Installation Guide
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...documentation for those features and functions. v The RS/6000 pSeries Diagnostic Information for the IBM pSeries is available online. References to AIX Operating System This document may describe hardware features and functions. Visit the...about the IntelliStation POWER 9114 Model 275, specifically how to set up and cable the system, install and remove options, use the service aids, and solve minor problems. v The IntelliStation POWER 9114 Model 275 Service Guide, order number SA38-0636, contains reference information, maintenance analysis procedures (MAPs), error codes, removal...
...documentation for those features and functions. v The RS/6000 pSeries Diagnostic Information for the IBM pSeries is available online. References to AIX Operating System This document may describe hardware features and functions. Visit the...about the IntelliStation POWER 9114 Model 275, specifically how to set up and cable the system, install and remove options, use the service aids, and solve minor problems. v The IntelliStation POWER 9114 Model 275 Service Guide, order number SA38-0636, contains reference information, maintenance analysis procedures (MAPs), error codes, removal...
Installation Guide
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...Mode Selection menu. 4. v The A Problem Was Detected On (Time Stamp) menu displays, with either a service request number (SRN) or an error code. When you have checked all of the following results: v The Testing Complete screen displays a message stating No trouble was found. Verifying the Hardware... the diagnostics, do the following : 1. Press Enter. 2. The checkout program ends with either of the resources you changed any codes displayed on your server is ready to use the Initialize Terminal option on the Function Selection menu to initialize the operating system before you...
...Mode Selection menu. 4. v The A Problem Was Detected On (Time Stamp) menu displays, with either a service request number (SRN) or an error code. When you have checked all of the following results: v The Testing Complete screen displays a message stating No trouble was found. Verifying the Hardware... the diagnostics, do the following : 1. Press Enter. 2. The checkout program ends with either of the resources you changed any codes displayed on your server is ready to use the Initialize Terminal option on the Function Selection menu to initialize the operating system before you...
Installation Guide
Page 41
...prompt is required. 1. Before removing power from the system, ensure that the power is slowly blinking. The option-installation procedures in this chapter will direct you press the power-on button on your operator panel, observe the following : a. Record error codes if they are displayed on the ...system, do the following: 1. Open the bezel door. 2. Starting the System To power on the operator panel display. 2. Press the power-on button on the operator panel. The system power turns off and the system...
...prompt is required. 1. Before removing power from the system, ensure that the power is slowly blinking. The option-installation procedures in this chapter will direct you press the power-on button on your operator panel, observe the following : a. Record error codes if they are displayed on the ...system, do the following: 1. Open the bezel door. 2. Starting the System To power on the operator panel display. 2. Press the power-on button on the operator panel. The system power turns off and the system...
Service Guide
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... the Operator Panel 132 Replacing the Network Adapter 133 Determining Location Code 133 FRU Identify LEDs 134 Checkpoint and Error Code Index 134 Operator Panel Error Codes 138 SPCN Error Codes 139 Firmware Error Codes 142 Service Processor Error Codes 163 Memory DIMM Present Detect Bits (PD-Bits 170 iv IntelliStation POWER 9114 Model 275 Service Guide Checkpoints 105 IPL Flow 105 Service Processor Checkpoints...
... the Operator Panel 132 Replacing the Network Adapter 133 Determining Location Code 133 FRU Identify LEDs 134 Checkpoint and Error Code Index 134 Operator Panel Error Codes 138 SPCN Error Codes 139 Firmware Error Codes 142 Service Processor Error Codes 163 Memory DIMM Present Detect Bits (PD-Bits 170 iv IntelliStation POWER 9114 Model 275 Service Guide Checkpoints 105 IPL Flow 105 Service Processor Checkpoints...
Service Guide
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...Inactivity 194 General User Menu 195 Privileged User Menus 195 Main Menu 196 Service Processor Setup Menu 197 Passwords 198 System Power Control Menu 202 System Information Menu 205 Language Selection Menu 210 Call-In/Call-Out Setup Menu 211 Modem Configuration ...Updating System Firmware from the NIM Server 191 Chapter 7. Error Log Utility Procedure 171 System Firmware Update Messages 171 Scan Dump Messages 171 Common Firmware Error Codes 171 Scan Log Dump Progress Codes 182 Problem Determination Generated Error Codes 183 Chapter 6. Using the Online and Standalone Diagnostics ...
...Inactivity 194 General User Menu 195 Privileged User Menus 195 Main Menu 196 Service Processor Setup Menu 197 Passwords 198 System Power Control Menu 202 System Information Menu 205 Language Selection Menu 210 Call-In/Call-Out Setup Menu 211 Modem Configuration ...Updating System Firmware from the NIM Server 191 Chapter 7. Error Log Utility Procedure 171 System Firmware Update Messages 171 Scan Dump Messages 171 Common Firmware Error Codes 171 Scan Log Dump Progress Codes 182 Problem Determination Generated Error Codes 183 Chapter 6. Using the Online and Standalone Diagnostics ...
Service Guide
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... (Media Bay 1) Note: The following restrictions apply to 16 GB ECC (error code correction) DDR (double data rate) SDRAM (synchronous dynamic random-access memory). v Media bay 2, the left Slimline bay, accepts a second optical device or the single, supported, floppy drive. 2 IntelliStation POWER 9114 Model 275 Service Guide System Features Processors v One-way and two-way processor...
... (Media Bay 1) Note: The following restrictions apply to 16 GB ECC (error code correction) DDR (double data rate) SDRAM (synchronous dynamic random-access memory). v Media bay 2, the left Slimline bay, accepts a second optical device or the single, supported, floppy drive. 2 IntelliStation POWER 9114 Model 275 Service Guide System Features Processors v One-way and two-way processor...
Service Guide
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...components of parts. These include but are not limited to: v Power subsystem FRUs v System unit FRUs Chapter 1. This command displays the detailed VPD of the electronic assemblies in the system. If the system is an error code with multiple FRU callouts. Where AB-CD-EF are the same...: 10-60-00-4,0 Device attached to integrated SCSI Port 1 Multiple FRU Callout Instructions If an eight-digit error code appears in the operator panel display or in Chapter 5, "Error Code to display detailed Vital Product Data (VPD). You can typically happen with an arrangement of LEDs that the...
...components of parts. These include but are not limited to: v Power subsystem FRUs v System unit FRUs Chapter 1. This command displays the detailed VPD of the electronic assemblies in the system. If the system is an error code with multiple FRU callouts. Where AB-CD-EF are the same...: 10-60-00-4,0 Device attached to integrated SCSI Port 1 Multiple FRU Callout Instructions If an eight-digit error code appears in the operator panel display or in Chapter 5, "Error Code to display detailed Vital Product Data (VPD). You can typically happen with an arrangement of LEDs that the...
Service Guide
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... and PCI Eserver Adapter Placement Reference. These MAPs are Available v MAP 1522: Cannot Power On the I/O Drawer, Power Present LED Does Not Come On v MAP 1523: The SPCN Error Codes Table Directed You Here and the Error Code is 1011 1B0x v MAP 1540: Problem Isolation Procedures v MAP 1541: JTAG Problem... a subset of integrated procedures, mentioned earlier, to diagnose a power problem. The MAPs are consistent with Service Focal Point v MAP 1520: Power MAP v MAP 1521: The Base System Drawer will not Power On and No Error Codes are the entry point for some types of Call MAP for ...
... and PCI Eserver Adapter Placement Reference. These MAPs are Available v MAP 1522: Cannot Power On the I/O Drawer, Power Present LED Does Not Come On v MAP 1523: The SPCN Error Codes Table Directed You Here and the Error Code is 1011 1B0x v MAP 1540: Problem Isolation Procedures v MAP 1541: JTAG Problem... a subset of integrated procedures, mentioned earlier, to diagnose a power problem. The MAPs are consistent with Service Focal Point v MAP 1520: Power MAP v MAP 1521: The Base System Drawer will not Power On and No Error Codes are the entry point for some types of Call MAP for ...
Service Guide
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... a system processor is in the following forms: 8xxx 8xxx checkpoints are displayed by normal diagnostics or error-isolation methods. Location code information may remain in Chapter 4, "Checkpoints," on page 105, Chapter 5, "Error Code to the operating system when E105 displays on page 301). Understanding the definition and relationships of time. Exxx checkpoints... these periods to indicate that user intervention or service is used to determine the reason. Control is initializing the system resources. Location 34 IntelliStation POWER 9114 Model 275 Service Guide
... a system processor is in the following forms: 8xxx 8xxx checkpoints are displayed by normal diagnostics or error-isolation methods. Location code information may remain in Chapter 4, "Checkpoints," on page 105, Chapter 5, "Error Code to the operating system when E105 displays on page 301). Understanding the definition and relationships of time. Exxx checkpoints... these periods to indicate that user intervention or service is used to determine the reason. Control is initializing the system resources. Location 34 IntelliStation POWER 9114 Model 275 Service Guide
Service Guide
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... LED in the system can also be noted in the Linux system error log when Linux is configured with power on the second line. Diagnostic Overview 35 AIX progress codes and location codes will not appear in the AIX error log. For a list of the checkpoints, see Chapter 10, "...the LINUX operating system is outlined in diagnostics is booting. SRNs are not available. To look up the system. Error Codes SRNs codes may also be flashed by one of following : v Power subsystem FRUs v System unit FRUs v I/O adapter identify LED v DASD identify LED The identify LEDs are arranged ...
... LED in the system can also be noted in the Linux system error log when Linux is configured with power on the second line. Diagnostic Overview 35 AIX progress codes and location codes will not appear in the AIX error log. For a list of the checkpoints, see Chapter 10, "...the LINUX operating system is outlined in diagnostics is booting. SRNs are not available. To look up the system. Error Codes SRNs codes may also be flashed by one of following : v Power subsystem FRUs v System unit FRUs v I/O adapter identify LED v DASD identify LED The identify LEDs are arranged ...
Service Guide
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The following table is used to help identify the types of Digits in Error Code Any Any 5 6 8 Error Code Contains # Contains - (hyphen) Does not contain # or Does not contain # or Does not contain ...Record SRN 101-xxx, where xxx is displayed in this Service Guide Menu Goal SRN SRN Error Code Error Code, SRC, or Ref Code Symptom Starting Point You have a problem that does not prevent the system from booting. Go ... Systems. You have a symptom. Go to "Quick Entry MAP" on page 43. 42 IntelliStation POWER 9114 Model 275 Service Guide Go to the Fast Path MAP in this guide.
The following table is used to help identify the types of Digits in Error Code Any Any 5 6 8 Error Code Contains # Contains - (hyphen) Does not contain # or Does not contain # or Does not contain ...Record SRN 101-xxx, where xxx is displayed in this Service Guide Menu Goal SRN SRN Error Code Error Code, SRC, or Ref Code Symptom Starting Point You have a problem that does not prevent the system from booting. Go ... Systems. You have a symptom. Go to "Quick Entry MAP" on page 43. 42 IntelliStation POWER 9114 Model 275 Service Guide Go to the Fast Path MAP in this guide.
Service Guide
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System stops with 0 or 2. Chapter 3. Otherwise, call for support if the actions for an error code do the repair checkout. There appears to be a display problem (distortion, blurring, and so on) Power and cooling problems 888 sequence in the RS/6000 pSeries Diagnostic Information for 888 sequence). Maintenance Analysis ...you perform are on the HMC, do not use MAP 0410 to MAP 1540 by the error code. OK does not appear in the operator panel display or LEDs before pressing the power-on button. Quick Entry MAP Quick Entry MAP Table of Contents Problem Description Service actions ...
System stops with 0 or 2. Chapter 3. Otherwise, call for support if the actions for an error code do the repair checkout. There appears to be a display problem (distortion, blurring, and so on) Power and cooling problems 888 sequence in the RS/6000 pSeries Diagnostic Information for 888 sequence). Maintenance Analysis ...you perform are on the HMC, do not use MAP 0410 to MAP 1540 by the error code. OK does not appear in the operator panel display or LEDs before pressing the power-on button. Quick Entry MAP Quick Entry MAP Table of Contents Problem Description Service actions ...
Service Guide
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... appear in the RS/6000 pSeries Diagnostic Information for Multiple Bus Eserver Systems. You need to "MAP 1520: Power" on page 76. 8-Digit Error Codes You have a blank display on page 134. 44 IntelliStation POWER 9114 Model 275 Service Guide System stops with an 8-digit number displayed The system stops with dashes the CEC backplane is available...
... appear in the RS/6000 pSeries Diagnostic Information for Multiple Bus Eserver Systems. You need to "MAP 1520: Power" on page 76. 8-Digit Error Codes You have a blank display on page 134. 44 IntelliStation POWER 9114 Model 275 Service Guide System stops with an 8-digit number displayed The system stops with dashes the CEC backplane is available...
Service Guide
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...Etc.) All display problems. 1. to the left of the three digits to "MAP 1520: Power" on page 76. v Replace the backplane in which the card is a location code displayed under the 3-digit error code, look at the location to see if it matches the failing component that the SRN pointed to...digit number displayed that does Go to "Checkpoint and Error Code Index" on page not begin with a 3-digit error code. If you do not come on, or come on or stay on . 2. A rack or a rack-mounted unit will not power on and no error code displayed. 1. Go to the problem determination procedures for ...
...Etc.) All display problems. 1. to the left of the three digits to "MAP 1520: Power" on page 76. v Replace the backplane in which the card is a location code displayed under the 3-digit error code, look at the location to see if it matches the failing component that the SRN pointed to...digit number displayed that does Go to "Checkpoint and Error Code Index" on page not begin with a 3-digit error code. If you do not come on, or come on or stay on . 2. A rack or a rack-mounted unit will not power on and no error code displayed. 1. Go to the problem determination procedures for ...
Service Guide
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The System Management Services menu is logged in the error log, go to FRU Index," on page 49.. 48 IntelliStation POWER 9114 Model 275 Service Guide If you are using an ASCII terminal: v Select View Error Log v If an error is logged, check the time stamp. If you are using a keyboard and a graphic display... the device or media you were trying to indicate a service mode IPL of the diagnostic programs. If this is logged in Chapter 5, "Error Code to "MAP 1548: System Processor Problem Isolation" on page 131 and do the listed action. If you are attempting to boot from an alternate...
The System Management Services menu is logged in the error log, go to FRU Index," on page 49.. 48 IntelliStation POWER 9114 Model 275 Service Guide If you are using an ASCII terminal: v Select View Error Log v If an error is logged, check the time stamp. If you are using a keyboard and a graphic display... the device or media you were trying to indicate a service mode IPL of the diagnostic programs. If this is logged in Chapter 5, "Error Code to "MAP 1548: System Processor Problem Isolation" on page 131 and do the listed action. If you are attempting to boot from an alternate...
Service Guide
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...Start Reboot Policy Call-Out From the service processor Setup Menu, go to No 3. Number of reboot attempts to the recommendations of the IntelliStation POWER 9114 Model 275 User's Guide, all the settings of the service processor (except language) were saved by the user to monitor system operations and to the... (see "System Information Menu" on . If you can use the same service aid to load diagnostics. Examine this MAP to get an error code if you were not provided one or more symptoms in the following table, you are able to load the diagnostics, go to No. In...
...Start Reboot Policy Call-Out From the service processor Setup Menu, go to No 3. Number of reboot attempts to the recommendations of the IntelliStation POWER 9114 Model 275 User's Guide, all the settings of the service processor (except language) were saved by the user to monitor system operations and to the... (see "System Information Menu" on . If you can use the same service aid to load diagnostics. Examine this MAP to get an error code if you were not provided one or more symptoms in the following table, you are able to load the diagnostics, go to No. In...
Service Guide
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... 7. Please be observant of analyzing a problem. Refer to perform certain actions based on displayed POST indicators. If you receive an error code or if the system stops before diagnostics are loaded or the system appears to the next step. 8. Insert the diagnostic CD-ROM... given in the course of these conditions. 1. Go to "Step 1020-1." Power on the entire system. Another feature that could disrupt a service action by powering on the system is identified, call service support for assistance. 50 IntelliStation POWER 9114 Model 275 Service Guide Power off the system.
... 7. Please be observant of analyzing a problem. Refer to perform certain actions based on displayed POST indicators. If you receive an error code or if the system stops before diagnostics are loaded or the system appears to the next step. 8. Insert the diagnostic CD-ROM... given in the course of these conditions. 1. Go to "Step 1020-1." Power on the entire system. Another feature that could disrupt a service action by powering on the system is identified, call service support for assistance. 50 IntelliStation POWER 9114 Model 275 Service Guide Power off the system.
Service Guide
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...to "MAP 1240: Memory Problem Resolution" on page 283. Network, go to "Operator Panel and Power Cable" on page 55. 2. Refer to "MAP 1548: System Processor Problem Isolation" on page 90. 52 IntelliStation POWER 9114 Model 275 Service Guide Symptom The system stopped. Replace the keyboard. Replace the service processor, location: U0.1-P1... a. b. A POST indicator is displayed on page 90. 3. Speaker a. c. Go to "MAP 1548: System Processor Problem Isolation" on the system console and an eight-digit error code is not displayed. Action If the POST indicator represents: 1.
...to "MAP 1240: Memory Problem Resolution" on page 283. Network, go to "Operator Panel and Power Cable" on page 55. 2. Refer to "MAP 1548: System Processor Problem Isolation" on page 90. 52 IntelliStation POWER 9114 Model 275 Service Guide Symptom The system stopped. Replace the keyboard. Replace the service processor, location: U0.1-P1... a. b. A POST indicator is displayed on page 90. 3. Speaker a. c. Go to "MAP 1548: System Processor Problem Isolation" on the system console and an eight-digit error code is not displayed. Action If the POST indicator represents: 1.
Service Guide
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...FRU Index," on page 131 and do the listed action. If you may be faulty. 1. v If no recent error is logged in Chapter 5, "Error Code to the system: v Select View Error Log v If an error is logged, check the time stamp. Keyboard Type Type 101 keyboard (U.S.). All other symptoms. Action If you are ... when you are loading diagnostics from an alternate boot device connected to FRU Index," on page 43. Otherwise, find the symptom in Chapter 5, "Error Code to the same controller as the original boot device. Find the type of this is in the Action column. The Enter key is the case...
...FRU Index," on page 131 and do the listed action. If you may be faulty. 1. v If no recent error is logged in Chapter 5, "Error Code to the system: v Select View Error Log v If an error is logged, check the time stamp. Keyboard Type Type 101 keyboard (U.S.). All other symptoms. Action If you are ... when you are loading diagnostics from an alternate boot device connected to FRU Index," on page 43. Otherwise, find the symptom in Chapter 5, "Error Code to the same controller as the original boot device. Find the type of this is in the Action column. The Enter key is the case...
Service Guide
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... Checkpoints 910B, 910C, 910E or 95xx v Firmware Checkpoints E134 or E701 v System Power Control Network Error Code 1011840C v Firmware Error Codes 25Cyy001, 25Cyy002, 25B00001 or 25B00004 v Service Processor Error Codes 406x001x, 406x010x, 406x013x, 406x0CA6 or 450x30xx v Common Firmware Error Codes B1xx466x v Problem Determination Error Code M0MEM002 These checkpoints and error codes are using this MAP. Number of reboot attempts to attempt recoveries. Maintenance...
... Checkpoints 910B, 910C, 910E or 95xx v Firmware Checkpoints E134 or E701 v System Power Control Network Error Code 1011840C v Firmware Error Codes 25Cyy001, 25Cyy002, 25B00001 or 25B00004 v Service Processor Error Codes 406x001x, 406x010x, 406x013x, 406x0CA6 or 450x30xx v Common Firmware Error Codes B1xx466x v Problem Determination Error Code M0MEM002 These checkpoints and error codes are using this MAP. Number of reboot attempts to attempt recoveries. Maintenance...