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Installation Guide - Page 4
... Store Solutions Web site at http://www.ibm.com/solutions/retail/store/support. When you send information to IBM, you grant IBM a nonexclusive right to use or distribute whatever information you . © Copyright International Business Machines Corporation 2005, 2009.
March 2009 This edition applies to Model x4x of the IBM 4810/4910 Point of Retail Store Solutions...
Installation Guide - Page 5
...and peripherals package. . . . . 29
Diagnostics memory key setup 29 Troubleshooting 30
© Copyright IBM Corp. 2005, 2009
iii Model E4x 9
Chapter 3. Problem determination 29 Problem determination tools 29 Supported memory keys 29 Using the IBM diagnostics for the 4810/4910 SurePOS 300 11
Removing and installing the top cover 12 Removing and installing the hard disk drive 14...
Installation Guide - Page 9
...29. Rear view of the 4810/4910 SurePOS 300 3 2. Removing the system board 25 22. RS232 Connector 44 26. Powered USB Connector 49
© Copyright IBM Corp. 2005, 2009
vii...Memory-module retainer clips in the open position 17 12. Installing the memory module 17 13. Keyboard/Mouse Connector 43 25. Dimensions of the 4810/4910 model x4x (RS232 6 4. Removing and replacing ...
Installation Guide - Page 11
... 5, "Parts catalog," on page 37 provides information about the field-replaceable units (FRUs) for the IBM SurePOS 300 Models.
Safety information and notices are organized as the 4810/4910). Within this manual
This manual is intended for use by experienced personnel responsible for Models 2CR and 2NR,
GA27-5004 v 4820 SurePoint Solution Planning, Installation and Service Guide, GA27...
Installation Guide - Page 13
March 2009
Between major revisions of this document is available on the Retail Store Solutions Web site at www.ibm.com/solutions/retail/store/support/publications/. The latest version of this guide xi
About this document, there might be minor technical updates.
Installation Guide - Page 15
... female D-shell) v One - Introduction
This chapter describes the characteristics of model x4x of the IBM 4810/4910 SurePOS 300 Point of the 4810/4910 SurePOS 300. Summary of features
Type of Sale terminal: v 4810-340 IBM SurePOS 300 system unit (no preload) v 4810-E40 Windows® preload units v 4910-E4S 4810-E40 base system unit bundled with a 4610 or 4679 Single
Station Printer...
Installation Guide - Page 16
... card or powered USB connector card
Memory
512 MB, 1 GB, or 2 GB total system memory
Planning information
Required classification of 24V I/O cables (DP-3 information)
Attention: Powered USB 24V ports are intended for use of -Sale Device Interface Specification. Summary of features (continued)
Type of the product.
2 SurePOS Installation and Service Powered USB device attachment
Attaching...
Installation Guide - Page 23
... GB modular flash drive feature. Preload features: v Windows XP® v Windows® Embedded for Point of Service (WEPOS)
Refer to IBM 4810/4910 SurePOS 300 Operating System Installation Guide for all models.
Model E4x
The Model E4x incorporates a preloaded Windows operating system. Software information
Operating system preload - All hardware features are the same for information...
Installation Guide - Page 43
Problem determination
Note: Refer to assist in this chapter. This chapter contains information to IBM Safety Information -
This package installs to setup your diagnostics memory key. 1. Hardware failures, BIOS errors, or firmware errors can be helpful in the IBM diagnostics for directions on how to a supported memory key, as described above . 2.
Access the IBM Retail Store ...
Installation Guide - Page 44
... and
correctly connected.
30 SurePOS Installation and Service Power ON the system. f. Problem determination
March 2009
5. In most cases, the Diagnostics key should boot after performing all of both the USB ports and the BIOS boot device boot order. i. k. Troubleshooting
Following is correct, please follow the directions below:
a. BIOS setup allows specific configuration of the items...
Installation Guide - Page 45
...state can be displayed on the system monitor during servicing of the 4810/4910 SurePOS 300 and what the beep tones mean. Beep Codes Beeps Continuous tone immediately after powering ON One short ...4. Problem determination 31 Verify that the devices are set correctly.
4. If the machine will boot, reboot the machine (without the USB memory key installed) and listen to booting with the memory key...
Installation Guide - Page 46
... media. Look for any error messages on the drive be restored through BIOS setup:
1.
Replace the front panel card/cable assembly. 2. Problem determination
March 2009
Table 9. System Health Check v Memory status v System board status v Hard disk health check
This test is likely to save settings and exit BIOS setup. Table 10. 4810/4910 Problem symptoms table
Symptom
Actions
System...
Installation Guide - Page 48
...Replace if damaged.
3. replace the riser card.
Continuous tone after POST
1. Table 11. Examine the boot sequence in the motherboard connector.
34 SurePOS Installation and Service..., based on page 32. Problem determination
March 2009
Table 10. 4810/4910 Problem symptoms...replace the cash drawer. Confirm presence and proper seating of the HDD interface card in the BIOS setup...
Installation Guide - Page 81
... and replacement 15 removal and replacement 14
humidity requirements 4
I
I/O connector card removal 19
J
Japanese power line harmonics compliance statement 61
Japanese Voluntary Control Council for Interference statement 61
jumper, CMOS 23
K
Korean communications statement 61
L
LED indicators 4
M
memory key setup 29 memory keys 29 memory module removal 17 mercury-added statement 66 model features...
Installation Guide - Page 85
... contact your IBM branch office, your IBM business partner, or your comments about the issues that you state on this form. Send your support. If you for 4810/4910 Model x4x
Publication No.
Address E-mail address
Comments:
Thank you would like a response from You
SurePOS 300 Installation and Service Guide for your comments to the address on specific errors or omissions...
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