Reference Guide
Page 3
... information. To access the Electronic Help • Windows: Click Start > All Programs > HP > Photosmart C��4�7�0�0����s��e��r��i�...HP Photosmart Software. Get the most recent updates to your HP Photosmart Connect to additional computers on a small network of computers. If the HP Photosmart is already connected to a wireless network connection. To change to a computer on the network you will automatically discover the product on product features and troubleshooting...
... information. To access the Electronic Help • Windows: Click Start > All Programs > HP > Photosmart C��4�7�0�0����s��e��r��i�...HP Photosmart Software. Get the most recent updates to your HP Photosmart Connect to additional computers on a small network of computers. If the HP Photosmart is already connected to a wireless network connection. To change to a computer on the network you will automatically discover the product on product features and troubleshooting...
Reference Guide
Page 4
...-virus software. If not, then there might turn on . Go to install the product software. If your product is set as default printer" from the computer. 2. Do not connect the USB cable until you are still unable to turn on . After the installation finishes, ...the Windows taskbar, click Start, click Control Panel, and then click Printers. • Windows XP: On the Windows taskbar, click Start, click Control Panel, and then click Printers and Faxes. English Troubleshooting Setup Troubleshooting If the HP Photosmart does not turn the product off the product, and then unplug the ...
...-virus software. If not, then there might turn on . Go to install the product software. If your product is set as default printer" from the computer. 2. Do not connect the USB cable until you are still unable to turn on . After the installation finishes, ...the Windows taskbar, click Start, click Control Panel, and then click Printers. • Windows XP: On the Windows taskbar, click Start, click Control Panel, and then click Printers and Faxes. English Troubleshooting Setup Troubleshooting If the HP Photosmart does not turn the product off the product, and then unplug the ...
Reference Guide
Page 5
...unable to find your product on the network during software installation If the HP software is connected to the network by other products or programs. To uninstall the software: 1. English Troubleshooting Mac If you are unable to print, uninstall and reinstall the software: ...The uninstaller removes all of the HP software components that are specific to the device. Follow the onscreen instructions. To install the software, insert the HP software CD into your computer. 2. Press button next to Run Wireless Network Test. Disconnect the HP Photosmart from your computer's CD drive...
...unable to find your product on the network during software installation If the HP software is connected to the network by other products or programs. To uninstall the software: 1. English Troubleshooting Mac If you are unable to print, uninstall and reinstall the software: ...The uninstaller removes all of the HP software components that are specific to the device. Follow the onscreen instructions. To install the software, insert the HP software CD into your computer. 2. Press button next to Run Wireless Network Test. Disconnect the HP Photosmart from your computer's CD drive...
Reference Guide
Page 6
... conditions: • Your computer may be connected to which the HP Photosmart is like being on the screen. Temporarily disable the VPN before proceeding with the installation. Being connected to a VPN is connected. English Troubleshooting Step 2: If you determined in Step 1 that can keep the... product from www.hp.com/go/networksetup that will need to follow the prompts to correct the problem, and then ...
... conditions: • Your computer may be connected to which the HP Photosmart is like being on the screen. Temporarily disable the VPN before proceeding with the installation. Being connected to a VPN is connected. English Troubleshooting Step 2: If you determined in Step 1 that can keep the... product from www.hp.com/go/networksetup that will need to follow the prompts to correct the problem, and then ...
Reference Guide
Page 7
... : • Turn off the router, product, and computer, and then turn them back on in the exceptions list of the HP Photosmart from the network configuration report. 3. Press button next to Scan. 2. Press button next to Wireless Settings. 4. To run the Network...being able to print, try the following instructions: 1. English Troubleshooting You can re-enable your firewall application after software installation If the HP Photosmart has been successfully installed, and you have successfully installed the HP Photosmart Software on your firewall software to allow communication over UDP ...
... : • Turn off the router, product, and computer, and then turn them back on in the exceptions list of the HP Photosmart from the network configuration report. 3. Press button next to Scan. 2. Press button next to Wireless Settings. 4. To run the Network...being able to print, try the following instructions: 1. English Troubleshooting You can re-enable your firewall application after software installation If the HP Photosmart has been successfully installed, and you have successfully installed the HP Photosmart Software on your firewall software to allow communication over UDP ...
User Guide
Page 3
... series Help 3 2 Finish setting up the HP Photosmart Add the HP Photosmart to a network 5 Set up a USB connection ...10 3 Get to know the HP Photosmart Printer parts ...11 Control panel features ...12 4 How do I?...13 6 Print Print documents ...21 Print photos ...22 Print ... Replace the cartridges ...48 Order ink supplies ...50 Cartridge warranty information 51 12 Solve a problem HP support ...53 Setup troubleshooting ...54 Print troubleshooting ...60 Print quality troubleshooting ...64 Memory card troubleshooting 65 Copy troubleshooting ...67 Scan troubleshooting ...68 Errors ...69 1
... series Help 3 2 Finish setting up the HP Photosmart Add the HP Photosmart to a network 5 Set up a USB connection ...10 3 Get to know the HP Photosmart Printer parts ...11 Control panel features ...12 4 How do I?...13 6 Print Print documents ...21 Print photos ...22 Print ... Replace the cartridges ...48 Order ink supplies ...50 Cartridge warranty information 51 12 Solve a problem HP support ...53 Setup troubleshooting ...54 Print troubleshooting ...60 Print quality troubleshooting ...64 Memory card troubleshooting 65 Copy troubleshooting ...67 Scan troubleshooting ...68 Errors ...69 1
User Guide
Page 55
...: • Phone support period • Placing a call Call HP support while you re-create it? Be prepared to provide the following information: • Product name (HP Photosmart C4700 series) • Serial number (located on the back or... following topics: • HP support • Setup troubleshooting • Print troubleshooting • Print quality troubleshooting • Memory card troubleshooting • Copy troubleshooting • Scan troubleshooting • Errors HP support • HP support by phone • Additional warranty options HP support by phone Phone support...
...: • Phone support period • Placing a call Call HP support while you re-create it? Be prepared to provide the following information: • Product name (HP Photosmart C4700 series) • Serial number (located on the back or... following topics: • HP support • Setup troubleshooting • Print troubleshooting • Print quality troubleshooting • Memory card troubleshooting • Copy troubleshooting • Scan troubleshooting • Errors HP support • HP support by phone • Additional warranty options HP support by phone Phone support...
User Guide
Page 56
...? ◦ Did anything else occur prior to www.hp.com/support, select your computer. 4. Reinstall the HP Photosmart software. CAUTION: Do not connect the USB cable to learn more information, see "Uninstall and reinstall the software" on the computer. Setup troubleshooting This section contains setup troubleshooting information for information about support options. Many issues are...
...? ◦ Did anything else occur prior to www.hp.com/support, select your computer. 4. Reinstall the HP Photosmart software. CAUTION: Do not connect the USB cable to learn more information, see "Uninstall and reinstall the software" on the computer. Setup troubleshooting This section contains setup troubleshooting information for information about support options. Many issues are...
User Guide
Page 61
...that you disconnect the product before prompted by clicking Start, pointing to Programs or All Programs, HP, Photosmart C4700 series, and then clicking Product Registration. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. NOTE: It is incomplete, or... reinstalled the software. 6. Follow the onscreen instructions and the setup instructions that came with the product. Setup troubleshooting 59 Do not simply delete the HP Photosmart application files from your computer. Follow the onscreen instructions. 5. Solve a problem The registration screen does not ...
...that you disconnect the product before prompted by clicking Start, pointing to Programs or All Programs, HP, Photosmart C4700 series, and then clicking Product Registration. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. NOTE: It is incomplete, or... reinstalled the software. 6. Follow the onscreen instructions and the setup instructions that came with the product. Setup troubleshooting 59 Do not simply delete the HP Photosmart application files from your computer. Follow the onscreen instructions. 5. Solve a problem The registration screen does not ...