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Service Guide - Page 5
... (June, 2006 xiii
Web-only update for service 3
Chapter 2. Updated October, 2008
Contents
Figures vii
Tables ix
About this guide xi Who should read this guide xi Related publications xi System software, touch drivers, and diagnostics xi Tell us what you begin 54
© Copyright IBM Corp. 2005, 2008
iii Mounting the SurePOS 500 Model 514 17 Mounting the base plate...
Service Guide - Page 13
...IBM Model 514 should read this page, click Support. v Chapter 5, "Removing and replacing FRUs," on page 17 describes the various mounting options.
v Appendix B, "System specifications and planning information," on page 5 provides an overview for installing the Model 514.
Updated October, 2008
About this guide
This guide provides information on installing and servicing the IBM SurePOS 500...
Service Guide - Page 14
... one of this book.
The latest softcopy version of the forms at 60 Hz to eliminate problems caused by giving it to an IBM representative. v Industry-standard serial and USB ports allow alternative I/O devices. xii SurePOS 500 Model 514 Click Support, then Publications.
The following is a high-level list of this book and return it by mail...
Service Guide - Page 17
...Introducing the SurePOS 500 Model 514
The IBM SurePOS 4851, Model 514 enables you to provide fast, accurate customer service and to Universal Serial Bus (USB)-attached devices. Figure 1. Designed for the food service specialties, the system supports a wide variety of ports. IBM SurePOS 500 Model 514 and supported devices.
© Copyright IBM Corp. 2005, 2008
1 Updated October, 2008...
Service Guide - Page 18
... for a complete list.
Administrative models and other models that represent different service repair options are not listed. Introducing the SurePOS 500 Model 514
Updated October, 2008
Architectural attributes
Table 1 summarizes the architectural attributes of Service
4951-514
Express bundle; See your IBM representative for Point of the IBM Model 514:
Table 1. Table 2.
LAN...
Service Guide - Page 19
...
Cash drawer
Standard or compact
Keyboard
Compact Alpha Numeric POS
Wireless enclosure
Plastic enclosure for warranty information or service, be sure to have the following information available: v Machine type/model v Serial number
The serial number and model number are also supported.
Introducing the SurePOS 500 Model 514 3 v IBM Retail Environment for SUSE LINUX® (IRES) v DOS...
Service Guide - Page 21
... of the IBM 4851 before you begin the installation steps.
IBM 4851 connectors
Table 4. Rear view connectors and icons
Reference
Device Connector
A, B, C
Serial A, B, and C
D
24 volt USB
Icon
© Copyright IBM Corp. 2005, 2008
5 Updated October, 2008
Chapter 2. Figure 3.
Installing the IBM SurePOS 500 Model 514
Rear view and connectors 5 Installation steps 6 Installing the...
Service Guide - Page 22
.... The system board provides two memory-module sockets and supports up to install the Model 514: 1. Refer to
"Installing the optional features." 2. Installing the IBM SurePOS 500 Model 514
Table 4. Before inserting a replacement module, note the alignment notches along the
bottom of the gold connectors.
6 SurePOS 500 Model 514 Rear view connectors and icons (continued)
Reference
Device...
Service Guide - Page 60
... or TF7 is different than attaching it into place at the rear of -Sale Printers User's Guide.
Installing IBM 4610 SureMark Models TF6 or TF7 printers
Note: Service for the IBM SurePOS Model 4951, Model 514 includes the IBM 4610 SureMark printer. The 4610 TF6 or TF7 can be installed as shown in Figure 35. Attaching the 4610 TF6 or TF7 to a non...
Service Guide - Page 66
... sure that the cash drawer cable is enabled.
2. Cash drawer does not stay closed.
1. Replace the system board. Ensure that IBM cash drawer setting is securely connected.
3. Run the Setup Utility to
clips trapped between the drawer and cover or the
be binding. removing and replacing" on page 66.
50 SurePOS 500 Model 514 Replace the latch and sensor assembly.
Service Guide - Page 67
....
See "Tablet touch card removal and replacement" on page 66. Run the keyboard test from the support Web site: www.ibm.com/solutions/retail/store. Magnetic stripe reader (MSR) not reading.
1. Check the three-track MSR dip switch settings for either side or rear connectors.
2. Updated October, 2008
Troubleshooting common problems
Table 9. Some screens do not allow...
Service Guide - Page 80
..." on page 5 for the SurePOS 500 Model 514 connectors.
64 SurePOS 500 Model 514 Disconnect all cables from the tailgate connector. removing and replacing
1. See Figure 3 on page 61.
2. To replace the cable-tie bar, reverse this procedure. Disconnect all cables from the tie bar by cutting the cable ties. Removing and replacing FRUs
Updated October, 2008
Figure 49.
Remove the...
Service Guide - Page 103
.... NR (Not Recommended) in the Units column indicates the part has a restricted
availability. Parts specific to one -dot subassembly
Three dots Detail part of the part. INDENTURE
The indenture is not the same for all machines. Field-replaceable units
How to use the parts catalog 87
Assembly 1: SurePOS 500 (4851) Model 514 88
Assembly 2: Display tablet components 90
|
Assembly...
Service Guide - Page 146
... connection point. Physically separate but connected by a programmer or store operations personnel. See also file. diskette drive. driver. A diskette is to tune the product's use of light (or a short line) that has been dumped. (T)
130 SurePOS 500 Model 514 A movable point of the operating system and machine resources. These changes must be changed later. command...
Service Guide - Page 150
... See point-of a problem; See single-byte character set . A complete set of related control statements that cause one bit at a time.
A character set (SBCS).
On personal computers, a port used to convey data. (A)
single-byte character set in which files are attached. procedure. (1) A set of such records may form a file.
134 SurePOS 500 Model 514
Updated October, 2008
repeater...
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