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... warranty. Government under the applicable open source software license, source code for the software can be liable for HP products and services are either registered trademarks or trademarks of its sole discretion, chooses to change without notice. The...Citrix Systems, Inc. First Edition: August 2017 Document Part Number: 940268-001 Open source software This product includes software licensed under an open source license. and/or one more of Microsoft Corporation in the express warranty statements accompanying such products and services. Confidential computer software. HP...
... warranty. Government under the applicable open source software license, source code for the software can be liable for HP products and services are either registered trademarks or trademarks of its sole discretion, chooses to change without notice. The...Citrix Systems, Inc. First Edition: August 2017 Document Part Number: 940268-001 Open source software This product includes software licensed under an open source license. and/or one more of Microsoft Corporation in the express warranty statements accompanying such products and services. Confidential computer software. HP...
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... 3 2 GUI overview ...4 Desktop ...4 Taskbar ...5 Connection Manager (ThinPro only) ...6 3 Connection configuration ...7 Advanced connection settings ...7 Kiosk mode ...8 4 Connection types ...9 Citrix ...9 Citrix general settings ...9 Options ...9 Local Resources ...10 Window ...10 Firewall ...11 Keyboard Shortcuts ...11 Session ...12 Citrix per-connection settings ...12 Connection ...12 Configuration ...13 Advanced ...14 RDP ...14 RDP general settings ...14 RDP per...
... 3 2 GUI overview ...4 Desktop ...4 Taskbar ...5 Connection Manager (ThinPro only) ...6 3 Connection configuration ...7 Advanced connection settings ...7 Kiosk mode ...8 4 Connection types ...9 Citrix ...9 Citrix general settings ...9 Options ...9 Local Resources ...10 Window ...10 Firewall ...11 Keyboard Shortcuts ...11 Session ...12 Citrix per-connection settings ...12 Connection ...12 Configuration ...13 Advanced ...14 RDP ...14 RDP general settings ...14 RDP per...
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... Client Services ...62 Supported operating systems ...62 Prerequisites for HP Smart Client Services ...62 Obtaining HP Smart Client Services ...62 Viewing the Automatic Update website ...62 Creating an Automatic Update profile ...63 MAC-address-specific profiles ......settings ...69 Setting up printer ports ...69 Installing printers on the server ...69 11 Troubleshooting ...71 Troubleshooting network connectivity ...71 Troubleshooting Citrix password expiration ...71 Using system diagnostics to troubleshoot ...71 Saving system diagnostic data ...72 Uncompressing the system diagnostic files 72 ix
... Client Services ...62 Supported operating systems ...62 Prerequisites for HP Smart Client Services ...62 Obtaining HP Smart Client Services ...62 Viewing the Automatic Update website ...62 Creating an Automatic Update profile ...63 MAC-address-specific profiles ......settings ...69 Setting up printer ports ...69 Installing printers on the server ...69 11 Troubleshooting ...71 Troubleshooting network connectivity ...71 Troubleshooting Citrix password expiration ...71 Using system diagnostics to troubleshoot ...71 Saving system diagnostic data ...72 Uncompressing the system diagnostic files 72 ix
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... Customization Center on page 2. For more information about switching between OS configurations via Control Panel. Resource HP support website http://www.hp.com/support Microsoft support website http://support.microsoft.com Citrix support website http://www.citrix.com/support VMware support website http://www.vmware.com/support Contents Administrator guides, hardware reference guides, white...
... Customization Center on page 2. For more information about switching between OS configurations via Control Panel. Resource HP support website http://www.hp.com/support Microsoft support website http://support.microsoft.com Citrix support website http://www.citrix.com/support VMware support website http://www.vmware.com/support Contents Administrator guides, hardware reference guides, white...
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... customization. For more secure version of the operating system and is the most suitable for each OS configuration. Choosing an OS configuration HP ThinPro includes two OS configurations, each OS configuration; The following : ● Boots directly to a virtual session and hides the... 51). Features of the operating system and is the most suitable for Smart Zero. OS configuration ThinPro Smart Zero Default available connection types ● Citrix® ● RDP ● VMware® Horizon® View™ ● Web Browser (Firefox) ● TeemTalk ● XDMCP ...
... customization. For more secure version of the operating system and is the most suitable for each OS configuration. Choosing an OS configuration HP ThinPro includes two OS configurations, each OS configuration; The following : ● Boots directly to a virtual session and hides the... 51). Features of the operating system and is the most suitable for Smart Zero. OS configuration ThinPro Smart Zero Default available connection types ● Citrix® ● RDP ● VMware® Horizon® View™ ● Web Browser (Firefox) ● TeemTalk ● XDMCP ...
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... Lets you configure the thin client, switch between administrator mode and user mode, and check for updates. ● Smart Common Input Method (SCIM) controls ● Citrix connections icon ● Battery icon-To open applications. TIP: You can hold down the thin client. See Connection Manager (ThinPro only) on page 61 for...
... Lets you configure the thin client, switch between administrator mode and user mode, and check for updates. ● Smart Common Input Method (SCIM) controls ● Citrix connections icon ● Battery icon-To open applications. TIP: You can hold down the thin client. See Connection Manager (ThinPro only) on page 61 for...
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... general settings for a list of that type. Connection Manager (ThinPro only) NOTE: The following : ● Connection configuration on page 7 ● Connection types on page 2 for Citrix, RDP, or Web Browser connections. For more information about configuring connections, see the following image demonstrates Connection Manager with a U.S.
... general settings for a list of that type. Connection Manager (ThinPro only) NOTE: The following : ● Connection configuration on page 7 ● Connection types on page 2 for Citrix, RDP, or Web Browser connections. For more information about configuring connections, see the following image demonstrates Connection Manager with a U.S.
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...Option Fallback Connection Auto start , the fallback connection will prevent an autoreconnection. If the connection fails to start is only available for the Citrix, RDP, and VMware Horizon View connection types. NOTE: This option is disabled. NOTE: These settings affect the connection you don't want... to wait for network to start priority Share credentials with 1 being the highest priority. NOTE: This option is only available for the Citrix, RDP, and VMware Horizon View connection types. If enabled, a desktop icon will auto-start. 0 means auto-start the connection. If ...
...Option Fallback Connection Auto start , the fallback connection will prevent an autoreconnection. If the connection fails to start is only available for the Citrix, RDP, and VMware Horizon View connection types. NOTE: This option is disabled. NOTE: These settings affect the connection you don't want... to wait for network to start priority Share credentials with 1 being the highest priority. NOTE: This option is only available for the Citrix, RDP, and VMware Horizon View connection types. If enabled, a desktop icon will auto-start. 0 means auto-start the connection. If ...
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... (legacy) Web browser StoreFront XenApp version 4.5 / 5.5 / 5.6.5 / 7.X 4.5 / 5.5 / 5.6.5 / 7.X 4.5 / 5.5 / 5.6.5 / 7.X The following table describes the supported Citrix XenDesktop® backends. Options The following table describes the supported Citrix XenApp backends. Option Enable HDX MediaStream Enable MultiMedia Description Enables HDX MediaStream. Enables multimedia. Citrix 9 4 Connection types Citrix The following table describes the settings that are available under the Options...
... (legacy) Web browser StoreFront XenApp version 4.5 / 5.5 / 5.6.5 / 7.X 4.5 / 5.5 / 5.6.5 / 7.X 4.5 / 5.5 / 5.6.5 / 7.X The following table describes the supported Citrix XenDesktop® backends. Options The following table describes the supported Citrix XenApp backends. Option Enable HDX MediaStream Enable MultiMedia Description Enables HDX MediaStream. Enables multimedia. Citrix 9 4 Connection types Citrix The following table describes the settings that are available under the Options...
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...the default window size. Enables USB redirection. When TWI Mode is handled. See Citrix documentation for requests sent to determine if this connection. See Citrix documentation to the Citrix server. Specifies the encryption level of dropped connections. Option TWI Mode Default Window Size...compression is useful for your use cases. Enables the middle mouse button paste function. Sets the default color depth. Enables the Citrix Session Reliability feature. Enables H.264 compression. This option is best for a NetScaler configuration. Controls how local webcam and audio...
...the default window size. Enables USB redirection. When TWI Mode is handled. See Citrix documentation for requests sent to determine if this connection. See Citrix documentation to the Citrix server. Specifies the encryption level of dropped connections. Option TWI Mode Default Window Size...compression is useful for your use cases. Enables the middle mouse button paste function. Sets the default color depth. Enables the Citrix Session Reliability feature. Enables H.264 compression. This option is best for a NetScaler configuration. Controls how local webcam and audio...
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... Top Monitor Bottom Monitor Description Firewall The following table describes the settings that are available under the Firewall category when editing the Citrix general settings. The IP address of keyboard shortcuts Description Uses the local input method to the proxy server. The password to use...used whenever possible. Option Proxy Type Proxy Address Proxy Port Username Password Use Alternate Address for European languages. The Citrix ICA Client will request the alternate address defined for both seamless and non-seamless ICA sessions when their windows have the keyboard ...
... Top Monitor Bottom Monitor Description Firewall The following table describes the settings that are available under the Firewall category when editing the Citrix general settings. The IP address of keyboard shortcuts Description Uses the local input method to the proxy server. The password to use...used whenever possible. Option Proxy Type Proxy Address Proxy Port Username Password Use Alternate Address for European languages. The Citrix ICA Client will request the alternate address defined for both seamless and non-seamless ICA sessions when their windows have the keyboard ...
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...this specifies the number of the last Xen published resource and when the user is automatically logged out and returned to be handled. Citrix per-connection settings NOTE: These settings affect the connection you add keyboard shortcuts to the initial login screen. NOTE: You can test ...the connection settings by selecting the Test connection button. Option Description Auto Logout Delay Before App Launch When using a Citrix server with multiple published resources, this specifies the number of seconds between the closing of seconds to allow a user to launch an app...
...this specifies the number of the last Xen published resource and when the user is automatically logged out and returned to be handled. Citrix per-connection settings NOTE: These settings affect the connection you add keyboard shortcuts to the initial login screen. NOTE: You can test ...the connection settings by selecting the Test connection button. Option Description Auto Logout Delay Before App Launch When using a Citrix server with multiple published resources, this specifies the number of seconds between the closing of seconds to allow a user to launch an app...
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...Single Resource, select the Enumeration button to retrieve the number of the credentials are applications to reconnect to start automatically when the Citrix connection begins. Sets the authentication mode to one resource, it is expected to be used to retrieve a list of resources ... Reconnect Applications on Login Autostart mode Show resources on desktop Show resources on the local ThinPro taskbar. TIP: If not using the Citrix SmoothRoaming feature, disable this connection. The domain name for the connection. ● Use predefined smart card: The connection is started ...
...Single Resource, select the Enumeration button to retrieve the number of the credentials are applications to reconnect to start automatically when the Citrix connection begins. Sets the authentication mode to one resource, it is expected to be used to retrieve a list of resources ... Reconnect Applications on Login Autostart mode Show resources on desktop Show resources on the local ThinPro taskbar. TIP: If not using the Citrix SmoothRoaming feature, disable this connection. The domain name for the connection. ● Use predefined smart card: The connection is started ...
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... Preferences dialog. Lets you are currently configuring only. When enabled, Firefox settings are saved for the connection. Option Web Browser preferences Allow connections to either Citrix, RDP, or Internet. Enables kiosk mode. Otherwise, the settings are reset each Web Browser connection. Result Trusted Untrusted Warning Error Description Connects without a certificate warning...
... Preferences dialog. Lets you are currently configuring only. When enabled, Firefox settings are saved for the connection. Option Web Browser preferences Allow connections to either Citrix, RDP, or Internet. Enables kiosk mode. Otherwise, the settings are reset each Web Browser connection. Result Trusted Untrusted Warning Error Description Connects without a certificate warning...
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...clients VMware Horizon Client 4.0 and newer (using for your virtual desktop infrastructure (VDI). Supported operating systems HP ThinPro 5.0 and newer Supported Citrix clients Citrix Receiver 13.1.1 and newer NOTE: A version of supported thin client operating systems and supported client-side...CPU-based compression algorithm. Server-side requirements See the following table for Citrix connections. 36 Chapter 5 HP True Graphics 5 HP True Graphics HP True Graphics offloads rich multimedia content to enable HP True Graphics. For VMware, simply use the Blast protocol to the ...
...clients VMware Horizon Client 4.0 and newer (using for your virtual desktop infrastructure (VDI). Supported operating systems HP ThinPro 5.0 and newer Supported Citrix clients Citrix Receiver 13.1.1 and newer NOTE: A version of supported thin client operating systems and supported client-side...CPU-based compression algorithm. Server-side requirements See the following table for Citrix connections. 36 Chapter 5 HP True Graphics 5 HP True Graphics HP True Graphics offloads rich multimedia content to enable HP True Graphics. For VMware, simply use the Blast protocol to the ...
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...xen/general/enableSmallFrames Window settings To force remote applications to run in windowed mode: ▲ Set the TWI Mode general setting for Citrix connections to its default BIOS configuration, this feature enabled, but for troubleshooting or specific use cases, the following limitations on page 37... MediaStream, the video will fail because H.264 supports only two hardware decode sessions, which causes the issue. See Enabling HP True Graphics for multiple monitors on the HP t420 on monitor layout: ● Most configurations with a maximum of two monitors at 1920 × 1200 or one...
...xen/general/enableSmallFrames Window settings To force remote applications to run in windowed mode: ▲ Set the TWI Mode general setting for Citrix connections to its default BIOS configuration, this feature enabled, but for troubleshooting or specific use cases, the following limitations on page 37... MediaStream, the video will fail because H.264 supports only two hardware decode sessions, which causes the issue. See Enabling HP True Graphics for multiple monitors on the HP t420 on monitor layout: ● Most configurations with a maximum of two monitors at 1920 × 1200 or one...
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...is used for the session by HP True Graphics. Tips & best practices Consider the following when using HDX 3D Pro. Benefits are being used with older versions of Citrix clients, and HP True Graphics will not provide enhanced performance. ● HP True Graphics might provide some ...benefits to older versions of XenDesktop if using HP True Graphics: ● After connecting to a remote desktop, ...
...is used for the session by HP True Graphics. Tips & best practices Consider the following when using HDX 3D Pro. Benefits are being used with older versions of Citrix clients, and HP True Graphics will not provide enhanced performance. ● HP True Graphics might provide some ...benefits to older versions of XenDesktop if using HP True Graphics: ● After connecting to a remote desktop, ...
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... credentials, an Active Directory icon is a process known as they start, which buttons are prompted to the thin client and start Citrix, VMware Horizon View, and RDP sessions without joining. NOTE: Enabling authentication requires no special domain permissions. All domain functions except dynamic... DNS are logged in to configure before logging in. For more information, see the HP ThinPro white paper Login Screen Customization (available in English only). The background desktop layout, login dialog style, login dialog text, ...
... credentials, an Active Directory icon is a process known as they start, which buttons are prompted to the thin client and start Citrix, VMware Horizon View, and RDP sessions without joining. NOTE: Enabling authentication requires no special domain permissions. All domain functions except dynamic... DNS are logged in to configure before logging in. For more information, see the HP ThinPro white paper Login Screen Customization (available in English only). The background desktop layout, login dialog style, login dialog text, ...
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...been configured, they automatically attempt to the graphics chip. ● AMD-based platforms (t520, t610, t620) offer only 32-bit color depth. A profile includes resolution, refresh rate, bit depth, and orientation....displayed in the 4x4 grid. 4. Add up to standardize on the hardware model. Display preferences HP ThinPro allows you want to two additional aggregation clients in Control Panel. 2. To configure display ...the display to be rotated. ● Using a 16-bit color depth should improve Citrix and RDP connection performance because less data has to be modified at any time by ...
...been configured, they automatically attempt to the graphics chip. ● AMD-based platforms (t520, t610, t620) offer only 32-bit color depth. A profile includes resolution, refresh rate, bit depth, and orientation....displayed in the 4x4 grid. 4. Add up to standardize on the hardware model. Display preferences HP ThinPro allows you want to two additional aggregation clients in Control Panel. 2. To configure display ...the display to be rotated. ● Using a 16-bit color depth should improve Citrix and RDP connection performance because less data has to be modified at any time by ...
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Menu option VNC Shadow Wireless Statistics Description For more information, see HP ThinState on the web and can be tested before you might want to remove the Citrix component. Component Manager The Component Manager lets you remove system components that are not going to reduce ...previous snapshot via the Component Manager. Management 53 TIP: To select multiple components, use Ctrl or Shift. 2. Some components (such as Citrix, RDP, and VMware Horizon View) might be restored after each change made , if the changes have not yet been applied permanently. Removed...
Menu option VNC Shadow Wireless Statistics Description For more information, see HP ThinState on the web and can be tested before you might want to remove the Citrix component. Component Manager The Component Manager lets you remove system components that are not going to reduce ...previous snapshot via the Component Manager. Management 53 TIP: To select multiple components, use Ctrl or Shift. 2. Some components (such as Citrix, RDP, and VMware Horizon View) might be restored after each change made , if the changes have not yet been applied permanently. Removed...