processor setup C-1 service processor setup checklist C-1 service processor test C-1 service provider B-19 service request numbers (SRNs) description of A-3 software and microcode errors A-5 table A-6 Set Service Mode service aid 3-67 software and microcode errors A-5 sp checklist C-1 SP checkpoints 3-29 sp installation checklist C-1 SP operational phases E-1 sp setup C-1 sp test C-1 specifications, system...