HP ap5000 Vfd Display - All in One Point of Sale System

HP ap5000 Vfd Display

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Hardware Reference Guide HP ap5000 All-In-One Point of Sale System


Page 5
Table of contents 1 Product Features ...1 Standard Features ...1 System Components ...2 Bottom I/O Panel Components ...3 Side Panel Components ...4 2 Hardware Upgrades ...5 Tools Needed ...5 Warnings and Cautions ...5 Removing the Bottom I/O Cover ...6 Replacing the Bottom...Cover ...8 Routing Cables ...9 Adjusting the Tilt ...10 Using the Print Advertising Panel ...11 Installing an HP/Kensington MicroSaver Security Cable Lock 12 Removing and Replacing the VFD Customer Display 13 Removing and Replacing the Hard Drive 16 Removing and Replacing the Power Supply 19 Installing Additional Memory ...
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Hardware Reference Guide HP ap5000 All-In-One Point of Sale System


Page 7
...The HP ap5000 All-In-One Point of installing cables. ● COM stickers so you can use a stylus, finger tip, finger nail, or credit card edge on the touch screen. ● Two-line customer facing vacuum fluorescent display (VFD). ● Three-track magnetic stripe reader (MSR) integrated into the system. ● Advertising display ...BFCs) and Polyvinyl Chloride (PVC), energy efficient (E-STAR 5.0 compliant, EUP lot 6 and lot 7 compliant). ● Diagnostic beeps/blinks for ease of Sale System features include: ● Water-resistant touch screen so wet fingers are not be a problem.
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Hardware Reference Guide HP ap5000 All-In-One Point of Sale System


Page 8
System Components Figure 1-1 System Components 1 Touch Screen 2 Power LED 3 Magnetic Stripe Reader (MSR) 4 VFD Customer Display 5 Drive Cover 6 Adjustable VFD Hinge 7 Adjustable Touch Screen Hinge 8 Print Advertisement Panel 9 Base and Power Supply Housing 10 Bottom I/O Cover 11 Power Button 12 Side I/O cover 2 Chapter 1 Product Features ENWW
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Hardware Reference Guide HP ap5000 All-In-One Point of Sale System


Page 16
Adjusting the Tilt The main touch screen display has a 90 degree tilt range. The VFD customer display has an 80 degree tilt range. Figure 2-8 Adjusting the Touch Screen Display Tilt Figure 2-9 Adjusting the VFD Customer Display Tilt 10 Chapter 2 Hardware Upgrades ENWW
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Hardware Reference Guide HP ap5000 All-In-One Point of Sale System


Page 19
...the power outlet. Removing and Replacing the VFD Customer Display 1. Turn off the computer properly through the operating system, then turn off the hinge bracket (2). Figure 2-13 Removing the VFD Hinge Bracket Cover ENWW Removing and Replacing the VFD Customer Display 13 Remove the plastic VFD hinge bracket cover by pulling outward on ... components of the power-on state, voltage is always present on page 6). 4. Disconnect the power cord from the I /O Cover on the system board as long as the system is plugged into an active AC outlet. CAUTION: Regardless of the computer. 3.
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Hardware Reference Guide HP ap5000 All-In-One Point of Sale System


Page 20
... screws below the display screen (1) and slide the display off the system (2). Figure 2-15 Covering the VFD Customer Display Slot 14 Chapter 2 Hardware Upgrades ENWW Figure 2-14 Removing the VFD Customer Display 7. Route the serial cable of the new display through the center hole in place (2). NOTE: If you are replacing the VFD customer display with the system. 6. Slide the top...
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Hardware Reference Guide HP ap5000 All-In-One Point of Sale System


Page 21
Figure 2-16 Replacing the VFD Customer Display 10. Attach the hinge bracket cover by placing the upper sides of the cover over the sides of the bracket (1) then pressing the bottom of ... screws that it in place (2). 9. If you are replacing the VFD customer display, slide the new customer display into the slot on page 6). 12. Figure 2-17 Replacing the VFD Hinge Bracket Cover 11. ENWW Removing and Replacing the VFD Customer Display 15 Configure the new customer display (refer to Configuring the MSR and VFD Customer Display on page 27).
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Hardware Reference Guide HP ap5000 All-In-One Point of Sale System


Page 33
...Standard Mode/5V and change the setting to the COM3 port. 1. Configuring the MSR and VFD Customer Display To configure the MSR and VFD, refer to the HP Point of Sale Information to turn off the computer. 2. Press the power button again to access the guide.... 3 Configuring the Software Calibrating the Touch Screen After the operating system is already configured for 5 volts. In Windows 7, select Start > HP Point of Sale...
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Illustrated Parts & Service Map: HP ap5000 All-In-One Point of Sale System


Page 1
...the ap5000 but is subject to change without notice. HP ap5000 All-In-One Point of Sale System © 2010 Hewlett-Packard Development Company, L.P. Key Specifications Processor Type RAM Type Maximum RAM Supported Power Display Graphics Adapter Drive Support RAID Support I/O Interfaces Operating Systems Intel... POSReady 2009 • FreeDOS Spare Parts Hardware Kit Includes: 591695-001 1 Advertising frame, including panel* 2 Hard drive carrier 3 VFD hinge cover 4 Side I/O cover 5 Feet 6 Drive cover 7 Bottom I/O cover *The advertising frame includes a protective film on both...
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Illustrated Parts & Service Map: HP ap5000 All-In-One Point of Sale System


Page 2
... Setup Exit menu, select Save Changes & Exit. Magnetic strip reader (MSR) Entire assembly, including screws and screw covers HP ap5000 All-In-One Point of effectively identifying, diagnosing, and isolating hardware issues. otte, Miquelon, Moldova, Monaco, Mongolia, Morocco, Mozambique, Nether- ...system is already configured for the VFD customer display to configure. Configuring the MSR and VFD Customer Display To configure the MSR and VFD, refer to access the guide. In Windows XP or Windows Embedded POSReady 2009, select Start > All Programs > HP Point of Sale Information to the HP Point...
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Quick Setup & Getting Started HP ap5000 All-In-One Point of Sale System


Page 5
...Installing the Windows Operating System 7 Calibrating the Touch Screen 8 Configuring the MSR and VFD Customer Display 8 Configuring the COM Port for the VFD Customer Display 9 Downloading Microsoft Windows Updates 9 Installing or Upgrading Device Drivers 9 Customizing the Monitor Display 10 System Components ...10 Adjusting ... Recovery 14 Using F11 Recovery ...14 Hewlett-Packard Vision Diagnostics (Windows systems 14 Accessing HP Vision Diagnostics (Windows systems 15 Downloading the Latest Version of HP Vision Diagnostics 15 Turning Off the Computer ...16 Finding More Information ......
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Quick Setup & Getting Started HP ap5000 All-In-One Point of Sale System


Page 13
...Connecting a Keyboard (not included) ENWW Installing and Customizing the Software 7 The COM2 port for the VFD is recommended that you will need to the system. Installing the Windows Operating System 1. It is pre-configured for the first time. Installing and Customizing the Software A keyboard (... the touch screen, configure the MSR, and configure the two-line customer facing vacuum fluorescent display (VFD). CAUTION: Do not add optional hardware or third-party devices to the system. CAUTION: The keyboard must be necessary to perform some tasks. An external optical drive (...
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Quick Setup & Getting Started HP ap5000 All-In-One Point of Sale System


Page 14
... the computer, the operating system is installed automatically. When the process is installed, you to access the guide. 8 Quick Setup & Getting Started ENWW Configuring the MSR and VFD Customer Display To configure the MSR and VFD, refer to the HP Point of Sale Information to the Windows desktop. In Windows 7, select Start > HP Point of Sale Configuration Guide (available in...
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Quick Setup & Getting Started HP ap5000 All-In-One Point of Sale System


Page 15
... updates and make sure all of the devices. If you must set the Serial Port1 Standard Mode/5V to 5 V, you see one or more pop-up your Internet connection, select Start > Internet Explorer and follow the instructions on the computer and press the F10 ...devices after the operating system installation is recommended that you may prompt you will be configured for the VFD customer display to reboot the machine. Press the power button to the VFD customer display. 4. The VFD is connected to turn on the screen. This action points the operating system to reboot the ...
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Quick Setup & Getting Started HP ap5000 All-In-One Point of Sale System


Page 16
... number of the computer, and press Enter. Obtain the latest support software, including support software for the operating system from http://www.hp.com/support. For more information, refer to change the refresh rates, screen resolution, color settings, font sizes...Customizing the Monitor Display If you wish, you can select or change display settings. System Components Figure 14 System Components 1 Touch Screen 7 Adjustable Touch Screen Hinge 2 Power LED 8 Print Advertisement Panel 3 Magnetic Stripe Reader 9 Base and Power Supply (MSR) Housing 4 VFD Customer Display 10 Bottom ...
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Quick Setup & Getting Started HP ap5000 All-In-One Point of Sale System


Page 17
Adjusting the Tilt The main touch screen display has a 90 degree tilt range. The VFD customer display has an 80 degree tilt range. Figure 15 Adjusting the Touch Screen Display Tilt Figure 16 Adjusting the VFD Customer Display Tilt ENWW Adjusting the Tilt 11
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Maintenance and Service Guide: HP ap5000 All-In-One Point of Sale System


Page 6
Solving VFD (Vacuum Florescent Display) Problems 26 Solving MSR (Magnetic Stripe Reader) Problems 27 Solving Audio Problems ...28 Solving Printer Problems ...29 Interpreting POST Diagnostic Front Panel LED and Beep ... the Drive Cover ...43 Routing Cables ...44 Adjusting the Tilt ...44 Using the Print Advertising Panel ...45 Installing an HP/Kensington MicroSaver Security Cable Lock 47 Removing and Replacing the VFD Customer Display 48 Removing and Replacing the Hard Drive 51 Removing and Replacing the Power Supply 54 Removing the Magnetic Strip Reader...
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Maintenance and Service Guide: HP ap5000 All-In-One Point of Sale System


Page 7
...Installing DIMMs ...58 8 Configuring the Software ...61 Calibrating the Touch Screen ...61 Configuring the COM Port for the VFD Customer Display 61 Configuring the MSR and VFD Customer Display 62 Appendix A Connector Pin Assignments ...63 Keyboard ...63 Ethernet RJ-45 ...63 Serial Interface, Powered and Non-...Microsoft Windows XP Backup and Recovery 74 Using F11 Recovery ...74 Appendix F Hewlett-Packard Vision Diagnostics (Windows systems 75 Accessing HP Vision Diagnostics (Windows systems 76 Downloading the Latest Version of HP Vision Diagnostics 77 Appendix G Specifications ...78 vii
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Maintenance and Service Guide: HP ap5000 All-In-One Point of Sale System


Page 9
1 Product Features Standard Features The HP ap5000 All-In-One Point of installing cables. ● COM stickers so you can label your serial port cables. ● 24V USB+POWER port. ● 5V (COM1, COM2) and 12V (... lot 7 compliant). ● Diagnostic beeps/blinks for ease of Sale System features include: ● Water-resistant touch screen panel support. You can use a stylus, finger tip, finger nail, or credit card edge on the touch screen. ● Two-line customer facing vacuum fluorescent display (VFD). ● Three-track magnetic strip reader (MSR) integrated into...
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Maintenance and Service Guide: HP ap5000 All-In-One Point of Sale System


Page 10
System Components Figure 1-1 System Components 1 Touch Screen 8 Print Advertisement Panel (nonelectrical) 2 Power LED 9 Base and Power Supply Housing 3 Magnetic Stripe Reader (MSR) 10 Bottom I/O Cover 4 VFD Customer Display 11 Power Button (underneath I/O cover) 5 Drive Cover 12 Side I/O cover 6 Adjustable VFD Hinge Rubber Feet1 (not illustrated) 7 Adjustable Touch Screen Hinge 1 Unit is elevated so cables can route out from front, rear, or sides. 2 Chapter 1 Product Features

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We have the following 7 documents available for the HP ap5000:
  • Maintenance and Service Guide: HP ap5000 All-In-One Point of Sale System
  • Hardware Reference Guide HP ap5000 All-In-One Point of Sale System
  • Safety and Regulatory Information HP ap5000 All-In-One Point of Sale System
  • Quick Setup & Getting Started HP ap5000 All-In-One Point of Sale System
  • Illustrated Parts & Service Map: HP ap5000 All-In-One Point of Sale System
  • LCD Installation Guide, HP ap5000 All-In-One Point of Sale System
  • Quick Setup HP ap5000 All-In-One Point of Sale System
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