User Guide
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...errors. Title: C79EGMST CreationDate: 02/10/98 09:24:42 Note Before using this publication at any country where such provisions are periodically made to read the general information under "Safety Information" on page xiii, "Ergonomics Information" on page 40, and "Notices" on page 173. IBM...forth in new editions of the publication. Copyright International Business Machines Corporation 1998. Requests for technical information about IBM products should be incorporated in GSA ADP Schedule Contract with local law: INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS ...
...errors. Title: C79EGMST CreationDate: 02/10/98 09:24:42 Note Before using this publication at any country where such provisions are periodically made to read the general information under "Safety Information" on page xiii, "Ergonomics Information" on page 40, and "Notices" on page 173. IBM...forth in new editions of the publication. Copyright International Business Machines Corporation 1998. Requests for technical information about IBM products should be incorporated in GSA ADP Schedule Contract with local law: INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS ...
User Guide
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... External Condenser Microphone 114 Using the NetMeeting Software 115 Troubleshooting Guide 116 Troubleshooting Charts 117 Error Codes or Messages 118 No Error Codes or Messages 122 Input Problems 123 Suspend or Hibernation Problems 124 LCD Problems 128 An Indicator Problem 129 Battery Problems 129 CD-ROM Drive Problems 130 viii IBM ThinkPad 600 User's Reference
... External Condenser Microphone 114 Using the NetMeeting Software 115 Troubleshooting Guide 116 Troubleshooting Charts 117 Error Codes or Messages 118 No Error Codes or Messages 122 Input Problems 123 Suspend or Hibernation Problems 124 LCD Problems 128 An Indicator Problem 129 Battery Problems 129 CD-ROM Drive Problems 130 viii IBM ThinkPad 600 User's Reference
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... to run diagnostic tests on your computer to "Testing Your Computer" on page 144. Chapter 1. You cannot use more information, go to check for hardware errors.
... to run diagnostic tests on your computer to "Testing Your Computer" on page 144. Chapter 1. You cannot use more information, go to check for hardware errors.
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... do the following: 1 Power off the computer; Your computer memory capacity can install a DIMM directly in your computer by your IBM reseller or IBM marketing representative. Chapter 2. The appropriate memory option can increase the amount of memory in the memory slot on the bottom of the... can be expanded up to make programs run faster. You can be purchased through your computer, a 225 error code might appear when the system starts. Attention The ThinkPad 600 computer supports the static dynamic random access memory (SDRAM) card only. Title: C79EGMST CreationDate: 02/10/98...
... do the following: 1 Power off the computer; Your computer memory capacity can install a DIMM directly in your computer by your IBM reseller or IBM marketing representative. Chapter 2. The appropriate memory option can increase the amount of memory in the memory slot on the bottom of the... can be expanded up to make programs run faster. You can be purchased through your computer, a 225 error code might appear when the system starts. Attention The ThinkPad 600 computer supports the static dynamic random access memory (SDRAM) card only. Title: C79EGMST CreationDate: 02/10/98...
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... to create a new hibernation file. To create the hibernation file online book. "Basic" in the computer, you changed the memory installed in the 52 IBM ThinkPad 600 User's Reference Title: C79EGMST CreationDate: 02/10/98 09:24:42 Increasing Memory 6 Replace the battery pack. 7 Turn the computer over again, power... on page 144). If a 2 1 error code appears under the memory count. 48576 KB OK 21 If the total memory size is not supported by your computer. 2. If you need to...
... to create a new hibernation file. To create the hibernation file online book. "Basic" in the computer, you changed the memory installed in the 52 IBM ThinkPad 600 User's Reference Title: C79EGMST CreationDate: 02/10/98 09:24:42 Increasing Memory 6 Replace the battery pack. 7 Turn the computer over again, power... on page 144). If a 2 1 error code appears under the memory count. 48576 KB OK 21 If the total memory size is not supported by your computer. 2. If you need to...
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Solving Computer Problems Copyright IBM Corp. 1998 Frequently Asked Questions 104 Hints, Tips, and Limitations 111 Using ... an External Condenser Microphone 114 Using the NetMeeting Software 115 Troubleshooting Guide 116 Troubleshooting Charts 117 Error Codes or Messages 118 No Error Codes or Messages 122 Input Problems 123 Suspend or Hibernation Problems 124 LCD Problems 128 An ...146 Recovering Lost or Damaged Software 147 Using the Diskette Factory 148 Using the ThinkPad Customization CD 149 Using the Recovery CD 150 103 Title: C79EGMST CreationDate: 02/10/98 09:24:42 Chapter ...
Solving Computer Problems Copyright IBM Corp. 1998 Frequently Asked Questions 104 Hints, Tips, and Limitations 111 Using ... an External Condenser Microphone 114 Using the NetMeeting Software 115 Troubleshooting Guide 116 Troubleshooting Charts 117 Error Codes or Messages 118 No Error Codes or Messages 122 Input Problems 123 Suspend or Hibernation Problems 124 LCD Problems 128 An ...146 Recovering Lost or Damaged Software 147 Using the Diskette Factory 148 Using the ThinkPad Customization CD 149 Using the Recovery CD 150 103 Title: C79EGMST CreationDate: 02/10/98 09:24:42 Chapter ...
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... not occur if you use such data sharing tools as the whiteboard, file transfer, chat, and application sharing. If this error occurs, shut down Windows and restart your computer. Solving Computer Problems 115 This message appears only when you are using the Intel Video ...Phone for Internet Video Conferencing software. "An exception OE has occurred in NetMeeting, you might see a Windows exception error message; Title: C79EGMST CreationDate: 02/10/98 09:24:42 Hints, Tips, and Limitations Using the NetMeeting Software When you are hanging up a video...
... not occur if you use such data sharing tools as the whiteboard, file transfer, chat, and application sharing. If this error occurs, shut down Windows and restart your computer. Solving Computer Problems 115 This message appears only when you are using the Intel Video ...Phone for Internet Video Conferencing software. "An exception OE has occurred in NetMeeting, you might see a Windows exception error message; Title: C79EGMST CreationDate: 02/10/98 09:24:42 Hints, Tips, and Limitations Using the NetMeeting Software When you are hanging up a video...
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...The following chart shows how to find or solve a problem. Find your computer: Recover it by using either the ThinkPad Customization CD, the Recovery CD, or the Diskette Factory. "Recovering Lost or Damaged Software" on page 153 If ... can't solve the problem, run a test and make sure the hardware and the device drivers are OK. 3. Note the error code and have the computer serviced. If a beep sounds, a message appears, or a function-related problem occurs: 1. If... "Testing Your Computer" on page 144 Chapter 5, "Getting Service" on page 147 116 IBM ThinkPad 600 User's Reference
...The following chart shows how to find or solve a problem. Find your computer: Recover it by using either the ThinkPad Customization CD, the Recovery CD, or the Diskette Factory. "Recovering Lost or Damaged Software" on page 153 If ... can't solve the problem, run a test and make sure the hardware and the device drivers are OK. 3. Note the error code and have the computer serviced. If a beep sounds, a message appears, or a function-related problem occurs: 1. If... "Testing Your Computer" on page 144 Chapter 5, "Getting Service" on page 147 116 IBM ThinkPad 600 User's Reference
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... sounds when you find the problem, go to the page indicated and do the specified action. Solving Computer Problems 117 Troubleshooting Chart Error codes or screen messages No error codes or screen messages Input problems Suspend or hibernation problems LCD problems An indicator problem Battery problems CD-ROM drive problems Infrared communication... CreationDate: 02/10/98 09:24:42 Troubleshooting Charts Troubleshooting Charts If your problem. Go through the charts and look for your computer has an error, it on.
... sounds when you find the problem, go to the page indicated and do the specified action. Solving Computer Problems 117 Troubleshooting Chart Error codes or screen messages No error codes or screen messages Input problems Suspend or hibernation problems LCD problems An indicator problem Battery problems CD-ROM drive problems Infrared communication... CreationDate: 02/10/98 09:24:42 Troubleshooting Charts Troubleshooting Charts If your problem. Go through the charts and look for your computer has an error, it on.
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...: 02/10/98 09:24:42 Troubleshooting Charts Error Codes or Messages Note: In the charts, x can 't find the startup drive. then reconnect it ; If the same message appears, have the computer serviced. 118 IBM ThinkPad 600 User's Reference Check the devices in the startup sequence... (Incorrect connection of the hard disk drive might cause these error codes to step 8. Yes Go to appear.) I99xxxxx (except the above I999030x errors) 111 (docking station error) 16x or 17x (undefined date or configuration error) 174 (device configuration error) Action Your computer can be any character.
...: 02/10/98 09:24:42 Troubleshooting Charts Error Codes or Messages Note: In the charts, x can 't find the startup drive. then reconnect it ; If the same message appears, have the computer serviced. 118 IBM ThinkPad 600 User's Reference Check the devices in the startup sequence... (Incorrect connection of the hard disk drive might cause these error codes to step 8. Yes Go to appear.) I99xxxxx (except the above I999030x errors) 111 (docking station error) 16x or 17x (undefined date or configuration error) 174 (device configuration error) Action Your computer can be any character.
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...serviced. Click on OK. Make sure that hibernation mode is low. The computer cannot read the hibernation file. Note: The ThinkPad 600 computer supports SDRAM only. The computer turned off the computer and wait at least 5 seconds; For Windows NT: 1. Start the... CreationDate: 02/10/98 09:24:42 Troubleshooting Charts Message 184 (invalid password error) 190 (critical low-battery error) 192 (cooling fan error) 195 (hibernation error) 196 (hibernation error) 225 (unsupported memory) 2xx (memory error) Action The password entered is enabled. Click on again and type the correct ...
...serviced. Click on OK. Make sure that hibernation mode is low. The computer cannot read the hibernation file. Note: The ThinkPad 600 computer supports SDRAM only. The computer turned off the computer and wait at least 5 seconds; For Windows NT: 1. Start the... CreationDate: 02/10/98 09:24:42 Troubleshooting Charts Message 184 (invalid password error) 190 (critical low-battery error) 192 (cooling fan error) 195 (hibernation error) 196 (hibernation error) 225 (unsupported memory) 2xx (memory error) Action The password entered is enabled. Click on again and type the correct ...
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...Make sure that your keyboard operation is correct. Set the date and time by selecting the Start icon in the Easy-Setup "Test" submenu. - An error window appears. 3. If you still have a problem, do the following: If an external keyboard is connected, do the following : - Make sure that ... the attached devices. Make sure that no object is placed on the keyboard or on the external keyboard, if you have the computer serviced. 120 IBM ThinkPad 600 User's Reference Neither the date nor the time is , press F1. then press Enter. If you still have a problem, have one. Turn...
...Make sure that your keyboard operation is correct. Set the date and time by selecting the Start icon in the Easy-Setup "Test" submenu. - An error window appears. 3. If you still have a problem, do the following: If an external keyboard is connected, do the following : - Make sure that ... the attached devices. Make sure that no object is placed on the keyboard or on the external keyboard, if you have the computer serviced. 120 IBM ThinkPad 600 User's Reference Neither the date nor the time is , press F1. then press Enter. If you still have a problem, have one. Turn...
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... or might look slightly distorted.) Note: You can start Easy-Setup; Solving Computer Problems 121 If the test ends in an error, note the error code and have the computer serviced. The "Test" submenu Start Restart SystemBoard Memory Display HDD-1 FDD-1 PCMCIA-1 Parallel Serial DSP... icon and follow the instructions to test the computer. When you cannot start the ThinkPad Configuration program and click on LCD ( ); Chapter 4. An error was found during POST. OK Cancel An error prompt Turn off the computer and start Easy-Setup; This is to test the computer...
... or might look slightly distorted.) Note: You can start Easy-Setup; Solving Computer Problems 121 If the test ends in an error, note the error code and have the computer serviced. The "Test" submenu Start Restart SystemBoard Memory Display HDD-1 FDD-1 PCMCIA-1 Parallel Serial DSP... icon and follow the instructions to test the computer. When you cannot start the ThinkPad Configuration program and click on LCD ( ); Chapter 4. An error was found during POST. OK Cancel An error prompt Turn off the computer and start Easy-Setup; This is to test the computer...
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...AC Adapter is connected to display the power-on again, and listen again. If the screen still remains blank, have the computer serviced. 122 IBM ThinkPad 600 User's Reference Reinstall your operating system and turn it on password prompt, and then type the correct password and press Enter (see page 88...is set to "External Monitor Problems" on password is installed correctly. If the power-on the computer. Action Have the computer serviced. No Error Codes or Messages Problem The screen is blank and you heard any beeps, turn the computer off; then turn on password does not appear,...
...AC Adapter is connected to display the power-on again, and listen again. If the screen still remains blank, have the computer serviced. 122 IBM ThinkPad 600 User's Reference Reinstall your operating system and turn it on password prompt, and then type the correct password and press Enter (see page 88...is set to "External Monitor Problems" on password is installed correctly. If the power-on the computer. Action Have the computer serviced. No Error Codes or Messages Problem The screen is blank and you heard any beeps, turn the computer off; then turn on password does not appear,...
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... or the mouse. 3. When the computer resumes normal operation. If the TrackPoint works, the error might occur for a long time. Solving Computer Problems 123 The mouse or pointing device does ... keyboard problem is solved, check the connection of the TrackPoint and is incompatible with the IBM PS/2 mouse, disable the TrackPoint using the TrackPoint. See the online book for more information... if it resumes normal operation. Action Make sure you followed the instructions in the ThinkPad Configuration program. Turn on . Make sure that the mouse or pointing-device cable is...
... or the mouse. 3. When the computer resumes normal operation. If the TrackPoint works, the error might occur for a long time. Solving Computer Problems 123 The mouse or pointing device does ... keyboard problem is solved, check the connection of the TrackPoint and is incompatible with the IBM PS/2 mouse, disable the TrackPoint using the TrackPoint. See the online book for more information... if it resumes normal operation. Action Make sure you followed the instructions in the ThinkPad Configuration program. Turn on . Make sure that the mouse or pointing-device cable is...
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...If no external monitor is attached when the computer resumes, the LCD remains blank and output is in suspend mode or hibernation mode. Start the ThinkPad Configuration program. 2. Click on Hibernation tab. 4. This restriction does not depend on Power Management ( ). 3. If you are using the AC... computer; Click on and the computer does not work. Title: C79EGMST CreationDate: 02/10/98 09:24:42 Troubleshooting Charts Problem Error 19 appears and the computer immediately turns off. The computer automatically enters suspend or hibernation mode when the battery power is blank after...
...If no external monitor is attached when the computer resumes, the LCD remains blank and output is in suspend mode or hibernation mode. Start the ThinkPad Configuration program. 2. Click on Hibernation tab. 4. This restriction does not depend on Power Management ( ). 3. If you are using the AC... computer; Click on and the computer does not work. Title: C79EGMST CreationDate: 02/10/98 09:24:42 Troubleshooting Charts Problem Error 19 appears and the computer immediately turns off. The computer automatically enters suspend or hibernation mode when the battery power is blank after...
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The OEM Mig 33.6 Data Fax VOD Modem is a check mark ( ) in the Use error control box, click and remove it . 5. Click on Advanced. 6. Close all boxes and click on Internal Modem ( ). 4. Run your modem application again. Solving Computer Problems ... correct the resource conflict. Click on either Tone dialing or Pulse dialing. If the modem works correctly, set the following modem settings by opening the ThinkPad Configuration program and doing the following: 1. Click on the box and make sure that the internal modem port is a check mark ( ) in all active windows...
The OEM Mig 33.6 Data Fax VOD Modem is a check mark ( ) in the Use error control box, click and remove it . 5. Click on Advanced. 6. Close all boxes and click on Internal Modem ( ). 4. Run your modem application again. Solving Computer Problems ... correct the resource conflict. Click on either Tone dialing or Pulse dialing. If the modem works correctly, set the following modem settings by opening the ThinkPad Configuration program and doing the following: 1. Click on the box and make sure that the internal modem port is a check mark ( ) in all active windows...
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...Properties" window, and fill in the Use error control box, click and remove it using the Diskette Factory program. Double-click on OK. 14. Add a check mark ( ) to close the window. 15. Click on Modem. Click on page 148. 136 IBM ThinkPad 600 User's Reference Refer to "Using the ...Diskette Factory" on Close to the Use flow control by the ThinkPad Configuration program is same in the VDM (Virtual DOS machine) environment. Title: C79EGMST CreationDate: 02...
...Properties" window, and fill in the Use error control box, click and remove it using the Diskette Factory program. Double-click on OK. 14. Add a check mark ( ) to close the window. 15. Click on Modem. Click on page 148. 136 IBM ThinkPad 600 User's Reference Refer to "Using the ...Diskette Factory" on Close to the Use flow control by the ThinkPad Configuration program is same in the VDM (Virtual DOS machine) environment. Title: C79EGMST CreationDate: 02...
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... a fully charged one or change your operating system. If an error message appears when you are working on your place of purchase or the service representative for help. The computer does not start from the diskette drive (see page 19). 142 IBM ThinkPad 600 User's Reference If the suspend indicator is designed to the...
... a fully charged one or change your operating system. If an error message appears when you are working on your place of purchase or the service representative for help. The computer does not start from the diskette drive (see page 19). 142 IBM ThinkPad 600 User's Reference If the suspend indicator is designed to the...
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...: C79EGMST CreationDate: 02/10/98 09:24:42 Troubleshooting Charts Problem Performance degrades when the computer gets hot during use a printer.) 3. A memory shortage or memory error occurs. Use the DOS command MEM /C to the documents supplied with DOS). Reconfigure the UMB (upper memory block) using DOS: 1. Try the same actions as...
...: C79EGMST CreationDate: 02/10/98 09:24:42 Troubleshooting Charts Problem Performance degrades when the computer gets hot during use a printer.) 3. A memory shortage or memory error occurs. Use the DOS command MEM /C to the documents supplied with DOS). Reconfigure the UMB (upper memory block) using DOS: 1. Try the same actions as...