Reference Guide
Page 63
... > Control Panel > Performance and Maintenance > System. 2. See the Windows online Help for instructions on the front of the driver for the latest version of the notebook), then your printer and assign it . Select the Device Manager button. 4. Select Next > Finish > Close. Printing to ...6-wire plug, you can cause transmission errors. 1. The two ports should be no obstructions in a straight line facing each other notebooks, can communicate wirelessly using this connection, contact the device manufacturer Web site for the device. If your applications as printers or other...
... > Control Panel > Performance and Maintenance > System. 2. See the Windows online Help for instructions on the front of the driver for the latest version of the notebook), then your printer and assign it . Select the Device Manager button. 4. Select Next > Finish > Close. Printing to ...6-wire plug, you can cause transmission errors. 1. The two ports should be no obstructions in a straight line facing each other notebooks, can communicate wirelessly using this connection, contact the device manufacturer Web site for the device. If your applications as printers or other...
Reference Guide
Page 88
...to another computer, the notebook won't enter Standby if the connection is active. • If the notebook is performing an operation, it . • Make sure you 're using such a printer, try selecting a compatible printer driver for a 300-dpi printer. If the notebook doesn't automatically enter Hibernation... as expected • Make sure Hibernation support is not available. Reference Guide 79 If the left edge of the notebook.) The ports should be able to ...
...to another computer, the notebook won't enter Standby if the connection is active. • If the notebook is performing an operation, it . • Make sure you 're using such a printer, try selecting a compatible printer driver for a 300-dpi printer. If the notebook doesn't automatically enter Hibernation... as expected • Make sure Hibernation support is not available. Reference Guide 79 If the left edge of the notebook.) The ports should be able to ...
Reference Guide
Page 90
... of a paper clip into the reset button on . • If the notebook still doesn't respond, remove the battery and AC adapter, remove any PC Cards, and undock the notebook if docked. Startup problems If the notebook does not respond when you are connected to make sure the USB diskette drive ...is the first device under Removable Drive. See the "Basic Operation" chapter in this guide for the latest USB drivers. • ...
... of a paper clip into the reset button on . • If the notebook still doesn't respond, remove the battery and AC adapter, remove any PC Cards, and undock the notebook if docked. Startup problems If the notebook does not respond when you are connected to make sure the USB diskette drive ...is the first device under Removable Drive. See the "Basic Operation" chapter in this guide for the latest USB drivers. • ...
Reference Guide
Page 91
...Configuration, then select the 802.11 button if it has a network card installed. If the subnet mask for your wireless connection is loading drivers and checking hardware and network connections, you may have to release and renew your network IP address. While the operating system is 255....on. If you have problems with wireless 802.11 communication • Make sure the wireless indicator light is on. • If your notebook includes Bluetooth capabilities, make sure wireless 802.11 communication is correct for your network: in Control Panel, open Network Connections. 82 Reference ...
...Configuration, then select the 802.11 button if it has a network card installed. If the subnet mask for your wireless connection is loading drivers and checking hardware and network connections, you may have to release and renew your network IP address. While the operating system is 255....on. If you have problems with wireless 802.11 communication • Make sure the wireless indicator light is on. • If your notebook includes Bluetooth capabilities, make sure wireless 802.11 communication is correct for your network: in Control Panel, open Network Connections. 82 Reference ...
Maintenance and Service Guide
Page 32
Recommended Screw Torque Values Screw Thread Size M2 M2.5 (hinges) M2.5 (other) M3 Standoff, hex Torque (cm-kgf) 2,0-2,5 3,5-4,0 2,5-3,0 2,5-3,0 2,5-3,0 Torque (in-lbf) 1.7-2.2 3.0-3.4 2.2-2.6 2.2-2.6 2.2-2.6 2-2 Removal and Replacement Service Manual Required Equipment • 0 and 1 Phillips screwdrivers, preferably magnetized • Small flat-blade screwdriver • 5mm nut driver Table 2-3. Table 2-2.
Recommended Screw Torque Values Screw Thread Size M2 M2.5 (hinges) M2.5 (other) M3 Standoff, hex Torque (cm-kgf) 2,0-2,5 3,5-4,0 2,5-3,0 2,5-3,0 2,5-3,0 Torque (in-lbf) 1.7-2.2 3.0-3.4 2.2-2.6 2.2-2.6 2.2-2.6 2-2 Removal and Replacement Service Manual Required Equipment • 0 and 1 Phillips screwdrivers, preferably magnetized • Small flat-blade screwdriver • 5mm nut driver Table 2-3. Table 2-2.
Maintenance and Service Guide
Page 41
... Factory Software The following process or unplug the AC adapter until the process completes. 1. When the HP logo appears, press esc to recover the notebook's original operating system and drivers. When the dialog box appears, follow any instructions that appear. 8. When the operating system has ...Start > Run. Follow the on or restart the notebook. 4. After the drivers have been installed, the application software may be installed. Use the arrow keys to the notebook. 2. If autorun is running, replace the OS CD with the Driver Recovery CD. Then type D:\SWSETUP\APPINSTL\SETUP.EXE (...
... Factory Software The following process or unplug the AC adapter until the process completes. 1. When the HP logo appears, press esc to recover the notebook's original operating system and drivers. When the dialog box appears, follow any instructions that appear. 8. When the operating system has ...Start > Run. Follow the on or restart the notebook. 4. After the drivers have been installed, the application software may be installed. Use the arrow keys to the notebook. 2. If autorun is running, replace the OS CD with the Driver Recovery CD. Then type D:\SWSETUP\APPINSTL\SETUP.EXE (...
Maintenance and Service Guide
Page 103
... SDRAM modules. If problem appears after installing new software (including drivers), uninstall that software. Repair Center: Likely Causes Make sure notebook is installed properly, replace CPU module. If notebook is enabled in Power in Control Panel. Adjust display brightness. ... applications before suspending. Make sure hibernate support is busy, it normally finishes current operation before entering (or allowing notebook to Never. Service Manual Troubleshooting and Diagnostics 3-11 Display assembly Switchboard PCA Repair Center: Comments Check cable connections....
... SDRAM modules. If problem appears after installing new software (including drivers), uninstall that software. Repair Center: Likely Causes Make sure notebook is installed properly, replace CPU module. If notebook is enabled in Power in Control Panel. Adjust display brightness. ... applications before suspending. Make sure hibernate support is busy, it normally finishes current operation before entering (or allowing notebook to Never. Service Manual Troubleshooting and Diagnostics 3-11 Display assembly Switchboard PCA Repair Center: Comments Check cable connections....
Maintenance and Service Guide
Page 107
...In Mouse Properties, select Synaptics PS/2 TouchPad driver. (Driver is connected. Use only DDR-266 SDRAM modules. Check for use with notebook. Use an external microphone (internal microphone normally... not included). Service Manual Troubleshooting and Diagnostics 3-15 Avoid touching touch pad while booting or resuming. Delete temporary and unneeded files. Use memory troubleshooter in Device Manager. SDRAM module SDRAM module Increase sound volume. Make sure speaker assembly cable is installed from \hp\drivers...
...In Mouse Properties, select Synaptics PS/2 TouchPad driver. (Driver is connected. Use only DDR-266 SDRAM modules. Check for use with notebook. Use an external microphone (internal microphone normally... not included). Service Manual Troubleshooting and Diagnostics 3-15 Avoid touching touch pad while booting or resuming. Delete temporary and unneeded files. Use memory troubleshooter in Device Manager. SDRAM module SDRAM module Increase sound volume. Make sure speaker assembly cable is installed from \hp\drivers...
Maintenance and Service Guide
Page 108
.... Use troubleshooters in Control Panel. Check settings in Windows Help. For USB: contact device vendor and HP Notebook Web site (see page vii) for data line. Try disabling error correction and data compression. In a hotel, ask for latest ...USB drivers. Motherboard Repair Center: Comments 3-16 Troubleshooting and Diagnostics Service Manual Restart notebook. If modem is powered by the USB port, try disabling another device. Use analog telephone line (2, ...
.... Use troubleshooters in Control Panel. Check settings in Windows Help. For USB: contact device vendor and HP Notebook Web site (see page vii) for data line. Try disabling error correction and data compression. In a hotel, ask for latest ...USB drivers. Motherboard Repair Center: Comments 3-16 Troubleshooting and Diagnostics Service Manual Restart notebook. If modem is powered by the USB port, try disabling another device. Use analog telephone line (2, ...
Maintenance and Service Guide
Page 109
... enable the infrared port. Sunlight, heat from notebook (possible IRQ conflict). Check settings in Windows Help. Test LAN with ECP parallel port. Try to another network station (if applicable). If green light next ... cable may not be connected to network or network may be down. Remove any PC cards from nearby equipment, or other squarely and are included.) Make sure line between infrared ports is disabled and no drivers installed as shipped. (Drivers are no more than 1 meter apart. Maximum cable length is Category 3, 4, or 5 for...
... enable the infrared port. Sunlight, heat from notebook (possible IRQ conflict). Check settings in Windows Help. Test LAN with ECP parallel port. Try to another network station (if applicable). If green light next ... cable may not be connected to network or network may be down. Remove any PC cards from nearby equipment, or other squarely and are included.) Make sure line between infrared ports is disabled and no drivers installed as shipped. (Drivers are no more than 1 meter apart. Maximum cable length is Category 3, 4, or 5 for...
Maintenance and Service Guide
Page 110
Try another computer. Declared to Mini PCI card and motherboard. Download current drivers from card manufacturer's Web site Make sure AC adapter has correct power rating. Check for bent pins inside the PCMCIA socket. For model XE4500, if... problems Buttons not working properly On-screen display does not appear when button is enabled in One-Touch tab of Keyboard in Control Panel. Restart notebook. Try card in Control Panel. Keyboard cover Switchboard PCA Motherboard PCMCIA socket Motherboard AC adapter Motherboard Bent or broken connectors, or burnt component Motherboard ...
Try another computer. Declared to Mini PCI card and motherboard. Download current drivers from card manufacturer's Web site Make sure AC adapter has correct power rating. Check for bent pins inside the PCMCIA socket. For model XE4500, if... problems Buttons not working properly On-screen display does not appear when button is enabled in One-Touch tab of Keyboard in Control Panel. Restart notebook. Try card in Control Panel. Keyboard cover Switchboard PCA Motherboard PCMCIA socket Motherboard AC adapter Motherboard Bent or broken connectors, or burnt component Motherboard ...
Maintenance and Service Guide
Page 112
...run after the system reboots, so that the notebook will be loaded. Run the basic test. Optional: run . When the HP logo appears, press F10 to start the basic...prompted to select the language for the program. 3. If you exit the program so drivers can be in a predictable state during the tests. The tests are listed only for ...Diagtools You can use for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below) • Power-on self-test (page 3-20) • Sycard PCCtest 450 PC card (page 3-26) • Windows Management Instrumentation...
...run after the system reboots, so that the notebook will be loaded. Run the basic test. Optional: run . When the HP logo appears, press F10 to start the basic...prompted to select the language for the program. 3. If you exit the program so drivers can be in a predictable state during the tests. The tests are listed only for ...Diagtools You can use for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below) • Power-on self-test (page 3-20) • Sycard PCCtest 450 PC card (page 3-26) • Windows Management Instrumentation...
Service Manual
Page 73
Required Equipment • #0 and #1 Phillips screwdrivers, preferably magnetized. • Small flat-blade screwdriver. • 5 mm nut driver Table 2-3. Recommended Screw Torque Values Screw Thread Size Torque (cm-kgf) Torque (in-lbf) M2 2,0 - 2,5 1.7 - 2.2 M2.5 (hinges) 3,5 - 4,0 3.0 - 3.4 M2.5 (other) 2,5 - 3,0 2.2 - 2.6 M3 2,5 - 3,0 2.2 - 2.6 Standoff, hex 2,5 - 3,0 2.2 - 2.6 2-2 Removal and Replacement Service Manual Table 2-2.
Required Equipment • #0 and #1 Phillips screwdrivers, preferably magnetized. • Small flat-blade screwdriver. • 5 mm nut driver Table 2-3. Recommended Screw Torque Values Screw Thread Size Torque (cm-kgf) Torque (in-lbf) M2 2,0 - 2,5 1.7 - 2.2 M2.5 (hinges) 3,5 - 4,0 3.0 - 3.4 M2.5 (other) 2,5 - 3,0 2.2 - 2.6 M3 2,5 - 3,0 2.2 - 2.6 Standoff, hex 2,5 - 3,0 2.2 - 2.6 2-2 Removal and Replacement Service Manual Table 2-2.
Service Manual
Page 144
...applications before suspending. Also, make sure Hibernate timeouts (Power Schemes tab) for additional support. Symptom AC adapter does not power notebook. Call Center: Suggestions Try another computer is an estimate based on current task and assumes power will be replaced. Time ...checking hardware and network connections. If problem appears after installing new software (including drivers), uninstall that rate until battery runs out. If notebook is enabled in Power in Control Panel. Notebook won't suspend if connection to Never. Repair Center: Comments AC adapter cannot ...
...applications before suspending. Also, make sure Hibernate timeouts (Power Schemes tab) for additional support. Symptom AC adapter does not power notebook. Call Center: Suggestions Try another computer is an estimate based on current task and assumes power will be replaced. Time ...checking hardware and network connections. If problem appears after installing new software (including drivers), uninstall that rate until battery runs out. If notebook is enabled in Power in Control Panel. Notebook won't suspend if connection to Never. Repair Center: Comments AC adapter cannot ...
Service Manual
Page 148
... boot after adding SDRAM. Sound does not record. Call Center: Suggestions Repair Center: Likely Causes Reset notebook (see page 1-57). Motherboard. Not all third-party memory cards have been tested for sound resource .... SDRAM module. SDRAM module. Check whether sound is installed from \hp\drivers\TouchPad.) Top case. Test audio with notebook. Test audio with e-Diagtools diagnostics. Motherboard. In Mouse Properties, select Synaptics PS/2 TouchPad driver. (Driver is enabled (mute button and software controls). Service Manual Troubleshooting and Diagnostics...
... boot after adding SDRAM. Sound does not record. Call Center: Suggestions Repair Center: Likely Causes Reset notebook (see page 1-57). Motherboard. Not all third-party memory cards have been tested for sound resource .... SDRAM module. SDRAM module. Check whether sound is installed from \hp\drivers\TouchPad.) Top case. Test audio with notebook. Test audio with e-Diagtools diagnostics. Motherboard. In Mouse Properties, select Synaptics PS/2 TouchPad driver. (Driver is enabled (mute button and software controls). Service Manual Troubleshooting and Diagnostics...
Service Manual
Page 149
...disabled, try to enable. If modem is powered by the USB port, try disabling another device. In a hotel, ask for latest USB drivers. Motherboard. Check settings in Device Manager. If modem has a conflict, try the other port. Try disabling error correction and data compression....in Windows Help. Motherboard. Use analog telephone line (2, 3, or 4 wires), not PBX or digital line. For USB: contact device vendor and HP Notebook Web site (see page vii) for data line. Symptom Serial/Parallel/USB General problems. Modem General problems. Call Center: Suggestions Repair Center: ...
...disabled, try to enable. If modem is powered by the USB port, try disabling another device. In a hotel, ask for latest USB drivers. Motherboard. Check settings in Device Manager. If modem has a conflict, try the other port. Try disabling error correction and data compression....in Windows Help. Motherboard. Use analog telephone line (2, 3, or 4 wires), not PBX or digital line. For USB: contact device vendor and HP Notebook Web site (see page vii) for data line. Symptom Serial/Parallel/USB General problems. Modem General problems. Call Center: Suggestions Repair Center: ...
Service Manual
Page 150
...4, or 5 for 10Base-T operation, or Category 5 for DMA conflict with e-Diagtools diagnostics. Remove any PC cards from nearby equipment, or other squarely and are no drivers installed as shipped. (Drivers are included.) Make sure line between infrared ports is 100 meters (330 feet). Repair Center: Comments Service... (if applicable). If green light next to LAN port does not light, LAN cable may be down. Sunlight, heat from notebook (possible IRQ conflict). Maximum cable length is not blocked, ports face each other sources of infrared radiation can cause transmission errors....
...4, or 5 for 10Base-T operation, or Category 5 for DMA conflict with e-Diagtools diagnostics. Remove any PC cards from nearby equipment, or other squarely and are no drivers installed as shipped. (Drivers are included.) Make sure line between infrared ports is 100 meters (330 feet). Repair Center: Comments Service... (if applicable). If green light next to LAN port does not light, LAN cable may be down. Sunlight, heat from notebook (possible IRQ conflict). Maximum cable length is not blocked, ports face each other sources of infrared radiation can cause transmission errors....
Service Manual
Page 151
...screen display does not appear when button is available. Try card in AC adapter for conflicts. Switchboard PCA. Motherboard. Miscellaneous Clock loses time Notebook gets abnormally hot. Check for bent pins inside the PCMCIA socket. Declared to be replaced. Bent or broken connectors, or burnt component..... CMOS battery. Check thermal contact between CPU and heat sink. Antenna PCAs. Make sure correct applications are not blocked. Download current drivers from card manufacturer's Web site. Heat sink. If card requires an IRQ, make sure one slot is enabled in One-Touch tab...
...screen display does not appear when button is available. Try card in AC adapter for conflicts. Switchboard PCA. Motherboard. Miscellaneous Clock loses time Notebook gets abnormally hot. Check for bent pins inside the PCMCIA socket. Declared to be replaced. Bent or broken connectors, or burnt component..... CMOS battery. Check thermal contact between CPU and heat sink. Antenna PCAs. Make sure correct applications are not blocked. Download current drivers from card manufacturer's Web site. Heat sink. If card requires an IRQ, make sure one slot is enabled in One-Touch tab...
Service Manual
Page 153
... Start > Turn Off Computer (or Shut Down), Restart. 2. When the HP logo appears, press F10 to start the basic hardware test. When the Configuration Description appears, check the list of the notebook. Run the basic test. Press F2 to exit e-Diagtools. 7. Use the...view the Support Ticket. The individual steps might differ slightly for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below). • Power-on self-test (page 3-19). • Sycard PCCtest 450 PC card (page 3-25). • Windows Management Instrumentation (page 3-26). • ...
... Start > Turn Off Computer (or Shut Down), Restart. 2. When the HP logo appears, press F10 to start the basic hardware test. When the Configuration Description appears, check the list of the notebook. Run the basic test. Press F2 to exit e-Diagtools. 7. Use the...view the Support Ticket. The individual steps might differ slightly for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below). • Power-on self-test (page 3-19). • Sycard PCCtest 450 PC card (page 3-25). • Windows Management Instrumentation (page 3-26). • ...
Hard Drive White Paper
Page 5
...due to viruses. • Regularly back up critical email and documents to removable media. • Regularly check the HP Web site for any errors, bad sectors and/or recovery of readable information. As a result, movement of data... http://support.microsoft.com/default.aspx?scid=kb;EN-US;314848 - HP Recommendations for Notebook Users • Install HP Notebook LidSwitch Policy, or as an alternative, place the notebook into Standby mode before transporting it from one location to another. ...the chkdsk /p /r commands to defragment your hard drive for system BIOS and driver enhancements. 5
...due to viruses. • Regularly back up critical email and documents to removable media. • Regularly check the HP Web site for any errors, bad sectors and/or recovery of readable information. As a result, movement of data... http://support.microsoft.com/default.aspx?scid=kb;EN-US;314848 - HP Recommendations for Notebook Users • Install HP Notebook LidSwitch Policy, or as an alternative, place the notebook into Standby mode before transporting it from one location to another. ...the chkdsk /p /r commands to defragment your hard drive for system BIOS and driver enhancements. 5