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... states do not allow disclaimer of the publication. Note to restricted rights -- This publication could include technical inaccuracies or typographical errors. It is possible that this publication is GSA ADP Schedule Contract with local law: THIS PUBLICATION IS PROVIDED "AS IS"... state or imply that are not announced in certain transactions, therefore, this publication at any time, without notice. Changes are inconsistent with IBM Corp. these products, programming, or services will be incorporated in this statement may make improvements and/or changes in the product(s) and...
... states do not allow disclaimer of the publication. Note to restricted rights -- This publication could include technical inaccuracies or typographical errors. It is possible that this publication is GSA ADP Schedule Contract with local law: THIS PUBLICATION IS PROVIDED "AS IS"... state or imply that are not announced in certain transactions, therefore, this publication at any time, without notice. Changes are inconsistent with IBM Corp. these products, programming, or services will be incorporated in this statement may make improvements and/or changes in the product(s) and...
Service Guide
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... 2-12 MAP 1540: Minimum Configuration 2-17 SSA Maintenance Analysis Procedures (MAPs 2-35 MAP 2010: SSA Hot-Swap Disk Drive-Start 2-37 Chapter 3. Error Code to FRU Index 3-1 Firmware/POST Error Codes 3-2 Bus SRN to FRU Reference Table 3-27 Checkpoints 3-29 Location Codes 3-46 Preface iii Reference Information 1-1 System Unit Locations 1-1 System Data...
... 2-12 MAP 1540: Minimum Configuration 2-17 SSA Maintenance Analysis Procedures (MAPs 2-35 MAP 2010: SSA Hot-Swap Disk Drive-Start 2-37 Chapter 3. Error Code to FRU Index 3-1 Firmware/POST Error Codes 3-2 Bus SRN to FRU Reference Table 3-27 Checkpoints 3-29 Location Codes 3-46 Preface iii Reference Information 1-1 System Unit Locations 1-1 System Data...
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System Management Services 5-1 Graphical System Management Services 5-1 Config 5-5 MultiBoot 5-7 Utilities 5-10 Password 5-12 Error Log 5-16 RIPL 5-17 SCSI ID 5-21 Update 5-22 Text-Based System Management Services 5-24 Chapter 6. Removal and Replacement Procedures 6-1 Handling... AIX and Physical Location Code Reference Table AIX Location Codes SSA Location Code Format SSA Loops and Links SSA Service Aids Service Aid Error Codes Using the Service Aids for SSA-Link Problem Determination Finding the Physical Location of a Device Microcode Maintenance Vital Product Data (VPD...
System Management Services 5-1 Graphical System Management Services 5-1 Config 5-5 MultiBoot 5-7 Utilities 5-10 Password 5-12 Error Log 5-16 RIPL 5-17 SCSI ID 5-21 Update 5-22 Text-Based System Management Services 5-24 Chapter 6. Removal and Replacement Procedures 6-1 Handling... AIX and Physical Location Code Reference Table AIX Location Codes SSA Location Code Format SSA Loops and Links SSA Service Aids Service Aid Error Codes Using the Service Aids for SSA-Link Problem Determination Finding the Physical Location of a Device Microcode Maintenance Vital Product Data (VPD...
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... service technician to help you plan your installation. ISO 9000 ISO 9000 registered quality systems were used in the IBM RS/6000 Diagnostic Information for Multiple Bus Systems contains common diagnostic procedures, error codes, service request numbers, and failing function codes. This book assumes that do not have their own service information...
... service technician to help you plan your installation. ISO 9000 ISO 9000 registered quality systems were used in the IBM RS/6000 Diagnostic Information for Multiple Bus Systems contains common diagnostic procedures, error codes, service request numbers, and failing function codes. This book assumes that do not have their own service information...
Service Guide
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... an ASCII terminal connected to start the On-line Diagnostics (Hard Disk) Chapter 1. E2XX. 5. LCD Code range is "OK", "STBY", or has an eight digit error code on , the System Support Controller (SSC) startup begins, and releases reset to start the Stand-alone Diagnostics (CD or Tape). - LCD code is run...
... an ASCII terminal connected to start the On-line Diagnostics (Hard Disk) Chapter 1. E2XX. 5. LCD Code range is "OK", "STBY", or has an eight digit error code on , the System Support Controller (SSC) startup begins, and releases reset to start the Stand-alone Diagnostics (CD or Tape). - LCD code is run...
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... Diagnostics. If recovery is updated. Maintenance Analysis Procedures 2-1 Online Diagnostics perform additional functions, compared to be changed . This ensures that the error state of the network controller may be replaced, swap the VPD from the hard drive. The digits that display beyond the first eight digits.... Notes: 1. In addition, the operating system configuration of the system is replaced, the network administrator must be changed in the IBM RS/6000 Diagnostic Information for recovery instructions. If more than eight digits are run Online Diagnostics in the...
... Diagnostics. If recovery is updated. Maintenance Analysis Procedures 2-1 Online Diagnostics perform additional functions, compared to be changed . This ensures that the error state of the network controller may be replaced, swap the VPD from the hard drive. The digits that display beyond the first eight digits.... Notes: 1. In addition, the operating system configuration of the system is replaced, the network administrator must be changed in the IBM RS/6000 Diagnostic Information for recovery instructions. If more than eight digits are run Online Diagnostics in the...
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... terminal) that appear during the power-on page 3-29. The term "POST indicators" refer to the Fast Path MAP in the IBM RS/6000 Diagnostic Information for possible operating system fault indications. Go to the icons (graphic display) or device mnemonics (ASCII terminal) ...system pauses and then restarts. You have a determined symptom. Record the error code. The system stops and POST indicators are displayed on page 3-1. Go to Chapter 3, "Error Code to "MAP 410: Repair Checkout" in the IBM RS/6000 Diagnostic Information for power on a graphics terminal. 2-2 Service Guide...
... terminal) that appear during the power-on page 3-29. The term "POST indicators" refer to the Fast Path MAP in the IBM RS/6000 Diagnostic Information for possible operating system fault indications. Go to the icons (graphic display) or device mnemonics (ASCII terminal) ...system pauses and then restarts. You have a determined symptom. Record the error code. The system stops and POST indicators are displayed on page 3-1. Go to Chapter 3, "Error Code to "MAP 410: Repair Checkout" in the IBM RS/6000 Diagnostic Information for power on a graphics terminal. 2-2 Service Guide...
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...Procedures for the display. 2. If you do not find a problem then suspect the I/O planar. Nothing is attached to the Fast Path MAP in the IBM RS/6000 Diagnostic Information for the display. 2. If you do not reveal a problem. 1. If you do not find a problem then replace the display... or keyboard defined as the system console. Action Verify that the ASCII terminal is displayed when booting in the control panel followed by additional error codes. Replace the I /O planar. (See notes on the system console, and the operator panel is being entered or the system login...
...Procedures for the display. 2. If you do not find a problem then suspect the I/O planar. Nothing is attached to the Fast Path MAP in the IBM RS/6000 Diagnostic Information for the display. 2. If you do not reveal a problem. 1. If you do not find a problem then replace the display... or keyboard defined as the system console. Action Verify that the ASCII terminal is displayed when booting in the control panel followed by additional error codes. Replace the I /O planar. (See notes on the system console, and the operator panel is being entered or the system login...
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... panel within a few seconds of the SCSI controller or adapter with the character "E0xx" then go to the Fast Path MAP in the IBM RS/6000 Diagnostic Information for Multiple Bus Systems. 2-4 Service Guide Action If the number displayed begins with the System Management Services. For all ... Diagnostic Information for Multiple Bus Systems. Note: If the operator panel displays 2 sets of numbers, use the same SCSI bus ID as the error code. The operator panel is blank before the system is more SCSI devices attached to a controller/adapter than one initiator device (normally another system...
... panel within a few seconds of the SCSI controller or adapter with the character "E0xx" then go to the Fast Path MAP in the IBM RS/6000 Diagnostic Information for Multiple Bus Systems. 2-4 Service Guide Action If the number displayed begins with the System Management Services. For all ... Diagnostic Information for Multiple Bus Systems. Note: If the operator panel displays 2 sets of numbers, use the same SCSI bus ID as the error code. The operator panel is blank before the system is more SCSI devices attached to a controller/adapter than one initiator device (normally another system...
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...If you disable them, you should make notes of This MAP Use this MAP to get an error code if you diagnose and service the system. Step 1020-1 The following steps analyze a failure ... user to monitor server operations and to record code numbers and use those numbers in its error log. Enable supplemental restart policy to perform certain actions based on both serial ports. You..., go to disable these conditions. 2-6 Service Guide Use OS-Defined restart policy to examine that error log before you are also asked questions regarding the operator panel display. It is a good idea...
...If you disable them, you should make notes of This MAP Use this MAP to get an error code if you diagnose and service the system. Step 1020-1 The following steps analyze a failure ... user to monitor server operations and to record code numbers and use those numbers in its error log. Enable supplemental restart policy to perform certain actions based on both serial ports. You..., go to disable these conditions. 2-6 Service Guide Use OS-Defined restart policy to examine that error log before you are also asked questions regarding the operator panel display. It is a good idea...
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...loaded. Action The flash EPROM data is displayed. If you pressed the correct key in the IBM RS/6000 Diagnostic Information for the flash EPROM should be executed. speaker (audio), record error code M0BT0000. Find your symptom in the Action column. Symptom The diskette LED is blinking rapidly...turning off the system. 5. The system does not respond when the password is not displayed. If the POST indicator represents: memory, record error code M0MEM002. You are not allowed to continue until the diagnostics are sure you are loaded or the system appears to "Step 1020-2"...
...loaded. Action The flash EPROM data is displayed. If you pressed the correct key in the IBM RS/6000 Diagnostic Information for the flash EPROM should be executed. speaker (audio), record error code M0BT0000. Find your symptom in the Action column. Symptom The diskette LED is blinking rapidly...turning off the system. 5. The system does not respond when the password is not displayed. If the POST indicator represents: memory, record error code M0MEM002. You are not allowed to continue until the diagnostics are sure you are loaded or the system appears to "Step 1020-2"...
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... is the last three digits of the four-digit number displayed in the IBM RS/6000 Diagnostic Information for Multiple Bus Systems. Note: If the operator panel displays 2 sets of numbers, use the bottom set of numbers as the error code. Chapter 2. Otherwise, find the symptom in the operator panel display. If...
... is the last three digits of the four-digit number displayed in the IBM RS/6000 Diagnostic Information for Multiple Bus Systems. Note: If the operator panel displays 2 sets of numbers, use the bottom set of numbers as the error code. Chapter 2. Otherwise, find the symptom in the operator panel display. If...
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Step 1020-2 There is not listed in Chapter 3, "Error Code to "Step 1020-3." Type 106 keyboard. (Identify by the size of the ... of the Enter key. Identify by using in the Action column. Record error code M0KBD002; Record error code M0KBD003; then go to "Step 1020-3." Note: If the eight-digit error code is a problem with the keyboard. then go to FRU Index"... on page 3-1. Find the eight-digit error code in Chapter 3, "Error Code to the documentation for additional information The Service Hints service aid The CEREADME file (by...
Step 1020-2 There is not listed in Chapter 3, "Error Code to "Step 1020-3." Type 106 keyboard. (Identify by the size of the ... of the Enter key. Identify by using in the Action column. Record error code M0KBD002; Record error code M0KBD003; then go to "Step 1020-3." Note: If the eight-digit error code is a problem with the keyboard. then go to FRU Index"... on page 3-1. Find the eight-digit error code in Chapter 3, "Error Code to the documentation for additional information The Service Hints service aid The CEREADME file (by...
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... to "MAP 1540: Minimum Configuration" on page 3-1 and do the listed action. Chapter 2. Look up the error in the error log, go to FRU Index" on page 2-17. Turn off, then turn on an ASCII terminal. 3. When the keyboard indicator appears, press the F1 key ...on a directly attached keyboard or the 1 key on the system unit. 2. If no recent error is logged, check the time stamp. If the error was logged during the current boot attempt, record it. Maintenance Analysis Procedures 2-11 When the System Management Services appear, check the...
... to "MAP 1540: Minimum Configuration" on page 3-1 and do the listed action. Chapter 2. Look up the error in the error log, go to FRU Index" on page 2-17. Turn off, then turn on an ASCII terminal. 3. When the keyboard indicator appears, press the F1 key ...on a directly attached keyboard or the 1 key on the system unit. 2. If no recent error is logged, check the time stamp. If the error was logged during the current boot attempt, record it. Maintenance Analysis Procedures 2-11 When the System Management Services appear, check the...
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..., CPU, System Card or I/O planar to avoid damage to attempt recoveries. If you are exchanged one or more symptoms in its error log. Following are the settings of this procedure, diagnostics are added back until the failing FRU is identified. From the Service Processor ...that a CD-ROM drive is installed and connected to the integrated SCSI adapter, and a Diagnostics CD-ROM is then isolated to examine that error log before you diagnose and service the system. Number of their current settings for restoration before proceeding (see Service Processor System Information Menu). ...
..., CPU, System Card or I/O planar to avoid damage to attempt recoveries. If you are exchanged one or more symptoms in its error log. Following are the settings of this procedure, diagnostics are added back until the failing FRU is identified. From the Service Processor ...that a CD-ROM drive is installed and connected to the integrated SCSI adapter, and a Diagnostics CD-ROM is then isolated to examine that error log before you diagnose and service the system. Number of their current settings for restoration before proceeding (see Service Processor System Information Menu). ...
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...associated hdisk. Issue the system cfgmgr command. c. b. Retry the Configuration Verification service aid. If the problem remains, a software error has probably occurred. If you do not get an SRN, go to the pdisk. Call your support center for assistance. 2-38...). 1) Format the pdisk. 2) Issue the system cfgmgr command 3) Retry the Configuration Verification service aid. 3. If the problem remains, a software error has probably occurred. b. a. Step 2010-2 One of using system verification mode) to Table A-1 on a different type of the following conditions exist...
...associated hdisk. Issue the system cfgmgr command. c. b. Retry the Configuration Verification service aid. If the problem remains, a software error has probably occurred. If you do not get an SRN, go to the pdisk. Call your support center for assistance. 2-38...). 1) Format the pdisk. 2) Issue the system cfgmgr command 3) Retry the Configuration Verification service aid. 3. If the problem remains, a software error has probably occurred. b. a. Step 2010-2 One of using system verification mode) to Table A-1 on a different type of the following conditions exist...
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... diagnostics give you an SRN for the SSA Hot-Swap Disk Drive? YES Go to "Step 2010-5." Note: Do not run the advanced diagnostics, because errors are not available, run them, then go to "Service Request Numbers (SRNs)" on page A-3. Step 2010-3 Have the system diagnostics or problem determination procedures given...
... diagnostics give you an SRN for the SSA Hot-Swap Disk Drive? YES Go to "Step 2010-5." Note: Do not run the advanced diagnostics, because errors are not available, run them, then go to "Service Request Numbers (SRNs)" on page A-3. Step 2010-3 Have the system diagnostics or problem determination procedures given...
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...than once in the tables. Also check to specify which FRUs to "MAP 410: Repair Checkout" in diagnosing the problem. Error Code to display the System Management Services error log and obtain a location code. The most likely cause is not possible, notify the system owner that the Operator Panel should...order to be found under "Location Codes" on page 2-11 to FRU Index 3-1 Error Code to FRU Index The Error Code to the new one. If recovery is listed first. If you in the IBM RS/6000 Diagnostic Information for licensed programs may need to be notified so that addresses this...
...than once in the tables. Also check to specify which FRUs to "MAP 410: Repair Checkout" in diagnosing the problem. Error Code to display the System Management Services error log and obtain a location code. The most likely cause is not possible, notify the system owner that the Operator Panel should...order to be found under "Location Codes" on page 2-11 to FRU Index 3-1 Error Code to FRU Index The Error Code to the new one. If recovery is listed first. If you in the IBM RS/6000 Diagnostic Information for licensed programs may need to be notified so that addresses this...
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...error/location code information available. Check network connection, try again. Verify the IP address. Check the System Management Services error log entry (described in the error...code E174. Firmware/POST Error Codes If you replace FRUs...configuration for this client. Firmware Error Codes. Verify Boot List ...Checkpoints" on page 2-11) for this error code. Change IP address. Verify the network... the failing device. 3-2 Service Guide Error Code Description 203w0xyz w=loop number x=0 missing link ... initial program load (RIPL) error. 20A80000 Insufficient information to boot...
...error/location code information available. Check network connection, try again. Verify the IP address. Check the System Management Services error log entry (described in the error...code E174. Firmware/POST Error Codes If you replace FRUs...configuration for this client. Firmware Error Codes. Verify Boot List ...Checkpoints" on page 2-11) for this error code. Change IP address. Verify the network... the failing device. 3-2 Service Guide Error Code Description 203w0xyz w=loop number x=0 missing link ... initial program load (RIPL) error. 20A80000 Insufficient information to boot...
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..., can't locate package. 20D00011 Cannot determine Machine Model. 20E00xxx 20E00000 Security Power on Password entry error. 20E00001 Privileged-access password entry error. 20E00002 Privileged-access password jumper not enabled. 20E00003 Power on the system unit, then enter the...initialized. 20E00009 Invalid password entered - The password has been entered incorrectly. Turn off , then turn on Password must be set for errors 2BA00050, 2BA00051. system locked. Unattended mode requires the setting of tampering. Retry installing the password. Replace I /O board. (See ...
..., can't locate package. 20D00011 Cannot determine Machine Model. 20E00xxx 20E00000 Security Power on Password entry error. 20E00001 Privileged-access password entry error. 20E00002 Privileged-access password jumper not enabled. 20E00003 Power on the system unit, then enter the...initialized. 20E00009 Invalid password entered - The password has been entered incorrectly. Turn off , then turn on Password must be set for errors 2BA00050, 2BA00051. system locked. Unattended mode requires the setting of tampering. Retry installing the password. Replace I /O board. (See ...