Hardware Reference Guide HP ap5000 All-In-One Point of Sale System
Page 5
Table of contents 1 Product Features ...1 Standard Features ...1 System Components ...2 Bottom I/O Panel Components ...3 Side Panel Components ...4 2 Hardware Upgrades ...5 Tools Needed ...5 Warnings and Cautions ...5 Removing the Bottom I/O Cover ...6 ...HP/Kensington MicroSaver Security Cable Lock 12 Removing and Replacing the VFD Customer Display 13 Removing and Replacing the Hard Drive 16 Removing and Replacing the Power Supply 19 Installing Additional Memory ...22 DIMMs ...22 DDR2-SDRAM DIMMs ...22 Installing DIMMs ...22 3 Configuring the Software ...27 Calibrating the Touch Screen...
Table of contents 1 Product Features ...1 Standard Features ...1 System Components ...2 Bottom I/O Panel Components ...3 Side Panel Components ...4 2 Hardware Upgrades ...5 Tools Needed ...5 Warnings and Cautions ...5 Removing the Bottom I/O Cover ...6 ...HP/Kensington MicroSaver Security Cable Lock 12 Removing and Replacing the VFD Customer Display 13 Removing and Replacing the Hard Drive 16 Removing and Replacing the Power Supply 19 Installing Additional Memory ...22 DIMMs ...22 DDR2-SDRAM DIMMs ...22 Installing DIMMs ...22 3 Configuring the Software ...27 Calibrating the Touch Screen...
Hardware Reference Guide HP ap5000 All-In-One Point of Sale System
Page 33
... screen, touch the center of Sale Information to access the guide. In Windows 7, select Start > HP Point of the circle with your finger and continue touching it until the progress counter changes to OK. NOTE: Do not connect the VFD customer display to the system for 5 volts in the system tray and selecting 4 points calibration or selecting Start > All Programs > HP Touch > HP...
... screen, touch the center of Sale Information to access the guide. In Windows 7, select Start > HP Point of the circle with your finger and continue touching it until the progress counter changes to OK. NOTE: Do not connect the VFD customer display to the system for 5 volts in the system tray and selecting 4 points calibration or selecting Start > All Programs > HP Touch > HP...
Illustrated Parts & Service Map: HP ap5000 All-In-One Point of Sale System
Page 2
...the COM2 port is on the subsystems of the computer. Calibrating the Touch Screen NOTE: You may need to calibrate the touch screen. 1. After the operating system is installed, you want to connect a mouse (not included) to the system for the serial port you will then appear in English...the power button to turn off the computer. 2. Launch Computer Setup by the system and functioning properly. Magnetic strip reader (MSR) Entire assembly, including screws and screw covers HP ap5000 All-In-One Point of Sale System 591694-001 609153-001 page 2 In the Computer Setup utility, go to ...
...the COM2 port is on the subsystems of the computer. Calibrating the Touch Screen NOTE: You may need to calibrate the touch screen. 1. After the operating system is installed, you want to connect a mouse (not included) to the system for the serial port you will then appear in English...the power button to turn off the computer. 2. Launch Computer Setup by the system and functioning properly. Magnetic strip reader (MSR) Entire assembly, including screws and screw covers HP ap5000 All-In-One Point of Sale System 591694-001 609153-001 page 2 In the Computer Setup utility, go to ...
Quick Setup & Getting Started HP ap5000 All-In-One Point of Sale System
Page 5
...Setup & Getting Started ...1 IMPORTANT! ...1 Assembling the Hardware ...2 Installing and Customizing the Software 7 Installing the Windows Operating System 7 Calibrating the Touch Screen 8 Configuring the MSR and VFD Customer Display 8 Configuring the COM Port for the VFD Customer Display 9 Downloading Microsoft...Backup and Recovery 14 Using F11 Recovery ...14 Hewlett-Packard Vision Diagnostics (Windows systems 14 Accessing HP Vision Diagnostics (Windows systems 15 Downloading the Latest Version of HP Vision Diagnostics 15 Turning Off the Computer ...16 Finding More Information ...16 ...
...Setup & Getting Started ...1 IMPORTANT! ...1 Assembling the Hardware ...2 Installing and Customizing the Software 7 Installing the Windows Operating System 7 Calibrating the Touch Screen 8 Configuring the MSR and VFD Customer Display 8 Configuring the COM Port for the VFD Customer Display 9 Downloading Microsoft...Backup and Recovery 14 Using F11 Recovery ...14 Hewlett-Packard Vision Diagnostics (Windows systems 14 Accessing HP Vision Diagnostics (Windows systems 15 Downloading the Latest Version of HP Vision Diagnostics 15 Turning Off the Computer ...16 Finding More Information ...16 ...
Quick Setup & Getting Started HP ap5000 All-In-One Point of Sale System
Page 13
...external optical drive (not included) may cause errors and prevent the operating system from the factory. This is recommended. After the operating system is successfully installed. Installing the Windows Operating System 1. CAUTION: The keyboard must be necessary to perform some tasks. ...will load the operating system. Figure 12 Connecting a Keyboard (not included) ENWW Installing and Customizing the Software 7 The COM2 port for the VFD is required during the software unbundling process. Connect a PS/2 or USB keyboard to calibrate the touch screen, configure the MSR,...
...external optical drive (not included) may cause errors and prevent the operating system from the factory. This is recommended. After the operating system is successfully installed. Installing the Windows Operating System 1. CAUTION: The keyboard must be necessary to perform some tasks. ...will load the operating system. Figure 12 Connecting a Keyboard (not included) ENWW Installing and Customizing the Software 7 The COM2 port for the VFD is required during the software unbundling process. Connect a PS/2 or USB keyboard to calibrate the touch screen, configure the MSR,...
Quick Setup & Getting Started HP ap5000 All-In-One Point of Sale System
Page 14
... process may want to connect a mouse (not included) to calibrate the touch screen. Calibrating the Touch Screen After the operating system is complete, the utility will need to the system for each corner of the circle with more than one operating system language on the TouchMon icon in another corner of Sale Information to the Windows desktop. When the process is...
... process may want to connect a mouse (not included) to calibrate the touch screen. Calibrating the Touch Screen After the operating system is complete, the utility will need to the system for each corner of the circle with more than one operating system language on the TouchMon icon in another corner of Sale Information to the Windows desktop. When the process is...
Maintenance and Service Guide: HP ap5000 All-In-One Point of Sale System
Page 7
Installing Additional Memory ...57 DIMMs ...57 DDR2-SDRAM DIMMs ...57 Installing DIMMs ...58 8 Configuring the Software ...61 Calibrating the Touch Screen ...61 Configuring the COM Port for the VFD Customer Display 61 Configuring the MSR and VFD Customer Display 62 Appendix A Connector Pin... and Recovery 73 Microsoft Windows XP Backup and Recovery 74 Using F11 Recovery ...74 Appendix F Hewlett-Packard Vision Diagnostics (Windows systems 75 Accessing HP Vision Diagnostics (Windows systems 76 Downloading the Latest Version of HP Vision Diagnostics 77 Appendix G Specifications ...78 vii
Installing Additional Memory ...57 DIMMs ...57 DDR2-SDRAM DIMMs ...57 Installing DIMMs ...58 8 Configuring the Software ...61 Calibrating the Touch Screen ...61 Configuring the COM Port for the VFD Customer Display 61 Configuring the MSR and VFD Customer Display 62 Appendix A Connector Pin... and Recovery 73 Microsoft Windows XP Backup and Recovery 74 Using F11 Recovery ...74 Appendix F Hewlett-Packard Vision Diagnostics (Windows systems 75 Accessing HP Vision Diagnostics (Windows systems 76 Downloading the Latest Version of HP Vision Diagnostics 77 Appendix G Specifications ...78 vii
Maintenance and Service Guide: HP ap5000 All-In-One Point of Sale System
Page 33
... > All Programs > Accessories > System Tools > Character Map. Solving Touch Screen Problems The touch screen on the HP ap5000 system is integrated into a document. Cause Drivers not installed or corrupted. Windows drivers: a. f. The Touch Screen does not respond as expected. Solution Calibrate the touch screen from a new copy. There is connected internally via PS/2 interface. Using an account with a working touch screen). NOTE: If Windows has...
... > All Programs > Accessories > System Tools > Character Map. Solving Touch Screen Problems The touch screen on the HP ap5000 system is integrated into a document. Cause Drivers not installed or corrupted. Windows drivers: a. f. The Touch Screen does not respond as expected. Solution Calibrate the touch screen from a new copy. There is connected internally via PS/2 interface. Using an account with a working touch screen). NOTE: If Windows has...
Maintenance and Service Guide: HP ap5000 All-In-One Point of Sale System
Page 69
... is complete, the utility will close and return you to OK. The VFD is connected to calibrate the touch screen. A new red circle will then appear in the system tray and selecting 4 points calibration or selecting Start > All Programs > HP Touch > HP TouchMon Calibration. 2. When you see a red circle in the Computer Setup utility for the VFD customer display to...
... is complete, the utility will close and return you to OK. The VFD is connected to calibrate the touch screen. A new red circle will then appear in the system tray and selecting 4 points calibration or selecting Start > All Programs > HP Touch > HP TouchMon Calibration. 2. When you see a red circle in the Computer Setup utility for the VFD customer display to...
LCD Installation Guide, HP ap5000 All-In-One Point of Sale System
Page 2
...by Hewlett-Packard for the following conformity marking placed on the bottom of a system comprising HP brand computers, keyboards and monitors that are designed to correct the interference at http://www.hp.com for this product is operated in which case the user will be ...the base of the touch screen 1 and rotating the top of this device that bear the "GS" approval mark, meet the applicable ergonomic requirements. Canadian Notice This Class A digital apparatus meets all requirements of contact for non- Up 5 Power Press to automatically calibrate the LCD. harmonized ...
...by Hewlett-Packard for the following conformity marking placed on the bottom of a system comprising HP brand computers, keyboards and monitors that are designed to correct the interference at http://www.hp.com for this product is operated in which case the user will be ...the base of the touch screen 1 and rotating the top of this device that bear the "GS" approval mark, meet the applicable ergonomic requirements. Canadian Notice This Class A digital apparatus meets all requirements of contact for non- Up 5 Power Press to automatically calibrate the LCD. harmonized ...