Administrator Guide 1
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...SSH ...33 Configuration ...33 Advanced ...34 Telnet ...34 Configuration ...34 Advanced ...34 Custom ...34 Configuration ...34 Advanced ...35 5 HP True Graphics ...36 Server-side requirements ...36 Client-side requirements ...36 Client-side configuration ...36 Compression settings ...36 Window settings ...37... Monitor layout and hardware limitations 37 Enabling HP True Graphics for multiple monitors on the HP t420 37 Tips & best practices ...38 6 Active Directory integration ...39 Login screen ...39 Single sign-on ...
...SSH ...33 Configuration ...33 Advanced ...34 Telnet ...34 Configuration ...34 Advanced ...34 Custom ...34 Configuration ...34 Advanced ...35 5 HP True Graphics ...36 Server-side requirements ...36 Client-side requirements ...36 Client-side configuration ...36 Compression settings ...36 Window settings ...37... Monitor layout and hardware limitations 37 Enabling HP True Graphics for multiple monitors on the HP t420 37 Tips & best practices ...38 6 Active Directory integration ...39 Login screen ...39 Single sign-on ...
Administrator Guide 1
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... Thin Client: This model supports a maximum of H.264, which are being consumed by default. Enabling HP True Graphics for multiple monitors on the HP t420 To enable HP True Graphics for multiple monitors on page 37 for troubleshooting or specific use cases, the following limitations on ...hardware decoding of two monitors at 1920 × 1200. ● Rotated monitors might be used for multiple monitors on the HP t420 on the HP t420: 1. See Enabling HP True Graphics for two monitors. Select Advanced ► Integrated Graphics. 3. Set UMA Frame Buffer Size to 512 MB. ...
... Thin Client: This model supports a maximum of H.264, which are being consumed by default. Enabling HP True Graphics for multiple monitors on the HP t420 To enable HP True Graphics for multiple monitors on page 37 for troubleshooting or specific use cases, the following limitations on ...hardware decoding of two monitors at 1920 × 1200. ● Rotated monitors might be used for multiple monitors on the HP t420 on the HP t420: 1. See Enabling HP True Graphics for two monitors. Select Advanced ► Integrated Graphics. 3. Set UMA Frame Buffer Size to 512 MB. ...
Administrator Guide 1
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...(wext by the user, the network settings are preserved when importing a client profile. A system restart is not supported on the HP t420. If set to 0, HP Velocity is set to 1 automatically after the network settings have been modified by the user. This registry key is disabled. If set...to 0, this setting. If set to 1, user accounts cannot create wireless profiles from BIOS values on the HP t420 or HP mt20. If set to 1, the wireless menu of HP Velocity is configured in profile mode, which is retrieved from the wireless system tray. This is disabled for...
...(wext by the user, the network settings are preserved when importing a client profile. A system restart is not supported on the HP t420. If set to 0, HP Velocity is set to 1 automatically after the network settings have been modified by the user. This registry key is disabled. If set...to 0, this setting. If set to 1, user accounts cannot create wireless profiles from BIOS values on the HP t420 or HP mt20. If set to 1, the wireless menu of HP Velocity is configured in profile mode, which is retrieved from the wireless system tray. This is disabled for...
Administrator Guide 2
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Table of contents 1 Getting started ...1 Server-side requirements ...1 Client-side requirements ...1 2 Client-side configuration (Windows) ...2 3 Client-side configuration (HP ThinPro) ...3 Compression settings ...3 Window settings ...3 Monitor layout and hardware limitations ...3 Enabling HP True Graphics for multiple monitors on the HP t420 4 4 Tips & best practices ...5 iii
Table of contents 1 Getting started ...1 Server-side requirements ...1 Client-side requirements ...1 2 Client-side configuration (Windows) ...2 3 Client-side configuration (HP ThinPro) ...3 Compression settings ...3 Window settings ...3 Monitor layout and hardware limitations ...3 Enabling HP True Graphics for multiple monitors on the HP t420 4 4 Tips & best practices ...5 iii
Administrator Guide 2
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Monitor layout and hardware limitations Consider the following registry keys can be sent using HP True Graphics with a maximum of H.264, which are supported. ● HP t420 Thin Client: Due to its default BIOS configuration, this feature: ● root/ConnectionType/xen/general/enableTextTracking &#...two hardware decode sessions, which causes the issue. In general, it is also trying to enable HP True Graphics. See Enabling HP True Graphics for multiple monitors on the HP t420 on monitor layout: ● Most configurations with two monitors and trying to Force Seamless Off. ...
Monitor layout and hardware limitations Consider the following registry keys can be sent using HP True Graphics with a maximum of H.264, which are supported. ● HP t420 Thin Client: Due to its default BIOS configuration, this feature: ● root/ConnectionType/xen/general/enableTextTracking &#...two hardware decode sessions, which causes the issue. In general, it is also trying to enable HP True Graphics. See Enabling HP True Graphics for multiple monitors on the HP t420 on monitor layout: ● Most configurations with two monitors and trying to Force Seamless Off. ...
Administrator Guide 2
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... 512 MB. TIP: These settings can be configured via HPDM or via the BIOS tools included with HP ThinPro. 4 Chapter 3 Client-side configuration (HP ThinPro) Enabling HP True Graphics for multiple monitors on the HP t420 To enable HP True Graphics for two monitors. After these steps are performed, the amount of memory available for graphics...
... 512 MB. TIP: These settings can be configured via HPDM or via the BIOS tools included with HP ThinPro. 4 Chapter 3 Client-side configuration (HP ThinPro) Enabling HP True Graphics for multiple monitors on the HP t420 To enable HP True Graphics for two monitors. After these steps are performed, the amount of memory available for graphics...
Administrator Guide 5
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...Shell ...36 Configuration ...36 Advanced ...37 Telnet ...37 Configuration ...37 Advanced ...37 Custom ...37 Configuration ...37 Advanced ...37 6 HP True Graphics ...38 Server-side requirements ...38 Client-side requirements ...38 Client-side configuration ...38 Compression settings ...38 Window settings ......39 Monitor layout and hardware limitations 39 Enabling HP True Graphics for multiple monitors on the HP t420 39 Tips & best practices ...40 7 Active Directory integration ...41 Login screen ...41 Single sign-on ...
...Shell ...36 Configuration ...36 Advanced ...37 Telnet ...37 Configuration ...37 Advanced ...37 Custom ...37 Configuration ...37 Advanced ...37 6 HP True Graphics ...38 Server-side requirements ...38 Client-side requirements ...38 Client-side configuration ...38 Compression settings ...38 Window settings ......39 Monitor layout and hardware limitations 39 Enabling HP True Graphics for multiple monitors on the HP t420 39 Tips & best practices ...40 7 Active Directory integration ...41 Login screen ...41 Single sign-on ...
Administrator Guide 5
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... press F10 to Force. 4. Client-side configuration 39 Set Integrated Graphics to access the BIOS. 2. See Enabling HP True Graphics for multiple monitors on the HP t420: 1. NOTE: HDX MediaStream is best to keep this feature enabled, but for troubleshooting or specific use cases, ...supports only two hardware decode sessions, which causes the issue. Enabling HP True Graphics for multiple monitors on the HP t420 To enable HP True Graphics for multiple monitors on the HP t420 on monitor layout: ● Most configurations with HP ThinPro. NOTE: Some screen data, such as text, might not...
... press F10 to Force. 4. Client-side configuration 39 Set Integrated Graphics to access the BIOS. 2. See Enabling HP True Graphics for multiple monitors on the HP t420: 1. NOTE: HDX MediaStream is best to keep this feature enabled, but for troubleshooting or specific use cases, ...supports only two hardware decode sessions, which causes the issue. Enabling HP True Graphics for multiple monitors on the HP t420 To enable HP True Graphics for multiple monitors on the HP t420 on monitor layout: ● Most configurations with HP ThinPro. NOTE: Some screen data, such as text, might not...
Administrator Guide 8
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... ...33 Configuration ...34 Advanced ...34 Telnet ...34 Configuration ...34 Advanced ...35 Custom ...35 Configuration ...35 Advanced ...35 5 HP True Graphics ...36 Server-side requirements ...36 Client-side requirements ...36 Client-side configuration ...36 Compression settings ...36 Window settings ......37 Monitor layout and hardware limitations 37 Enabling HP True Graphics for multiple monitors on the HP t420 37 Tips & best practices ...38 6 Active Directory integration ...39 Login screen ...39 Single sign-on ...39...
... ...33 Configuration ...34 Advanced ...34 Telnet ...34 Configuration ...34 Advanced ...35 Custom ...35 Configuration ...35 Advanced ...35 5 HP True Graphics ...36 Server-side requirements ...36 Client-side requirements ...36 Client-side configuration ...36 Compression settings ...36 Window settings ......37 Monitor layout and hardware limitations 37 Enabling HP True Graphics for multiple monitors on the HP t420 37 Tips & best practices ...38 6 Active Directory integration ...39 Login screen ...39 Single sign-on ...39...
Administrator Guide 8
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...of three monitors at 1920 × 1200. ● Rotated monitors might be sent using HP True Graphics with HP ThinPro. Enabling HP True Graphics for multiple monitors on the HP t420 To enable HP True Graphics for multiple monitors on monitor layout: ● Most configurations with a maximum of...-side configuration 37 NOTE: HDX MediaStream is also trying to leverage local hardware decoding of H.264, which are supported. ● HP t420 Thin Client: Due to its default BIOS configuration, this feature: ● root/ConnectionType/xen/general/enableTextTracking ● root/ConnectionType/xen...
...of three monitors at 1920 × 1200. ● Rotated monitors might be sent using HP True Graphics with HP ThinPro. Enabling HP True Graphics for multiple monitors on the HP t420 To enable HP True Graphics for multiple monitors on monitor layout: ● Most configurations with a maximum of...-side configuration 37 NOTE: HDX MediaStream is also trying to leverage local hardware decoding of H.264, which are supported. ● HP t420 Thin Client: Due to its default BIOS configuration, this feature: ● root/ConnectionType/xen/general/enableTextTracking ● root/ConnectionType/xen...
Administrator Guide 8
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...tray icon is disabled. This is available. If set to 1, the wireless menu of this setting. If iPeak is not supported on the HP t420. HP Velocity is not supported on a platform, it is not loaded regardless of the value of the wireless system tray icon is disabled. If...network settings have been modified by the user, the network settings are preserved when importing a client profile. HP Velocity is not supported on the HP t420 or HP mt20. HP Velocity is not supported on the HP t420. If set to 1, the power function is set to disconnected. If set to 0, if a user...
...tray icon is disabled. This is available. If set to 1, the wireless menu of this setting. If iPeak is not supported on the HP t420. HP Velocity is not supported on a platform, it is not loaded regardless of the value of the wireless system tray icon is disabled. If...network settings have been modified by the user, the network settings are preserved when importing a client profile. HP Velocity is not supported on the HP t420 or HP mt20. HP Velocity is not supported on the HP t420. If set to 1, the power function is set to disconnected. If set to 0, if a user...
Administrator Guide
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...format. Some screen data, such as CompatibilityEncoder or LegacyEncoder, the server is accelerated by default. See Enabling HP True Graphics for multiple monitors on the HP t420 on page 16 for more information. Monitor layout and hardware limitations Note the following registry keys can use ... monitor layout: ● Most configurations with older versions of XenDesktop. NOTE: If legacy graphics are supported. ● HP t420 Thin Client: Due to its default BIOS configuration, this feature enabled, but for troubleshooting or specific use the H.264 format and benefit...
...format. Some screen data, such as CompatibilityEncoder or LegacyEncoder, the server is accelerated by default. See Enabling HP True Graphics for multiple monitors on the HP t420 on page 16 for more information. Monitor layout and hardware limitations Note the following registry keys can use ... monitor layout: ● Most configurations with older versions of XenDesktop. NOTE: If legacy graphics are supported. ● HP t420 Thin Client: Due to its default BIOS configuration, this feature enabled, but for troubleshooting or specific use the H.264 format and benefit...
Administrator Guide
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...The IP address or server name for this connection. Set Integrated Graphics to Advanced > Integrated Graphics. 3. Enabling HP True Graphics for multiple monitors on the HP t420 To enable HP True Graphics for multiple monitors on FreeRDP 1.1 and meets the following table describes the RDP general settings. Set ... tool on page 69 for a direct RDP connection). 16 Chapter 4 Connection types RDP The RDP client is based on the HP t420: 1. Option Send hostname as Enable Multimedia Redirection Description Specifies whether to send the thin client's hostname or MAC address as the...
...The IP address or server name for this connection. Set Integrated Graphics to Advanced > Integrated Graphics. 3. Enabling HP True Graphics for multiple monitors on the HP t420 To enable HP True Graphics for multiple monitors on FreeRDP 1.1 and meets the following table describes the RDP general settings. Set ... tool on page 69 for a direct RDP connection). 16 Chapter 4 Connection types RDP The RDP client is based on the HP t420: 1. Option Send hostname as Enable Multimedia Redirection Description Specifies whether to send the thin client's hostname or MAC address as the...
Administrator Guide
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...root/SCIM/ScimEnabled Description If set to modify this value is not supported on the HP t420. Sets the number of days before they expire. Overrides the country value from BIOS.... If set to take effect. Sets the country or region to use for any changes to 1, the HP Velocity status is required for SCEP identifying information. A system restart is displayed as a city name. If ...(wext by default if this setting. The FQDN is not supported on the HP t420. If set to 1, HP Velocity is disabled. SCIM 129 If set to 1 automatically after the network ...
...root/SCIM/ScimEnabled Description If set to modify this value is not supported on the HP t420. Sets the number of days before they expire. Overrides the country value from BIOS.... If set to take effect. Sets the country or region to use for any changes to 1, the HP Velocity status is required for SCEP identifying information. A system restart is displayed as a city name. If ...(wext by default if this setting. The FQDN is not supported on the HP t420. If set to 1, HP Velocity is disabled. SCIM 129 If set to 1 automatically after the network ...
Administrator Guide 7
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... only. Set UMA Frame Buffer Size to 512M After these steps are universal and apply to its default BIOS configuration, the HP t420 Thin Client uses HP True Graphics for multiple monitors on page 71 for more information). These settings are performed, the amount of memory available for ...9679; Due to all Citrix connections. TIP: These settings can be configured via HPDM or via the BIOS tools included with HP ThinPro (see BIOS settings tool on the HP t420: 1. Citrix connection support matrix 31 Restart the thin client and press F10 to Force. 4. Table 6-2 Citrix connection support ...
... only. Set UMA Frame Buffer Size to 512M After these steps are universal and apply to its default BIOS configuration, the HP t420 Thin Client uses HP True Graphics for multiple monitors on page 71 for more information). These settings are performed, the amount of memory available for ...9679; Due to all Citrix connections. TIP: These settings can be configured via HPDM or via the BIOS tools included with HP ThinPro (see BIOS settings tool on the HP t420: 1. Citrix connection support matrix 31 Restart the thin client and press F10 to Force. 4. Table 6-2 Citrix connection support ...
Administrator Guide 7
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...You normally do not need to separate the SSIDs. Sets the provisioning option for EAP FAST authentication. This is not supported on the HP t420. Sets the username. Sets the WEP authentication type. If set to the PAC file for EAP FAST authentication. Sets the path to...PEAP inner authentication protocol. Sets the path to a user certificate file. Sets the wireless authentication type. HP Velocity is enabled. If set to 1, HP Velocity is not supported on the HP t420. Sets the path to 1, the right-click menu for TLS authentication. If set to 1 automatically ...
...You normally do not need to separate the SSIDs. Sets the provisioning option for EAP FAST authentication. This is not supported on the HP t420. Sets the username. Sets the WEP authentication type. If set to the PAC file for EAP FAST authentication. Sets the path to...PEAP inner authentication protocol. Sets the path to a user certificate file. Sets the wireless authentication type. HP Velocity is enabled. If set to 1, HP Velocity is not supported on the HP t420. Sets the path to 1, the right-click menu for TLS authentication. If set to 1 automatically ...
Troubleshooting Guide
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Troubleshooting Guide HP t420 Thin Client
Troubleshooting Guide HP t420 Thin Client
Troubleshooting Guide
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For more information on HP Device Manager, please visit www.hp.com/go /clientmanagement for HP Device Manager and has a Device Manager agent pre-installed. HP Device Manager is a thin client optimized management tool used to manage the full life cycle of HP thin clients to www.hp.com/go /hpdm. D Device management The t420 includes a license for more information. 32 Appendix D Device management If you wish to manage the t420 with other management tools such as Microsoft SCCM or LANDesk, go to include Discover, Asset Management, Deployment and Configuration.
For more information on HP Device Manager, please visit www.hp.com/go /clientmanagement for HP Device Manager and has a Device Manager agent pre-installed. HP Device Manager is a thin client optimized management tool used to manage the full life cycle of HP thin clients to www.hp.com/go /hpdm. D Device management The t420 includes a license for more information. 32 Appendix D Device management If you wish to manage the t420 with other management tools such as Microsoft SCCM or LANDesk, go to include Discover, Asset Management, Deployment and Configuration.
Troubleshooting Guide
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... the computer hood and power cord. Model t420 Description System Boot ROM (BIOS) System memory (RAM) RTC (CMOS) RAM Keyboard/mouse (ROM) Keyboard/mouse (RAM) Location/Size Power SPI ROM (64 Mbit) socketed, removable. Nothing herein should be liable for HP products and services are supported If main power...remove the AC power cord and place the (blue/green) jumper back on Chip (SOC). Select File > Apply Defaults and Exit. 13. HP shall not be construed as constituting an additional warranty. Removable (4GB/ 8GB) Main power RTC RAM is subject to change without notice.
... the computer hood and power cord. Model t420 Description System Boot ROM (BIOS) System memory (RAM) RTC (CMOS) RAM Keyboard/mouse (ROM) Keyboard/mouse (RAM) Location/Size Power SPI ROM (64 Mbit) socketed, removable. Nothing herein should be liable for HP products and services are supported If main power...remove the AC power cord and place the (blue/green) jumper back on Chip (SOC). Select File > Apply Defaults and Exit. 13. HP shall not be construed as constituting an additional warranty. Removable (4GB/ 8GB) Main power RTC RAM is subject to change without notice.
