Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
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Product Description HP Compaq Thin Client t5000 Series Front view - t5000 Series Models (left) and t5720 Model (right) 1 Power Button 2 Power LED 3 Flash activity LED 4 USB ports (2) ✎ For information on differences between the t5300, t5500, and t5700 series models, refer to the Getting Started with the HP Compaq t5000 Series manual in the Reference Library at http://h18004.www1.hp.com/products/thinclients/software.html 1-2 www.hp.com Troubleshooting Guide
Product Description HP Compaq Thin Client t5000 Series Front view - t5000 Series Models (left) and t5720 Model (right) 1 Power Button 2 Power LED 3 Flash activity LED 4 USB ports (2) ✎ For information on differences between the t5300, t5500, and t5700 series models, refer to the Getting Started with the HP Compaq t5000 Series manual in the Reference Library at http://h18004.www1.hp.com/products/thinclients/software.html 1-2 www.hp.com Troubleshooting Guide
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
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... that follow provide a listing of the spare parts available for the Thin Client t5000 Series. t5000 Series Spare Parts Table Description t5300\CE .NET/IE 533MHz 32F/64R Unit t5300 Diskless, 533 MHz 0/64 Unit t5500\CE .NET/IE 733MHz 32F/128R Unit t5500 Diskless, 733 MHz 0/128 t5700\XP Embedded/IE 733MHz 192... 325698-001 353341-004 350982-001 370450-001 370450-002 325707-001 325708-001 353338-001 353339-001 325707-001 325709-001 Troubleshooting Guide www.hp.com 2-1
... that follow provide a listing of the spare parts available for the Thin Client t5000 Series. t5000 Series Spare Parts Table Description t5300\CE .NET/IE 533MHz 32F/64R Unit t5300 Diskless, 533 MHz 0/64 Unit t5500\CE .NET/IE 733MHz 32F/128R Unit t5500 Diskless, 733 MHz 0/128 t5700\XP Embedded/IE 733MHz 192... 325698-001 353341-004 350982-001 370450-001 370450-002 325707-001 325708-001 353338-001 353339-001 325707-001 325709-001 Troubleshooting Guide www.hp.com 2-1
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
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...thin clients 1-1 deploying with PXE 5-7 diagnostics and troubleshooting 4-1 disk error 4-6 diskless unit troubleshooting 4-29 display support specs A-1, A-3 documentation 1-7 DOS Flash D-2 DRAM test 4-3 drive spare part numbers 2-5 E embedded home pointer Web site F-1 error message troubleshooting 4-17 error messages 4-6 BIOS 4-4 Citrix 6-2 ethernet RJ-45 connector t5300 1-3 t5500... drive 5-4 front view t5000 series 1-2 t5720 model 1-2 H headphone connector t5300 1-3 t5500/t5700 1-4 t5720 1-5 HP Support Web site F-1 I image restore tool B-1 initialization 4-2 input specs A-1, A-3 installing...
...thin clients 1-1 deploying with PXE 5-7 diagnostics and troubleshooting 4-1 disk error 4-6 diskless unit troubleshooting 4-29 display support specs A-1, A-3 documentation 1-7 DOS Flash D-2 DRAM test 4-3 drive spare part numbers 2-5 E embedded home pointer Web site F-1 error message troubleshooting 4-17 error messages 4-6 BIOS 4-4 Citrix 6-2 ethernet RJ-45 connector t5300 1-3 t5500... drive 5-4 front view t5000 series 1-2 t5720 model 1-2 H headphone connector t5300 1-3 t5500/t5700 1-4 t5720 1-5 HP Support Web site F-1 I image restore tool B-1 initialization 4-2 input specs A-1, A-3 installing...
Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Edition
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... drive formatting 5-4 USB port location t5300 1-3 t5500/t5700 1-4 t5720 1-5 USB ports 1-2 USB support 3-4 user permissions C-3 V video troubleshooting 4-13 W Web sites Altiris Complimentary Support F-1 Altiris documentation B-1, C-4 CE.NET pointer F-1 Citrix Knowledge Center F-1 embedded home pointer F-1 HP Support F-1 HP thin client software and drivers D-1 Lifecycle Management Software F-1 RDP 7-1 Reference Library 1-2 thin client documentation C-4 thin client SoftPaqs and documentation F-1 XPe pointer F-1 XPe...
... drive formatting 5-4 USB port location t5300 1-3 t5500/t5700 1-4 t5720 1-5 USB ports 1-2 USB support 3-4 user permissions C-3 V video troubleshooting 4-13 W Web sites Altiris Complimentary Support F-1 Altiris documentation B-1, C-4 CE.NET pointer F-1 Citrix Knowledge Center F-1 embedded home pointer F-1 HP Support F-1 HP thin client software and drivers D-1 Lifecycle Management Software F-1 RDP 7-1 Reference Library 1-2 thin client documentation C-4 thin client SoftPaqs and documentation F-1 XPe pointer F-1 XPe...
AB300A Server Console Solution
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... Configuring the TEC Session to Launch at Reboot 11 Additional Reference Information 13 HP Compaq Thin Client t5500 Options 14 Warranty and Support ...14 FRU Parts List...14 Cables...14 Thin Client ...15 Monitors...15 Keyboards ...15 Miscellaneous Parts ...16 AB300A Console User Guide 3 HP CONFIDENTIAL Codename: Part Number: AB300-90001 Last Saved On: 2/10/04 2:39...
... Configuring the TEC Session to Launch at Reboot 11 Additional Reference Information 13 HP Compaq Thin Client t5500 Options 14 Warranty and Support ...14 FRU Parts List...14 Cables...14 Thin Client ...15 Monitors...15 Keyboards ...15 Miscellaneous Parts ...16 AB300A Console User Guide 3 HP CONFIDENTIAL Codename: Part Number: AB300-90001 Last Saved On: 2/10/04 2:39...
AB300A Server Console Solution
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This solution uses an HP Compaq Thin Client T5500 as the console for the HP9000 and Integrity servers. HP S5500 15" VGA Monitor (P9006A#xxx) 3. Audience Assumptions This guide is used because the console has to be able to communicate with... limited functionality and they are increasingly difficult to act as a terminal emulator for the system. HP Compaq Thin Client t5500 Thin Client (DC641A#xxx) 2. DB9 Serial Cable (5184-1894) 5. AC Power Adapter 6. 2 Power Cords AB300A Console User Guide 5 HP CONFIDENTIAL Codename: Part Number: AB300-90001 Last Saved On: 2/10/04 2:39 PM This...
This solution uses an HP Compaq Thin Client T5500 as the console for the HP9000 and Integrity servers. HP S5500 15" VGA Monitor (P9006A#xxx) 3. Audience Assumptions This guide is used because the console has to be able to communicate with... limited functionality and they are increasingly difficult to act as a terminal emulator for the system. HP Compaq Thin Client t5500 Thin Client (DC641A#xxx) 2. DB9 Serial Cable (5184-1894) 5. AC Power Adapter 6. 2 Power Cords AB300A Console User Guide 5 HP CONFIDENTIAL Codename: Part Number: AB300-90001 Last Saved On: 2/10/04 2:39 PM This...
AB300A Server Console Solution
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...in the console bundle is a fully functional thin client and supports the full range of thin client connections. However, the AB300A console solution bundle is connected to provide RS-232 direct connect terminal emulation connection support only. Thin Client Front Components Figure 1: Front Components Table ...Front Components Item 1 Description On/Off switch 6 AB300A Console User Guide HP CONFIDENTIAL Codename: Part Number: AB300-90001 Last Saved On: 2/10/04 2:39 PM NOTE: The HP Compaq Thin Client t5500 in the server console solution bundle. Connecting the Console to the Server...
...in the console bundle is a fully functional thin client and supports the full range of thin client connections. However, the AB300A console solution bundle is connected to provide RS-232 direct connect terminal emulation connection support only. Thin Client Front Components Figure 1: Front Components Table ...Front Components Item 1 Description On/Off switch 6 AB300A Console User Guide HP CONFIDENTIAL Codename: Part Number: AB300-90001 Last Saved On: 2/10/04 2:39 PM NOTE: The HP Compaq Thin Client t5500 in the server console solution bundle. Connecting the Console to the Server...
AB300A Server Console Solution
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... user account, and how to configure the terminal emulator session to automatically launch when the thin client is currently no method of saving these configuration parameters to select the HP700-92/96 emulation mode. Connect the HP Compaq Thin Client T5500 unit using the HP700-92/96 emulation mode, click the Emulation dropdown list to a file...
... user account, and how to configure the terminal emulator session to automatically launch when the thin client is currently no method of saving these configuration parameters to select the HP700-92/96 emulation mode. Connect the HP Compaq Thin Client T5500 unit using the HP700-92/96 emulation mode, click the Emulation dropdown list to a file...
AB300A Server Console Solution
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Adding optional hardware components is not recommended nor is it supported by HP. NOTE: Please use your local HP9000 and Integrity Server support service center. HP Compaq Thin Client t5500 Options NOTE: The console solution should generally be kept as configured for AB300A support. Warranty and Support Your AB300A Console Solution Bundle includes a 3-year next-...
Adding optional hardware components is not recommended nor is it supported by HP. NOTE: Please use your local HP9000 and Integrity Server support service center. HP Compaq Thin Client t5500 Options NOTE: The console solution should generally be kept as configured for AB300A support. Warranty and Support Your AB300A Console Solution Bundle includes a 3-year next-...
Configuring an HP Compaq t5300 or t5500 Thin Client for Kiosk Mode
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HP Compaq t5000 Thin Clients April 2004 . Configuring an HP Compaq t5300 or t5500 Thin Client Instructions for Kiosk Mode Table Of Contents Table Of Contents ...1 Abstract...2 Introduction ...2 Adding a New User Account 2 Configuring for Kiosk Mode Using CE .NET HP Image Refresh 4.21 3 Adding a Connection ...3 Setting Terminal to Run in Kiosk Mode 3 Switching to a Different User 3 Configuring for Kiosk Mode Using CE .NET HP Image 4.20 5 Switching to a Different User 5 1
HP Compaq t5000 Thin Clients April 2004 . Configuring an HP Compaq t5300 or t5500 Thin Client Instructions for Kiosk Mode Table Of Contents Table Of Contents ...1 Abstract...2 Introduction ...2 Adding a New User Account 2 Configuring for Kiosk Mode Using CE .NET HP Image Refresh 4.21 3 Adding a Connection ...3 Setting Terminal to Run in Kiosk Mode 3 Switching to a Different User 3 Configuring for Kiosk Mode Using CE .NET HP Image 4.20 5 Switching to a Different User 5 1
Configuring an HP Compaq t5300 or t5500 Thin Client for Kiosk Mode
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... to configure an HP Compaq t5500 or t5300 thin client for Kiosk mode. Click on the Account list box. 14. Click OK to add a new user account and configure the HP Compaq t5500 or t5300 thin client for Kiosk mode. Configuring an HP Compaq t5300 or t5500 Thin Client for Kiosk Mode Abstract... Introduction Adding a New User Account This paper explains how to configure a thin client device so that it logs on.
... to configure an HP Compaq t5500 or t5300 thin client for Kiosk mode. Click on the Account list box. 14. Click OK to add a new user account and configure the HP Compaq t5500 or t5300 thin client for Kiosk mode. Configuring an HP Compaq t5300 or t5500 Thin Client for Kiosk Mode Abstract... Introduction Adding a New User Account This paper explains how to configure a thin client device so that it logs on.
Configuring an HP Compaq t5300 or t5500 Thin Client for Kiosk Mode
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...connection and click the Edit button. Two more check boxes become available as options. 5. If you want to take effect. Configuring an HP Compaq t5300 or t5500 Thin Client for Kiosk Mode Configuring for the connection type is displayed. 4. Follow the on-screen instructions in the Wizard or setup dialog. 6. The... changes, or click the OK button to create and click the OK button. A Wizard or setup dialog for Kiosk Mode Using CE .NET HP Image Refresh 4.21 Adding a Connection Setting Terminal to connection settings check box. 7. To set the terminal to run in Kiosk mode, you ...
...connection and click the Edit button. Two more check boxes become available as options. 5. If you want to take effect. Configuring an HP Compaq t5300 or t5500 Thin Client for Kiosk Mode Configuring for the connection type is displayed. 4. Follow the on-screen instructions in the Wizard or setup dialog. 6. The... changes, or click the OK button to create and click the OK button. A Wizard or setup dialog for Kiosk Mode Using CE .NET HP Image Refresh 4.21 Adding a Connection Setting Terminal to connection settings check box. 7. To set the terminal to run in Kiosk mode, you ...
Configuring an HP Compaq t5300 or t5500 Thin Client for Kiosk Mode
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Log on button. 3. Enter Alt-F4 at the five-second log on display or Log on as the user of your choice. 4 Press the power button to start the system. 2. Configuring an HP Compaq t5300 or t5500 Thin Client for Kiosk Mode 1.
Log on button. 3. Enter Alt-F4 at the five-second log on display or Log on as the user of your choice. 4 Press the power button to start the system. 2. Configuring an HP Compaq t5300 or t5500 Thin Client for Kiosk Mode 1.
Configuring an HP Compaq t5300 or t5500 Thin Client for Kiosk Mode
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... out of the re-connection loop, gain control of the 5 Right-click on the "Kiosk" user profile. 11. For example, select Citrix ICA Client (ICA) from the list. However, it "Kiosk." 6. Do not put the Administrator account into the "Kiosk" group. Click Administration. 18. A... Click the OK button. Click on the window. 3. Configuring an HP Compaq t5300 or t5500 Thin Client for Kiosk Mode Configuring for Kiosk Mode Using CE .NET HP Image 4.20 To enable Kiosk mode for the HP Compaq t5500 or t5300 thin client, perform the following steps: 1. It is not necessary to select ...
... out of the re-connection loop, gain control of the 5 Right-click on the "Kiosk" user profile. 11. For example, select Citrix ICA Client (ICA) from the list. However, it "Kiosk." 6. Do not put the Administrator account into the "Kiosk" group. Click Administration. 18. A... Click the OK button. Click on the window. 3. Configuring an HP Compaq t5300 or t5500 Thin Client for Kiosk Mode Configuring for Kiosk Mode Using CE .NET HP Image 4.20 To enable Kiosk mode for the HP Compaq t5500 or t5300 thin client, perform the following steps: 1. It is not necessary to select ...
Configuring an HP Compaq t5300 or t5500 Thin Client for Kiosk Mode
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...Windows, and Windows NT are set forth in the U.S. The only warranties for Kiosk Mode Switching to start the system. 2. HP shall not be construed as the user of Microsoft Corporation in the express warranty statements accompanying such products and services. and other countries...Enter Alt-F4 at the five-second log on display or Log on as constituting an additional warranty. Configuring an HP Compaq t5300 or t5500 Thin Client for HP products and services are trademarks of your choice. Closing the remote connection will initiate a reconnection. Press the power button...
...Windows, and Windows NT are set forth in the U.S. The only warranties for Kiosk Mode Switching to start the system. 2. HP shall not be construed as the user of Microsoft Corporation in the express warranty statements accompanying such products and services. and other countries...Enter Alt-F4 at the five-second log on display or Log on as constituting an additional warranty. Configuring an HP Compaq t5300 or t5500 Thin Client for HP products and services are trademarks of your choice. Closing the remote connection will initiate a reconnection. Press the power button...
Installing an Altiris BootWorks Partition on an HP Compaq t5000 Thin Client with Microsoft Windows CE .NET
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... automatically downgrade to create a BootWorks package that this setting so that a BootWorks package can be upgraded with HP Compaq t5300 and t5500 thin clients running image version 4.21.053.1.8, the deployment server must be executed on all clients. This file consumes 617KB. Please note that will leave a residual file ("tmp.exe") in the hard disk...
... automatically downgrade to create a BootWorks package that this setting so that a BootWorks package can be upgraded with HP Compaq t5300 and t5500 thin clients running image version 4.21.053.1.8, the deployment server must be executed on all clients. This file consumes 617KB. Please note that will leave a residual file ("tmp.exe") in the hard disk...
Installing an Altiris BootWorks Partition on an HP Compaq t5000 Thin Client with Microsoft Windows CE .NET
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...21. In the Destination path field, enter the name of the Job Detail window, click Add > Copy File to . 17. If using a HP Compaq t5500 Thin Client, check the box for Run this job. (i.e. In the upper right corner of the Job Detail window, click Add > Run Script. 14. ... to creating this script and enter the change the program memory allocation to 25000 KBs. 9. Installing an Altiris BootWorks Partition on an HP Compaq t5000 Thin Client with a descriptive name that was created prior to creating this job. (e.g., c:\program files\altiris\express\deployment server\CE_CABS\smad.exe). ...
...21. In the Destination path field, enter the name of the Job Detail window, click Add > Copy File to . 17. If using a HP Compaq t5500 Thin Client, check the box for Run this job. (i.e. In the upper right corner of the Job Detail window, click Add > Run Script. 14. ... to creating this script and enter the change the program memory allocation to 25000 KBs. 9. Installing an Altiris BootWorks Partition on an HP Compaq t5000 Thin Client with a descriptive name that was created prior to creating this job. (e.g., c:\program files\altiris\express\deployment server\CE_CABS\smad.exe). ...
New Features for CE .NET HP Image Refresh 4.21
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HP Compaq t5000 Thin Clients April 2004 . New Features for CE .NET HP Image Refresh 4.21 Instructions HP Compaq t5300/t5500 Thin Clients Table Of Contents Table Of Contents ...1 Abstract...2 Introduction ...2 Setup Wizard ...2 Registry Import/Export Tool 2 HP Connection Administrator Version 2.0 3 Assigning New Connections 3 Global UI ...3 Simplified Kiosk Mode ...3 Citrix ICA 7.20 Web Client 3 Additional Keyboard Layout Support 4 SNTP GUI Applet for Configuring Time Client 6 Modular Image ...6 Additional Features 6 1
HP Compaq t5000 Thin Clients April 2004 . New Features for CE .NET HP Image Refresh 4.21 Instructions HP Compaq t5300/t5500 Thin Clients Table Of Contents Table Of Contents ...1 Abstract...2 Introduction ...2 Setup Wizard ...2 Registry Import/Export Tool 2 HP Connection Administrator Version 2.0 3 Assigning New Connections 3 Global UI ...3 Simplified Kiosk Mode ...3 Citrix ICA 7.20 Web Client 3 Additional Keyboard Layout Support 4 SNTP GUI Applet for Configuring Time Client 6 Modular Image ...6 Additional Features 6 1
New Features for CE .NET HP Image Refresh 4.21
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... Refresh 4.21 Additional Keyboard Layout Support A new Add-on called KeyboardIntl will add support for HP Compaq t5300/t5500 thin clients (new Keyboard Locales appear in many different languages, using a variety of input methods and devices. Text Input ...Portuguese (Brazilian ABNT2) Russian (Typewriter) Slovak (QWERTY) Latvian (QWERTY) Punjabi Gujarati Tamil Telugu 4 Keyboard Locale: < Back Next > Cancel HP now supports the following Keyboard Locales for additional keyboard layout regions. Setup Wizard Language Options You can be selected during the Setup Wizard. The Keyboard...
... Refresh 4.21 Additional Keyboard Layout Support A new Add-on called KeyboardIntl will add support for HP Compaq t5300/t5500 thin clients (new Keyboard Locales appear in many different languages, using a variety of input methods and devices. Text Input ...Portuguese (Brazilian ABNT2) Russian (Typewriter) Slovak (QWERTY) Latvian (QWERTY) Punjabi Gujarati Tamil Telugu 4 Keyboard Locale: < Back Next > Cancel HP now supports the following Keyboard Locales for additional keyboard layout regions. Setup Wizard Language Options You can be selected during the Setup Wizard. The Keyboard...
Using the HP Registry Import/Export Feature for CE .NET 4.21 HP Image Refresh
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Thin Clients June 2004 . Using the HP Registry Import/Export Feature for CE .NET Instructions 4.21 HP Image Refresh HP Compaq t5300/t5500 Thin Clients Table Of Contents Table Of Contents ...1 Abstract...2 Introduction ...2 Using the Registry Import/Export Tool 2 Clearing the Destination Registry 2 Exporting and Importing a Registry 3 Importing a Registry to Multiple Units 3 Exporting Registries from Multiple Units 3 1
Thin Clients June 2004 . Using the HP Registry Import/Export Feature for CE .NET Instructions 4.21 HP Image Refresh HP Compaq t5300/t5500 Thin Clients Table Of Contents Table Of Contents ...1 Abstract...2 Introduction ...2 Using the Registry Import/Export Tool 2 Clearing the Destination Registry 2 Exporting and Importing a Registry 3 Importing a Registry to Multiple Units 3 Exporting Registries from Multiple Units 3 1