HP Compaq dx2100 MT Business PC Service Reference Guide (1st Edition)
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Contents 1 Installing the Operating System 1.1 Microsoft Windows XP 1-1 1.1.1 Installing or Upgrading Device Drivers 1-1 1.2 Converting to NTFS 1-2 1.2.1 Windows XP Home and XP Professional 1-2 1.3 HP Software 1-2 2 Setup Utilities and Diagnostics Features 2.1 Power-On Self-Test (POST 2-1 2.2 Computer Setup Utilities 2-2 2.2.1 Using Computer Setup (F10) Utilities 2-2... Cable 4-2 4.3 PATA Device Information 4-3 4.4 PATA Cables 4-3 4.4.1 PATA Data Cable 4-3 4.4.2 PATA Power Cable 4-3 4.5 PATA Drive Installation Guidelines 4-3 Sercice Reference Guide. dx2100 MT 404569-001 iii
Contents 1 Installing the Operating System 1.1 Microsoft Windows XP 1-1 1.1.1 Installing or Upgrading Device Drivers 1-1 1.2 Converting to NTFS 1-2 1.2.1 Windows XP Home and XP Professional 1-2 1.3 HP Software 1-2 2 Setup Utilities and Diagnostics Features 2.1 Power-On Self-Test (POST 2-1 2.2 Computer Setup Utilities 2-2 2.2.1 Using Computer Setup (F10) Utilities 2-2... Cable 4-2 4.3 PATA Device Information 4-3 4.4 PATA Cables 4-3 4.4.1 PATA Data Cable 4-3 4.4.2 PATA Power Cable 4-3 4.5 PATA Drive Installation Guidelines 4-3 Sercice Reference Guide. dx2100 MT 404569-001 iii
HP Compaq dx2100 MT Business PC Service Reference Guide (1st Edition)
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... process might damage the software that appear on the system hardware configuration. Service Reference Guide, dx2100 MT 404569-001 1-1 The I386 directory and its subdirectories provide the HP- The latest support software is automatically installed. When prompted for the I386 directory on the operating...complete the installation. or Compaq-specific integration of the dialog box to your computer unless you are directed to the appropriate drivers. Read and follow the instructions that runs the computer. 1.1 Microsoft Windows XP The first time the computer is turned on...
... process might damage the software that appear on the system hardware configuration. Service Reference Guide, dx2100 MT 404569-001 1-1 The I386 directory and its subdirectories provide the HP- The latest support software is automatically installed. When prompted for the I386 directory on the operating...complete the installation. or Compaq-specific integration of the dialog box to your computer unless you are directed to the appropriate drivers. Read and follow the instructions that runs the computer. 1.1 Microsoft Windows XP The first time the computer is turned on...
HP Compaq dx2100 MT Business PC Service Reference Guide (1st Edition)
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...the latest version of these files, in one of these ways: ■ HP web site at www.hp.com ■ Restore Plus! CD, which is supplied with many Compaq models ✎ Additional HP software may be configured automatically the first time the computer is user-installed.... When installed, XP will be required in selected languages. Certain drivers and utilities are available only in certain situations. 1-2 404569-001 Service Reference Guide, dx2100 MT All other languages,...
...the latest version of these files, in one of these ways: ■ HP web site at www.hp.com ■ Restore Plus! CD, which is supplied with many Compaq models ✎ Additional HP software may be configured automatically the first time the computer is user-installed.... When installed, XP will be required in selected languages. Certain drivers and utilities are available only in certain situations. 1-2 404569-001 Service Reference Guide, dx2100 MT All other languages,...
HP Compaq dx2100 MT Business PC Service Reference Guide (1st Edition)
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... is turned on. Download the firmware files into a folder on . Make sure the computer to be found at http://www.hp.com under the Software & Driver Downloads for Computer Setup options may vary depending on your specific model. Type N:\folder\BIOS.exe SAVE:ABC001 (where N is ...is the drive letter of the removable storage) to load the custom CMOS setting onto the target system. 2-12 404569-001 Service Reference Guide, dx2100 MT The CMOS Save/Load utility firmware can be backed up the settings before a recovery is needed. Connect the removable storage to the computer. 2....
... is turned on. Download the firmware files into a folder on . Make sure the computer to be found at http://www.hp.com under the Software & Driver Downloads for Computer Setup options may vary depending on your specific model. Type N:\folder\BIOS.exe SAVE:ABC001 (where N is ...is the drive letter of the removable storage) to load the custom CMOS setting onto the target system. 2-12 404569-001 Service Reference Guide, dx2100 MT The CMOS Save/Load utility firmware can be backed up the settings before a recovery is needed. Connect the removable storage to the computer. 2....
HP Compaq dx2100 MT Business PC Service Reference Guide (1st Edition)
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... support to help you may download the latest BIOS images from the HP driver and support page: http://www.hp.com/support. Ä CAUTION: For maximum ROM protection, be sure...Services Web site http:// h18000.www1.hp.com/solutions/pcsolutions provides information to start the system from being unintentionally updated or overwritten. The PC Deployment section of system software, configuration... after it enters Boot Block recovery mode, complete the following steps: Service Reference Guide, dx2100 MT 404569-001 3-1 This is important to ensure the operating integrity of a ROM flash failure...
... support to help you may download the latest BIOS images from the HP driver and support page: http://www.hp.com/support. Ä CAUTION: For maximum ROM protection, be sure...Services Web site http:// h18000.www1.hp.com/solutions/pcsolutions provides information to start the system from being unintentionally updated or overwritten. The PC Deployment section of system software, configuration... after it enters Boot Block recovery mode, complete the following steps: Service Reference Guide, dx2100 MT 404569-001 3-1 This is important to ensure the operating integrity of a ROM flash failure...
HP Compaq dx2100 MT Business PC Service Reference Guide (1st Edition)
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... specifically prevents unauthorized access to Computer Setup, and can download the software from the version included with your HP computer. 3.3 Security 3.3.1 Password Security The user password prevents unauthorized use of a password to access applications ... press and hold the F10 key until the password is rebooted. 1. The Web site contains the latest device drivers, utilities, and flashable ROM images needed to run a version of locating, accessing, evaluating, and installing the... is , when prompted for that operating system. Service Reference Guide, dx2100 MT 404569-001 3-3
... specifically prevents unauthorized access to Computer Setup, and can download the software from the version included with your HP computer. 3.3 Security 3.3.1 Password Security The user password prevents unauthorized use of a password to access applications ... press and hold the F10 key until the password is rebooted. 1. The Web site contains the latest device drivers, utilities, and flashable ROM images needed to run a version of locating, accessing, evaluating, and installing the... is , when prompted for that operating system. Service Reference Guide, dx2100 MT 404569-001 3-3
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Microtower (MT) Chassis 6.8.3 Removing a Hard Drive 1. Disconnect the power, and data cables from the old drive and transfer them to restore the operating system, software drivers, and/or any personal files that were backed up before replacing the hard drive. Remove ...: 1. Remove the front bezel (Section 6.3, "Front Bezel"). 4. Remove the single screw that were preinstalled on the computer. Service Reference Guide, dx2100 MT 404569-001 6-13 Prepare the computer for disassembly (Section 6.1, "Preparation for Disassembly"). 2. Follow the instructions in the drive cage 1. 6. Slide ...
Microtower (MT) Chassis 6.8.3 Removing a Hard Drive 1. Disconnect the power, and data cables from the old drive and transfer them to restore the operating system, software drivers, and/or any personal files that were backed up before replacing the hard drive. Remove ...: 1. Remove the front bezel (Section 6.3, "Front Bezel"). 4. Remove the single screw that were preinstalled on the computer. Service Reference Guide, dx2100 MT 404569-001 6-13 Prepare the computer for disassembly (Section 6.1, "Preparation for Disassembly"). 2. Follow the instructions in the drive cage 1. 6. Slide ...
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Service Reference Guide, dx2100 MT 404569-001 D-1 D Troubleshooting Without Diagnostics Preliminary Checklist This section describes some models) connected between the NIC and the riser/system board? During boot, the other ..., the monitor will be plugged into the monitor connector on the source selected as a diskette drive. ■ Are all of the necessary device drivers installed? ■ Have all printer drivers been installed for each application? ■ Remove all diskettes from the diskette drives before you turn on the system. ■ Are all...
Service Reference Guide, dx2100 MT 404569-001 D-1 D Troubleshooting Without Diagnostics Preliminary Checklist This section describes some models) connected between the NIC and the riser/system board? During boot, the other ..., the monitor will be plugged into the monitor connector on the source selected as a diskette drive. ■ Are all of the necessary device drivers installed? ■ Have all printer drivers been installed for each application? ■ Remove all diskettes from the diskette drives before you turn on the system. ■ Are all...
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...the Num Lock key. Smart Cover Lock, featured on . Computer date and RTC (real-time clock) time display is established. Network driver is loaded and no network connection is incorrect. Poor performance is full. Hard drive is experienced. Software control of forgotten password, power loss...in standby mode. Ensure the fans are connected and working properly (some computers, is pressed. D-2 404569-001 Service Reference Guide, dx2100 MT Otherwise, the computer will shut down the power button for at least four seconds until the computer turns off when the power ...
...the Num Lock key. Smart Cover Lock, featured on . Computer date and RTC (real-time clock) time display is established. Network driver is loaded and no network connection is incorrect. Poor performance is full. Hard drive is experienced. Software control of forgotten password, power loss...in standby mode. Ensure the fans are connected and working properly (some computers, is pressed. D-2 404569-001 Service Reference Guide, dx2100 MT Otherwise, the computer will shut down the power button for at least four seconds until the computer turns off when the power ...
HP Compaq dx2100 MT Business PC Service Reference Guide (1st Edition)
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... recognize the new device, check to start from the diskette drive. 1. If it is not listed, the probable cause is a driver problem. If this is a secondary drive that has just been installed on the same cable as the primary drive, verify that the... enter Setup and try restoring the previously saved MBR image by entering Setup and selecting Security > Restore Master Boot Record. Service Reference Guide, dx2100 MT 404569-001 D-7 Drive jumper settings may not have automatically recognized a newly installed device. Loose cable. Run Computer Setup. 2. Nonsystem disk/NTLDR ...
... recognize the new device, check to start from the diskette drive. 1. If it is not listed, the probable cause is a driver problem. If this is a secondary drive that has just been installed on the same cable as the primary drive, verify that the... enter Setup and try restoring the previously saved MBR image by entering Setup and selecting Security > Restore Master Boot Record. Service Reference Guide, dx2100 MT 404569-001 D-7 Drive jumper settings may not have automatically recognized a newly installed device. Loose cable. Run Computer Setup. 2. Nonsystem disk/NTLDR ...
HP Compaq dx2100 MT Business PC Service Reference Guide (1st Edition)
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...and the monitor. Fluorescent lights or fans may be too close proximity, be degaussed. D-10 404569-001 Service Reference Guide, dx2100 MT Blurry video or requested resolution cannot be loaded. The monitor connections may be incomplete or the monitor may be incorrectly adjusted. ...The brightness and contrast controls are not properly connected. Pre-video graphics error. If the graphics controller was upgraded, the correct video drivers may not be set properly. Adjust the monitor brightness and contrast controls. Be sure the monitor cable is broken up, rolls,...
...and the monitor. Fluorescent lights or fans may be too close proximity, be degaussed. D-10 404569-001 Service Reference Guide, dx2100 MT Blurry video or requested resolution cannot be loaded. The monitor connections may be incomplete or the monitor may be incorrectly adjusted. ...The brightness and contrast controls are not properly connected. Pre-video graphics error. If the graphics controller was upgraded, the correct video drivers may not be set properly. Adjust the monitor brightness and contrast controls. Be sure the monitor cable is broken up, rolls,...
HP Compaq dx2100 MT Business PC Service Reference Guide (1st Edition)
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... may be out of the printer being used. Solution Turn the printer on and online. The correct printer driver is online. 1. D-14 404569-001 Service Reference Guide, dx2100 MT Printer is not turned on and make sure it back on . Install the correct printer... driver for one minute, then turn on . 1. The correct printer driver for the application. 2. Select online. Install the correct printer driver for the application are on a ...
... may be out of the printer being used. Solution Turn the printer on and online. The correct printer driver is online. 1. D-14 404569-001 Service Reference Guide, dx2100 MT Printer is not turned on and make sure it back on . Install the correct printer... driver for one minute, then turn on . 1. The correct printer driver for the application. 2. Select online. Install the correct printer driver for the application are on a ...
HP Compaq dx2100 MT Business PC Service Reference Guide (1st Edition)
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... and that the cable and device at the other end of debugging the network cabling. Ensure that the driver parameters match the configuration of the network controller. 2. D-18 404569-001 Service Reference Guide, dx2100 MT Network controller interrupt is working properly. Solution Use the Network control application to verify that both ends of...
... and that the cable and device at the other end of debugging the network cabling. Ensure that the driver parameters match the configuration of the network controller. 2. D-18 404569-001 Service Reference Guide, dx2100 MT Network controller interrupt is working properly. Solution Use the Network control application to verify that both ends of...
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... the boot sequence to network server when attempting Remote System Installation. New network card will not boot. Reinstall the network drivers, using the Restore Plus! Network controller stopped working when an expansion board was added to the correct devices. Under the.... (continued) The network controller is present, and that the Remote System Installation Server contains the NIC drivers for your NIC. Service Reference Guide, dx2100 MT 404569-001 D-19 The cable is not configured properly. The network controller is not securely connected. Unprogrammed...
... the boot sequence to network server when attempting Remote System Installation. New network card will not boot. Reinstall the network drivers, using the Restore Plus! Network controller stopped working when an expansion board was added to the correct devices. Under the.... (continued) The network controller is present, and that the Remote System Installation Server contains the NIC drivers for your NIC. Service Reference Guide, dx2100 MT 404569-001 D-19 The cable is not configured properly. The network controller is not securely connected. Unprogrammed...
HP Compaq dx2100 MT Business PC Service Reference Guide (1st Edition)
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.... Decoder software is fully extended, then remove the disc. Solution Run the Computer Setup utility and enable booting to the drive. 2. Install correct device driver. Slowly pull the tray out from CD-ROM or DVD drive. If the disc still does not start, read a disc or takes too long to...and data cables to removable media and verify boot order settings. Re-insert the CD with the DVD drive. D-22 404569-001 Service Reference Guide, dx2100 MT Movie may be regionalized for this topic. CD has been inserted upside down. Wait at least 30 seconds to start because it has to remove...
.... Decoder software is fully extended, then remove the disc. Solution Run the Computer Setup utility and enable booting to the drive. 2. Install correct device driver. Slowly pull the tray out from CD-ROM or DVD drive. If the disc still does not start, read a disc or takes too long to...and data cables to removable media and verify boot order settings. Re-insert the CD with the DVD drive. D-22 404569-001 Service Reference Guide, dx2100 MT Movie may be regionalized for this topic. CD has been inserted upside down. Wait at least 30 seconds to start because it has to remove...
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See ESD Sservice Reference Guide, dx2100 MT 404569-001 Index-1 Index 4-pin power pin assignments A-4 24-pin power pin assignments A-4 5.25 drive bezel blank 6-4 A access panel, ... to A-4 country-specific power cord set requirements B-2 customizing software 3-1 D date and time display D-2 deleting password 3-5 delimiter characters, table 3-6 deployment tools, software 3-1 device drivers installing/upgrading 1-1 obtaining 1-2 disassembly preparation 6-1 disk, cloning 3-1 diskette drive removal and replacement 6-14 drive 3.5" removal and replacement 6-14 5.25" removal and replacement 6-12...
See ESD Sservice Reference Guide, dx2100 MT 404569-001 Index-1 Index 4-pin power pin assignments A-4 24-pin power pin assignments A-4 5.25 drive bezel blank 6-4 A access panel, ... to A-4 country-specific power cord set requirements B-2 customizing software 3-1 D date and time display D-2 deleting password 3-5 delimiter characters, table 3-6 deployment tools, software 3-1 device drivers installing/upgrading 1-1 obtaining 1-2 disassembly preparation 6-1 disk, cloning 3-1 diskette drive removal and replacement 6-14 drive 3.5" removal and replacement 6-14 5.25" removal and replacement 6-12...